hotel with smoking rooms in Arlington Heights, IL
1. The Westin Chicago North Shore (4-star hotel)
- Address: 601 N Milwaukee Ave, Wheeling, IL 60090
- Phone: (847) 777-6500
- Ratings: 4.4 (1662 reviews) Very good Eco-certified
- Website : The Westin Chicago North Shore
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Refined hotel offering a high-end Italian restaurant & an indoor pool, plus a 24/7 gym & a spa.
About this hotel
In the prestigious North Shore district, this polished hotel overlooking the Des Plaines River is 4 miles from the Edward L. Ryerson Conservation Area and 8 miles from Chicago Botanic Garden.Modern rooms offering river or skyline views have flat-screens, desks and WiFi (fee). Suites add separate sitting areas. Upgraded suites offer multiple balconies. Club rooms provide access to a lounge with perks such as breakfast, snacks and afternoon appetizers.There’s an upscale Italian restaurant and a bar. Other amenities include an indoor pool, a 24/7 fitness center and a spa, as well as a business center and 40,000 sq ft of event space.
Things You Need to Know
- 6 min drive to Par-King Skill Golf
- One of the few hotels in the area with 24-hr room service
- Some guests complained about the kitchenettes
- Guests liked the service
- Guests mentioned “banquets” 15 times
- Guests mentioned “brunch” 12 times
Feedback From Real Customers
Ava Berlin
I am updating this review as the management did such a wonderful job, and really made this a terrific stay Thank you so much for ensuring this was a wonderful trip, while visiting my daughter nearbyThe staff has been very friendly and accommodating
The room is clean and the service is more than expected The room is ample and everything is very clean and comfortable Our view is beautifulAlso the restaurant downstairs is really tasty and not too pricey The service there is lovelyThere is a Starbucks here which does make things convenient, and parking is easy with more than enough room for customers and any visiting guests
Odin Valh’alla
Loved it We came to Navy graduation, and this hotel is just close enough, without being stuck in the city Awesome staff, quick check in, great rooms with very good matresses
Everything super clean! We did come during some type of competition for cheerleading, so hotel was super busy at the lobby, but the staff still made time and helped us Super awesome crew!
marina bograd
The staff was great and space was plentifulAnd that’s itCleanliness was an issue The hotel appears worn out and neglected
Wall paper is peeling off the walls Glass doors and window appear like they haven’t been washed on weeks and floors were sticky (including the rug in the room)The space has potential to become an amazing venue Hope someone notices
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2. Holiday Inn Express Chicago NW – Arlington Heights, an IHG Hotel (3-star hotel)
- Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005
- Phone: (847) 956-1400
- Ratings: 4.2 (433 reviews) Very good
- Website : Holiday Inn Express Chicago NW – Arlington Heights, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Low-key airport hotel with a gym, plus free perks such as breakfast, WI-Fi & an airport shuttle.
About this hotel
Less than a mile from I-90, this relaxed airport hotel is 3 miles from Woodfield Mall, 4 miles from Arlington International Racecourse and 9 miles from Chicago O’Hare International Airport.The warm, straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, coffeemakers and desks. Suites add kitchenettes, and living rooms with sofabeds. Kids age 19 and under stay at no cost with an adult.Freebies include a hot breakfast buffet served in a casual dining area, plus an airport shuttle and outdoor parking. There’s also a 24/7 gym and a lobby with a fireplace. Coin-operated laundry facilities are available.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 4 min drive to the Ned Brown Forest Preserve
- 18 min drive to Chicago O’Hare
- Guests liked the friendly service
- Guests liked “a pillow”, mentioned 10 times in reviews
Feedback From Real Customers
Donna Buddy
The breakfast buffet was mediocre Always pork sausage, could have had some Turkey sausage Not a wide selection
The only bright side of the buffet was our server Patricia who kept things clean was warm and friendly When we walked in to register there were no luggage carts and when one of the hotel staff found one and brought it to me he just walked away! I was by myself and had to load the heavy bags onto the cart because my husband was trying to find a parking place The door to our room wouldn’t close because the door was sprung We were in room 302
Capacon
Impeccably clean and well maintained Comfortable and modern furnishings One of the best breakfasts available
Staff is friendly and professional Free parking conveniently located offI – 90 near O’hare with shuttle available Reasonable rates are better than other area hotels
Shukria Jaan
If I could give the hotel less than 1 star I would The rooms were clean, breakfast was okay but this hotel ruined our entire trip My mom forgot her bag on the chair on our last morning, no one touched it from the looks of it and we were back downstairs within 10mins, the cleaner took it straight to the manager, everything in the purse was intact expect my moms wallet and $800
Now who would you blame in a situation like that? There was barely anyone around Conveniently they have no security cameras installed and the manager was of no help We returned home sad and heartbroken Worst service and place to stay at, not to mention its in the middle of nowhere away from everything
3. Wingate by Wyndham Arlington Heights (3-star hotel)
- Address: 2112 S Arlington Heights Rd, Arlington Heights, IL 60005
- Phone: (847) 434-0300
- Ratings: 4.1 (476 reviews) Very good
- Website : Wingate by Wyndham Arlington Heights
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Down-to-earth lodging offering a fitness room, plus free Wi-Fi, an airport shuttle & hot breakfast.
