hotel with smoking rooms in Seven Hills, OH

1. Hampton Inn & Suites Cleveland/Independence (3-star hotel)

About this hotel

This modern hotel is 7 miles from the Metropark Zoo and Rain Forest and 8 miles from the Rock and Roll Hall of Fame.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Suites add kitchenettes and sofabeds.Freebies include parking, hot breakfast or weekday breakfast bags to go. There’s an exercise room and a seasonal pool, plus a meeting room.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • Guests praised the beds
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Elizabeth Bieter

This was a really old hotel Our door to our room did not fit We could see out into the hall there was such a huge gap between the door and the door frame

The beds were comfortable, so that was really good The staff was so helpful and friendly The company needs to invest in this location They have this great staff, but the structure needs a lot of work for sure

Lauren Trionfante

Yes, the hotel is outdated, but I stay here frequently, and it’s clean Erica, the manager, is accommodating, and the front desk staff is welcoming I arranged for a workgroup to stay here, and all were thrilled with the accommodations and the cleanliness

We will be back Keep up the great work I have no complaints, nor did my group, thankfully Close to the freeway and excellent proximity to downtown

David Dwinnells

When we entered our room my daughter found a pile of dirty clothes underneath the desk My wife found hair in the shower and the clock was broken Also we hada clogged toilet

A few things that could have been resolved if they cleaned the room before we got there This is a very dated hotel They do have directtv which was a plus The staff tried to fix our problems by letting my 3 children get a few snacks from the snack room That was very nice of them but I think my room rate should have been adjusted due to the circumstances Hopefully Hampton Inn will put some money into this hotel and update the rooms We loved our trip but the dirtiest of the room was not acceptable

2. Country Inn & Suites by Radisson, Cuyahoga Falls, OH (2-star hotel)

About this hotel

This laid-back hotel is 4 miles from downtown Akron, 5 miles from Stan Hywet Hall & Gardens and 6 miles from Akron Zoo.The relaxed rooms feature free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves, and tea and coffeemakers. All have work desks with ergonomic chairs. Suites add pull-out sofas and wet bars. Some have living rooms or heart-shaped whirlpool tubs.Freebies include a hot breakfast buffet and parking. There’s also an indoor pool, an exercise room and a business center.

Things You Need to Know

  • The rooms have refrigerators and TVs
  • 5 min drive to Gorge Metro Park
  • Some guests complained about the beds
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests mentioned “cookies” 13 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Greg Reed

At check-in I was greeted warmly and it was a fast and easy experience The room was clean and the bed was comfortable The pool was 86 degrees and 3-5 ft which was perfect to relax in

The breakfast was better than typical so I highly recommend starting here The attendant working the food area was extraordinary and she deserves high praise

karen fridley

The staff is extremely polite and professional We found the room clean The indoor pool exceeded our expectationsThe breakfast is not the usual breakfast, they have a variety of food to select from

We will definitely stay there again

Gregg Robinson

Our room was very dated The carpeting in the middle of the living area floor was thread bare The air-conditioner was so noisy that it woke us up every time the compresser started

Sounded like a bad bearing The valve in the bath tub that starts the shower was so crusty was hard water residue, that it was hard to use We’ll never use this hotel again The staff were friendly and helpful

3. Embassy Suites by Hilton Cleveland Rockside (3-star hotel)

About this hotel

Off the intersection of I-480 and I-87, this straightforward all-suite hotel with an 8-story atrium lobby is 9 miles from Quicken Loans Arena in downtown.Simply decorated suites feature separate sitting areas with pull-out sofas, as well as minifridges, microwaves and flat-screen TVs. WiFi is available (fee). Upgraded suites add free Wi-Fi and access to a refreshment center.Complimentary perks include cooked-to-order breakfast, parking and an airport/area shuttle. Other amenities consist of a grill restaurant/bar, an indoor pool, a hot tub and a fitness center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 12 min drive to the A Christmas Story House
  • Some guests disliked the furniture and the beds
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests liked the grill restaurant
  • Guests mentioned “Billiard table” 10 times
  • Guests praised the lobby

Feedback From Real Customers

Andy Caballero (Andeecee)

