Hotel with Sauna in Upper Arlington, OH

1. Homewood Suites by Hilton Columbus-Hilliard (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 270 is a 6-mile drive to The Ohio State University and 12.8 miles’ drive to downtown Columbus.Traditionally furnished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus pull-out sofas and flat-screen TVs. Fireplaces are available.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and laundry (fee). Additional amenities include an indoor pool with a whirlpool tub, a fitness room and a walking track.

Things You Need to Know

  • Guests liked the rooms
  • 10 min drive to Indian Run Falls
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests liked the breakfast
  • The fitness center has weight machines
  • Some guests complained about the hot tub

Feedback From Real Customers

Tyler Sharp

I stayed here last night and loved it! The young man with blond hair who greeted us at the front desk made us feel welcome and well-taken care of When we had a small issue with our room, he rectified it immediately and made us feel at ease I really appreciated the soft lighting and silent ambiance of our room; it was perfect after a long day of running around the city

I would recommend this hotel to anyone planning to visit Columbus, and would absolutely stay here again myself

Joe Eide

Great place to stay, as we stayed here for a baseball tournament in the area with our entire team of 11 year old boys (also during the weekend of the Memorial) They have a very nice patio and pool, as well lobby, and breakfast wasn’t too bad either I definitely recommend staying here for a night, weekend, or however long you will be in town

There are restaurants and shopping within walking distance, and for those that feel the urge, there is a Dave and Busters within walking distance I will definitely stay there again, as I often come down for the Memorial TournamentI also have to add that Leo, at the front desk, is such a great person and made us feel very welcome

Nihu’s Honey Gurls

This hotel is awesome It definitely bought normalcy back from the Covid madness The hotel is very clean and well kept

I received an exemplary greeting at the front desk upon my arrival for my son’s wedding After I had gotten settled, in my room that was perfectly cooled with the air already set, I received a text message asking if everything was to my satisfaction That has never happened in any other Hilton brands in which I’ve stayed I thought it may have been auto generated but responded anyway Nope! It was not automaton A real live person (Meca) responded back accordingly Impressive customer service I love it! The room was beyond perfect for what I neededThe bed was comfortable and slept really well I love the entire room set up The light in the restroom to assist with steaming my dress was a very nice surprise and much neededWhen I went to breakfast I was greeted with a very friendly and genuine “good morning” from Tiauna She greeted every single person who came in with the same genuine greeting I even heard her explain the extra charges (hold for incidentals) to someone who had inquired of her She did not refer them to the front desk for assistance She went above and beyond her duties Love it!Thank you Hilton for restoring my faith back into your brand This was going to be my last stay as I just had, within the last month two bad experiences with two of your other hotels I’ve been an exclusive Hilton brands user/ member for over 30 years One of your hotels canceled my reservation for a meeting room that was to be used for rehearsal dinner 3 weeks before my son’s wedding due to upcoming (but couldn’t tell me exact date because she did not know) renovations I found this unacceptable We lost money on booked vendors due to late notice and had to just go to a restaurant for the rehearsal dinner This is NOT what we wanted The other hotel canceled my reservation completely, without notice until the morning of my scheduled arrival due to my credit card not been updated due to my oversight after my personal information was stolen You send many emails and I believe a courtesy email would have been nice I found it strange that they were trying to run my card anyway since I had not checked in This hotel did not do that In fact my card was scanned, by myself, upon my arrival That was another plus for this hotel I hope whatever training was done for the employees here is implemented throughout your brand Whoever manages the Hilliard Ohio location deserves a bonus for themselves and their employees Thank you team Hilliard for a great stay You’ve restored my faith in Hilton brands

2. Quality Inn & Suites Columbus West – Hilliard (2-star hotel)

About this hotel

Situated near I-270, this classic lodging is 2.7 miles from the Westpointe Plaza Shopping Center and 16 miles from Port Columbus International Airport.All rooms have en suite bathrooms and free WiFi, as well as coffeemakers and flat-screen TVs. Some upgraded rooms and suites additionally provide whirlpool tubs and desks.Complimentary continental breakfast is provided, as well as free coffee in the lobby. The hotel also has meeting facilities and free parking for buses, trucks and RVs. Other amenities include a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 12 min drive to the North Market
  • 18 min drive to Port Columbus International Airport
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Jess

After having a horrible experience elsewhere, this was refreshing No carpets, thank you Lord It was clean, and it was a short quick stay where I couldn’t unpack certain essentials and the front desk had it

Also, breakfast was nice, waffles with real fruit, yogurt, granola bars and juice No pics We got there late, left early Had a place to be

Chris Thomas

I don’t normally write negative reviews but I had a horrible experience with this place I arrived at night and everything was dark with several cars in the parking lot with their engines running I pulled up to the entrance and walked up to the front door to go in when an employee sitting at the entrance asked me if I was trying to check in

