hotel with smoking rooms in Atlantic Beach, FL

1. Candlewood Suites Jacksonville – Mayport, an IHG Hotel (2-star hotel)

About this hotel

Set along a busy commercial road, this informal hotel is 1 mile from State Route 10, 2 miles from the oceanfront Kathryn Abbey Hanna Park and 5 miles from Naval Station Mayport.Straightforward rooms provide kitchenettes, flat-screen TVs and Wi-Fi, in addition to desks.Amenities include an outdoor pool, a gym and guest laundry facilities, as well as a picnic area and a BBQ grill. Pets are welcome. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • 6 min drive to Hanna Park
  • Guests praised the service, which has a concierge

Feedback From Real Customers

Amber N Paris (Classygem1993)

I really wanted to say I had a nice experience for the 53 days this hotel was my home away from home, but I cannot The biggest problem I had were the ROACHES! I was moved to a different room on a different floor & evidently, I was the intruder & not the roaches! I took pics to prove this was not a random event; the pics are date stamped Second, something in the bedding or bed consistently bit me

It wasn’t bed bugs as I’m extremely allergic to them but, it was something I couldn’t see nor find Again, I’m the intruder Last but certainly not least, the washers were non functional during several weeks of my stay The front desk staff kindly told me I could take the laundry basket provided in all guestrooms, walk across 4 lanes of traffic & down the street to the owner’s Holiday Inn & wash my laundry there By the way, this was all while being ill & quarantined No need for me to have clean, sanitary clothing or to try & protect others by not coming in contact w/them I guessThis stay was less than pleasant & I’m hoping to never endure another stay like this one ever again at any hotel

Wendy Gladden

The rooms were nice and comfortable The staff were very friendly It is an IHG hotel so the laundry was free and they have the lending cupboard

The downside to our stay was that a family of three had a reunion at the hotel and took up the entire pool and grill area every day and night We didn’t get to use the pool at all They were also loud and obnoxious

2. Hyatt Place Jacksonville / St. Johns Town Center (3-star hotel)

About this hotel

Off Interstate 295, this informal hotel across the street from a retail park is 2 miles from the University of North Florida Nature Trails and 10 miles from Jacksonville Beach.The airy, relaxed rooms come with flat-screen TVs, minifridges and coffeemakers, in addition to sofabeds and free Wi-Fi.Parking is free. Other amenities include a cafe/bar, an outdoor pool and a gym. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the Jacksonville Arboretum & Gardens
  • Guests liked the professional service
  • Guests liked the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the views
  • The fitness center has weight machines

Feedback From Real Customers

Brandon Kortokrax

Great Hyatt Hotel, especially for a Hyatt Place Well situated amongst restaurants and shopping right on water The lobby has some good lounge areas for work, meetings, etc

The staff was very friendly and accommodating The room was clean and spacious I would definitely stay here again if in the areaA negative is the breakfast is only until 9am

LA 1960

What a pleasant experience! We stayed here eight nights while my husband was having tests, seeing doctors & having surgery at The Mayo ClinicChristiaan & Olivia P made me feel so welcomed They were available when I needed help heating my husband’s meal (special diet) & when I needed assistance printing

They suggested fabulous restaurants & were very knowledgeable about the areaVeronica was just perfect at the bar & always had a beautiful smile when working breakfastHousekeeping was very accommodating to our schedule for servicing our roomThe location could not have been better with anything we needed very close byPatti was very helpful with a particular situation & so thoughtful!Thank you all for a wonderful stay! I hope we get the opportunity to stay with you again

Zoey – Follow Me On Instagram 😛 – travalaka

It was great excellent beds, slept like a baby! Breakfast was really good too with lots of variety Update: one week after writing this I discovered that I forgot my tablet in the hotel room I called and they didn’t have it immediately but a few days later I got a call the my tablet had been found and they wanted to know where to send it! 5 more stars for honest employees!

3. The Seahorse Oceanfront Inn (3-star hotel)

About this hotel

A minutes’ walk from the nearest beach, this straightforward hotel is 2 miles from Jacksonville Beach Pier and 5 miles from the surfing and lake at Hanna Park.The airy, relaxed rooms feature minifridges, microwaves and coffeemakers, as well as TVs, free WiFi, and balconies or patios with ocean views. All units offer direct access to the hotel’s courtyard, pool and lounge area. Some rooms add whirlpool tubs.Freebies include parking, a breakfast basket and complimentary coffee in the lobby. There’s an outdoor pool, direct beach access and a bar/grill offering happy hours. Minimum-stay rules may apply.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Jacksonville Beach Fishing Pier
  • Guests liked the service
  • Guests liked “lemons”, mentioned 74 times in reviews
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • Guests praised the bar
  • Guests praised the beach

Feedback From Real Customers

Elizabeth O’Neil Baker

Recently stayed here for a friend’s birthday weekend Great location! Easy access to beach Walking distance to many restaurants/bars

Lemon Bar is right on site, which was very fun We did stay here with my 2 year old—the roll away bed offer was perfect for him and the music at the bar did stop around 9 pm so he could sleep just fine, but it’s pretty loud in the rooms when going on The front desk service was excellent Beds comfy and I liked there was a microwave and small fridge available for my son’s food/milk Even though the area is extremely busy and parking looks unavailable, the guys working the lots always kept spaces available for guests so as long as we had parking pass, they would save spots Everyone was so nice