Very nice and modern-looking hotelThe rooms were very comfy and nicer then most hotel rooms We were missing a couple of pillows and sheets but the staff was fast to help

The breakfast is OK with some of the food being dry The main reason I gave this hotel 4 stars us because of the breakfast chef’s attitude This guy needs a raise He is one of the nicest and most positive chef’s I have seen in a long time Very nice place to stay

carney8282

I am staying at this hotel for a hockey tournament I am paying top rate because it is a stay to play tournament I arrived to find leaves in my tub

I have a small child that requires a bath I informed the front desk twice that the tub is clogged Once face to face Next by phone Now I have 5 people unable to shower because the tub will not drain Hotel itself is very nice Service is unacceptable for a small issue during our stayUpdate : Next Day they told me they went out and bought “SUPER DRAIN CLEANER” They were still unable to unclog the drain and the room next door was now backing up into our tub They did come through with moving us to a new room One floor up same room Next floor up Next with the same type of issue Now the tub did drain VERY VERY slowly the tub would fill up as you showered but it did continue to drain I did not complain again but did inform them of the issue Maintenance claimed they would look into be We were checking out in under 24 hours from that time so I did not pursue it anymore

Melissa Bell

In general, love the hotel’s location and the set-up of the rooms themselves Having the living room separate from the bedroom would be nice with multiple travelers- felt like I had so much room by myself! My room was clean and didn’t have any maintenance issues that affected my stay The internal hallways and corridor are very loud- I was in town during the week and was surprised by how much noise was occurring

I cannot imagine how loud it gets on the weekends or when the hotel is more full I found myself with terrible neighbors one night and called the front desk who came down immediately to address the issue- really appreciated the quick attention to this matter The meeting room was nice as was the bar and lobby area Did not really use the other amenities to be able to comment

4. Home2 Suites by Hilton Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in the bustling Rockside Road business district is 9 miles from the Quicken Loans Arena, an entertainment and sports venue, and 11 miles from the Rock & Roll Hall of Fame and Museum.The unfussy studios and 1-bedroom suites offer free Wi-Fi, flat-screen HDTVs, kitchens, and living areas with pull-out couches. Kids age 17 and under stay at no extra cost with an adult.A breakfast buffet and parking are complimentary. There’s a convenience store open 24 hours. A patio features BBQ grills, an open fire pit and TVs. Other amenities include an indoor pool and a combined fitness and laundry facility.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 12 min drive to the A Christmas Story House
  • Guests praised the friendly service
  • Guests mentioned microwaves 11 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Jack Sparky Frahn

For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower

The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again

Jen Bradburn

Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class

Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it

Joe Brooks

My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story

This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy

5. Shady Oaks Farm Bed and Breakfast

About this hotel

On a secluded property, this charming bed-and-breakfast is 1.8 miles from Brandywine Falls and 7.4 miles from Cuyahoga Valley Scenic Railroad.Traditional rooms and suites come with cable TV and antique furnishings. Some have canopy beds, pasture views and/or DVD players.Free cooked breakfast is served in a formal dining room. Other amenities include a porch, 2 stately lounges and gardens, as well as hiking trails, a lake and a horse stable.

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to the Cuyahoga Valley National Park
  • Guests praised the service
  • Guests mentioned “national parks” 12 times
  • Guests mentioned restaurants 10 times
  • Guests praised the breakfast

Feedback From Real Customers

Monica Joyce

This is a stunningly beautiful bed and breakfast in the heart of the National Park area Melanie and Jeff are the most gracious of hosts It was such a pleasure chatting with each of them

Breakfasts were outstanding with plenty of choices to please everyone and served at a formal table setting which made it feel very special A long list of restaurant options was provided, all were convenient and host recommendations were delicious I love bed and breakfasts and have stayed in many Flawless execution and ambiance here We will return!

Carmella Caltagirone

My husband and I stayed here for a local Cleveland-area getaway in February The accommodations were wonderful, the breakfast delicious, and the hosts very welcoming! The location is far enough off the road that it feels very secluded It’s a very unique home/building and it was a pleasure to stay here

Great access to the National Park nearby Other than many of the nearby restaurants being closed on Sunday nights, we had no issues!