I said yes, and she told me that the power was off so I couldn’t do it (apparently the electricity was off in large parts of the city for two days) I asked her what to do, and she told me to call the hotel tomorrow for a refund So I left to try to find somewhere else to stay When I called back the next day, an employee literally hung up on me when I said I was calling about a refund for the previous night I called back and talked to a different employee explaining that I thought I’d accidentally been disconnected the first time, and the employee very rudely said “No we’re just very busy and don’t have time to talk with you now Call back another time” I called back twice more and they took down my information and promised that the manager would call me back because they told me that only the manager could approve the refund Manager never called me back Finally, after nearly a week I talked to an employee who accused me of being a “no show” but said that I could try to request a refund through the travel site I’d used to book the hotel Travel site said they were happy to give me a refund if the manager approved it, but I received an email today saying that the manager had denied the request I followed the hotel employee’s instructions when I arrived at the hotel and I don’t really understand what I was supposed to do differently I feel like I’ve been scammed out of over $100

Michael Dickson

The room is clean and the breakfast is pretty good but I will never stay here again There is always an issue with billing When going through priceline or trivago something either doesn’t bill and they charge again and then the charge finally goes through or they charge $100 charge as well and hope you don’t remember it and they keep the fee and have to fight to get it credited back

3. Best Western Suites (3-star hotel)

  • Address: 1133 Evans Way Ct, Columbus, OH 43228
  • Phone: (614) 870-2378
  • Ratings: 4.2 (924 reviews) Very good
  • Website : Best Western Suites
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Unassuming all-suite hotel offering free breakfast & parking, plus an indoor pool & a hot tub.

About this hotel

Just off I-70, this unpretentious all-suite hotel is 4 miles from Hollywood Casino Columbus and 11 miles from the Columbus Museum of Art.Casual suites offer free Wi-Fi, pull-out sofas and flat-screen TVs, as well as minifridges, microwaves and coffeemakers; some have whirlpool tubs.Freebies include hot breakfast and parking. There’s also a indoor pool, a hot tub, a sauna and an exercise room. Other amenities include meeting space and a 24/7 business center, in addition to a lounge area with a fireplace.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the North Market
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

cody roberts

Excellent customer service, room was clean and spacious Enjoyed the hot tub in the room The breakfast was good and enjoyed the gym

The location is in a decent spot but the current construction on the main road makes it hard to accessOur room included a sleeper sofa but no linen for it and was missing toiletry but overall was a good experience

SmileyElmo98

Reservation, check in, & check out were easy & straightforward & the staff was very polite & helpful Hotel is located right across the street from several gas stations & fast food restaurants, which was very convenient The lobby, hallways, & rooms were clean, warm, & well-maintained, & the bed was clean, comfortable, & smelled like lavender

My only complaint is that the hallways smelled like marijuana There were a variety of hot & cold breakfast items, all of which were fresh & tasted good If I’m ever in the area again, this is where I will be staying 🙂 Thank you!

Cassidy Mathews

This hotel is absolutely stunning So clean, rooms are so cute the bathrooms are big, the amenities are good quality If you score a room with a jacuzzi tub you are in for a treat!! We loved every minute of our stay

The complimentary breakfast is absolutely 5 stars! Omlettes, waffles, fresh fruit, boiled eggs, flavored creamer, whipped cream, from the biggest to smallest details they have absolutely rocked it Absolutely recommend this place!

4. Hyatt Place Columbus/Osu (3-star hotel)

  • Address: 795 Yard St, Columbus, OH 43212
  • Phone: (614) 280-1234
  • Ratings: 4.4 (836 reviews) Very good
  • Website : Hyatt Place Columbus/Osu
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warmly furnished quarters in a contemporary hotel featuring an indoor pool & a 24-hour gym.

About this hotel

Off Highway 315, this casual hotel with a modern interior is 2 miles from the Greater Columbus Convention Center and 3 miles from The Ohio State University.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs and separate living areas, as well as minifridges and coffeemakers. Some rooms have pull-out sofas.A local area shuttle is provided at no additional cost. There’s also an indoor pool and a 24-hour fitness center, as well as a coffee/cocktail bar and a 24/7 convenience store.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Some guests disliked the bathrooms
  • 6 min drive to COSI Columbus
  • Guests liked the friendly service
  • Guests mentioned lobbies 13 times
  • Guests praised the breakfast
  • Guests liked the coffee/cocktail bar

Feedback From Real Customers

Zoe True

It’s way over price I had a one king size bed room The Roman was fine but there’s no microwave, a really small fridge with no freezer space, and no laundry facilities on site

Plus, they take money out of your account on weird days not the day you check in, so my bank account got all messed The staff is fine just know you’re paying a lot of not that much

