hotel with smoking rooms in Lindon, UT

1. Sundance Resort (4-star hotel)

About this hotel

Set at the base of Mount Timpanogos, this upscale, Robert Redford-owned mountain resort is 23.4 miles from the Timpanogos Cave National Monument and 14.9 miles from Provo.Rustic-chic quarters feature wood furnishings and Native American accents. Standard rooms come with designer toiletries, coffeemakers, iPod docks and free Wi-Fi, while studio rooms add minifridges and fireplaces. Suites offer kitchenettes or kitchens, sitting areas and decks or patios.Free parking is provided. There’s a grill and a fine-dining restaurant, as well as a cozy bar. Other amenities include a spa, a fitness center and an art studio.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Mount Timpanogos Wilderness
  • Guests praised the friendly service
  • Guests praised the fine-dining restaurant
  • Guests mentioned “Zip line” 134 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Dan Michaud

Came for a corporate retreat event but extended our stay to be able to enjoy it longer Perfect mountain retreat Our cabin view was spectacular

The ski conditions were better than I would have thought considering there hadn’t been any snow in 6+ weeks Was expecting icy, but they do a good job grooming what they have We didn’t see them making any new snow all week yet coverage was not bad Would definitely return for another relaxing stay

Nicole Parish

Another excellent brunch and overall experience with the Sundance team We attended Easter Brunch, the afternoon session, and found it to be as great an experience as when we attended in the morning several years ago The food was excellent, with plenty of availability of everything

The team was fantastic as well, going above and beyond on a busy day to make sure we had a great experience Favorites this year were the prime rib and the brioche French bread Overall, I’d highly recommend and say that you can’t hit this brunch at a bad time

Meghan Burgan

Beyond excellent, it’s an exceptional property We had a studio room I never wanted to leave Adorable balcony with gorgeous tree views, fireplace, super comfy bed and pillows, perfect size for my husband and I

Staff was filled with smiles, great conversation, helpful with recommendations, everyone we encountered was top notch!Every single bar or restaurant was the BEST, especially The Foundry for dinner Definitely make reservations before you arriveWe didn’t have time to ski but I can’t wait to go back and check out the slopes

2. Best Western Timpanogos Inn (3-star hotel)

  • Address: 195 S 850 E, Lehi, UT 84043
  • Phone: (801) 768-1400
  • Ratings: 4.3 (750 reviews) Very good
  • Website : Best Western Timpanogos Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel with free WiFi, breakfast & parking, plus an indoor pool & a hot tub.

About this hotel

This casual hotel in a low-rise building is 5 miles from Thanksgiving Point Gardens, and 10 miles from Timpanagos National Park and Caves.Relaxed rooms feature flat-screen TVs with cable channels, plus minifridges, microwaves, coffeemakers and complimentary Wi-Fi. Suites add separate living areas, pull-out sofas, kitchenettes and whirlpool tubs. Kids age 17 and under stay free with an adult.Hot breakfast is free, as is parking for large vehicles. Other amenities include an indoor pool and hot tub, a business center, and a coin-operated laundry.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to Hutchings Museum Institute
  • Guests liked the clean rooms but some thought they were small
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Levi Aldean

My friend and I enjoyed our stay overall The room was dated but seemed clean enough When I needed more towels it was a challenge to communicate with the housekeepers

Milly in the kitchen helped me with the towels Her breakfast was also very well done, tasted good and well presented She was very dedicated to also cleaning the breakfast area

Karson Nelson

It was a pretty decent stay They could not find our reservation and so they put us in what I assume is their worst room (1 queen sized bed and no microwave) the night manager when we stayed was not friendly (neither was he rude) he was just indifferent The pool and hot tub were great

The breakfast was pretty good as well with many different options and no limit to how much you could get

Sarah Herr

Walking into the lobby, I noticed sparkling clean floors and nicely decorated Our room didn’t disappoint either-extremely clean and well maintained The staff was friendly and professional

The front desk staff was extremely helpful and professional The breakfast was hot, fresh and well stocked Definitely will stay here again when visiting Salt Lake!

3. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

4. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

5. Comfort Inn & Suites Orem – Provo (2-star hotel)

About this hotel

Less than a mile from I-15, this straightforward hotel is 5.2 miles from Brigham Young University.The simple rooms and suites feature free WiFi and have en suite bathrooms with showers, as well as cable TV and coffeemakers. Upgraded rooms and suites also have minifridges and microwaves, and suites add living areas with pull-out sofas.Complimentary hot breakfast is provided, and there’s an indoor heated pool and hot tub. Other amenities include a fitness room, laundry facilities (fee) and free parking for cars, buses and RVs.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 7 min drive to Woodbury Art Museum
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Mar Loste

Very disappointing Our room was crawling with bed bugs My companion’s arms and legs were full of bites