Sarah Hunley

This bed and breakfast was fabulous! Jeff and Melanie made us feel welcome and were so helpful giving us recommendations for trails, sites and dinner Melanie’s 3 course gourmet breakfast far outshined any breakfast you would get at a restaurant She asked if we had any dietary restrictions; so thoughtful

The house and grounds were gorgeous! The suite was spacious and clean We were definitely stay here again I would give it 10 stars if I could

6. Sonesta ES Suites Cleveland Airport (3-star hotel)

About this hotel

Off I-71, this straightforward all-suite hotel is 4 miles from both I-X Center convention venue and Cleveland Hopkins International Airport.Functional quarters range from studios to 2-bedroom suites, and all come with pull-out sofas, kitchens and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Some have fireplaces.A hot breakfast buffet, an airport shuttle and parking are complimentary, as are alcoholic drinks on some weeknights. Amenities include a seasonal outdoor pool, a hot tub, a tennis/basketball court and an exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Guests mentioned the bathrooms are unclean
  • 11 min drive to Mill Stream Run Reservation
  • Guests liked the friendly service
  • Guests mentioned “a fireplace” 19 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mustafa Kilcak

We enjoyed staying here The suite room was clean and good for kids The bathroom could be cleaner

One of the reason that we have chosen this hotel is the free breakfast We understand due to the Covid, they prepare to go box However, when you don’t eat ham because of religious reason, you should respect it and find a solution for it The first day they gave us cheese and egg sandwiches They were very kind However, the last day the front desk girl says they give whatever in the bag which could be ham or cheese It was not kind and it is not what it is supposed to be if you offer free breakfast or you could give what people ask when you are willing to spare time to get egg and cheese sandwiches Big thanks to the front desk guy to quite her and went to the kitchen and grab what we were asking It is sad to feel for us and for our kids in this way if you cannot eat something else other than egg and cheese sandwiches due to the religious reasons I don’t want my kids to feel bad because of their choice of religions Overall it was good

Christina Jordan

Pet friendly rooms are disgusting I was traveling with my cats so was given a pet friendly room Upon entry the entire place smelled of animal urine

You could see stains on the floor as well where pets have used the carpet as their toilet The area most saturated with animal urine was in front of the bathroom which my cat ended up rolling in I had to bathe him afterwards he smelled so awful of urine from head to toe Even just walking on the carpet barefooted, my feet felt really gross Aside from that nastiness, the beds did not have any fitted sheets however they were comfortable The TV worked great, the shower/hot water worked great, and the amenities were nice The AC worked very well The front desk staff were very friendly as well I was just really disappointed in the cleanliness of the pet friendly rooms We pay an extra deposit for cleaning, you would think the rooms would’ve been in better condition They honestly need to rip up all of the carpets from those rooms to avoid animals having accidents on their floors and retaining all of the smells I’m only giving two stars because the room cleanliness really threw me off It just felt gross knowing that I had to put my things in that room, potentially coming out smelling like animal urine I am very grateful to the friendly staff upfront, but these rooms need more attention

Melissa R. Kosovich

I stayed by myself the night before my wedding, and my husband stayed with me that night Everyone congratulated us without us mentioning we’d just gotten married I think it was because I had mentioned it when I originally booked the room almost a year before

Everyone was super friendly, and kind I accidentally left my Fitbit in the room, and the process to reclaim it was very smooth Setting up a block of rooms for our guests was pretty easy too Would stay here again

7. Courtyard by Marriott Cleveland Independence (3-star hotel)

About this hotel

This modern hotel is 5.6 miles from the Cleveland Metroparks Zoo and 9.4 miles from the Rock and Roll Hall of Fame & Museum.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 13 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Bistro” 16 times
  • Guests mentioned lobbies 18 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Sherry G

Absolutely awful will never stay there again, very rude nasty staff including management, after driving for 4hrs with two small kids wanting to go swimming which is why we picked that hotel only to find out that after a certain hr no kids are aloud only adults,I have NEVER heard of such a thing mind you the pool was empty! Room was obviously not cleaned well ,we opened the fridge to find moldy food and milk! No microwave in the room either ,no vending machines I can go on and on !! If I wouldn’t of booked and paid 430 threw a third party we would of left immediately just by the ignorance from the staff as soon as we walked in! It was so bad that I’m gonna try to track down higher management