4. One Ocean Resort and Spa (4-star hotel)

About this hotel

This luxe oceanfront hotel is a 2-minute walk from dining and shopping in Beaches Town Center.Elegant rooms and suites have ocean views, plus flat-screen TVs and iPod docks. Upgraded rooms add private balconies. Butler service, Wi-Fi and personalized snacks are included in the resort fee.Amenities include a heated outdoor pool and a full-service spa (surcharge). Fitness-room access is covered by the resort fee. An upscale restaurant offers seasonal fare, and a chic lounge with plush banquettes has an outdoor veranda with fire pit. There’s 10,500 square feet of event space, including a ballroom and covered oceanfront venue.

Things You Need to Know

  • 10 min drive to the Beaches Museum & History Park
  • Guests liked the clean rooms but some thought they were small
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the upscale restaurant
  • Guests mentioned “Massage” 57 times
  • Guests praised the breakfast

Feedback From Real Customers

Bill Sharp

After looking for various venues to have my daughter’s wedding, we landed upon Paola at One Ocean Paola assured me that the resort would deliver my expectations and desires flawlessly as I know she knew I was a stickler for details! I / we couldn’t have been happier with our experience The hotel is beautiful, rooms are very nice for out of town guest, and the venue is fantastic

Having said that, the staff was plentiful and very attentive to all of our needs and wishes They did special things that were never discussed to let us know they cared about our experience, and it wasn’t lip service, but rather a dedicated staff with attention to details I had 3 main requirements that I don’t mind sharing: Outstanding service, excellent food served hot, and for my guests to be served simultaneously and quickly They deliveredI cant say enough good things about my experience and I have done this several times with various country clubs and resorts, so I know what to expect To go even further, the valet parking people even got to know us by name and they were on it when I thought they might not be able to handle the volume of cars for our pretty large wedding So, if you are thinking of One Ocean as a wedding venue, I tip my hat to them and gladly give them 5 Stars, especially my daughter Coming from me, this is huge, as I am a facility person and can tend to be critical of things If you choose them for a venue, I believe you will be impressed and I strongly endorse them (and I have been everywhere) I plan to use them for other upcoming business functions as a result!

Kate Hoffmann

Perfect service The best service and employee attitude of being helpful and ‘nothing is a problem’ and ‘let me take care of that for you’ I have seen in 25 plus years anywhere in the USA I have worked in the service industry and my family owned hotels and restaurants- so I know and do excellent service

EVERYONE at ONE was this excellent Trent, Glen, Toni- I am and was very impressed I was there at a conference- we stayed 4 days I mentioned many of us drink tea, so the hot water container was small She brought a second one and by the next morning changed furniture so they could fit a big hot water container These details and going to any length to make the customer happy are WONDERFUL I have told people about this place The company who organized our conference got so many positive reviews, that we are coming back next year! They have never done that- we usually skip a year or never go backTHANK YOU FOR RESTORING MY BELIEF IN HUMANITY That there are more people like me and my friends who still care and serve and enjoy making other people happy!!!

Britt E

Amazing experience at One Ocean, as always We choose to come here once a year and it never disappoints The beach is beautiful and never overly crowded (plus, the beach chairs + umbrella that are included are an amazing perk)

The quaint beach town, which is right outside the hotel, has everything you need + more Cute coffee shops, tons of restaurants, bars and lots of friendly locals Marla and Trent at the front desk went above and beyond to ensure we had the best trip yet! We can’t wait to go back again! Thanks, One Ocean!

5. Hampton Inn Jacksonville Beach/Oceanfront (3-star hotel)

About this hotel

This beachfront hotel is an 8-minute drive from the Jacksonville Beach Golf Club and a 14-minute walk from the Jacksonville Beach Pier.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks, flat-screen TVs with HD channels, microwaves, minifridges and coffeemakers. Suites add pull-out sofas.Free hot breakfast (daily) and weekday breakfast bags to go are offered, as well as an exercise room, and an outdoor lagoon-style pool with a hot tub and 4 waterfall features. There’s also a tiki-style bar/grill, 2 meeting rooms and a business center. There’s a complimentary shuttle to the Mayo Clinic.

Things You Need to Know

  • 13 min walk to Jacksonville Beach Fishing Pier
  • Guests praised the large, clean rooms but some disliked the furniture
  • Some guests complained about the showers
  • Guests praised the friendly, professional service
  • Guests praised the restaurant and liked the restaurant service
  • Guests liked “waterfalls”, mentioned 53 times in reviews
  • The fitness center has weight machines

Feedback From Real Customers

Audrey Natale

My husband and I stayed for four days at this wonderful hotel and wish we could have stayed longer Everything about the hotel was excellent from the staff to the room, the pool, the location and of course the beach And the affordability

For an upgrade to an oceanfront room ( which is so worth it) it’s still so much less than what we’d expect for what is included and available The room was clean and the beds extremely comfortable Perhaps what I appreciated most about this hotel was the customer service Every single person working there would greet you with a hello or a “hope you are enjoying your stay “ and front desk always seemed to remember who you were We had a problem with our room which the hotel dealt with and compensated us for the inconvenience There are too many positives of this hotel but needless to say, we would most certainly highly recommend it to others Perhaps the only suggestion I would make would be to carefully label all food items in the breakfast buffet On one morning I suspected that the scrambled eggs had cheese in them due to their lovely creamy texture but the label did not indicate so Since I cannot eat dairy for medical reasons I asked the wonderfully kind chef/manager of the buffet and discovered that they did have dairy but he was so accommodating and prepared some regular scrambled eggs for me Thank you Hampton Inn and we hope to see you again!

