hotel with smoking rooms in Palatine, IL

1. Hampton Inn & Suites Chicago Schaumburg (2-star hotel)

About this hotel

Set in a commercial area beside Woodfield Mall, this laid-back hotel is a mile from both Schaumburg Convention Center and Legoland Discovery Center Chicago, and 2 miles from Interstate 290.Bright, understated rooms offer complimentary Wi-Fi, flat-screen TVs and coffeemakers, plus sitting areas. Suites add sofabeds, microwaves and minifridges, as well as wet bars.Freebies include parking, and a hot breakfast buffet served in an airy dining area. There’s a heated indoor pool, a gym and a coin-operated laundry, in addition to a 24-hour convenience store.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 4 min drive to the Ned Brown Forest Preserve
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Harshad Patil

My reservation was done by my company (from Priceline) Since I was going to reach in the morning my company has made reservation from 1 day prior so that I will get room right from the morning When I reached I was told that there was no reservation in my name, but they could see my name under no-show (since as per hotel’s expectation I had not checked in on same day from when my booking was starting)

After my company personnel mentioned that they had already called to inform the hotel that check in will be done on the next day morning and hence reservation should not have been converted to no-show, my company personnel was asked about whom did they speak with, and was also told1 that’s not how we handle online booking2 We are completely booked for one of the days of our planned booking, so now same room is not available but a smaller one can be provided And that too will be available after 3pm (not right away)Since I as it is wanted to go to office, I went ahead with smaller room after 3pm option Reception was courteous to hold my bag until thenRoom was overall clean Morning breakfast had considerable options No other issues with hotel, just be careful when you are booking online and be sure to ask name of the person responding the call if you happen to call hotel for nay particular requests

charles rogers

After leaving a hotel with horrible rooms and cleanliness, I choose this hotel because they were 94 customer reviewsfrom the moment I walked in it was an experience

Smiling staffthe hotel was clean and amazing The rooms were perfect ans the experience was out of this world It’s nice to feel truly comfortable in the hotel your on like your home e Thanks Jason a d everyone else

2. Four Points by Sheraton Chicago Schaumburg (2-star hotel)

About this hotel

Set 7 miles from the Arlington International Racecourse, this relaxed hotel off Highway 72 is a mile from both Interstate 290 and the Legoland Discovery Center.Straightforward rooms offer Wi-Fi, flat-screen TVs and coffeemakers, as well as sitting areas with sofabeds. Room service is available.There’s a laid-back bar/restaurant. Other amenities include a fitness center and a BBQ area. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the service
  • The fitness center has weight machines

Feedback From Real Customers

Matthew Lonis

This hotel was surprisingly modern It was extremely clean and had a great smell to the lobby The staff was all nice

The best part of the room is they have blackout curtains that perfectly cover the window so no light creeps inI wish there was a refrigerator or a microwave but it’s not that big of a deal if you are just staying for one or two nights

Adam Schneider

Four Points Sheraton has done a wonderful job updating this hotel from how it looked from previous owners but some of the choices for the rooms interiors are not great It seems as if cost-cutting was more important to them than customer satisfaction or aesthetic The room I stayed in had a very nice king bed and a couch and microwave but had no fridge

I can’t be the only one who’d rather have a fridge in my room than a microwave Also the lighting in the room was awful Unnatural and headache inducing blue-white led lights in every fixture except the bathroom The bathroom was great and the lighting in there was wonderful at least Hopefully they can change some of these things or I won’t be back

Alison Wright

My family of four used the park, sleep, fly option for a week and were happy with the lyft services from the hotel to the airport and back (a little confusing for a first time user given that we needed to be picked up outside terminal two on the second floor and weren’t sure when to call for pickup), but the hotel was disappointing We were put right near the lobby with all of the noises of folks coming into the hotel and leaving The air also didn’t allow for a fan option to cut down on the noise in the hallway

There also wasn’t a breakfast you could get without paying $14/$16 per meal Given how much we were paying, it wouldn’t have been asking too much for food The coffee was decent at least and the staff were friendly

3. Hampton Inn & Suites Chicago/Mt. Prospect (3-star hotel)

About this hotel

Off Highway 12, this low-key hotel in the Randhurst Village complex of shops and restaurants is 9 miles from the Donald E. Stephens Convention Center and 10 miles from Chicago O’Hare International Airport.The laid-back rooms offer flat-screen TVs, free Wi-Fi and custom-designed beds, as well as desks and coffeemakers. Suites add sitting areas with sofabeds, minifridges and microwaves, and some have balconies.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s a gym and an indoor pool, plus a business center and 2 meeting rooms.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 12 min drive to River Trail Nature Center
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

Alex Daly

The entire experience from booking my room to checkout time and everything in-between was phenomenal The entire staff was friendly and professional They treat you like a guest In their own home

Facilities are clean top to bottom Located in convenient location Rob and Maggie dealt with many questions I had throughout the week prior to my stay Wonderful to deal with on the phone even better in person Perfect for all my family of 4s needs TOP NOTCH

Anthony Sherlock

Everybody was extremely courteous, the rooms were immaculate and clean (which is great being in the pandemic) and the facility is very well maintained The kids had a great time swimming in the pool, the breakfast was always fresh and out on time and all of the team members were always willing to help out We are local and stayed here for an extended period of time due to a water line breaking in our house, and would come back here in a second if the need arose

Great job!

