hotel with smoking rooms in Moody, AL

1. Holiday Inn Express & Suites Birmingham NE – Trussville, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 59, this modern hotel is 1.8 miles from historic downtown Trussville, 4.7 miles from shopping at Colonial Pinnacle, and 7.6 miles from Birmingham Race Course.The subdued rooms come with desks, flat-screen TVs with cable channels, and coffeemakers, microwaves and fridges. There’s also free WiFi, and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add living areas with sofa beds, kitchenettes and tableware.Amenities include free hot breakfast, an outdoor pool, free access to YWCA fitness facilities next-door, on-site fitness and business centers, 1 boardroom, and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 6 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the service

Feedback From Real Customers

Timothy Doerr, Jr

Sloppy craftsmanship in the rooms, not painted well Their service was not great, came off as lazy Pool area was closed but nothing posted otherwise so my family was kicked out of there

Their breakfast was not prepared well either Eggs were soupy Bagels were hard as rocks Lots of stuff not being changed out as it should’ve been Update: @ReplyFromHolidayINN: If you wanna make it up credit half our money back from our stay Give me your email if you wanna make good on your word

Hermie Chambers

It was hard to exit had to go one way then due u-turn to get back on interstate Desk clerk was not friendly and not informed on company policies on servicedogs Could here second floor guess walking around in their room above our room 101 all night

Need a chair in handicap bathroom to sit down after bath Hotel guests very disruptive early morning hours Could not rest due to all the disruptions This Hotel needs some work

Marquette Donaby

Not my type of hotel just can to visit a relative at this hotel and I ended up stay a night the room is okay size for a family The cleaning wasn’t up to my liking and the bathroom looks to have mold on the walls Most likely it came from moisture because the hot water is actually really hot with good water pressure

Pool is on the outside of hotel okay sizes for kids to play in They gym lol is a closet size I didn’t try any food or the service Like I said I was just visiting not my type of place and also the location is pretty good you will be right by the freeway and Walmart, movie theatre and places to eat is right up the street

2. Homewood Suites by Hilton Birmingham-South/Inverness (3-star hotel)

About this hotel

Off U.S. Highway 280, this suburban extended-stay hotel is 2.8 miles from upscale shopping and dining at The Summit Birmingham and 9.3 miles from the University of Alabamat Birmingham.Colorful rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Guests can use a fitness room and an outdoor pool. There’s a 50-person meeting room.

Things You Need to Know

  • 14 min drive to Jemison Park
  • Guests praised the friendly service
  • Some guests complained about the beds but others praised the kitchenettes
  • Guests mentioned “Housekeeping” 10 times

Feedback From Real Customers

Susan Wadley

Staff was super friendly and helpful Hotel is in a great location and off of the main road, so it feels like a “getaway” The pool was fantastic

They have a basketball court and even will provide you with a basketball, which made my kids very happy Room was spotless and quiet Bathroom was spotless and the water was nice and hot with great water pressure Thank you for making our trip wonderful!

Robert McDonald

Pulling up the place looks great Nice building and grounds Check in and lobby are nice

Staff is amazing, very welcoming The bad is the rooms They are dated and dirty We had just drove 8hrs on the way to the beach and needed to stop for the night We let our twins play on the floor after checking for anything laying around After 20 mins they had black feet and knees So time for a bath Tub needs resurfaced Overall it’s OK, breakfast was great They just need a little help with cleaning and some updates Beds were clean and comfortable Flood light outside bedroom was odd but blackout shades worked well

Tim Grass

The suite was spacious and clean Seconds away from groceries, Starbucks, gas and more The staff was extremely friendly and helpful

The complimentary breakfast was better than many other hotels Pre-maid egg omelettes with veggies, sausage, potatoes, fresh waffles with chocolate chips or walnuts or strawberries, pastries, cereal, grits, etc A great stay

3. Microtel Inn & Suites by Wyndham Gardendale (2-star hotel)

About this hotel

Off Interstate 65, this informal low-rise hotel near eateries is 3 miles from Black Creek Park and 14 miles from Birmingham Zoo.The relaxed rooms come with microwaves, minifridges and flat-screen TVs, in addition to free Wi-Fi. Kids age 17 and under stay at no extra charge with an adult.Continental breakfast and parking are complimentary. There’s an outdoor pool.

