hotel with smoking rooms in Westlake, OH

1. DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside (3-star hotel)

About this hotel

A 5-minute walk from RTA light rail and 10 minutes’ walk from an Amtrak station, this contemporary downtown hotel is 3 blocks from Lake Erie and the Rock & Roll Hall of Fame.All rooms offer modern decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge with free breakfast (Mon-Fri) and evening appetizers (Mon-Thu). 2-bedroom suites add living areas.An all-day restaurant serves American cuisine, plus there’s an on-site cafe. A fitness center, an indoor pool and a whirlpool are offered, and other perks include 10,000 sq ft of event space and a free downtown shuttle.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Some guests complained about the unclean bathrooms
  • Walking distance to the Rock and Roll Hall of Fame and the Great Lakes Science Center
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 89 times in reviews
  • The hotel has breakfast

Feedback From Real Customers

nancy hendrickson

Picked this hotel for location near Rock and Roll Hall of Fame, and for that it was perfect Nice staff Room was spacious and mostly comfortable

Good coffee, fridge and microwave which I used I was a bit shocked when I had my glasses on and was able to see some serious scum in the area of the handrail in the tub I did not notice this right away as I had no need for the handrail and generally don’t shower with my glasses Thus the omitted starThe restaurant was convenient for breakfast but buffets are not my preference You can self park at the property’s lot for 25 a night

Ariel Boyd

I stayed here with my boyfriend, brother, and our friend We booked the room so we could all drink in the flats and just Uber back Upon first arriving at this hotel the last at the front desk was super friendly and kind

She wished me a happy birthday and thanked me for being a honors member She was very welcoming and I don’t think I’ve ever really came across someone so kind working front desk! Just with the interaction i had with her She put a smile on my face I would highly recommend this hotel to other people and I’ll definitely be staying again sometime Other than the service here the cleanliness of the room and when your first walk in is all very clean and nice The beds are super comfy, we had booked a room with two queen beds

Amberly S

My bestie and I took a trip to Cleveland last weekend and stayed here! Hotel was very quiet and comfortable All the staff we encountered were very friendly and welcoming Special shout out to the woman bar tender that took the time to give the best advice for a night out with a printed map (also, really good food)

She was spot on, it was so much fun Also a special shout out to the shuttle driver we had, Carl, super nice guy and a joy to chat with on our ride Highly recommended this hotel to anyone, great experience and great people

2. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Brian Ball

A bit off the beaten osth which adds some level of securityProperty apparently lacks security cameras which would nenefit guests as this lodge is not visible from other commercial propertiesAlso had to call to front desk to disband a party on the patio at 2:30 a

m A security system would have forestalled the need to inform management of the issue

3. Hyatt Place Cleveland/Westlake/Crocker Park (3-star hotel)

About this hotel

Adjacent to Crocker Park shopping and dining complex, this relaxed hotel is 3 miles from the Lake Erie Nature & Science Center and 12 miles from Cleveland Hopkins International Airport.Understated rooms feature free Wi-Fi, and partially separated sitting areas with pull-out sofas. They also come with minifridges, wet bars, and tea and coffeemakers, plus flat-screen TVs and iPod docks. Suites add separate living rooms.Parking is complimentary. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s an indoor pool and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests mentioned lobbies 13 times
  • The hotel has a boutique store
  • Guests praised the 24-hour bar

Feedback From Real Customers

Grachii Marcelo

Front desk staff was very accommodating and professional The hotel offers great breakfast options though I must say that it’s very limited compared to other hotels The hotel is clean and tidy

The rooms are spacious and even though I didn’t get a room on the topmost floor, I didn’t really hear the footsteps from upstairs The location is great with so many options for restaurants The downside is that the parking garage is not connected to the hotel They could have had a bridge from the hotel that connects to the parking garage instead of walking outside by the alley which could be dangerous at night or challenging during winter time especially if it’s snowing Otherwise, my experience with this hotel was pleasant and satisfying

Rick Weislo

A great location for Crocker Park We like to stay there when visiting family in the area The staff is amazing dealing with a mid quality hotel

They advertise a pool, but please don’t attempt it Murky water with a thin layer floating on top The rooms are average No praise but no complaints Perfect for their bottom line I guessThe breakfast is a surpriseon the good side🙂 weirdly the highlight of our stayBe careful at their lobby bar It’s regular hotel front desk staff “acting” as bartenders But they’re embarrassing $6 for a limited choice canned beer, $10 for “mixed drinks” There’s better bar staff at a local dive barThis hotel wouldn’t survive If it weren’t for the location

Erin Madore

I really wanted to love this place The location is great The continental breakfast was good

The rooms were okay What made it a poor visit for us was being a family of 4 we asked for daily housekeeping We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made We even helped by bagging trash and piling up towels What we got was rude housekeepers and no service even after reminding the front desk numerous times I’ll try some where else next time

4. Holiday Inn Express & Suites Cleveland West – Westlake, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this informal hotel is 10 miles from NASA’s Glenn Research Center, 13.7 miles from Cleveland Hopkins International Airport and 16.6 miles from the Rock & Roll Hall of Fame.The colorful rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. Some have pull-out sofas, while suites add kitchenettes and living areas. Kids age 19 and under stay without charge with an adult.Complimentary perks include parking and a hot breakfast buffet. Additional amenities include a gym, coin-operated laundry facilities and a snack shop, as well as an indoor pool with a slide and fountains.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to Lake Erie Nature & Science Center
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Trevor Mk