Joe Meezy

I travel every other week to many places, I stayed 4 days here and had to go out to buy breakfast because what they offer is not suitable to consume in my opinion I was not offered room service nor did I receive room service the entire time The walk to my room was very long after working all day because of the hotel design and floor access

Do not bring a large vehicle because the parking garage is height restricted The room I had was nice but the bed was sunk in All in all if you need a place to lay your head then here you go otherwise I would consider finding another hotel

4. Holiday Inn Chicago – Schaumburg, an IHG Hotel (3-star hotel)

About this hotel

Set 15 miles from O’Hare International Airport, this informal hotel is 1 mile from Medieval Times Dinner and Tournament, and 5 miles from LEGOLAND Discovery Center Chicago.Warm, unassuming rooms provide Wi-Fi, flat-screen TVs and minifridges, as well as Keurig coffeemakers. Suites add living areas with pull-out sofas. There’s also room service.An airport shuttle is complimentary. Other amenities include a cocktail lounge, a restaurant and a gym, plus a heated indoor pool, a hot tub and a terrace with a fire pit. There’s a 24/7 business center. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the unassuming rooms, which have TVs
  • 5 min drive to Medieval Times Dinner & Tournament
  • Some guests disliked the bathrooms

Feedback From Real Customers

Vanessa Rosales

I stayed here back in September for an event in the area As soon as I walked in, guest service was kind! Very generous They gave me my key with no hassle, gave me my room number, and sent me on my way

I got up to my room and opened the door, and I heard the voice of a grown man shouting in dismay at the door opening, and I could hear the shower running I was given a room that had a grown man in it who was showering I rushed back down to the front desk and explained it to them, and they seemed confused It turns out that the room had been given to someone, but it wasn’t logged into their system that it had occurred They gave me a new room that was the same as what I had requested, and they walked me to it to make sure that no one was thereI get nervous thinking about that scenario I was all alone, I’m a young woman, I’m very small- Had it been the other way around of a man walking into my hotel room while I was showering, I’m unsure on how the situation would’ve gone Guest service was kind, but I hope that after these months, they have themselves better put together I didn’t feel safe there after that and I had left my luggage in front of the door to prevent anyone from entering the room if the door lock failed I hope others have had better experiences than I have

Rafael A

Here is a list of all my issues

For the room I purchased online I was told the price was wrong and was charged an extra 50 dollars No towels in room, no soap in room, trash cans still had trash in them No microwave Place charges for breakfast with outrages prices! Staff was nice but quality of stay is poor I don’t recommend anyone to check into this place for the price they charge was not worth it You get better perks at a roach motel!

Jackie Goodwin

No coffee in the lobby in the morning No towel rods in the bathroom, only a single hook on the door A third of a roll of toilet paper on the holder and no extra roll in the room

No guide to go with the TV Not very clean We have stayed in many holiday inns and most are spotless This one is not up to the usual standard Granted, this was a regular Holiday Inn, not an Express which we usually choose Maybe that is the difference I would stay someplace else next time

5. Holiday Inn Express Chicago NW – Arlington Heights, an IHG Hotel (3-star hotel)

About this hotel

Less than a mile from I-90, this relaxed airport hotel is 3 miles from Woodfield Mall, 4 miles from Arlington International Racecourse and 9 miles from Chicago O’Hare International Airport.The warm, straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, coffeemakers and desks. Suites add kitchenettes, and living rooms with sofabeds. Kids age 19 and under stay at no cost with an adult.Freebies include a hot breakfast buffet served in a casual dining area, plus an airport shuttle and outdoor parking. There’s also a 24/7 gym and a lobby with a fireplace. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to the Ned Brown Forest Preserve
  • 18 min drive to Chicago O’Hare
  • Guests liked the friendly service
  • Guests liked “a pillow”, mentioned 10 times in reviews

Feedback From Real Customers

Donna Buddy

The breakfast buffet was mediocre Always pork sausage, could have had some Turkey sausage Not a wide selection

The only bright side of the buffet was our server Patricia who kept things clean was warm and friendly When we walked in to register there were no luggage carts and when one of the hotel staff found one and brought it to me he just walked away! I was by myself and had to load the heavy bags onto the cart because my husband was trying to find a parking place The door to our room wouldn’t close because the door was sprung We were in room 302