Timothy Oliver

Very nice visit My room was really good with the king size bed One of the things that the courtyards do is have great mattresses and this time was no exception

The room was clean and quiet The desk made a great space to work The lobby / bar area served as a nice gathering spot for myself and my work teammates This was just all around a pleasant visit made even more special by the staff that manned the bar area and the front desk

8. Holiday Inn Cleveland Clinic, an IHG Hotel (3-star hotel)

About this hotel

Set along Highway 20, this modern hotel on the Cleveland Clinic campus is 2 miles from The Cleveland Museum of Art and 5 miles from the Rock & Roll Hall of Fame.The straightforward rooms feature free Wi-Fi, flat-screen TVs and minifridges, plus coffeemakers. Suites add microwaves and separate living areas. Kids age 18 and under stay at no charge in a parent’s room. Room service is available.A campus shuttle is complimentary. Other amenities include an airy restaurant and a bar, as well as an exercise room, an indoor pool and a sauna. Parking and breakfast are available for a fee.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to the Severance Hall, Cleveland
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Glenn Rees

In general, very disappointed This HI is primarily here for the Cleveland Clinic patients So they have the frills and some of the basics trimmed down

The positives first All staff including the CC personnel were quite helpful and friendly The location plus the great shuttle services provided by CC were excellentThe negatives next Their front desk was under-staffed and slow both checking in & out There is a $19 fee for parking daily The room was OK We needed to request additional pillows There were no additional blankets or covers in the room My wife was quite chilly because the bedding was lite sheets and topper The bath room had two hand towels, two wash clothes, two bath towels That was it They provided the smallest, tiny bar of soap to wash with There was no bath mat for safely getting out of shower Despite the fact that most people staying here are older and having health issues, there were NO Grab Bars in the bathroom nor in the large shower stall Quite a safety concern Could not believe the hotel would not have Safety Bars to help us move about safely when a majority of clients were olderFor the first trip to CC, it was convenient but next trip we’ll be staying some were else

Elliot Director

I mean listen I never stayed here but I definitely accidentally used their valet service, took two masks from the front desk, and was almost to the elevator before I realized it was a hotel and not the children’s hospital where I was bringing my child Guy at the front desk didn’t bat an eyelash and instead just helpfully redirected me to the shuttle service

Upsides: clean lobby, nice staff, close to things, breakfast smelled good?Downsides: the credit card reader was down and they couldn’t make change so it was a bit of a wait to payFinal upside: but they ended up just letting us head out since they couldn’t take payments rather than make us wait very long Super appreciated!

Brook Sibary

The service was awesome and the rooms were clean! Also all of the bar staff are AMAZING!! I never caught any names of these folks but they were absolutely awesomeOnly complaint is that the window of our room was dirty with smudges from some adult activities (you could 100% see the exact body parts that were pushed against the window in the heat of the moment) I am electing not to take a star away because it made us laugh so much and everything else was great

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9. Tru by Hilton Cleveland Midtown (2-star hotel)

About this hotel

In a tree-lined area along US-20, this modern hotel is 2 miles from the Cleveland Museum of Art, the Cleveland Museum of Natural History and the Cleveland Botanical Garden.Streamlined rooms with colorful accents feature free Wi-Fi and flat-screen TVs, as well as desks and minifridges.Complimentary perks include breakfast, parking, and all-day hot beverages. There’s also a gym, a convenience store and a game room. Coin-operated laundry facilities are available.

Things You Need to Know

  • 4 min drive to the Children’s Museum of Cleveland
  • Guests praised the friendly, professional service
  • Guests praised the TVs but some disliked the kitchenettes
  • Guests mentioned “hair conditioners” 13 times
  • Guests mentioned lobbies 23 times
  • Guests liked the architecture
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Gracie DeLollis

The room was small but fine, decor was definitely not to our taste not that it matters Though it was bothersome that not a single light fixture/lamp matched Anyway

The bed was comfortable and the room was clean, large bathroom and lovely shower Staff was friendly and helpful We appreciated that coffee/hot water was available in the lobby at all hours The reason for 3 stars is that the hotel plays music at an extremely high volume in the lobby 24/7 Honestly I don’t know how the desk staff can take it We had to leave very early in the morning to get our son to the Cleveland Clinic for surgery, and it was such an unpleasant way to start the day Music would be fine, but at a much lower volume, especially in the wee hours of the morning All in all a pleasant enough experience, but if I had to do it again I’d pay a little more to stay in a double tree

Tommy J.

