hotel with smoking rooms in McKinney, TX

1. Candlewood Suites Plano North, an IHG Hotel (2-star hotel)

About this hotel

Off US-75, and less than a mile from casual eateries and shops, this informal all-suite hotel is 3 miles from both Oak Point Park and Nature Preserve, and a restored 19th-century farm at Heritage Farmstead Museum.Straightforward suites offer Wi-Fi and flat-screen TVs, as well as living areas and kitchens.Amenities include a 24-hour breakfast/snacks kiosk, a gym and a business center. There’s also an outdoor BBQ area with picnic tables. Parking is available. Pets are welcome for a surcharge.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • The rooms have refrigerators and coffee makers
  • 6 min drive to the Plano Station, Texas Electric Railway
  • Guests praised the service
  • Guests mentioned beds 10 times
  • The fitness center has treadmills and free weights

Feedback From Real Customers

Michael Corley

There room itself is typical for this price range A couple of issues we had with this location was primarily around parking Our room was 221 which happens to be the last room on the floor

We were across the hall from the fire stairwell exit that also served as the exterior door at the end of the floor Unfortunately, there are only four real parking spots on that end of the building That just means if your room number it’s close to 100 200 300, then your walk to your car won’t be that far But if you’re room is closer to 121 221 or 321, You’re likely going to have a bit of a trick between your room and your carThe shower and room 221 has a high-pitched squeal with the shower head Apparently there is an issue with the shower head and anytime someone takes a shower, you hear a very high-pitched squeal throughout the entire room and it’s very loud in the shower itselfThat’s for cleanliness, our bathroom still had a used bar of soap in the shower and a prior customers toothbrush and razor on the shelf unit hanging on the wallThe AC does have a fan that will stay on the entire night so that’s a plusAccess to one of the TVs HDMI port is very difficult to get to if you have a device that you want to plug in You can get to it but you can’t move the TV to see it as it’s mounted diagonally on the wall in the cornerThe lobby does not have any tables nor do they offer any breakfast in the morning If you’re looking for somewhere together with some friends at the end of the night, you’ll have to gather in a room or outsideAll in all this hotel was just fine but I wouldn’t recommend it We chose this hotel because it was pet friendly, but you do sacrifice in other areas for that

Cer

Would not recommend this place Pots, pans, utensils, dishes are very worn out and filthy Found other people’s hair in bedding during check in

Bathroom does not have a vent or that it’s broken I assume daily housekeeping doesn’t exist that’s why it wasn’t offered The bath towels are on the smaller side and rough There was a stain in one of themWould not return to this place Holiday Inn express is alot cleaner and nicer if you’re an IHG member

Obadah DB

I stayed here for ~16 days: the place was pretty good overall, the rooms had good amenities and were the size was okay I would recommend this place My only two complaints: The room had a bad smell; it’s very noticeable when you first enter but then you eventually get definitized to it, and the rate was a bit high given the size and quality of the place, but it wasn’t too bad

2. Home2 Suites by Hilton Fairview/Allen (3-star hotel)

About this hotel

Next to the Fairview Town Center shopping mall off US-75, this relaxed all-suite hotel is 3 miles from the Heard Natural Science Museum & Wildlife Sanctuary.Straightforward studios feature Wi-Fi, flat-screen TVs, and living areas with sofabeds, as well as kitchenettes. Suites add separate living rooms.Amenities include a fitness center, an indoor pool and BBQs, plus a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Towne Lake Recreation Area
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Linda Ennis

We spent four nights in this hotel which was conveniently located for our purposes Unfortunately the carpet was very dirty with many spots that looked like they could have been cleaned if someone had tried The air conditioner was extremely noisy while running and clunking as it turned on and off

It kept us awake off and on all night The shower door was so small that it made it difficult to get in and passed the dispensers on the wall My husband and I are not large peopleThe staff was very polite and helpful

heclker5

No TV remote in room and didn’t receive until past 9:30pm A/C super loud so unable to fall asleep Attended breakfast at 7:15am and was cold, other items burnt and no egg options to be found

Coffee also at this time was already out Elevator was dirty with trash and used band aides Advised associate on duty and emailed both mgr and GM to honor unsatisfactory Hilton Honors member experience Asst Mgr Mikaela declined Hilton Satisfaction Or Complimentary night stay advertisement within lobby and GM Nick Desai never replied to my email with message being Home2 by Hilton can decline and not follow or honor Hilton standard policies

Jacob Wheeler

Excellent hotel and would definitely stay again We rented two different rooms for our family to stay in while visiting family for thanksgiving We got a king plus sofa bed suite along with a suite that had two queens plus a sofa bed

