Hotel with Sauna in North Potomac, MD

1. Canopy by Hilton Washington DC Bethesda North (3-star hotel)

About this hotel

An 8-minute walk from White Flint metro stop, this contemporary hotel near shops and restaurants is 3 miles from Cabin John Regional Park and 3 miles from Glenview Mansion, a historic 1920s house.The relaxed rooms and suites come with floor-to-ceiling windows, flat-screen TVs and minibars, as well as tea and coffeemakers, safes and free Wi-Fi. Upgraded penthouse suites add dining areas and city views.Hot breakfast is complimentary, as are loaner bikes. Other amenities include an industrial chic cafe, plus a bar, a rooftop terrace and a lobby with a living wall, as well as a beauty salon, a gym and a spa.

Things You Need to Know

  • Guests praised the beds
  • 17 min drive to Rock Creek Park
  • Some guests disliked the bathrooms but others praised the showers
  • The hotel has a concierge
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the city views
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Queen B.

I’ve lodged here multiple times over the past 7 months and have had good experiences The facility is neat and centrally located Food and shopping are within walking distance

What makes them stand out is their customer service— especially from Andrew! You can find Andrew cleaning and maintaining the lobby area He is always so helpful and will greet you and offer assistance willingly He, along with the other staff, are kind!One of the other staff members even assisted my husband in surprising me with flowers for our anniversary!

Ellah

I enjoyed my experience at this hotelThe location itself is what sold me

I was looking for staycation to just enjoy myself and this was perfect!The hotel is surrounded by shops and good eats all in walking distance There is also a restaurant inside of the hotelThe space was clean and modern and aesthetically pleasing to the eye The staff was also kind and helpfulI would recommend!

Paula Yudelevit

The only reason for the 4 star is parking and no attendant to watch my bags while I went around the corner to the garage It is not attached to the hotel and my bags were not light! Having said that, I loved the room and the location Pike & Rose has lots of restaurants and shops, and the metro is not far

Very reasonably priced My view was “Bark Social,” dog park, so I was entertained every time I opened my drapes! I will stay here again with my luggage on wheels!

2. Hotel Madera (4-star hotel)

About this hotel

This contemporary hotel is a 3-minute walk from the Dupont Circle Metro station and 1 mile each from the White House and the Lincoln Memorial.Bright, stylish rooms offer flat-screen TVs with premium cable, plus Wi-Fi, iPod docks and sofas. In-room spa services are also available.Amenities include an American restaurant serving comfort food, plus a fitness center.

Things You Need to Know

  • Guests praised the updated, large rooms and the beds
  • Guests praised the showers
  • 8 min walk to The Phillips Collection
  • Guests mentioned the service is professional and friendly
  • Guests liked the views
  • Guests praised the bar
  • Guests praised the balconies

Feedback From Real Customers

Chris Robbins

Excellent! The front desk staff, valet, and housekeepers were all extremely friendly and accommodating My wife, dog and I recently stayed 4 nights and had a great time Hotel was Very clean, spacious and modern

The balcony room is a must have in my opinion and it didn’t disappoint The area is really nice and has plenty of walkable spots for food, coffee, etc Firefly has an eclectic brunch menu and they have great bar tenders as well The only negative I could possibly share would be the water pressure but with multiple settings for the shower it was fine Overall I would highly recommend this hotel to anyone looking to have an amazing guest experience with a high standard for cleanliness in the nation’s capital

Kevin Davis

If you’re looking for a convenient and well priced hotel in the DuPont Circle area, look no further! Hotel Madera was perfect for my vacation and offered great services in an ideal location Short walks to the metro, convenience stores, and restaurants The staff were awesome and super helpful

The hotel bar served good food and even better drinksAll around, a great experience and highly recommended

Jordan Levine

Staff was Amazing! Ice and a few other ladies and gents made our stay so lovely!From the extra hand getting my stroller up the 2 steps, to welcoming my pups with open arms, the comfy beds, the full sized shower products, and the restaurant downstairsWe’ll totally be back for our next DC stay

3. Homewood Suites by Hilton Rockville-Gaithersburg (3-star hotel)

About this hotel

This contemporary extended-stay hotel 0.8 miles off Interstate 270 is 0.9 miles from the Johns Hopkins University Montgomery County Campus and 2.8 miles from the Shady Grove Metro station.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. Fireplaces are available.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness center and indoor pool, plus a game room & free shuttle.

Things You Need to Know

  • Guests liked the large, clean rooms and praised the kitchenettes
  • 12 min drive to Seneca Creek State Park
  • Guests liked the friendly service
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Nature Duran-Smith

We really enjoyed our stay here! The location was GREAT We also appreciated the free parking Every one of the front desk staff was very very nice

I was pleasantly surprised at our room Much bigger than what I was anticipating! The beds were super comfy and I loved the channels on the TV My room also had a full-sized fridge, a 2 burner stove, and a dishwasher! There was an AC unit that kept the room cold, but I turned it off and used the ceiling fan instead, which was perfect! The shower door wasn’t sliding properly, but the shower was nice anyways We took advantage of the complimentary breakfast which satisfied our breakfast hunger We also took advantage of the pool! It wasn’t crowded at all and enjoyed the jacuzzi The only problem we encountered about 3 times was that our key would stop working suddenly Being on the 6th floor, it was a little annoying to keep having to take the elevator down to get a new key Other than that, my stay was comfortable and amazing and would recommend this hotel to anyone!