Tonika Ridley

Hotel is in an amazing location right on the beach We had a room Ground level so we were able to walk right onto the beach Housekeeping is available daily

Breakfast was pretty good There is not enough parking so you may have to park across the street Only real complaint would be that our room door seemed to be crooked There was a great deal of light shining in under it so we had to place a towel in front of it at night I would definitely recommend this location though

Zoey – Follow Me On Instagram 😛 – travalaka

My wife and I stayed here last week and it was an outstanding experience Quick check in, clean room with an amazing ocean front view and very friendly, helpful staff that will go out of their way to assist making your experience thoroughly enjoyable It’s steps to the beach and that’s why we chose it

The pool was huge and clean with lots of recliners available to just lie out in the sun, relax and have a cold one The breakfast was wonderful and plentiful, with good variety The restaurant and bar was great too and even had evening live entertainment! Complimentary coffee was always available We travel the Caribbean frequently and this hotel had the vibe of an all inclusive resort A great place to stay in JAX Beach!

6. Best Western Premier Jacksonville Hotel (3-star hotel)

About this hotel

Off I-95, this relaxed hotel is 8 miles from the shops and attractions at the Jacksonville Landing and 10 miles from EverBank Field.The conservative, warm rooms and suites come with free Wi-Fi, flat-screen TVs and microwaves, along with minifridges and coffeemakers. Suites add living rooms with pull-out sofas.Free perks include parking and an area shuttle. There’s also an outdoor pool, a 24-hour fitness center, and a casual American restaurant and a bar. There are 4 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 11 min drive to the Treaty Oak
  • Some guests complained about the air conditioning but others praised the beds
  • Guests liked the professional service
  • Guests praised the casual restaurant
  • Guests mentioned “Bag” 20 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Laura Praksti

The staff upon check in and in passing were very pleasant The gentleman checking us in was awesome and hilarious Was great talking to him

Cheered us up after a long day of travel The day and evening staff always gave a passing “hello” and would ask if everyone was going well or if we needed anythingThe ONLY reason I almost took 1 star off was due to the state of the tub It was pretty beat up I assume they are renovating, because the room, beds, TV and counters were ultra updated/in perfect condition The beds were probably the most comfortable I’ve EVER stayed in I usually don’t sleep well when traveling, but these beds changed that So I recommend overlooking the tub if you get that room (it was still perfectly functional) and just enjoy the remainder of your time By the time I was out of the tub, I forgot all about itBecause the hospitality, beds and rest of the room was perfect I don’t feel the need to knock stars off

Mimi Jones

This hotel was definitely amazing! And I love how the rooms match the pictures that they advertise online to a perfection! They were super clean no dust anywhere except for the AC vents, it was very dusty there so maybe they could clean the vents out or change the filters a bit more consistently (we ended catching colds because of this)Other than that our stay here was amazing and our housekeeper Kenneth was awesome and very attentive to us! He deserves a raise!

Courtney Cox

Overall, the hotel is fine You can tell it was once a really fabulous place but it is in need of a lot of TLC The rooms are pretty spacious, but housekeeping was not great

The rooms have hard floors with lighting around the perimeter of the bed, and as soon as the light turned on, there was trash and debris all over the floor, not to mention the 2 insects I had to kill in the roomthere is currently no on site restaurant or bar which was disappointing as it was one of the main reasons I booked (the direct website does mention that these amenities are closed, but 3rd party sites do not) The pool was nice and warm and very clean When I mentioned the cleanliness issues to the desk manager, I was offered some Best Western Points which is ok, but given what I paid for the room, I certainly expected just a higher overall standard All in all, if the price was right, I would consider staying again, but only if I inspected the room before agreeing to stay

7. Courtyard by Marriott Jacksonville Beach Oceanfront (3-star hotel)

About this hotel

This straightforward oceanfront hotel is 2.4 miles from Adventure Landing and 6.5 miles from the Kathryn Abbey Hanna Park.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor deck. The American restaurant serves breakfast and dinner. There’s also a business center with workstations and printers, and 5 meeting rooms. Other amenities include beach access, an outdoor heated pool with a poolside tiki bar, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • Guests liked the rooms
  • 5 min drive to Jacksonville Beach Fishing Pier
  • Guests praised the service
  • Guests liked “Fire pit”, mentioned 15 times in reviews
  • Guests liked the views
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the balconies

