hotel with smoking rooms in Palm Desert, CA

1. Homewood Suites by Hilton Palm Desert (3-star hotel)

About this hotel

Across from 2 university branch campuses, this modern extended-stay hotel 0.5 miles off Interstate 10 is 5.7 miles from shopping and dining along El Paseo and 6.5 miles from The Living Desert.Colorful contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.A free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness room, putting green and outdoor pool with a hot tub.

Things You Need to Know

  • 4 min drive to the Coachella Valley
  • Guests mentioned the rooms are large but unclean
  • One of the few hotels in the area with room service

Feedback From Real Customers

Shannon Tabing

A okay stay but needs a lot of room for improvement I stayed here for 5 nights for a business trip The room is spacious but the carpet and furniture are outdated

I was hoping for a tub/shower combo but I only had a shower Oh wellOn my 3rd day here I noticed that there was a ziploc bag and a popsicle stick on top of my fridge- yuck! The shower vent is very dirty too I understand that we’re in a COVID era but cleanliness should be a top priorityThe hotel key cards can easily get messed up if you put it in your wallet or by your phone I had to help a couple that couldn’t open the side entrance door because their keycard got messed up Seems like a common issue I went to the front desk 2 times to fix my card and then I decided to opt for a digital keycard from the Hilton Honors app on my phone for convenience The downside is there is NO option to open the side entrance doors with the digital key which was a huge inconvenience especially if you have multiple items to bring to the room from your car The digital key only opens the hotel entrance, fitness center, pool, laundry, and your doorBreakfast is standard but was pretty much the same everyday; potatoes, sausages, scrambled eggs, omelettes, mini waffles etc I did bite in a omelette that had cold cheese on one of the daysParking is complimentary by the hotel which was a plus

2. Marriott’s Desert Springs Villas I (4-star hotel)

About this hotel

On 400 acres, this contemporary hotel is 3.6 miles from McCallum Theatre and 4.8 miles from the Palm Springs Art Museum.Streamlined rooms with balconies offer flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. There are also 1- and 2-bedroom apartments with full kitchens, fireplaces and pull-out sofas.Parking is complimentary. Amenities include a pool bar and grill, a snack shop, and BBQ facilities. The hotel also offers 7 outdoor pools, a kids’ club and a fitness center, as well as sports courts, a golf course and a game room.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 5 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 14 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Carol Post

We have a lovely room that meets our needs nicely for a fun girls trip Comfortable beds, large refrigerator, kitchenette, bathroom with a shower and a sink plus a separate sink area with a bathtub Our outside patio looks out toward the golf course and the Marriott

Sunset is beautiful! The grounds of the property are very well maintained There is a nice pool across from our unit We can walk to the hotel using a path nearby or take the free shuttle We have enjoyed walking to the spa and hotel as it is not that far of a walk There is also plenty of covered parking for our cars I will definitely stay here again The only negative ( which does not affect my rating for the place) is the small child who started running around upstairs about 6:00 am and woke me up So, note to parents with small children who rent upper units: Some people like to sleep-in when on vacation so PLEASE be respectful and control your child(ren)

Amelia M.

I stayed here for the weekend from 7/16/22-7/17/22 and it was very disappointing First off, our room took over 2 hours to get ready when we arrived Later we went to pool 8 and it was disgusting! My dad literally found a tooth in it! It was dirty and I found a ton of hair in it as well

There were cups floating around too Back into the room, they only provided us one very small can of shampoo, conditioner, and body wash which finished very quickly There were 5 of us who had to take a shower and they finished after only 2 showers We tried calling the front desk but the phone wouldn’t work After a while, the phone worked and I ordered more shampoos, conditioners, body wash, and towels (which we ran out of as well) Then I had to take a shower right after we ordered those so I wouldn’t miss dinner and I showered with no shampoo or conditioner I had to use 3 hand drying towels to dry off my body until they brought the things we ordered The next day we didn’t do much at the hotel but the checkout is unnecessarily early which is an inconvenience Overall, do not spend your money here, there are much better hotels in Palm Springs

Rene Cornejo

I checked in around 4:20pm, and was told my room was not ready, and no ETA Even though check in is at 4:00pm I was not very happy

Went to the concierge service desk and was assisisted by Donna which was very helpful and got me a room next the a pool right awayThen I Couldn’t sleep due to a loud knocking noise coming from the fridge or water heater This was all night constantly every 2hrs or so When I checked out I mentioned this to the front desk lady, and said I’m sorry about that Not what I expected from this resort at all The only good thing was the pool area

3. The Village (3-star hotel)

  • Address: 74375 El Camino, Palm Desert, CA 92260
  • Phone: (760) 969-8848
  • Ratings: 4.3 (78 reviews) Very good
  • Website : The Village
  • Check-in time: 5:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual rooms with free Wi-Fi in a laid-back hotel featuring an outdoor pool with loungers.

About this hotel

On a residential road lined with palm trees, this casual hotel is 4 miles from Coachella Valley, and 2 miles from the Living Desert Zoo and Gardens.The relaxed rooms with colorful accents offer free Wi-Fi, flat-screen TVs and minifridges, plus living areas with sofabeds. Some add terraces or balconies.There’s an on-site restaurant. Other amenities include an outdoor pool with sunloungers.