About this hotel
This relaxed roadside hotel just off I-90 is 6.1 miles from Arlington Park and 8.8 miles from O’Hare International Airport.The unassuming rooms have free Wi-Fi, flat-screen TVs, and desks with ergonomic chairs, plus minifridges and microwaves. Suites add separate living areas. Kids 17 and under stay free with an adult.Free amenities include hot breakfast, parking and an airport shuttle. There’s also a fitness room, a business center and meeting space.
Things You Need to Know
- Guests praised the unassuming rooms and the beds
- 3 min drive to the Ned Brown Forest Preserve
- 16 min drive to Chicago O’Hare
- Guests praised the friendly service
- Guests praised the restaurant
- Guests praised the fitness center
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Candi Williams
This is one of the worst hotel experiences that I have ever had The staff was pretty friendly upon check-in, but it went downhill from there We needed a place to sleep for my son’s wedding
Nothing extravagant because we were so busy Every time we returned to our room it smelled like smoke, very distinct smell that resembled drug use The response from the front desk was, “That’s weird” On the second night, our car was broken into Nothing was stolen, but that was the final straw We decided not to stay the last night of our reservation Since we prepaid, they refused to refund the final night’s stay I would not recommend at all There are much better places to stay that are very helpful, friendly, and sympathetic
Priyal Mangla
10/10 *claps*The lady at the front desk, provided the best customer serviceWe were a family of 4, and we reached the hotel well before the checkin timings as out flight landed at 7The lady guided us to lodge the luggage and wait for sometime
And to our surprise, as soon as the room was ready, she checked us in! We also received a room upgradeThis woman was an angel in disguise I can’t recall her name, but I remember she wore specs had black hair and was youngTheir breakfast menu included everything essential Omelettes, waffles, and breads were super good and deliciousThe place is at a very optimum location- bus service is nearby There is a supermarket and Dunkin at walking distance too
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4. Best Western O’Hare North/Elk Grove Hotel (2-star hotel)
- Address: 100 Busse Rd, Elk Grove Village, IL 60007
- Phone: (847) 593-8600
- Ratings: 4.0 (911 reviews) Very good
- Website : Best Western O’Hare North/Elk Grove Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Casual airport hotel offering a 24-hour gym, plus freebies including hot breakfast & a shuttle.
About this hotel
Set 7 miles from Chicago O’Hare International Airport, this informal airport hotel is 4 miles from LEGOLAND Discovery Center Chicago, an indoor theme park.Straightforward rooms come with free Wi-Fi, flat-screen TVs and minifridges, as well as and tea and coffeemakers. All offer beds that have pillow-top mattresses.Hot breakfast and an airport shuttle are complimentary. An exercise room, a business center and a coin-operated laundry are all open 24 hours.
Things You Need to Know
- The rooms have refrigerators
- 5 min drive to the Ned Brown Forest Preserve
- Some guests complained about the air conditioning
- 17 min drive to Chicago O’Hare
- Guests praised the friendly service
- Guests praised the restaurant
- Guests praised the breakfast
Feedback From Real Customers
Jay Schmidt
We were flying out of O’Hare, so we picked this hotel because they offered sleep and park ($10) a day parking The hotel was good the staff was friendly & helpful The only problem we had was that the first shuttle that left for O’Hare was 7:00am problem if you had a 7:30 flight like we did
The staff was helpful in setting up for taxi service, but the taxi Co could not fill the order for a 4:30am pick up we started getting texts at 3:45am to this affect, I don’t blame the staff they have no control over this I will admit I did not check what time the shuttles started for the airport my fault The last time we did this the hotel we stayed at it ran a shuttle 24 hrs to the airport Had to drive not a big deal 10 min to lot G at the airport I gave 3 stars because of the shuttle service
Angela Carter
CAR WAS VIOLATED!!! Parked 2/11 and returned Sunday 2/20 Started the car and it sounded like a Harley motorcycle!! Engine light also on — able to drive 17 mph and to the closest dealership Found out the catalytic converter was STOLEN! I parked in front of the hotel and under a light
Hotel not stepping up, state’s signed a waiver so not responsible But in order to stay and park you had to sign! Room clean, bed comfy Bathroom not so nice, nice to see but toilet and shower needs work
Nia Pu’e
The driver Ed for the shuttle was so professional, extremely welcoming, and kept us laughing It was just all smiles the whole ride! Not just that, I also noticed him taking care of the shuttle bus Cleaning it on his spare time
All around great employee you guys have there Will definitely stay again at this hotel when I’m back in Illinois
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5. Extended Stay America – Chicago – Rolling Meadows (2-star hotel)
- Address: 2400 Golf Rd, Rolling Meadows, IL 60008
- Phone: (847) 357-1000
- Ratings: 4.1 (270 reviews) Very good
- Website : Extended Stay America – Chicago – Rolling Meadows
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Simple studios with kitchens in a relaxed extended-stay hotel offering free breakfast.