Feedback From Real Customers

Gabriel Lametrie

Amazing hotel, great and beautiful location, and the hotel staff made the stay perfect!! Jen at the front desk was very welcoming and I loved her customer service! She accommodated everything beautifully Even the breakfast they have at the hotel was outstanding! Tori who works the breakfast, area was very pleasant The second time we came to breakfast she already remembered our coffee orders, which was very surprising! Made us feel very special! I loved every minute at this hotel

Scott LaGraize

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any room This web site will compare countless booking web sites and normally will have rooms much cheaper compared to others! Thank me later! This resort is the best rated in the area

I’ve been coming here for years If you stay for a few days you won’t regret itAmazing location The Atlantic is pouring into your room It’s worth upgrading The sunrise today was amazing Perfect front desk service and a very good breakfast with handmade omelettes Special thanks to Ashton from the front desk she just was amazing and committed to our stay Thank you for a nice stay, views and weatherPerfect five

Steven Ludwig

Enjoyed this beautiful setting Nice room overlooking the ocean Can’t beat the view! Pool area and beach access are good

Restaurant is OK This is a great home base for exploring the area Staffing is a real mixed bag Parking was tight on the weekend, but much easier on the weekdays Beach rentals were easy and reasonably priced

8. Sheraton Jacksonville Hotel (4-star hotel)

About this hotel

Off Interstate 295, this relaxed hotel is 5 miles from Jacksonville’s “Hands On” Children’s Museum and 9 miles from Jacksonville Beach.Simply furnished rooms provide free WiFi, flat-screen TVs, safes and minifridges, plus tea and coffeemakers. All feature custom beds. Suites add living rooms with pull-out sofas, while club-level rooms have access to a lounge with continental breakfast, all-day snacks and afternoon appetizers (at no extra cost). Room service is available.Parking is complimentary. There’s a chic restaurant with a bar, and a convenience store. Other amenities include a 24-hour fitness center and a heated indoor pool.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Dog Wood Park of Jacksonville
  • Guests praised the friendly service, which has a concierge
  • Guests liked the chic restaurant
  • Guests mentioned microwaves 16 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Scott LaGraize

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your hotel They compare thousands of booking websites and usually will have rates much cheaper than others! Thank me later! This resort is the best rated in this area

I have been staying here for a long time If you stay for a few days you definitely won’t be let downWe stayed one night at the hotel We have stayed in many hotels much more expensive and not had as pleasant an experience and great nights sleep We recently bought a very expensive mattress and their mattress was even more comfortable The room was very clean, Newly renovated, and the hotel is very quiet The staff could not have been friendlier or more helpful We requested a microwave it was delivered within five minutes I would definitely stay here again and recommend this hotel The breakfast was not included but they had a very extensive continental breakfast for seven dollars or a full breakfast buffet for $15 for adults It is pet friendly but you would never know it by any odors or noise

Zoey – Follow Me On Instagram 😛 – travalaka

I needed a place to stay because I had to wait 2 weeks for my apartment to be ready but that was also close to work and I must say, the experience was absolutely wonderful The rooms were clean, the staff was very kind, helpful and accommodating The breakfast and food in general is also quite exceptional, I enjoyed the low key ambiance and drinks and I couldn’t have asked for a better transitional place to stay than here

Whether you’re here on vacation or in my position and needed a place to stay, I highly recommend this place

Nancy Zotto

I want to thank the friendly front desk staff Cintya, Ryan, Abby, Kaitlin, Emily, and Faith they were all extremely attentive to all our needs When we needed extra towels they were sent up immediately, when we ordered room service it was sent up quickly We always stay at this Sheraton when we are in Jacksonville because of the cleanliness and comfort of the rooms, location and the staff

Also the chef always makes a delicious homemade soup of the day! Thank you again for a wonderful stay!

9. Element by Westin – Jacksonville Beach

About this hotel

Off a leafy road lined with palm trees, this relaxed hotel is a 2-minute walk from Jacksonville Beach, less than a mile from Highway 90 and 3 miles from Castaway Island Preserve.The understated rooms provide flat-screen TVs and Wi-Fi, in addition to minifridges, microwaves, wet bars and kettles. Studios offer kitchenettes and sofabeds. The 1- to 4-bedroom suites add separate living rooms. Some feature balconies.Amenities include an outdoor pool, a fitness center and coin-operated laundry facilities. There are nightly receptions. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Walking distance to the Beaches Museum & History Park and Jacksonville Beach Fishing Pier
  • Guests praised the service
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Mendez

Beautiful hotel with everything you need Family friendly Kids wanted to stay longer but only had a 1 night stay as we continue our road trip

Clean, modern, comfortable and spacious rooms, good breakfast they had a chef make fresh eggs from the days’ menu item, nice staff, great pool and super close to the beach Note, the pool although outdoors it is covered overhead so has an indoor/outdoor feel which we thought was differentin a good way! 🙂 Thank you for a wonderful stay

Peggy Lawing

What a great place to stay!Modern decor, extra clean friendly staffGreat rooms We got a suite, was so nice for two night stay Plenty of room

Breakfast with real plates Highly recommend!Thank you front desk for the awesome upgrade to balcony room

Anne Martinez

This hotel is in a great location with a very short walk to beach near the lifeguard station and nearby restaurants & bars Our room was quite spacious with a small kitchenette Everything was super clean and still smelled brand new

