hotel with smoking rooms in Smithfield, VA

1. Courtyard by Marriott Suffolk Chesapeake (3-star hotel)

About this hotel

This straightforward hotel is 0.3 miles from the Lockheed Martin Center for Innovation and 1.5 miles from the Riverfront Golf Club.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers.Social spaces include a living room-style lobby. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor heated pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms, which have coffee makers
  • Guests praised the beds
  • 16 min drive to the Virginia War Museum
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 14 times
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

T CH

Customer service was nicebut that was the only Marriott standard I noted at this location

The cold breakfast was not free, nor was the coffee! The general area was clean…but there were empty beer bottles at the outside lounge area for the entire week I stayed One room from the party I was with wreaked of marijuana, forcing a move…another just smelled musty The TV in my room was bolted to the desk…and didn’t fully swivel toward the bed I’d recommend bypassing this place and trying the Marriott across the parking lot

Ms Capricorn

This location can be easily seen from the road There is plenty of open FREE parking Handicap accessible

There is plenty of shopping, restaurants, grocery stores, and movie theater nearby Just off I664 Staff is helpful, gracious, and friendly Breakfast is not included; however, I recommend local places to eat in or place an to go orders Door Dash is used in the area There is a gym and an inside poolWhat really impressed 👏 us was that the rooms were immaculate We used our black light on the carpet, bed, couch, and bathroom; there were no fluids The hotel gives you sanitizer wipes in your room, and there are sanitizer stations throughout the hotel

2. Residence Inn by Marriott Newport News Airport (3-star hotel)

About this hotel

Off I-64, this laid-back extended-stay hotel is 2 miles from Newport News/Williamsburg International Airport and 4 miles from the Virginia Living Museum.Airy suites, ranging from studios to 2-bedroom units, feature kitchens, living areas, sofabeds and dining tables, plus free Wi-Fi and flat-screen TVs.Parking, hot breakfast and evening socials (Mon-Wed) are complimentary. There’s a BBQ area and a convenience store, plus an indoor pool, a 24-hour gym and a business center.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 11 min drive to the Virginia Living Museum
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

Abiodun Oye

I LOVE the Marriott brand hotels they are my first option for any hotel because of the staff, cleanliness and if available breakfast options I love staying at the Residence Inn when I’m with my kids because of the size of the room

my stay at this particular hotel was TERRIBLE!! I would have rather stayed at the Holiday Inn than this hotel1 the breakfast options were terrible nothing was fresh food was in a bag and heated no toast or bagel options I have stayed at the Staybridge and there was a variety of food options I was very disappointed2 I know I booked for 2 days but I have 4 kids under the age of 5 and I requested if they could please help us tidy the room and all I got was NO with no explanation the front desk staff was very unfriendly and unwelcomingI will never stay at this location or recommend it

Michele BOWLES

Thought my reservation for one night had been canceled by member of the front desk and I would get refund since Mother was ill But Denise (manager) indicated that NO refunds would ever be given and that he had no right to give one on the cancelation Very unprofessional

Will never stay with Residence Inn by Marriott again and will no longer use Hotelscom

Renee Rivet

The hotel was very nice and clean we stayed in a king suite the space and layout was really great The hotel was located in the heart of alot of attractions and restaurants we’d planned to attend so it made perfect senseMy only concern was mild cleaning the vent in the shower as you look up was very dirty needed some TLC and the shower can use some type of slip resistant mat or something

Overall stay was great would book again if in town

3. Comfort Inn Newport News – Hampton I-64 (2-star hotel)

About this hotel

Alongside I-64 and adjacent to the Patrick Henry Mall, this casual 3-story hotel is 2.3 miles from Newport News/Williamsburg International Airport.The stately rooms feature free WiFi and have en suite bathrooms with showers, as well as TVs, coffeemakers, minifridges and microwaves.Complimentary hot breakfast is provided, as well as cookies each evening. Guests get free access to computers in the business center, and there’s also a meeting room. Other amenities include a seasonal outdoor pool with a sundeck, a fitness room and free parking for cars, buses and RVs. There’s also a free local/airport shuttle service.

