Hotel with Sauna in West University Place, TX

1. Home2 Suites by Hilton at the Galleria (3-star hotel)

About this hotel

Off I-610 and I-69, this relaxed hotel is a 13-minute walk from shopping at The Galleria and 7 miles from Downtown Houston.Colorful studios provide free Wi-Fi and flat-screen TVs, as well as kitchens, sitting areas and sofabeds. Upgraded quarters offer complimentary snacks and drinks. Some have balconies.A breakfast buffet is included. There’s also an indoor saltwater pool and a gym, plus a business center, and a patio with a BBQ grill. Parking is available for a fee. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Walking distance to The Galleria and Waterwall
  • Guests liked the friendly service
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

T. Chavis

I love this hotel because of the area and the balcony I dislike the parking rates but overall, great location Close and convenient to great food, shopping and easy city travels

The balcony was a plus, being up several stories, kicking up my feet with my husband was relaxing Service was great, all the perks and bonus items were provided with the suite

Bandini Patel

I wrote this review on Yelp as well, but wanted to make sure Kenneth got the recognition he deserves!Very comfy hotel to stay in for long periods of time Rooms are spacious and the amenities of the hotel are great! 24 hour market to buy meals and snacks and a mini kitchen to cook it all in The location is very convenient as well

And the prices are affordable for what you get But the reason I’m writing this review is because of the night manager, Kenneth A couple nights in a row I had to go down there for something or the other and he couldn’t be nicer or more helpful He goes above and beyond and just made this whole stay Both my boyfriend and I had separate interactions with him and we were both blown away by what a genuinely nice guy he is

Nelson Phan

I want to say that this is one the best hotel I have every been to The room were very nice and clean The rooms felt modern

It felt like we were the first people to sleep in the room The free breakfast is great! Parking is safe as there is a parking garage with hotel key access only Overall this is a great hotel Very kind people here too

2. Residence Inn by Marriott Houston-West University (3-star hotel)

About this hotel

This informal, all-suite hotel in a commercial area is 3 km from Texas Medical Center, 4 miles from the Houston Zoo and 31 miles from George Bush Intercontinental Airport.Relaxed studios to 2-bedroom suites come with full kitchens, pull-out sofas and free Wi-Fi, as well as flat-screen TVs. Some have fireplaces.Hot breakfast, regular evening socials, parking and an area shuttle are complimentary. Amenities include a restaurant, a bar, a BBQ area and a convenience store, along with a heated outdoor pool, a hot tub, a basketball court and a gym. There’s a business center. There’s also a coin-operated laundry.

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to the Houston Center for Contemporary Craft
  • Guests liked the friendly service
  • Guests liked the restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Kourtney Eddings

The best (affordable) hotel we’ve stayed in, in Houston! We come here several times a month with our medically complex son who visits the Children’s hospital frequently and this is the only place we will stay! Always clean, very friendly staff, every accommodation you can think of and the beds great A comfy stay in a very comfortable neighborhood Definitely recommend!

Sarah M.

I don’t like leaving bad reviews unless they are truly warranted But this place… Just no Don’t stay here

The first room they gave us didn’t have functioning air conditioning The second room it barely worked The carpet was filthy and had stains all over it You could feel the springs in the bed The bathrooms weren’t very clean and the caulk was nasty For the price of this hotel and the fact that it was a Residence Inn I was really disappointed The overall upkeep and cleanliness was very poor Don’t spend your money at this hotel

R L

Not the best service experience at this hotel I am allergic to feather pillows I state on my profile preferences foam only

I requested foam and the hotel had noneI asked for a blanket to cover the feather pillows, the front desk staff never brought them to my room The elevator was out for more than 24 hours on my building The room was clean and breakfast was good

3. The St. Regis Houston (5-star hotel)

  • Address: 1919 Briar Oaks Ln, Houston, TX 77027
  • Phone: (713) 840-7600
  • Ratings: 4.6 (872 reviews) Excellent
  • Website : The St. Regis Houston
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined rooms & suites, plus a fine dining restaurant, an outdoor pool & a full-service spa.

About this hotel

This upscale hotel is 2 miles from shopping at the Houston Galleria and 7 miles from the Houston Toyota Center, home of the Houston Rockets basketball team.Elegant rooms with skyline or park views offer custom furnishings, Italian linens and stylish bathrooms, plus flat-screen TVs and Wi-Fi (surcharge). Suites add separate living spaces; most feature whirlpool tubs and butler services.Amenities include an outdoor pool, a full-service spa, an exercise room and 10,000 sq ft of event space. There’s also a swanky restaurant, a private wine room and a cozy lounge serving afternoon tea.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the bathrooms
  • 5 min drive to the Memorial Park, Houston
  • Guests praised the service
  • Guests praised the swanky restaurant
  • Guests mentioned “Tea” 34 times
  • Guests praised the breakfast

Feedback From Real Customers

Diego Poo

Hotel is very well located right on San Felipe Blvd and a few blocks away from main attractions such as shopping malls, pharmacies and restaurants The hotel is a bit outdated but it seems it’s currently undergoing renovations Service was great and very hands on! Very personal and people greeting you by your name at all times

Big shoutout to the valet team! Rooms are big and spacious You can find almost all amenities needed for a leisure trip We stayed on the x15-20’s rooms and their view is very nice, you can see the nearby skyline scene Definitely a great option to consider if you are staying in the area

Jim Foster

Very disappointing Even though some of the staff was very kind the hotel is no longer a good representative of the St Regis I knew The food tasted like it was a frozen hungry man dinner and the decor was very worn

When we arrived the room was hot and took a long time to cool down The sofa was stained and the cushions were coming apart at the seams The carpet was a patchwork of replacement pieces and the bed linens were so wrinkled and messy it looked like someone had just pulled up the duvet after sleeping in it It did not look or feel clean When we ordered breakfast they delivered breakfast and then the coffee came several minutes later because of some butler service? It was so annoying that two separate people had to disturb us in the morning We won’t be returning to this or any other St Regis for awhile it’s no better than a Marriott courtyard