Things You Need to Know

  • 9 min walk to Heather James Fine Art
  • Guests praised the service

Feedback From Real Customers

YsYSoCalPro

Got there late on Saturday after visiting friends at Omni Resort n Spa Owner was very friendly, efficientNice flight up to the spacious room

Modern chic Liked the available in-room drinks and snacks for sale Loved the hot pool in the AMs for aquatic therapy fun The loungers and table sets were comfyBalcony was a nice touch–view of car parkA few tips: toilet is so low even my knees felt the challenge–plz change to a taller toilet fit for 5’3′ and upFix the iron fence around the pool–liability issueWhere were the pool towels? We dripped dry 🙂

Lexus Castillo

Set up a room for one of my construction workers for my job Got a confirmation number and when my worker arrived, they said they were booked and didn’t have a room for them I have literally tried calling their number 15 times on three different phones for an hour straight and the hotel did not answer 1 time

Their voicemail is also full This is super unprofessional I get it if you are booked but what if a customer staying at the hotel needed to talk to the front desk? What if there was a problem? Or a concern? I’m glad hotels are a dying breed

4. Holiday Inn Express Palm Desert, an IHG Hotel (3-star hotel)

About this hotel

Located off Highway 111 and close to a variety of area golf courses, this contemporary hotel is a 3-minute drive from chic shops on El Paseo Drive.Subdued rooms feature desks and flat-screen TVs with pay-per-view movies and cable channels, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult.Amenities include free continental breakfast, a business center, fitness room and an outdoor pool, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min walk to Heather James Fine Art
  • Guests praised the restaurant
  • Guests mentioned balconies 10 times
  • Guests liked the hot tub, mentioned 10 times in reviews
  • Guests praised the outdoor pool

Feedback From Real Customers

Nick Hayes

Well I really was hoping for a nice place to stay, but

The microwave in the room didn’t work, the bathroom door doesn’t shut all the way so therefore it can’t be locked, some of the rooms the wall thermostat is connected to the air conditioning some of the rooms it isn’t Our room was ice cold, so I was fiddling with the thermostat and came to find out the controls are on the unit itself The air conditioning unit is super noisy I know this because we tried to get other rooms and they seem to have the same or similar problemsOn the plus side breakfast was pretty good Hotel staff is very friendly The pool is nice and big and clean so is the hot tub They have a tennis court and two ground shuffle ball courtsI’m hoping that my experience is just an anomaly in that what other guests have experienced It could be a really nice hotel if they kept up with the maintenance

J W

We stayed here while visiting family nearby Rates were very reasonable Like any lodging location, we were advised not to leave valuables in our car

While that gave us some caution, that’s just common sense! Our room was very spacious and clean, with in-room coffee and a balcony with seating Staff at the front desk was very friendly Lobby was also very clean and a full breakfast was provided We never had any issue or problem here, and we would likely stay here again on our next visit

5. The Westin Rancho Mirage Golf Resort & Spa (4-star hotel)

About this hotel

Set 3 miles from landscaped gardens at Sunnylands, this refined resort is 9 miles both from the Palm Springs Art Museum and from the Moorten Botanical Garden.Relaxed rooms offer flat-screen TVs and Wi-Fi, plus minibars and balconies; some include sofabeds. Suites add living areas; some feature whirlpool tubs and/or fireplaces.Amenities include a golf course and 3 outdoor pools, plus tennis courts and a fitness center. There are also 3 restaurants, 2 bars and 2 cafes, plus event space and a business center. Breakfast and parking are available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Some guests complained about the bathrooms
  • 6 min drive to Sunnylands Center & Gardens
  • Guests liked “golf courses”, mentioned 81 times in reviews
  • Guests liked the grounds
  • Guests praised the nightlife
  • The pool has a water slide

Feedback From Real Customers

Katie Kreitzer

We had a wonderful time here and will be coming back! 3 pool options with plenty of lounge chairs, staff was very friendly and welcoming Live music at the lounge on the weekends and great food options at a fair price We also brought our dog which we weren’t sure what to expect, staff was so nice to our pup and made us feel really comfortable during our stay! Rooms were nice and bed was comfortable

Fabulous spa- highly recommend the facials! I was pleasantly impressed with my stay here and will definitely be coming back!

Ciara Delaney

Rooms are clean and the bed is VERY comfortable Price was GREAT for off seasonOur children LOVED the water slide!! And they let 42″ and above so my fully swimming 5yo was able to go on it!! He was SO EXCITED

I think my children went on down the water slides 100+ times(They didn’t let him at the Shadow Ridge Marriott because it’s 48″ even though he is an excellent swimmer)

Tania Sierra

The place is beautiful The rooms are spacious and comfortable The staff were very friendly and accommodating

But for such a fancy and expensive resort, I expected better amenities in the room The coffee machine is old, it took forever to brew one cup and then you had to wait 30 mins to brew another one There was no microwave The ice machine in our building didn’t work Some of the outlets didn’t work and the ones that did work were loose and wouldn’t hold on to my phone charger And no housekeeping services were offered

6. Courtyard by Marriott Palm Desert (3-star hotel)

About this hotel

Backed by the Santa Rosa Mountains, this modern hotel is a 3.3-mile drive from the Desert Willow Golf Resort and a 6-mile drive from upscale shopping at the Westfield Palm Desert mall.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks and coffeemakers. Some rooms offer whirlpool tubs or balconies, and suites add separate living areas and pull-out sofas.Social spaces include a living room-style lobby and an American restaurant serving Starbucks coffee. There’s also a business center and 3 meeting rooms. Other amenities include an outdoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests liked the clean rooms but some complained about the air conditioning
  • 13 min walk to the Coachella Valley
  • Guests mentioned the service is friendly
  • Guests mentioned “Bistro” 10 times
  • The fitness center has weight machines and elliptical machines
  • The hotel has a game room