About this hotel
Set beside Salt Creek and across the road from Busse Forest Nature Preserve, this laid-back extended-stay hotel off I-90 lies a mile from Woodfield Mall and 25 miles from downtown Chicago.The straightforward studios include complimentary Wi-Fi, flat-screen TVs and kitchens, plus sitting areas. Kids stay for no extra cost with an adult.Continental breakfast is complimentary. There’s also a coin-operated laundry. Pets are welcome for a fee.
Things You Need to Know
- Guests praised the kitchenettes
- 14 min walk to the Ned Brown Forest Preserve
- Guests praised the service
Feedback From Real Customers
Vicki R
Decent The only thing I didn’t like was that this location didn’t have an oven This was the first time I stayed in one that didn’t
Card reader at the back door never worked so I always had to walk around the building to get in I would have parked closer to the front door, but there wasn’t any room by the time I got off work I complained no less than 3 times and finally just asked my company to book me in a different hotel Breakfast is a joke If you have diet restrictions, don’t even bother
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6. Courtyard by Marriott Chicago Glenview/Northbrook (3-star hotel)
- Address: 1801 N Milwaukee Ave, Glenview, IL 60025
- Phone: (847) 803-2500
- Ratings: 4.3 (515 reviews) Very good
- Website : Courtyard by Marriott Chicago Glenview/Northbrook
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern 3-story hotel offering an indoor pool, plus a business center & free WiFi.
About this hotel
This modern hotel is 2.6 miles from the Kohl Children’s Museum and 9.1 miles from the Chicago Botanic Garden.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas, minifridges and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks and coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.
Things You Need to Know
- Guests praised the clean rooms and liked the beds
- 4 min drive to River Trail Nature Center
- Guests praised the friendly service, which has a concierge
- Guests liked the balconies, mentioned 11 times in reviews
- Guests mentioned “Bistro” 13 times
- Guests praised the indoor pool
Feedback From Real Customers
Taylor Gillen
Lovely staff and great service in a spacious, contemporary hotel for a good price The lobby has a place for both meals and cocktails, and the courtyard is great for enjoying the outdoors when the weather permits The rooms are cozy and have a good layout
Whenever an inconvenience would be made, the staff would go above and beyond to make you feel cared for and well served Absolutely recommend
shaleena kolnick
Room was full of spider /bugs My daughter was bit all over We had to move to a whole new hotel
When I brought my daughter to the front desk of the hotel to show the workers that my daughter was covered in bites and tell them that we needed to leave the manager found it appropriate to tell me about his own ration show me pictures of his body covered in a rash and try and compare that to what my daughter had and say that my six-year-old had a stress rash We packed up and left the hotel to stay at a nearby Marriott that’s much cleaner We where not refunded for our whole stay and had to pay 300$ for the 3 nights we slept with bugs
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7. DoubleTree by Hilton Hotel Chicago – Schaumburg (3-star hotel)
- Address: 800 National Pkwy, Schaumburg, IL 60173
- Phone: (847) 605-9222
- Ratings: 4.0 (864 reviews) Very good Eco-certified
- Website : DoubleTree by Hilton Hotel Chicago – Schaumburg
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel in a North Chicago business district with an indoor pool & all-day dining.
About this hotel
This modern hotel in a North Chicago business district is 4 minutes’ drive from Interstate 290 and 1.6 miles from LEGOLAND® Discovery Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Suites add separate living areas with sleeper sofas.A casual all-day cafe serves American cuisine, plus there’s an evening bar. There’s also a 24/7 fitness center and indoor pool. Additional amenities include 4,600 sq ft of meeting rooms and a business center, plus a free local shuttle.