Amber Blumenstock

Most Amazing Stay! I was really looking forward to this much needed “solo dolo” relaxation vacation From the moment I arrived to the moment I got in my Uber to go home, everything was spectacular When you walk in it smells like LOVE

They made me feel special at every turn! Samantha was a fantastic receptionist and explained everything I needed to know Valet was terrific and even greeted me by name I got upgraded and ended up on the 11th floor and the view was amazing Rooms were spacious, clean and came with its own set of robes and slippers I ordered a lot, and I mean a lot of food over the course of my 4 day stay and almost everything was perfect The only thing not enjoyable was the avocado toast Steaks were delicious and cooked to perfection, and OMG the lobster bisque is the BEST I have ever tasted ordered it 3 times (and its one of my favorite dishes so I almost always order it wherever I go ) This bisque was full of meat and flavor and I need that recipe All the sides were flavorful and the desserts were sinful Shout out to the creator of that Crème Brule Never had one like it and am going to try and recreate it It is a must try when you go there Breakfast was amazing and fast I ordered room service several times and was not disappointed by the food or the wonderful conversation I had with the server The main reason I picked this hotel was because of the Tea Time I invited my friends and we had an unforgettable experience Not to mention, there was a live harpist playing in the background, which would take requests for music We wanted to ask her to play “The Boy is Mine” with Brandy and Monica but figured that would be a very far reach in this particular environment I visited the pool, which was heated-ish but still comfortable enough to swim in and it was only 75 degrees I don’t have one bad thing to say about St Regis or the staff Thank you all so much for a wonderful getaway

4. InterContinental Houston – Medical Center, an IHG Hotel (4-star hotel)

About this hotel

Set along Brays Bayou in the Texas Medical Center district, this sophisticated hotel is a mile from Houston Zoo and 2 miles from the Houston Museum of Fine Arts. It’s 25 miles from George Bush Intercontinental Airport.The sleek, airy rooms provide free Wi-Fi, smart TVs, Nespresso coffeemakers and minibars, as well as city views. Suites add sitting areas. Club level rooms offer access to a private lounge.Breakfast and parking are available for a fee. Other amenities include a restaurant/bar and a business center, along with meeting and event facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Hermann Park
  • 7 min walk to nearest transit
  • Guests praised the friendly service
  • Guests mentioned lobbies 18 times
  • Guests mentioned room service 11 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Ashley Suris

Stayed two nights here a few months ago The rooms are comfortable and quiet for being right in the med center Location is perfect if the med center is where you need to be

I had room service twice and it was about average on speed and quality The clincher at this hotel, though, is Carl in the restaurant area I was fortunate enough to have him as my server both nights He is excellent at his job – a true gem in the service industry If you’re lucky enough to visit on a night when Carl is working, be sure to ask for a Princess Di at the bar

_

Had a pleasant stay for sure Clean room, with nice paintings inside and all the necessary things as hotels go Gym, swimming pool available thou entrance to it you have to find first

We were quite high above so the view was nice From minuses would be parking, yes you can use valet parking and pay quite a lot but if you are more like me and traveled for 6 hours in a car for a vacation you would like to buy a hotel stay and assume that if it is not possible to find parking outside the hotel that the hotel will provide it(just Hiden in the fee I mean) and not come inn tiered and try to find out how to do it and where Talking about breakfast it is a interesting, above average for sure with some healthy choices and vegetables and even cheese plates But it was confusing that when you come in it is not stated what is included in your stay and what is extra that will be put on the room Compliments to the reception staff, very polite professional and even with a small bonus My daughter asked about Easter bunny and at the reception they played the game and checked if he was staying at the hotel Next day small basket with a few eggs were given to her It is not something very expensive but I am very grateful and happy No bide next to the WC if you are wondering I stayed a few days and the room was cleaned every day Summary good modern hotel with professional staff Not too far (few min walk) tram station can bring you to downtown

Sean Vinck

This is a high quality, reasonably priced and perfectly located hotel I’ve had perhaps 5 trips to Houston over the past two months and each time stayed at this hotel I’ve never been disappointed

The restaurants are extremely high high quality The interior public spaces are beautiful and well maintained The rooms are very high quality comfortable with a number of luxury features There is a fine responsive very professional staff If business or pleasure take you to Texas Medical District in Houston this is a top notch option

5. Hyatt Regency Houston/Galleria (4-star hotel)

  • Address: 2626 Sage Rd, Houston, TX 77056
  • Phone: (832) 803-1234
  • Ratings: 4.4 (1488 reviews) Very good
  • Website : Hyatt Regency Houston/Galleria
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright quarters in a contemporary hotel with a swanky restaurant/bar, an outdoor pool & a 24/7 gym.

About this hotel

Located in the Uptown business district, this contemporary hotel is a 4-minute walk from The Galleria shopping mall, 6 miles from the Museum of Fine Arts Houston and 7 miles from the Houston Zoo.The bright, chic rooms feature HDTVs, sitting areas, and floor-to-ceiling windows offering city views, along with coffeemakers, rainfall showers and designer toiletries. Club level rooms provide access to a private lounge. Suites add living rooms. Room service is available, and Wi-Fi is complimentary.Amenities include a stylish restaurant/bar, a coffee shop and a 24-hour fitness center, plus an outdoor pool with a sundeck. Valet parking is available for a fee.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • Walking distance to The Galleria and Waterwall
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the stylish restaurant
  • Guests mentioned lobbies 31 times
  • Guests liked the fitness center
  • Guests liked the outdoor pool

Feedback From Real Customers

Chris Vaughn

Our family stay was wonderful because of the friendly and accommodating desk, restaurant, housekeeping, and valet staff! Especially, Gladys, who helped us with everything and gave us great restaurant suggestions near by for our three day stay The rooms were clean and beds really comfortable We enjoyed the nice pool and fitness center as well

Not many hotels show this kind of customer attentiveness, it really makes a difference and we would definitely stay there again if in the area

Erin Humphrey

Great hotel in great location GM Farrah and her staff could not have been friendlier Everything was just easy

quick walk to lots of shopping, good service & food at the hotel restaurant, anything we needed was immediately delivered to our room, really nice pool area and gym We had a wonderful 4 night stay and will definitely be back!