Things You Need to Know

  • 15 min drive to the 16th Street Baptist Church
  • Guests praised the friendly service
  • Guests disliked the Wi-Fi, mentioned 11 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Krystal Montcrieff

I stayed here with my husband and three small children overnight, while in the area for a dance competition The hotel is located next to a Walmart and among many other businesses, but is also located upwards of a hill so there is a nice hidden feel!The room was clean and had a nice scent when we first walked in The room also had a very cute reading nook by the window, which had a beautiful view of wooded areas

Staff was pleasant, and very friendly Breakfast had an abundance and large variety of food Overall, it was a wonderful experience

Holly Hughes

$250 deposit We were not told of it at our time of reservation The rooms are clean, with just a few stains on the window seat

The gentleman at the counter was professionalThe pool is small, but still awesomeThe pillows are flatThere is a scratch about knee high on the conjoining door, not a problem just recording itUpdate:I was only aggravated that I wasn’t told of the deposit before i showed up so I could figure it into my trip budgetI had no idea you have had human trafficking at your hotel!I’m changing my star rating from the 4 to a 1 That’s terrifying!!I imagine a human trafficker could pay the deposit easier than me, though I’m just a fast food worker

Nelda Lopez

The older women at the desk was horribly insensitive I had called to reserve a downstairs room due to a disability but when I checked I was told one wasn’t available When I asked her why not she said that a 100 people before me asked for one and it was first come first serve

However, I saw people checking in after me who were afforded down stairs rooms She then proceeded to tell me in an insensitive manner that I could find another hotel if I wanted to Excuse me? What kind of customer service is that? In other words take it or leave it Well not to worry, I will leave it next timeIn addition, they wouldn’t let me check in early nor was the room ready at 3:30 The elevator was out of order, ice machine on the floor was out of order and the phone in our room had no dial tone (we couldn’t contact the front desk if we wanted to) The only decent thing here was housekeeping, they were very apologetic about not having the room clean on time and helpful in providing other assistance

4. Hampton Inn Birmingham/Trussville (3-star hotel)

About this hotel

Off Interstate 459, this modern hotel is 8 miles from Birmingham-Shuttlesworth International Airport and 12 miles from downtown Birmingham.Unassuming rooms offer coffeemakers, flat-screen TVs and desks, as well as free Wi-Fi and custom-designed beds; some also have sofabeds.Complimentary perks consist of hot breakfast, parking and a weekday airport shuttle (booking required). There’s also a gym, an outdoor pool and a business center.

Things You Need to Know

  • 6 min drive to Urban Air Trampoline and Adventure Park
  • 15 min drive to Birmingham-Shuttlesworth
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times

Feedback From Real Customers

Melissa Mullin-Steuer

Very nice front desk staff Very helpful and work hard to provide superior customer service Breakfast was fresh and well stocked at all times

Food was very good for a free breakfast offering! The women in charge of the breakfast area was very sweet and asked to clear plates and kept everything filled and clean She was also super nice and answered questions we had about local weather as a winter storm was expected on our drive home to Philadelphia All staff frequently asked us if we needed anything and how our stay was You could tell they really cared and wanted you to have a nice stay at the hotel The rooms were updated and VERY clean Housekeeping was AMAZING! They went above and beyond not just to change sheets and give fresh towels but they tidied up our room as well (putting shoes nicely lined up in closet, wrapping up hair dryer cord etc) Everything was also very clean! We will definitely be back and highly recommend this location!

