hotel with smoking rooms in Lisle, IL

1. Hyatt Place Chicago/Lombard/Oak Brook (3-star hotel)

About this hotel

Off the I-88, this modern hotel is also 6.1 miles from golf at the Village Links of Glen Ellyn and 6.9 miles from the Odeum Expo Center.The polished rooms come with separate living and sleeping areas, 42-inch flat-screen TVs and pull-out sofas. They also include minifridges and coffeemakers.Amenities include an indoor pool, a fitness center, and a coffee and cocktail bar. There’s also 24/7 dining and a market, plus a complimentary local shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests praised the showers
  • 11 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked that this hotel is near shopping
  • Guests liked the professional service
  • Guests praised the restaurant
  • Guests mentioned pools 61 times
  • The hotel has a boutique store

Feedback From Real Customers

abdullah boudaya

Great management and great staff Very clean and organized hotel We were greeted by the manager upon arrival and the service was amazing

The hotel is super clean and the rooms are fantastic! I would highly recommend this place I will definitely plan to stay here for my next visits to Chicago area By the way the parking was also excellent and lots of shopping stores and restaurants around Thank you team for making our stay as comfortable as possibleSpecial thanks to the manager who guided us around the area and recommended places to go to

Misty Pranga

Had an excellent stay at this hotel We really enjoyed staying here and will recommend it to others My only complaint the entire time was that the pool was a bit cold

The staff were very friendly and accommodating at every turn Breakfast was great with lots of options for both hot and cold food I was very impressed they even offered almond milk for cereal and coffee

Leanne Clements

The rooms were clean and spacious The lobby, pool, breakfast area and grounds could of used some attention Unkempt to say the least! Breakfast was not very appetizing

We had an issue with our room door jamming and it was handled very unprofessional by the staff The clerk on staff was even using choice 4 letter words dealing with his frustration with the situation! The next day for our inconvenience, I was told I would receive an email with points enough for a free room for any Hyatt Place Of course, that never came Very disappointed!! I would not recommend nor go back to this hotel

2. Hampton Inn Chicago/Naperville (2-star hotel)

About this hotel

This straightforward, modern hotel off Interstate 88 is 2.3 miles from the Danada County Forest Preserve and 4 miles from Centennial Beach.Rooms decorated in soft neutral shades have free Wi-Fi, flat-screen TVs with HD channels, and coffeemakers; some also have pull-out sofas. Suites add living space.Parking, a local area shuttle and hot breakfast are complimentary. Amenities include a seasonal outdoor pool, a patio and a fitness center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 5 min drive to Herrick Lake Forest Preserve
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Ashish Marwal

I was very impressed by the cleanliness of the property and the friendliness of the staff at the hotel The room and the bathroom in the room were clean, beds were comfortable and the breakfast options were good with hot options and was well serviced I really liked the paper cutlery being used

I used the elliptical and the exercise bike in the fitness center and they worked well The lobby had coffee, tea and hot water available at all times which was very convenient Interaction with Mr Neel at front desk were all very friendly The only thing I felt that could be improved was that the room entry door had too much hallway noise getting in because of not having sealed around its edges But overall the quality of accommodation was excellent and I would definitely stay here again

Disney Fan

Booked this hotel same day after a horrible experience at another hotel and this place looked pretty good and had a good last minute price considering the holiday weekend Front desk gentleman was helpful and polite and while the hotel is older I was really surprised how well taken care of this hotel is While the room wasn’t the newest it was well kept and spotless

The biggest downside was the small cheap TV but otherwise I was impressed Morning staff was also nice and breakfast was pretty good They were also cleaning in the morning Overall I was pretty impressed and must say I am sad to hear that this property is up for sale and I am not sure how much longer this will be a Hampton Inn for but in the meantime I must say I recommend this Hampton Inn 4 stars!