Capacon

Impeccably clean and well maintained Comfortable and modern furnishings One of the best breakfasts available

Staff is friendly and professional Free parking conveniently located offI – 90 near O’hare with shuttle available Reasonable rates are better than other area hotels

Shukria Jaan

If I could give the hotel less than 1 star I would The rooms were clean, breakfast was okay but this hotel ruined our entire trip My mom forgot her bag on the chair on our last morning, no one touched it from the looks of it and we were back downstairs within 10mins, the cleaner took it straight to the manager, everything in the purse was intact expect my moms wallet and $800

Now who would you blame in a situation like that? There was barely anyone around Conveniently they have no security cameras installed and the manager was of no help We returned home sad and heartbroken Worst service and place to stay at, not to mention its in the middle of nowhere away from everything

6. DoubleTree by Hilton Hotel Libertyville – Mundelein (4-star hotel)

About this hotel

This hotel clad in exposed stone and wood is a block from Highway 45 and a 5-minute drive from central Mundelein.All rooms offer leather chairs and custom-designed beds, plus flat-screen TVs, coffeemakers, minifridges and free WiFi. Suites add pull-out sofas, plus some have whirlpool tubs and kitchenettes. There’s a chic restaurant and lounge serving Pan-Asian food, fine wine and cocktails, plus a pub serving American favorites. There’s also a glass-enclosed pool and a 24/7 fitness center. Additional amenities include meeting rooms and a business center, plus a free area shuttle on weekdays.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • 11 min drive to Lake County Forest Preserves–General Offices
  • Guests mentioned the service is friendly
  • Guests liked “cookies”, mentioned 42 times in reviews
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Esabel Jones

Went here for an Amazon interview, beautiful place Seems like an amazing place to stay I never stayed here but it would be on my bucket list

To stay at an double tree by HiltonSuper cleanA lot of parking space, an couple of restaurants and gas stations are close by

Jessica Stallings

This specific hotel itself was great Stuff happens and things break My room was almost $250 for my kids and I

This was supposed to be a special experience and memory for them as it was their first competition They are young Didn’t need to purchase a hotel room we don’t live that far but wanted them to be well rested Both AC units could not keep up with the room It happens I didn’t make a big deal about it because I work outside for the most part all year round Was still trying to make it a positive, memorable experience for my two Littles Maintenance couldn’t come till 9pm The room on both sides were close to 80 Staff and management were kind, respectful, and did what they can Hilton however, their customer service was incompetent, unprofessional, and wasted my time The hotel itself has no way to help in this situation after you leave because the advance payment was through Hilton DO NOT PAY IN ADVANCE OR THROUGH HILTON Pay Doubletree if possible

Sandra Revnell

The room was on the small side but clean Generally speaking, the décor of the hotel is both drab and dated The hotel appeared short-staffed, with only one person attending the front desk

As a result, all attempts to call the front desk were in vain – they went unanswered If you need to stay here, use the app and digital key to check-in — you will wait at the front desk for far too long to get a room key

7. Wingate by Wyndham Schaumburg (3-star hotel)

About this hotel

This laid-back hotel is 14 miles from O’Hare International Airport, 25 miles from Chicago Cubs baseball games at Wrigley Field, and 3 miles from upscale shopping and dining at Woofield Mall.The warmly furnished rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas, and upgraded suites have whirlpool tubs. Kids age 17 and under stay at no charge with an adult.Hot breakfast, parking and a local shuttle are complimentary; an airport shuttle is available for a fee. Other amenities include a casual bar and a gym, plus a 24/7 business center and 2 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests mentioned “waffles” 15 times
  • Guests liked the breakfast

Feedback From Real Customers

N J

Had a great stay Beds were super comfortable Checked in was smooth

I came in late due to flight cancellation so I asked for an upgrade and they gave me a king suite with jacuzzi for a small fee Breakfast was great with hot sandwich, eggs and waffles, it was busy in the morning with everyone coming all at once but did not have to wait Rooms were clean and tidy Staff was attentive Would definitely stay here again Close to everything No nuisance place

Eryk Fairchild

Overall a really great experience! Loved the temp of the room, it was clean, VERY comfy bed, great shower, and the staff was super nice Our son accidentally soaked the whole bathroom and all the towels, they gave us replacements promptly, no fuss Breakfast was fine, they had this really cool pancake machine making minis they my kids loved! My only complaint is a common one for celiacs like me, need more gluten-free options! Will stay here again for sure

8. Embassy Suites by Hilton Chicago Schaumburg Woodfield (3-star hotel)

About this hotel

This modern all-suite hotel is 3 miles from LEGOLAND Discovery Center and 4 miles from Arlington Park race track.Warmly decorated suites offer complimentary Wi-Fi, flat-screen TVs, and separate living rooms with pull-out sofas, as well as microwaves, minifridges and coffeemakers.A local shuttle is free, as are made-to-order breakfast, and a reception with light appetizers and drinks. There’s also a casual restaurant serving New Orleans-style dishes. Other amenities include a 7-story atrium with a courtyard fountain, as well as a fitness center, an indoor pool and a hot tub.

