hotel with smoking rooms in Jenison, MI

1. Comfort Suites Grand Rapids South (3-star hotel)

About this hotel

Off Highway 131, this straightforward redbrick hotel is 3 miles from Craig’s Cruisers, 6 miles from Maple Hill Golf and 13 miles from Millennium Park.Featuring windows that open, the casual rooms and suites come with free Wi-Fi, flat-screen TVs, tea and coffeemakers, microwaves and minifridges. Upgraded accommodations add features like whirlpool tubs or pull-out couches.There’s free parking and hot or grab-and-go breakfast served in a low-key dining area. Other amenities include a heated indoor pool, a sauna, an exercise room, a business center, and guest laundry. Pets are welcome (fees and restrictions apply).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Douglas Walker Park
  • 15 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub
  • The hotel has a sauna

Feedback From Real Customers

Misty Lynn

This hotel is amazing! The GM of the hotel checked us in The process was quick and efficient, and he was super friendly and accommodating to our requestsThe Hotel staff were friendly and always greeted with a smile and a “hello”

Breakfast was good, including sausage, eggs, waffles, and I had no complaints from the kids! There was one gentleman particularly who was very helpful in the breakfast room, and had a conversation with my sonvery pleasant! He even helped him get syrup for his waffles!The room was clean and included a note from the housekeeper welcoming us Our beds were comfortable, and the room was spacious with a nice TV Access to the highway was very easy, and there were many options for dining nearbyAlthough we left our fur family at home, it is also nice to know we could have brought them with us as the hotel is pet friendly We will do so next time!Overall, if I could give this hotel a rating it would be a 10+ No complaints at all, just a relaxing few days away from home with my family with awesome accommodations! Highly recommended! We will be back!

Nicole Davis

Can’t say enough nice things about this place! We were running late and I called to be sure they wouldn’t think we were a no show on our reservation The gentleman who answered (I believe his name was Tim) made note of it, wished us safe travels and said he’d see us soon We arrived close to 1:00 a

m without stopping for dinner They had microwave meals and sodas available at the front desk, which were just what we needed at that moment Tim made sure we had utensils and napkins, asked if we actually had a pet in our pet friendly room and told us where the best spot to take our dog out was Our room was clean, pretty, quiet and comfy, with down pillows on the bed and great water pressure in the shower Our only regret was having to leave at 6:00 am (the one time in my life I was checked in and out by the same person) He wished us safe travels and made sure we had hot coffee…we were too early for breakfast We will definitely stay again and highly recommend

X Xxx

Great customer service, great looking room and very clean Only thing is the curtains don’t shut completely for privacy at our window and the heat took long to warm the room up The window not being able to close with the curtain made the room even harder to warm up because of the cold air outside coming in, which the bed was located right next to the window

Other than those things it was clean, quiet, respectful staff and very friendly and everything we needed was all already in the room Although, hot breakfast would’ve been great

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2. Hampton Inn & Suites Grandville Grand Rapids South (2-star hotel)

About this hotel

Amid shops and eateries off Interstate 196, this laid-back hotel is 9 miles from both Van Andel Arena and downtown Grand Rapids.Streamlined rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate sitting areas with sofabeds and wet bars.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • 13 min drive to the John Ball Zoological Garden
  • Guests praised the service
  • Guests mentioned pools 15 times

Feedback From Real Customers

Melissa Baroni

We needed an overnight stay ahead of a competition at Grandville High School, so I was happy to find this Hilton hotel right behind the campus The hotel and our room were impeccably clean, and the breakfast had a great variety of foods to choose from The only issues we ran into were our digital key in the Hilton app did not work upon arrival, the parking lot was plowed poorly so there were many unusable spaces, and our sliding bathroom door was very hard to move

Other than those small issues, we had a good stay and would not hesitate to return for our next trip to the area Finally, the location is fantastic with easy access from the freeway and plenty of restaurants and shopping nearby, including a Costco with gas station a short drive down the same street