Tabatha Lucas

Staff was excellent Rooms were clean and well stocked with towels, shampoo/conditioner/soap (dispenser on shower wall) and paper goods Bed was comfortable

We had a corner room and the view was nice and the room was spacious Great location We loved the conveniences of the restaurant/bar as well as the snack and Starbuck coffee shop Plus they were open till 11pm I do recommend you text valet ahead of time to prevent waiting for your vehicle Highly recommend and will be back

6. Courtyard by Marriott Houston Medical Center/NRG Park (3-star hotel)

About this hotel

This modern hotel is a 2-minute walk from the Brays Bayou trail and a 3-minute drive from the Texas Medical Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Some rooms offer pull-out sofas, as do suites, which also offer separate living areas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include an outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 9 min drive to Hermann Park
  • Some guests complained about the kitchenettes and the air conditioning
  • Guests liked the service
  • Some guests complained about the American restaurant
  • Guests mentioned “Bistro” 25 times
  • Guests praised the lobby
  • The fitness center has weight machines

Feedback From Real Customers

Tee Jay

I really enjoyed our stay at Courtyard by Meriott The main elevator was out of order, so we used the service elevator Minor issue

It offered opportunity to view the hardship some of the behind the scenes people make for you and I to be comfortable The lobby is expansive, and comfortable, with a great coffee shop I ate breakfast at the coffee shop, and paid what I felt was a little expensive for the fare provided The rooms are very comfortable, everything appeared to be very clean I like clean rooms, and will make a review note if needed I did not feel it necessary Most all employees were very nice, greeting with a smile The front desk lady was nice, but very clinical The price was awesome for the accommodations I would stay there anytime we are in Houston Be blessed in all you do

Melvin Mathew

Yellow Tap Water, Poor Service and Hidden ChargesI got room 803 in the second week of April ’22 I went in to take a shower and the water coming from the shower tap was yellow in color for a good 30 seconds before it cleared it This happened every time I turned on the shower

I was given 2 shampoo’s and no conditioner, even after alerting the front desk about it I specifically asked for the room to be cleaned and to provide a conditioner, but that did not happen On Saturday evening when I asked why it was not cleaned I was told (for the first time ever) that since I’m staying for only 2 days the rooms won’t be cleaned If I was staying for >2 days then the rooms would be cleaned everydayI was charged for parking on check out which I was never told about when I checked in I was not happy with my stay at this location

Nydia Hanley

Location: Excellent! Very central to everything! Everything was less than 15 mins away So much so, that anytime we looked up a new address we would guess it’s probably 14 mins away There is a Kroger grocery store within walking distance as well if you need groceries

Cleanliness: The room was very clean but we did have to ask for new towels because they don’t check/offer until day # 3 which was our check out day However, when we asked they were very prompt in providing clean ones The lobby area was also very clean and it’s a pretty big, nice lobby areaFront desk staff: Very polite, professional and helpfulParking: $8 per day so keep that in mindAgain, overall great stay It was quiet and peaceful I would definitely recommend it here

7. The Post Oak Hotel at Uptown Houston (5-star hotel)

About this hotel

In a sleek high-rise building with apartments and offices, this posh hotel off Interstate 610 is 2 miles from the Houston Arboretum & Nature Center.Ultrachic rooms come with free Wi-Fi, smart TVs, minibars and Nespresso machines, plus living areas; some offer panoramic city views. The 1-bedroom suites add lounges and wet bars; some have kitchens. A 2-bedroom suite features a private gym, a balcony and a media room. Room service is available.There are 3 upscale restaurants, as well as a casual eatery, a cafe and a refined bar. Other amenities consist of an outdoor pool, a spa and a luxury car showroom. Event space includes a grand ballroom.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 5 min drive to the Memorial Park, Houston
  • Guests praised the friendly service
  • Guests mentioned concierges 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • Guests praised the spa

Feedback From Real Customers

Kimberly Zorrilla

This hotel is AMAZING! Wow From the valet parking team opening and closing the door for us with a big smile, to the receptionist explaining everything, letting us know about the great restaurants and walking us to the elevator AlsoJose, our kind and helpful bellman showing us the room, lights, speaker system, etc

We also had the pleasure to meet one of the housekeepers, getting our room ready with slippers and chocolates She was so kind and made sure we had everything we needed… lastly we ordered room service and Leah was very sweet, presented our absolutely delicious dinner Even the water on the flowers vase was cold Bravo for your attention to details, taste to classy luxury high end finishes Fantastic Experience! Spotless and impeccable hotel from A to Z

Tamekia Brown

My original 1star review was for the reservations department I was so happy to find out that person wasn’t actually working at the property

My stay was nothing less than amazing from start to finish! The customer service was unmatched! The pool area is beautiful and they even have a hot tub which was a pleasant surprise I just checked out and I’m already ready to go back! It was definitely the best 5 star hotel I’ve stayed in No complaints at all! I would give a 10 star review if I could

Trisha Narinesingh

Post Oak Hotel is stunning! It was my first time staying overnight and it was everything the website shows you The arrival experience was good; valet was professional, quick and courteous The room was gorgeous, clean, and there was so much attention to detail

The bathroom and all the marble made it so luxurious and relaxing The room was also equipped with speakers throughout the room to enjoy The beds were actually very comfortable and pillows were perfect We had a nice view and enjoyed the entire space The hotel staff and concierge were so polite and friendly We asked for a mini fridge for the room and they delivered it so quickly This was an excellent stay and experience

8. Aloft Houston by the Galleria (3-star hotel)

About this hotel

In the trendy Uptown District, this hip hotel is a 10-minute walk from upscale shops at The Galleria and 7 miles from the Museum of Fine Arts.Bright and streamlined rooms with a contemporary vibe have free Wi-Fi, flat-screen TVs with plug-and-play hubs, as well as desks with ergonomic chairs. They also include coffeemakers and minifridges.An airy, living-room style lobby has check-in kiosks, a 24/7 pantry, and a double-sided fireplace connecting to a chic terrace, along with a cool cocktail bar serving snacks. There’s an indoor pool and a 24-hour a gym. There’s also a coin-operated laundry. Parking and breakfast are offered for a fee.