Very good hotel Overall, very happy and we would stay againA little more thorough cleaning could be done in the rooms but nothing that was so bad we couldn’t deal with it

Mentioned in survey and I’m sure it will be addressedVery convenient to Cleveland Clinic, friendly housekeepers and desk staff Very quiet and comfortable rooms with good space Nice bright bathrooms and nice waste free toiletries like soap, body wash, shampoo, etc — (in squeeze mounted containers)We will definitely stay here again and are happy to have found this for our often visits to Cleveland Clinic – good value

Andy Shivler

I thought with the “Hilton” name and upscale price the hotel would be very clean, it was not There were food crumbs and stuff on the beds and the floor next to them Hairs in the shower which was pretty gross tbh

That being said, it was a decent room with comfortable beds The continental breakfast was pretty decent in the morning with standard self serve fare We took long showers and never ran out of hot water The staff was polite and helpful

10. Residence Inn by Marriott Cleveland Airport/Middleburg Heights (3-star hotel)

About this hotel

In a leafy area filled with restaurants and medical centers, this informal all-suite hotel is a 9-minute walk from Baldwin Wallace University, 2 miles from the Berea Falls Scenic Overlook and 3 miles from Cleveland Hopkins International Airport.Straightforward studios provide kitchenettes, flat-screen TVs and complimentary Wi-Fi. Suites add separate living rooms.Free perks include breakfast, parking and an airport shuttle. There’s also an indoor pool and a coin-operated laundry. Pets are welcome (surcharge).

Things You Need to Know

  • The rooms have microwaves
  • 11 min drive to Mill Stream Run Reservation
  • 14 min drive to Cleveland Hopkins
  • Guests praised the service

Feedback From Real Customers

Krista and Chris Dion

Clean spacious comfortable modern room I slept great!Wonderful neighborhood I enjoy walking for exercise and stress relief

The adjoining Berea neighborhood was charmingFour eating options in the same parking lot as hotel with healthy optionsI look forward to when the hotel can offer a hot breakfast again

11. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

12. Residence Inn by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off I-77, this relaxed all-suite hotel is 7 miles from Cleveland Metroparks Zoo and 9 miles from Progressive Field, home of the Cleveland Indians baseball team.Streamlined suites feature free Wi-Fi, full kitchenettes and sitting areas with pull-out sofas, as well as desks and flat-screen TVs. Upgraded suites include fireplaces, and 2-bedroom suites provide separate living rooms.Breakfast and parking are complimentary, as are regular evening socials. There’s a seasonal outdoor pool, a hot tub, an exercise room, and an outdoor court for tennis, basketball and volleyball. Other amenities include 2 meeting rooms and a business center, as well as a coin-operated laundry.

Things You Need to Know

  • 12 min drive to the A Christmas Story House
  • Guests liked the friendly service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests praised the restaurant
  • Guests mentioned “suites” 19 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Matt Kelichner

The manager was very nice and empathetic Unfortunately, our room was absolutely disgusting and no where near what we expected during this trip There were 3 garbage cans in our two bedroom suite and of those three, one was still full of trash and one didn’t have a bag inside when we checked in

There were all kinds of sticky / tacky substances on the doors, counter, and night stand We had two separate two bedroom suites and none of the 6 TVs in our rooms worked, all 4 beds looked like the top layer of blankets were just pulled up vs the sheets actually being changedThere were bags of garbage and towels all over the property which was as bizarre as it was gross We were there for 3 days and it was progressively worse each day We wound up checking out a day early purely because of the condition of the hotel There’s a major difference between an older property and a poorly maintained property

Chris White

I am in the middle of an 11 night stay and things have already been rather disappointing, to say the least I will edit with additional informationLocation: The hotel is conveniently located to the city of Cleveland