Both rooms were clean and well stocked with everything you need including microwave, dishes, dishwasher, silverware, fridge, toaster, blow dryer, and a nice table on wheels that can be used for dining or as a desk They also offer a burner plate if you want a stove top cooking experience Just ask the front desk and it’s freeThe daily free breakfast has lots to choose from including waffles, eggs, breakfast sandwiches, yogurt, granola, cereal, toast, juices, etc They were also great about wiping down tables and sweeping/mopping the floorsThe front desk always had someone present, and they were quick to help with extra towels, blankets, a free toothbrush, bottles of water, etcThere was ample parking, an indoor pool, gym, and laundry facility The AC in the room was nice and quietThe only thing to be aware of is they allow dogs in this hotel They have a policy that if you can’t keep your dog quiet, they will refer you to a local boarding house to keep your dog at We didn’t bring a pet and only briefly heard barking I’m sure this will vary for everyoneOverall, a clean hotel with prompt service

3. Staybridge Suites Plano – Legacy West Area, an IHG Hotel (3-star hotel)

About this hotel

Off Highway 121, this laid-back hotel is a mile from Stonebriar Centre, a sprawling shopping mall, and 6 miles from soccer matches at the Toyota Stadium.Unfussy studios and 1-bedroom suites provide free Wi-Fi and flat-screen TVs. All feature kitchenettes, and living areas with pull-out sofas.Complimentary perks include a breakfast buffet, parking, a local area shuttle and regular evening socials. There’s also a seasonal outdoor pool, a 24-hour gym and an outdoor BBQ area, as well as a furnished terrace.

Things You Need to Know

  • Guests praised the large rooms and the kitchenettes
  • 14 min walk to iFLY Indoor Skydiving – Dallas
  • Guests praised the restaurant
  • Guests mentioned pools 15 times
  • Guests praised the breakfast

Feedback From Real Customers

Sai Chirivirala

Taylor at the front desk is so rude I went to extend my room and there was a long line After waiting 1/2 hour, when its my turn she says its past noon and you overstayed

I explained that I’ve been in line for last 1/2 hour and she says she just saw me walk in I recalled to her every detail that happened there for last 1/2 hour and then she’s convinced, but she keeps answering her phone and attending other customers while I’m still waiting to be taken care of I don’t know what’s their deal with overstay when I’m literally there to extend my stay Sorry guys this is not the level of service I expect when I’m paying a premium I’m taking my business elsewhere

Julie Winter

On the way to my first room I noticed that the carpet was dirty, especially in the elevator Once I got to the room, the toilet was dirty I went back to the front desk and got a 2nd room

When I took a shower the next morning, there were already body hairs in the shower Ugh Forget the COVID sanitizing, this place was just dirty and run down It smelled like an old, college apartment If I hadn’t pre-paid (trusting the IHG brand), arrived late and needed to be 1 miles from that intersection, I’d have left

Tim Stone

Will never stay at this location again First night there had car towed on Mother’s Day Was never told about car needing a pass

When I checked in I told them I would be staying a month or more You would think you would have a vehicle When I asked the front desk what happen to my car they informed me it was towed I explained to them I never knew about a pass nor did I ever think to ask for one The manager was very rude after explaining to her that I was never informed about a pass After spending 2 hours to retrieve it 317 dollars and a call to the IHG guest relations was it then they decided to reimburse me I downsized from 2 bedroom to a one bedroom with no money interruptions and was informed after 30 days that I had two reservations The front desk messed up on my reservations twice causing me to vacate property unexpectedly The staff at least admitted to their mistakes the manager Renee very rude and unprofessional I will be disputing all charges for my stay Worse customer service In violation of the law by not refunding me my tax money after staying for 34 days

4. Courtyard by Marriott Dallas Allen at the Event Center (3-star hotel)

About this hotel

Off Highway 75, this informal hotel is a 2-minute walk from The Village at Allen shopping center and 5 miles from the TPC Craig Ranch golf course.Contemporary rooms offer free Wi-Fi and flat-screens, along with microwaves, coffeemakers and minifridges; some add sofabeds and/or balconies. The 1-bedroom suites have wet bars, and separate sitting areas with pull-out sofas, and some offer dining areas.Parking is complimentary. An American restaurant/bar serves breakfast and dinner. Other amenities include an indoor pool, a gym and meeting rooms, as well as a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 8 min drive to Towne Lake Recreation Area
  • Some guests complained about the air conditioning and the beds
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 24 times

Feedback From Real Customers

Frank N

We are locals on an overnight trip Ethan checked us in He was very friendly and professional

He was able to accommodate my room upgrade request He set us up in a very nice suite, which had a balcony overlooking the courtyard The room had a very nice layout and was very clean We would have appreciated a different brand of toiler paper, because the one in our room was very coarse Not sure what brand it was The covered parking garage was conveniently located across the street from the property Unfortunately the dining facility on the property was not available to us the evening of 7/9/22 because it was closed We appreciated the many dining options within walking distance The property is centrally located to many shopping and dining areas We would certainly stay here again!