Things You Need to Know

  • Guests praised the rooms
  • 10 min drive to Sandy Bottom Nature Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “shopping malls” 23 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

LMW

Hotel is nice and very clean Very nice staff Really good breakfast and nice seating area

People were enjoying the hotel pool It is located directly across the street from Patrick Henry Mall within walking distance You can tell that the hotel has been newly renovated however there are still some minor signs of its original look I would definitely recommend this hotel and would stay there again!

Antonio Arrington

Very pleasant experience with little to no issues My family and I stayed for two nights and everyone was courteous Only minor negative I had was housekeeping forgot to bring new towels after I asked; and there was a softball team that came and stayed and had a mini party in the lobby

Unfortunately my room was on the first floor and I heard a bit of it, but other than that very pleasant experience

Drew Smith

My wife and I usually only stay at Hilton or Hamptons However, we waited until the day before our trip to secure a room We were pleasantly surprised by this Comfort

Hotel cleanliness was an A The staff were very welcoming and friendly The continental breakfast offered a variety from eggs, bacon, assuage, biscuits & gravy, muffins, bagels, cereals, and more Again, I was pleasantly surprised Rooms were very modern as well as the bathroom Water pressure was a little low for the shower, but I can’t fault that much Overall, it was a very comfortable stay

4. White Tail Resort

About this hotel

39033 Whitetail Dr, Ivor, VA 23866(757) 859-6123

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 1 min walk to White Tail Park
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a hot tub
  • The hotel has Wi-Fi

Feedback From Real Customers

David Nelinson

Spent 2 nights in a room, 1 night in a cabin This place is amazing, everyone, you come in contact with, Staff, residents, other guest very friendly and welcoming All buildings and grounds are very clean and well maintained

Rooms and cabins are comfortable Pools, Hot Tub and recreation areas are well maintainedThere is an on site restaurant and snack bar, however it was not opened the days we were here, due to staffing There are a few outside food options that are very good, but you will have to travel about 15-20 minutes to get to, plan accordinglyDid not want to leave, can not wait to get back

Austin Beach

It never fails to be a good time here The people here are always so kind and generous and you will feel immediately at home The events are always a blast and even on the none holiday or event weekends this place still has things going on

The property is well taken care of as well and the emanates at nice The restaurant has some amazing food as well and it’s perfect place for a good spot of food and relaxation out of the sun! There is also plenty of things to do around the grounds as well like volleyball courts, library, gaming room, dance hall, tennis courts, racket ball court, and even an over sized chess set!

Liz Hazelmyer

Very nice facilities 2 pools: one indoor and one outdoor which is heated A brand new hot tub

Also a heated sauna A little out of the way: an hour from Hampton Roads We went for the day only I am told some areas flood with heavy rain but not when we were there It’s reasonably priced to join and visit We went there twice We went a third time and told we were banned No conflicts, no complains no explanation, nothing We have attended many resorts such as this without incident We are in many protected classes and are being discriminated against

5. Best Western Smithfield Inn (3-star hotel)

About this hotel

Off I-95, this low-key hotel is an 8-minute walk from shopping at Carolina Premium Outlets and 2 miles from the Ava Gardner Museum.The classically furnished rooms have free high-speed Internet and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms feature in-room whirlpool tubs.Continental breakfast and parking are complimentary. There’s an indoor pool and a fitness center, as well as a business center.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to the Ava Gardner Museum
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “movie theaters” 13 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Lucia C

The hotel felt like a safe place to spend the night Not a lot of traffic of people, it seemed clean, bedrooms, bathrooms and the cafeteria The beds are too soft for my test but that’s very personal

Breakfast was typical, good to begin the day on the road More fruit and of better quality would have been betterThe room was quiet, we slept good

Mali Blunt (Mali)

I really enjoyed my stay The staff was kind (Chris was particularly awesome) and the cleaning staff were also very kind I was having issues with my card at some point and a person cleaning the rooms helped me while I got my card key covered

I tried to give her a tip for her service but she wouldn’t take it It is about 30 to 40 minutes away from Raleigh, BUT there are still plenty of eateries and cinema nearby I also enjoyed the hot breakfast AND whatever little towel creature this is! (Yoda perhaps?) So cute! Overall, I would come back here

