hotel with smoking rooms in Old Jamestown, MO

1. Hampton Inn and Suites Clayton/St Louis-Galleria Area (3-star hotel)

About this hotel

This straightforward, modern hotel is 3 miles from the Saint Louis Art Museum and 7 miles from the Saint Louis Zoo.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Suites add separate living spaces with pull-out sofas, wet bars, minifridges and microwaves.A complimentary on-site hot breakfast (daily) and weekday breakfast bags to go are offered, and there’s a free area shuttle. Additional amenities include a casual bar, an indoor pool, a fitness center and a convenience store, plus a 24/7 business center and meeting rooms.

Things You Need to Know

  • 15 min drive to St. Louis Lambert
  • Guests praised the service
  • Some guests complained about the beds
  • Guests mentioned the rooms are unclean
  • Guests praised the restaurant
  • Guests mentioned pools 24 times
  • The fitness center has weight machines
  • Guests praised the casual bar

Feedback From Real Customers

Doug Reese

I would like to give a shout out to Patricia Mattz; she was absolutely wonderful to work with My wife and I were in town for a Cardinals game We sat in the sun for most of the day

When we arrived at the hotel we noticed our air conditioning would no turn on Within minutes she had us in a different room She was prompt, courteous, polite, energetic and awesome at solving our situation; this all happened late night and she was the only one on staff at the time We will definitely revisit this hotel again

J

BED BUGS! Would NOT recommend this hotel Pulled back sheets after arriving to my room to find dried blood on the sheets and many hairs Called to notify desk to move me as they obviously had not laundered the sheets

Moved from room 216 to 321 Woke up at 3 am to a bed bug biting me with blood all over my side It made sense as the last room most likely had the same issue with the blood stained sheets – meaning it was never cleaned or treated for bed bugs! It’s obvious there is a lack of cleaning at this hotel, which is inexcusable in this current environment This was my first and last stay at this hotel!

Jonathan Quinn

This was a fairly disappointing experience and the hotel is suffering from the effects of a post pandemic world Hilton has eliminated daily housekeeping and the room shows how little cleaning is done between guest stays When I checked in I noticed several concerning cleanliness signs right away

Additionally hotel is severely understaffed as I was unable to get ahold of anyone at the front desk for 15 minutesBeware that this property charges for parking (in a garage they own) I’ve rarely been charged for parking at a Hampton Inn

2. Extended Stay America – St. Louis – Earth City (2-star hotel)

About this hotel

This unpretentious all-suite hotel is 3 miles from the Hollywood Casino Amphitheatre, 5 miles from the Foundry Art Centre and 6 miles from Creve Coeur Lake Memorial Park.Understated suites include free Wi-Fi, kitchenettes and flat-screen TVs. Upgraded suites add pull-out sofas. Kids age 17 and under stay at no extra cost with an adult.Freebies include takeaway breakfast and parking. There’s also a 24-hour coin-operated laundry.

Things You Need to Know

  • The rooms have kitchenettes
  • 8 min drive to Ameristar Casino Resort Spa St. Charles
  • 12 min drive to St. Louis Lambert
  • Guests praised the friendly service
  • Guests mentioned “muffins” 11 times
  • Some guests complained about the breakfast

Feedback From Real Customers

Christal Lopez Ruth

Clean place but had an issue getting checked in No one at the desk Called from phone outside and waited Bout 10 min before someone finally came out

Has a bike and treadmill here w vending machine Free water dispenser for your cup or bottles Grab n go breakfast like coffee hot chocolate and muffins and granola bars Stagg was very welcoming and courteous Dirty stove grills but has a kitchenette w bar Peaceful area

Tasha Carter

The staff here was tremendously helpful since day 1 when I arrived Jan 22

even though I had some issues with my room The staff made sure I had everything I needed to continue to make my stay comfortable Including pots & utensils for me to cook withMr Randy an absolute sweetheart from the beginning & very helpful Jordan Always had the coffee and prepped Racquel Always asking about my day & attending to my issues no matter how times I came down there with the same issuesThe entire staff deserves a raise & excellent recognition ‼️ I appreciate you all so much & Im going to miss the staff once I leaveThank you for the customer service & making the stay comfortable for me Take Care & Keep up the great work EVERYONE‼️