Mary Ada

Andrea at the front desk was always welcoming with a warm and genuine smile, and would greet us upon each encounter As the face of the hotel, you could have not chosen a better representative than her Kudos to her and her exceptional hospitality!Breakfast each morning was equally as delightful

I did not get the name of our breakfast attendant, but she was also equally as pleasant each morning She asked if she could be of assistance and made sure we had everything we needed Items were restocked quickly and efficiently, and the breakfast area was always tidyWith all of the challenges that the hospitality industry faces in these times, it is a breath of fresh air to encounter a team that takes pride in what they do Thank you for a wonderful stay!

Marqua Collins

If I could leave this review 100 stars I absolutely would!! The entire staff is welcoming, friendly and professional Jasmine, the front desk rep who checked me in was very informative and knowledgeable about the area and the hotel and an all around sweetheart Special thanks to their Housekeeping staff as well!!! My room was so spotless that I COULD’VE eaten off of the floor haha lol

The morning I checked out the breakfast staffed had a full spread prepared, everything was so fresh and delicious This hotel will most certainly be my go-to spot anytime I’m in Birmingham 🙂

5. Hampton Inn Pell City (3-star hotel)

  • Address: 220 Vaughan Ln, Pell City, AL 35125
  • Phone: (205) 814-3000
  • Ratings: 4.3 (511 reviews) Very good Eco-certified
  • Website : Hampton Inn Pell City
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary lodging with a free hot breakfast & WiFi, plus an exercise room & an outdoor pool.

About this hotel

Off I-20, this straightforward hotel is 5 miles from Lakeside Park on Logan Martin Lake.Flat-screen TVs, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free WiFi and custom-designed beds.Parking, hot breakfast and weekday breakfast bags to to are complimentary. There’s an outdoor pool and an exercise room, plus a business center and a meeting room.

Things You Need to Know

  • Guests liked the beds
  • 13 min drive to Lakeside Park
  • Guests praised the friendly service

Feedback From Real Customers

Carolyn Pressley

My husband and a always stay at Hampton Inns when we travel This Hampton Inn was in a good location with easy access from the interstate The room was clean and the breakfast was good as always

Rosita was the manager of the breakfast area and she was wonderful She was constantly busy making sure the breakfast area had what it needed She was especially attentive to the guests We wouldn’t hesitate to stay there again

CHRISTOPHER TOMPKINS

Refrigerator doesn’t get cold Air conditioner doesn’t work well at all My phone didn’t work at all so I was a few hours late to work bc my phone had died

Beds are very uncomfortable! I traded rooms and the second one was even worse! Only good thing is the shower and instant hot water Would not recommend at all!!! Update to owner- the hotel is in dire need of an update! I’m not going to contact you further through a link you send to me, take out some of your personal time and go check your property out, that would be the professional thing to do sir or ma’am 👍 ty and best of luck!

Tara Jean Minard

My husband and I checked in onApril 22, 2022 Upon entering the room we discovered that the bathroom floor was extremely sticky We didn’t report this because we figure that when they came to the room to change the towels and empty the trash ( which we requested) it would take care of We vacated the room about about 6:15am Saturday morning and did not return until about 9:30pm that night

We found no towels were replace and the floor was still sticky And no trash was emptiedWe also heard an airplane taking off from the air conditioner I attempted to call the front desk three different time all of which were never answered (it rang until the line disconnected and went to a dial tone) I got redressed and went down to the front desk to have to yell for assistance We he came out from the back he didn’t know what could be done because the hotel was full(which I understand) When I told him that I want a response by 10pm (it was 9:50 currently) he said (quote) that ain’t going to happen!” I walked away and told him that I expected a call by ten pm since he was going to have to contact them When he called the room he told us that they would look at it on Monday, this all happened on Saturday We asked for a fan, since it was 75 plus degrees, and he told us that there was only one fan for the hotel And we said that’s ok we NEED it When he brought the fan to the room we invited him on the so that he could hear the “plane” he said, quote “I can’t do anything I guess you will just have to complain!” That was my last straw–I called corporate and opened an investigation Oh corporate put me on hold and TRIED to connect the property and they couldn’t get through either To finish this comment, this terrible experience has not soured us on the Hilton family of hotels We will continue to stay at Hampton Inn just not at this location