Patrick Brannan

Although finding the entrance was a little tricky, we full enjoyed our stay We were in town for an event at Grandville High School, and this property is very conveniently located, with an access drive to the school located adjacent to the property Everything inside and outside the property was very well maintained

Our first floor room was perfect for our family as it allowed space to spread out and relax and the wet bar provided area for snacks and drinks The pool area was a favorite of our kids Although there were no pool towels when we arrived, the desk staff immediately found towels for us to use The morning breakfast bar and coffee area were well stocked and maintained by the friendly staff My kids enjoyed the available hot chocolate as a pre bedtime treat My wife and I both comment on how comfortable the bed and associated linens were They were neither too hot and heavy nor to light and cool This is an excellent facility

Corey Curtiss

Matthew the General Manager was stellar The ideal example of customer service, compassion, and consideration When unforeseen circumstances arose, he ensured I was taken care of lighting fast before I even had to ask

Exceeded my expectations This is where I will always stay when I’m in the area Great leader, great staff, great property Highly recommend

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3. Residence Inn by Marriott Grand Rapids West (3-star hotel)

About this hotel

This relaxed all-suite hotel is 2 miles from I-196 and 12 miles from the Gerald R. Ford Presidential Library and Museum.Contemporary studios include free Wi-Fi and kitchenettes, plus pull-out sofas, desks, and flat-screen TVs. The 1- and 2-bedroom suites provide separate living rooms.Complimentary amenities include a hot breakfast buffet, parking and regular evening socials, as well as grocery delivery service. Other amenities include a seasonal outdoor pool and hot tub, plus a 24-hour gym, a BBQ area and a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 12 min drive to Millennium Park
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sarah Hunt

This will be the third week that we have stayed at this hotel and it has been one of the most pleasant stays The staff are always so friendly and helpful The breakfast far exceeded our expectations, although they do run out quite quickly on the weekends

😉 The rooms and hallways are always clean and smell fresh (previous hotels we’ve stayed at have reeked of weed and cigarette smoke) The rooms are quite and the location is excellent Easy access to expressway and many restaurant options are very close/in walkable distance We will forever be customers! Thank you for making this place feel like our second home

Corrin Davis Leverton

We stayed in the queen studio suite and it was a very comfortable room to stay in! Our towels were so plush and fresh We thought the ability to swivel the TV was a nice touch to the room layout! The full sized fridge and well stocked kitchen supplies were also very helpful Check in was easy and quick! Our room was right next to the stairs and it was loud at times, it sounded like guests were running and dragging items through the stairwell

At one point in the late evening it sounded like guests were having an argument and shouting at each other in the room above – better soundproofing or a reminder to guests to not disturb their neighbors could have been nice

Vijay V

We stayed in room 314 the past weekend I highly appreciate having a pack and play (that we requested) before we got inBut, I was highly disappointed when I pulled out the sofa bed at night

The sheets were not changed from the previous guest and was filthy I couldn’t even open fully and closed it immediately I had a guest sleep on the floor for the nightI travel often for living, while traveling with family, this is completely unacceptable I expected higher standards from Marriot especially during COVID

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4. Swan Inn Motel & Restaurant (2-star hotel)

About this hotel

This unassuming motel lies 7.8 miles north of Grand Rapids and 3 miles from baseball and events at Fifth Third Ballpark.The straightforward rooms offer free Wi-Fi and cable TV, as well as separate sitting areas. Some feature kitchenettes.There’s a seasonal outdoor pool and sundeck, in addition to a casual bar and grill offering unpretentious dishes.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 4 min drive to Wahlfield Park
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests liked “comfort food”, mentioned 12 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jessie Leigh

My family and I (8 of us) went to eat here today My dad picked this place, and to be honest, I pre-judged this place and did not want to eat there Their food slaps!! It was so good, especially for the price!! I had the perch dinner, side salad, with rice pilaf and a perfect roll

I also tried the bomb onion rings & potato skins Also, Hands down thee BEST SERVICE I’ve experienced in the last 2 years! Super clean too Truly, check this place out!