Crystal Bradshaw

The GSR Crystal and the AGM Jordyn are absolutely professional and always going above and beyond for the guest Anything we asked they made sure it was done in a promptly and professional manner The room was very clean and smelled good

The outside is clean and the guest was all quiet and they wasn’t loud at all I’m happy with my overall stay and I will be back sooner than later…

3. Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel (3-star hotel)

About this hotel

A 13-minute drive from St. Louis International Airport, this modern hotel off I-70 is also a 6-mile drive from St. Charles.Classic rooms come with flat-screen TVs and desks, plus minifridges, microwaves, premium cable channels and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces, kitchenettes and pull-out sofas.The facility also offers an on-site American pub and grill (where kids 12 and under eat free), an indoor pool, fitness center and event facilities, plus free parking and airport shuttle service.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 6 min drive to Ameristar Casino Resort Spa St. Charles
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has elliptical machines and free weights
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Gayle Burke

We were traveling and wanted a park and fly Upon initial contact with the hotel, my husband was told parking would be free up to 9days When we got there we were informed it would be $10 per night

While awaiting our check in Someone came from the pool asking about lighting (9pm) they were told there is none It’s all natural 😆 🤣 then once we got to our room the remote wouldn’t work 3 remotes later it finally worked The gentleman at the desk literally brought it to us the last time Drinks in the bar were $8 each The toilet also didnt flush correctly Staff was very nice and hospitable but that’s about the only good thing we experienced here We will not be back

Rogen Nabors

When I arrived I was given a room quickly and efficiently Thats about it The front hallways are not mopped and there are fingerprints on the windows

The room smelled like sewage along with the hallways The TV, mirrors, etc had been wiped down with wet rags so you could see a filmy residueI requested a different room and it smelled like rotten eggs and urine by the end table next to the bed The phone looked burned, end tables dirty and tub had mold (Pics provided)The hotel advertises that it has a restaurant but it was closed downI was moved to a third room and everything seemed fine until I opened the closet There were dirty, wet towels hanging that were left by the previous guest (Pic provided)I called the front desk and asked if the staff here were on Crack? He said no, of course🤥It was late so I decided to stay and also there were no other hotels in the area that were any nicer I’m glad my company paid for this

Tianna Gadbaw

Had to come to St Louis for a last minute work trip I didn’t have many options of hotels my work would let me book The pictures online don’t reflect the wear and tear on this place

Rooms smell like smoke/stuffy First room I was given had a grungy bathroom with no drain stopper and a bad patch job on an old leak that needed attention Was given new room but beds were lumpy and second room also smelled like smoke Bedskirts also dirty and scuffed up Also main light that was connected to switch didn’t work I definitely would not stay here again

4. Renaissance St. Louis Airport Hotel (4-star hotel)

About this hotel

In an imposing curved building, this casual airport hotel is 2.4 miles from Lambert Main TRML Metrolink Station, plus 6 miles from Lambert–St. Louis Airport and 11 miles from Downtown.The bright rooms feature 37-inch flat-screen TVs with premium channels, desks with ergonomic chairs, and coffeemakers. Wi-Fi is available for a fee, while upgraded rooms provide access to a lounge with complimentary mid-day snacks and drinks.Freebies include an airport shuttle. There’s a hip American restaurant/bar, plus a gym, and indoor and outdoor pools. Other amenities include a business center and 37,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large rooms
  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • Guests praised the service
  • Guests mentioned “Ballroom” 17 times
  • Guests praised the lobby
  • Guests praised the fitness center, which has weight machines
  • Guests liked the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kennedy Jaxon

Hotel was okay Not the worst but for the price the rooms could be more up to date and more well kept When you first walk in you are expecting more from the rooms because the overall experience when you first walk is great

Hotel lobby, bar area and pool is very well kept The gym and pool are absolutely amazing The restaurant for food was very expensive No free breakfast The staff was friendly Our room closet door was broken, the shower was very hard to work, the TV worked at first but the longer you had it on it would go dark and you couldn’t see it

Bastion Tec

I was pleasantly surprised at quality of our stay Room was clean and tidy with top notch furniture Staff was family friendly and lobby and bar area made our stay more enjoyable

The bar tender was extremely friendly and had nice selection of drinks Parking area was safe and secure Management certainly does excellent job One of our favorite place to stay in Saint Louis Keep it up!