Things You Need to Know

  • 8 min drive to Legoland Discovery Center Chicago
  • Guests mentioned the service is friendly
  • Some guests complained about the air conditioning but others praised the beds
  • Some guests disliked the bathrooms
  • Guests praised the casual restaurant
  • Guests mentioned hot tubs 23 times
  • One of the few hotels in the area with a casino
  • Guests praised the pool

Feedback From Real Customers

Philly Red

My stay was 24-27 January 2022 for a business trip Since this was a slow time and not many guests at the hotel, I felt more detail should have been given to cleaning room, unless they are low on staff I had my regular cleaning wipes and felt if I had to spend the time, I did to feel comfortable then the room was not that clean

First impression is everything looks nice but cleaning is in the details Overall, the hotel is nice, in a nice location, off a main road area with eating & stores along with businesses around The only thing about the room I did not like was the bathroom To small and while sitting on the toilet, you would have to turn your legs to one side to close the door If you turned to the other side, your legs would hit the tub The first night a colleague and I had ordered something for dinner Mind you her specialty is food service She had the burger which she did not finished but she said it tasted like a package burger meat My dish was hummus with pita bread Well, the pita bread was the only thing I ate The hummus came out chunky which I had never had it ever served like that Thank goodness for the happy hour free crackers, cheese & fruit We had stayed at another Embassy Suites in Chicago area before, and that one had the bar tucked in a cove which prevented the noise from the bar Although nice, when people drink their voices tend to increase and at times folks were loud until 10 & 11pm Now breakfast was great, hot foods and could get a nice omelet made Pool area had warm water, but did not get in, but loved the exercise area, although a machine was down If I have to come back, I will have to ask for room higher up toward back and would not eat off menu

Shannon Hermanson

Don’t let the exterior fool you, this hotel is quite nice inside We did book our short stay hoping to use the hot tub, but it wasn’t filled Not a big deal, but we did utilize the pool, which was nice and warm

We got free happy hour drinks and that was a pleasant surprise! The hot breakfast set up in the morning was fabulous Hot coffee, iced coffee, made-to-order omelets, French toast, pancakes, baked goods, cereal, oatmeal, breakfast meats, eggs, juice, bread, bagels, yogurtall great options!We did have to change rooms, as our first room was next to a room full of people who also had a dognot ideal The front desk was kind enough to switch us to a room on the 5th floor and that was nice and quietThe rooms are not huge, but it was fine for our family of 4, including 2 young kids The beds were very comfortable and things seemed very clean The bathroom is small, but we only stayed overnight, so it wasn’t a big deal for usThe carpet, wallpaper and furnishings are a bit dated and worn in a few places and the hotel is not brightly lit, but overall it’s pretty nice My 6-year-old declared that staying here was “one of the best days of my life!” So, make of that what you will

Paulette Evans

I drove two hours to bring my son here to swim and shop at the mall Upon checking in I was told the pool is not working and the guy at the front desk seems to have an issue He just wasn’t nice and friendly at all

The lady was nice and pleasant Although she didn’t offer me complimentary water and offer the ladies who checked in behind me water and explained to them where the elevator and bar was I stayed here years ago and it seems to be better staffed and we’llmaintained I was gonna extend a night but no This travelagent will take her money elsewhere where the staff seems more welcoming I referred so many people here but I see things have changed quite a bit

9. Country Inn & Suites by Radisson, Schaumburg, IL (3-star hotel)

About this hotel

A mile off I-90, this relaxed hotel in a redbrick building is 3 miles from both the Woodfield Mall and the LEGOLAND Discovery Center.Straightforward rooms with sitting areas feature complimentary Wi-Fi and flat-screen TVs, along with microwaves, minifridges, and tea and coffeemakers. Suites add living areas and whirlpool tubs. Room service is available.Freebies include a hot breakfast buffet and a local area shuttle (weekdays only). There’s a cozy lounge with a fireplace, plus a gym, a heated indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 4 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests liked “cookies”, mentioned 17 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Dynah Davis

We had a great getaway With me being so busy I wanted to show my man that I appreciate him, this location was the BEST We had a whirlpool suite that was amazing

The fireplace was perfectly next to the window that had a great winter breeze Jacuzzi was amazing and deep enough for the both of us The staff were wonderful so polite, friendly and greeted us each time we came through the door I would definitely come back Only thing was upon checking out I found a shoe and other items under the bed from previous people

Stacey Johnson

Everything about my stay was 5 star Hotel was clean, facility,smells clean, check-in was smooth, pool and hot tub were up and running Hot tub was heaven