Michael Kridler

This place is really great Katie gave us awesome service and the food was delicious and delightful Everyone was more than satisfied with our meals and we will be returning for more soon

I had the Cobb salad which was a good choice for me as it was meaty and delicious Burgers burritos and ghoulash satisfied the group I would recommend the sweet potato fries

Beverly Heilman

Stopped there Sunday after church They wouldn’t seat us for about 20 minutes because the kitchen was behind Ordered our food and drinks

After 15 minutes we asked if we could have our drinks My eggs were cold, not even warm! My husband ordered a waffle and when he got it it was so tough he asked for a steak knife! The waitress said she had made so why would you serve a door stop? My silverware still had food on it when I unwrapped it! Also the toast was burnt! Very disappointed because we do like to go there Maybe a while before we go back!

5. Holiday Inn Express Grand Rapids SW, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 196, this contemporary suburban hotel is 2.3 miles from RiverTown Crossings mall, 8.5 miles from Grand Valley State University, and 9.9 miles from DeVos Place convention center.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. Some have whirlpools. There’s also free WiFi, and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas and pull-out sofas.Amenities include free hot breakfast, an indoor pool, fitness/business centers and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Sonya Oisten

This place is great The second shift girl, Middle age, glasses is so polite

There was a little confusion the next day I was supposed to have check out at 2 but they thought 12 but they fixed it right away for me There breakfast was great The got tub is really hot not cold or like warm Rooms are so nice and clean and the shampoo and conditioner are not those little bottles that you need to use three or four for they have actual bottles in there for you to use it’s great it smells good I love going there at least once every 2 months and bring my kids

Andrea 1994

Check In: Checking in was a breeze The young lady at the front desk was nice, and friendlyRoom: The room was clean for the most part minus the pictures I attached below

These include scuffs and scratch marks I was shocked to have a room on the first floor However, I was not disappointedParking: There was amble parking even though the hotel was quite busyBreakfast: N/ARoom Cleaning: N/AOverall great stay the room was acceptable for the price and quite clean

Mom Secret

The rooms are great, the hotel seems like a local hangout though 18+ kids birthday party last night, little babies with diapers on in the hot tub, and there definitely wasn’t any bacon for breakfast There’s literally not enough room in the 5ft deep pool for guests that aren’t staying, and getting a football to the head and seeing the saggy diaper baby climb out of the hot tub made the water seem really, really unappealing

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6. Best Western Executive Inn & Suites (2-star hotel)

About this hotel

Less than half a mile from the I-131, this relaxed hotel is 5 miles from Grand Rapids Art Museum and 7 miles from John Ball Zoo.Straightforward rooms come with free Wi-Fi, flat-screen TVs, desks and coffeemakers, as well as microwaves and minifridges. Suites add add whirlpool tubs, pull-out sofas and/or full kitchens. Kids 17 and under stay with a parent for no charge.Parking and cooked breakfast are complimentary. There’s a lobby lounge with a fireplace, an indoor pool and a hot tub, plus an exercise room and a business center.

Things You Need to Know

  • Guests praised the beds
  • The rooms have refrigerators and microwaves
  • 6 min drive to the Gerald R. Ford Presidential Museum
  • Guests praised the friendly service
  • Guests mentioned hot tubs 23 times
  • Guests praised the breakfast

Feedback From Real Customers

Cheyenne Pruitt

The only thing that I was happy with is the continental breakfast and hot coffee There was a display with a complimentary bottle of water that read “Ask about me”

And when I asked I was told it was something they were doing a long time ago My question is why not take it down if you are know longer offering bottled water The rooms are dirty, some rooms were so bad that people asked to be moved to a different room The hotel is located in a drug infested area The staff was very nice and pleasant but that did not make up for filthy rooms I was there on business and if I had a choice in the matter I would have never chosen that hotel I will never go there again

Muktar Abasanbi

This hotel is very clean and the front desk people were nice My only recommendations are1 The windows are not sound proof

The noice from outside is loud2 I recommend putting toothpaste in the bathroom3 There is no smart TV in the room My kids tried to watch something on YouTube but the TV doesn’t support YouTube (not smart)Everything else, wonderful!