Kyle M Brown

Worst stay I’ve ever had at a Homewood Suites Room 362 Arrived around 630pm

1 Arrived with dinner Digital key failed to work even though the app said it was ready The room door was broken and ajar when we arrived So we walked into the room without the need for a key I have never seen this at any hotel I have no idea how can a room be cleaned and inspected and someone misses that the door won’t close This is a huge security issue and calls into question whether rooms are being inspected2 Reported to the front desk and a maintenance man came to the room and after multiple trips resolved the issue by replacing the door plate that holds the door shut3 We could not see any trash cans in the suite After looking in the kitchen cabinet under the sink we found two We placed one in the bathroom and kept the other in the kitchen4 There were no bag inserts for the ice bucket After contacting the front desk we were told housekeeping would bring them by, but they never showed up4b Didn’t matter much because there was no ice machine on our floor See attached When we reported this to the front desk they acted as if this was new information and proceeded to give me directions to the ice machine5 The kitchen faucet was so loose that the entire thing lifted from the granite surface when turning it on6 The bedroom ac unit rattled very loud as if the unit was coming out of the wall We had to switch on the fan instead which was not optimal7 The hot water at the bathroom sink took a while to warm up The sink is likely clogged as it took several minutes for the water to drain8 The closet doors were open, broken, and could not be closedAs a long-time Hilton customer, I was willing to work this out because things happen, so the following morning around 5am, I requested a full or partial refund with the front desk and was told, only a Manger could honor such a request and they won’t be in until 9amI asked to be called, and was not, so around 910am I returned to the front desk and explained the room’s issues to a yet another person, she disappeared to a back office for a few minutes then returned and told me the manager doesn’t come in on Saturdays So the run-around was in playAt this point, I had interacted with 3 different employees and gotten very little serviceBy far, my biggest issue is that management refused to engage and resolve the issue This is the second time that I have stayed at a Hilton property where management leveraged its staff to avoid doing what a manager should do since the employees were not empowered toAnd so, I am left to tell others about the experienceI would not stay at this location again I would not recommend this location

A Med

My wheelchair bound son and I booked a room through our insurance for a ten day visit because our apt flooded In the fifteen minutes it took from the trip being booked and us arriving…They gave away our room for the night but tried to offer us a room the following day They said they could “try” to clean another room but that room didn’t have running water

I learned that our room was given away because as I was waiting in the lobby to check in, the hotel rep was on the phone with our insurance telling her that she gave away the room for the night despite it being available at the time of booking because someone else walked in needing a room before usBasically if you are homeless and need an insurance paid stay, these people won’t care and will give away your fully paid roomETA: the company responded but no mention of a bathroom was in my original complaint because we never stayed here… good ole auto response I guess

4. EVEN Hotel Rockville – Washington DC Area, an IHG Hotel (3-star hotel)

About this hotel

This contemporary, wellness-based hotel in the Biotech Corridor is 12 miles north of Washington, DC and 13 miles north of the Walter E Washington Convention Center. The nearest Metro station is 0.2 miles away.The understated rooms come with 40-inch flat-screen TVs, free Wi-Fi, minifridges and in-room fitness equipment. Upgraded rooms feature whirlpool tubs.Amenities include a restaurant, a business center, a meeting room and a fitness center. Parking is offered for a fee.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • 16 min drive to Brookside Gardens
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests liked that this hotel is near shopping
  • Guests mentioned “Exercise equipment” 64 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the spa
  • Guests liked the bar

Feedback From Real Customers

Madeline Muchmore

Great hotel, staff is very friendly and helpful Loved the gym and equipment in the room that encourages business travels to stick to their routine Room was clean and spacious food was good

Parking needs a little bit of work but not terrible Use the conference room space w/ coworkers and it was very accommodating Overall great experience as a business traveler Teresa was wonderful!

christina nino

I booked a night at this hotel this weekend after my boyfriend stayed there for over 2 weeks It is a pet friendly environment and the gym is fully equipped with new machinery The rooms are very spacious with many outlets and comfy bed

There was only a mini fridge and no microwave The staff overall was friendly, however, there were 2 incidents that we had with the staff that was very disappointing My boyfriend stayed in that room for over 2 weeks and they only cleaned the room once We had asked for the staff to provide us new sheets, towels, and washcloths and remove the old bedding and trash in the room I informed them that my dog would be gone the entire day to be groomed so they may clean the room Unfortunately, they do not clean the rooms while you are staying there because of Covid We had to change our own sheets and take the trash out and after asking on 4 different occasions for them to bring us all that we asked for, we finally received everything We had also asked for a late check out, which they approved The next day we had gone downstairs to reactivate the room keys and the staff told us we could not do late checkout We only had 45 minutes to checkout or we would have been charged another night Overall, we had decent experience, although, I personally will not come back to this hotel

Sara Smith

We booked a room in your hotel as always in advance from April 23-25, we indicated in advance that we need 2 queen beds We received confirmation of the reservation We were calm that everything was fine

But when we got to the reception desk, it turned out that we were not expected There was surprise on the faces of the custom service, and they said that they had been waiting for us only since April 26 and there was no room with two queen size beds in the hotel But wasn’t it possible to warn us about this when they confirmed our reservation? And how could we confuse our dates for booking a room We showed in the phone that we have a reservation from April 23-25 Of course, the custom service did everything to save the situation, and found a free room for us, but our mood did not improve from this The very fact that one of the reception staff mixed up our booking dates, did not warn us in advance that we needed two queen-size beds, and even when we checked into our room, the bathroom was poorly cleaned, the bath was poorly cleaned, there were traces of other guests inside the toilet We have stayed at your hotel twice And the second time was the last We will no longer be staying at your hotel Your service has become substandard And the price for the room is greatly overstated