Vonessa Henry

Room was booked using points, get here and now can’t use the points Room had something brown smeared on the couch, big pieces of crumbs on the floor, fridge did not work From the outside the hotel is really nice but inside is like a motel but with a hotel price

We normally stay at Hyatt House, will continue to stay there That is a 5 star hotel

DJMS PRODUCTIONS

Found spiders in our 1st room In the bed with us and and everything Cob webs everywhere… seems like maintanece said a spider had babies in there right before we arrived 🤷🏾‍♂️ Anyway, housekeeping manager came after maintenance and checked it all out

I took d pics and video All of us were disgusted, but wound up moving us to a room they had me to inspect with them That room was fine, I finally talked to the manager and she offered points to us and I asked for 2 cookies No free night… but I think this was just a one off situation That’s why I gave them 3 stars I still think more could have been done seeing that we were out in a VERY SMALL room when we 1st arrived So this was actually our 3 RD ROOM in this hotel I usually have amazing experiences at any Hyatt Place I stay in and this was the toughest stay I’ve had PS They did give us a free late check out

5. Courtyard by Marriott Columbus West/Hilliard (3-star hotel)

About this hotel

Off the I-270, this straightforward hotel is 7.1 miles from Ohio State University.The contemporary rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor patio. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 8 meeting rooms. Other amenities include an indoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • 12 min drive to the North Market
  • Guests praised the service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests mentioned lobbies 64 times
  • Guests mentioned “Bistro” 19 times
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

B Finger

Stay was fine until we tried to get hot water for showers Had to ask for another room to try and shower in but also no hot water there We were refunded for the stay which was great but definitely an inconvenience and we were late to our event Sunday morning

Nice hotel layout with the pool location Exercise area could use some attention Probably would if given a 5 if we had hot water

Kathy Mayer

I thought that the rooms were fine, but had a few details and suggestions to share First, the positive: The night desk person (Devon) was absolutely a delight He was kind and friendly, so just the kind of person you would want to greet guests

The breakfast buffet was disappointing Mini omelets with Velveeta type cheese in the middle were not hot and cheese not melted Potatoes were good and French toast sticks ok No bananas or other healthy options NOT worth $1200 My advice is to just serve the usual cereal, oatmeal, yogurt, waffles, etc that lower cost hotels offer I noticed that not many guests ate the buffet breakfast We ate from it the first day, then brought back breakfast sandwiches from a fast food place and bought bananas Regards, K Mayer

Casey

Surprised I didn’t see any other reviews complaining of the noise, but the walls in this place are paper thinWe could hear every word of the conversations in the rooms on either side of us, and these folks weren’t being loud at all… Luckily no one was using the pool late, because the sounds from the hallway are worse

Needless to say, we slept terriblyThe walls in the room and the bathroom were dirty with splatters and random stainsThe beds were fine There’s a small Starbucks in the lobby, which is nice

6. Hampton Inn & Suites Columbus Hilliard (3-star hotel)

About this hotel

Set beside Highway 270, this classic hotel is 2 miles from the Early Television Museum and 7 miles from Ohio State University.Modern rooms feature free Wi-Fi and flat-screen TVs, plus microwaves, coffeemakers, desks and custom-designed beds. Suites add living areas, and some have whirlpool tubs.In addition to free hot breakfast (daily) and to-go breakfast bags (weekdays), there’s an indoor pool and a fitness center. Other amenities include an on-site convenience store, a business center and free parking.

Things You Need to Know

  • 12 min drive to Indian Run Falls
  • Guests praised the friendly service

Feedback From Real Customers

David Baylor

Location was great for what we needed Some mold was around the ceiling in the bathroom There were 4 of us, and only three towels in the room

No biggie, just asked for more but you would think they would know how many guests were in the room Also needed more shampoo, and they don’t clean your room daily anymore Probably staffing issues Probably would try one of the other hotels in the vicinity next time

Tj Breitmeier

We used the Hilton app to check in and out, so I did not interact with the staff The app works well The digital key works better than the key cards you get at the front desk

The curtains were confusing but there is a set of black out curtains, between the sheer curtains and the window, that are somewhat hidden but do close all the way USB outlets on the side tables beside the bed were a nice touch There wasn’t an obvious hotel directory and I had to search the website for information It would be nice if the app included check out times, hours for continental breakfast, and other general information for the hotel The inside of the cabinet with the mini fridge was beat up, but furniture is made poorly these days and I don’t find fault in the hotel for thisWhat we saw of the hotel was clean and had expected wear from people occupying the rooms I was pleased that there was no smell of cigarettes or dogs and we could not hear any trafficWe did not get to try the breakfast, but it smelled good as we were checking out I will likely stay here again

7. Homewood Suites by Hilton Columbus/OSU, OH (3-star hotel)

About this hotel

Surrounded by shops and eateries along Lane Avenue, this casual all-suite hotel is 3 miles from the Wexner Center for the Arts and 6 miles from the COSI science center.Relaxed suites offer kitchens, dining tables and pull-out sofas, plus free Wi-Fi, flat-screen TVs and desks. The 1-bedroom suites add separate living areas.Breakfast is complimentary. There’s also an indoor pool and a fitness center. Other amenities include meeting space, a 24/7 business center and a coin-operated laundry. Parking is available for a fee.