Simone Fazio

We stopped here for the night in our way to Florida and then again going back home It was a good experience because the hotel is new, in a new area, the room was big with two beds and so much room around, same for the bathroom I need to say the place is really in good conditions

This was the first time for us in a Beat Western Prices are on average, we paid less the first night, something around 40$ cheaper than the second night 19 days later Staff is friendly Lots of restaurants in the area and the Carolina premium outlet is less than 5 minutes far by car

6. SpringHill Suites by Marriott Hampton (3-star hotel)

About this hotel

This modern all-suite hotel in the Coliseum Business District is 1 mile from Hampton Coliseum and 3 miles from the Virginia Air and Space Center.Contemporary suites feature kitchenettes, desks, and separate living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs.Complimentary perks include parking and a breakfast buffet. There’s also an indoor pool, a hot tub and a fitness center. Other amenities consist of a convenience store and guest laundry facilities (fee).

Things You Need to Know

  • 14 min walk to Bluebird Gap Farm
  • Guests praised the friendly service
  • Some guests disliked the air conditioning
  • Guests praised the restaurant
  • Guests praised the fitness center, which has weight machines
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Jeanne Murphy

I love it here very safe and comfortable Real food and not brown bags of food The front desk will help you anyway they can

Housekeeping real fast on changing out your sheets and towels This is my first time staying here but me and my husband have been here almost five days 🧡❤️Only issue I had was the door you have to pull it all the way or it won’t shut if you want to stay in Hampton stay here🧡❤️

Ann C

The cleanliness and status of the room was very good, but the configuration of the room was a little inconvenient The toilet paper was hard to reach when needed, the TV had to be swiveled to be seen from either the main area or the bed, the ac was constantly running since the bed was cut off from the vent, and there was a light blinking above the bed (which was annoying when the lights were off, for sleep) Not sure if all the rooms are like this, but it was for mine

cayli crockett

DO NOT STAY HERE I don’t normally leave reviews, but I checked in and 10 minutes after I got my son and I and all of our luggage upstairs- I called the front desk for a refund because I refused to stay in that dirty room The walls looked like they haven’t been washed since they built the building- almost like there was a coating over them

Hairs around the sink, huge water stains on the ceiling, stains on the lamp, phone, grout in the shower looks absolutely disgusting and had black mold in some corners, base boards looked like they’ve never seen soap I mean, it was the worst hotel I’ve been to I don’t normally complain or ask for refunds, but I could absolutely not stay there I will say they didn’t fight me on it when I told them I wanted to leave and with a refund She told me okay and released the charge on my card Haven’t gotten the refund yet, but I’m sure it’ll take a few days I don’t recommend

7. Holiday Inn Newport News – Hampton, an IHG Hotel (3-star hotel)

About this hotel

Nestled in a wooded area off I-64 and overlooking a parking lot, this upscale hotel is 10 miles from Newport News/Williamsburg International Airport and 2 miles from the planetarium at the Virginia Living Museum.The modern rooms and suites feature free Wi-Fi, flat-screen TVs and minifridges. Suites add living rooms and walk-in showers. Kids age 18 and under stay at no charge with an adult.Parking is free. Breakfast is offered for a fee. Other amenities include a fitness center, a convenience store and an indoor heated pool, plus a sleek burger restaurant with a bar and outdoor seating.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 8 min drive to the Virginia Living Museum
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the sleek restaurant
  • Guests mentioned “hamburgers” 46 times
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Brian Imes

The entire staff here has been outstanding The room is comfortable and peaceful No matter what my simple needs were while here, all I had to do was ask

Very accommodating and helpful in times of true need Love them all and I thank God for places such as this that still have a large enough heart to have actual care for another human being Much Love to them all God Bless

dugroz

Beautiful Facility – Road Noise is Bad (depending on room)Before bed time, I was about to give this Holiday Inn 5 stars Very clean; professional; up-to-date; bed was adequate But then