Things You Need to Know

  • Walking distance to The Galleria and Waterwall
  • Guests mentioned the rooms are small and unclean
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “shopping malls” 19 times
  • Guests praised the fitness center
  • The hotel has a nightclub

Feedback From Real Customers

Luis Pena

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any hotel They compare hundreds of booking websites and usually will have rates a lot cheaper than others! Thank me later on! This resort is the best rated in this area

I’ve been staying here for a very long time If you decide to stay here you for sure won’t be disappointedMagnificent experience, great location, delectable steak at the restaurant next door, great bar in the lobby, impressive customer service, pool and pool table, and even an exercise facility in an excellent modern fun vibe! Definitely worth the stay! Not to mention walking distance from the mall!

Ray Reaves

Hotel was great clean, nice, and comfortable The staff was pleasant and friendly But the phone in our room didn’t work we had to keep calling them to get fresh towels and to empty the trash

I know it still COVID-19 and they have protocols for not cleaning the room until the 3rd day of your stay but they should aleast provide fresh towels and empty the trash daily I had to ask them to do that 2 times during my stay Besides that the hotel was nice I will stay there again in the future

Brandi Horton

Loved the male bartender bc of service and personalityThe hotel and parking were very convenient to everywhere Smelled amazing in thereThe phone in room did not work to reach anyone at the front desk

It just rang and rang and rang when I called from my personal phone, no answerAsked for an iron and ironing board bc it was not in room at check in Never received itThe road noise and rooms next to me were so loud it was obnoxious from Westheimer and whoever was in the room next to meUse to love this hotel but it’s quality has gone down on this stay

9. Courtyard by Marriott Houston-West University (3-star hotel)

About this hotel

Set 2 miles from the Houston Zoo, this straightforward hotel is 4 miles both from the Houston Museum of Natural Science and from the Downtown Aquarium.Simple, colorful rooms offer free Wi-Fi, flat-screen TVs and desks with ergonomic chairs, plus coffeemakers. Some include sofabeds. Suites add separate living areas.An area shuttle is complimentary. There’s also a lobby lounge and a casual bar/restaurant, as well as an outdoor pool, a hot tub and an exercise room. Other amenities include a coin-operated laundry, a business center and meeting space. Parking is available for a fee.

Things You Need to Know

  • 4 min drive to the Houston Center for Contemporary Craft
  • Guests praised the friendly service
  • Guests mentioned pools 11 times
  • Guests mentioned lobbies 12 times
  • The fitness center has weight machines

Feedback From Real Customers

Mfon

The location of the hotel is great Centrally located and close to highways That is where the good part ends

I stayed at this hotel earlier this month and a request to accommodate an allergy was overlooked This is usually not a big deal once I bring it to the attention to the staff and everything is rectified After my first night at this hotel I woke up sick, to which I asked for the item triggering my allergic reaction to be replaced My request was denied at the front desk by a lady named Angela, and she recommended that I find a different hotel to stay for the night Phenomenal customer service Needless to say, I was not able to stay at the hotel that night I reached out to Marriott and the hotel manager, Heather Both have chosen to ignore me There is literally another Marriott property next door to this hotel, including various other hotels within the area Save yourself the headache and stay elsewhere

Clutch City Promotions Skipper

Wow This Place is amazing one of the best Hotel I have ever visited in Houston, Tx A great location & also supper safe Amazing Food spots latterly 5 min away are walking distance

GREAT STAFF BEAUTIFUL HOTEL & AMAZING FRONT DESK MANGER KERYCA MADE SURE WE WERE TAKING CARE OF IN MS CANTU IS A GEAT GMTHE FRONT DESK TAKES CARE OF ALL OF YOUR NEEDS IN WILL GIVE YOU ANY INFO YOU NEED ABOUT YOUR STAY IN OTHER THINGS LOCATED IN HOUSTON

Peter Kim

Customer service from all hotel staff was friendly, but that was the only good thing about this hotel Once checking into my room there was a funky smell coming from the hallway & bathroom Also found that the hotel phone didn’t work and hot water was scorching HOT where I almost burned myself

The A/C is not very strong so you have to put it down to 60 degrees to feel anything! I would give this hotel a 6/10 and would try maybe the sister property in the same location at Marriott Residence Inn if your trying to get points as a Marriott Bonvoy member

10. Homewood Suites by Hilton Houston Near the Galleria (3-star hotel)

About this hotel

A block from The Galleria mall near the junction of Interstate 69 and Interstate 610, this contemporary extended-stay hotel is 4.6 miles from Rice University and 5.5 miles from Hermann Park.The polished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs. City views are available.A free daily hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Other amenities include a fitness room, indoor pool and 3 meeting rooms.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the large rooms but some disliked the furniture
  • Walking distance to The Galleria and Waterwall
  • Guests liked that this hotel is near shopping
  • Guests liked the service, which has a concierge
  • Guests mentioned “shopping malls” 18 times

Feedback From Real Customers

sakthi praba

Very good and clean hotel We booked 2 rooms with queen beds instead we got two spacious rooms with king beds The room had everything neat and clean

Totally impressed with the efficiency of the breakfast area They had provided and arranged the stuff so we make sure we use all the things , cups and cutlery and leave no mess In deed , everyone used the nook during peak hours left the area so clean Because we have everything needed to eat peacefully Food was constantly refilled until closing timeAll areas from reception, elevators and rooms are well maintained , cleaned and pleasant Will book here whenever we come

Samantha Faust

This place was immaculate The hotel was clean, room was so spacious/very clean Bed was soft and comfy