Things You Need to Know

  • Guests liked the large, clean rooms and praised the kitchenettes
  • 5 min drive to Ohio Craft Museum, llc
  • 15 min drive to Port Columbus International Airport
  • Guests praised the service
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Daniel Geaslen (IndoBushPilot)

The staff are friendly and helpful The location is really nice with a fair amount of dining near by The rooms are in ok shape, not incredible, but reasonable

The hot breakfast is not the best hotel breakfast I’ve ever had, but it’s not awful On the whole, this Homewood Suites is just fine I’ve stayed there quite a bit in the last 2 months and it’s a tolerable home away from home

Cindy S Barker

Suite is perfect with full kitchen and fireplace Staff was really caring and service oriented Manager, Justin a very open and friendly gentleman was present and on top of things so I saw no issues

Housekeeping staff was amazing and very helpful I especially appreciated Ibn I am currently using a walker and he went out of his way to open doors for me and to make sure i was comfortable Ibn is also the reason the public areas sparkle Girls in housekeeping are friendly an good at what they do Give them all a raise We’ll be back!

Aarin Pesko-Morales

My overall experience at this location was positive but was disappointed by the lack of attention to detail regarding room cleanliness (M&M candy on floor near refrigerator and dirty top of refrigerator) This location has a Whole Foods that is very convenient The fitness room says 24/7 but was not

Self check-in and room key via phone worked and was a huge plus

8. Hampton Inn & Suites Columbus/University Area (3-star hotel)

About this hotel

Alongside the Olentangy River, this casual hotel in the neighborhood of Riverview is 1 mile from Ohio State University and 2.6 miles from Ohio Stadium.Flat-screen TVs, plus free Wi-Fi, and both full and lap desks (for working on the bed) are offered in the relaxed rooms, as well as coffeemakers and custom-designed beds. Suites add wet bars, minifridges, microwaves and living areas with pull-out sofas.Freebies include daily hot breakfast (on-site) and weekday breakfast bags to go, as well as parking. There’s also an indoor pool, plus a fitness room, in addition to a 24/7 pantry, a business center and meeting facilities.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • Guests liked the beds
  • 7 min drive to Columbus Park of Roses
  • Guests liked the friendly service
  • Guests mentioned lobbies 13 times
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

dr scubacat

When you are traveling and Life is throwing curveballs at you left and right, one after another, you just want to get to a hotel that is clean and quiet This is how our day was today However, it was our great luck that we had chosen to stay at this hotel

The decor is modern, the parking is great, and there are plenty of stores and restaurants nearby We had a great view of the Olentangy River from our room The beds were comfortable with nice linens, clean floor, and clean bathroom with the standard toiletries and hair dryer Bonus – we enjoyed an early check-in with no line The front desk staff was precise and efficientWorthy of mention was Katie, the Front Desk Manager She was cordial, polite, and conversational Her kind words and actions certainly earned the entire experience at Hampton 6 stars out of 5 !

Angela Purtell

My husband and I spent two nights at this location while attending a family wedding We always enjoy staying at Hampton Inns, and this property had the comfortable rooms and amenities that we’ve come to expect from the Hampton brand There were a few minor issues that prevent me from giving five stars and had me considering a three star rating

First, our room did not have a shower curtain, making it difficult to keep the bathroom floor dry during a shower We arrived very late at night after several long days of travel, so we simply didn’t have the energy to look into fixing this issue as we mostly wanted to use the room to rest before the wedding we were attendingSecond, my husband, who never complains about his interactions with businesses and tends to give those with customer facing jobs the benefit of the doubt, had a brief but unpleasant interaction with a member of the breakfast staff He tells me they were speaking to him like an employee and not a guest, complaining that he had not replaced a lid on the eggs being served I later observed another member of the breakfast team speaking abruptly and appearing very stressed, leaving me to wonder if this very busy area is understaffedFinally, housekeeping opened our door twice without knocking, entering the room unannounced the second time Once is a mistake, but the second time makes me think this is a lack of proper training or a lack of organization, especially since there’s a message in the room saying they will not provide housekeeping during your stay unless you request itAll of these issues are minor, and we really did enjoy our stay, but I think this property and its staff have some room for growth

Chasidy Perkins

My family and I stayed here for my son’s two day football camp and it was a pleasant experience The staff were friendly, the rooms were clean, and the continental breakfast was amazing! Very close to the Woody Hayes Athletic Center if you need to go there for anything The only down side I had was that they didn’t have a hot tub but they did have a nice pool

I would recommend this hotel to others who need to stay in the area Also, try the restaurant, Roosters which is in walking distance, it’s great!