Cassy Wedell

Staff was friendly and fantastic Rooms were clean Breakfast was great with so many options and staff was diligent in keeping things stocked and clean

They provided us with a pack and play and have us a discount since we were in town attending a funeral I would definately stay there again Located next to the highway Great restaurants within walking distance

3. Sheraton Lisle Naperville Hotel (4-star hotel)

About this hotel

Off I-88, this contemporary hotel is 4 miles from Centennial Beach and 5 miles from the Chicago Golf Club.Understated rooms have free WiFi, plus flat-screen TVs, coffeemakers and work areas with desks and ergonomic chairs. Some have minifridges and microwaves, while club rooms provide access to a lounge with perks such as continental breakfast, all-day snacks and evening appetizers.Parking and area shuttle service are complimentary. Other amenities include 2 restaurants, 1 with a bar, and a 24-hour cafe. There’s also a fitness center and an indoor pool, plus a 24/7 business center and 25,000 sq ft of meeting space.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests mentioned microwaves 15 times
  • Guests mentioned “banquets” 11 times

Feedback From Real Customers

Kevin Zevchik

This Sheraton was probably a very nice hotel prior to March 2020 The area of the hotel is surrounded by several companies and offices Since the pandemic, many are working remote now, therefore the area is a bit depressed (not all of Naperville)

In the hotel are many vagrants that have taken residence The upkeep of the hotel and housekeeping has significantly suffered due to this About 30% of the rooms are these ‘long terms’ and you will find them roaming the hallways at all hours and leaving garbage outside of their rooms We used our Suite Upgrades for a suite that was in severe neglect The curtains were all torn terribly Items on the wall were falling off like door stoppers and racks The pull out sofa bed was broken and completely unusable They moved us to another room that was not much better The lounge was closed since 2020 and no indication that it will reopen

Mary Chandler

We were there for the Buick national car show as a swap meet vendor Lovely King room, very Comfortable bed and pillows Great hotel for an event

Lots of meeting rooms, large banquet room, Starbucks coffee in rooms and in lobby and at breakfast buffet I tried to get more coffee packs sent to my room twice but never got it Breakfast buffet was ok Pancakes were awesome Nothing special on the buffet for $16 However we did get ours for $12 since we attended this event Lots of free parking Lobby was very spacious and had comfortable couches and nice decor

Dalal Sheikhah

Never trusting the Sheraton name again It was the most dirty hotel I ever seen we already found our room full of dust and the bed sheets was disgusting and worn out They just are using the covid situation as an excuse for not cleaning every day and when the come to clean the stuff are rude and want to clean on there own timetable

So believe me pick another hotel and don’t waste your money

4. Embassy Suites

About this hotel

In an area filled with fast food restaurants and shopping centers, this relaxed all-suite hotel is 3 miles from the Interstate 88/355 interchange and 4 miles from The Morton Arboretum.Warmly furnished suites provide separate living rooms, TVs and wet bars, in addition to microwaves, minifridges and coffeemakers. They also have sofabeds and Wi-Fi. Room service is available.Amenities include an indoor pool, a hot tub and a gym, as well as a lounge serving drinks and light snacks. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Fadi salam

I’m Hilton member so its a great investment that I did with Hilton it’s totally worth it So highly recommended it if you travel once in a while or consistent travelerBut this hotel just amazed us This place is just amazing, we are loving the service and breakfast 🥞😍 we can have what they added to the breakfast and can also have it freshly made 😁 felt like home seriously

Staff is highly trained and polite Have helped us with all of our random questions The whole hotel is spot less and specious Rooms are bigger than normal Hilton hotels, we always take 2 queen bed and got small lobby, fridge, nice finished bathroom, multiple sink around the room 😁 well that is different well you won’t know until you stay here lol but it’s a perk I would sayNice big parking outside and beautiful view of the road we can see from our room Cool and vibrant place must stay here if you visiting Chicago city and the area around here

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5. Hilton Garden Inn Naperville/Warrenville (3-star hotel)

About this hotel

This straightforward hotel is less than 4 miles from the Naperville Riverwalk, and under 8 miles from Chicago Premium Outlets.All of the contemporary rooms offer flat-screen TVs with premium cable channels, plus minifridges, microwaves, and free WiFi. Suites add separate living areas with pull-out sofas, and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a bar and 24/7 pantry. Guests can visit the fitness center and indoor pool. Additional amenities include 4 meeting rooms, business center, plus free parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 7 min drive to Herrick Lake Forest Preserve
  • One of the few hotels in the area with a 24-hr front desk
  • Guests mentioned lobbies 18 times
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers

A Behounek

1st time staying in a garden inn Very clean, quiet, great location Very friendly staff as well