I tried to actually sleep I was in a room fairly close to the freeway on the top floorThe road noise on the freeway side was almost unbearable While the wall-to-wall windows are nice for a view, they make the sound intrusive I had earplugs in, and a sound machine blaring, and I still couldn’t block out the road noise (It’s that low rumble that rattles your bones) Aggressive motorcycles; big, loud tractor-trailers at 3 AM I lost at least 2 hours of sleep It was only after I made a “wall of pillows” using couch cushions to block some of the noise that I was finally able to get some sleep (see pic)I suggest this Holiday Inn removes the wall-to-wall windows and goes with smaller, sound-proof windows – at least the high floors that face the freeway Yes, it doesn’t look as nice, but at least guests can sleep

Dianna Fontanez

I wish I could do no stars at all Terrible service, staff was rude, wouldn’t even greet when u walk in I requested towels, shampoo and soap for 2 days in a row and never got it

Worst service ever Hallway rugs were dirty since the first day we arrived They definitely don’t keep up with the cleaning here which is so important Definitely not worth what you’re paying, extremely disappointing I do not recommend this hotel

8. Hampton Inn & Suites Newport News (Oyster Point) (3-star hotel)

About this hotel

Opposite the Patrick Henry Mall, this modern hotel is also 1 mile from the Newport News/Williamsburg Airport and 3.5 miles from the Virginia Living Museum.Flat-screen TVs, microwaves, minifridges and coffeemakers, and both full and lap desks (for working on the bed), are offered in each room, as well as free Wi-Fi and custom-designed beds. Suites add separate living areas.There’s a seasonal pool and an exercise room, in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center and 2 meeting rooms, plus complimentary parking and airport shuttles.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 9 min drive to Sandy Bottom Nature Park
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 12 times in reviews
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Sarah Matthews

Stayed 2 nights in a suite Breakfast was very good, and I liked that they had disposable gloves for a sanitary way to get your food The front desk was extremely nice and informative

I left some jewelry in my room on accident and housekeeping was honest and turned it in the to manager who contacted me to return it to me Very happy with my experience and will stay here again

Erica Taylor

The General Manager harassed me I was laying on a couch in the lobby waiting for my coworkers and she came over to me and told me that the couch was for sitting and if I wanted to lay down, I could go to my room Like a toddler! It was absolutely ridiculous and she did not apologize

I assume she thought I was a teenager instead of a 35+ year old woman On a business trip! If I want to wait for my group I should be allowed to I was on the far side of the couch, not visible to incoming guests and I was tired after traveling but we were going to get food and come backAlso, I travelled with my pet and they put me on the 4th floor I can’t bring my dog in an elevator so I requested a room on the first floor I was informed I would have to pay a new pet deposit for a new room, despite the fact that the Pet Policy agreement stated that the pet deposit was for the STAY, not for the ROOMI will never stay here again and I will definitely be informing anyone who has to go to Fort Eustis that this is the last place to stay Never again!

Austin Beatty

The suites are great If you’ve ever stayed at a Homewood Suites or Embassy Suites, this was in line with that, very comfortable with the separate bedroom I didn’t get a chance to try the breakfast, but it’s free

Lots of restaurants and stores nearby, and easy access to I-64 I’ll probably stay here if I ever need a hotel near Busch GardensMy only complaint is the wifi was kind of slow, slower than most other hotels, including other Hamptons For most of the time it worked okay, but for a short period of time it didn’t work at all for YouTube (when I tried again 30 minutes later it was okay) Maybe it was just a bad day for the ISP, I don’t know But in 2022 wifi is very important and can be a deal breaker, so hopefully they can keep it stable and fast

9. Hilton Garden Inn Newport News (3-star hotel)

About this hotel

Off Interstate 64, this modern hotel is less than 6 miles’ drive from Newport News/Williamsburg International Airport and 10 miles’ drive from Yorktown Victory Monument.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi. Larger executive rooms are also available.A cooked-to-order breakfast is available (fee) and there’s a lounge and a 24/7 convenience mart. There’s also a fitness center and an indoor pool. Additional amenities include 2 meeting rooms, a business center and free parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • One of the few hotels in the area with room service
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Lisa Shelton

This is a nice place to stay at It was very clean and the bed was fairly comfortable My only complaint, and this is a big one for me, is that the water pressure in the bathroom shower head was so low that I couldn’t even rinse the shampoo from my hair