Happy hour, good breakfast Debbie was so sweet and polite I am definitely coming back Bonus for me were the signs about quiet time and what time its enforced Ive stayed at some hotels where guests and or children of guests had 0 consideration for other guests when it came to noise This will be a monthly weekend getaway staycation for me

Melissa Cardoza

Me and my boyfriend stayed one night, we enjoyed the room perfect for a small getaway the bed was comfortable, the pool and hot tub were okay breakfast was good we were satisfied with what they offered lots to choose from, now to why the three stars so around 11:40 (check out is at 12) we decided to finally get up and start grabbing our stuff I had accidentally spilled some coffee on my shirt so I was in the middle of changing when we heard the softest knock on the door and before I could even respond a cleaning lady presumes to open our door I was livid Check out is at 12 why the hell is someone barging in at 11:40!? So I go to the front desk with my frustration and the lady giggles it off and says oh I’ll talk to them

This place isn’t cheap by any means and the lack of customer service really irritated me I was in the middle of changing when a worker seemed it was alright to not even give us a second to respond to her knock before letting herself in We’ll be taking our business elsewhere our next couples getaway

10. Quality Inn Schaumburg – Chicago (2-star hotel)

About this hotel

Just off Interstate 290, this straightforward hotel is 3.2 miles from the Schaumburg Convention Center and 14.4 miles from O’Hare International Airport.All rooms have en suite bathrooms, free WiFi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers.A free hot breakfast buffet is provided. There’s an indoor pool and whirlpool, an exercise room and free parking for trucks, buses and RVs.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Legoland Discovery Center Chicago and the Ned Brown Forest Preserve
  • Guests praised the clean rooms but some thought they were small
  • Guests praised the friendly service, which has a concierge
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Matthew Black

Fairly nice hotel My wife is a housekeeper, so it was definitely “DIRTY” according to her, but when hotel staff are only given 15 minutes to flip a room, what can you expect Sheets were clean

down to the mattress pad (yes, she checked)There were a LOT of kids at the hotel the weekend we stayed so the pool was overflowing It was quiet at night thoughBreakfast is hot as others have said and plenty to choose from, but the floors are in need of a sweep as others have saidOur floors had been replaced with laminate, so less concern of bugsFor $100 on a Saturday night on St Patrick’s Day WeekendI suppose it was pretty good

Barb Price

Fantastic service, excellent rate A bed so comfortable I don’t want to get out of it Absolutely spotless room

So glad to find this place after dealing with another Choice Hotel that I would NOT recommend–the Comfort Inn on Barrington at Hoffman EstatesEdit: Just had their wonderful breakfast that is included in room rate Waffle station, cold cereal, scrambled eggs, link sausage, fruit, toast, coffee, juice, and more–all done rightAnd the bathtub is fantastic for soaking They have a pool and hot tub here, but I won’t have time to try those

Michelle Howe

Avoid at all costs Yes, it’s in a convenient location, but it is dirty I’m also sensitive to humidity, and it was VERY humid in the lobby and the room

We ran the air for three hours and the room was still too warm The maintenance guy was less than helpful We ended up spending just $25 more per night to stay at a much nicer place 10 minutes away

11. Quality Inn Schaumburg – Chicago (2-star hotel)

About this hotel

Just off Interstate 290, this straightforward hotel is 3.2 miles from the Schaumburg Convention Center and 14.4 miles from O’Hare International Airport.All rooms have en suite bathrooms, free WiFi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers.A free hot breakfast buffet is provided. There’s an indoor pool and whirlpool, an exercise room and free parking for trucks, buses and RVs.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Legoland Discovery Center Chicago and the Ned Brown Forest Preserve
  • Guests praised the clean rooms but some thought they were small
  • Guests praised the friendly service, which has a concierge
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Matthew Black

Fairly nice hotel My wife is a housekeeper, so it was definitely “DIRTY” according to her, but when hotel staff are only given 15 minutes to flip a room, what can you expect Sheets were clean

down to the mattress pad (yes, she checked)There were a LOT of kids at the hotel the weekend we stayed so the pool was overflowing It was quiet at night thoughBreakfast is hot as others have said and plenty to choose from, but the floors are in need of a sweep as others have saidOur floors had been replaced with laminate, so less concern of bugsFor $100 on a Saturday night on St Patrick’s Day WeekendI suppose it was pretty good

Barb Price

Fantastic service, excellent rate A bed so comfortable I don’t want to get out of it Absolutely spotless room

So glad to find this place after dealing with another Choice Hotel that I would NOT recommend–the Comfort Inn on Barrington at Hoffman EstatesEdit: Just had their wonderful breakfast that is included in room rate Waffle station, cold cereal, scrambled eggs, link sausage, fruit, toast, coffee, juice, and more–all done rightAnd the bathtub is fantastic for soaking They have a pool and hot tub here, but I won’t have time to try those