Feedback From Real Customers

Leonard Hinzo

I normally rate Courtyards very high This particular property needs an update Still in the old CY look and amenities

I’m a Lifetime Titanium member and have spent the greater part of my proffessional career in a Marriott property My greatest peeves were a closet door that kept coming off its track It took several hours to get someone to repair it and it fell right off the track almost immediately Also getting your linens and sheets changed shouldn’t be a hassle After speaking to a housekeeper I was told to speak to the front desk and she would be approved to freshen my room I speak to front desk and the person says she needs to speak with management before she can approve it I said I’m in room ### please make sure the room is ready when I return at 6PM and will you please fix the closet door again She repeats I need to speak to a manager That is not what I wanted to hear Clearly this employee is not empowered to make decisions, but better customer communication can be coached

Griesel

Just stayed here during the BNP Paribas tennis tournament and it was great! The room was your basic good quality room, the staff was lovely to us (special shout out to Reina for really trying to help with a small issue I had but all staff was wonderful), they had a great shuttle service to and from the tennis grounds and the hotel had a friendly ambience We were very pleased

7. Best Western Plus Palm Desert Resort (3-star hotel)

About this hotel

Near casual eateries off a palm tree–lined thoroughfare, this relaxed hotel in a Spanish Mission–inspired building is 2 miles each from the McCallum Theatre and the Palm Springs Art Museum.Straightforward rooms with free Wi-Fi feature cable TV, coffeemakers and minifridges; microwaves are available on request. Some rooms add balconies or patios. Suites offer sitting areas with sofabeds.Parking and full breakfast are complimentary. There’s an outdoor pool, a hot tub and a gym, plus guest laundry facilities, a business center and meeting rooms.

Things You Need to Know

  • Guests liked the clean, large rooms
  • 15 min walk to Heather James Fine Art
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “has browns” 13 times
  • Guests praised the breakfast
  • Guests liked the outdoor pool and praised the hot tub

Feedback From Real Customers

Steven Smith

This was a great stay The only complaint was the pillows, but the rooms were great, and the little courtyard area with the pool was tranquil and refreshing The elevators were a bit old and were quite slow, but overall it was a great experience

The best part was the breakfast They have several cooks that will make your eggs, bacon, sausage and pancakes right there, fresh as can be There is a bit of a line in the mornings but well worth the wait Other fruits, coffee, juices, cereal and standard items for a hotel but the fresh hit breakfast was the best!

Amy Thomas

The Resort is Easily located right off main street Parking right in front of our room Ground floor room was nice and Patio opens out to pretty walkway to view garden and pool nestled in central area

The Rooms and building is a little outdated but it has a relaxing charm Clean hardwood floors, very comfortable bed, a little crowded at times in the room and bathtub could be updated but the Best part was the Breakfast Actually Made To Order Eggs, Pancakes, Bacon , Sausage, plus plenty of quick choices for cold or stable food options, All includedThis hotel is a great place for everyone We are on a Family Vacation from Michigan and so far the West Coast Welcome to California has been spot on!

Kendra McCann

Thank you so much for making our stay so enjoyable Every single one of the staff members is great We were greeted by smiling faces as soon as we walked through the door

We were even asked what floor we would like to stay on; I’m a light sleeper so I was grateful for him even asking The rooms had a 1980s feel to them with modern appliances We really enjoyed staying here There is an actual chef who will make you breakfast You hand in your ticket and you can choose what you want from the small menu There were like 5-7 items listed; it was nice a simple My partner had pancakes with bacon and eggs; the chef was more than happy to put cheese on the scrambled eggs when he asked for cheese I had some hash browns with over-easy eggs and bacon I forgot to mention there is a security guard patrolling the area so it felt safe there too The staff is what makes this place so great; they are the reason for the 5 stars Thank you again for making our stay so enjoyable!

8. Miramonte Indian Wells Resort & Spa (4-star hotel)

About this hotel

This 11-acre, Mediterranean-inspired resort is 3 miles from Palm Desert and the upscale boutiques and eateries at The Shops on El Paseo mall.Rooms and suites decorated in earth tones have balconies or terraces with garden or mountain views, plus coffeemakers, flat-screens and free Wi-Fi. Some suites add minifridges, living rooms with pull-out sofas, Jacuzzis and wet bars.Amenities include free parking, a 24-hour fitness room and 2 pools with hot tubs and sundecks. There’s also a farm-to-table restaurant and a bar with a happy hour. An on-site spa has a saltwater therapy pool and offers massages and other services in 13 treatment rooms.

Things You Need to Know

  • 4 min drive to the Indian Wells Tennis Garden
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “Fire pit” 13 times
  • Guests praised the grounds
  • Guests praised the nightlife
  • Guests liked the spa

Feedback From Real Customers

Elizabeth Eng

We spent the weekend (May 20-22) at Miramonte Indian Wells Spa and Resort and was not disappointed! The room was exceptional with all the comforts We had to ask for more towels and washcloths since they only supplied enough for one person The beds were comfortable but the pillows were like huge rocks

The coffee provided to brew in the room was not good however the restaurant had excellent coffee! Aside from the little hiccups described above, I would definitely recommend this place for relaxation and for the pools and spa fun Lastly I want to include how outstanding the landscaping set the atmosphere of tranquility So many trees and views!Great meeting rooms and stage for guest speakers and big groups

Emily Sutton

Spent the afternoon here after an early flight arrival and late air bnb check in What a way to the spend the day The place is beautiful