5. Courtyard by Marriott Rockville (3-star hotel)

About this hotel

This modern hotel off Interstate 240 is a 12-minute walk from Johns Hopkins University’s Montgomery County Campus, and a 1.1-mile drive from shopping and dining at the Washingtonian Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add separate living areas with pull-out sofas.Social spaces include a living room-style lobby, an outdoor courtyard, an American restaurant and a Starbucks coffee shop. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Seneca Creek State Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 13 times
  • Guests praised the bar

Feedback From Real Customers

Gerard Cudzil

the inside was redone recently and is very nice The outside is a bit of a deterrent If I was driving by I would not go in

But once in the door the lobby, room, and amenities are really nice The service at the Coffee Bar was perfect The woman that served us was Awesome and not to mention we left at 11pm and returned at 8am and she was back!!!! What dedication

Brian L

I feel for the most part that Courtyard in itself just kind of rides off the Marriott name and this one is no exceptionPRO’s – The hotel main floor is very clean, has ample lounge spots and overall very inviting The inside fireplace is very nice and welcoming

The little store off from the front desk is super convenient (also ridiculously expensive) The rooms have been updated(ish) with comfortable beds, new sofas, carpet yet out of place looking furniture with an early 90s persona Room service was great and they replenish with more than enough towelsCONS – The Bistro in the morning is the worst Bistro of all the Marriotts I’ve been to in the last ten years and I’ve been to ALOT The Bistro “opens” at 6:30a through the week and my rewards include free breakfast everyday Would’ve been awesome if someone was actually there at 6:30 and ready to serve Nope 6:40? Nope! Half the time closer to 7am and the poor guy from the front desk has to come over there and do the Bistro employees job BECAUSE THEY DONT SHOW UP ON TIME, CONSISTENTLY!! The food is also way overpriced for what you get, I mean…over $4 for a small bottle of water? Is this hotel THAT broke? Front desk guy needs a raise as he was doing everyone’s job most mornings, by himself The floor hallways are very long and creepy as in new carpet yet odd looking wood doors out of the 80s The keyless cards don’t work half of the time The toilet takes five flushes just to get a piece of toilet paper to actually go down Water pressure is horrible and takes ten minutes to try and get all the soap off you in the shower Undersized room TVs and only two USB ports in the whole room and those two are on top of the alarm clock The outside of the hotel is cringe and unwelcoming The grounds need major focus and look overall unkempt Killed multiple spiders in the room throughout my stay The pillows are way to flat and unsupportive Took all five of them together just to make one good one that kept my neck straight One washer and one dryer for the entire hotel that look like the first whirlpools ever invented and did not wash nor dry good at all Stairwell carpets are stained and you aren’t sure if you’re climbing stairs in a state prison or a hospitalOverall, the lobby felt more like a Marriott while everything else felt like a nice Motel 6 If you’re passing through for the night and traveling alone than this will suffice but don’t expect much because the hotel just doesn’t offer much and the staff is just kinda “there” I will most definitely not be staying with this hotel again and will not book it for any of my employees going forward

6. Omni Shoreham Hotel (4-star hotel)

About this hotel

Situated on 11 acres of manicured lawns and gardens, this upscale 1930s-era hotel is a 4-minute walk from the metro and a 10-minute walk from the National Zoo.The refined rooms and suites are decorated with unique photography. Each unit offers flat-screen HDTVs, WiFi (surcharge) and minifridges.The vast grounds house a seasonal outdoor pool with a lounge area offering food and cocktails. There’s also a 24-hour fitness center and a full service spa. Dining is offered in the hotel’s 2 restaurants and 2 bars, plus there’s more than 100,000 sq ft of meeting and event space.

Things You Need to Know

  • 13 min walk to the National Zoological Park
  • Some guests disliked the kitchenettes
  • Some guests complained about the bathrooms
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 16 times
  • Guests praised the grounds and liked the lobby

Feedback From Real Customers

J MacDrizzly

The Omni DC is a wonderful place to stay while visiting our nation’s Capital As a guest, It is not uncommon to run into our political leaders, or dignitaries, as many of them have meetings inside the hotel The old world charm of the hotel, is not lost to mismanagement, or poor upkeep

It’s truly one of a kind I would recommend this place to anyone It’s so close to so much, and has some of the most beautiful surrounding streets, large bridges, and enormous towering trees ; that so much of the city has lost with the rapid development The staff is also very knowledgeable, courteous, and will go out of their way to see you are enjoying your stay The rooms are spacious, and clean, there is a great little cafe, as well as a restaurant that serves very traditional breakfast My only complaint, would be that the magnet keys are very easily deprogrammed, so if you can take one piece of advice, don’t let your phone, or any other cards near your key card Lastly their is a plethora of good, inexpensive restaurants just a stones throw away, as well as a CVS and an exquisite liquor store, that offers a wide assortment of wine and spirits I could go on about this hotel, I suggest you just give it a visit yourself I almost forgot about the pool… Great way to relax and take in some of the natural beauty, while basking in the midday sun By

Mandy Cluff

Staff was top notch My flight arrived early, with luggage I opted to go straight to hotel, the front desk was amazing Got me checked in early with a smile and a promise of getting me taken care of