My family all slept pretty well My daughter and I had fun in the pool The only complaint I had was breakfast There is a charge of $8/each for continental breakfast? There are two breakfast diners close by so we passed on paying $24 for cereal and fruit

Rick Curtis

This hotel was very clean The staff at the front desk were very friendly, helpful, and accommodating This hotel is in an extremely convenient location with quick access to a major highway

There are a good variety of dining options in the immediate area We felt safe throughout our visit at this hotel and feel that it’s a good choice for families

maira dawood

Honestly, the worst mattress to sleep on We had adjoining rooms so I tried all 3 and all 3 are so bad And the pillows? I recommend bringing your own pillows

Big fluffy pillows that turn flat after a few minutes of laying on them Its 4:19AM as I write this I need a massage or a visit to the chiropractor now Such a shame for a Hilton

6. Holiday Inn Express Naperville, an IHG Hotel (3-star hotel)

About this hotel

Set amid shopping plazas and casual eateries off Interstate 88, this informal hotel is 5 miles from The Morton Arboretum and 3 miles from pioneer history at the Naper Settlement.Relaxed rooms offer free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add living areas with sofabeds.Breakfast and an area shuttle are complimentary. There’s also a business center, a gym and a 24-hour indoor pool. Parking is available.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 10 times
  • Guests mentioned pools 14 times

Feedback From Real Customers

Kim Wagner

The room was fine Clean and comfortable The breakfast fell short

We were there on Mothers Day morning, at breakfast by 830 No eggs Fruit bowls empty Other foods low Choose our food and sat for 20 minutes Never saw ANYONE tending the breakfast area No more eggs No wiping tables Nothing I get that staffing is short, but 1 person can handle it!

Chris Julian

Almost everything was perfect about this stay Great room, comfortable bed and big TV There were two downsides

No HBO is one The other was getting hassled by the guy at the front desk because he didn’t believe our dog was a service animal He started asking questions deemed illegal by the ADA Some training regarding how to properly comply with the ADA is needed That being said I will definitely stay at this hotel again

Mariah Rice

I’m a traveling night shift RT and it was difficult working something out to sleep here for three days during the day It was sounding like I was going to have to book 5 nights just for three sleeps after my shifts When I got to my room to shower and sleep there were thick black hairs on the shower walls and covering the hair conditioner/body wash

Luckily I brought my own soap so I won’t have to touch itEdit: second day here and I wanted to check out the gym and pool before my shift Both seemed like they had not been cleaned in days; gym floor was visibly dirty and the pool area was a mess with dirty towels strewn everywhere and neither areas had fresh towels

7. Comfort Suites Lombard – Addison (3-star hotel)

About this hotel

Set off I-355, this modern all-suite hotel is 2 miles from the Safari Land indoor amusement center and 6 miles from the championship golf course at Medinah Country Club.Suites with classic decor come with free Wi-Fi, flat-screen TVs, desks and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Upgraded suites add whirlpool tubs.Hot breakfast, coffee, and parking are complimentary. There’s also an indoor pool and an exercise room, as well as a business center and a gift shop.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 7 min drive to Safari Land
  • Guests mentioned hot tubs 29 times
  • Guests liked the indoor pool

Feedback From Real Customers

Deval Dragon

This Comfort Suites is run down but they are doing their best There is no breakfast to speak but the staff is friendly During the week it is a nice quite place but on the weekends this hotel is hopping

Loud parties, cigarette and marijuana smoke and lots of people running around If you want to relive your college days I highly recommend booking a weekend stay here

Hannah Jones

NOT for groups!!!We were promised a meeting space with our group, and this was a deciding factor in choosing the hotel However, upon arrival we were told that the new owners do not rent out the room or that it would be $300 (which is a drastic overprice, the room was not good quality other than having tables and chairs) The only bright spot was the evening employee who listened to us and helped us work out something for our group of students

I would NOT recommend this hotel for groups, especially if you are looking to have space to be together The new management is horrible, and clearly they don’t value groups We were also scolded for a noise complaint that was not even our students I would never come back

8. The Westin Chicago Lombard (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Graue Mill & Museum and 4 miles from Lilacia Park.Relaxed rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Suites add sitting areas. Some offer pull-out sofas, in-room treadmills, balconies and/or access to a club lounge with free drinks.Parking is complimentary. Other amenities include a seafood restaurant, a steakhouse and an indoor pool. There’s also a gym, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Leia Adams-Gray