Ashton Fuoss

The room was okay, a lot of things were broken I smelled weed coming from somewhere at night The front desk attendant who checked us in did not answer my questions

He could not find our reservation at first, did not want to explain why I was being charged an extra 50 dollar deposit after I paid for the room months in advance We picked a room with a jetted heart shaped tub, the fixtures only produced water around 85 degrees and the spout was loose The doorknob on the bedroom door was brokenOverall not horrible, but not at all worth the price

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7. Amway Grand Plaza, Curio Collection by Hilton (4-star hotel)

About this hotel

This classic, riverfront lodging is set between a modernized 1920s historic hotel and a soaring glass tower, and is a 4-minute walk across the Grand River bridge to the Gerald R. Ford Museum, and a 9-minute drive from the Frederik Meijer Gardens & Sculpture Park.Traditional rooms provide river or downtown views, and come with free Wi-Fi. Upgrades add seating, kitchens and/or free breakfast and cocktail hours. Room service is offered 24/7.There are 5 eateries, ranging from a coffee shop to an upscale steakhouse. The hotel also offers a spa, a sky-lit fitness center with a pool and 2 hot tubs, a 24-hour business center and boutique shopping.

Things You Need to Know

  • Walking distance to the Grand Rapids Public Museum and Rosa Parks Circle
  • Some guests complained about the bathrooms
  • Guests praised the service, which has a concierge
  • Guests mentioned “Ballroom” 29 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Samm Chauvin

My room was as expected, clean and comfortable However, the purpose of leaving this review is to shout out the absolutely amazing front desk staff My service at check in was great, but Gil and Melissa went above and beyond for me

I needed assistance at almost midnight with printing documents and they did not hesitate to help me with my odd request Was much appreciated!!! Thanks guys 🙂

Darren Walezak

Great views on the riverside and the room was very nice The front desk team was very accommodating Nothing to complain about but if there are certain amenities you want to use the day you check in confirm in advance if they’re working

Staff was light so they had to have shorter hours so I couldn’t use some Not a deal breaker for me but I can see how for some it could frustrate

Melissa Bedell

My boyfriend and I stayed here to attend an event at Devos and it was nice to be able to walk inside to get there and not need to bring jackets or drive/park The Lumber Baron Bar on the first floor is one of our GR favorites, even though this was our first time staying in the hotel we come often for the great drink menu and atmosphere The front desk staff was kind and welcoming and got us checked in right away

We parked in the parking structure, which turns out was free and that was a nice surprise It was disappointing that our shower was not clean, (there was a bunch of hair on the walls!?) otherwise the room was fine The bed was very comfy and we were given the option for a room on a higher floor which had a partial view of the river If we had stayed more than one night, not having a fridge would have been a bummer, but we were just there for the event and didn’t want to drive after so that wasn’t a big deal this time I would stay again for the convenience for sure

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8. Homewood Suites by Hilton Grand Rapids Downtown (3-star hotel)

About this hotel

In a redbrick building dating from 1898, this casual all-suite hotel in downtown Grand Rapids is a 3-minute walk from the Grand Rapids Art Museum, and a 6-minute walk from the Grand Rapids Civic Theatre.Straightforward suites come with kitchens and pull-out sofas, plus complimentary Wi-Fi and flat-screen TVs. Upgraded suites add city views, exposed brick walls and/or living rooms.Hot breakfast is free, as are evening socials. There are 2 bars, including a cozy bar on a rooftop terrace with city views. Other amenities include a Southwestern restaurant, a coffee shop and an indoor pool. A fitness room and a convenience store are both open 24/7.