Things You Need to Know
- The rooms have TVs
- Some guests complained about the bathrooms
- 5 min drive to the Ned Brown Forest Preserve
- Guests mentioned the service is unfriendly
- Guests mentioned “cookies” 42 times
- Guests liked the fitness center
- One of the few hotels in the area with a casino
Feedback From Real Customers
V Vwj
Place is dated and the room isn’t perfect We didn’t have hot water in the morning Possibly due to everyone running their showers at the same time
That’s what I was told by front desk It was my first time experiencing this in a hotel Due to the hotel being packed, they can’t move us to another roomThe bathroom has stain and the ceiling paint bubbles up and peelingThey didn’t properly stock up on towels in the pool area Had to asked for it twice each timeThe down blanket leaked feather all over We woke up with little white feather all over our clothes and the carpetBut I’ll give props to the staffs for customer service though At least they really try and did what they can to keep everyone happy and comfortable
Sean Conley
This place is in a really good location not far from the highway, and with a grocery store and a mall right around the corner So the area has a lot to offer I wouldn’t say there were any surprises in terms of the room itself
It was nicely appointed and comfortable The breakfast however was spectacular and well worth the money (it wasn’t free) and I only interacted with two staff members, but they were both very nice and extremely helpful despite how busy they were
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8. Days Inn & Suites by Wyndham Arlington Heights (2-star hotel)
- Address: 1415 W Dundee Rd, Arlington Heights, IL 60004
- Phone: (847) 253-8777
- Ratings: 4.0 (442 reviews) Very good
- Website : Days Inn & Suites by Wyndham Arlington Heights
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward lodging with an outdoor pool, plus free continental breakfast & WiFi.
About this hotel
A 10-minute drive from Arlington International Racecourse, this standard hotel is also a 4.8-mile drive from Deer Park Town Center.Coffeemakers are offered in each straightforward room, as well as pillow-top mattresses, free WiFi and flat-screen TVs with HD channels. Upgraded rooms add minifridges and microwaves, and suites also add separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.There’s a fitness center and an outdoor pool in addition to the free continental breakfast. Amenities also include complimentary parking and 2 meeting rooms.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 8 min drive to Deer Grove East Forest Preserve
- Guests liked the friendly service
- One of the few hotels in the area with a restaurant
Feedback From Real Customers
Gregory Levi
Thumbs up to “General Manager” Rakesh Patel He made sure I had the best service I could ever ask for staying at that hotel He helped make my stay very good while I was there
Plus everything was clean when I checked into my room Patel recommended places to eat, transportation to take, and helped me when I decided to extend my stay His knowledge of the area is impressive An besides my room being clean I had a microwave & mini refrigerator for my use The only problem I had there was the plumbing When I was just taking a whiz it was all good, however when I had to drop more than that the toilet was responding very slow after that You definitely have to wait for the water to settle before you can use it again An it took time, there maintenance needs to increase the water pressure Other than that I liked my stay there
aginggenxer
If you need a room in the area, it is the best option overall for location + priceIt is clean, staff polite and courteous, comfortable and the #1 suggestion I give guests who visit, but require their own spaceIt is not hit or miss They are consistent
Happy Camper
I am not going back to this place I have been here 3 times They don’t change their beddings , they just make beds
First night, I slept on top of the covers, they had yellow stains on the between the sheets On my second visit, the room seemed clean On the third visit, the duvet cover had blood stains or something like itBed sheets were wrinkled indicating they were slept in and there was napkin behind the nightstand Hire a house Keeping manager with 20/20 vision to walk through the rooms Extremely disgusting!
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9. DoubleTree by Hilton Hotel Chicago – Arlington Heights (3-star hotel)
- Address: 75 W Algonquin Rd, Arlington Heights, IL 60005
- Phone: (847) 364-7600
- Ratings: 4.0 (940 reviews) Very good Eco-certified
- Website : DoubleTree by Hilton Hotel Chicago – Arlington Heights
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary suburban hotel with indoor pool, rustic restaurant & free airport shuttle.
About this hotel
This modern suburban hotel is a 14-minute drive from O’Hare Airport and a 1-minute drive from Interstate 90. It’s 9 minutes’ drive from Arlington International Racecourse.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs, coffeemakers and free WiFi. Suites—some with whirlpool tubs and wet bars—add balconies and living areas.A rustic-chic restaurant serves contemporary American cuisine, plus there’s a lounge bar. There’s also an indoor pool and a fitness center. Additional amenities include 10 meeting rooms and a business center, plus free O’Hare airport shuttle and parking.