I had to get down on my hands and knees and use the spigot Not exactly ideal

alessandro piazza

Great little hotel for travelersCleanAnd the staffing is amazingGreat customer service and everyone is friendly and helpfulSomeone started smoking in the room next to mine at some point,But that’s about itThe fitness room is small but has free weights2 treadmills, an elliptical, one cycling machine and pulley multi-areas weight machine

10. The Smithfield Inn (4-star hotel)

  • Address: 112 Main St, Smithfield, VA 23430
  • Phone: (757) 357-1752
  • Ratings: 4.2 (262 reviews) Very good
  • Website : The Smithfield Inn
  • Check-in time: 2:30 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Conservative pick offers old-world rooms & a free homemade breakfast, plus a restaurant & a tavern.

About this hotel

Across the street from the Isle of Wight County Museum, this quaint lodging dates back to 1870 and is a 16-minute walk from Windsor Castle Park.The traditional rooms feature private bathrooms, LCD TVs and internet access. Suites add separate sitting areas and work desks, and some also have gas fireplaces. Kids 10 and under stay free with an adult.A free homemade Southern-style breakfast is provided, and there’s a restaurant and tavern on-site.

Things You Need to Know

  • Walking distance to Old Isle of Wight Courthouse and the Isle of Wight County Museum
  • Guests mentioned “ham” 12 times
  • Guests mentioned restaurants 21 times
  • Guests liked the bar

Feedback From Real Customers

John Shideler

My wife and I celebrated our 33rd wedding anniversary at this spectacular inn We could not have enjoyed it more The property is in pristine condition as it has recently been renovated

The bed was one of the most comfortable beds I have slept on in years! Breakfast is included from the café just down the street They have an on-sight restaurant where we had our anniversary dinner The service was attentive and professional She was most helpful describing the menu items noting her favorites after getting an idea of what we enjoyed We will be going back but more importantly, will be telling all of our friends about this hidden gem!

J Naylor

We booked in advance for a 6 night stay to visit family After we arrived we were notified our rate didn’t include breakfast Ok

not a huge deal yet a little disappointing for a B&B Had that been made clear upon booking or even in the conformation would’ve been helpful Every window to our room was unlocked with no screens on any I’m fairly certain that’s a regulationWe were given 2 towels and when we asked for extra we just got 2 more No housekeeping services When we asked what to do with our trash we were told where the dumpster was out back while the presumed manager sat behind a desk on his cell phone We wouldn’t recommend under the current lazy manager there now If management doesn’t care why would the staff

Brooks Perez

What an amazing stay! Impeccable service, great accommodations in the Washington Suite! Met and exceeded our needs! This is a gem of a stay if you’re trying to get away or passing through Great food available In the on-site restaurant and the morning breakfast they contract to at the Smithfield Gourmet Bakery was a lovely touch We booked through Airbnb

A little confusing on what to do with the key at checkout on a Sunday morning, but nothing to kick any dust up over! Wish we could have stayed longer, and I’m sure we’ll be coming back

11. Extended Stay America (2-star hotel)

About this hotel

Off I-64, this relaxed hotel is a 7-minute walk from Kiln Creek Park and 6 miles from Christopher Newport University.Low-key studios offer free Wi-Fi, flat-screen TVs and desks, plus kitchens and sitting areas. The 2-bedroom suites add separate living/dining rooms with pull-out sofas.A breakfast buffet and parking are complimentary. There’s a seasonal outdoor pool and a fitness room, as well as a business center and coin-operated laundry facilities. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 11 min drive to Sandy Bottom Nature Park
  • Guests praised the friendly service
  • Guests mentioned “suites” 11 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Becky Gambill

This place was great! The staff makes you feel right at home, they get to know everyone I rode into town on a dark and rainy night, exhausted from a 27 hr drive, and that sweetheart on the front desk made me feel so welcomed and relaxed The bed was amazing and my room was so clean that I could go barefoot with no debris or dirt on my feet

The kitchen was spotless I had shower head envy after my first great shower; water pressure and temp was great! The office staff really takes pride in the place by planting flowers and bought seat padding for outdoor furniture It has grills and lots of cigarette canisters When I woke up, I had a great view of a gorgeous pond behind the hotel Since I was house shopping, and plan on relocating to the area, this will definitely be where we will stay if we have a transitional closing period! Shout out to all the great staff from Houston, Tx and I will see ya’ll soon!