Things You Need to Know

  • Guests praised the kitchenettes
  • Walking distance to Downtown Grand Rapids Inc. and the Grand Rapids Art Museum
  • Guests liked the friendly service
  • Guests praised the Southwestern restaurant
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • Guests liked the cozy bar

Feedback From Real Customers

Traves O’Neill

I really wanted to give this place 5 stars all around

Here are the reasons why I didn’t First, the hotel is in a perfect location You don’t get the river view, but otherwise you are central to everything downtown The rooms are quiet, except from outside noise (from the windows), you definitely have city sounds that creep into the living space all night long But if you have a 1 room suite, shut the bedroom door and you get total silence But my major dissatisfaction came from 1) the website said there was evening drinks/appetizers offered Sun-Thur but when we checked in were told it was only light appetizers on Wed evening Second, breakfast kind of sucked They were out of one or more items each morning (No cream for coffee, no potatoes to go with the eggs, no fresh fruit, it really changed daily) They kept saying they were waiting on a truck, but I really think they just were not ordering correctly as this was the fourth Hilton property we’ve stayed in over the last two weeks and no other property had this issue, including the one I’m at now writing this reviewI do want to give a special shout-out to Prentice He was extremely helpful and friendly If anyone deserves a raise, it’s that guy for sure Thanks for making our stay better

c “!1:1!” edrington

Big comfort rooms, mini kitchen, tableware on shelfGreat breakfast in the morningStaff at desk friendly and courtious

A bar on main floor and roof top with selected hours The waitress really great; smile at greeting, checks on you if additional order wantedPool lower level of hotelSecurity nice: room key required entering from outside sidewalk (after7pm), and to rooms 3-6 and roof top loungeFamily stay or business; it’s a nice getaway, hope to return

Timothy Hagerty

Awesome location in a historic building in Grand Rapids Close to everything that can walk just about anywhere in the city which is great The staff was okay as had to see front desk people three times to get a key to work for the in and out for garage

The garage is a little pricey compared to rest of garages in area, but hotel does provide in and out access which is nice Room was perfect for my wife and I with our toddler as he had a bed in the living room area and we had our private bedroom We could cook which was nice, but biggest positive was having a full size fridge after visiting the Fulton Street Farmers Market and the Holland Farmers Market Would stay here again if had kid with us just for the space of the rooms

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9. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

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10. Residence Inn by Marriott Grand Rapids West (3-star hotel)

About this hotel

This relaxed all-suite hotel is 2 miles from I-196 and 12 miles from the Gerald R. Ford Presidential Library and Museum.Contemporary studios include free Wi-Fi and kitchenettes, plus pull-out sofas, desks, and flat-screen TVs. The 1- and 2-bedroom suites provide separate living rooms.Complimentary amenities include a hot breakfast buffet, parking and regular evening socials, as well as grocery delivery service. Other amenities include a seasonal outdoor pool and hot tub, plus a 24-hour gym, a BBQ area and a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 12 min drive to Millennium Park
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sarah Hunt

This will be the third week that we have stayed at this hotel and it has been one of the most pleasant stays The staff are always so friendly and helpful The breakfast far exceeded our expectations, although they do run out quite quickly on the weekends

😉 The rooms and hallways are always clean and smell fresh (previous hotels we’ve stayed at have reeked of weed and cigarette smoke) The rooms are quite and the location is excellent Easy access to expressway and many restaurant options are very close/in walkable distance We will forever be customers! Thank you for making this place feel like our second home

Corrin Davis Leverton

We stayed in the queen studio suite and it was a very comfortable room to stay in! Our towels were so plush and fresh We thought the ability to swivel the TV was a nice touch to the room layout! The full sized fridge and well stocked kitchen supplies were also very helpful Check in was easy and quick! Our room was right next to the stairs and it was loud at times, it sounded like guests were running and dragging items through the stairwell

At one point in the late evening it sounded like guests were having an argument and shouting at each other in the room above – better soundproofing or a reminder to guests to not disturb their neighbors could have been nice