Lots of great amenities, including complimentary bikes, drinks during the week, delicious brunch, all day coffee & flavored water Josh was especially helpful and friendly – when our flight was unexpectedly delayed, he gave us a long extended checkout time so we could enjoy the beach and then relax & shower in our room before we headed to the airport

10. Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area (3-star hotel)

About this hotel

Off the I-95, this modern hotel is 3 miles from the Mayo Clinic, the Boardwalk and the Adventure Landing aquatic complex.The contemporary rooms have free Wi-Fi, flat-screen TVs with HD channels, and both full and lap desks (for working on the bed), plus coffeemakers, minifridges and microwaves; some have pull-out sofas or whirlpool tubs.Freebies include hot breakfast (or breakfast bags to go), parking and a shuttle to the Mayo Clinic. Other amenities include an outdoor pool with a sundeck, and a fitness room.

Things You Need to Know

  • 5 min drive to South Beach Park and Sunshine Playground
  • Guests liked that this hotel is near shopping
  • Guests mentioned pools 22 times
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

danita K

, Steven” needs to work on his customer service skills and learn to listen instead of blowing off customers Oh and he needs to stop lying and saying since he is the manager, there is no one above him that you can speak to There is! She’s the general manager (although it took me calling corporate to find this info)

She was extremely nice and resolved my issue expeditiouslyThe issue was:I called to confirm my reservation and Steven tells me that my husband needs his work ID in order to get the Lockheed rate, that we book or we would have to pay a higher rate Well we were already on the way to Florida and didn’t have it It was not mentioned anywhere that it was required and that I could pull up his info via Lockheed website He said “no”, either we produce the badge or pay a higher rate This wasn’t an option I asked him why I wasn’t sent and email or text or notified of this when I booked the room He bluntly said “it should have been on your reservation” I told him it wasn’t and he said, “I can check it but you still need the ID” I told him I don’t agree with his decision and asked for the manager He said that he was the manager I asked for his manager or someone over him and he said “there is no one else, I am the manager” I asked for his name he said “Steven” I asked for his full name and he said “Steven is all you need to know” He said you have a government rate and must have your husband’s ID I tried explaining that Lockheed is not the government but contracts with the government He would listen and transferred me to reservations knowing full well that they couldn’t help meAfter several phone calls, I almost gave in but I found the corporate number and the gave me the management company for this hotel I called and gave them the above information and the General Manager called me back very quick Turns out that Steven was wrong and the only ID we needed was our driver’s license She apologized and made me feel like a valued customer and said she would educate Steven When we checked in, Steven walked away and let us checked in with another repI did catch him off guard as we were leaving and asked him why he gave me such a hard time, he gave a smirky type of apology and said that he learned something new and said that he apologizedOther than that incident, the hotel itself was very clean and the other staff was nice

Danielle Butte

horrible service my parents are staying there for my moms surgery at the Mayo clinic They offer a shuttle service but cant seem to pick up their phone when a patient calls needing to be picked up from the clinic

my parents who are both older had to sit there for 2 hours trying to reach them until when they only had 7 percent battery left on their phone and called me i had to order them a lyft just to get them back when my parents walked back in the hotel they were greeted my a man named Steve who laughed at my dad when he said hes been trying to call for 2 hours To laugh like my dad was joking is completely unacceptable and rude then of course all the phone magically worked again and I was able to call All i can keep thinking about is what if today was the day for surgery and my mom had sat there for 2 hours in pain because this hotel is careless this is also not the first bad review on them not picking up a phone and for the excuse of the phone lines being down do better and get a back plan I now have to wait until Wednesday to talk to the Manager

Elite Makeover

I booked a reservation at this location On the day of I tried calling them over a dozen times to inform them that I will be in a bit late I got no response no email no courtesy at all after I payed my reservation in full

It was urgent I spoke to them as I was traveling h 3000 miles and needed to know if it was ok to check in after midnight The next day I call and they tell me that there was no way no one answered as the phones were busy and they had agents all day Not only was my trip ruined but I was not given the respect or the courtesy of a refund or credit and was flat out called a liar and said there was nothing they could do I had to overall just cancel my Jacksonville trip for the night all because there was zero communication I could understand if they were busy but I got no apologies or consideration as a customer I will never book a Hampton EVER again

11. Hotel Palms (4-star hotel)

  • Address: 28 Sherry Dr, Atlantic Beach, FL 32233
  • Phone: (904) 241-7776
  • Ratings: 4.8 (185 reviews) Excellent
  • Website : Hotel Palms
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Artsy retro property featuring uniquely decorated quarters, plus a lively lounge & loaner bikes.

About this hotel

Built as a motel in 1947, this retro-chic hotel is set 3 blocks from the ocean is 2.5 miles from Jacksonville Beach Pier.Uniquely decorated, art-filled rooms feature reclaimed wood accents, and offer complimentary Wi-Fi, flat-screen TVs and coffeemakers. There’s a bunk bed in 1 room. A 1-bedroom suite adds a sofabed and a dining area.Parking is free. Other amenities include a lively lounge, loaner bikes and surfboards, and a courtyard with an outdoor shower. There’s also a patio with a fireplace and seating.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 7 min drive to the Beaches Museum & History Park
  • Guests praised the service
  • Guests mentioned beaches 44 times
  • Guests praised the lively bar

Feedback From Real Customers

don nicol

The staff at the Hotel Palm are great The rooms are clean and beautiful, and the common area in the courtyard is so nice A big fireplace is a great centerpiece for a fun place to hangout and enjoy your time at the hotel! This is where I want all my friends to stay when they come to town!!!Don’t forget the coffee shop in the mornings

Show Pidgeon Coffee makes some fantastic concoctions each morning So good!!