Andy Williams

Management changed in the past couple years, and the place has gone downhill ever since The staff are sweet and definitely deserve more than whatever they’re getting, but the management is atrocious I wouldn’t recommend my worst enemy to come here

I’ve been here for over 2 weeks and my room still hasn’t been cleaned since I moved in There are cockroaches in the rooms There’s no permanent engineer on staff to help with issues such as overflowing toilet that couldn’t be unclogged Rooms on the first floor flood when it rains I found a mysterious clump of hair behind the dresser There have been recurring issues with getting the AC to work

LaShone Gregory

Let me start by saying the name has changed to Extended Stay America It is in a great location it’s quiet, but it is near things like grocery stores, not far from a mall and other places The room was a nice size studio queen, I believe is what it’s called clean and had all the things that you need, I was surprised it actually had a stove and not just 2 burners and nice size refrigerator

The staff here has been great!!!! They are a gem I will definitely recommend staying at this location

12. Hampton Inn Hampton-Newport News (3-star hotel)

About this hotel

This straightforward hotel is across the street from Sentara CarePlex Hospital and a 15-minute walk from Boo Williams Sportsplex.Modern rooms include free Wi-Fi and custom-designed beds, plus desks and flat-screen TVs with HD channels. They also provide minifridges, microwaves and coffeemakers. Some rooms offer pull-out sofas.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also a 24-hour fitness center and an indoor pool, plus a meeting room, a business center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to Sandy Bottom Nature Park
  • Guests praised the friendly service

Feedback From Real Customers

Susan Boyd

Clean, nice amenities, and pretty comfortable over all Staff were hospitable and helpful We had an issue with the toilet when we first got here

It was very slow to flush and the next morning wouldn’t flush Told maintenance that morning and they came and fixed it very promptly Maintenance was friendly and professional Fixed the toilet, let me know that he would be right back to clean up the area where he had worked In a few minutes he was back and after just a few minutes it was all back nice and clean! The bed was a little hard My husband has been working here in Hampton, VA and last time we stayed at the Hyatt Place Hampton Convention Center The bed is really the only thing better there The Hyatt bed was so comfy, it made me go on the search for a new mattress for my own bed at home, lol I still think that I would rather stay here at the Hampton Inn Breakfast was great and there were different options every day They have waffle makers😋 and usually had traditional batter and banana bread batter, yum!

Johnnie Johnson

Great location for this hotel Everything you need in life is within two miles of the hotel The hotel itself is nice and the staff was great

There were issues with entitled customers smoking in their rooms versus the designated outside areas resulting in the fire alarms being set off twice and the fire department showing up twice for nothing Outside of that, the stay was great

13. Candlewood Suites Newport News/Yorktown, an IHG Hotel (2-star hotel)

About this hotel

A mile from I-64, this straightforward, all-suite hotel is also 4 miles from Newport News/Williamsburg International Airport and 14 miles from Busch Gardens Williamsburg theme park.Featuring kitchenettes, the informal studios offer complimentary Wi-Fi, DVD players and flat-screen TVs with premium channels, plus music systems and sitting areas. The 1-bedroom suites add separate living rooms.Amenities include an outdoor pool, a fitness room, and BBQ grills overlooking a pond. There’s also a lobby lounge, a coin-operated laundry facility, and a convenience store. Pets are allowed (restrictions and fees apply), and parking is free.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers
  • 10 min drive to Sandy Bottom Nature Park
  • Guests praised the friendly service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Janelle Branch

I was at this location for 2 nights and it was very disappointing Upon checking in the room had a smell, the silverware was rusty, the curtains had fallen, a knob on the stove wasn’t working and the toilet seat broke The front desk staff was notified immediately and nothing was resolved

I notified again the following morning and was told everything would be fixed before the end of day or I would be moved to another room However, that did not happen I barely was able to sleep due to light coming in the room from the curtain being broken I had to go out and buy utensils to eat with since the ones provided were rusty Needless to say I will not be returning to this location and am advising family and friends not to as well