Vijay V

We stayed in room 314 the past weekend I highly appreciate having a pack and play (that we requested) before we got inBut, I was highly disappointed when I pulled out the sofa bed at night

The sheets were not changed from the previous guest and was filthy I couldn’t even open fully and closed it immediately I had a guest sleep on the floor for the nightI travel often for living, while traveling with family, this is completely unacceptable I expected higher standards from Marriot especially during COVID

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11. Pine Lodge Motel

About this hotel

7737 Division Ave S, Grand Rapids, MI 49548(616) 455-9531

Things You Need to Know

  • 5 min drive to Douglas Walker Park
  • 16 min drive to Gerald R. Ford International Airport
  • Guests praised the service

Feedback From Real Customers

Steve Gorz

30 years worth of other people’s cigarette smoke bled through the paint in the place after I walked outside for a couple of hours and accidentally left a steamy shower going Owner swears to this day that I must have been chain smoking in there after I lived there for 5 years and every time he drove by, I was outside smoking Even in the worst part of winter, I was in my truck to smoke

D**k

12. JW Marriott Grand Rapids (4-star hotel)

About this hotel

In a high-rise connected by an internal walkway to the DeVos Place Convention Center, this refined hotel alongside the Grand River is a 4-minute walk from the Grand Rapids Art Museum.Traditional rooms have flat-screen TVs, free Wi-Fi and desks, plus minifridges and coffeemakers. Some offer river views and/or access to a club lounge with free breakfast and evening appetizers. Suites add living areas with sofas. Room service is available 24/7.There’s a hip bar, a coffee shop and an American restaurant, as well as an indoor pool, a whirlpool and a spa. Other amenities include a 24-hour gym, 12 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the bathrooms
  • Guests praised the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Grand Rapids Art Museum and Rosa Parks Circle
  • Guests liked the American restaurant
  • Guests mentioned “Ballroom” 25 times
  • Guests praised the river views
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Brianna Hellrigel

We had a wonderful 3 night stay here for my birthday The staff was incredibly friendly and professional I would like to commend Drew especially for going above and beyond with our accommodations

The whole hotel is beautiful and we enjoyed a dinner in Margaux’s outdoor igloos which was cozy and fun, as well as the delicious breakfast buffet inside the restaurant The omelette chef was amazing and greeted us each morning as well Would definitely recommend staying here if you are in the area and not to mention it is within walking distance of all the best spots in town

Natalie Bell

The lobby is so awkward in when you check in

it is pretty shabby if you look closely around especially the ceiling Also in the rooms the windows were filthy and smelled very foul My room smelled different bad than my mom’s adjoining room which was odd The rooms are nice though esp the bathroom configuration We also had a very helpful bellhop and the man who checked us in was also very good They do need to let guests know the elevator takes a keyand the railing at the elevator bank needs to be higher seems so low for being 9 stories upI slept really well here which is priceless The luncheon buffet was good, and the evening bartender really went the extra mile and was very attentive Breakfast was also good but a tad $$$ $50 for two meals and 2 coffees Good brewed house coffee

Courtney Guthrie

The staff was very professional and kind Shout out to the front desk guy who checked us in last night – he was a manifestation of an amazing front desk associateThe place appeared very well cleaned

Our room was beautiful I very much enjoyed staying here Plus the Starbucks is a bonus 😎🥰

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13. Hyatt Place Grand Rapids-South (3-star hotel)

About this hotel

This modern, suburban hotel is 9.9 miles from the Grand Rapids Children’s Museum and 13.8 miles from Gerald R. Ford International Airport.Relaxed rooms feature free Wi-Fi, pull-out sofas and 42-inch flat-screen TVs, as well as coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee/cocktail bar and a 24/7 market cafe, plus meeting space, a business center and free parking.