Katie Stallcup

I’m partial to refurbished vintage motels, and this place does it right! Lovely courtyard, relaxed environment, and cute, comfortable room AC worked great and ceiling fan was a nice touch Plenty of outlets for charging

If you’re looking for chain-type hotels, keep looking, but this unique spot fits our travel style perfectly Just wish we could have stayed longer

12. Holiday Inn Express & Suites, Jacksonville Town Center (5-star hotel)

About this hotel

Set a 9-minute walk from stores and eateries at St. Johns Town Center open-air mall, this relaxed hotel is a mile from both Interstate 295 and the University of North Florida.The laid-back rooms feature Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Some have sofas; upgraded rooms provide pull-out sofas.Amenities include an outdoor pool and a fitness room, plus a coin-operated laundry. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the bathrooms
  • 11 min drive to the Jacksonville Arboretum & Gardens
  • Guests liked that this hotel is near shopping
  • Guests praised the professional, friendly service

Feedback From Real Customers

Dr K

This is a brand new hotel, with a very friendly staff and excellent hotel manager, Mac Jerry He and the staff truly go out of their way to make hotel patrons very content The premises are spotless and they have an excellent cleaning service

It is quiet, they offer an outdoor pool and a very nice indoor gym Everything is convenient There is a complimentary breakfast each AM with a very nice auto-pancake making machine that requires one to simply press a button They make computers available in the lobby and have a nice amount of public seating and convenient and free parking They take pandemic precautions and it is easy to obtain additional trash liners and towels with no problems whatsoever The room is truly beautiful and the restroom and stall shower are also gorgeous and all bar soaps were replaced recently with even more convenient and nice liquid soaps and conditioners in machines both at the sink and shower The rooms have a lovely divider that separates the entrance from the room for further privacy, new carpeting and the rooms with two queen beds have a beautiful bench for sitting right next to the outdoor window with plenty of light, convenient for viewing television There is also a very adequate work desk and office chair, and a flat hard wood beautifully colored bench for luggage There is a large closet, a microwave and even a safe with codes for guest use that can be changed Mr Jerry does his very best to ensure the staff is uniformly pleasant and professional I am pleased to recommend the hotel and its convenient to the St Johns Shopping Town Center and also to many medical facilities of which the latter was the reason for my stay They also offer luggage racks by the door for guests who don’t wish to carry a larger number of suitcases to their rooms I have been to this hotel 4-5 times and had a very nice experience during each visit, consistent and pleasant I do wish they offered omelettes each AM at breakfast, and all day long hot water and coffee/tea, but its the ONLY point I can make that I would love if they modified, and I include this so the reader will understand this is a very genuine review at every level I recommend the hotel with the strongest of confidence

Gaurav Gupta

I attended a two day conference at this hotel First the location of this hotel is great It is situated in the heart of the city

The town center area itself has so much to offer There is entertainment, night life and restaurant for all tastes You don’t even need a car, you can just stroll out of the hotel and it is all there I was also impressed with the cleanliness at the hotel Spic n Span I wish there were more than 5 stars to offer

Roger Gonzalez

I love holiday in and always Stay with them as I am Gold elite member I had stayed here yesterday and The staff at check in was amazing However, I really did not like how the first room we were placed in the door lock did not work and then the second room we were placed in was very very dusty above the bed

I would really appreciate the manager making sure there is better cleaning

13. Best Western Mayport Inn & Suites (3-star hotel)

About this hotel

In a retail area along Highway A1A, this casual hotel is 4 miles from both the Atlantic Beach waterfront and Mayport Naval Station.Informal rooms feature free Wi-Fi and flat-screen TVs with cable channels, plus coffeemakers and minifridges. Suites add separate sitting areas and pull-out sofas.Continental breakfast and parking are complimentary. Other amenities include an outdoor pool and a 24-hour fitness room, as well as a business center and guest laundry facilities.

Things You Need to Know

  • 5 min drive to Hanna Park
  • Guests mentioned the service is friendly
  • Some guests complained about the beds
  • Guests mentioned beaches 16 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Laura

This is the nicest Best Western that I’ve ever stayed in! It doesn’t feel or look like a traditional best Western, it’s so much nicer and it’s of higher quality, and you get the sense that’s it’s of higher quality whenever you first pull up to this best Western hotel I’ve been staying here for a week, due to work, and it’s been really nice This hotel has a very pretty outdoor smoking/hanging out area where it’s made of beautiful stone and there’s lighting that’s built into the stone for whenever it gets dark out