Things You Need to Know
- Guests mentioned the rooms are clean
- 4 min drive to the Ned Brown Forest Preserve
- Some guests complained about the kitchenettes but others praised the beds
- One of the few hotels in the area with room service
- Guests praised the service, which has a concierge
- Guests mentioned “cookies” 33 times
- Guests mentioned microwaves 23 times
Feedback From Real Customers
Jeff Storms
Pool is cold and room isn’t heated, kids were really disappointed No hot tub either Rooms were fine but there is no mini fridge or microwave
Fire alarm went off twice at 6am, that was nice Same car twice in a row had it’s alarm going off at 7am for 15 min Only thing that actually nice was the house keepers bundled up my son’s blanket and stuffed animals in a cute manner and displayed them It was sweet So kudos to them – Edit to the review to reply to their reply It wasn’t just the noise that was the problem The hotel also decided to have the carpets shampooed at 8amyou do realize that people stay there from international flights right? There was a ton of Japanese folks there, business and flight attendants
Michelle Poston
There is no microwave in the rooms, only a fridge There’s only one microwave available for the entire hotel on the first floor in a communal area near the gym Groups of people were always gathered there, which is not the smartest thing during a world wide pandemic
I mean, it was elbow to elbow at timesSo, this hotel is not really family friendly, since you have to have a Microwave when traveling with kids If you do not need the ability to feed kids by warming foods, this is a great hotel in a great location Pet frendly, very clean, extremely comfy beds, and a great price
Zayra Sanchez
Jalessa at the front desk was amazing I’m hoping I got her name correct she worked Saturday morning Her personality was amazing as a General Manager traveling I always pay attention to the front desk and I would hire her at my property in a heart beat She was professional, customized my check-in, and remembered us throughout our whole stay
The rooms were extremely clean housekeeping did a great job
10. Sonesta Select Arlington Heights North (3-star hotel)
- Address: 3700 N Wilke Rd, Arlington Heights, IL 60004
- Phone: (847) 394-9999
- Ratings: 4.2 (581 reviews) Very good
- Website : Sonesta Select Arlington Heights North
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern 4-story hotel offering an indoor pool, plus a business center & free WiFi.
About this hotel
This modern hotel is 3.9 miles from the historic village of Long Grove and 6.2 miles from Arlington International Racecourse.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free parking.
Things You Need to Know
- Guests praised the beds
- 9 min drive to Deer Grove East Forest Preserve
- Guests praised the service
- Guests liked the American restaurant
- Guests mentioned lobbies 14 times
- Guests liked the breakfast
- The fitness center has treadmills and elliptical machines
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Dasi Green
Jay was incredibly kind and courteous during our stay! We paid in cash and it was very convenient to check in an stay for one nightThe rooms were beautiful, quite quaint, and very clean! It had a micro fridge but everything a hotel needs We thoroughly enjoyed our stay and will be back again soon
Rob Watkins
Stayed here a few days while visiting the area on business First, let me commend the front desk staff Everyone I spoke to on the phone was so helpful
Then when I arrived, they were very attentive Second, my room was ready, very clean and comfortable Third, the rate was reasonable Fourth, great location in relation to O’Hare airport Hope to stay here the next time I’m in the area
Nicole Perkins
This was one of the worst experience ever I can’t believe how they lied this is not a 4 nothing hotel It’s ants all over the rooms they are not cleaning the rooms like they are supposed to
No microwave in the room The bathroom was still dirty Someone used it didn’t flush the toilet My key didn’t work to my room we tried 3 times before she gave me another key When I told her about the ants she said well it’s ants everywhere I’m sure the purpose of saying that
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11. Chicago Marriott Suites Deerfield (3-star hotel)
- Address: 2 Parkway N, Deerfield, IL 60015
- Phone: (847) 405-9666
- Ratings: 4.2 (783 reviews) Very good
- Website : Chicago Marriott Suites Deerfield
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Refined all-suite hotel with a cocktail bar & dining, plus an outdoor pool, a gym & free parking.
About this hotel
Off the Tri-State Tollway, this polished all-suite hotel is 15 miles from O’Hare International Airport, 19 miles from Six Flags Great America theme park and 30 miles from Downtown Chicago.The stylish suites have separate living rooms with pull-out sofas, plus desks and kitchenettes, as well as flat-screen TVs, iPod docks, and Wi-Fi (fee). Upgraded suites add conference tables.Parking is free. There’s an American restaurant and a cocktail bar, as well as jogging tracks, a fitness center and a seasonal outdoor pool. Other amenities include a business center and 6 meeting rooms. Breakfast is available for a fee.