It is in a safe area and quite a few food options are nearbyFacilities: The hotel layout is confusing and is definitely dated It could use some upkeep I am in a studio suite with a fireplace The area in front of the fire place on the floor has a soft spot that I avoid as I don’t want to fall through The television system does not save information from Netflix or other streaming services like I am accustomed to It also zooms in the picture on streaming services randomly The laundry room is inoperable The washers all broke and apparently they did not start repairs until the final one broke The closest laundromat is 28 miles away… Very inconvenient for someone without a vehicle The common areas could use some cleaning as well The picture is, what I am hoping is, ketchup that has been on the wall in the stairwell since I checked inStaff: Interactions with staff have been hit of miss Everyone has been very polite, but I am assuming a lot of newer employees at the locationBonvoy: I was given an upgraded room to the fireplace suite upon check in which is always appreciated My status was kind of acknowledged when checking in (has never been important to me) I requested a late checkout when I checked in electronically and there were no issues

Irene Aschenbener

We stayed in this location several times It has never been great, but We travel with dogs and and usually accept we won’t get the best room This time we were put on the 2nd floor and I ask to be moved because of the dogs- up and down stairs

We were put in room 2 and it was filthy! Surface’s dirty, walls, dust on sides of beds, lamps, drawers would not stay closed on the dresser, needed to be vacuumed Cushions missing off the back of the couch, no chair in room I called front desk, offered small wipe’s to go over surfaces They had no other roomsThe next morning my dog pick up a medication off the floor and I went to speak to the manager, KathyShe did have the room cleaned, it was better not great, waived my do fee, but I really don’t think she cared No one should have been put in that room in the first placeBut hey location is convenient -hence the 2 stars I expect more out of Marriott

13. Holiday Inn Cleveland-S Independence, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is 13 miles from Cleveland Hopkins International Airport, 9 miles from downtown Cleveland and 11 miles from FirstEnergy Stadium, home of the Cleveland Browns football team.Warm rooms with a traditional vibe offer flat-screen TVs, minifridges and free Wi-Fi. Upgraded rooms offer sofabeds and coffeemakers. Kids stay at no charge in a parent’s room.Amenities include an American grill (kids 11 and under eat free with restrictions), plus an indoor pool and a fitness center. Parking and an area shuttle are included.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 17 min drive to Cleveland Hopkins
  • One of the few hotels in the area with room service
  • Guests mentioned “Ballroom” 38 times
  • The fitness center has treadmills
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Annette Misenko

This Hotel is great, love Holiday Inn The rooms are nice and the pool and gym were really enjoyableHowever, DO NOT look for help from the staff

They do not clean rooms daily, difficult to get replenishmemt items for the room When I picked up a family member from the Cleveland Clinic I asked if they could make up the room since we are here for 3 days and nights They never did it Front desk staff do not wear masksokay but they also then won’t make up your room Stay here because it’s a good hotel Don’t expect any kindness or service from the staff That is why they get a 2 instead of a 5

Russell Horn

Generally the hotel was good Our room was clean (though the peeling wallpaper in the bathroom could have been glued down) The beds were comfortable

The rooms could use some updating – for example there are no outlets by the bed, and unlike some other chains there’s no access to Netflix/HBO from the TVThe biggest disappointment was the bar On Friday it closed at 10pm The staff explained this was because it was quiet The next night (Saturday), with a packed bar, they closed at 11pm The bar itself was poorly stocked – “we don’t really have Scotch” and the staff were struggling with the volume of customersSo come for the rooms, and maybe look for somewhere else if you’re expecting after dinner drinks

Nicole Sloat

The holiday Inn hosted our wedding reception and the process was seamless from beginning to end Laura Surace, the coordinator is on top of everything and the entire banquet team worked wonderfully with my vendors to make the day everything we imagined

If you’re looking for a place to host your wedding I definitely recommend the Holiday Inn on Rockside Its affordable, well organized, beautiful and the food was great!