14. Best Western Plus Richmond Airport Hotel (2-star hotel)

About this hotel

This traditional hotel in west Sandston is within 1.2 miles of I-64, Richmond International Airport and Virginia Aviation Museum.Modest rooms feature flat-screen TVs and free Wi-Fi, as well as coffeemakers and desks. Some add microwaves, minifridges and/or pull-out sofas.Full breakfast and an airport shuttle are complimentary. Other amenities include an outdoor pool, 24-hour fitness and business centers, and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 12 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned “waffles” 15 times
  • Guests praised the breakfast
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lee Draper

A nice hotel staff polite and friendly check in quick and easyThe location even though your near too Richmond airport it’s still a quieter location there are restaurants that are walkable etcThe room modern spacious wood floors and ceramic in the bathroom I do find in a hotel carpets seem to be overrated

You do have a outside pool which I got there late and didn’t useBreakfast was great full service breakfast with hot food everything you needed they haveAll in all a good all round service look forward on going back

Michael Kelly

The staff was very polite and helpful which normally would get four stars The location to the venue we attended was greatUnfortunately there was no mention the pool would not be open (which was the main reason our family as well as two other families stayed at this hotel

) Having to explain to grand-children why they can’t use the pool was not something we should have had to deal with The breakfast was also a disappointment The powdered eggs were terrible and the sausage was not too good either The remaining choices were iffy at bestAs for the room, it was nice and clean The water pressure in the shower however was non existent It took three times longer and a considerable amount more water to rinse off than any normal shower should

Rae

Unfortunately my car broke down as I was passing through So being from out of town, I was exhausted, with 3 kids, ready for rest I really enjoyed my stay! My room was clean

Staff was nice They have a shuttle that took me to Walmart to get all we need for out unexpected stay Nice continental breakfast, delicious waffles! There’s a man, I hope I’m getting his name correct, MrG, I believe He older, very kind Oh my Gosh, I was so grateful for his kindness Front desk man, I don’t remember his name, I’m sorry He had a beautiful chocolate complexion, tall He too, was very kind to me and my children Because of how pleasant and affordable my stay was, I would for sure come back!!!

15. Sonesta Simply Suites Hampton (2-star hotel)

About this hotel

This simple extended-stay hotel is 3 miles from Air Power Park, and 6 miles from both the Hampton History Museum and the Virginia War Museum.Unfussy suites with warm decor feature kitchens, living rooms and dining areas, as well as free Wi-Fi, flat-screen TVs and DVD players.Amenities include a fitness room, laundry facilities and a snack shop. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the unfussy rooms
  • 6 min drive to Sandy Bottom Nature Park
  • Guests praised the service
  • Guests mentioned “dogs” 10 times
  • Some guests complained about the breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Marc

This is an extended stay hotel located in a quiet business park area It was extremely clean and the service was very nice There is no restaurant that serves food, but if you wanted you can rent cookware to cook in your room

The room was spacious and comfortable There is a small gym and laundry area for use as well I am definitely booking there again

Quess Green

Terrible management Front staff is aggressive Tracy Wyckoff, Autumn Campbell and Miles (front desk with dreads) are running the facility to the ground! No maintenance on site, have to deal with any amenities in the room not working until maintenance returns

We had to unclog our own toilet and bathtub drain Mold covering the ceilings in the room When attempting to complain, front staff will not assist They allow Miles to aggressively knock on room doors and use foul language to degrade guests They expect checkout to be earlier than said time of noon All around terrible experience! We will not return If you value your money and experience, highly recommend spending a bit more to book elsewhere

Tylor Blasko

Got checked in super quick by some of the friendliest hotel staff ever Got to the room and it was insanely clean! The bed is so comfy the pillows are not the flimsy ones that most hotels have when you look in this price range The furniture is modern and well kept

For the price this hotel is definitely a great choice and it’s clearly worth it even if it’s just for one night away from your normal hustle and bustle We will definitely be looking up this hotel chain for future travels!