Things You Need to Know
- Guests liked the large rooms, which have refrigerators
- Guests liked the beds
- 8 min drive to Edward L. Ryerson Conservation Area
- Guests liked the service
- Guests praised the American restaurant
- Guests mentioned lobbies 15 times
- Guests liked the breakfast
- Guests praised the fitness center, which has weight machines
Feedback From Real Customers
Nathan Beraha
The pandemic cutbacks have really made this place inferior to what the Marriott standard used to be We certainly can get by without daily maid service, however there was one tiny bar of soap for two nights for two people We had to move it back-and-forth between the shower and the bathroom
There’s in room coffee to make in the morning, but only enough for one out of two morningsBoth TVs were unplugged, and it took us a few minutes to figure out that we had to plug them in to get them to workThere was a clock radio, but the buttons to reset the time to the correct time only worked for minutes, but not for the hours I guess everyone travels with a cell phone, so the clock in the hotel is now superfluousThe computers were down when we checked in, and they had to take a photo copy of my drivers license and credit card Of course, they said they would shred it once it was entered, but in this day and age, businesses are not supposed to leave that information visible to employees at any timeWe called the front desk to ask for an hour delay at checkout time, but we still had someone knocking at our door half an hour before the promised checkout time to clean the roomThere is a morning coffee bar downstairs, but on a Sunday morning when it was busy, I had to ask for the cream containers to be refilled There were no stirring sticks, but I snuck a spoon from the buffet next-doorWe did have a lovely well presented buffet breakfast for a large groupThe room was clean, and almost everything else was in working order, although the shower drained extraordinarily slowly The room was clean, and everything seemed relatively new and freshHopefully as pandemic fueled staffing shortages improve, they will be able to undo some of the cuts that they’ve been forced to make
Michael Pinto
My wife and I had a night away and stayed here, close to our homeNice and clean hotel and roomSince my in-laws booked us the room as a surprise, they booked it through hotels
com instead of Bonvoy direct They were nice enough to honor my Gold Elite status and the amenities that are associated Very nice of themNice hotel, nice staff, and an a around solid property I will definitely stay here again for a local hotel
Mike Lurie
I will give you the good, and the not so good I hesitate to call it bad, because it really wasn’t terrible, but worth notingFirst, the good
Hotel staff were AMAZING! They were so friendly and helpful From the front desk staff to the breakfast staff to the bar staff – they could not be nicer With every interaction I felt like familyThe room was very spacious and very clean Every room is a suite, so there is a separate bedroom that can be closed from the remainder of the roomThe price was amazing, I wold have expected to pay much moreNow for the not so good I was there in early July, and it was hot outside However, the A/C in the hotel was on overdrive It was so cold in the hotel lobby, bar, and eating area you almost needed a coat or sweatshirt In fact I did see several older folks bundled up because it was so darn coldSame with my room When I first opened the door, I was surprised at how cold it was I had to turn off the A/C to get the room up to a manageable temperatureAnd while the room was super clean, you could tell it is in need of updating The bathroom was great, but not very bright And the sink drained very slowly Also, the hot water faucet would leak when the cold water was turned on, making a sizeable puddle on the counter All of these are easily fixed if they were to spend some time making regular updatesI am still providing 4 stars because the good far outweighs the not-so-good Will definitely stay there again, as it is close to highways and friends and family when I travel to Chicago
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12. Four Points by Sheraton Mount Prospect OHare (3-star hotel)
- Address: 2200 Elmhurst Rd, Mt Prospect, IL 60056
- Phone: (847) 290-0909
- Ratings: 4.2 (286 reviews) Very good
- Website : Four Points by Sheraton Mount Prospect OHare
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed quarters in a modest hotel with a restaurant/bar, an outdoor pool & a free airport shuttle.
About this hotel
Set along Highway 83, this unpretentious hotel in a redbrick building is 7 miles from both Chicago O’Hare International Airport and Arlington International Racecourse.Laid-back rooms offer Wi-Fi access and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living space.Complimentary amenities include parking and an airport shuttle. Breakfast is served in a casual restaurant/bar. There’s also a heated indoor pool, a hot tub and a gym, plus meeting space and coin-operated laundry facilities.