Caroline Jean-Baptiste

I have stayed here multiple of times the staff a very far from disappointing with every stay Chris at the front desk is always a pleasure and April at the bar does a spectacular job with the drinks and service Also, Brady was super nice and suggested a fantastic meal with was the wings

I really appreciate all of them and this by far is my favorite hotel

5. Holiday Inn Express & Suites St Louis Airport, an IHG Hotel (2-star hotel)

About this hotel

Off I-70, this contemporary hotel is a 6-minute drive from St. Louis International Airport, 14.2 miles from St. Louis Convention Center and 14.9 miles from downtown St. Louis.The modern rooms come with desks, flat-screen TVs with cable channels, coffeemakers, minifridges and microwaves. Some have Jacuzzis. There’s also free WiFi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas.Amenities include free breakfast, fitness/business centers, an indoor saltwater pool, boardroom and guest laundry, plus free parking and airport shuttle service.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • 6 min drive to St. Louis Lambert
  • Guests praised the friendly service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Samantha Calhoun

I cant express enough how comfortable and accommodating this hotel is! Bryan and every other staff member I encountered was very sweet and helpful I am impressed by the continental breakfast as well I was shocked to see that they had turkey sausage as an option

Most continentals I’ve experienced only offer pork for breakfast The bed was so comfortable I almost didn’t want to leave! I will absolutely revisit as well as recommend to others! Keep up the great work!

Alex Demas

We stayed a couple of nights here while visiting St Louis Staying out by the airport was not an issue, driving-wise, and the much better price made it worth it

The room was spacious and comfortable The beds were clean and soft, there were plenty of outlets for a family of 4, the furniture was clean and in good condition The bathroom was clean and everything worked wellBreakfast was well made and the guy running it was fantastic, really went above and beyond to make sure everyone was well taken care ofThe only downsides were the internet wasn’t very good and the walls were quite thin, so the Olympic track and field competition being held in the room above ours was quite distracting

Jenny Brock

Good for just a quick place to sleep but it was also the most expensive choice if that’s the only goal For less there was a Hilton and something called Renaissance that looked much betterBiggest grip was room cleanliness

Obvious stains on the furniture, floors and walls Some looked really suspicious 🤮Furniture/chair and ottoman were old and the faux leather was peelingA/C sounded like a tornado alarm (just not as loud, but same EXACT sound) when it was turned onIf you’re going to spend the money, I would say go elsewhere We had a last minute flight delay and I booked IHG b/c I’m a member and love their chain This hotel just isn’t up to par

6. Alton Cracker Factory – Upscale Guest Lodging

About this hotel

205 E Broadway, Alton, IL 62002(618) 917-4466

Things You Need to Know

  • The rooms have kitchenettes
  • Walking distance to Argosy Casino Alton and the Clark Bridge
  • Guests liked the balconies, mentioned 10 times in reviews

Feedback From Real Customers

Tosunda Hill

We totally loved our stay, and we highly recommend you to book this place Not only was the house beautiful and extremely clean, but the host was excellent (very professional and helpful)There is a beautiful view of the Mississippi River Bridge which you can see from the balcony

I will definitely book at this location again

7. Residence Inn by Marriott St. Louis Airport/Earth City (3-star hotel)

About this hotel

This modern all-suite hotel is 6 miles from both Lambert-St. Louis International Airport and Westport Plaza shopping mall.Down-to-earth studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks, and flat-screen TVs with premium cable channels. The 1- and 2-bedroom suites add separate living areas.Free perks include hot breakfast, parking and weekday evening socials with snacks, as well as a grocery delivery service and an airport shuttle. There’s also an indoor pool, a fitness room and a 24/7 convenience store, in addition to a business center and laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Ameristar Casino Resort Spa St. Charles
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “suites” 15 times
  • The fitness center has treadmills
  • Guests praised the bar