The room was large and gorgeous, very clean, bed was super comfortable I walked the beautiful grounds, read outside and had a nice afternoon I was staying for a conference- all meeting spaces and meals were well done The staff was always right there when needed at any level From the doorman, concierge, front desk, housekeeping, wait staff, maintenance not one passed by without a friendly smile or a hello My stay was amazing, can’t wait to return

Michelle Olson

We could not have been more pleased with our stay at this hotel! Upon arrival we were met with a friendly greeting from the doormen Our bags were brought up by the bellman within 30 seconds of entering our room From that moment, every employee that we had contact with was friendly & helpful! David at the concierge desk had so much knowledge of the area & was able to get us a dinner reservation at a wonderful restaurant

The gym has a wide variety of machines The outdoor pool was clean & well maintained I also like that the hotel is right next to the trails at Rock Creek park, the Metro is a block away, the zoo is a three block walk (or $2 bus ride) & there are numerous restaurants to choose from a block away My only complaint would be that the bathroom counter was small but that is what you get in a historic hotel

7. Hilton Garden Inn Tysons Corner (3-star hotel)

About this hotel

A 9-minute walk from Greensboro Metro Station, this suburban hotel is less than 14 miles from Dulles Airport and downtown Washington, DC.All of the contemporary rooms have custom-designed beds, flat-screen TVs with premium cable channels, minifridges, microwaves, desks with ergonomic chairs, and free Wi-Fi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a lounge and a 24/7 convenience store. There’s also a fitness center. Additional amenities include 2 meeting rooms and a business center, plus a free area shuttle.

Things You Need to Know

  • 18 min drive to the National Mall
  • Guests liked that this hotel is near shopping
  • Guests liked the service
  • The on-site restaurant has a dinner buffet
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

Anthony Couillard

Got set up in this hotel for a few nights do the work Very happy with this location This hotel was very clean staff is very friendly and rooms were really nice

I got me a double bedroom which was pretty spacious Thought the beds and pillows we’re a good quality and I slept pretty well Some of the best hotel towels I’ve ever had at least soft wise they didn’t rub my skin off while drying myself after a shower Each morning there was a little breakfast buffet, even though I had tickets it looks like it runs about $12 Pretty much the standard food pancakes, eggs, bacon Etc There was a little bar area they’re each night people tended to hang out at There was an extra fee for parking, they have a parking garage located underneath the hotel that you need a key card to open the automated gate to enter Very safe feeling, the elevator is required a key to be able to push your floor number And overall I thought access to the hotel from the main road was pretty easy on easy off It is Tysons area so traffic is always a nightmare here but there are ample restaurants in other activities pretty close I would definitely stay here again!

Paul Boakes

Staff helpful, hotel smart and clean Car parking no problem ($10/day, although free on the street outside)I’ve stayed here twice, and had no problems

Housekeeping on request only, but had no problem getting the towels changes every few days Room at the end of the corridor was quiet Bed huge Aircon effectiveI’d stay here againOddly nice fire hydrant just a few steps from the entrance – bit of a novelty for a visiting Brit!

danasia griner

On top of having to pay for breakfast and parking there’s extra fees added onto your room that I had no idea about The comforters are thin and the rooms barely give you a cozy stay away from home feeling There were ants in the room a few times and no one came to clean up even AFTER I called and asked if someone could be sent up

The receptionist said yes and I came back to a room that was still dirty The area was great and next to the train station so that’s why it had two stars if it wasn’t for that I wouldn’t have stayed

8. Holiday Inn Express & Suites Germantown – Gaithersburg, an IHG Hotel (3-star hotel)

About this hotel

Off I-270, this unpretentious hotel is 5 miles from Black Hill Regional Park and 2 miles from BlackRock Center for the Arts.Featuring bright accent walls and carpeted floors, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus Keurigs, en suite bathrooms and microwaves.Complimentary perks include breakfast, local shuttle service and parking. Other amenities consist of a gym, an outdoor pool and a gift shop, as well as guest laundry facilities, and meeting and event space.

Things You Need to Know

  • Guests liked the clean rooms, which have TVs
  • Guests praised the beds and the kitchenettes
  • 6 min drive to the BlackRock Center for the Arts
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vaughn Pitt

Been coming here since the pandemic started to visit my family The service has improved and the staff are just amazing! Rooms are a bit small and they need new paintings especially a Upgraded TV Can’t play my Apple movies through their old tv

Breakfast is always great My favorite supervisor Sena at the reception desk is one of the most professional, friendly person I’ve ever met You can’t miss her, she has beautiful island curls and a flower always on hair as a signature The lobby is always clean and well kept, the fitness center though small has a great selection

Lauren Bullard

Had to stay local for work, due to a recent snow/ice storm Very friendly and professional staff, especially for check in Room was very clean and perfectly put together

I’m the type of person who likes to look under the beds and in the cracks of things for bugs and I’m happy to report no bugs or signs of bugs whatsoever Room was super comfy and they had complementary breakfast in the morning Would be happy to stay there again if needed

Noelia Gonzales

Without realizing I booked a single bed room when it was 3 of us Without ANY hassle , cannot stress the ANY enough!!! The representative proceed to change our rooms , handed us keys and we were beyond gratefulI’ve been to other places where they weren’t so helpful and I’m very appreciative of their willingness to help and go the extra mile

Will be staying here again, it’s a great location, quiet and safe not to mention their pancake machine which fascinated my children Thank you for the awesome stay !