Things You Need to Know

  • Guests liked the large rooms, which have TVs
  • 6 min drive to Craig’s Cruisers
  • 18 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • Guests mentioned lobbies 18 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott

This hotel is one of the best I have been to in a long time I have traveled to a lot of different places and stayed in my share of hotels, but this one tops them all! The night clerk is very friendly and an all around good guy A bit pricey but you get what you pay for

The room was clean and decent sized, would be perfect for someone on a business trip or someone from out of town visiting lake Michigan Definitely recommend this place if you need a hotel for the weekend or longer

Thomas Dafinger

Recently I stayed at this Hyatt Place for two consecutive nights Upon arrival the check-in took some time, as the receptionist had some issue with the guest right in front of me Finally in the room I noticed soon, that in the bathroom not everything was working properly

After flushing the toilet it made strange noises And the rack with towels on it was hanging loose But for two nights this was ok for me more or less One thing I didn’t like at all was, that housekeeping did not respect the do-not-disturb-sign outside the room! After the first night they knocked and immediately opened the door! After the second they knocked again, but at least waited for me to open the door Why do the have these signs, when everybody disregards them? Breakfast was ok so far Nevertheless this Hyatt property is below Hyatt standard only in my opinion At the moment I don’t know if I would return

josh robbins

BEWARE! This hotel will steal from you! I stayed here at the beginning of January and when I checked my credit card statement a few weeks later, there was an additional $750 charged to my card When I contacted the hotel, they claimed that I broke the television in the room and they billed me for property damage For the record, I did not break anything in that room! I am a business traveler who has stayed in this hotel before

What’s more is that they didn’t even call or email me to discuss the situation They simply charged my card, stole $750 from me, and then told me to take a hike when I complained about it I am currently disputing the charge with my credit card company, and if need be, will be taking this to smalls claims courtI travel for work all the time and I have never encountered a situation like this before They have lost my business, they have lost the business of any of my employees who travel there for work, they have lost the business of all of my friends and family, and the local company that I am working with that recommended I stay here is no longer going to send any of their customers who come to visit them to this hotel Unless you want to be accused of something you didn’t do, have money stolen from you, and have the biggest headache of your life trying to clear your good name, I highly recommend you find another hotel to stay at***UPDATE***I won! It took more than 3 months to get my name cleared, but I was finally able to get the hotel’s bank to acknowledge that I did not do anything wrong and refund my money! This place will try to scam you STAY AWAY!

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14. SpringHill Suites by Marriott Grand Rapids West (2-star hotel)

About this hotel

Off Interstate 196, this relaxed hotel is 1 mile from slides and ball pits at Playworld, and 4 miles from picnic spots at Johnson Park along the Grand River.Straightforward rooms with modern decor offer free Wi-Fi and flat-screen TVs, plus minifridges, and tea and coffeemakers.A breakfast buffet is complimentary. Other amenities include a gym and an indoor pool. Pets are welcome; fees may apply.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Rebecca Hansma

Weird layout to the rooms We liked the sitting area but not impressed that there isn’t a sink outside the bathroom Plumbing is INSANELY LOUD! Woke up this morning to what literally sounded like a person repeatedly smashing on our wall with a large hammer

It was from the pipes due to the people upstairs taking a shower Crazy insane loud! NOT a good way to start your day Toilet doesn’t flush properly, we need to take the lid off the tank and mess with the plunger Lock on bathroom door doesn’t work Pool area is VERY small The place is quite clean though and a very well stocked hot breakfast (coffee was very good too) Staff was very friendly and helpful

NehNette Swanson

I can’t say enough good things about this hotel!!! From the moment we walked in, when we received a fabulous welcome from the desk attendant, to the time we left, with more kind words from ANOTHER desk attendant, we were so pleased with this hotel The room was beautiful, clean, nicely appointed, and comfortable I noticed others comment on noise–that was not our experience even though the hotel was fairly full with lots of children running around

The complimentary breakfast the next morning was tasty and nicely laid out, and the lounging area was great Our only disappointment was the rain that started to fall just as we walked out to enjoy the outdoor firepit Not their fault! LOL! A great stay at a nice hotel with terrific staff Two thumbs-up!!!

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