14. Hampton Inn & Suites Cleveland-Airport/Middleburg Heights (3-star hotel)

About this hotel

This modern airport hotel is 4 miles from Cleveland Hopkins International Airport and from events at the I-X Center .Classic rooms include complimentary Wi-Fi and custom-designed beds, plus desks, flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add living areas and full kitchens. Some suites offer whirlpool tubs.Freebies consist of parking, airport shuttle service and a hot breakfast buffet and/or weekday breakfast bags to go. Additional amenities include a fitness center, an indoor pool, a meeting room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to Mill Stream Run Reservation
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 17 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Jay Moffett

Clean and pleasant as any Hampton Inn usually is Very nice and friendly staffConvenient to the highway and lots of good places to eat

Breakfast was good as was a dip in the poolMy room was tight, especially for one with two queen beds in it, but I was on my own so it was good Room 101, while convenient, the constant sound of the elevator equipment immediately the other side of the wall was not fun Maybe a discount offer for this room would be appropriate I tuned it out but any light sleepers would not be pleased I was assigned this room through the app, my reservation made months ago An upgrade was available for another $40, that’s not coolIn summation, tight but clean and tidy room and a great staff made for a nice weekend I slept well and felt comfortable and safe herethank you to HI Middleburg Heights

Dawn Swan

We loved the vibe/decor of this location and its proximity to Cleveland Hopkins Int’l Airport Front Desk attendants were very warm, personable and helpful Our room was nice, and we appreciated all the amenities, but the mirror over the desk clearly hadn’t been cleaned before we arrived, a towel was backwards, a tile over the shower needs replaced, no bags in the trash cans seems unsanitary, one of the lamps was unplugged & we had no full-length mirror

Still, we recognize these are pretty minor, and our stay was comfortably restful

Pam

Mom and I were in Ohio to celebrate the Life of my Uncle, and Mom’s Brother We stayed at the Hampton Inn & Suites Cleveland Airport/Middleburg Heights The Staff is exceptional

They were like friends! The beds were the most comfortable I’ve slept in for a long, long time and the rooms were very well taken care of and very clean I am so grateful to have found this wonderful hotel We stayed the night we arrived and the night before we flew home This is a very fine hotel with helpful, caring staff They helped us with transportation to Airport and Car Rental Thank you Hampton Inn, Cleveland Airport/Middleburg Heights!! You are TERRIFIC!

15. Cleveland Airport Marriott (3-star hotel)

About this hotel

This unassuming airport hotel is 3 miles from Cleveland Hopkins International Airport, 6 miles from Cleveland Metroparks Zoo and 8 miles from Edgewater Beach.Straightforward rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Some have microwaves. Upgraded rooms offer access to a club lounge with free breakfast, drinks and snacks. Room service is available 24/7.An airport shuttle is complimentary. Other amenities include a restaurant, a cafe and a cocktail lounge, plus a gym and an indoor pool. There’s also a hot tub and meeting space. Breakfast and parking are available.

Things You Need to Know

  • 7 min drive to the Cleveland Metroparks Zoo
  • One of the few hotels in the area with 24-hr room service
  • Some guests disliked the kitchenettes but others praised the beds
  • Guests mentioned the bathrooms are unclean
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 46 times in reviews
  • Guests praised the fitness center, which has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Chris Lawrence

were were staying here several years ago for a family wedding Nice hotel Lots of outside noise and hwy/road noise

Also people coming and going in the hallways are really loud not well insulted Family wedding reception was at the hotel and was a very nice venue Also the lobby at this Hotel is super nice great restaurant / Bar / Coffee shop Shuttle was very nice and there were multiple shuttles always coming and going

Catherine Lucy

I had a great stay The room was very clean and in good shape No items in need of repair

My server for breakfast (Michael) is was very friendly and attentive Bed was comfortable, too I took the shuttle to and from the airport, which was convenient As some other reviews have stated, parts of the decor are outdated (my room had hideous red carpet), but since everything was clean and maintained, I could live with that Would stay here again

Qwerty

This is a nice hotel located somewhat close to Cleveland Airport I came here after flying into the airport and was satisfied with my experience I checked into the hotel and went up the elevator to my room

I opened the door to my room to be greeted by two beds and a bathroom I was very tired after my flight so I put down my bags and went to sleep The next morning I woke up after a good night’s sleep and left the hotel I gave this hotel five stars because it has comfy beds and good service It also has a shuttle to the airport, which is nice You can also appreciate the architectural features of the building

16. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)

About this hotel

Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 11 min drive to the A Christmas Story House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • Guests praised the bar

Feedback From Real Customers

Lindsey Simpson

The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel

I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!

Crystal Hamilton

Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days

Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating

Scott Stallings

We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom

The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom

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