Sarah Nowlen

Pretty decent room Nice little balcony! Not as clean as I would have liked, and very uncomfortable bed! Nice views and restaurants near by Safe and clean parking lot well lit with plenty of spaces

Probably gets pretty crazy when there is an event If i stayed again I would request a room overlooking the courtyard rather than the street I’m sure it’s staffing related but they didn’t have breakfast the day I was there, which would have been fine if the very nice guy who checked me in hadn’t twice told me the hours and location of the breakfast I could expect All in all a fine place to stop, a little on the expensive side

edwin t

This was place okay The beds were super stiff and the room was quite warm (March) I turned on the AC and the unit was EXTREMELY loud and make a clunking sound

I had to turn it off so we could get back to sleep I requested a room with a bathtub in the notes at booking and didn’t get one There was also 0 toilet paper in the room so we used KleenexLocation is superb if you want to have a few drinks after an event at the event center Beyond that, it’s nothing to write home about

5. Omni Frisco Hotel (4-star hotel)

  • Address: 11 Cowboys Way, Frisco, TX 75034
  • Phone: (469) 287-0000
  • Ratings: 4.7 (1605 reviews) Excellent
  • Website : Omni Frisco Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Airy quarters in an upscale property with an infinity pool, a restaurant & football stadium views.

About this hotel

In a contemporary building with a glass facade, this upscale hotel is a 3-minute walk from football games at The Star stadium, home of the Dallas Cowboys. It’s 14 miles from Interstate 635 and 5 miles from Hawaiian Falls amusement park.Airy, polished rooms have Wi-Fi access, flat-screen TVs and coffeemakers. All offer floor-to-ceiling windows; some feature views of the stadium practice field. Suites add separate living areas. In-room fitness gear is available.There’s a modern restaurant and a chic bar. A 4th-floor terrace features an outdoor infinity pool and a bar. Other amenities include a 24/7 gym and event space.

Things You Need to Know

  • 13 min walk to the Texas Sculpture Garden
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests praised the service
  • Guests mentioned “American football” 16 times
  • Guests liked the breakfast
  • Guests praised the views
  • The hotel has a boutique store

Feedback From Real Customers

Amanda Johnson

Gorgeous property! We had a wonderful family trip to visit and had 5 room – they places us all on the same floor which was great! My husband and I had a corner deluxe king room and it was beautiful One evening I took advantage of the soaking tub and even had a great view of fireworks happening over the city! We enjoyed the pool, the food and the area Plenty of amenities inside the hotel but also within walking distance

Dana Pollard Moving Up in Texas

Just stayed here while enjoying a date night with my husband I love the view overlooking the big screen at The Star! It was nice not having to get in a car to enjoy some (sports) shopping and dining because everything was walkable The hotel is very clean and the staff, particularly Jean, was very accommodating and friendly

Thank you Omni!

Ken Cirka

Gorgeous huge rooms, comfy beds and beautiful lobby Incredible front desk staff Took 15 minutes to collect baggage they stored for me after checkout but they were extremely nice to keep the baggage without creating a hassle

The receptionist is who checked me in was warm and inviting Definitely recommended if you have to be in the area for business A few good restaurants are within walking distance

6. Hampton Inn & Suites McKinney (2-star hotel)

About this hotel

Off U.S. 75, this relaxed hotel with a stone facade is a mile from Oak Hollow Golf Course and 2 miles from downtown McKinney.The unfussy, modern rooms offer free Wi-Fi, flat-screen TVs and desks, along with minifridges and coffeemakers; some rooms have sitting areas. Studio suites add microwaves, wet bars and pull-out sofas.Freebies include parking and hot breakfast (with a weekday breakfast bag option). There’s also a 24/7 fitness room and an indoor pool, plus a whirlpool tub, a shop, and coin-operated laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The unfussy rooms have TVs and refrigerators
  • 8 min drive to Collin County History Museum
  • Guests praised the service
  • Guests mentioned hot tubs 13 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Caleb Vannatter

First off, I am the type of guy who is super lenient and laid back in fact I believe this is the first time I’ve ever given a bad review on google We showed up to a room that was just terribly dirty Asked for a vacuum they said no is it okay if they clean first thing tomorrow

We said that’s perfect! The next day at 2 pm I went down to ask if they were going to clean our room and they said yes we will have someone get right to it 4:30 our room got cleaned The following day we went out all day then came back at 7pm Our room hadn’t been cleaned You have to ask everyday for them to clean your room which we were never told Me and my fiancé have never experienced this We’ve experienced typical bad hotels here and there where you see like one piece of hair on the ground Our room had long black hairs every where in the bathroom floor Didn’t know it was as bad as it was until I swept the floor with a towel Nail clippings in the carpet and sticky grape juice like stains all over the walls I wouldn’t of posted this if someone would’ve simply told us that we had to request room cleaning That topped this 4 day trip!