Location is ideal Great service Nice breakfast, everything was seriously greatThe best part was the front desk assistant, April She was AMAZING Literally anything we needed, she was our girl She was so kind, helpful, and friendly We talked for a good bit and I loved her personalityShe made check in SO easyShe literally made this trip I highly recommend

Yannie Nicole

The hotel room was very clean and comfy, I had a girls night slumber party and it was the best The room was cool on a hot Saturday night and the Hotel desk agent was more than happy to get me some ice (because I lack sense of direction in finding an ice machine 🤣) The shower was nice and hot, I mean REALLY hot, and the water pressure was the best ever

I slept like a newborn baby after a night of cake and gummy bears I would absolutely book this hotel again 🥰

11. Hotel Indigo Houston at the Galleria, an IHG Hotel (3-star hotel)

About this hotel

A mile from the junction of I-69 and I-610, this modern hotel is a 6-minute walk from The Galleria shopping center 5.2 miles from the Museum of Fine Arts and 6.9 miles from downtown Houston.Vibrant rooms with photographic feature walls offer work desks and free WiFi, as well as TVs, minifridges and coffeemakers. Suites add kitchenettes with granite counters, and separate living rooms with pull-out sofas.Amenities include a colorful bar/bistro and a 24/7 exercise room, plus a business center, 4 meeting rooms and on-site parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the showers
  • Walking distance to The Galleria and Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 39 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Oddity 5D

The Hotel Indigo Houston at the Galleria is a very lovely hotel for a romantic getaway The atmosphere is artistically fantastic, and the service from the staff is very professional, friendly, and exceptional The room was absolutely perfect from the layout to the wonderful shower to the very comfortable bed

Importantly, the room was very clean, one of the cleanest hotel rooms I have seen in a long time The staff averted a romantic disaster when I realized I had forgotten my corkscrew for my wine as they quickly allowed me to borrow theirs I used their weights and weight machine in the fitness room, and it was wonderful Finally, I really enjoyed the location of the hotel in the uptown area of Houston I will definitely return to the Hotel Indigo Houston at the Galleria in the future for another spectacular getaway!

Luis Pena

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your resort This website will compare countless booking websites and usually will have rooms a lot cheaper than others! Thank me later! This hotel is one of my favorites in this area

I have been staying here for a long time If you stay for a few days you won’t be let downIf you are looking for a very clean hotel with excellent staff, look no further! I was in Houston for business and was scheduled to stay at another “boutique” hotel However, once I arrived at that hotel, it was filthy I came to Hotel Indigo where I was warmly and professionally greeted by Sylvester who very promptly got me a room for the rest of my stay He absolutely went above and beyond to make sure that my stay was exceptional, and that every detail was taken care of The room was very spacious and immaculately clean I would highly recommend Hotel Indigo and will be using them again for future stays

Eric Kelley

If you are looking for a very clean hotel with excellent staff, look no further! I was in Houston for business and was scheduled to stay at another “boutique” hotel However, once I arrived at that hotel, it was filthy I came to Hotel Indigo where I was warmly and professionally greeted by Sylvester who very promptly got me a room for the rest of my stay

He absolutely went above and beyond to make sure that my stay was exceptional, and that every detail was taken care of The room was very spacious and immaculately clean I would highly recommend Hotel Indigo and will be using them again for future stays

12. Omni Houston Hotel (4-star hotel)

  • Address: 4 Riverway, Houston, TX 77056
  • Phone: (713) 871-8181
  • Ratings: 4.3 (1516 reviews) Very good
  • Website : Omni Houston Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Luxe property on landscaped grounds with 2 outdoor pools, an upscale spa & high-end dining.

About this hotel

Set in the chic Uptown area, this luxe hotel amid landscaped grounds is 2 miles from The Galleria shopping complex and 24 miles from George Bush Intercontinental Airport.Plush rooms with marble bathrooms, and city or pool views provide smart TVs, minibars and coffeemakers. Suites add separate sitting areas with pull-out sofas, and some have games consoles. An upgraded suite has a balcony and a fireplace. Wi-Fi is available (fee).An area shuttle is included. There’s a chic restaurant, a whiskey lounge and a weekend nightclub, as well as 2 outdoor pools, a spa, an exercise room and a business center.

Things You Need to Know

  • 3 min drive to the Memorial Park, Houston
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests liked the friendly service
  • Guests praised the chic restaurant
  • Guests mentioned “Ballroom” 10 times
  • Guests praised the breakfast
  • The hotel has a nightclub

Feedback From Real Customers

Tyson Parsons

Hubert of the Mokara spa alone made this review 5/5 stars The massages were exceptional We’ve had massages all over the world and these were top tier! The staff was kind, thorough, and paid very close attention to detail

They helped me and my wife have an exceptional time celebrating our anniversary The moment they found out the brought us a special dessert and made us feel at homeThe hotel food is extremely delicious Well worth what we paid The quality 100% meets the price Room service was incredible as well Ice cream hadn’t even thawed when it was served! Would recommend to friends and especially family!The hotel rooms were clean, comfortable, and fresh The room was missing a small refrigerator, but one is available for rent This would be my only concern Thank you Omni for an incredible weekend get away!