6. Best Western Plus Birmingham Inn & Suites (3-star hotel)

About this hotel

In a commercial area off of US-280, this modern hotel is 4 miles from Veterans Park, which has a war memorial, running trails and playgrounds. Oak Mountain State Park and Amphitheatre is 10 miles away.Relaxed rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms have sofabeds, as do all suites, which add minibars.Complimentary breakfast is served in an airy, cafeteria-style dining room. Other amenities consist of an outdoor pool, an exercise room and a furnished patio. Parking is available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 15 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • The fitness center has elliptical machines

Feedback From Real Customers

Susan Wadley

Wow! This place is amazing! Definitely home away from home We arrived early and Mr Kim let us check in early, which was so helpful! Pool was freshly cleaned and so nice

Room was large and spacious and spotless The location is tucked away on a hill, yet close to everything Staff was wonderful Such a clean, homey, amazing place to stay! Would definitely stay here again and highly recommend it to everyone Thank you for making our stay wonderful!

Andrew Rolen

I didn’t, personally, stay at this hotel but my husband has been traveling for business a lot recently and he says this is the best hotel he’s stayed at The rooms are clean and the staff is always pleasant and helpful I made the mistake of booking the wrong Best Western last week and he stayed at the other one one night and then had me switch hotels to this one because he liked it so much the first time he stayed there

I have called in twice with booking questions and spoke with Jin (General manager) both times He is awesome! Whatever he’s getting paid, it is not enough He remembered me even though it had been at least a few weeks and we had only spoken once He has been very polite and very helpful every time that I have worked with him He always greets my husband by name and he says he is always great to deal with I have dealt with a lot of hotels recently (other Best Westerns and other hotel chains) and this location is above and beyond the competition and cheaper then many others out there If ever we need to come back to the area, this is where we will be staying

mdivester9

Where to start?…Dirty, outdated, mediocre breakfast, mild on tub and bathroom For the price of the room, I expected much more The shower is tiny and had mold in the caulking and mold on the shelving

Hole in my closet door The spring on the entry door to my room is not working properly so the door does not shut unless you pull it fully The door handle to the room entry door is wonky and you have to pull up and then down on the handle to enter the room The breakfast is mediocre at best Housekeeping has not come by to take dirty towels and replace in two days of stay One of the worst experiences I’ve had at a hotel recently and I would warn anyone coming to Birmingham not to stay here Take your money somewhere else!!

7. Hampton Inn Birmingham/Trussville (3-star hotel)

About this hotel

Off Interstate 459, this modern hotel is 8 miles from Birmingham-Shuttlesworth International Airport and 12 miles from downtown Birmingham.Unassuming rooms offer coffeemakers, flat-screen TVs and desks, as well as free Wi-Fi and custom-designed beds; some also have sofabeds.Complimentary perks consist of hot breakfast, parking and a weekday airport shuttle (booking required). There’s also a gym, an outdoor pool and a business center.

Things You Need to Know

  • 6 min drive to Urban Air Trampoline and Adventure Park
  • 15 min drive to Birmingham-Shuttlesworth
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times

Feedback From Real Customers

Melissa Mullin-Steuer

Very nice front desk staff Very helpful and work hard to provide superior customer service Breakfast was fresh and well stocked at all times

Food was very good for a free breakfast offering! The women in charge of the breakfast area was very sweet and asked to clear plates and kept everything filled and clean She was also super nice and answered questions we had about local weather as a winter storm was expected on our drive home to Philadelphia All staff frequently asked us if we needed anything and how our stay was You could tell they really cared and wanted you to have a nice stay at the hotel The rooms were updated and VERY clean Housekeeping was AMAZING! They went above and beyond not just to change sheets and give fresh towels but they tidied up our room as well (putting shoes nicely lined up in closet, wrapping up hair dryer cord etc) Everything was also very clean! We will definitely be back and highly recommend this location!