Feedback From Real Customers

Reva Prescott

Very helpful staff: ESPECIALLY the young lady who worked maybe the 3p-11p shift She was extremely sweet and patient (I traveled with my (2) young daughters and she always assisted us effortlessly) The woman who worked the shift after her (absolutely loved her vibe!) was very empathetic and attentive when it came to personally addressing issues that arose in the middle of the night

She was both prompt and proficient Last, but certainly not least, was a woman there during the morning shift who was beyond understanding and pleasant She graciously assisted me at check-out in a professional, reasonable and eloquent manner—addressing a few inconveniences during my stay The sheer professionalism and customer care these women provide are the ONLY reason why my review is a 5 and not a 3 or lower Great customer service is near extinction, but you’re guaranteed that and a clean, comfortable room if you stay here

Chelsea Baez

Nice hotel, staff was helpful, 6 minutes from the nearest Walmart/small shopping & eating area, 8 minutes from the airport, 25-30 minutes from downtown Double bedroom had nice kitchen/dining area, 2 nice sized bedrooms & 2 baths (looks just like the pictures) There’s only a McDonalds/Gas station right near the hotel

Outdoor patio area and grill available, mini market (a bit costly), Pool, small gym and basketball court Breakfast was self-serve and had a pretty good varietyThe only down side is that the rooms are a little warm I couldn’t tel if the air was flowing or not

England

It was my first time to Saint Louis, and I was disappointed with the entire trip I checked in to this hotel I’m a titanium member with Marriott

This property seemed like I went back in time This place never had a renovation I was immediately taking back and was ready to leave At this point, they need to close down to have a complete renovation This is definitely not up to Marriott standards This place is the first of everything the Tvs, the beds, the carpet, the refrigerator, and the bathroom It was disgusting how old and outdated this place isThe customer service was not good either I would think if your hotel is very outdated The customer service should be exceptionalI’m definitely not used to places like this being a titanium member with Marriott I will never return to the hotel This property makes the Marriott brand look terrible It’s definitely a no star and thumbs down for me

8. Best Western Plus The Charles Hotel (3-star hotel)

About this hotel

Off I-70, this straightforward hotel is 5 miles from Creve Coeur Lake Memorial Park, and a mile from both the Lewis & Clark Boat House and the First Missouri State Capitol State Historic Site.Featuring carpeted floors and wood furnishings, the laid-back rooms offer flat-screen TVs, microwaves and minifridges, as well as en suite bathrooms, and tea and coffeemakers. Some have whirlpool tubs.Complimentary perks include breakfast and parking. Other amenities consist of a gym, a heated indoor pool and guest laundry facilities, as well as a restaurant. There’s also BBQ grills, a convenience shop, and meeting and event space.

Things You Need to Know

  • Guests praised the beds
  • 12 min walk to Ameristar Casino Resort Spa St. Charles
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned casinos 25 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

Corrie Kern

Really enjoyed our one night stay at this hotel The staff were all friendly and helpful! The breakfast selection was surprisingly large and the eggs were actually decent The lady in charge of the breakfast room was sweet and efficient in keeping everything stocked

The rooms had just a little extra width that made them feel more spacious I would definitely stay here again!

Doug Reed

It’s not the Ritz Rooms are decent and clean On the old side, you can see some wear in the bathroom but nothing awful

Nothing special but we were not there to stay in our room! Breakfast was really good Chef knows how to make really good scrambled eggs and sausage or bacon, good for folks looking for low carb Lots of other options Older woman who was there kept the area clean and made sure food was hot (if it needed to be) and replaced things that ran out Coffee is good, which is a shock for a hotel

Phillip

To be fair this wasn’t the staffs fault We had driven through a storm to make a layer check-in When my family entered the lobby we were greeted with countless buckets, bus tubs, laundry bins and trash cans strung out throughout the lobby to catch MASSIVE leaks in the ceiling