Dirk Ming

Not a good experience! No hot water Their was no one available to clean our roomThe room was run down, dirty

We were excited to get in the spa and let the jets hit our painful joints however their was no jets,the indoor pool was so foggy from the heat off the pool and what ever kind of spa that was made the windows steam so bad it was hard to breath or see The hotel was dirty and run down such a disappointment for being outta state and not knowing the area Save your money dont stay here

AJ Halsor

Booked a room with roll in shower accommodations 2 1/2 months in advance for Christmas week They only have 1 such room, apparently, and gave it away to someone else It was stressful to know what to do, but the woman at the front desk helped locate such a room at another hotel

Since we lost so much time and had to travel more, they gave us a voucher to pay the first night Fast forward 3 months—manager refused to pay the other hotel for the night that was promised So it was just added to my credit card with no warning And when I try to inquire about it, the manager won’t take my call or call back So ridiculous Don’t expect to find a room with accommodations here You may be very disappointed

7. Home2 Suites by Hilton Fairview/Allen (3-star hotel)

About this hotel

Next to the Fairview Town Center shopping mall off US-75, this relaxed all-suite hotel is 3 miles from the Heard Natural Science Museum & Wildlife Sanctuary.Straightforward studios feature Wi-Fi, flat-screen TVs, and living areas with sofabeds, as well as kitchenettes. Suites add separate living rooms.Amenities include a fitness center, an indoor pool and BBQs, plus a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Towne Lake Recreation Area
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Linda Ennis

We spent four nights in this hotel which was conveniently located for our purposes Unfortunately the carpet was very dirty with many spots that looked like they could have been cleaned if someone had tried The air conditioner was extremely noisy while running and clunking as it turned on and off

It kept us awake off and on all night The shower door was so small that it made it difficult to get in and passed the dispensers on the wall My husband and I are not large peopleThe staff was very polite and helpful

heclker5

No TV remote in room and didn’t receive until past 9:30pm A/C super loud so unable to fall asleep Attended breakfast at 7:15am and was cold, other items burnt and no egg options to be found

Coffee also at this time was already out Elevator was dirty with trash and used band aides Advised associate on duty and emailed both mgr and GM to honor unsatisfactory Hilton Honors member experience Asst Mgr Mikaela declined Hilton Satisfaction Or Complimentary night stay advertisement within lobby and GM Nick Desai never replied to my email with message being Home2 by Hilton can decline and not follow or honor Hilton standard policies

Jacob Wheeler

Excellent hotel and would definitely stay again We rented two different rooms for our family to stay in while visiting family for thanksgiving We got a king plus sofa bed suite along with a suite that had two queens plus a sofa bed

Both rooms were clean and well stocked with everything you need including microwave, dishes, dishwasher, silverware, fridge, toaster, blow dryer, and a nice table on wheels that can be used for dining or as a desk They also offer a burner plate if you want a stove top cooking experience Just ask the front desk and it’s freeThe daily free breakfast has lots to choose from including waffles, eggs, breakfast sandwiches, yogurt, granola, cereal, toast, juices, etc They were also great about wiping down tables and sweeping/mopping the floorsThe front desk always had someone present, and they were quick to help with extra towels, blankets, a free toothbrush, bottles of water, etcThere was ample parking, an indoor pool, gym, and laundry facility The AC in the room was nice and quietThe only thing to be aware of is they allow dogs in this hotel They have a policy that if you can’t keep your dog quiet, they will refer you to a local boarding house to keep your dog at We didn’t bring a pet and only briefly heard barking I’m sure this will vary for everyoneOverall, a clean hotel with prompt service

8. TownePlace Suites by Marriott Dallas McKinney (2-star hotel)

About this hotel

Set 4 miles from Allen Premium Outlets, this modern all-suite hotel is 2 miles from the Heard Natural Science Museum and Wildlife Sanctuary, and 3 miles from Chestnut Square Historic Village.Contemporary, streamlined studios offer complimentary Wi-Fi and flat-screen TVs, plus kitchens and sitting areas. Some add sofabeds. Bright 1- and 2-bedroom suites feature dining tables and/or separate living rooms.Parking and a breakfast buffet are free. Other amenities include a gym, a coin-operated laundry and a 24/7 convenience store. There’s also an outdoor pool, and a covered patio with a barbecue grill and seating.

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to the Heard Natural Science Museum and Wildlife Sanctuary
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Munazza Afzal

I booked a 4 night stay but checked out after a night Dirty, even handles on cupboards were filthy Furniture in room scratched broken, healed with tape

No crockery or cutlery in room Even chairs had to be wiped down to sit on Dirt on floor, someone left a hairpin on the bathroom floor eons ago and is still there Just don’t bother The lobby was clean and misleads you Arthea at the front desk was very nice

Chris Graham

Nothing particularly stands out here, but it was a solid visit This locations covers all the bases:-Good breakfast-laundry-kitchenettes-fitness center-poolOverall, a solid hotel

9. La Quinta Inn & Suites by Wyndham Frisco Fieldhouse North (2-star hotel)

About this hotel

In a business park, this casual hotel is a 6-minute walk from the Toyota Stadium, a 12-minute walk from the Frisco Heritage Museum and 25 miles from Dallas Fort Worth International Airport.Airy, unpretentious rooms have Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add living areas with sofabeds.Amenities include an indoor pool, a hot tub and a 24-hour gym, as well as a convenience store and a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • 5 min drive to the Museum of the American Railroad
  • Guests praised the friendly service
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sarah Howard

Fun hotel to stay in- multiple floors Room felt modern and quite clean The mirror was a smart mirror- touch it and a light came on

Breakfast was great!Pool was freezing was the only low point(It’s also only a mile from Dude Perfect Headquarters!)