The service in the spa area was excellent and the facilities were clean They stored myluggage safely and had a locker I could access while I was there There was only one bartender but she was working very hard to serve the customers Overall would highly recommend to anyone needing a place to hang out during the day

Kyle Phillips

I read all of the crummy reviews and still decided to say because of he rate I’m glad I did This place was beautiful and very well kept

The staff was friendly and checking took less than 5 mins The whole property was well kept and the rooms were very clean The reviews recent poor reviews did lead to the place being fairly desolate Just not many people here Be we loved it I recommend this place to anyone Oh, and the best part was the dozens of citrus trees with ripe, oranges, lemons & grapefruit

9. Homewood Suites by Hilton Palm Desert (3-star hotel)

About this hotel

Across from 2 university branch campuses, this modern extended-stay hotel 0.5 miles off Interstate 10 is 5.7 miles from shopping and dining along El Paseo and 6.5 miles from The Living Desert.Colorful contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.A free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and coin laundry. Guests can use a fitness room, putting green and outdoor pool with a hot tub.

Things You Need to Know

  • 4 min drive to the Coachella Valley
  • Guests mentioned the rooms are large but unclean
  • One of the few hotels in the area with room service

Feedback From Real Customers

Shannon T

A okay stay but needs a lot of room for improvement I stayed here for 5 nights for a business trip The room is spacious but the carpet and furniture are outdated

I was hoping for a tub/shower combo but I only had a shower Oh wellOn my 3rd day here I noticed that there was a ziploc bag and a popsicle stick on top of my fridge- yuck! The shower vent is very dirty too I understand that we’re in a COVID era but cleanliness should be a top priorityThe hotel key cards can easily get messed up if you put it in your wallet or by your phone I had to help a couple that couldn’t open the side entrance door because their keycard got messed up Seems like a common issue I went to the front desk 2 times to fix my card and then I decided to opt for a digital keycard from the Hilton Honors app on my phone for convenience The downside is there is NO option to open the side entrance doors with the digital key which was a huge inconvenience especially if you have multiple items to bring to the room from your car The digital key only opens the hotel entrance, fitness center, pool, laundry, and your doorBreakfast is standard but was pretty much the same everyday; potatoes, sausages, scrambled eggs, omelettes, mini waffles etc I did bite in a omelette that had cold cheese on one of the daysParking is complimentary by the hotel which was a plus

Rusty Humphries

I am a Hilton diamond member I stay at Hilton hotels a lot! This place was nasty! With a capital N! NASTY! I lived at a Homewood suites for six months Thank goodness it wasn’t THIS one

So many things wrong with this hotel I can’t even begin Broken toilet, staff couldn’t care less Very surface needs cleaning! I have one word for this place… PAINT! Another CLEAN! This hotel needs a complete overhaul and remodel ASAP!

Jeff Sanders

I always come to the area for the tenni s tournament I’ve stayed at many of the hotels, especially Hilton brand hotels The Homewood Suites (Palm Desert) is absolutely the worst

1) I arrived and my room wasnt ready until 30 minutes after check in time2) The tile floor in the bathroom of the room was filthy and clearly not cleaned Dusty refrigerator and dishes3) The breakfast was horrible No fresh orange juice Oust the fake version in those little apple sauce style cups) and no bacon, and only blueberry muffins for pastries Had to wait for forks4) The pool and spa were closed until further notice5) The evening social is only offered on Wednesdays from 5-6:30 No other days6) Usually get to choose two snacks at check in for Diamond members, but not this hotel7) Used to have a shuttle to the tennis, but aga in, no longe r at this hotelWill I be back? Heck no!If you are looking for a hotel to stay at for the Indian Wells Tennis tournament, so not stay here!

10. Fairfield Inn & Suites by Marriott Indio Coachella Valley (2-star hotel)

About this hotel

Set a mile from Interstate 10, this laid-back hotel is a 9-minute walk from fast food eateries, 3 miles from Fantasy Springs Resort Casino and 6 miles from Empire Polo Club, home of the Coachella Valley Music and Arts Festival.Informal rooms feature Wi-Fi, flat-screen TVs and microwaves, as well as minifridges. Suites provide living rooms with pull-out couches.Amenities include a heated outdoor pool, a 24-hour gym and a bar, plus a coin-operated laundry. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 6 min drive to The Golf Club at Terra Lago
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights and treadmills
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joolz Fernandez

Chose to stay here on a whim as it was getting late and it is near the supercharger Loved it and will choose this as a predetermined stop in the future Fantastic continental breakfast; kind, friendly service staff

Bed was huge and comfy Pullout bed was also very comfortable Nice little fridge (no freezer), spacious and upscale bath Super clean and quiet Great gym and nice little outdoor pool

Dominique Hipolito

Stayed here during the first weekend of Coachella and absolutely loved it Staff was really nice and accommodating, breakfast had a good variety, and everything was kept clean Aside from that, the location was pretty good — near some restaurants, coffee shops, and a grocery – all walking distance from the hotel

Will definitely come back to stay again

A BH

We stayed here as it was right off of the I-10 freeway and it was on the way to CA The AC was so loud, it woke us up in the middle of the night My husband thought a semi was parked and running outside the room…that’s how loud it was when it would turn on

We had a horrible nights sleep The bed was somewhat comfortable We liked the mobile check in with a mobile key option so we didn’t have to check in at the front desk It was close to several fast food restaurants Would not ever stay here again though The breakfast was fine for a hotel breakfast The hotel was very busy!