9. Le Méridien Columbus, The Joseph (4-star hotel)

About this hotel

In the trendy Short North area and an 8-minute walk from the North Market, this upscale hotel in a striking modern building is 2 miles from Wexner Center for the Arts.Chic rooms with contemporary furnishings and an industrial vibe offer Wi-Fi (fee), flat-screen TVs, espresso machines and custom-designed beds. Upgraded rooms add original artworks and/or High Street views. Suites have living areas with sofas. Room service is available 24/7.There’s a high-end restaurant with a bar, as well as a 24-hour fitness room, a spa, and a lobby lounge showcasing art exhibits. Valet parking has a fee. Pets receive their own beds and food bowls.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Walking distance to Goodale Park and Pizzuti Collection
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned lobbies 22 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the lobby bar

Feedback From Real Customers

Mike R

Wow, what a fantastic hotel It is an impeccably maintained property, in a great location, with awesome views from the guest rooms The lobby and the rooms are wonderfully appointed with high end stylish furniture, and it just has a super chic feel to it

The entire staff was great In particular I want to thank the manager, Christopher, who went out of his way to help and so friendly They were warm and welcoming and extremely accommodating It was awesome Such a great hotel and I can’t recommend it enough I spend a decent amount of time on the road each year, but this place really stands out Looking forward to the next time I’m in Columbus

Tonya Strazdins

My experience at The Joseph was so, so It sits in a prime location close to all of the Short North Columbus Hot Spots and has a door connecting it to The Guild House, a fine dining Cameron Mitchell restaurantThey have valet, who were eager to assist us upon pulling up to the building

The front desk staff were helpful and friendlyThe room was pretty basic, nothing really memorable about it other than the view of 670 (if you’re into watching cars pass by on the freeway) We did hear the people next to us fairly often Our neighbors weren’t purposefully loud, it’s just the walls were so thin, you couldn’t help but hear the people next to you With a nightly fee of close to 400 dollars, you would think they could afford better insulationIn my opinion the price isn’t worth the only amenity of being close to the the short north Book a cheaper hotel elsewhere and uber

Shawn Colligan

Fantastic hotel! The moment you pull up a fantastic,peppy fabulous, bell man greets you and caters to your every needYou walk in the hotel, the look is very swanky yet sophisticatedThe rooms are clean, well lite, and very edgy

The bar in the lobby and the restaurant are fire!Overall the hotel is well worth every pennyWell done!

10. Holiday Inn Express & Suites Columbus OSU-Medical Center, an IHG Hotel (2-star hotel)

About this hotel

This budget hotel is a 9-minute walk from Ohio State University’s west campus and 3 miles from Ohio Stadium.The straightforward rooms feature desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers, plus high-pressure showerheads in the bathrooms. There’s also free WiFi, while kids 19 and under stay free with an adult. Suites add kitchenettes and additional living spaces with dining tables and sofa beds.Amenities include free breakfast, an indoor pool, fitness and business centers and free parking.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to Columbus Park of Roses
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests praised the lobby
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ali D.

I have never written a bad review before online I give people the benefit of the doubt, and businesses the chance to make things right This hotel is completely mismanaged

1 When we got there the bedding had hair on it (fine, that happens, we just wanted clean bedding) and we were told to bring it down to the desk to get clean bedding- which is really odd to have to bring dirty bedding through the hotel and then remake the bed with clean bedding from the front desk I didn’t complain or plan to, because in the big picture, not a big deal2 The fire alarm went off the first night around 1am (waking my three kids including one with severe special needs who didn’t go back to sleep well) After going out to the car and waiting for the firefighters to give us to okay to go back in, the front desk staff informed everyone in the lobby that someone left the pool door open and the steam triggered the alarm Again, I was frustrated, but also just grateful everyone was safe and not going to complain3 However, the second night the alarm went off AGAIN at about 1am This time we did not go to the car because the front-desk staff was very apologetic that the pool door was propped open again out of their sight and was steam that triggered the smoke alarm again They assured us we were safe to stay in our room We had paid $450 to SLEEP and ended up getting almost no sleep two nights in a row (for us or our kids) Now I was planning to complainAfter many attempts to speak with a manager, I finally got an email response from the management company- the hotels response was “not our fault” They said that a kid had pulled the alarm the first night and that there was mandatory testing the second night (by the alarm company or fire marshal) The story changes depending on who you talk to What stayed consistent was that since “it was not their fault” and “not in their control” they did not owe us anything for a completely awful stay They offered me a 30% refund, which I agreed to- but then when I followed-up indicated the check is only for $60 (~14% not 30%) Moreover, over a week later we have not received it This is terrible customer service from a staff that appeared to be poorly managed