There’s a smaller sized pool at this hotel, and it goes to five feet deep and it’s kept clean and nice to swim in This is a great hotel and if your wanting to go to the beach and you don’t know where to park, Neptune beach is only 2 1/2 to 3 miles from this hotel and you can park at Walgreens for up to two hours for free I’ve had an awesome stay here so far and I highly recommend this hotel! I’ll post some pictures too

unknown artist

hotel was relatively clean and the front desk staff was decent to us housekeeping was very good was traveling with a pet and told there are only two rooms dedicated “pet-friendly

” was charged a $5660 non-refundable fee for my pet (apparently there is tax on top of the $5000 non-refundable fee?) when I asked what “extra” needed to be done to the room after a pet stays in a “pet friendly” room, there was no answer, per se I’m ALL FOR leaving a Deposit for my pet but as a responsible, conscientious pet owner who has a well-behaved and very clean pet who does absolutely no damage, who I clean up after 100% of the time, never disturbs anyone and is never left alone in the room, that fee should be REFUNDABLEThere is NO reason to make a deposit Non-refundable AND charge tax on it I thought you guys were taking “extra cleaning measures” anyway because of the “virus”??? I believe these non-refundable fees are unreasonable and will not be staying in hotels that charge them

WeonHi Kang

Clean, comfortable bed, quiet, the best thing was kindness of staff Left item has sent to my address and food was an average However, their kitchen was super clean and staff was constantly cleaned area that made me feel safe

Area is appeared commercial area not much likable but if you drive down to south a few miles, there’s plants of restaurantsThank you!

14. Fairfield Inn & Suites by Marriott Jacksonville Beach (3-star hotel)

About this hotel

A minute’s walk from Jacksonville Beach, this relaxed hotel is also 17 minutes’ walk from Jacksonville Beach Pier and 2 miles from Adventure Landing aquatic complex.Unassuming rooms come with free Wi-Fi, plus minifridges, coffeemakers and flat-screen TVs. Suites have separate living areas; some have whirlpool tubs.Freebies include parking and continental breakfast. There’s also an outdoor pool, a hot tub and an exercise room, in addition to a business center, a meeting room, a convenience store and guest laundry facilities.

Things You Need to Know

  • 4 min drive to Jacksonville Beach Fishing Pier
  • Guests mentioned the service is friendly
  • Some guests disliked the air conditioning and others complained about the beds
  • Guests praised the restaurant
  • Guests praised the hot tub

Feedback From Real Customers

K Mosio

Room was clean and nice Front desk was helpful, breakfast was good, there was always coffee available and it’s a stones throw from a public beach Can’t go wrong with that even on a business trip!!Only issue I had being there for 10 days (for work) was the fridge in the room was way to damn small 🤷🏻‍♂️

Erin Andrews

I booked the whirlpool suite due to recent back injections and the need to get some relief from the pain The whirlpool spa was just an oversized bathtub because it didn’t work I asked for a manager and nobody got back to me

I’m so disappointed that I payed all this money for a service that didn’t work And by the reviews, it wasn’t the first time Very disappointed!!!

15. Embassy Suites by Hilton Jacksonville Baymeadows (2-star hotel)

About this hotel

Just off the I-95, this low-key, all-suite hotel is 10.4 miles from downtown Jacksonville.Functional suites offer separate living spaces with 37-inch flat-screen TVs and pull-out sofas, as well as wet bars with minifridges and microwaves. WiFi is available for a fee. Some suites have balconies.Free perks include continental breakfast and an evening reception with drinks and snacks. There’s also an indoor pool, an exercise room, a business center and free parking.

Things You Need to Know

  • 10 min drive to Dog Wood Park of Jacksonville
  • Some guests complained about the air conditioning
  • Guests mentioned the bathrooms are unclean
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 63 times
  • Guests liked the fitness center, which has free weights

Feedback From Real Customers

Ace Roberts

Absolutely enjoyed my stay The hotel staff was extremely friendly My family really enjoyed Joshua in the hotel restaurant

He was extremely friendly and polite He is the reason we ate at the hotel for dinner both nights of our stay The room was great We had no issue The only downfall was the pool was extremely cold Our daughter is a water baby so that was a bummer for us

Debbie Aubrey

This hotel is close to the Hwy,which on one hand is good, but it as also means the noise level is higher The room itself was nice just as advertised on the website

It was also nice to be able to have a hot complementary breakfast again( Post Covid) The staff were nice I did see staff wiping down door handles, tables, lamp lights All staff wore masks You do have to ask for house cleaning if staying longer than one day

Stacey Deal

This hotel is one of our favorite Hilton brand hotels and we love staying there! The only thing this hotel does different than the rest of the other Hilton hotels, is you cannot go to the pool whenever you want! You have to make a reservation! I know that the pool is indoors, but again other Hilton hotels in the area with an indoor pool do not require a reservation! The hot tub was not hot! It was just as cool as the pool! Other than those two things, it was great! Breakfast is fantastic and the omelets are delicious!