11. Holiday Inn Express & Suites Cathedral City (Palm Springs), an IHG Hotel (2-star hotel)

About this hotel

In a residential and commercial area less than a mile from Route 111, this casual hotel with an entrance flanked by palm trees is 4 miles from Wet’n’Wild Palm Springs and 5 miles from Palm Springs International Airport.The informal rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemaking facilities. Suites include microwaves, plus separate sitting areas with pull-out sofas. Kids age 19 and under stay at no cost with a paying adult.Parking and a hot breakfast buffet are complimentary. Other amenities include an outdoor pool, a hot tub, a fitness room and a business center.

Things You Need to Know

  • 6 min drive to Greater Palm Springs
  • 14 min drive to Palm Springs International Airport
  • Some guests complained about the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has treadmills and elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Zac Roughley

This was our first time to Palm Springs, as well as first time to a Desert location and we really enjoyed ourselves Our stay at Holiday Inn Express & Suites Cathedral City was fantasticAlthough the Hotel was undergoing some renovations and painting at the time, we were not disturbed at all due to the work and were advised that the windows at some point during our stay may end up being covered with plastic from the outside which was no problem at all

The workers we occasionally bumped into near the Elevators and Hallway were incredibly polite and respectfulI’d give this a 5 star, but unfortunately the 1 and only negative aspect was the beds for me They were a bit too firm for my tastes, so that took 1 star off, although to focus on the positive aspects, the staff were super friendly and helpfulEva was amazing, as our first room had a very noisy A/C Unit, although the very next morning we let her know and she provided a room upgrade which was perfect for the remainder of our stay (besides the also firm mattress)The rooms are very clean and otherwise comfortable The Pool was fantastic on our visit, and going for a dip when it was 40c/104f was great way to stay comfortable Definitely consider giving them a try, and I hope in the future they’ll have rooms with softer mattresses

Trending Nordic

The hotel is currently being renovated and changing brands So get ready for a totally renovated hotel soon The front desk was very friendly and the room was clean but definitely older

The pool was nice but there really isn’t anything past the fence to look at other than a dry waterway It’s located close to the casino and just miles away from Palm Springs

Fantasia Thunderdome

We stayed in the first floor near the reception desk Positives: Friendly Staff Negatives: CONSTANT slamming doors from 8:30 to midnight

It was guests making the noise- but this wouldn’t happen if the hydraulics on the doors were fixed Everything in the bathroom looked like there was mold in the corners It doesn’t look like something housekeeping could just scrub off though- it looks like it needs to be replaced The tv was AWFUL I felt like I was in the 80s The remote was ancient It took an hour to scroll through each channel to find what I wanted to watch Dear God- there’s technology now- get some The plumbing in this building is scary When anyone beside or above us ran a sink or shower, it sounded like it was going to burst through the wall The bed was so hard I barely slept How old are these mattresses? My back is killing me this morning When I woke up and opened my curtains- i was greeted by a construction worker sitting on a 5 gallon bucket, spitting onto the pool deck We packed up and left as fast as we could Gross

12. Marriott’s Desert Springs Villas I (4-star hotel)

About this hotel

On 400 acres, this contemporary hotel is 3.6 miles from McCallum Theatre and 4.8 miles from the Palm Springs Art Museum.Streamlined rooms with balconies offer flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. There are also 1- and 2-bedroom apartments with full kitchens, fireplaces and pull-out sofas.Parking is complimentary. Amenities include a pool bar and grill, a snack shop, and BBQ facilities. The hotel also offers 7 outdoor pools, a kids’ club and a fitness center, as well as sports courts, a golf course and a game room.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 5 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 14 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Carol Post

We have a lovely room that meets our needs nicely for a fun girls trip Comfortable beds, large refrigerator, kitchenette, bathroom with a shower and a sink plus a separate sink area with a bathtub Our outside patio looks out toward the golf course and the Marriott

Sunset is beautiful! The grounds of the property are very well maintained There is a nice pool across from our unit We can walk to the hotel using a path nearby or take the free shuttle We have enjoyed walking to the spa and hotel as it is not that far of a walk There is also plenty of covered parking for our cars I will definitely stay here again The only negative ( which does not affect my rating for the place) is the small child who started running around upstairs about 6:00 am and woke me up So, note to parents with small children who rent upper units: Some people like to sleep-in when on vacation so PLEASE be respectful and control your child(ren)

Amelia M.

I stayed here for the weekend from 7/16/22-7/17/22 and it was very disappointing First off, our room took over 2 hours to get ready when we arrived Later we went to pool 8 and it was disgusting! My dad literally found a tooth in it! It was dirty and I found a ton of hair in it as well

There were cups floating around too Back into the room, they only provided us one very small can of shampoo, conditioner, and body wash which finished very quickly There were 5 of us who had to take a shower and they finished after only 2 showers We tried calling the front desk but the phone wouldn’t work After a while, the phone worked and I ordered more shampoos, conditioners, body wash, and towels (which we ran out of as well) Then I had to take a shower right after we ordered those so I wouldn’t miss dinner and I showered with no shampoo or conditioner I had to use 3 hand drying towels to dry off my body until they brought the things we ordered The next day we didn’t do much at the hotel but the checkout is unnecessarily early which is an inconvenience Overall, do not spend your money here, there are much better hotels in Palm Springs