Michelle Howe

Avoid at all costs Yes, it’s in a convenient location, but it is dirty I’m also sensitive to humidity, and it was VERY humid in the lobby and the room

We ran the air for three hours and the room was still too warm The maintenance guy was less than helpful We ended up spending just $25 more per night to stay at a much nicer place 10 minutes away

12. Holiday Inn Chicago – Schaumburg, an IHG Hotel (3-star hotel)

About this hotel

Set 15 miles from O’Hare International Airport, this informal hotel is 1 mile from Medieval Times Dinner and Tournament, and 5 miles from LEGOLAND Discovery Center Chicago.Warm, unassuming rooms provide Wi-Fi, flat-screen TVs and minifridges, as well as Keurig coffeemakers. Suites add living areas with pull-out sofas. There’s also room service.An airport shuttle is complimentary. Other amenities include a cocktail lounge, a restaurant and a gym, plus a heated indoor pool, a hot tub and a terrace with a fire pit. There’s a 24/7 business center. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the unassuming rooms, which have TVs
  • 5 min drive to Medieval Times Dinner & Tournament

Feedback From Real Customers

Vanessa Rosales

I stayed here back in September for an event in the area As soon as I walked in, guest service was kind! Very generous They gave me my key with no hassle, gave me my room number, and sent me on my way

I got up to my room and opened the door, and I heard the voice of a grown man shouting in dismay at the door opening, and I could hear the shower running I was given a room that had a grown man in it who was showering I rushed back down to the front desk and explained it to them, and they seemed confused It turns out that the room had been given to someone, but it wasn’t logged into their system that it had occurred They gave me a new room that was the same as what I had requested, and they walked me to it to make sure that no one was thereI get nervous thinking about that scenario I was all alone, I’m a young woman, I’m very small- Had it been the other way around of a man walking into my hotel room while I was showering, I’m unsure on how the situation would’ve gone Guest service was kind, but I hope that after these months, they have themselves better put together I didn’t feel safe there after that and I had left my luggage in front of the door to prevent anyone from entering the room if the door lock failed I hope others have had better experiences than I have

Karma

Check in was fine Friendly & courteous customer service Easy on & off the highway

Place is very clean!The restaurant off the front lobby was great! Nice bar to wet the whistle The food was hit/miss Another table had sandwiches and they all were stating “hit the spot”my entree not-so-much Grilled chicken was delicious but the veggies seem very “BLAH” (Againhit/miss with food)Room was clean and decentMy shower is a death trap!!! Slippery surface even before soap hit the floor (It’s in their best interest to get that changedit’s a lawsuit waiting to happen!)Shower head is too small to be hanging from the ceilingnot getting the right balance with water distribution (need larger head for the effect you’re wanting to give off) And the half glass wall allowed me to soak the bathroom as I was trying not to fall in the shower (no joke)!!!And for truck driversthis location is starting to break away from us parking here on lot That back drive into Extended Stay that loops into Holiday Inn is NOT TRUCK FRIENDLY (EXTREMELY LOW TREE BRANCHEStrust meI “know”!

Rafael A

Here is a list of all my issues

For the room I purchased online I was told the price was wrong and was charged an extra 50 dollars No towels in room, no soap in room, trash cans still had trash in them No microwave Place charges for breakfast with outrages prices! Staff was nice but quality of stay is poor I don’t recommend anyone to check into this place for the price they charge was not worth it You get better perks at a roach motel!

13. La Quinta Inn & Suites by Wyndham Bannockburn-Deerfield (3-star hotel)

About this hotel

Off Interstate 94 and adjacent to Trinity International University, this contemporary hotel is also 7.3 miles from Chicago Botanic Garden.Free WiFi, as well as coffeemakers, pillow-top mattresses and flat-screen TVs with HD channels are included in each modern room. Minifridges and microwaves are offered in some rooms, while suites offer separate living areas or whirlpool tubs.Freebies like continental breakfast, parking and a local shuttle are offered in addition to an indoor pool. A fitness center, meeting facilities and a market are also available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 9 min drive to Edward L. Ryerson Conservation Area
  • Guests mentioned the service is friendly
  • Guests mentioned “waffles” 10 times
  • One of the few hotels in the area with a hot tub
  • Guests liked the indoor pool

Feedback From Real Customers

Manuel Valentin

good morning, Good hotel, excellent location, very clean and comfortable and very good breakfast

Only the employee Wilma A was not friendly at all, she questioned my arrival time when there was already an arrival note, instead to receive the guest with a smile that is only what is asked of a worker because he not only refuted and I felt like a scolded child I hope that in my next stay there because I am going to return I will not run into that employee because it could be the last time that she uses that hotel but otherwise very good hotel and service