We brought it to the attention of management several times Manager did not even get back to us We all know that changing the sheets will not help address the problem Issue was brought up everyday beginning Tuesday until the morning of our check out Sunday Front desk offered to have us change room on Thursday but the property was fully book for the weekend so we won’t have a room for the rest of our stay How convenient I am waiting for the manager or someone to respond to our complaints

Greg Kraft

We had a reservation for a non smoking room When we enter our room around 9 pm the room had a heavy smell of smoke We called down to the front desk to let them know

She said she would put a note so we don’t get charged She said they had a problem with that room and thought they got the cigarette smell out No offer to move us because they were full We suffered through the night Our close stink our sinuses are messed up Very dissatisfied

Janel Gomez

TV did not work, hair dryer didn’t work, bathtub would not drain properly, bathroom floor was sticky and dirty Clothes dryer in the laundry room for customers was broken, took our money and we were never offered to get it back We had requested a non pet friendly room and got a room that showed evidence of pets being there as the bedskirts on both beds had been ripped by claws

They did not have 1 extra tv or hair dryer in storage to immediately replace any broken ones Poor management Do not recommend

6. Holiday Inn Express & Suites Springville-South Provo Area, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 15, this unpretentious hotel is 4 miles from the Springville Museum of Art and 5 miles from the Peaks Ice Arena.Straightforward rooms offer free Wi-Fi, flat-screens and coffeemakers, plus microwaves and minifridges. Suites add living areas with sofabeds. Kids age 18 and under stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a business center.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have TVs and microwaves
  • 8 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests liked the lobby, mentioned 13 times in reviews
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Y Wink (WildWinklers)

Passing by Provo for a night, we needed a room for our family of 5 I booked a double queen room and requested a rollaway add on before we arrived, the rollaway was declined due to the limited space in the double room Completely understandable, I actually appreciate the fire safety concerns

I was emailing with Jeff the GM back and forth requesting to change our reservation to a double queen suite with pullout couch, he said those rooms were all booked but offered us a complimentary alternative of a king one bedroom suite with pullout couch AND a rollaway bed to accommodate us and our 3 children We arrived later that night and was able to thank him in person Jeff and his team are amazing and their customer service is top notch!The suite was very roomy, clean and comfortable Breakfast was fresh and well stockedThis is the reason we always stay at Holiday Inn express everywhere we go! It pays to be a member!

7. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

8. Hampton Inn Draper Salt Lake City (2-star hotel)

  • Address: 13711 S 200 W, Draper, UT 84020
  • Phone: (801) 571-3700
  • Ratings: 4.4 (327 reviews) Very good Eco-certified
  • Website : Hampton Inn Draper Salt Lake City
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Understated rooms in a casual hotel offering an indoor pool, a 24/7 gym & a patio with a fire pit.

About this hotel

Off Interstate 15, this informal hotel is 4 miles from the Loveland Living Planet Aquarium, and 7 miles from Thanksgiving Point, a sprawling complex with a working farm, museums, shops and gardens.The understated, streamlined rooms have microwaves, coffeemakers and minifridges, as well as flat-screen TVs and Wi-Fi.Amenities include an indoor pool and a 24-hour fitness room, plus a patio with a fire pit. A hot breakfast buffet is available, as is parking with space for large vehicles.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to Loveland Living Planet Aquarium
  • Guests praised the friendly service
  • Guests liked the indoor pool

Feedback From Real Customers

Isabella Oxsengendler

Pleasant and quick check in Newer hotel in a quiet area with sufficient parking Everything was clean and the room was spacious

Bathroom was a good size and had great lighting with an over sized shower Complimentary Toiletries were good quality Complimentary coffee in the lobby was a nice touchBecause we had to check out early, they could not provide us with a small breakfast to go, this was the only inconvenienceI’d still give it 5 stars as overall it was a great place to stay!

Emily Smith

Newly built hotel, exceptionally clean and in a very convenient location right off the I-15 Short drive to lots of restaurants points of interestWe stayed as a family with 2 young children – the buffet breakfast and pool were a huge hit!Lots of food options, anything from hot waffles with juice to hard boiled eggs and bacon with flavored water or coffee

Sadly if you eat a gluten free diet you will be limited to the eggs and meat selection for the day (sausage or bacon) and dairy products No gluten free cereal or baked good options I made do with a few peanut butter packets from the waffle bar since I’m not huge sausage fanThe rooms were so clean and nice and spacious enoughMy one problem with the hotel room was the blasted “barn door” on the bathroom It offers virtually no privacy due to large open gaps on either side when shut and there is no lock The kids could freely come in and out as we used the bathroom and that was a little annoying, and they loved to slide it fast and slam it so I can see how that could have the potential to be annoying for other visitors (We did put a stop to this from our kids)We slept with a sound machine so it’s hard to judge how quiet the hotel is at night but we slept just fine, zero issues there We were on the fourth floor, top floor which helpsThere was ample charging ports throughout the room in convenient locations, and several USB ports which was perfect!Also each room has a fridge and microwave, nice touchI loved the room darkening and light filtering curtain options, very effective