13. The Westin Desert Willow Villas, Palm Desert (4-star hotel)

About this hotel

Set on lush grounds, this refined resort is 3 miles from the City of Palm Desert Civic Center Park, and 5 miles from The Living Desert Zoo and Gardens.The laid-back 1- and 2-bedroom villas offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, plus kitchens, balconies, and tea and coffeemakers. Some have whirlpool tubs.Amenities include an unassuming restaurant, 3 outdoor pools and a pool bar, plus a convenience shop, a hot tub and a 24-hour gym. There’s also a golf course, BBQs and meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “golf courses” 42 times
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

W B

This place has really nice grounds, but I would definitely not consider it 4 star with current staffing issues They said numerous times they were short staffed so I do think it might be better if they ever get staffed up We arrived at 5:30 and our room was not ready even though check in time was 4pm

We were able to get into a different room after about 10-15 minutes but I had to insist as they initially told us to wait by the pool My room was not stocked with fresh packs of coffee, and when I did get some and went to make itthere was old coffee in the machine and I had to clean it before use The kiddie pool was closed and employees didn’t know why It just had a rope around it The positives were they had 2 different water slides and the lines were not long and went very quickly Fun for adults and kids Many different pools and a shuttle driver to take you around the grounds/to different pools or to the golf course if needed It’s nice that the rooms have kitchens so that you can cook and eat in the room rather than eating out (especially with their on site restaurant still closed) The pool grill was open but had a very small and limited menu Game room and family room also closed

Jim DeBiase

Place is amazing Been here many times but it seems this hotel is not ready for full capacity yet Still has covid restrictions up 6 feet stickers and glass partitions at check in but make the whole property come to the main pool to use the slide or their only bar? They have another pool with the same slide but force the whole hotel to come to 1 pool? This over crowds this pool and cannot get seat to enjoy

Makes no sense The other issue is their bar is open from 11am – 5pm? What are you supposed to do after 5pm if you want a drink? So many lost opportunities for revenue They have to do better as every other hotel / business is fighting to compete If they are short staffed and don’t have a restaurant and only have 1 slide open post this on your website so people know before spending $500 a night for a partially closed property!

World Management

We enjoy our time here Some pluses and minuses, however We were grateful there were enough chairs during a very busy weekend, by the pool; however, the cushions are dingy, not clean and ripped up

We enjoy the room and the service is really great if you need anything, it’s at your doorTo be honest, the other piece of feedback is just at the pool side food is not that great The french fries could be so easily slightly higher and with just a bit of them green dill or anything sprinkled on them (or parmesan- anything!! Lol) They’re just not great The salads, too, just change the lettuce or add a secondary kind of lettuce it’s just a very lame salad, even for poolside It’s such an easy adjustmentAnd while the service is kind, I think we would’ve ordered more if the service people visited us a couple more times while we’re sitting around the pool It’s certainly very hot and difficult work and everybody was so kindOverall a nice day I just think they could make it closer to a true four star place if they bumped up minor things

14. Fairfield Inn & Suites by Marriott Palm Desert (2-star hotel)

About this hotel

Surrounded by mountains, this modern hotel is a mile from I-10, 7 miles from The Living Desert Zoo and Gardens, and 11 miles from Fantasy Springs Resort Casino.The warmly decorated rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add living areas with pull-out sofas. Cribs are available.Parking is complimentary, as is a breakfast buffet served in a casual breakfast room. There’s also a gym, an outdoor pool and a hot tub. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Coachella Valley
  • Guests mentioned the service is friendly
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 19 times

Feedback From Real Customers

Michael Livingston

This place is great for families Awesome atmosphere for getting away getting your workout in, relaxing, and fir those that need to work from home like I do, each room has plenty of USB ports to charge and connect your devices You pretty much can do anything on a vacation with a family here

I 100% recommended Also very awesome scenery of the mountains and desert As of June 2022 when I stayed there is a great brewery within a 2 minute walk of the hotel Places like that is literally an Oasis in this 100 degree heat!!!

Denise Ellis Stewart

Beautiful, newer property close to the 10 The only glitch in our stay was we had to check in 25 hours after our requested check in

They were short staffed and to capacity and still provided us with an excellent experience When we returned, the gentleman at the front desk remembered my name and had everything ready Solid breakfast with a nice cup of coffee Will stay here again

Amanda Rysiewicz

The person at the front desk was nice, but I asked him for a room not facing the highway and was told mine wasn’t… got to my room and it actually was Asked to switch and was unable to This hotel is so noisy from the highway, a train that runs next to it, and it’s currently 4:30am and I can hear them banging pots and pans preparing for breakfast

I have barely slept at all I am a Marriott Gold member and this has been one of the worst Marriott experiences I’ve had in a long time I will say the room was clean Brewery walking distance from the hotel was nice as well

15. JW Marriott Desert Springs Resort & Spa (4-star hotel)

About this hotel

Set 3 miles from Interstate 10, this luxury resort set amid lakes and gardens is a mile from Coachella Valley, and 14 miles from Downtown Palm Springs.Contemporary rooms have luxe en suite bathrooms, plus Wi-Fi (fee), flat-screens and iPod docks. All feature minifridges, and tea and coffeemaking equipment. Suites add wet bars, balconies, and sitting areas or separate living rooms with pull-out sofas.Dining options range from a Japanese steakhouse to a sushi bar. There’s a spa, 2 championship 18-hole golf courses and 3 palm tree-lined pools, as well as a nightclub, tennis courts and a kids’ club. Breakfast and parking are available for a fee.