Excellent hotel, comfortable beds, really awesome lap pool and gym, and hot tub Little deep for small kids but we brought a life jacket and our daughter loved it I was able to swim for hours alone during the day

It was so relaxing Great restaurant down in the lobby Great breakfast in the executive lounge Super friendly staff Definitely recommend staying here

Emily Stranski

Love this place We first visited in December for a pool night during Christmas break We just went back again last week because the kids kept begging to go back

The pool and hot tub are great! Huge pool, much larger than most hotels It is 4 feet deep throughout, so good for my kids who can swim wellHot tub adjacent to pool but tucked away so nice for me to relax while still able to keep an eye out Over Christmas, there were maybe 2-3 other couples/ families using pool while we did This last time we came during a snowstorm, so we literally had pool to ourselves in both the evening and next morningRooms were well appointed, recently renovated, and clean Exactly what I was expecting Front desk is very friendly and helpful as wellI’m a bonvoy member and enjoyed the late checkout offered with my status in order to enjoy the pool longer before we leftThis hotel is right next to Target, the Yorktown mall, movie theater, restaurants Plenty of options and amenities for a business or family type traveler Highly recommend!

k00nta

I stayed at this hotel for the weekend and it was great The room was spacious with two queen sized beds The lobby looked very nice with fast elevator times as there were 5 elevators

The hotel also has quite a few services such as an indoor gym, pool, and Starbucks I would definitely stay here again as it’s located near many stores and restaurants

9. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

10. DoubleTree by Hilton Lisle Naperville (3-star hotel)

About this hotel

Off Interstate 88, this upscale hotel is 3 miles from the Morton Arboretum and 5 miles from the Naper Settlement pioneer reenactment village.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. Suites add dining tables and whirlpool tubs.Parking and an area shuttle are free. Other amenities include a high-end restaurant, a stylish bar and a 24-hour convenience store. There’s also a fitness center, an indoor pool and a hot tub, plus a business center and event space (including 2 ballrooms).

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to the Morton Arboretum
  • Some guests complained about the air conditioning but others praised the beds
  • The hotel has a concierge
  • Guests mentioned “cookies” 20 times
  • Guests mentioned “banquets” 15 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sindaze 101

Rooms were clean but very small and in an extreme need of an update As is the entire hotel Carpets are old and torn

Not Fridge or Micro The only chair was for the desk The bathroom is small and no counter space to do hair or make up Not even a towel hook on the bathroom door to hang towels Room was musty smelling and overall if we were not forced to stay here for the event we were attending, I would have left and gone elsewhereOne bartender to serve drinks and food for a completely booked hotel (136 hockey players and their families plus two weddings) Bartender was over worked and under friendlyA simple task of asking a housekeeper for two clean towels was met with a no and we were told to go to the front desk The front desk said they would send them down Waited over an hour and finally just went and found another housekeeper on a different floor who was willing to give up two towels Called front desk to express my disappointment and was met with someone just coming on duty No desire to find out the miscommunication so that it doesn’t happen againParking is also poorly planned Only two entrances One of which is no where near any parking so the walk is sufficient Especially when it’s raining as it did today The other only holds about 3 dozen carsAll in all, if you can, I recommend you stay somewhere else

Laurel Riffey

The rooms at this hotel are extremely dated for a Hilton property Our room had 2 double beds Double beds aren’t very comfortable to share with another person

I’m surprised they even exist anymore in a hotel setting Beds and pillows were too soft for my liking No fridge in the room When I went down to the front office to ask if I had overlooked the refrigerator in our room, the front desk staff was very quick and curt to tell me no We left to go get waters for our stay When we arrived back and I asked the front desk staff if there was a fridge I could borrow or rent They said they would check Why not offer that as a solution earlier?? One was quickly delivered to the room which was a nice surprise The AC worked beautifully We were staying there for an event The hotel was centrally located for what we were doing It was also near a few preserves where I was able to explore in the mornings

Jamie Watkins

I like this hotel 🏨 The pillows are soft and the bed isn’t too hard The sheets and comforter are soft Walking distance to my works HQ

always a bonus Super close to The Old Pour House 🍺 in Freedom’s Commons which is an excellent restaurant for large groups for work or just hanging out after work The hotel has a bar and restaurant that I haven’t been to The decor in the rooms is ‘antique’ More to come

11. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

12. Holiday Inn Express Naperville, an IHG Hotel (3-star hotel)

About this hotel

Set amid shopping plazas and casual eateries off Interstate 88, this informal hotel is 5 miles from The Morton Arboretum and 3 miles from pioneer history at the Naper Settlement.Relaxed rooms offer free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add living areas with sofabeds.Breakfast and an area shuttle are complimentary. There’s also a business center, a gym and a 24-hour indoor pool. Parking is available.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 10 times
  • Guests mentioned pools 14 times

Feedback From Real Customers

Kim Wagner

The room was fine Clean and comfortable The breakfast fell short

We were there on Mothers Day morning, at breakfast by 830 No eggs Fruit bowls empty Other foods low Choose our food and sat for 20 minutes Never saw ANYONE tending the breakfast area No more eggs No wiping tables Nothing I get that staffing is short, but 1 person can handle it!

Chris Julian

Almost everything was perfect about this stay Great room, comfortable bed and big TV There were two downsides

No HBO is one The other was getting hassled by the guy at the front desk because he didn’t believe our dog was a service animal He started asking questions deemed illegal by the ADA Some training regarding how to properly comply with the ADA is needed That being said I will definitely stay at this hotel again

13. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

14. Hyatt Lodge Oak Brook Chicago (4-star hotel)

About this hotel

Set 2 miles from the Mayslake Peabody Estate, this upscale hotel overlooking a private lake is a 10-minute walk from Lizzadro Museum of Lapidary Art and 10 miles from the Village Links of Glen Ellyn golf course.The modern rooms feature free Wi-Fi, 42-inch flat-screen TVs and coffeemakers. They also come with work desks, private balconies or patios.An area shuttle and parking are complimentary. There’s a casual cafe with a seasonal patio, plus a cozy bar with lake views. Other amenities include a spa, an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 13 min walk to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Trail” 18 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Susie Sand

We celebrated our anniversary yesterday and stayed here We were surprised by the hotel with champagne and chocolate strawberries in our room,nice touch 😉 It was a lovely experience overall

Though we could imagine how beautiful the scenery is in the summerwe will definitely be back! The property is huge, pool is big enough to swim laps, there’s a hot tub too Gym is also very big There’s a cute restaurant that over looks the lakewe didn’t get to try it because we arrived after 3pm and it’s only open for breakfast and lunch but you can still get dinner later in the bar/lounge Clean, beautiful,relaxing property and staff was very nice as well

Jo L

One of the most romantic hotels I’ve ever stayed at Rooms were clean, and a big plus is that they have windows that actually open and you can get some fresh air in the room The front desk was professional and attentive

The design of the building and the location give you that unique lodge feel, like you’re somewhere in the mountains of Austria Great stay, and will stay here whenever I’m in the area They are dog friendly and the prices are more than fair $25 daily pet fee and 60lbs weight limit

Marian Jones

Love love love the location The scenery was beautiful The rooms could have been cleaned

There was dust every where My niece room had a spider web in the corner of the room with a spider So that room hadn’t been cleaned in awhile The bathroom sink had mold or something around the faucet So i did cleaning myself Because staff said the rooms don’t get cleaned until the 3rd day

15. Best Western Naperville Inn (2-star hotel)

About this hotel

Less than a mile from Interstate 88, this unpretentious hotel is 2 miles from the DuPage Children’s Museum and 3 miles from the Sea Lion Aquatic Park.Relaxed rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Upgraded rooms add in-room whirlpool tubs. Suites feature separate living areas with pull-out sofas.A breakfast buffet and parking are complimentary. Other amenities include a 24/7 fitness center and a sauna. There’s also meeting space, a business center and a coin-operated laundry.