Jane Elizabeth Alcala

What a disaster So sad to say because I had high hopes The first room smelled awful

Then I went to the front desk and she was very sweet about it (this lady was very nice and helpful at check in) and gave me the room across the way It also smelled so strong it made my eyes water too but I had so much work to get done I thought I will just try and put up with it Not sure what the prior people were cooking in those rooms I couldn’t even sleep, it gave me a headache Was too tired to get up for breakfast after not sleeping The washcloths were in a ball at the corner of the sink The toilet paper had about a quarter left and was unrolling onto the floor When we peeled the bedsheets back there was black curly hair The shower has handprints on the glass Those things were really disappointing, I didn’t even get any rest or to shower But to top it off I had a small medical emergency this morning and was hoping to extended my check out a tiny bit to get a shower before I left I called 0 from the room and the lady who answered at around 10:55 am was SO RUDE I’ve never encountered that before Absolutely sarcastic and just went out of her way to be so so rude We travel the United States on business and sometimes are in a new state daily so we are very well versed with Hilton Never have we ever had someone so absolutely rude and her tone was purposely so demeaning hopefully she finds another job out of the hospitality industry I was going to extend another night and have our employees meet here to book but after speaking with that lady we are going elsewhere Rooms were not even clean and that lady makes paying double elsewhere more than worth it

9. SpringHill Suites by Marriott Provo (3-star hotel)

About this hotel

This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 11 min walk to the BYU Museum of Paleontology
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Serina S

Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly

The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark

Trisha Kaiser

Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her

When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards

Ron Johnston

Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot

Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties

10. Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel (2-star hotel)

About this hotel

This suburban hotel is 4.6 miles from Brigham Young University, 5 miles from the Utah Valley Convention Center and 16 miles from the Sundance Ski Resort.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a free hot breakfast buffet, an indoor pool and a fitness center. There’s also a 24/7 convenience store, business center and meeting room. Parking is complimentary.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to Woodbury Art Museum
  • 9 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

Mandi Jones

I can’t recommend and say enough about this hotel Staff is amazing, kind and helpful Breakfast is really good, lots of options

Many times the gentleman was bringing more out close to the end time, when other hotels would just let it run out then wait to close the line, not here They made sure everyone was served My husband works at 4 am and this gentleman that helps with the breakfast gave him a few breakfast sandwiches to warm up in our room since he was always gone for breakfast Large rooms with comfy beds We had the room with the pull out couch and it was comfy as well Very pet friendly hotel, just pick up after your pet as I noticed some don’t I’d hate to see others ruin pets being able to come because pet owners aren’t doing their job cleaning up after their pet We were doing an addition on our house and had to stay here 6 days The customer service we received during our stay was top notch Highly recommend

Eric Jones

Very nice and clean place to stay Good breakfast options and no issues at all The staff was friendly, the parking was good, and would absolutely stay here again

The value was good overall – everything is high in this area but as compared to other options, the value is still good There are places to eat within walking distance and many more within a few miles The area that this hotel is in is very desirable Highly recommend

11. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

12. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

13. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 10 min walk to nearest train station
  • Guests liked the friendly service
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Holding

This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider

The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night

Jordon Hofman

You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept

The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!

Casey Swain

Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off

There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!

14. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (533 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

15. TownePlace Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is 4 miles from Provo Beach and 10 miles from museums and dining at Thanksgiving Point.Relaxed suites offer free Wi-Fi, flat-screens and iPod docks, plus desks, kitchens and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room, as well as a BBQ area and a coin-operated laundry. Other amenities include meeting space and a business center.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Evermore Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Ali Nicholas

We come to this hotel because we love it and every other time we’ve had a great experience Completely different story we experienced today Sunday morning at 8:30 AM 2/27/2022, we went to get the free breakfast and a cup of coffee

everything was empty, even the coffee machines, bowls etc Breakfast is from 7:00 AM – 10:00 AM we sat there waiting for a good 20 minutes and saw the lady that fills the food go look and see that the food was empty and just went back to the front desk where she was hanging out drinking coffee and continue to drink her coffee hanging out with the front desk worker Everyone down there was waiting for food Definitely makes you feel like they don’t care about their paying guests

Jason Miller

The room was nice, clean and comfortable I stayed the previous night at their sister property next door The second night of my time in Orem, I stayed here, the room was more expensive and I had hopes for a better breakfast, but it was the same as the other less expensive property next door (not great, in my opinion)

If your stay is short, I would stay at the Fairfield If your stay is longer, this hotel has a kitchenette so you could prepare your own meals and save some money from having to eat out

Ken Durrant

3 stars for a very 3 star hotel Nice staff though Had to drag my shower curtain down to the front desk and also ask for bedding (none in room for the pull out

maybe a covid thing) Shower curtain was torn in half Kids very disappointed that the pool and hot tub were closed They sent us to another hotel’s pool across the lot who didn’t let us in

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