16. Hampton Inn & Suites Smithfield (3-star hotel)

About this hotel

Off Highway 258, this straightforward, modern hotel is an 8-minute drive from historic downtown Smithfield, known for its storied architecture. Windsor Castle Park, offering kayaking, is 3 miles away.Laid-back rooms offer coffeemakers, minifridges, flat-screen TVs with HD channels and both full and lap desks (for working on the bed), as well as free Wi-Fi, microwaves and custom-designed beds. Suites add living areas with sofabeds.Parking is free, as is hot breakfast (with a weekday breakfast bag option). There’s a heated indoor pool, a gym and a 24/7 snack shop, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to the St. Luke’s Church
  • Guests praised the friendly service
  • Guests mentioned pools 14 times

Feedback From Real Customers

Deek Schleif

I was not informed of the pool being closed until the night before checking in with no time to make other arrangements The digital key I requested was not activated and we were left standing in a 90 degree hallway attempting to open a door with a digital key that hadn’t been set up The reception desk apologized when they admitted they hadn’t completed the digital key setup

I was given a smoking room that had no ventilation, no opening windows or exhaust fans The room also shared a wall with the elevators So i was able to hear, quite clearly, every time the elevators were used The workout room was stifling hot as was the hallway outside my room The AC in my room was equally as uncomfortable as it was not quite enough cooling or arctic winds while operating The bathtub didn’t drain so my wife and I had to wash in shin deep water, turning the shower off so it wouldn’t overflow In the pork Capitol of the world, Smithfield Virginia you’d expect real sausage or bacon with the breakfast, but no it was all turkey based meat products Parking near any hotel entrance was virtually nonexistent and the limited spots were all occupied Because of this, my wife and I had to walk halfway around the building in the rain The amenities boasted of a coffee machine in every room so I brought my own, artisan coffee to brew But the coffee machine only accepted the hotels coffee packs in plastic trays A filter basket for brewing free grounds wasn’t available When I reported the poorly draining tub, the reply was “I’ll make sure our maintenance looks at that before the next guest” And when I requested a coffee machine to brew my own coffee, I was told “That’s not possible” At checkout, I reported all these issues It was met with raised eyebrows and an “I do apologize” No offer of a reduced price for my stay

Allie Miller

Stayed at the Smithfield Hampton Inn for a wedding on Memorial Day weekend We were told we had to book for a minimum stay of 2 nights which was disappointing, but this was the only decent (seemed to be) hotel in the area Arrived to our room and the room seemed to be clean

My family and I showered and left for the wedding, returned back that evening and hopped in bed I felt something crawling on my arm, I was hoping it wasn’t what I thought it was going to be Unfortunately it was A BED BUG! A baby bed bug at that I jumped up and told my parents to check their bed, and there was an adult bed bug crawling up their comforter DISGUSTING! We called the front desk and the lady came up to our room and took a look at the bugs She offered to move our room and refund our money for the stay My parents stayed and moved rooms but I decided to pack my things and drive 4 hours back home I would never step foot in that hotel again We both filled out an incident report and was told someone from Hampton would be in touch with us within a week or two to check up on us Of course we haven’t heard a word from them VERY disappointing! I will never give Hampton or Hilton my business ever again

Neada Kenner

My family needed a room on short notice because we worked all day and came home to no running water due to construction workers cutting our water line We were made aware that there were only smoking rooms available, but given the short notice, I was okay accepting a smoking room However, we were placed in a room that looked like it had not been cleaned in some time, and it smelled like an ashtray

We could get over the smell, but the filth was like nothing I’ve ever seen, and our family travels frequently Dust covered the furniture, and it appeared that some white substance was splattered and dried all over the exterior of the refrigerator, bedside table, and headboards There were also visible handprints all over the headboards The desk was greasy, and the furniture was significantly stained The remote and the informational cards were both sticky I chose this hotel over the motel right down the street from my home and half the price because of the ratings, and I greatly regret it When I called the front desk to tell them about the room, they said they would send the manager, but the attendant arrived with a key for the room next door When I pointed out the dust, she replied, “that’s the part they don’t clean” I was utterly stunned at the response and the fact that the manager couldn’t be bothered to address the situation The new room smelled better and appeared somewhat cleaner, but after seeing the filth next door, I had to question the cleanliness of the new space My daughter and I ended up taking a shower and leaving because we were so uncomfortable and dissatisfied with the lack of response from management This place has tainted the Hilton name for us It was a God-awful experience

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