Twila McDonough

Many pot holes in road surface, of hotel property Poor lighting, so that walking from car to front door you have the risk of tripping Towel replacement requested everyday but took 3 days to get towels

Each day multiple people responded that towels would be replaceTub surface was dangerous to stand on Bathroom tub area had well positioned hand rails and a pull down set Tub looked safe However, dry tub surface was very slippery I wondered if they polished it to look good Once tub had been used and it dried overnight I checked by placing a dry foot onto dry tub surface and promptly had foot slid on tub surface Tub unsafe to use, despite railsIce machine did not function on 2 out of 3 floors and yes reporting ice machine problem did not get problems solved Desk clerk said each machine has a note “BROKEN” Neither had a notice that machine did not functionTV remote quit working on day 3 of 6 never fixed despite reporting problem Once I was told that someone would be right up My next call I was told someone HAD been immediately sent to make repairAll of my requests were made after a large group of musicians had checked outThe musicians were the best part of my stay The music they played in the lobby was beautiful and relaxingI will never stay at this hotel again

Debbie Guzman

Big bedroom, with a desk and a couch in it You have a microwave, small fridge, and a coffee maker (but there is a coffee station in the lobby with everything you could need)Everything clean

The shower didn’t drain the water at a similar or faster pace than the one coming from the shower, so you get a little puddle in the bathtubthis is my only complain, but I have to say I didn’t ask for help from the helpdesk or other staff members, since my stay was very shortIncluded breakfast during my stay: 3 different cereals, oatmeal, protein bars, 3 type of muffins (chocolate, vanilla, blueberry), boiled eggs, waffles (you can make big ones or smaller ones), yogurts, fruit cocktail, 2 types of juice (apple and orange), different types of bread, and grape jam The coffee and tea station was availableThe staff is super nice Howard in the front desk was amazing and funny ❤️

14. Days Inn & Suites by Wyndham Arlington Heights (2-star hotel)

About this hotel

A 10-minute drive from Arlington International Racecourse, this standard hotel is also a 4.8-mile drive from Deer Park Town Center.Coffeemakers are offered in each straightforward room, as well as pillow-top mattresses, free WiFi and flat-screen TVs with HD channels. Upgraded rooms add minifridges and microwaves, and suites also add separate living areas with sofabeds. Kids 18 and under stay free with a parent or grandparent.There’s a fitness center and an outdoor pool in addition to the free continental breakfast. Amenities also include complimentary parking and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Deer Grove East Forest Preserve
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant

Feedback From Real Customers

Gregory Levi

Thumbs up to “General Manager” Rakesh Patel He made sure I had the best service I could ever ask for staying at that hotel He helped make my stay very good while I was there

Plus everything was clean when I checked into my room Patel recommended places to eat, transportation to take, and helped me when I decided to extend my stay His knowledge of the area is impressive An besides my room being clean I had a microwave & mini refrigerator for my use The only problem I had there was the plumbing When I was just taking a whiz it was all good, however when I had to drop more than that the toilet was responding very slow after that You definitely have to wait for the water to settle before you can use it again An it took time, there maintenance needs to increase the water pressure Other than that I liked my stay there

aginggenxer

If you need a room in the area, it is the best option overall for location + priceIt is clean, staff polite and courteous, comfortable and the #1 suggestion I give guests who visit, but require their own spaceIt is not hit or miss They are consistent

Happy Camper

I am not going back to this place I have been here 3 times They don’t change their beddings , they just make beds

First night, I slept on top of the covers, they had yellow stains on the between the sheets On my second visit, the room seemed clean On the third visit, the duvet cover had blood stains or something like itBed sheets were wrinkled indicating they were slept in and there was napkin behind the nightstand Hire a house Keeping manager with 20/20 vision to walk through the rooms Extremely disgusting!

15. DoubleTree by Hilton Hotel Chicago – Schaumburg (3-star hotel)

About this hotel

This modern hotel in a North Chicago business district is 4 minutes’ drive from Interstate 290 and 1.6 miles from LEGOLAND® Discovery Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Suites add separate living areas with sleeper sofas.A casual all-day cafe serves American cuisine, plus there’s an evening bar. There’s also a 24/7 fitness center and indoor pool. Additional amenities include 4,600 sq ft of meeting rooms and a business center, plus a free local shuttle.