16. Holiday Inn Express & Suites Jacksonville – Mayport / Beach, an IHG Hotel (2-star hotel)

About this hotel

Located off Route A1A, this standard lodging is 8.5 miles from Jacksonville Beach and 9.5 miles from Jacksonville Executive at Craig Airport.The classic rooms offer desks and 32-inch flat-screen HDTVs with cable channels including HBO, plus microwaves, minifridges and coffeemakers. Some rooms also have whirlpool tubs, while suites add pull-out sofas, dining tables and minibars. There’s also free WiFi and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, free parking and an outdoor swimming pool, as well as a business/fitness centers.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 3 min drive to Dutton Island Preserve
  • The hotel has a concierge
  • Guests mentioned hot tubs 12 times
  • The fitness center has weight machines

Feedback From Real Customers

Haley (itishaley)

The worst hotel I’ve ever stayed at If I found put 0 stars I would The desk lady was very rude and acted like she didn’t know what she was doing

We booked for a room with 2 queen beds (made reservations) Just for us to get there and them say that room is no longer available The desk lady told me if you reserve on line you’re not guaranteed to get that room??? I’ve never heard of that, however this story gets continuously worst She put us in a room with one bed and a couch There were 4 of us which is very in convenient But she told us the room was paid for online right I get there and it’s a hidden $50 fee She assured me my card wouldn’t be the card charged for the reservations Come to find out 3 days later my card was charged over $200 and so was my friends Plus the $50 fee When we go into our room there’s no toilet handle to flush the toilet!!!! My friend had to stick her hand in the toilet to flush it The lady refused to change our room!!! I paid over $250 for a room that I didn’t want and for a toilet that don’t flush She told me there’s nothing she could do about it The pool was filthy!!! I don’t know what these people have going on over here but it’s very scam like so if I’m not given my refund I will take legal action Not only for the money but this hotel is no where near regulations!!!

L. msprettygeorgia

If wasn’t for Frankie and maintenance workerI would have given this place a 0!!Beds were not made up The cover/ bedspread was pulled back on the bed dirty

Washer & Dryer for hotel are old and outdated $250 to wash & $250 to dryRestroom in hall was dirty!

17. Holiday Inn Express & Suites Jacksonville – Mayport / Beach, an IHG Hotel (2-star hotel)

About this hotel

Located off Route A1A, this standard lodging is 8.5 miles from Jacksonville Beach and 9.5 miles from Jacksonville Executive at Craig Airport.The classic rooms offer desks and 32-inch flat-screen HDTVs with cable channels including HBO, plus microwaves, minifridges and coffeemakers. Some rooms also have whirlpool tubs, while suites add pull-out sofas, dining tables and minibars. There’s also free WiFi and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, free parking and an outdoor swimming pool, as well as a business/fitness centers.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 3 min drive to Dutton Island Preserve
  • The hotel has a concierge
  • Guests mentioned hot tubs 12 times
  • The fitness center has weight machines

Feedback From Real Customers

Haley (itishaley)

The worst hotel I’ve ever stayed at If I found put 0 stars I would The desk lady was very rude and acted like she didn’t know what she was doing

We booked for a room with 2 queen beds (made reservations) Just for us to get there and them say that room is no longer available The desk lady told me if you reserve on line you’re not guaranteed to get that room??? I’ve never heard of that, however this story gets continuously worst She put us in a room with one bed and a couch There were 4 of us which is very in convenient But she told us the room was paid for online right I get there and it’s a hidden $50 fee She assured me my card wouldn’t be the card charged for the reservations Come to find out 3 days later my card was charged over $200 and so was my friends Plus the $50 fee When we go into our room there’s no toilet handle to flush the toilet!!!! My friend had to stick her hand in the toilet to flush it The lady refused to change our room!!! I paid over $250 for a room that I didn’t want and for a toilet that don’t flush She told me there’s nothing she could do about it The pool was filthy!!! I don’t know what these people have going on over here but it’s very scam like so if I’m not given my refund I will take legal action Not only for the money but this hotel is no where near regulations!!!

L. msprettygeorgia

If wasn’t for Frankie and maintenance workerI would have given this place a 0!!Beds were not made up The cover/ bedspread was pulled back on the bed dirty

Washer & Dryer for hotel are old and outdated $250 to wash & $250 to dryRestroom in hall was dirty!

18. Holiday Inn Express Jacksonville Beach, an IHG Hotel (2-star hotel)

About this hotel

Close to shops off Route 90, this informal hotel is a mile from both the Adventure Landing Amusement and water park, and Jacksonville Beach Pier.Straightforward rooms with modern accents feature free Wi-Fi, and flat-screen TVs with cable channels. They also have microwaves, minifridges and desks; some provide sofas. Upgraded rooms add whirlpool tubs.Parking and a breakfast buffet are complimentary. Other amenities include a heated outdoor pool and hot tub, plus a fitness room, and a coin-operated laundry. Pets are allowed for a fee.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the showers
  • Walking distance to the Beaches Museum & History Park and Adventure Landing Jacksonville Beach
  • Guests liked the friendly, professional service
  • Guests mentioned “dogs” 12 times
  • Guests mentioned hot tubs 15 times
  • The fitness center has weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Jenna Dalgarn

Can’t say enough about the kindness and hospitality demonstrated by the staff Carmen, Regina, Cindy, Michele, and Mike were incredibly gracious and warm during my extended stay due to unfortunate circumstances Minor issues I had on my first night were addressed promptly

Excellent breakfast, amenities, and housekeeping staff as well Thank you to all for providing outstanding service ❤️

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