Things You Need to Know

  • Guests liked the large rooms, which have minibars
  • 6 min drive to the Coachella Valley
  • Guests liked the professional service
  • Guests praised the Japanese restaurant, which has a dinner buffet
  • Guests mentioned “gondolas” 24 times
  • Guests liked the views
  • Guests liked the fitness center

Feedback From Real Customers

Grace Hwang

I stayed here for a weekend with my best friends and we had a great time! I contacted Veronica in Guest Relations and she and her team were truly amazing! She exceeded our expectations and left us with the best note upon our arrivalThe pool was great! It was hard to get service but walking over to the bar wasn’t too bad The food and drinks were good

Every staff we encountered were friendly and helpfulThe tequila drink at the restaurant in the main lobby was so good I’m thinking of making another trip there soon!Overall it was my 2nd visit to this hotel and I loved our stay once again!

Erica Ramos

It was Ok, definitely did not feel luxuriousOur check in was easy, room was somewhat clean We got the room with possibly the worst view and our balcony was covered with dust and debris

We couldn’t even put our wet clothes out there much less sit, we could literally hop over on to another roof I didn’t bother to ask for a change, my kids were tired and we just wanted to go to the pool Pool service was nice, we found seats quick although it was very full We did the boat ride, it was $5 a person for a 10 min ride, the person driving the boat didn’t really talk to us, he just confirmed they had black swans when my kid pointed it out It’s not worth itThe bed was comfy, tubs were nice I wouldn’t pay as much as I did to stay here again

Richard Fung

Quick SummaryMagnificent amenities (pool, arcade, gym, golf, views) However, pretty mediocre roomsRoom- 2 starsThe check-in was a mess, but expected as it was the first weekend of Coachella We got unlucky on our first room where we found mascara on the bedsheets and gum on the bathroom floor

Unfortunately, we couldn’t get moved for the night as they said the hotel was fully booked and housekeeping was basically gone for the nightAmenities- 5 starsThe property is magnificent The main building was grand and even had a boat in the lobby that serves as a taxi throughout the waterways of the property The gym was quite large for a resort There was an 18 hole putting course and also a well landscaped golf course on the property In addition, there were 3 pools and a large arcade with a mini bowling alley You really cannot be bored here Excellent stay for families, groups, couples, anyoneBottom LineThe views and amenities are spectacular and warrant the 4-stars given to the JW Marriott However, the rooms failed to meet expectations

16. Hampton Inn & Suites Palm Desert (3-star hotel)

About this hotel

This modern hotel is 4 miles from the Children’s Discovery Museum and 7 miles from The Living Desert Zoo and Gardens.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs, minifridges, microwaves and coffeemakers. Suites add sofabeds.Free hot breakfast or weekday breakfast bags to go are offered, and there’s an exercise room, an outdoor pool and a hot tub. Additional amenities include a meeting room, a business center and a convenience store. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Coachella Valley
  • Guests praised the professional, friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Jennifer Cardenas

We have been here less than 24 hours and it’s beyond our expectations! I’m a stickler when it comes to customer service and theirs has proven to be top notch, starting with the gentleman that helped me book my reservation when I called the hotel directly Since arriving, every encounter I’ve had with an employee is welcoming They greet you with a smile or friendly hello even when just walking by them

Pool area is nice with a couple different options for seating Room was clean and very nice upon arrival We are in a 2 queen bedroom with a couch and the couch fits 3 Littles comfortably because it has a pull out bed plus a chase Perfectly priced as well! Highly recommend Hampton Inn & Suites!

Tammy Porter

Needed an overnight stay-we live locally and our air conditioner needed repair I am particular with hotel stays and I was pleased with our short stay The very friendly front desk staff allowed a later check-out

Clean room, comfortable bed, and satisfying complimentary breakfast Pet-friendly was even better Thank you for the great service!

Tom McA

I’ve learned Hampton Inns can vary depending on the location The one located in Santa Clarita, CA was much nicer than the one in Palm Desert My stay at the Palm Desert location was just so-so – maybe a step above Motel 6

The only highlight was the friendly representative during check out – very personable and professional The “free breakfast” was nothing to brag aboutyes, the breakfast area was clean, organized and welcoming However, the cheese omlettes were quite unique!😁 stick with the bagels, muffins or cereal!

17. The Inn at Deep Canyon (2-star hotel)

About this hotel

This laid-back hotel is 2 miles from both the McCallum Theatre, and the Living Desert Zoo and Gardens; it’s also 15 miles from Palm Springs and its Aerial Tramway.Reached by exterior corridors, the low-key rooms with old-school furnishings feature free Wi-Fi and TVs, plus minifridges, microwaves and coffeemakers. Suites add pull-out sofas, kitchenettes and/or garden or pool views.Complimentary amenities include continental breakfast served a breezy great room. There’s also a courtyard with an outdoor pool and sunloungers.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min walk to Heather James Fine Art
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests liked the grounds
  • Guests praised the clean outdoor pool and the hot tub

Feedback From Real Customers

GYTW 2019

I don’t know where to begin, talk about a hidden gem in our desert Our room was lovely, full kitchen, nice shower, just steps from a wonderful pool BBQs on site that worked well! Close to things to do

Small motel, older, but simply the best stay we’ve had in a while Don’t let the low star full you, this is a must try! No daily room service but anytime we needed anything they were right on it No night clerk but on call number (we never had to use) It was a much needed respite from the daily world and large hotels