Things You Need to Know

  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is unfriendly
  • Guests mentioned “cookies” 42 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

V Vwj

Place is dated and the room isn’t perfect We didn’t have hot water in the morning Possibly due to everyone running their showers at the same time

That’s what I was told by front desk It was my first time experiencing this in a hotel Due to the hotel being packed, they can’t move us to another roomThe bathroom has stain and the ceiling paint bubbles up and peelingThey didn’t properly stock up on towels in the pool area Had to asked for it twice each timeThe down blanket leaked feather all over We woke up with little white feather all over our clothes and the carpetBut I’ll give props to the staffs for customer service though At least they really try and did what they can to keep everyone happy and comfortable

Sean Conley

This place is in a really good location not far from the highway, and with a grocery store and a mall right around the corner So the area has a lot to offer I wouldn’t say there were any surprises in terms of the room itself

It was nicely appointed and comfortable The breakfast however was spectacular and well worth the money (it wasn’t free) and I only interacted with two staff members, but they were both very nice and extremely helpful despite how busy they were

16. Sonesta Select Arlington Heights North (3-star hotel)

About this hotel

This modern hotel is 3.9 miles from the historic village of Long Grove and 6.2 miles from Arlington International Racecourse.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free parking.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Deer Grove East Forest Preserve
  • Guests praised the service
  • Guests liked the American restaurant
  • Guests mentioned lobbies 14 times
  • Guests liked the breakfast
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Dasi Green

Jay was incredibly kind and courteous during our stay! We paid in cash and it was very convenient to check in an stay for one nightThe rooms were beautiful, quite quaint, and very clean! It had a micro fridge but everything a hotel needs We thoroughly enjoyed our stay and will be back again soon

Rob Watkins

Stayed here a few days while visiting the area on business First, let me commend the front desk staff Everyone I spoke to on the phone was so helpful

Then when I arrived, they were very attentive Second, my room was ready, very clean and comfortable Third, the rate was reasonable Fourth, great location in relation to O’Hare airport Hope to stay here the next time I’m in the area

Nicole Perkins

This was one of the worst experience ever I can’t believe how they lied this is not a 4 nothing hotel It’s ants all over the rooms they are not cleaning the rooms like they are supposed to

No microwave in the room The bathroom was still dirty Someone used it didn’t flush the toilet My key didn’t work to my room we tried 3 times before she gave me another key When I told her about the ants she said well it’s ants everywhere I’m sure the purpose of saying that

17. Holiday Inn Express Chicago-Schaumburg (3-star hotel)

About this hotel

An 18-minute drive from O’Hare International Airport, this modern hotel is also 29.1 miles from downtown Chicago.The subdued rooms feature desks, flat-screen TVs with cable channels, minifridges, coffeemakers and microwaves. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add whirlpool tubs.Amenities include a free breakfast bar, an outdoor pool and fitness and business centers, as well as free parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Guests mentioned bars 11 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers

Tyler Goldring (Nirdlog)

The room was nice and clean and the staff was friendly as well The pool was closed so we didn’t get to swim but maybe next time The concierge at the front desk was super helpful, it offers free breakfast in the morning but we were so comfortable in the beds we never got up early enough to eat it

There is a bar right next door that we went to and got absolutely smashed which is great cause we could just go right to our room and chill for the night I would definitely stay here again if I were in the area

18. Holiday Inn Express Chicago NW – Arlington Heights, an IHG Hotel (3-star hotel)

About this hotel

Less than a mile from I-90, this relaxed airport hotel is 3 miles from Woodfield Mall, 4 miles from Arlington International Racecourse and 9 miles from Chicago O’Hare International Airport.The warm, straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, coffeemakers and desks. Suites add kitchenettes, and living rooms with sofabeds. Kids age 19 and under stay at no cost with an adult.Freebies include a hot breakfast buffet served in a casual dining area, plus an airport shuttle and outdoor parking. There’s also a 24/7 gym and a lobby with a fireplace. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to the Ned Brown Forest Preserve
  • 18 min drive to Chicago O’Hare
  • Guests liked the friendly service
  • Guests liked “a pillow”, mentioned 10 times in reviews

Feedback From Real Customers

Donna Buddy

The breakfast buffet was mediocre Always pork sausage, could have had some Turkey sausage Not a wide selection

The only bright side of the buffet was our server Patricia who kept things clean was warm and friendly When we walked in to register there were no luggage carts and when one of the hotel staff found one and brought it to me he just walked away! I was by myself and had to load the heavy bags onto the cart because my husband was trying to find a parking place The door to our room wouldn’t close because the door was sprung We were in room 302

Capacon

Impeccably clean and well maintained Comfortable and modern furnishings One of the best breakfasts available

Staff is friendly and professional Free parking conveniently located offI – 90 near O’hare with shuttle available Reasonable rates are better than other area hotels

Shukria Jaan

If I could give the hotel less than 1 star I would The rooms were clean, breakfast was okay but this hotel ruined our entire trip My mom forgot her bag on the chair on our last morning, no one touched it from the looks of it and we were back downstairs within 10mins, the cleaner took it straight to the manager, everything in the purse was intact expect my moms wallet and $800

Now who would you blame in a situation like that? There was barely anyone around Conveniently they have no security cameras installed and the manager was of no help We returned home sad and heartbroken Worst service and place to stay at, not to mention its in the middle of nowhere away from everything

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