Matthew Dailey

I cannot recommend this hotel if you are looking to be able to sleep I am laying in my room right now and I can hear everything the person in the room behind me is saying and I can hear the tv show the person on the other side is watching I can hear every step the person above me takes

It is unbearableThis is the only hotel I’ve ever been in that sounds like the walls are paper thin This place is very new too They clearly spent as little money as possible

10. Sheraton McKinney Hotel (4-star hotel)

  • Address: 1900 Gateway Blvd, McKinney, TX 75070
  • Phone: (972) 549-4000
  • Ratings: 4.4 (1077 reviews) Very good
  • Website : Sheraton McKinney Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Understated quarters, an all-day restaurant & a bar, plus a 24-hour fitness center & meeting rooms.

About this hotel

Off US-75, this modern hotel is 2 miles from the Heard Natural Science Museum and Wildlife Sanctuary, and 11 miles from Southfork RanchElegant, understated rooms have free WiFi, plus flat-screen TVs, and work areas with desks and ergonomic chairs. Suites add sitting areas or separate living rooms. Club quarters provide access to a lounge with perks such as continental breakfast, afternoon appetizers and drinks.Amenities include an all-day grill restaurant and a bar, as well as a 24/7 fitness center and a seasonal outdoor pool. There are 6 meeting rooms, plus a business center. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to Towne Lake Recreation Area
  • Guests praised the friendly service
  • Guests mentioned refrigerators 28 times
  • Guests mentioned microwaves 18 times
  • Guests praised the bar

Feedback From Real Customers

debra t

A previous stay here was amazing The only thing I would recommend is that the dirt dust and mold in the lobby and guestroom bathrooms be given a deep cleaning I attempted to stay at this location last weekend

However, the male front desk clerk who worked overnight on 03/19/2022, insisted on a rate of $199 as the lowest rate for two queens at Military/Govt rate or member rate, but the app showed $122 I was initially disappointed but was able to find a better hotel 5 minutes a way

Deietra Bolden

While the hotel is beautiful and the cleanliness of the lobby was great, the rooms were a different story and so was the staff We booked the hotel to stay at while in town for a wedding It was a large party with some rather tall men and kids

One bedroom had blood spatter on the sheets when pulled back The rooms are advertised as doubles but don’t specify the bed size They are full beds and are small making it difficult to sleep two to a bed and the men and children had issues I believe it should be advertised as full sized beds and not just doubles At check in the front desk staff never asked if I needed help When the other staff walked up to ask if I needed to check in, the staff that was already there shrugged her shoulders and said she didn’t know I replied that it was because she never asked or acknowledged me

Yulonda Fluker

So I stayed Saturday night to attend a wedding Sunday after noon in McKinney and thought everything was in place on Sunday before the wedding Unfortunately, that was not the case I had multiple dress wardrobe malfunctions and did not know what to do I called down to the front desk explained my situation and she politely explained that no one was site to assist and that I should try a tailor

So l google to see if anyone was open and course not they were all closed!! So I calmed my self down and prayed and looked at the guest services number and Delores knew my situation from Dee at the front desk and was able to assist me I just wanted to give both of those ladies a shout out for assisting me and can truly and honestly say this location has earned my loyalty!!!

11. Hyatt Place Dallas/Plano (3-star hotel)

  • Address: 3100 Dallas Pkwy, Plano, TX 75093
  • Phone: (972) 378-3997
  • Ratings: 4.1 (640 reviews) Very good
  • Website : Hyatt Place Dallas/Plano
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi, plus an outdoor pool, a gym & a cocktail/coffee bar.

About this hotel

Set 2 miles from the Arbor Hills Nature Preserve, this informal hotel is 20 miles from downtown Dallas.The streamlined rooms feature free Wi-Fi, flat-screen TVs, and separate living areas with pull-out sofas, as well as minifridges and wet bars.Parking is free. Amenities include an outdoor pool and a 24-hour fitness center, plus a bar selling cocktails, snacks and coffee, and a convenience store.