Mary Ada

Andrea at the front desk was always welcoming with a warm and genuine smile, and would greet us upon each encounter As the face of the hotel, you could have not chosen a better representative than her Kudos to her and her exceptional hospitality!Breakfast each morning was equally as delightful

I did not get the name of our breakfast attendant, but she was also equally as pleasant each morning She asked if she could be of assistance and made sure we had everything we needed Items were restocked quickly and efficiently, and the breakfast area was always tidyWith all of the challenges that the hospitality industry faces in these times, it is a breath of fresh air to encounter a team that takes pride in what they do Thank you for a wonderful stay!

Marqua Collins

If I could leave this review 100 stars I absolutely would!! The entire staff is welcoming, friendly and professional Jasmine, the front desk rep who checked me in was very informative and knowledgeable about the area and the hotel and an all around sweetheart Special thanks to their Housekeeping staff as well!!! My room was so spotless that I COULD’VE eaten off of the floor haha lol

The morning I checked out the breakfast staffed had a full spread prepared, everything was so fresh and delicious This hotel will most certainly be my go-to spot anytime I’m in Birmingham 🙂

8. Hampton Inn & Suites Birmingham/280 East-Eagle Point (3-star hotel)

About this hotel

Next to the Village at Lee Branch shopping center, this modern hotel is an 8-minute walk from Eagle Point Golf Course, a 2.1-mile drive from Lunker Lake and 3 miles from Treetop Family Adventure.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Studio suites add living areas with pull-out sofas, microwaves and minifridges.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool with a sundeck, plus a snack shop, a business center and meeting space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the beds
  • 18 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • Guests mentioned refrigerators 20 times
  • Guests mentioned microwaves 15 times
  • The fitness center has elliptical machines

Feedback From Real Customers

A. Jennings

We go into town a little early, but our room was ready at 1pm and very clean We were very appreciative to check in early in the middle of our soccer tournament day At the end of the day we enjoyed the pool for several hours and at dinner poolside

The area was very clean The kids had some hot chocolate in the lobby on the way up to the room Thanks so much to the night staff on 8/20 that was very patient with our kiddos The gentleman at the front was so kind and helpfulOur room was very clean The beds were cozy and the air conditioning was cold It was very spacious for my daughter and I The bathroom area was also very cleanBreakfast the next day started at 7, but hot coffee was available at 615 The breakfast area was crowded but there was mostly enough seating for everyone Yogurt, breads, eggs, sausage, waffles, fresh blueberries, and waffles were availableWe had a great stay Thanks so much!

Amy LaBellarte

Had a wonderful stay there! We traveled from Chicago so my daughter could visit friends in the area Got there on Thursday night and the girl behind the desk was very nice Rooms were exceptionally clean

We stayed til Saturday morning and then traveled on to Louisiana for a wrestling show my husband was working On our way back from Louisiana we had to stop back to drop a friend off and we had no problems staying there again The guy behind the desk this time went above and beyond to accommodate us He saw I had knee brace on and offered me a wheelchair to get up to our room Rooms again were exceptionally clean Such a nice place to stay My family and I have decided that the next time we visit we will definitely stay there again

Shawanda Thompson Chapman

The hotel was ok and some the staff were nice However PLEASE pay attention the your credit card statement once you’ve checked out My card was charged FIVE times for ONE room

Once contacted the manager on duty apologized but was uninterested in explaining why or how this had happened He asked if I give five days and call back to see if the charges were gone Just horrible in my opinion I’m a Hilton Honors member and he offered nothing for the inconvenience that this has caused me

9. Holiday Inn Express & Suites Birmingham NE – Trussville, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 59, this modern hotel is 1.8 miles from historic downtown Trussville, 4.7 miles from shopping at Colonial Pinnacle, and 7.6 miles from Birmingham Race Course.The subdued rooms come with desks, flat-screen TVs with cable channels, and coffeemakers, microwaves and fridges. There’s also free WiFi, and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add living areas with sofa beds, kitchenettes and tableware.Amenities include free hot breakfast, an outdoor pool, free access to YWCA fitness facilities next-door, on-site fitness and business centers, 1 boardroom, and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 6 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the service