Things You Need to Know
- Guests praised the clean rooms
- 7 min drive to the Ned Brown Forest Preserve
- Some guests complained about the bathrooms
- 14 min drive to Chicago O’Hare
- Guests praised the service
- Guests liked the beds, mentioned 21 times in reviews
- One of the few hotels in the area with a casino
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Steve Kollins
Stayed 5 nights, week of June 19, 1st time at this hotel Hotel staff, especially GM Joe, Leticia and Barb were all extremely pleasant, helpful and capable Great chef for breakfasts – made best omelets, waffles
Still limited menu but sufficient Pool and jacuzzi were good Cleanliness and well-run hotel were impressive We definitely will stay here again Easy on-off I-90 Very good restaurants nearby; recommend Wonton Gourmet, across the street
Anthony Hennig
I absolutely love staying at this hotel I have never had a bad experience out of the 4 times I’ve been here The new manager, Joe, is a top-notch caretaker
He has such a friendly demeanor and is extremely hospitable The rooms are ALWAYS clean and they feel as if you are the first person to have ever stayed in that roomeverysingletime!
Demetrius Jurineack
I stayed here last year and even though I prefer the Sheraton by the airport this was more convenientI stayed here again recently on the 23rd and the 24th of March…the hotel is clean but why do they have a bar that’s never open, or a shuttle van that’s not available? Or why was my rooms sink water hotter than the shower water 🤦🏾♂️ Lastly that high tasteless breakfast
I mean I understand inflation but 800 for some low fat/ low carb oatmeal is ridiculous!
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Four Points by Sheraton Mount Prospect OHare | |
Hotels.com | |
Expedia.com | |
Orbitz.com | |
13. Renaissance Schaumburg Convention Center Hotel (4-star hotel)
- Address: 1551 Thoreau Dr N, Schaumburg, IL 60173
- Phone: (847) 303-4100
- Ratings: 4.5 (4709 reviews) Excellent
- Website : Renaissance Schaumburg Convention Center Hotel
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Airy hotel with more than 100,000 sq ft of event space, plus a steakhouse & an indoor pool.
About this hotel
Off I-90, this casual conference hotel is 4 miles from Arlington Park and 5 miles from Highland Woods Golf Course.The relaxed rooms have flat-screen TVs, Wi-Fi (fee), minifridges and coffeemakers. Club rooms provide access to a lounge with free continental breakfast, snacks and drinks. Suites add sitting areas. Room service is available.Dining options include a stylish steakhouse, a casual cafe, a chic bar and a terrace lounge, and breakfast is offered for a surcharge. Other amenities consist of an indoor pool, a hot tub and a fitness room. There’s also a business center, plus more than 100,000 sq ft of event space, as well as free parking.
Things You Need to Know
- 7 min drive to the Ned Brown Forest Preserve
- Guests praised the clean rooms but some disliked the kitchenettes
- Guests praised the service, which has a concierge
- Guests liked the restaurant
- Guests mentioned “Lego” 20 times
- Guests liked the lobby
- Guests praised the breakfast
Feedback From Real Customers
Louise G
We did a celebrating life weekend The check-in and check-out were smooth The rooms were nice, 1 king and 1 double
The only thing that made my skin crawl was the amount of random hair throughout the room, especially the bathroom I packed my own cleaning supplies, lysol, etc (as usual) and went to work There was also an elevator with gum pasted on the wall, which was never cleaned off The decor was fabulous and the accessibility to activities in the area was a plus Oh, there’s complimentary parking
Joseph Guyer
No doubt this hotel is beautiful My young daughter said several times that she wants to have her wedding hereHowever, when compared to other hotels out there, it’s sub-par
The rooms were not very large The coffee maker in the room is situated in a spot that is not near enough to an outlet There is no microwave in the room However, there is a microwave in the ice machine room It was broken And the ice machine was brokenThe control for hot tub was broken The pool was nice and the kids had a great time swimmingBut all in all, for $400 a night I think the value is severely lacking
Jen Porta
Didn’t stay there, went for a conference for several days Very nice place Ate at the Starbucks upstairs
Didn’t get the chance to go to the Steak House upstairs yet Do want to try that next yearLove the locationOnly downside is their concession stand food and drinks were SO expensive and they were mediocre at best Got a soft pretzel for $8 that was almost as dry and hard as pretzel rods!!! It must have been under the heat lamp all day! Chicken tenders were mostly breading and they were tasteless Do not buy concession stand food Eat at the places upstairs or go out to the many nice places close by
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Renaissance Schaumburg Convention Center Hotel | |
KAYAK.com | |
Expedia.com | |
Hotels.com | |
14. Extended Stay America – Chicago – Rolling Meadows (2-star hotel)
- Address: 2400 Golf Rd, Rolling Meadows, IL 60008
- Phone: (847) 357-1000
- Ratings: 4.1 (270 reviews) Very good
- Website : Extended Stay America – Chicago – Rolling Meadows
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Simple studios with kitchens in a relaxed extended-stay hotel offering free breakfast.