Things You Need to Know

  • 5 min drive to the Arbor Hills Nature Preserve
  • Guests mentioned the service is friendly
  • Some guests complained about the bathrooms
  • Guests praised the breakfast

Feedback From Real Customers

Annette Anthony

I am giving them 1 star for there billing policy And for the manager telling me pretty much to leave if I don’t like it Charging people extra to be on the top floor is crazy when you have only a few floors

Charging people 30 per day in incidentals is crazy when you only offer drinks and cookies Some of your employees are super nice and some are downright rude including the manager Make sure all of your front desk staff knows your financial policy Never had a problem before at Hyatt and do not plan to stay at the Plano location again

Ivan Hernandez

I was a little worried about the 1⭐ recent reviews when I booked my room but I needed to stay close to the area due to the weather From the time I checked in all staff was friendly and professional even the housekeeping lady welcomed me as I was going up to my room The room was clean and spacious, bed was super comfortable and the breakfast the next day was amazing

The only downside was that the rooms did not have a USB charger for my phone I had to go buy a new one at the store Other than that it was a great stay I would definitely stay here again

Mary B

My room was clean, very nice and comfortable The breakfast was good I was here for 2 nights

The entire time the room key machine at the front desk was not working So I never had a key to my room and neither did many of the other guests Consequently the staff at the front desk were spending a lot of their time going up and down the floors unlocking rooms for guests The wait at the front desk to get checked-in or anything else was LONG because the staff were away (opening doors) One of the two elevators does not work, and has not worked for several weeks due to parts shortage While I was there the phone system went down and you could not make calls from the room, or call the hotel from outside

12. Holiday Inn Express & Suites McKinney – Frisco East, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is an 8-minute walk from The Beach at Craig Ranch sports facility, and a 15-minute walk from professional hockey games at Dr Pepper StarCenter, home of the Dallas Stars.Informal rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas. Kids age 19 and under stay for no extra charge with an adult.Complimentary amenities include parking, and a breakfast buffet served in a colorful breakfast room. There’s also an outdoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 9 min drive to iFLY Indoor Skydiving – Dallas
  • Guests praised the service

Feedback From Real Customers

purgamen 3006

We’re IHG members and generally trust the brand This wasn’t a total miss but it wasn’t a total hitThe location was great for our purpose for being in town

We were attending an event at the Frisco Convention Center and this hotel was literally half the price of the Embassy Suites which is attached to the Convention center About a 10 min drive so we’ll worth itThe breakfast was OK Only 1 type of yogurt – strawberry, my least favorite Otherwise the usual fare although they only had bacon one day (not sure why)The mini fridge in the room was a ceaseless sound box, to the point where we unplugged it nightly to be able to sleepThere was no shampoo in the shower — 2 body soaps, one conditioner, and no shampoo When I asked at the desk for shampoo, I was told housekeeping would address it later OKI’d already showered using the body soap but it shouldn’t have been missingFinally we always take the stairs and the carpeted landing left something to be desired – heavily stained but thankfully, not stinky

Anita James

We were so excited to set up a hotel block at the Holiday Inn-Frisco East location for our wedding We began the process with the sales department (had an initial phone call and email exchange), only to be ghosted after leaving multiple members of the team countless emails and voicemails for more than a month Thankfully, we found another hotel with excellent customer service that can host our guests

Holiday Inn missed out an opportunity to host 100+ of our guests from out of town

Darielle Haynes

The bathroom has a constant scent of sewage or number two The scent hits you as soon as you walk in every time The side tables looks like juices from a male were still on it

Was here for almost a whole week and the cleaning people never came Bed was never made and had to go get my own towels When to the front desk multiple all they keep telling me is, the cleaning crew should have been there by now No one has came to take out trash When I asked what to do with my dirty towels they just tell me to throw them in the hall way They got picked up the next day but I still didn’t get my room cleaned The string to pull up the second shade on the window is gone So I can’t even have complete sunlight in my room

13. Home2 Suites by Hilton McKinney (3-star hotel)

About this hotel

Overlooking Highway 75, this informal all-suite hotel is a 5-minute walk from shops and restaurants at Eldorado Plaza, and 3 miles from Heard Natural Science Museum and Wildlife Sanctuary.Relaxed studios, many with vibrant decor, offer free Wi-Fi, flat-screen TVs and kitchenettes, as well as dishwashers, and tea and coffeemakers; some have sitting areas. Suites add separate living and dining space.Parking is complimentary, as is a breakfast buffet served in a modern, airy lobby lounge. Other amenities include an outdoor pool, a gym and guest laundry facilities, plus a convenience store, and a terrace that has BBQ facilities and a fire pit.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 5 min drive to Towne Lake Recreation Area
  • Guests liked the friendly service
  • Guests mentioned beds 10 times

Feedback From Real Customers

CallMeD ツ

The hotel was clean And comfortable with a nice kitchenette in the room Bedding was comfortable and everything worked well The gym equipment was awesome, the Precor brand and fun

The only complaint I have is the snack bar they have to buy snacks was Ridiculously priced 400 for a 20 ounce bottle of coke, or chips, 4 seems to be their favorite number for their overpriced snacks If you go, do not buy their snacks, you’ll pay less at a convenience store or at Trader Joe’s If it weren’t for their snack hype, it would have been rated a 5 star for me