The word Atlantis comes to mind, minus the lost wonder and excitement of exploring ruins! The flood had more than a puddle to it and to top it all off the elevator had a construction sign on it To be fair, they limited construction from 11a-4p, but still it was there and happening It was late, we were tired, and in no mood to find something else so we checked in and went to our room It didn’t get better The room was dark and extremely humid, like hard to breath/swimming in your skin humid The floor had a huge red stain on the carpet between the beds, the refrigerator was spacious but had rust at the back, the toilet seat and handle were broken and the bathroom had what looked to be mold and rust growing in the corner(see pic you decide) If we weren’t literally about to drop from exhaustion we would’ve checked right back out! But we stayed the night, and promptly relocated the next day Might be better after renovation is finishedprobably not

9. MainStay Suites St. Louis Airport (2-star hotel)

About this hotel

Off I-70, this unpretentious airport hotel is 2 miles from St. Louis Lambert International Airport, 16 miles from the City Museum and 17 miles from the Gateway Arch.Down-to-earth rooms provide free Wi-Fi, flat-screen TVs and kitchens, as well as en suite bathrooms. Some rooms can sleep up to 4 guests.Complimentary amenities include breakfast, served in a bright dining area, and an airport shuttle. There’s also a fitness center and parking.

Things You Need to Know

  • 11 min drive to Ameristar Casino Resort Spa St. Charles
  • 8 min drive to St. Louis Lambert

Feedback From Real Customers

Nick Watts

The worst hotel I’ve ever stayed at Dirty rooms, awful service, and a terrible breakfast The worst part is they pick who they send surveys to so you can’t trust the reviews on their site because if you are one of the many people who hate their stay they just won’t send you a review

This stay was so bad I may never stay at a choice hotel again

Jodi Watts

The most disgusting hotel I’ve ever stayed in When I complained the owner called me a liar Food, food trash, some previous person’s Qtip! A disturbing white glop of some sort

The shower had a black hand print and soap stuck to the wall I asked the front desk to have it cleaned but all they did was make the beds When I told the front desk that it still wasn’t clean, I was called a liar and that as far as he knew the mess wasn’t there when we got there He didn’t address that he claimed it was cleaned again and yet all the mess was still there They clearly don’t even vacuum Filthy rooms and the owner calls people liars when they ask for cleaning Huh I wonder why this place is such trash

10. Comfort Inn & Suites St. Louis-Hazelwood (2-star hotel)

About this hotel

Set at the intersection of Interstate 270 and Route 67, this simple low-rise hotel is 5.5 miles from St. Louis Outlet Center, 5.7 miles from St. Louis International airport and 7.9 miles from the Verizon Wireless Amphitheater.All rooms have en suite bathrooms with showers, as well as free Wi-Fi, flat-screen TVs, microwaves, minifridges and coffeemakers. Suites add separate living spaces and are available with extra bathrooms and whirlpool tubs.A complimentary hot breakfast buffet is provided. The hotel also offers computers for guest use, while other amenities include an indoor heated pool, a gym and free RV parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min drive to the Chain of Rocks Bridge
  • 13 min drive to St. Louis Lambert
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Bobby Upton

The staff was exceptional and very friendly They made sure to let me know if I needed anything to let them know The lady who checked me in was very warm and welcoming

The staff that I checked out with were super nice This is something I expect in Texas certainly not the way I am used to being treated when traveling through St Louis Missouri The room was very clean the hotel was very easy to get to and then to get back onto the road to the airport I very much would recommend this property to anyone traveling through the St Louis area Thanks for a great experience

Deafman of Portland

Very clean! Well stocked, excellent check-in service and desk attendant was very courteous and politeCoffee maker, mini fridge, blow dryer, soft towels, very cold air conditioner in the room Clean indoor swimming pool with towels

Enjoyed our stay and it was a very short drive to the airport

Herb Chandler

Staff was friendly and welcoming, recognized me as a Diamond member right away, which resulted in a room upgrade The room as awesome, hallways were clean and fresh smellingBreakfast was very good, the mattress slept well