Jr Berkeley

All I can say is that we were extremely satisfied while staying at this hotel The lobby is beautiful and the fireplace in the evening was absolutely comforting in the winter nights we stayed I cannot come and the staff enough for going out of their way to make us comfortable and making sure that we all had a wonderful stay

One thing that really stood out to me was that the owner or manager was always there and would make sure everything was up to par Places like this stand out to me and anytime we are back in the area at Ohio Health we will definitely make it a point to stay at this hotel even if it is out of our way

Michael Andersen

The price is relatively low in the area, and as a business traveler this lures you in as you’re trying to save the customer money where you can while still staying at a trustworthy brand that is conveniently booked Simply put: I’m trying to build IHG points and the app is easyThe front desk staff and lobby are lovely, check in was quick and convenient

At this point I have stayed twice at this location in about three weeks, showing I was willing to give the room roulette a second chanceMy biggest gripe which is minor but is worth noting is that when I am tasked with staying away from home I prefer to bring my work or personal laptop with me and I need at bare minimum a place to sit and function comfortably I believe that is the industry standard, and after nine years of business traveling at primarily IHG and Hilton locations I would rather have a nice desk with a mesh office chair with the last guy’s crumbs in it than this location that offers a two or three foot square coffee table and two stiff chairs with dead cushions that feels like you are sitting on grated wood There was barely room to fit your knees between the table legs and I needed to place a pillow on the chair to sit at any lengthI’d rather pay more and drive further than stay here until they update the rooms

11. Hyatt Place Columbus/Worthington (3-star hotel)

About this hotel

Set off Interstate 270, this modern hotel is 9 miles from Columbus Zoo and Aquarium, 10 miles from Ohio State University and 12 miles from the Ohio Expo Center.Casual rooms come with free Wi-Fi, 42-inch flat-screen TVs and pull-out sofas. They also include work areas, minifridges and coffeemakers.Parking and a local shuttle are complimentary. Amenities include a fitness center and an outdoor pool, plus a business center, a cafe/bar and a 24/7 convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 4 min drive to ZipZone Outdoor Adventures
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned microwaves 15 times
  • Guests mentioned lobbies 20 times
  • Guests praised the cafe bar

Feedback From Real Customers

Anthony Mansell

Highly recommend Hyatt Place in the Columbus/Worthington area! My suite was very clean and spacious and their extended stay rates were comparable to the surrounding hotels

I needed a room with a large desk for my 2 week stay It was more than adequate and very quiet The complimentary breakfast was very good and always prepared on time Hyatt Place is conveniently located to local restaurants amenities and The National Board

Ronald Kosiek

Stayed here 5 nights for a little vacation as a birthday present for my wife Got one of the high floor king bed suites that is split to have a separate living and sleeping area The room is nice and pretty roomy

Definitely more than enough for just me, my wife, and our 1 small dog But I will say that this type of suite at this Hyatt location definitely wasn’t quite as nice as the one we had at the Hyatt in Cincinnati a couple of years ago We had the same kind of suite there and it was more updated/modern and a little bit more roomy especially in terms of the bathroom and shower area Nonetheless, still a very nice suite and made my wife happy But next time I think we’ll go with the one in Cincinnati again

Chris S

First off I want to start with saying I don’t go to alot of hotels I’m just not a big fan of hotels in general but I can absolutely say that I really enjoyed my stay at Hyatt Place The rates are very reasonable, friendly staff, and very clean hotel in general

I was definitely impressed with my room The bed was very comfortable and the sofa in the room made me feel at home I would definitely stay at the Hyatt again!!! 😊

12. Best Western Hilliard Inn & Suites (3-star hotel)

About this hotel

Off Jack Nicklaus freeway, this straightforward, all-suite hotel is 6 miles from Ohio State University Airport and 7 miles from Ohio Stadium.Featuring sitting areas with pull-out sofas, the laid-back, warmly decorated studio suites come with free Wi-Fi and cable TV, along with microwaves, minifridges and coffeemakers.Free perks include parking, and continental breakfast served in a casual dining room with a TV. There’s also an indoor pool, a snack shop and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 9 min drive to Indian Run Falls
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Danielle Simiele

My sister in law and I stayed their last night with our 3 boys and it was great The boys loved the pool, (especially having it all to their selves) the young lady at the front counter was amazingly helpful and extremely sweet (Wish I could remember her name) The room was very clean and updated

The breakfast was very nice and the staff was helpful (The toaster was not working and they toasted my toast and my sons bagel in the oven for us) Would definitely recommend and we will be staying their again Thank you for a very peaceful night’s stay…

Amanda Holbrook

Positives: The couple of people I talked with at the front desk were very friendly and helpfulNegatives: I was taken aback when I saw the lack of cleanliness from our room given the raving reviews from previous customers Just so much felt dirty being in the room knowing it wasn’t cleaned well