Chris Hoven

We booked a two queen room for our family of four through the Hilton app We got there, and we were moved four times before putting us in a room with one bed and a pullout couch We were also told that breakfast went until 10am, but when we got down to the lobby at 9:10 they were closed

Brought these points up to Ashley at the front desk when we checked out and she was extremely rude Told me they were oversold on queen rooms, and implied it was somehow my fault that we had booked it She rudely pointed to a sign at the front desk that said breakfast ended at 9 and told me I should have read the sign, and she would tell her night crew to start reading the sign too Funny thing was, I got on the elevator to go back upstairs and there were two other people that were told the same thing Definitely will not be staying here again

James Muse

I arrived in the middle of the night from a long day of travel I was greeted by Kiarra who ran to do the door to let me in and got me keys to my room in a very efficient manner Kiarra was extremely friendly even though I was in a bad mood from my day

She was so sweet that I actually took the time to apologize to her and recognized her ability to not allow my sour mood affect her service I could feel her smile through her mask and the sense of urgency to help me in any way I needed When I got to my room there were snacks on the counter- strangely and I think coincidentally, there were some of my favorites My room was very clean as well Thank you Kiarra for making my awful day of travel better! We need more people like her in the hospitality business!

14. Hotel Indigo Frisco, an IHG Hotel (3-star hotel)

About this hotel

In an area filled with shopping plazas, this informal hotel with modern touches is 2 minutes’ walk from Frisco Central Park and 1 mile from the Dallas North Tollway.Bright rooms come with complimentary Internet access, flat-screen TVs, and tea and coffeemaking facilities. Suites provide minifridges.A casual dining area has a bistro vibe with brick accents and vintage-style wood furnishings. There’s also a cocktail lounge. Pets are permitted.

Things You Need to Know

  • 11 min walk to the Texas Sculpture Garden
  • Guests liked the restaurant
  • Guests praised the beds but some disliked the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 14 times
  • Guests mentioned microwaves 13 times
  • Guests liked the cocktail bar

Feedback From Real Customers

Kellie Shepherd Moeller

I’ve stayed here 3 times and love the accommodations: clean, comfortable, and the location is perfect for business stays My flight was super late and the front desk was very accomodating even late at night The food is great and I appreciate that they accommodated special requests for my breakfast

The kitchen has a great happy hour for after-work chill and meet & greet with business contacts Matthew, the Executive Chef made an effort to greet us- a nice personal touch for the hotel’s customer service Quick tip: if you are from out of town be sure to try the locally made Dos Gringos chips and salsa Yummy! I only wish I could get them in Seattle!

Richard Smith

Stayed here for a night because my air conditioning went out at home Room is mostly clean, but some spots are lacking where housekeeping could improve There is visible black mold in the sink overflow, the air vents look like they haven’t been cleaned in months, and there’s spots on the wall that look like they were painted over to hide damage

Due to the visible mold in the sink and dust buildup on the vents, for health reasons I wouldn’t recommend staying more than a night or two until these housekeeping issues are resolvedThe front desk service was friendly, but it seemed like their computer systems were slow to process my check-in A delivery driver was made to wait 5-6 minutes to get directions to the room that requested serviceOverall a nice hotel, just needs housekeeping improvement like every other hotel in this price range

JV P

My beau came in from out of town and reserved this location The hotel was really nice, very clean I live close to the area and never knew about it

It’s hidden but close to many amenities such as the Stonebriar Mall and right off the Dallas Tollway Very nice ambiance and the hotel is also pet friendly Will definitely stay here again

15. Sonesta Simply Suites Plano Frisco (2-star hotel)

About this hotel

Set in a business and commercial area, this casual all-suite hotel is 7 miles from Plano Event Center, and 22 miles from both Dallas Love Field Airport and Dallas/Fort Worth International Airport.Featuring kitchens and dining tables, the relaxed suites come with free Wi-Fi and flat-screen TVs. Upgraded suites add separate living areas with pull-out couches.Free amenities include parking and a local shuttle. There’s also a 24-hour fitness center, a convenience store and guest laundry facilities, plus a picnic area.

Things You Need to Know

  • Guests liked the clean rooms and praised the kitchenettes
  • 8 min drive to iFLY Indoor Skydiving – Dallas
  • Guests liked the service
  • Guests liked the laundry service, mentioned 11 times in reviews
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Mel S

One of the best extended stay hotels- especially for the affordable price The entire staff was so friendly The hotel manager called me the day of my trip (inclement weather) to wish me safe travels and to let me know a warm room would be waiting for me

I arrived a bit later than expected (7pm) and the front desk girl was AMAZING She was so accommodating Explained everything Even the hotel guests were so kind and friendly This hotel was safe, clean, and everything I needed was there I will definitely be a returning visitor and I definitely recommend Attached are pictures from my stay

Dee Dee’s Den

It provides what’s needed The TV, phone and appliances are outdated There’s no TV with apps to connect to so don’t expect that