Things You Need to Know

  • The rooms have minibars and refrigerators
  • 7 min drive to DuPage Children’s Museum
  • Some guests complained about the beds
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Housekeeping” 19 times
  • The fitness center has weight machines

Feedback From Real Customers

Bethany Cook

The whole experience wasn’t bad The breakfast looked good The staff was good to me

The location is great and there are places to walk to Though the price was only a few dollars cheaper than the nicer hotel across the street where some of my group wound up The hotel needs work Alot of stuff is stained yellow including the floors, chairs in the lobby and the sheets There was no air on in the hotel in the middle of the summer except for the rooms which made it hard to be in the lobby as a group The sheets had holes in them and the only thing on the bed for cover was 2 thin sheets and a light blanket The drains in my tub and sink were broken The shower had mold/mildew and the shower was funky My room seemed to be one of the better rooms out of some that others in my group had

Bat Man

I can’t say enough great things about this location and it’s staff I cane here temporarily as I looked for a place to live in area From the time I checked in they made me feel at home

The rooms are nice and clean and you get waffles at breakfast Not to mention eggs,biscuits & gravy! Plus healthy options as wellThe pictures are of my favorite people at front desk So please be kind to themIf you come to Naperville and looking for a nice place stay here and NOT MOTEL !

Kristina Kvapil

Staff was nice enough, check in was easy Location was good, next to many things The rooms left something to be desired from what I’ve come to expect from best western

The sheet had a mysterious yellow spot, the middle blanket has clearly been washed a million times and was getting grungy as well as having holes that looked like cigarette burns, the AC was pretty pathetic and we ended up sleeping under sheets only because the room wouldn’t cool down enough, the toilet wasn’t sealing properly and kept running as well as leaking so we had maintenance come up just to make sure we didn’t get charged for it- he basically shrugged it off and said it was fine Other than that the rest of the room was fine This is the 4th best western we’ve stayed at this week and it definitely didn’t seem on par with the others

16. Hyatt Place Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

In a commercial area off Interstate 88, this relaxed hotel is 4 miles from Riverwalk Park, and 23 miles from the Frank Lloyd Wright Home and Studio.Bright, casual rooms with sofabeds offer free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas.Freebies include parking and an area shuttle. There’s a laid-back restaurant, a market and a bar, as well as an indoor pool, a 24-hour gym and 1,200 sq ft of meeting space.

Things You Need to Know

  • Guests liked the clean, large rooms and praised the beds
  • Guests praised the friendly service
  • Some guests complained about the bathrooms
  • Guests praised the laid-back restaurant
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Paul Owen

I have stayed here and across the parking lot at Hyatt House Every time the front desk people have been amazing and helpful The rooms are nice and clean

Also can’t beat the price for the services For example: tonight the AC in my room wasn’t working I called down and within a minute the service tech came to my room They worked and worked but it still wasn’t working So they helped me get a room at another hotel near by, refunded me completely and gave me 2 free nights for the future Can’t beat it

Janice Marfiz

Stayed here for a work trip and the pricing was very reasonable The staff was super friendly and the continental breakfast had a good variety of product There was free parking which was great

The restaurant is not functioning right now but they have a snack bar and some items for alcoholic products The first night we ended up ordering in pizza and ate in the lobby, we wiped off the table when we left but the next morning when we ate breakfast there were still crumbs on the floor and you could tell the table hadn’t been cleaned The rooms they show online are not the rooms that we got While the room had almost everything the same, online it showed a full kitchenette but all we had was a coffee maker and small fridge The rooms online showed an entirely different setup The furniture looked old and tattered When I sat on the couch I felt lower then the ottoman and it was awkward to use together The faucet in my room was missing the bottom piece and it was weird stepping out of the shower and having to maneuver around the toilet The hotel did have a clean smell which was nice but no housekeeping available under 3 days stay unless you ask All in all I think for the price the hotel was a decent stay and the employees were super helpful I guess I was expecting more from a hyatt company

Anthony Norton Hernandez

The rooms were very clean and smelled good I loved that the rooms had a nice big couch along with a very comfortable bed Mini fridge and coffee maker in the room although no microwave, I think there was one downstairs

The AC works perfectly and they have a pool/hot tub and bar downstairs As far as the patrons, I had no problems with any other guest and everyone was respectful

17. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

18. Hampton Inn Chicago/Naperville (2-star hotel)

About this hotel

This straightforward, modern hotel off Interstate 88 is 2.3 miles from the Danada County Forest Preserve and 4 miles from Centennial Beach.Rooms decorated in soft neutral shades have free Wi-Fi, flat-screen TVs with HD channels, and coffeemakers; some also have pull-out sofas. Suites add living space.Parking, a local area shuttle and hot breakfast are complimentary. Amenities include a seasonal outdoor pool, a patio and a fitness center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 5 min drive to Herrick Lake Forest Preserve
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Ashish Marwal