This property will be added to my list of favorites

11. Staybridge Suites St Louis – Westport, an IHG Hotel (3-star hotel)

About this hotel

Set in a modern roadside building, this relaxed all-suite hotel off Interstate 270 is 2 miles from the boating lake at Creve Coeur Park and 6 miles from the Hollywood Casino St. Louis.Understated suites come with free Wi-Fi, flat-screen TVs and kitchenettes, as well as desks, and sitting areas with pull-out sofas. Casual 1-bedroom suites add separate living rooms.Complimentary amenities include a breakfast buffet, regular evening socials and parking. There’s also an indoor pool and a gym, plus coin-operated laundry facilities and a business center.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Basketball court” 13 times
  • The fitness center has elliptical machines
  • Guests praised the indoor pool

Feedback From Real Customers

Beth Anne

My kids really loved this place! The breakfast was good and we’ve never stayed anywhere (that isn’t a large resort) with a fire pit and basketball court The pool was closed but there was a nearby sister hotel that was allowing use of their pool (we didn’t go, but it was an option) The rooms were comfortable and the employees were very friendly

The lady working in the evening/night was so nice and helpful! If we ever come back to St Louis we will definitely stay here again

Bob

The breakfast staff was attentive and there was a good variety The pool was nice and cleanThey did throw out my son’s shirt, which he should have gone down quicker to check on it

He left it in the pool area right around the time the pool closed, we were just surprised they threw it out instead of having it in lost and found There were stains on the furniture in the room, the room wasn’t set up for the correct number of guests There were no sheets for the pull out, and no shower gel in the dispenser in the bathroom, and not enough towels As Spire Elite members, our family spends a lot of time in hotels Wasn’t our best experience with a Staybridge, but we would give this location another chance

Sandra Hunter

Staybridge is our go to place when we travel However this visit was horrible Check in was suppose to be at 3pm we couldn’t until the room had been was inspected

which was fine The problem was we waited almost an hiur Once we checked into our room there was a hole in the bedroom ceiling The cabinet in the kitchen was off the hinges,the carpet was dirty with several spots The pull out couch was dirty and disgusting The mattress had so many spots and so much trash under the cushions and couch When we brought the issues to the front desk there reply was I’m not surprised Not sorry or let me see how we can make your stay better Needless to say we were very unhappy and disappointed

12. Extended Stay America – St Louis – Airport – Central (2-star hotel)

About this hotel

Set 2.5 miles from St. Louis Lambert International Airport, this casual all-suite hotel is also 16 miles from the Gateway Arch.The bright, straightforward studios come with complimentary Wi-Fi, flat-screen TVs and full kitchens, with microwaves, fridges and tea and coffeemaking facilities. Pets can stay for a fee.Freebies include takeaway breakfast, parking and an airport shuttle. There’s also a gym, a coin-operated laundry and a business center.

Things You Need to Know

  • The rooms have kitchenettes
  • 12 min drive to Ameristar Casino Resort Spa St. Charles
  • 9 min drive to St. Louis Lambert
  • Guests praised the friendly service
  • Guests mentioned “muffins” 10 times

Feedback From Real Customers

Stacie Austin

My experience here has been very pleasant Clean facilities and well managed property The best part of being here is/was Camille (front desk)

Her customer service towards me was extraordinary! She is very kind and very much on top of thingsMy first room was decent but the fridge was not getting cold after two hours in the room I went to the front desk and shared with Camille what was going on Without any hesitation, she had a solution that I could work withThe second room was even better than the first Camille made sure i was comfortable and had everything i needed I appreciated her compassion because I didn’t want my newly purchased food to go bad and I was already exhausted from my flight into town in addition to having to get up early for workThank you so much to Camille for her superb service! Everyone needs a Camille in their establishmentStacie A

Alanis Torres

I think why I love this place so much is because of the workers here The ladies in the front desk are so welcoming, especially Camile (she’s my favorite lol) She’s always so sweet and I feel so bad because I always have to ask multiple questions but she’s so patient as always nice

They are really good when it comes to cleanliness and gave me a new clean set of bed sheets to use when I asked to switch them They do well when it comes to keeping the hotel looking nice and are currently reconstructing the laundry room to make it look better Although it may be a bit pricey to stay at, it comes with everything including kitchen ware They are very flexible if you ever come to an issue and need to change your room and etc highly recommend this place to anyone flying in whether it be for a short amount of time or a long amount of time!