Feedback From Real Customers

Timothy Doerr, Jr

Sloppy craftsmanship in the rooms, not painted well Their service was not great, came off as lazy Pool area was closed but nothing posted otherwise so my family was kicked out of there

Their breakfast was not prepared well either Eggs were soupy Bagels were hard as rocks Lots of stuff not being changed out as it should’ve been Update: @ReplyFromHolidayINN: If you wanna make it up credit half our money back from our stay Give me your email if you wanna make good on your word

Roxann Pickett

Our sheets on the bed in our room had black spectrum all over them even the pillow cases had specks of black It was obviously staines cause they didn’t brush I checked under the bed mattress but saw no bugs

The tub in our room was stained with something that would not rub off Don’t think I’ll stay here again Was going to talk to someone in the morning, but was too busy with another guest 🤨

Hermie Chambers

It was hard to exit had to go one way then due u-turn to get back on interstate Desk clerk was not friendly and not informed on company policies on servicedogs Could here second floor guess walking around in their room above our room 101 all night

Need a chair in handicap bathroom to sit down after bath Hotel guests very disruptive early morning hours Could not rest due to all the disruptions This Hotel needs some work

10. Comfort Inn & Suites Leeds I-20 (2-star hotel)

About this hotel

This low-rise, budget hotel off Interstate 20, is 2.6 miles from downtown Leeds and 5.8 miles from the Outlet Shops of Grand River.All rooms include free WiFi and have en suite bathrooms with showers as well as flat-screen TVs, coffeemakers, fridges and microwaves. Upgraded rooms also feature whirlpool tubs and/or pull-out sofas.A complimentary hot breakfast buffet is provided and there’s free parking for cars and large vehicles. Other amenities include an outdoor pool with sun deck and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Moody Municipal Park
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Marge Lebrick

We had a room reserved for Saturday April 23rd, NASCAR race weekend My cc was compromised the day before They called while the race was going and I couldn’t hear to call back

At 5:30pm I called once the race was over They canceled my room and said I would have to pay twice as much to reserve it for that night I’m a choice member and didn’t get any extension or exception We stayed at the Holiday Inn right down the road I’ve canceled my choice rewards and will never use their hotels again

11. Marriott Birmingham (4-star hotel)

  • Address: 3590 Grandview Pkwy, Birmingham, AL 35243
  • Phone: (205) 968-3775
  • Ratings: 4.2 (1309 reviews) Very good
  • Website : Marriott Birmingham
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditional hotel offering American dining & an indoor pool, plus free parking & an area shuttle.

About this hotel

This traditional hotel with an atrium lobby is 27 miles from the Alabama Adventure/Splash Adventure theme park, 16 miles from golfing at RTJ at Oxmoor Valley and 14 miles from the Birmingham–Shuttlesworth International Airport.Classic rooms offer coffeemakers and flat-screen TVs. Club rooms and suites provide private lounge-access, breakfast and snacks. Suites also have separate living areas, minifridges and whirlpool tubs. Wi-Fi is offered for a fee.Parking and an area shuttle are included. Amenities consist of an American-style grill, a lobby lounge and a Starbucks, plus an indoor pool and a gym. Breakfast is available for a surcharge.

Things You Need to Know

  • 9 min drive to Jemison Park
  • The hotel has a concierge
  • Some guests complained about the kitchenettes
  • Guests praised the restaurant
  • Guests mentioned lobbies 43 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the indoor pool

Feedback From Real Customers

Justin Blackstock

This hotel is updated with most of the standard amenities you would expect Unfortunately my room lacked a microwave The standard beds were forgettable, very soft

Great location near dining and shipping, as well as easy access to I-459The indoor pool was heated and might have been too warm for some people Pool towels were also in short supply over the weekendCheck in was a little slow on a very busy (over booked, in fact, according to the staff) due to only one person working the check in desk

Kennedy George

While, I haven’t stayed at this hotel

I book reservations for many people at my company at this location I would like to say that Nicholas at the front desk has helped me so many times with lost receipts and changes, and he is always super friendly and accommodating and upbeat I talk to hotels around the world on a regular basis, and Nicholas is one of the best!