They have a small gym and a “shoppette” as I like to call small stores That’s nice and convenient The Washer and Dryers are complimentary Front desk was friendly I didn’t see any bugs in my roomThey stated housekeeping comes once a week My stay was from Feb 4 – Feb 12 and no one came by I worked from my room so I was there Overall, it’s nice for the space

16. Hampton Inn & Suites-Dallas Allen (4-star hotel)

About this hotel

This modern hotel off Highway 75 is a 2-minute walk from shopping at Allen Premium Outlets and a 5.4-mile drive from the Heard Natural Science Museum & Wildlife Sanctuary.The casual rooms include free Wi-Fi, custom-designed beds, flat-screen TVs with HD channels, and coffeemakers. Some rooms have pull-out sofas, while suites add living areas, microwaves and minifridges; some have whirlpool tubs.Hot breakfast and weekday breakfast bags to go are free, as is parking. There’s also a fitness room and indoor pool, plus a terrace, business center and meeting room.

Things You Need to Know

  • Guests liked the clean rooms
  • 8 min drive to Towne Lake Recreation Area
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned “outlet stores” 19 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Andy

Hotel was not nice The beds are awful and not comfortable at all The mattresses feel like they are probably 20 years old

We had to leave a night early because we couldn’t sleep another night in the beds We had to have our keys reprogrammed at least 3 times The pool was randomly closed when we arrived They wouldn’t refund the last night because I paid in advance We left anyways The place is not up to Hilton standards and the hotel and corporate was no help at all The lady at the front desk was very nice but wasn’t able to help us either

Anita Vyas

As great the location is, next to outlets, there is ZERO housekeeping service here I repeat ZERO So be ready to take out your own trash, ask for towels and toilet papers etc

We (mom and 2 teenager boys) stayed 5 unfortunate days and didn’t get a single day of housekeeping though we requested it the moment we checked in specified day and time Reconfirmed and asked over and over again morning, afternoon and evening Yet nothing Then I just took all the trash out and dirty towels and dumped it outside the room It sat there for 2 days with no one to pick it And then the concierge had the audacity of calling us at 11:15 pm when we were asleep to say that we had a ‘do not disturb’ sign on the door so got no housekeeping We have a pet and we were specifically asked to keep the beware of pet sign on the door I took it out after 2 thinking maybe that’s why we weren’t getting service For sure not paying $75 for my pet dog as there was no cleaning service I’d rather pay myself that money for taking the trash out and keeping the room clean and bringing my own toiletries This is my second bad experience with Hilton so this is going to be a bad breakup Hilton never again

Phil Ruffin

We had an urgent need for a room, and just showed up in the night They were very accommodating We slept through breakfast, but they located some yogurt and apples for us later

The 3 different front desk agents were welcoming and friendlyIt was a good choice

17. SpringHill Suites by Marriott Dallas McKinney/Allen (2-star hotel)

About this hotel

This straightforward hotel is in a residential neighborhood next to Highway 75. It’s 6 miles from Heard Natural Science Museum & Wildlife Sanctuary, while Historic Downtown McKinney is 7 miles away.Relaxed suites feature free Wi-Fi and flat-screen TVs, along with microwaves and minifridges. They also include sitting areas with sofabeds, plus tea and coffeemakers.Hot breakfast and parking are complimentary. Other amenities include an outdoor pool and a fitness center, as well as a terrace with a barbecue grill.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Towne Lake Recreation Area
  • Guests liked the service
  • Guests mentioned bathrooms 12 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Cynthia Aleidan

I really love this hotel We checked in at 1am and there was staff waiting at the desk, which I haven’t seen often at other hotels I appreciated being given my choice of floors

The pillow-top mattresses were very comfortable and there were both cotton and feather pillows on the beds The bathroom was well lit and spacious with Paul Mitchell bath products in the shower 😍 A free breakfast was served from 630am-9am with breakfast sandwiches, fresh fruit, yogurt, waffles, and breakfast pastries available Very comfortable and enjoyable stay I will return

John Brent “Headshot Professional” Tinsley

John Caver answered the phone and was attentive and accommodating We ended up checking in and he went above and beyond to make our stay special The hotel has a grill at the pool and a fire pit

The kids had a great time and I was able to squeeze a little work in The King suite has plenty of room and couch bed was comfortable for our 11 year old The location has plenty of restaurants near by Overall 5 star experience

Shannon Singleton

We stayed for 7 nights and never once saw a housekeeper We ran out of toilet paper, soap, towels daily, was asked to leave our trash cans in the hallway for pick up The hotel is poorly staffed and therefore is dirty and not kept up

The rooms are nice but the cleanliness of the hotel is poor Workout room was dirty and obviously the equipment is never wiped down, floor was gross The weight set went from a set of 5’s to 15’s and then 25’s and up Overall the hotel needs more staffing and an emphasis on cleanliness

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