Amy Le

Beautiful hotel, location was perfect for all the places we went to All the staff members were fantastic, super friendly and very accommodating Our view from our room was a plus, for sure

My most favorite part and the main reason for the 5 star review are the valet staffs Every single one of them are so sweet!! Really made me and my friends feel so very special! Very helpful, prompt, and professional Thoroughly enjoyed our stay there and hope to come back soon! ❤️

Nathalie Lu

Our family loved our 3-night stay here The hotel is beautiful, fresh, and relaxing Most noteworthy is the staff

Every single person we spoke with had the best attitude And this warm and kind service permeates the atmosphere And the location is in a quiet, green corner of a busy galleria district It’s easy to find many gluten-free food options nearby We are looking forward to our next stay here

13. Sonesta Simply Suites Houston Galleria Medical Center (2-star hotel)

About this hotel

Off I-610, this unassuming all-suite hotel is 4 miles from Houston Arboretum & Nature Center, and 6 miles from both the Houston Museum of Natural Science and Houston Zoo.Featuring carpeted floors and dark accent walls, the unfussy suites offer free Wi-Fi, flat-screen TVs and DVD players, plus separate sitting areas and kitchens with microwaves.Parking is complimentary. Other amenities include BBQs, a convenience shop and a library, plus guest laundry facilities, a business center and a 24-hour gym. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms and the kitchenettes
  • 7 min drive to Waterwall
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests mentioned laundry service 11 times
  • Guests mentioned refrigerators 12 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Majo Alo

Love Love Love It here The front staff are friendly, courteous, and very helpful I love it so much that I extended my stay!This place is a gem nestled right under the hustle and bustle

Very clean, Quiet, Pet-friendly It has a full kitchen, you can receive mail, and order from your fave restaurantsI am a travel Nurse and this place checked off on my list of amenitiesLovely suites with comfortable chairs and luxury upgrades24-hour laundry and gym plus free coffee on my way to work in the am😊

Tess Ray

All of the staff, except for one, are very professional ,and extremely accommodating That “one staff, person”, a/k/a as “The Front Desk Manager”, often displayed total unprofessionalism with not only the guests but hotel employees as well If I had a Nickle for every time I heard complaints about her I’d be a billionaire

If I had a penny for every time I was dissatisfied with her, I’d be a millionaire Being the professional thatThe fridge in my room that leaked inside, continuously and although I reported it, it was never repaired nor replaced The room a/c was dirty, and blew out dust and debris, and didn’t keep the room consistently cool I kept reporting how extremely hot it was in my room, and the last report, I was told to BUY a fan I often saw roaches, and crickets not only in the common areas, but had some in my room! I reported that as well and was told that the exterminator would be out in a few days I ended up purchasing “No Pest Strips”and hung them in my room The gnat and flea infestation is totally unbelievable! If the health department conducted an inspection, there would be numerous infractions and citationsI finally checked out late one night due to the afore mentioned reasons coupled with the front desk manager’s total display of unprofessionalism and rudeness to me That was the final straw! Wasn’t worth trying to continue to tough it out! I do however want to acknowledge the employees below:To: Denise Richards, thank you so much for your kindness and assistance before and during my stay there I pray that God will continue to watch over and bless youTo: Shon, Courtney, Tessa, Gary, Keke, Evadine, and Harmony, I can never repay your for the genuine respect, kindness, and assistance that all of you gave me, so I pray for God to continue to watch over and bless each of you I want to emphasize customer service and genuine respect, because you gave that genuinely, not only me but to all who entered that hotelThe 8 of you demonstrated consistently what the The Hospitality Industry is all about! Don’t loose that, and in Jesus Name, you will go farSincerely,'”The Director of Regulatory and Tax Reporting”

Michelle Sangster

Completed booking on bookingcom, upon getting to hotel after waiting for 20 minutes in the 24 hour lobby after calling for someone since no one was at the desk I was told it was cancelled at 11 pm and I have no notice of this Worker literally came from hotel room across the lobby, I suppose sleeping

Bookingcom gave me a confirmation number I will not be using this hotel again even though I”ve used in the past! Poor management!! Would rate a zero if I could If they decide to charge my debit card I will be filing a formal complaint with the company, but supposedly since I “shouldn’t” be charged

14. Royal Sonesta Houston Galleria (4-star hotel)

About this hotel

Off I-610 in Uptown Houston, this sophisticated conference hotel is a 15-minute walk from the shopping at The Galleria and 7 miles from the Museum District.Sleek, contemporary rooms come with complimentary Wi-Fi and flat-screen TVs, plus coffeemakers and minifridges. All suites have living areas, while some add whirlpool tubs and/or Keurig coffeemakers. Club level rooms offer access to a lounge with free weekday breakfast and evening appetizers.Amenities include a chic restaurant with a chef’s table, a cocktail lounge and a coffee bar, plus an outdoor pool, a 24/7 gym, and a free local shuttle. There’s also a business center and 50,000 sq ft of meeting/event space.

Things You Need to Know

  • Guests praised the beds
  • Some guests complained about the showers
  • 10 min walk to The Galleria
  • Guests praised the friendly, professional service
  • Guests mentioned concierges 14 times
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

NRGApua

I came with my 13 y/o daughter and our stay was great The room was clean and so nice The view was amazing

The staff were so sweet Parking is safe The next time I come to Houston I won’t even think twice about staying somewhere different Thank you so much for making our birthday special, it meant everything to us The location is also very convenient to restaurants, Starbucks, and the mall

Gabby Billups

I stayed here for my birthday vacation, and I’m SO glad I did First off, the staff was top tier, especially at breakfast One of the hosts in the restaurant there greeted everyone in their language

The waitresses were so nice at the ARA Breakfast Lounge and everything was so delicious My room was very clean on arrival and had a great view of the skyline Location was perfect for me and my boyfriend Everything was within a 10 minute Uber ride, and it was near the highway so going back to the airport was no trouble, even though that drive was longer I really could go on, but I’ll just say this I will be staying here again and have made it my business to have a yearly trip to H-Town This was my first time in Texas, and they made it a great stay

Lorraine Cunningham

This place was beautiful for holding a conference The food was pretty goodThe amenities were a different story

We paidfor the top corner room with the concierge lounge but guess what? We were there for the weekend but the lounge wasn’t open on the weekend In the room as well as the public bathrooms, the toilet seats were so low to the ground it’s like they were put there for children Watch out for those bathrooms too The far wall in the shower looked like it wasn’t cleaned in months

15. Hotel ZaZa Museum District (4-star hotel)

  • Address: 5701 Main St, Houston, TX 77005
  • Phone: (713) 526-1991
  • Ratings: 4.5 (2397 reviews) Excellent
  • Website : Hotel ZaZa Museum District
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished rooms & themed suites in a refined hotel featuring an upscale restaurant & a poolside bar.