Robert Vander Voort

Stay was outstanding Beds were a little small as twin fulls Room very nice

HUGE problem was bathroom door Acted up first night with me in there Then again before check-out when daughter got stuck but I was finally able to get it Unfortunately for me, I still needed a shower and ended up getting stuck in there for like 30 minutes Maintenance had just left for the day and had to wait for them to get back Door was on tracks and came off several times Frosted glass door that left cracks when “closed” you could still see through No dad or daughter wants to see through to that And I surely didn’t want to get stuck for 30 minutes Door was still not on tracks when maintenance “fixed” VERY DISAPPOINTED And heard not a peep from hospitality of any consideration for a discount or comp for the inconvenience Locked in a bathroom for 30 minutes at a nice hotel after a hot shower was just ridiculous

12. Hilton Garden Inn Birmingham/Trussville (3-star hotel)

About this hotel

This suburban hotel is 8 miles from the Shops of Grand River and under 13 miles from downtown Birmingham.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs, plus microwaves, minifridges and free WiFi. Executive rooms and suites add separate living areas. Some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 pantry. Guests can visit the fitness center and indoor pool and whirlpool. Additional perks include flexible meeting rooms and a business center, plus a free weekday airport shuttle (reservations required) and parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 5 min drive to Urban Air Trampoline and Adventure Park
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “a pillow” 10 times
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Jazmyne Murphy

I have been employed with Hilton in the past and have enjoyed working dual property Hampton’s in Tuscaloosa, AL for 3 years I applied for the Night Auditor position the last week in Feb and was hired on 02/23/22 (terminated on 04/29/2022)

The Assistant General Manager, Marcus Gordon, called me at 9:00 pm on a Sunday evening to schedule an interview That was the first red flag but I needed employment so I did not make it a huge deal I was employed at this property for 90 days before being wrongfully terminated The General Manager, Karen Jacob, fired me about 30 minutes shy of 3:00pm after working a night audit shift that morning The management team at this property is defective and below par to say the least There is no communication between the team members and management and it shows In the 3 months that I was hired here not 1 of the employees from any department had ANYTHING nice to say about Karen There has been multiple accusations of stealing of money by management and maintenance from numerous staff members I experienced 3 different encounters of theft of my personal items while being employed at this location The GM does not directly deal with confrontation, she doesn’t come out of her office and will literally, deliberately ignore guests concerns and allow her phone to ring with no intentions of answering The management team at this property portrays a facade of concern and compassion for their team members but that is most certainly not the case Marcus, the assistant GM, faithfully gossips about team members and constantly makes jokes about terminating members of the staff I would never in a million years recommend working at this property to my worst enemy If I could leave anything lower than 1 star I would leave the rating in the negative

Belinda Forman

The room was very clean I was disappointed that they didn’t serve a free breakfast and they didn’t offer coffee in the lobby throughout the day The coffee maker in the room did not work but then when I was able to pour water through it it was nasty

It was like dirty and nastyThat was very comfortable The room was very nice I would stay here again anytime

Dawn Swinford

999% of the employees were super friendly and nice Wasn’t too excited about the waitress, but she was they only one, and was quite busy, so I understood and won’t complain

The waffle I ordered was undercooked, but again, I didn’t complain Was disappointed that there was no continental breakfastThere was no hand soap of any kind in our bathroom Wasn’t happy about thatWhen checking out, my husband had a couple minor complaints about not having enough towels or pillows The lady at the desk said that they didn’t realize that there was more than 1 guest in that room, since there was only 1 name on the card Uhm WHAT? Really? When I made the reservation, I specifically said it was for 3 adults and 1 child That’s why I had to pay extra More people Overall, not really happy I expected more from the name Hilton It was ok But still everyone was super nice and friendly and helpful