About this hotel
Set beside Salt Creek and across the road from Busse Forest Nature Preserve, this laid-back extended-stay hotel off I-90 lies a mile from Woodfield Mall and 25 miles from downtown Chicago.The straightforward studios include complimentary Wi-Fi, flat-screen TVs and kitchens, plus sitting areas. Kids stay for no extra cost with an adult.Continental breakfast is complimentary. There’s also a coin-operated laundry. Pets are welcome for a fee.
Things You Need to Know
- Guests praised the kitchenettes
- 14 min walk to the Ned Brown Forest Preserve
- Guests praised the service
Feedback From Real Customers
Vicki R
Decent The only thing I didn’t like was that this location didn’t have an oven This was the first time I stayed in one that didn’t
Card reader at the back door never worked so I always had to walk around the building to get in I would have parked closer to the front door, but there wasn’t any room by the time I got off work I complained no less than 3 times and finally just asked my company to book me in a different hotel Breakfast is a joke If you have diet restrictions, don’t even bother
Featured Options
Expedia.com | |
Extended Stay America – Chicago – Rolling Meadows | |
Hotels.com | |
HotelsCombined | |
15. Fairfield Inn & Suites by Marriott Chicago Schaumburg (3-star hotel)
- Address: 700 National Pkwy, Schaumburg, IL 60173
- Phone: (847) 541-3347
- Ratings: 4.4 (644 reviews) Very good
- Website : Fairfield Inn & Suites by Marriott Chicago Schaumburg
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm quarters in a laid-back hotel offering an indoor pool, a gym & a free breakfast buffet.
About this hotel
Set in a commercial area along Illinois Route 72, this informal hotel is 11 minutes’ walk from Woodfield Lake and a mile from both Woodfield Mall and LEGOLAND Discovery Center.Warm rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add lake views. Suites also feature living areas with sofabeds.Freebies include parking, electric charging stations, and a breakfast buffet served in an airy dining room. There’s also an indoor pool, a 24-hour fitness room and a terrace, plus BBQ facilities. Event space includes a ballroom.
Things You Need to Know
- Guests praised the clean rooms
- 5 min drive to the Ned Brown Forest Preserve
- Guests liked the service
- Guests mentioned “shopping malls” 14 times
- Guests liked the breakfast
- Guests praised the fitness center
- Guests liked the indoor pool
- Guests praised the bar
Feedback From Real Customers
Harol Santos
Really nice Hotel, the rooms very clean and comfortable Nice patio on the side and with a bar included inside the lobby Break fast is a plus delicious mini Quiche
The only reason I don’t give a 5 star is that the break fast is the same for all days Some variety will be the cherry on top of the cake Definitely will come back and will recommend this hotel Price was reasonable
Ryan Eborn
This hotel is terrible Several weeks ago I booked and prepaid a room with a king bed, which had a higher rate than a double queen room I’m very tall and a queen bed does not work for me
On arrival, I find that my reservation was meaningless and they’ve placed me in a double queen room due to their overbooking I explained to the front desk agent that this wasn’t my fault and showed her my reservation She got the night manager who was incredibly rude and told me that I should cancel my reservation and go somewhere else For a manager she has terrible customer service – she should probably go work somewhere else She refused to do anything about the hotel’s error in giving my room away nor did she try to make any adjustment to the higher rate that I’d initially paid to guarantee a king bed To top it off, she flippantly told me that this Marriott is not a corporate owned hotel – as if that somehow justifies the poor experience?
Joyfully His
Very poor professionalism and managing of this property Prior to checking in, we had asked for the mobile key They said I couldn’t get it because I had to give a card on file, even though I already had one on file
They argued with me and said they couldn’t offer contactless check-in, but they advertise it and I’ve used in innumerable times before Turns out they CAN and they DID! So we were able to use our mobile key without stopping at the front desk Why say you can’t when you can?? Upon opening the door to our room, it was not serviced There was garbage on the floor, the beds were slept in, etc I was appalled as we’ve been using Marriotts for decades and never encountered a problem like this They apologized and gave us a new room on a new floorLater into our stay, I requested our room be serviced while we were gone since we were staying three nights, and they assured us it would be Got back that evening: no clean towels, no emptied garbage cans, or made beds Their pool was closed, but they had us use a neighboring workout facility’s indoor pool Appreciated, yes Convenient with kids, no Every single time we tried to charge to the room, we were met with indignation from a different employee insisting that it couldn’t be done, and yet in the end EVERY TIME, it was successful, AND we were overcharged on items! I wouldn’t recommend this location There are plenty of other options nearby
Featured Options
Fairfield Inn & Suites by Marriott Chicago Schaumburg | |
Expedia.com | |
Hotels.com | |
Booking.com | |
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