Brian Shoemaker

We grabbed a last minute stay here on February 26, as we needed to attend an event at a nearby convention center, so my experience lies in a single-night stay These rooms and the facility is built for extended stays, so your mileage may varyPROS: The staff was friendly in our interactions and explained everything thoroughly during our check-in

The hotel is easy to get to and centrally located near the airport, and you can quickly get to I-70 and I-270 to reach most major destinations in the city If you’re spending a multi-night stay, there is a full kitchenette/refrigerator, minus a coffee maker Overall, our room was clean and our bed was comfortable, shower got hot quicklyCONS: We were awaken by some unwanted noise during the overnight hours during an intense argument in the hallway, and there was a prominent marijuana smell in the hallway during our stay These aren’t necessarily issues that the staff is immediately responsible for The advertised breakfast was not much more than some available coffee and packaged breakfast bars/rolls But if you’re here for an extended stay, you likely have items purchased that you’re cooking in your roomOVERALL: If you’re looking for an inexpensive overnight stay and can do without some frills other places might provide, this spot will work for you

13. Best Western Premier Alton-St. Louis Area Hotel (3-star hotel)

About this hotel

Set near the intersection of Highways 3 and 111, this modern hotel and conference center is 2 miles from The Woodlands Golf Club, and 4 miles from the town center.The warm rooms provide complimentary Wi-Fi, flat-screen TVs and USB charging stations, along with coffeemakers, minifridges and microwaves. Upgraded rooms add pull-out sofas. Room service is available.Freebies include parking, a local shuttle and a guest laundry. A casual bar and grill offers a breakfast buffet for a fee, along with lunch and dinner. There’s also an indoor pool, a hot tub and a 24/7 fitness room, as well as meeting and event space, and a business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 3 min drive to Robert Wadlow Statue
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 20 times
  • Guests praised the breakfast
  • Guests praised the fitness center, which has free weights
  • The hotel has a game room

Feedback From Real Customers

Patty Clarke

First time staying there and I really enjoyed it Room wasn’t too far of a walk and the room was clean and nice and comfortable Loved that there was a restaurant attached to hotel

Down fall for me was that it was VERY humid inside the hotel lobby area Whew, it was warm Also pool was down for maintenance but I wasn’t there to swim but I’m sure others were disappointed

Nadia Kutz

I booked two months in advance and requested an atrium view When I got to the hotel I was assigned a pool view room To add insult to injury the pool was not open to swim due to the heater being broken

The website also stated breakfast but what was served was a to go bag with a generic muffin or cinnamon bun in cellophane and a frozen heated sausage biscuit sandwich I was told due to Covid they can’t keep staff to run the breakfast The hotel first floor ice machine was broke and had a sign to use third floor ice machine I was assigned a room with an adjoining room door which I did not request I could hear the people in the next room and could not fall asleep until 1:30AM When I inquired about changing rooms since the adjoining room was booked for the next night also, the young skinny girl working the front desk on Saturday morning was extremely rude and said there were no other rooms and you should have called to complain last night So I was going to check out and go to another hotel and a room at this hotel popped up on line but the rude girl told me she still couldn’t move me because a few rooms are only offered on line and she had no control over that I was forced to stay another night because I couldn’t find any other hotels nearby with availability Once again the adjoining room was loud but the air conditioning muffled the sound for us making it more bearable but still couldn’t fall asleep until 1 AM Also the hallway floors on the fourth floor are so uneven I’m surprised no one has tripped on them before My friends happen to be at the Comfort Inn next door They paid less money per night and had the pool and warm breakfast Buffett I would never stay at the Best Western Premier in Alton again Horrible stay

One Sunny Day

Why is it a thing for Housekeeping to come busting down doors at 8am?? 2nd time in a month Check out is at 11, I paid almost $150 for a room that was SUPPOSED to be discounted because of the tour we were going on, but the staff had no clue, so full price So I’m not leaving 1 minute early

Also, there was water damage all over

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