I was very impressed by the cleanliness of the property and the friendliness of the staff at the hotel The room and the bathroom in the room were clean, beds were comfortable and the breakfast options were good with hot options and was well serviced I really liked the paper cutlery being used

I used the elliptical and the exercise bike in the fitness center and they worked well The lobby had coffee, tea and hot water available at all times which was very convenient Interaction with Mr Neel at front desk were all very friendly The only thing I felt that could be improved was that the room entry door had too much hallway noise getting in because of not having sealed around its edges But overall the quality of accommodation was excellent and I would definitely stay here again

Disney Fan

Booked this hotel same day after a horrible experience at another hotel and this place looked pretty good and had a good last minute price considering the holiday weekend Front desk gentleman was helpful and polite and while the hotel is older I was really surprised how well taken care of this hotel is While the room wasn’t the newest it was well kept and spotless

The biggest downside was the small cheap TV but otherwise I was impressed Morning staff was also nice and breakfast was pretty good They were also cleaning in the morning Overall I was pretty impressed and must say I am sad to hear that this property is up for sale and I am not sure how much longer this will be a Hampton Inn for but in the meantime I must say I recommend this Hampton Inn 4 stars!

Cassy Wedell

Staff was friendly and fantastic Rooms were clean Breakfast was great with so many options and staff was diligent in keeping things stocked and clean

They provided us with a pack and play and have us a discount since we were in town attending a funeral I would definately stay there again Located next to the highway Great restaurants within walking distance

19. Sonesta ES Suites Chicago-Lombard (3-star hotel)

About this hotel

This extended-stay hotel is 0.6 miles from Yorktown Center’s sprawling shopping mall and 4.7 miles from golfing at the Village Links of Glen Ellyn.The traditional studios to 2-bedroom suites come with kitchens and free WiFi, as well as sofas, fireplaces and flat-screen TVs with premium cable channels. Suites add separate living areas and additional TVs, while some offer vaulted ceilings and multiple levels.Free perks include hot breakfast, weekday evening socials, and parking. There’s also a grocery delivery service, a 24/7 convenience store and BBQ/picnic areas, plus a seasonal outdoor pool, a gym, laundry facilities and an airport shuttle.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to the Morton Arboretum
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly and professional
  • Guests praised the restaurant
  • Guests mentioned “a fireplace” 15 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Goodman

Great Stay; Great hospitality Absolutely loved the Suite & having access to full refrigerator, stove, microwave, coffee pot and complimentary teas, coffees The suite was clean

My daughter and I had a fully cooked mealKale greens, Shrimp dish over cilantro/lime rice, and salad The set up allowed for a comfortable, cozy staff Once insulation is improved, I can give 5 stars 🌟 Keep up the great work I look forward to trying out the 2 level Loft 😊

Jim Morris

First of all, we dealt with Madison on the phone and at the front desk FANTASTIC representative for this hotel She was informative, cheerful, and remembered our name when ever we talked with her

A great asset for this business We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room Kitchen suite had seating for 6+ without having to sit on the bed One of the nicest places we ever lodged athighly recommend

Rodney Hensley

We stayed 2 nights First night was quiet and our interaction with staff was friendly and pleasant Second night, the people that were staying in the room above us had a party with loud music

At midnight we ran the dishwasher to cover all the noise At 2am, the dishwasher shutoff and some of the people were outside talking and laughing I called the front desk to complain The music volume did go down but they talked louder and began to stomp their feet Fifteen minutes later I complained again and front desk said that it would take awhile to evict them Thinking things would get better, since they were being evicted, I waited 30 minutes before calling the front desk again When I complained the front desk seemed surprised I hear one person say, in the background, “they are still loud?” The person on the phone said, “we’ll send security” The music volume did go back up, but stomping of the feet and laughing reduced It was apparent the front desk wasn’t going to do anything Finally at 6 it got quiet When I checked out the gentleman at the front desk said security did go back at 3 (my final complaint) to the door but didn’t hear anything I will never stay at this hotel again My advice to anyone considering this hotel is to record the noise so management can hear it the next morning and prove staff and security didn’t do their job or run the dishwasher all night

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