About this hotel

This high-end hotel is a 2-minute walk from Hermann Park and 3 minutes on foot from Museum District light rail station.Refined rooms with chandeliers and plush sofas feature free WiFi, iPod players, flat-screens and desks. Themed suites are available, including a French-inspired apartment and a SoHo-style loft; some offer kitchens.A pantry with free coffee and tea is on each floor. Other amenities include an outdoor pool, an upscale spa and an exercise room. There’s also a sophisticated restaurant/lounge, a poolside bar and a grand ballroom.

Things You Need to Know

  • Walking distance to the Museum of Fine Arts, Houston and Hermann Park
  • Guests liked the rooms but some thought they were unclean
  • Guests liked the professional service
  • Guests praised the sophisticated restaurant
  • Guests mentioned concierges 18 times
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Connie Campbell

This hotel is absolutely amazing!!! The staff is so beyond exceptional

our suite was absolutely fantastic! It was so clean and the views from all the rooms were spectacular! Sarah at the front desk was so friendly and helpfulshe always had a smile and willing to help The valet and car service are amazing!!! They had our car ready before we even got out the front door, which they opened for us without fail! They even charged our car without being asked to do so!!!! The food at the Monarch Restaurant there is so delicious!!! Service was so fast and impeccablebrought up to the room with care and even set up for us on the table!! Jose and Juanita were always so friendly and always asked if we needed anything else once the food was delivered!! When I’m in Houston this WILL be the only place I stay!! If you are looking for a hotel that you is absolutely amazing, with stellar customer service, beautiful and clean rooms look no further! I would recommend this location 1000% without hesitation!!!Thank you Hotel ZaZa for making our stay so amazing!!

C Fam

I have been visiting this hotel in this location off and on for about 40 years

Formerly called The Warwick, it has been updated in a more modern fashion, transformed from conservative to a bit edgy in the decor The ZaZa is upscale yet warm and friendly Fairly nice rooms, wonderful restaurant and brunch, and nice bar It prides itself in it’s Excellent location and view of the museum district Will return again!

Daniel Harrison

Pros: Awesome location (lots of parks, museums, and other things to do within walking distance), room was beautiful and spacious, overall hotel decor was excellent – though eclectic – restaurant was really good, pool & pool area was nice Hotel was overall very clean and housekeeping did a great jobCons: Room price was very expensive

Spa & minibar prices were absurd Front desk/concierge service was fine but not amazing

16. Staybridge Suites Houston – Galleria Area, an IHG Hotel (2-star hotel)

About this hotel

Set a 9-minute walk from upscale stores at The Galleria mall, this relaxed all-suite hotel is a mile from Interstate 610, 4 miles from Memorial Park Golf Course and 7 miles from the NRG Stadium Complex.Informal, understated suites feature Wi-Fi, flat-screen TVs, and kitchenettes with dishwashers, plus sitting areas and pull-out sofas. The 1-bedroom suites provide separate living rooms.Regular evening socials are complimentary. There’s also a bar, a heated outdoor pool and a 24-hour gym, plus a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have refrigerators
  • 10 min walk to The Galleria
  • Guests praised the service
  • Guests praised the restaurant
  • The fitness center has weight machines
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jenny Liu

This hotel was just ok The rooms were clean and the bed was comfy The breakfast was good

The only downside to staying here is it cost about $23 dollars a night to park in the garage and there is no where else to park for free And one side of the hotel faces the freeway and is really noisy, and on the other side of the hotel the sun wakes you up early because it is super bright and the curtains are so thin it does not stop any sunlight from coming in Also the staff could be more friendly

NorCalGal Sacramento CA

Three stars is being generous This is a pretty property, very clean, etc (Thus the stars) But if you, like us, end up on the freeway side of the hotel, the immense amount of noise is unbelievable (even at the top floor)

Why would they not construct this property with better sound proofing? I suggest a white noise sleep machinesomething be added to all rooms Worst night’s rest during our stays in TX

Marj J

Honestly one of the best hotel I have stayed in … I am really speechless The staff are well trained They really cater to their customers

Very attentive to details Super clean The happy hour / the breakfast/ the dog park / the friend staff makes my long stay here super agréable It is my first time staying in StayBridge I usually go to Marriott but honestly Marriott extended stay have nothing on StayBridge StayBridge is modern and simply it surpassed my expectations A special thank you to Eric one of the manager there Thank you to all of you You deserve 10 stars

17. Drury Inn & Suites Houston Near the Galleria (3-star hotel)

About this hotel

This casual hotel off I-610 is 2 miles from The Galleria shopping center and 8 miles from the Houston Zoo.Featuring free Wi-Fi and flat-screen TVs, the relaxed rooms have microwaves, minifridges and coffeemakers. Upgraded rooms include pull-out sofas, and suites add separate living rooms.Complimentary perks include hot breakfast, and evening socials with food and drinks, as well as parking, and popcorn and soda in the lobby. There’s also an indoor/outdoor pool, a hot tub and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 3 min drive to the Memorial Park, Houston
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly, professional service
  • Guests mentioned “waffles” 12 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar and the bar drinks

Feedback From Real Customers

Jessica Querin

We loved our stay so much here we extended it! The breakfast is excellent, the staff is all wonderful, the kickback hour made it exceptional! It was great for my husband and I to get the three free drinks each night and the kids to have as much to eat as they wanted We also loved the indoor/outdoor pool with jacuzzi They also have a small little snack/sundry shop which is a little pricey, but great for when you need something which we used twice

The hotel is also super close to all the museums and zoo, so was a perfect place if you’re using the city pass- nothing was too far away Overall, we’re so grateful to have stumbled up this wonderful hotel and know that when we come back to Houston, this is the place to stay!

Julie S

The GM Mark was so helpful – we were in town for a few days for a family funeral and he made some special requests happen upon arrival The check in so easy The staff were all very helpful and friendly! Maria 2nd floor housekeeping fantastic! I will say this hotel could use renovations such as new paint/ carpet and some updating of some pieces of furniture

The pool is unique partially indoors and outdoors Nice work out facility Excellent location and hot breakfast – if this hotel was updated it would have received 5 stars – the staff carried it to 4 – thank you for your Texas hospitality!