Lots of stains on the walls, doors, and mattress Pubic hairs all over the bathroom floor Finger nail clippers and other debris from previous guests were left under the table in plain viewThe breakfast attendant was very great at keeping the breakfast area clean but she was terrible at keeping it stocked with food and even served scrambled eggs cold I watched her be argumentative with another guest who pointed out that the orange juice was emptyThis hotel definitely doesn’t deserve the star rating they are presenting and I was definitely disappointed given the high price tag we paid for the room I definitely will not be returning to this hotel even though we visit the area a couple of times a year

Brian Workman

This hotel is conveniently located just off the expressway The people are friendly and helpful The rooms are fairly nice and comfortable

This hotel was easy to find and has plenty of parking and easy accessThe pool is nice and the workout room is sufficient for your needs while travelingBreakfast is very nice I appreciate being able to wake up in the morning and have a hot breakfast with eggs and bacon or waffles They also have the standard assortments of juices and milk and coffee

13. Fairfield Inn & Suites by Marriott Columbus OSU (2-star hotel)

About this hotel

Set 3 miles from I-71, this casual hotel is 5 miles from the COSI Columbus science museum and 9 miles from Hollywood Casino Columbus.Featuring free Wi-Fi, the relaxed rooms come with flat-screen TVs, desks with ergonomic chairs, and tea and coffeemaking facilities. Suites add minifridges, microwaves and pull-out sofas; 1-bedroom suites add separate living areas.Freebies include hot breakfast and parking, as well as an area shuttle. Other amenities include an indoor pool, a hot tub and a 24-hour exercise room, plus a laid-back lounge with a bar. There’s also a business center, meeting space and laundry facilities.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Columbus Park of Roses
  • Guests praised the friendly service
  • Guests mentioned lobbies 16 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Brad Gowins

I was pleasantly surprised during my one night stay at here Owens the staff member who checked us in was very pleasant and friendly Our room was very clean! The beds were comfortable and the air conditioner worked

The only small issue was that the body wash, conditioner and shampoo bottles that are fixtured to the shower wall were all empty, but we only stayed one night so it was not that big of a deal I will remember this place for my next stay in Columbus

Odessa Walker

The rooms were clean, the customer service was EXCELLENT!! After having a bad experience with the hotel next door, it was a breath of fresh air to come over to the Fairfield Inn because they were very accomodating and just all around kind & respectful We were there due to a loved one being hospitalized at the near by hospital They gave us the medical rate and the shuttle service carried us back and forth to the hospital all the way up to 11:00pm!!There is nearby eating places in walking distance which is very convenient especially if you don’t have your own transportation

The interaction with staff was always professional and helpfulDue to what we were Going through with our loved one, we needed a place of peace and relaxation every night and Fairfield Inn did exactly this for us!! HOSPITALITY AT IT’S BEST!!

Sephora Mentado

It was a great stay! The staff was super nice and helpful, the rooms were clean and comfortable We stayed for a concert and they provided a complimentary shuttle! Saved us some money and time on parking & helped with reducing the amount of vehicles for the event They replenished some breakfast items even close to the end! Whirlpool was not super hot though, still relaxing

14. Courtyard by Marriott Columbus OSU (3-star hotel)

About this hotel

In a modern redbrick building, this relaxed hotel is 2 miles from both Downtown Columbus and Nationwide Arena, a sports and live music venue. It’s also 3 miles from both the Columbus Museum of Art.Straightforward, contemporary rooms feature free Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Upgraded rooms add sofabeds and/or balconies.Parking is free, and a casual restaurant with a bar serves breakfast and dinner. Other amenities include a gym, an indoor pool and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to the North Market
  • 12 min drive to Port Columbus International Airport
  • Guests praised the service
  • Guests mentioned “Bistro” 17 times
  • Guests mentioned lobbies 14 times
  • Guests liked the breakfast

Feedback From Real Customers

Misty Baxter

I enjoyed my experience of this beautiful hotel! The service was exceptional! And the inside and outside location of the hotel was awesome! My parking was right there in front of the hotel, and I was on the third floor my room was right by the elevator and the ice machine great service! And my room was amazing absolutely beautiful and the beds were so comfortable I did not want to get up everything was on the up and up very satisfied I would definitely stay there again and again and again!! Plus they had all kinds of stuff on the property I wish I would have took advantage of getting a Starbucks before I left:-( but the atmosphere and the furniture and the people were amazing it makes me wish they were closer because I’m all the way in Kentucky almost 6 hours away pretty much but it was awesome and I don’t regret it!!