18. Marriott’s Desert Springs Villas II (4-star hotel)

About this hotel

This relaxed resort is a 5 miles from the Indian Wells Tennis Garden and 7 miles from the Mission Hills Country Club.The streamlined rooms have free Wi-Fi, flat-screen TVs with premium cable channels, desks, kitchenettes and patios. Upgraded villas add separate living areas with sofas, dining areas and full kitchens.There’s a cafe and a casual poolside restaurant, as well as an outdoor pool, hot tub, and 24/7 fitness center. Other amenities include a golf course and coin-op laundry.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to the Coachella Valley
  • Guests praised the professional service
  • Guests mentioned “Patio” 13 times
  • Guests praised the views
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Gabby

Absolutely beautiful grounds and hotel The room was clean and gorgeous I stayed with my friend while we were in Palm Desert for a week

Last year, I stayed at the Shadow Ridge with my family Both are well-kept with friendly staff The main pool has drink specials throughout the week We really enjoyed staying at the desert villas and definitely will be staying there again

D. Lynn

Overall, this is a nice resort Facilities are clean, staff is generally friendly However, it was difficult many times to get a hold of anyone when contacting the front desk

The phone would just ring and ring Daily room cleaning is long gone If you want your room cleaned during your stay it will cost you an extra $140 US 😳 What I found really disappointing is that there is no quiet/adult pool here Every pool I went to was usually crowded and noisy with people playing their own music I won’t be returning here

Zayra Ortiz

I went to these villas for the first time to try out the property As soon as I checked-in it was a horrible experience Claudia was the person assisting me though she did not assist me at all! She informed me that there was no rooms available for 2 1/2 hrs

which meant my family had to be waiting for over 2 hrs for a room! I was very upset and told her I didn’t understand how there was no rooms available when I had made reservations over 1 1/2 motnhs ago Her response was “your eta is 6:30” I said to her check-in is at 4 so my travel eta should not matter to you After this she just kept repeating herself that there was no rooms available She didn’t even bother to apologize for the inconvenience After this she sees her co-worker Javier Torres assisting my friend with her check-in so she just turned around and said to him “oh you can help her toothey are together” she didn’t even ask him or me if it was okay for me to keep waiting for Javier to finish She just rushed me off to not help me! The only reason I gave this review 1 star is because Javier Torres did go above and beyond in assisting me until he found a room that was available at 4 He was very helpful and understanding that I had 2 small children that had already been waiting in the car for 1 hr while I was trying to check-in We had finally gotten a room though the only room available was not in the villas I had reserved so we had to be drive out of that property and be driving back and forth to use the pools because they were not walking distancebut at least Javier did do his best to be helpful and professional Thanks to him I felt more welcomed unlike Claudia that should not be working at the check-in because she did not even bother in assisting me or cared to help at allinstead she rushed me off to someone else As a new vacation owner I will say I will not be returning to these villas or recommend anyone to stay therethey overbooked themselves and had so many people waiting for over 2 hrs for rooms!! That is very poor customer service

19. Agua Caliente Resort Casino Spa Rancho Mirage (4-star hotel)

About this hotel

Off Interstate 10, this sophisticated casino resort is 6 miles from Cathedral City and 9 miles from Palm Springs.Upscale rooms offer flat-screen TVs, Wi-Fi and mountain views, plus bathrooms with sunken tubs and additional TVs. Suites add whirlpool tubs, and lounges with wet bars.There’s a steakhouse, a buffet eatery and a deli, along with 2 cafes. Additional amenities include 2 outdoor pools, a hot tub, and a poolside bar and grill, as well as 2 lounges with live entertainment. There’s also a spa, a concert theater, and a 24-hour casino with slots, table games and a poker room. A resort fee applies.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Children’s Discovery Museum of the Desert
  • Guests praised the friendly, professional service
  • Guests praised the buffet restaurant
  • Guests liked “Cigar bar”, mentioned 42 times in reviews
  • Guests praised the lobby

Feedback From Real Customers

Sarah Stafford

I can’t say enough about this Hotel/Casino! From the moment we stepped out of our taxi, the customer service was impeccable! The staff really go above and beyond to make you feel welcome They are pleasant, helpful and accommodating I spend a lot of time in Reno and Vegas and Palm Springs casinos are awesome! I actually hit 2 jackpot hand pays within hours of arriving, which obviously was a great start to our vacation

The Steakhouse Restaurant was amazing (highly recommend making reservations), the wait staff were on point and very attentive and the food was delicious The Ace Club is totally worth joining (no cost) but the comps and free play are some of the best I’ve seen in comparison to other casino reward programs The pool was closed the first day we arrived due to a sand storm, but the following morning the pool was clear of all sand and debris and we got to have a pool day Again, wait staff was great! Drinks and food are good (a little pricey, but that’s to be expected) I cannot wait to go back for another visit!

Kevin Hass

I did not stay at the Resort it was a stop of for a couple of hours The casino was very nice, clean and well maintained The staff I had interacted with was very professional and nice

I was on a quick business trip, and maybe some time in the future would consider a more lengthy term stay at the Resort As for now I can not give a full and complete review and that is why I gave it 4 stars on the portion I was able to encounter The location is easy to find but the entrances are a bit constricting as is some of the parking areas It did not seem overly busy so it wasn’t a big problem with that at that time I would venture a guess that the rooms and Resort in a large part is probably as good as the portion I did visit, but that would just be a guess and not a definitive thought

John N

Fantastic property! I was going to give them 5 stars however, I am a night owl and there was no place to purchase any food or snacks between 2 AM and 6 AM That was really disappointing Given the tremendously great level of service and amenities at this resort casino I was surprised

Otherwise I highly highly recommend this property The room was extremely clean, every single staff member was very polite and very helpful, the casino was fun and they have a great lineup of entertainment!

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