Melynda Marton

This was a great place to stay When we checked in we were each given a ticket for 3 happy hour drinks And there is hot food: pulled pork sliders, salad, soup, nachos, hot dogs, mixed vegetables

The morning breakfast was normal breakfast food, it was fresh and good Room was very clean Towel and linen fresh and soft Staff was very nice

18. Staybridge Suites Houston – Medical Center, an IHG Hotel (3-star hotel)

About this hotel

Set in a leafy residential area along US-90 Alt., this modern all-suite hotel is a 15-minute walk from the NRG Astrodome, 2 miles from the Texas Medical Center and 12 miles from William P. Hobby Airport.Low-key studios feature free Wi-Fi and flat-screen TVs, as well as kitchens and dining tables; some include pull-out sofas. Traditional 1- and 2-bedroom suites add living rooms.Parking and breakfast are complimentary. There’s an outdoor pool and a gym, as well as picnic tables and BBQs. Other amenities include a snack shop, and a guest lounge with a fireplace.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 9 min drive to Hermann Park

Feedback From Real Customers

Show Harris

Simply superb! Stayed five nights Every time we entered the lobby the staff acknowledged my family with a warm welcome Clean, homey, and had everything we needed after a long stay in the hospital

Thank you for the loving welcome and piece of mind during my family’s stay Facility well maintained The website pics are accurate Conveniently located next to various restaurants, stores, and gas stations Parking lot is well lit and cameras are in view

Stacy Miller

The staff was incredible every one of them was very welcoming and very friendly! Now for the rooms, they need a major upgrade we had tiny ants which I was like whatever it happens no biggie but everything was very jank! Nothing to do with the employees I know that but the owner/management needs to step it up and redo their rooms Just some food for thought! The grounds were nice just need a lot of updates in the rooms for the price you pay Hopefully, they can give them some love and care and put a little love into them and not have such cheap junk! Spend a little of that money and put it into your rooms

Again we appreciate all the friendly employees that were just amazing thank you y’all 💜

Thomas Rinehart

My stay was for 5/1/2022 – 5/6/2022 (nice rooms)On our first night, our Tundra had its catalytic converter stolen while parked under a security camera, and parking lot light (Hotel staff offered no help, and mentioned that corporate took away their security guard)On our 3rd day, one of my 7 reservations was canceled without a reason

We were instructed to simply share a room (points were offered, but never sent)On the 4th day, both elevators went out on a 5 story hotel Some guests visiting the medical center for cancer services did not have the strength to reach their rooms via stairs One of our group had a great deal of difficulty due to recent knee replacementsStaff was friendly, but the front desk had a consistent attitude

19. Hyatt Place Houston/Galleria (3-star hotel)

About this hotel

This modern hotel is a 2-minute walk from the nearest bus stop, a 10-minute walk from Gerald D. Hines Waterwall Park, and 3 miles from the Houston Arboretum and Nature Center.Warm studios and suites feature free Wi-Fi, 42-inch flat-screen TVs, and separate sitting areas with pull-out sofas, plus minifridges, wet bars and coffeemakers.Amenities include hot breakfast and a free area shuttle. There’s also a coffee shop/bar, an outdoor pool and a gym. Valet parking is available (fee).

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to The Galleria and Waterwall
  • Some guests complained about the bathrooms
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is professional
  • Guests liked the restaurant
  • Guests mentioned lobbies 19 times
  • Guests mentioned “Housekeeping” 13 times

Feedback From Real Customers

Skyler Courtney

Okay quality, maybe you’ll want to keep looking though…Upon checking in, there was an issue with one of our rooms; they didn’t have the correct bed (needed 2, had conformation for 2, system had one) so we had to wait an extra 15 minutes, no worries Once we got the correct room, it was on the second floor, the noisiest floor with some kind of banging that starts at 6:50am each morning that we stayed there It does go away, but we were already woken up for the day

The comforter was stained, and I realize it happens, but you don’t want to see it if possible The curtains in the pictures are not for all rooms, as we only had blinds which did very little The room is only made up if you leave a note, and the air conditioning is on an automatic setting where it goes to 62° in the middle of the night Both of our key cards for the room got deactivated the first night (being held separately) and we had to get them redone While at the desk, we asked for a hairdryer which they provided because there wasn’t one in the room There is only a valet option for parking which for us was $30 a day plus tax and we tipped every time The staff was lovely but this wasn’t the greatest experience

David Milner

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a hotel This web site will compare countless booking websites and normally will have rooms a lot cheaper compared to others! Thank me later on! This hotel is one of my favorites in the area

I have been coming here for years If you stay for a few days you won’t be let downNice clean rooms Valet service was very convenient and the price was good considering that the stay included valet Breakfast was decent but not spectacular, but good considering it was included No problems during our stay here

Darshan Satyamurthy

Firstly, this hotel is definitely a 2-star hotel if not 1-star For a 3-star hotel which charges 4 star prices for stay it doesn’t even have basics such as a bottled water for the guests during the stay Very CHEAP I thought for it to be calling itself HYATT and not including bottled water

Secondly, The AC is so loud that I definitely thought that something went wrong in the room only to realize that the AC got turned on Took some time to get used to the AC noise Definitely a downer if you are going to stay with a small babyAlso, the room and bathroom are so very small The shower is so small even for half a person to fit in Not that I care but they don’t even give good quality shower gelOh and Beware of the extra charge of $32 per night as PARKING fees – not mentioned anywhere at the time of booking Thought it was a loot for the stayAnd definitely do not leave valuables in the car when you drop your car when you do valet parking because when I left my bag, the valet guys had opened the bags and searched To my luck there were no valuables in the bagThe breakfast has not any major items in the menu and same as any 2-star hotel Hyatt should call this and advertise as a 2-star rather than a 3-star hotelAlso I would definitely suggest to book a different hotel and not this one

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