9. Homewood Suites by Hilton Gaithersburg/ Washington, DC North (3-star hotel)

About this hotel

Off I-270, in an area with malls, eateries and shops, this relaxed all-suite hotel is 4 miles from Clopper Lake and 5 miles from the Universities at Shady Grove.The casual rooms, ranging from studios to 1-bedroom suites, featuring kitchens, dining tables and pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Complimentary amenities include breakfast, an area shuttle, and an evening social with snacks and drinks. There’s also a 24/7 convenience store, plus a seasonal outdoor pool, a hot tub and a fitness center.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Seneca Creek State Park
  • Guests liked the service
  • Guests mentioned lobbies 10 times
  • Guests mentioned hot tubs 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Adrian Burden

A Straightforward ReviewContext:-I booked 2 rooms for 5 nights-I called the manager of the property for clarification about earlier reviews-I am a Diamond Member with HiltonExperience:-I arrived at 4:28 and one room was not ready and was told that the 3p Check-in is not a guarantee-I was given an accessible room since there was no ETA of my room being ready-The AC in the room did not cool the room till a full 24 hours-Both rooms had an odor that never left throughout the entire stay One room smelled of fish and the other one of stale air

I had housekeeping and the front desk make repeated attempts to fix the situation-the shower did not drain-there was a towel shortage therefore for our last nights stay neither room had enough towel supplies for us to all bathe properly (that was after asking the front desk for assistance)-the dogs above us barked for hours without skipping a beat This happened for 3 days whenever the owner would leave ( I did ask for front desk assistance)-elevator looked to have had spots of animal urine-the AC in the hallway was not working-neighbors screaming throughout the night in the room that did not have the dogs-the Internet worked for 3 of the 5 days We had to use our phones to tether to other devicesStaff:-The staff was kind and ready to help-The staff sympathized with concerns but had no help for any of the above situations-I called the Diamond Service desk and asked for a possible transfer to another property and they hung up on me after a 55 minute phone callConclusion:I have lived in foreign countries and understand that these complaints are minimal in the scope of humanity, however if you are looking for an experience… I believe this is not the hotel experience you are looking for I came to this location for a vacation for a birthday getaway and unfortunately I do regret this decision If you are a family staying over a couple of nights, I do believe the staff is very kind and will give you a good experience, but the property itself I would rate closer to a Best Western Plus experience and not a Hilton experience

Rachael Davis

We got a 2 queen bed and 1 sleeper sofa room for 2 adults and 4 kids We weren’t planning on spending much time in our room so it was perfect for us Upon check in the room was clean and well prepared

However, no room cleaning services were provided the 3 days we were there We had no where to place dirty towels, no replenishing of soaps or coffee/tea When we went to the front desk to request more towels and ask about their room cleaning services, they said they only clean the rooms on the 5th day of someone being in the room? How is that sanitary? They did give us a few more towels but that was it We had a complaint about the room next to us blaring music and essentially throwing a party rather late in the evening We called the front desk and they said they’d handle it, but nothing was resolved until we called the room directly and requested they turn down their music Then, at no fault of their own the fire alarms went off in the building but there was no explanation provided for this At checkout, they didn’t even ask how our stay was or seek out feedback They checked to make sure our room was paid for and then literally turned away and began talking to other staff thereSome things we did like were the fact that we didn’t have to pay for the 4 kids The breakfast that is provided was good There appeared to be a lot of things available to guests there but we didn’t get to check them out

Wendy Mills

I was a little skeptical especially after reading some of the negative reviews but I am glad I went ahead and stayed here anyways The front desk reception for the PM shift was great I forgot to get her name but she was so friendly and so helpful I felt very welcomed

Room was clean and breakfast selection was a little minimal but I certainly didn’t expect a full breakfast spread Would definitely stay here again in my next trip to Gaithersburg!

10. Courtyard by Marriott Gaithersburg Washingtonian Center (3-star hotel)

About this hotel

This modern lakeside hotel off interstates 270 and 370 is a 1-mile drive from Green Park, and a 6.5-mile drive from the RedGate Golf Course.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add microwaves.Social spaces include a living room-style lobby and an American restaurant. Other amenities include an indoor pool and a business center, plus meeting space, a ballroom and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Seneca Creek State Park
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned “movie theaters” 11 times
  • Guests mentioned “lakes” 33 times
  • Guests praised the views
  • Guests praised the nightlife

Feedback From Real Customers

Jung Hsuan Chen

As a marriott platinum member, I was treated no better than other customers or even worse Was there ona business trip and the room charges supposed to be charged to the company credit card instead of mine However, they charged everything to my card although the company already authorized for all the charges to be put on their card

When I reached out to them they were not helpful or responsible Customer specialist Juliana James did not respond to my email after several attempts Definitely did not expect this kind of service and this is very disappointing for a Marriott brand

J Taylor

Nice place, excellent location with lots to do – you can easily walk to Dave & Busters arcade, go see a movie, or visit the bookstore and Target Sheets and room smelled very clean!We left a whole bag of kid’s stuff that included an AC adapter to a Nintendo

super valuable to a 7 year old and really nobody elsethe amazing maid promptly returned everything to the front desk and we were able to retrieve a few hours later Thank you

Samantha Elizabeth

I’ve stayed at Courtyard by Marriott Gaithersburg a few times during the pandemic It is located in the heart of Washingtonian Rio and is a short walk to the movie theater, restaurants, and shops They have a small parking lot to the side of the hotel for guest registration and unloading