Bill & Cheryl Dunn

Beautiful hotel and excellent location for us If you have a wedding or meeting at the Event Center it is right nextdoor Haley at the front desk was delightful and did me solid by letting us check in early before a wedding

Made my day! The entire staff were helpful, polite and accommodating Pretty close to downtown and OSU There are dining choices nearby but not fast food that I could see

getsig

MAJOR PARKING PROBLEMS and expensive!!! I am a business traveler and stay in hotels over 100 nights a year This hotel is well kept and nice but it’s really expensive, ($319 for one night in a room with 2 queen beds) When we got in the room we quickly realized there we no coffee cups, so I had to go to the front desk to get some

For some reason stuff is missing from the room about 90% of the time when I stay at Marriott Discovering how to get to the front of the hotel and finding a place to park is a total nightmare!! The “front” of the hotel is not on the main street and you have to drive thru a public parking garage to the “back” to find the entrance?? Google Maps was no help so you are on your own, it’s confusing They do not have a parking lot for the hotel, no valet and you have to use a public garage in front The garage is free but was totally full We had to drive around for 15 min hoping someone would leave to free up a space We were one of about 10 vehicles that were doing the same Frustrating We didn’t get back to the hotel till the wee hours of the morning and it was still full! We will never stay here again There are way better hotels within 5 miles of this one that have plenty of parking or valet serviceAvoid the hassle and go elsewhere NOT RECOMMEND!

15. Hampton Inn & Suites Columbus-Downtown (3-star hotel)

About this hotel

Across the street from the Greater Columbus Convention Center, this modern hotel is a 10-minute walk from Nationwide Arena.Casual rooms offer flat-screen TVs with HD channels, coffeemakers, and both full and lap desks, as well as free Wi-Fi and custom-designed beds. Suites add minifridges, microwaves, and separate living areas with pull-out sofas.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s an indoor pool and an exercise room, plus a business center and 4 meeting rooms. Valet parking is offered for a fee.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have microwaves and refrigerators
  • Walking distance to the North Market and Goodale Park
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Danielle Randazzo

Not too bad The room was spacious and the bed was reasonably comfortable The cleanliness can certainly be improved

We found trash on one of the window sills and there was an old filter still in the coffee maker The carpet was dirty and there weren’t any regular coffee packets The front desk remedied the coffee however and the way they have breakfast set up is convenient Not bad for a hampton inn in a downtown city though There’s a Ruth’s Chris just around the corner in the same building too

Mindy Meyer

Impressive! It started with a very friendly and efficient valet attendant, and an efficient and friendly front desk clerk, and continued with every staff person we encountered The public spaces and rooms were very clean Breakfast offered a wide variety of foods and there was always hot coffee and water available in the lobby

The proximity to the convention center and restaurants can’t be beat We opted to stay at Hampton Inn instead of the hotel connected to the convention center because it is a more convenient location and shorter walk to everything!

John N.

The rooms have everything you need The breakfast is really good Free hot breakfast with a lot of great options

Took a star off rooms because I could never get the wifi to work but that’s not the fault of the workers The location absolutely cannot be beat if you’re going to the convention center Lots of food options around Comfortable beds, great pillows Will probably stay here again

16. Big Red’s Lodges (2-star hotel)

About this hotel

Set amid the 25 wooded acres of OhioHealth’s McConnell Heart Health Center, this complex of cottages is an 8-minute walk from Riverside Methodist Hospital and 11.8 miles from Port Columbus International Airport.Craftsman-style cottages feature fireplaces, kitchens (including fridges, microwaves and coffeemakers), flat-screen TVs and free WiFi.Continental breakfast is included, and there’s a cafe on-site. Guests have access to the McConnell Heart Health Center’s gym, lap and warm water pools, steam rooms and saunas. Appointments also can be made with the center’s massage therapists, clinical experts and nutritionists.

Things You Need to Know

  • The rooms have kitchenettes
  • 7 min drive to Columbus Park of Roses

Feedback From Real Customers

Theresa Schaefer

In a beautiful setting – you feel like you’re staying in the woods The paths are great to walk Really gives you a place to relax when you spend the day with family in the hospital after surgery

Big bedroom, living room, and bathroom Has small fridge and microwave, so you don’t have to eat all your meals out and can keep drinks coolBed matters was a little hard for my preference and the pull out couch was a typical matters – thin But everything else makes up for it If I ever have to stay there again I’d take an air mattress Attached pictures show path that makes up for beds

Rachel Stewart

The place itself was very nice The staff however Can’t say the same

The “managers” are they even really managers?? My daughter left her baby blanket and I called the very next morning to a very rude lady named Diane who compared it to a bikini Everyone we have spoke to basically says the laundry service Comtex just pretty much throws anything out that isn’t the laundry and we will never see her blanket again I was not taking this as an answer This is an attachment to her and has been with her since before birth I have been up there to speak to a manager (who rushed us out) that said she had my info and was sending me an email that was sent to the laundry service which she never did I’ve called the laundry service place Comtex and sent an email We are going on 3 weeks And nothing Horrible customer service

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