13. Comfort Suites Pell City I-20 exit 158 (2-star hotel)

About this hotel

Off I-20, this casual, all-suite hotel is 8 miles from Logan Martin Lake and 15 miles from Talladega Superspeedway.Featuring sitting areas with pull-out sofas, the simple suites offer Wi-Fi, flat-screen TVs and desks. All have minifridges, microwaves and coffeemakers, as well as pillow-top mattresses.There’s also an outdoor pool and an exercise room. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to Lakeside Park
  • Guests mentioned pools 11 times

Feedback From Real Customers

Judy Caesar

Clean, comfortable room and friendly staff at front desk What more do you need from a hotel when traveling? Oh yeah – Good coffee that actually tasted like coffee – not the usual watered down stuff served at most hotels! That rated the 5th starHubby would prefer potatoes with his breakfast egg, but he’ll survive

Christina T

Room was updated and clean The lamp on the desk and the clocks on both sides of the bed have electric receptacles aaaand charger receptacles, which was a very nice touch Great room at an okay price

Breakfast was okay I prefer hotel scrambled eggs over the microwaved “sunny side up” patty Fruit is gone fast, and not replenished Complimentary lemon water is available after breakfast, but not long into the evening They do have bottles of water for sale

Brooke Schipper

Stayed at this hotel last night 3/11/22 Reserved 3 rooms, when we arrived one of the rooms was occupied by guests that should have checked out at 11 that day The room was smoked in and trashed

The police had to be called to have the occupants removed The front staff was amazing and cleaned the room and we finally checked in at 1am I’m leaving the poor review because of how the manager Kelvin treated us the next morning We asked to get a couple of the rooms comped for the huge inconvenience and he stated we were trying to take advantage of him and stay in the rooms for free He was very unprofessional and combative and should not be a manger of anything that pertains to customer service

14. Courtyard by Marriott Birmingham Trussville (3-star hotel)

About this hotel

This straightforward hotel is 7.3 miles from the Ruffner Mountain Nature Center and 8.2 miles from the Southern Museum of Flight.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast. There’s also a business center with workstations and printers, plus 2 meeting rooms. Other amenities include an outdoor pool, exercise room and free on-site parking.

Things You Need to Know

  • 5 min walk to Urban Air Trampoline and Adventure Park
  • Guests praised the friendly service
  • Guests praised the rooms but some complained about the beds
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Patrick Duggan

Clean and update rooms Staff is extremely friendly and kept asking if everything was to my satisfaction This was both at night during checkin and in the morning during checkout

A pleasure to deal with and would happily stay here again Would never stay down the street at the 2 Hilton brand hotels that was the worst experience of my life and only made better by how sweet and nice the staff here was Hotel was honestly cleaner and nicer as well

Joshua Johanning

It’s “okay” But I wouldn’t recommend the hotel as a Platinum/Titanium if you want hotel breakfast (or anyone else who might want to pay for it)The room was fine along with the internet

I thought my room felt a little damp with the wall AC not working as well, but it was livableMy two biggest complaints:- no breakfast first 2 days of my stay because the person hadn’t arrived – instead of using my $10 for a heated up breakfast sandwich I had to spend it on snacks I didn’t need- billed for breakfast when breakfast was open even though I had my $10 daily creditFollow-ups on requested items didn’t happen It’s okay, but perhaps try elsewhere

tom kandler

Completely dissatisfied My room was overpriced and dirty Hotels are saying they don’t do daily cleaning because it is taking longer when guests check out to ‘completely clean’ the rooms

Weren’t they doing that prior to COVID? They are also using the same excuse for not having complimentary coffee in the lobby, but they have put in mini coffee shops that you have to pay for I’ve learned my lesson and will look on AirBnB next time

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