Additional parking is available in the retail parking garages The check-in and check-out process was smooth When I checked in, they told me about their weeknight happy hour from 5-10pm with discount on beer and wine and handed me a small flyer with guest information about their bistro, fitness center, housekeeping, and parking If theyoffered complimentary coffee and tea throughout the day and night to guests and two complimentary water bottles to their Elite rewards members, I’d give them 5 starsThe bistro located on the 2nd floor serves basic Starbucks drinks, breakfast, and dinner For breakfast, they have the following items: Two Egg Omelet, Eggs Your Way, Bistro Breakfast Sandwich, Balanced Breakfast Sandwich, Breakfast Burrito, and Classic Oatmeal For dinner, they may have the following items: Avocado Lemon Yogurt Dip, Caesar Salad, Margherita Flatbread, Loaded Tot – Chos, and Grilled Chicken & Bacon QuesadillaDuring my stay, I had breakfast at their bistro I had a Two Egg Omelet made with egg whites, gruyere, and caramelized onions It was served with crispy herb potatoes and ketchup and dressed with lemon EVOO It was deliciousMy room (including the bathroom) was clean, spacious, and great view of the Rio lakefront In terms of toiletries, they provided makeup wipe, facial bar, body wash, shampoo and conditioner I liked how the showers were hot The bed and sofa bed were super comfy My only complaint was the walls aren’t very insulated – you can hear conversations, opening and closing of doors, nature, and motor vehicles

11. Sheraton Rockville Hotel (3-star hotel)

About this hotel

Off Interstate 270, this upscale hotel surrounded by bike trails is 3 miles from central Gaithersburg’s shops and nightclubs, and 4 miles from boating and fishing at Lake Needwood.Understated rooms have Wi-Fi, flat-screen TVs and safes, plus tea and coffeemakers. All provide sitting areas. Club level rooms add access to a private lounge with free continental breakfast, evening snacks and nonalcoholic drinks.Parking is complimentary. There’s a casual bar-and-grill restaurant, a convenience store and a 24-hour exercise room. Pets are welcome for a fee.

Things You Need to Know

  • 10 min drive to Lake Needwood
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the service
  • Some guests complained about the nightlife

Feedback From Real Customers

Lewis G

I had my room canceled at another hotel and had to drive to this hotel When I arrived for an early check in, the front desk clerk (Mr Addy I believe) did an exceptional job easing my check in process

He made sure (on his own) that I had an available room and my wife and daughter was able to get some needed rest Great hotel to stay in and when I am back in town again, I know where I will be stayingBest

Raimy beau

For a Sheraton it is not very clean The towels were not very clean But for the price it’s not bad

I paid for breakfast for four days and I only went one day I ordered two egg tortillas and they were fried in butter, but they seemed like they were drowned in that oil I really liked the location, it looks very quiet and is next to some very nice apartments

rennae francis

First things first, they need to remove the pool as an amenity on their booking sites When we arrived, we inquired about the pool and the host stated it was closed due to covid How could that be when the gym was open 24/7? Gym is really small but has enough quipment do get a decent workour

We stayed in a room on the 5th floor Decent size Lacks modern upgrades such as usb charging or just plain outlets at the nightstands Other than that, everything was fine The food laid out in the morning near the elevators were great They have onsite laundry services and also free parking I’d stay there again

12. Cambria Hotel Rockville (3-star hotel)

About this hotel

Surrounded by the restaurants of downtown, this informal all-suite hotel with modern decor is 7 minutes’ walk from both Rockville train station and the Beall-Dawson House, a circa-1815 home offering tours and a museum.Understated rooms provide pull-out sofas, free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Some have living rooms.Amenities include a relaxed restaurant/coffee shop, an indoor pool and a gym. Parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Guests praised the bathrooms
  • 15 min drive to Seneca Creek State Park
  • Guests praised the friendly service
  • Guests mentioned “movie theaters” 10 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

David Lezette

This place is an unbelievably good deal The rooms are HUGE (be sure to ask for a tower room) It’s a bit of a drive from DC, but we plan on staying here any time we come back

This hotel offers an experience you typically don’t get unless you’re spending an additional $100-200 per night Be sure to walk to the town square in Rockville where you’ll find families with kids playing in the water park when the weather is warm Great hotel for families

Anonymous

The staff is very unfriendly we said hello and attempted to be friendly after making 8 hour trip with a baby But, They did not say hello or welcomed to the hotel

“keys, wifi, elevator to the left” is all they said we asked for a change to do laundry, and the staff refused There was no coffee in the morning, and 2 staff were talking to each other while guests were waiting for coffee Location and building are fine, but service is terrible

Mike Larrick

OK but quite expensive for the quality Rooms are clean and large, but not a lot to write home about No bath, only basic cable

They will charge you $20 for parking, which seems scammy They tell you they’ll validate parking but don’t mention they’ll charge you for it For a hotel on the outskirts of beltway suburbia, you’d think they would include that with the room I didn’t take a boat in Also they will send you spam emails and texts to sign up for their club

13. Royal Sonesta Washington DC Dupont Circle (4-star hotel)

About this hotel

Adjacent to the trendy Dupont Circle and a 6-minute walk from the Dupont Circle metro station, this sleek hotel is also 2.4 miles from the National Mall.Chic rooms feature contemporary decor with colorful accents. All include 55-inch flat-screen TVs and yoga mats; some provide exercise machines or floor-to-ceiling windows. Suites add living rooms. Wi-Fi is available (surcharge). In-room spa treatments and 24-hour room service are offered.Freebies include evening wine receptions, morning coffee and loaner bikes. There’s a modern Italian restaurant, a 24-hour fitness center, and a seasonal, heated outdoor pool with a poolside bar.

Things You Need to Know

  • 4 min walk to The Phillips Collection
  • Some guests disliked the bathrooms
  • Guests mentioned “wine” 75 times
  • Some guests complained about the lobby
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa
  • Guests liked the poolside bar

Feedback From Real Customers

Anastasia Kārkliņa Gabriel

Beware, $25/day amenity fee isn’t ever mentioned when booking The amenities aren’t exceptional whatsoever (no breakfast, just coffee and tea) and just should be standard at this type of hotel But I said, fine, at least they list an option for a late check-out on a little piece of paper they give you when informing you that they will charge you extra daily fee

Upon asking the front desk for a late checkout, I was informed that after the first hour every hour is for an additional fee starting at $50 per hour So what is exactly the $25 fee for? One-hour check-out is a standard courtesy offering The rooms are nice but no microwave The fridge wasn’t working Not sure what exactly it is that I paid for so won’t stay here again

Shu Illumeenous Thomas

Great location, room was spacious and clean but a bit dusty You could tell the room hadn’t been used in a while & the sofa bed had a stain on it Staff were great and very nice

View wasn’t the best but that was okay Never got to try the pool but the food in restaurant in the lobby was on point Felt safe walking around, plenty of activity nearby and close to the metro It was a lot traffic in and out but never heard anything loud or crazy in our room The spa tub made it all worth it

Sam Adams

One of the best hotel experiences I have ever had! The rooms are nice sized and the bathroom was gorgeous Also I LOVE the amenities, even if they charge a little extra every day, totally worth it Free wine hour, two free bottles of water a day, free wifi, $10 in their market, and FREE BIKE RENTALS!! A beautiful hotel and located by everything you need

Will definitely be staying here whenever I go back to DC!

14. Hilton Garden Inn Rockville-Gaithersburg (3-star hotel)

About this hotel

Adjacent to Interstate 270 Technology Corridor, this suburban hotel is a 2-minute drive to the National Cancer Institute and 3 miles from the Shady Grove Metro Station with trains to Washington D.C..All rooms offer custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an American restuarant with an outdoor patio, as well as a 24/7 market. There’s also a fitness center and the indoor pool. Additional amenities include 2 meeting rooms, a ballroom and a business center, plus an area shuttle within 3 miles of the property.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 13 min drive to Seneca Creek State Park
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Denise Cyr

Super nice front desk staff! They were courteous, friendly, and very helpful The room was nice There were a couple of small things that need to be repaired

The location: the hotel is located in a business park environment So, the view is of roads or the parking lot There are shops about a half mile away They have an indoor pool and hot tub Breakfast is pretty basic fare There is a bar in the restaurant So, nothing fancy But, the staff is superb!

Jason Lee

In terms of hospitality and comfort, this stay at the Hilton Garden Inn Rockville-Gaithersburg hotel was by far one of the most best and memorable experiences Joyce and April both helped our two families check in quickly and easily allowing us to make the most of our short stay Not only that, they also took the time to get to know us and found out that it was our 4 year olds birthday and made it extra special by giving him a really memorable present

It’s these little things that make us keep coming back to Hilton and if you’re ever looking for a comfortable, friendly stay, look no further!

Courtenay Marshall

The hotel is clean and well maintained but a little tired and could use some upgrading It’s located in a convenient and nice neighborhood The restaurant staff was very friendly and helpful

The hotel still is not cleaning daily which is fine but I called 4 times and visited the front desk in person asking to get the in-room coffee replenished including waiting up late last night for someone that would be “right up” I’m typing this in need of coffee desperately I’m a Hilton Diamond member and besides a 25 cent bottle of water at checkin there has been no acknowledgment It’s just about impossible to get responses If you just need a room and don’t care about indifferent “service” then it’s fine to stay here Don’t forget to bring your own Kuerig coffee pods if you are staying more than one night Tried to check out on the app but that wasn’t working so went to the front desk and the girl at front desk was busy on a FaceTime call with her friend and couldn’t be bothered to talk and said put the key in the jar Indifferent “service” by the hotel staff from beginning to the end

15. DoubleTree by Hilton Hotel Sterling – Dulles Airport (4-star hotel)

About this hotel

A 2-minute drive from Highway 28, this modern hotel is a 7-minute drive from Dulles Airport.Flat-screen TVs, minifridges and free WiFi are offered in each room, as well as contemporary decor and custom-designed beds. Executive rooms provide access to the Executive Lounge’s free breakfast (Mon-Fri), evening appetizers (Mon-Thu) and turndown service. Suites add sitting areas with wet bars.An all-day restaurant serves American regional specialties with seating available on an outdoor patio. There’s also an indoor pool and a fitness center. Other amenities include a free airport shuttle, 7 meeting rooms and a business center.

Things You Need to Know

  • 7 min drive to Heritage Farm Museum
  • Guests liked the all-day restaurant
  • Some guests complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked “cookies”, mentioned 40 times in reviews
  • Guests mentioned “Housekeeping” 13 times
  • Guests praised the bar

Feedback From Real Customers

Tiny Avenger

The hotel was located close to an event I attended The hotel staff were attentive and professional always making eye contact and saying hello when approached I used the Hilton Honors app to check and obtain a digital key that worked perfectly

The room was clean and had a spacious bathroom The bedding was nice and plush and we had the right amount of pillows for the stay The lounge food was very tasty and moderately priced I would recommend for anyone looking for an inexpensive, clean hotel that is conveniently located a few miles from Dulles Airport

Wendy Thomas

Due to a missed flight, our family of 6 and at least 20 other stranded travelers descended on the front desk clerk at 1:00 am She was efficient and patient Our rooms were clean and welcoming with comfy beds

Breakfast was abundant and yummy and served by friendly staff The facility might be a tad dated, but cleanliness and kind, hard working people mean the most to us, which is why I give it 5 stars

Steven Jackson

The bed was comfortable, but that was the only positive of my stay The TV did not work; it would turn on but would not change channels The bathroom had a number of issues: water pressure in the sink was way too high, would splash everywhere even when only slightly turned on; water pressure in the shower was way too low, could barely rinse the soap off my body; the shower door did not close; and there was only one bar of soap between both the sink and the shower

Also, the workmanship of the last remodel was not good; there were loose tiles throughout the bathroom and the floor was unevenIf I had not been in meetings throughout the week, I would have switched hotels immediately There are much nicer hotels in the same price range in this area

16. The Westin Tysons Corner (4-star hotel)

About this hotel

This modern hotel off I-495 is 3 miles from the State Theatre and 12 miles from the White House.Airy, contemporary rooms feature flat-screen TVs, desks, coffeemakers and Wi-Fi (fee). Upgraded rooms offer free Wi-Fi. Suites add dining areas, and living rooms with pull-out sofas.Dining options include a casual American restaurant and a sushi bar. There’s also a fitness center, a heated indoor pool and a hot tub. Spa services are also available (fee).

Things You Need to Know

  • Guests liked the large, clean rooms and praised the beds
  • Some guests complained about the kitchenettes
  • 16 min drive to the Lincoln Memorial
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the casual restaurant
  • Guests mentioned “shopping malls” 25 times
  • Guests liked the fitness center

Feedback From Real Customers

April J

10/10 experience The hotel staff was very friendly, welcoming, and helpful The room itself was very clean, only issue was a missing remote but we weren’t in the room much, so that wasn’t too much of an issue

The breakfast at Starbucks was absolutely delicious I got the egg and sausage bagel, the egg was cooked from scratch The location is also great as it is about 7 miles from Trader Joe’s, and a half mile from Whole Foods Tyson’s Corner Mall is also about a 5 minute drive away All in all, I had a great stay at Westin Tyson’s Corner!

Jonathan Filburn

Where do I even start? First, the keys to our room when we first arrived didn’t even work I’m not even sure if there was anything inside the pillow cases and the bed was as hard as a rock Has anyone ever heard of staying at a hotel for four nights and not once is turn down service performed or even offered? I had to go to the front desk to get clean towels on multiple occasions, including an instance where after requesting some towels none arrived

Last but not least there was no running water the day of my departure, which would be fine if there was some sort of notice However, when booking the room there was zero mention of this fact, as well as them not posting anything in the hotel until the night before when most guests were either gone or already asleep So, my girlfriend and I had to get ready for the day using water bottles provided by the front desk, which might have been the only helpful thing they did the entire stay Never in my life have I had to shower using Aquafina Interesting experience to say the least Overall there was little positives to speak of for our stay and I would not recommend this hotel to any future guest

Kashfia Firdous

The rooms were great as typically is in Westin and the location was excellent since it was so close to Tysons Corner However, the service was hugely lacking Except for a gentleman with a beard at the front desk, no one else seemed to not even know what they are supposed to do

Even after scheduling, they forgot to service my room One of them checked my ID in the middle of my stay, made no sense Anyways, hope the service improves as it’s a great location

17. Comfort Inn Shady Grove – Gaithersburg – Rockville (2-star hotel)

About this hotel

Less than a mile from Shady Grove metro station, this unpretentious hotel off I-370 is also 10 miles from Maryland SoccerPlex and the National Institutes of Health.The relaxed rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Some rooms have pull-out sofas.Complimentary amenities consist of hot breakfast, regular evening socials, a shuttle service to the metro station and large-vehicle parking. Other amenities include a seasonal outdoor pool, an exercise room and a picnic area. There’s also a business center, as well as meeting space and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 8 min drive to Lake Needwood
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Naldo VTEC

This was very pleasant place to stay The breakfast spread was extremely impressive The staff was very nice and my favorite part was that the rooms were definitely clean

The bad thing is vending machines take quarters only along with laundry Reception desk has quarters Elevator smelled like smoke but truthfully none of those mattered to me because our room was SPOTLESS Sheets were clean and comforter were comfy Pillows too

Ben Maddox

Platinum Tier customer service encompassing a very enjoyable experience The employees here are friendly, courteous, and professional! Breakfast is phenomenal! Beautiful park on site is wonderfully filled with fresh air, green grass, and a lovely pavilion for an outdoor meditation spot! I also highly recommend walking over to Minerva for some of the best comfort food I’ve had in years, take your card from the front desk and you will have 10% off your meal! I am very pleased with my visit and am looking forward very much to my return stay shortly!

Terry Guers

Stayed one Saturday night The price was $70 less expensive than a similar type national brand hotel nearby The room was fine and the AC was adjustable and responsive which was important since the outside temp was 92

The morning breakfast provided a nice selection and the breakfast room was good sized Free parking Only negative was an additional, small charge not listed in the reservation because the room had a safe To enter the highway when leaving the hotel, you must turn right There is a gas station conveniently located right beside the hotel

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