Incredible hotel I have stayed at many IHG properties, and this hotel ranks amongst the best All of the hotel employees were amongst the friendliest and most helpful hotel staff I’ve had the pleasure of working with

The rooms were clean, quiet, and quite comfortable Breakfast was hot and plenty of options, and even the breakfast attendant went out of her way to make sure we had a pleasurable stayOnly negative we had was the room was not equipped with bedding for the sofa bed, or had enough towel Easily alleviated with a visit to the front desk, who was extremely apologeticWould definitely stay here again, and highly recommend

Sarah Herrier

The room was clean and cozy The front desk was very kind The pool was pretty cool with different colored lights and a hot tub that overflowed into the pool

There was also a little kiddo area in the pool with a mushroom or something that would sprinkle water down The pool seemed a bit under chlorinated Overall a very nice stay and was close to Dave and Busters which was the whole reason we stayed at a hotel The breakfast hours were a bit longer which was nice but there were so many people the selection was small We went down at 8:30 I would definitely stay again though

Ana T

We stayed in 2-bed suite for one night while visiting family in Cleveland The hotel lobby area smells fresh and clean as soon as you walk in There is ample free parking available

The staff is very friendly and accommodating We were able to check into our room at 1pm on a SaturdayThe Christmas decor throughout the hotel was so nice, definitely brought some holiday cheer! The hallways and hotel grounds are impeccableOur room on the second floor was good, however it did smell a bit of mustiness when we walked in I don’t question the housekeeping staff doing a phenomenal job of cleaning and sanitizing the rooms I think the odor was mostly due to plumbing and tight corridors Perhaps they can pay some extra attention to air purification in the rooms or opening up windows for fresh airThere is a nice unsupervised pool area with a regular sized pool as well as a kid’s wading pool Breakfast was wonderful There were plenty of hot and cold food options for everyone The dining area staff went above and beyond to keep the dining area clean I saw them replenish and refill food items frequentlyOverall we had a wonderful stay and we would certainly return Thanks Holiday Inn!

5. Holiday Inn Express Cleveland Airport – Brook Park, an IHG Hotel (2-star hotel)

About this hotel

This straightforward hotel is 2 blocks off I-71 and 2 miles from Cleveland Hopkins International Airport and a Rapid Station with trains to downtown (25 minutes). The International Exposition Center is 2.7 miles away, and it’s 13 miles to the Rock and Roll Hall of Fame and pro sports stadiums.The modern rooms have minifridges, microwaves, work desks, flat-screen TVs and free WiFi; kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s an indoor pool, exercise room, business center and washer/dryers. There’s also free parking and a complimentary shuttle to the airport.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to the Memphis Kiddie Park
  • 11 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Erin B

Terrible!!! I called several days before my stay and I was lied to about the price of my hotel room for two nights I don’t appreciate being lied to I wish I could have written my experience much better but definitely wasn’t worth the money

I should have just stayed across the street at the Best WesternCarpets are nasty throughout the hallways of the hotel, super stained upThe nozzle on my shower gel was broken off so I could not pump it out during the shower There was a long black hair in the sink and my child and I have blonde hair so it wasn’t us!Getting another towel was kind of a big deal since my son wasn’t aware that there was a towel mat and instead he used one of the towels to step out of the shower I had to explain everything in full detail just to get another towel for my room which was kind of pathetic!Breakfast was okay, would love to see more gluten-free optionsI was also told I could use the shuttle service to get to the airport I am not familiar with Cleveland and not have them in over 20 years The older gentleman at the front desk was rude and told me he would have to charge me for parking since my car was at the hotelToilet kept running the entire night and was not working the first night of our stay Kept hearing the thing run constantly all night Could not sleep My son and I did not want to move our belongings after we’ve been settled in for several hours Problem should be fixed, put the person from the front desk had to come and fix it for us Which I was grateful for what he did but it didn’t technically fix the problem

Emily Decker

Incredibly disappointed with our stay at Holiday Inn Cleveland Airport Sandra at the front desk was rude and unprofessional While taking my kids to swim at the pool, I was unable to get into the pool using our room key

I’ve never been to a hotel when you are unable to access the pool with simply your room key You must have a front desk attendant let you in every time When I went to the front desk to get access to the pool, Sandra asked for my room number and I gave it to her She told me, “that room is a king room and you can’t have 4 people!!” She very rudely accused me of being dishonest in front of my children (our room had two queen beds) I clarified with my husband what our room number was, and it was what I originally thought She again accused me of sneaking too many people into a king room She finally looked up the room, and realized that she was mistaken- and that my room was, in fact, a two queen room Upon checking out, we had the opportunity to meet the manager, Raj, and we can see where the toxic culture comes from He was unkind and unprofessional and I am appalled that he chooses to work in the hospitality industry Do yourself a favor, and stay at any other hotel in the area who will be grateful for your business

Deborah Kane

DO NOT BOOK this hotel

you will be charged the full price of your stay if you try and modify your reservation less than 1 week in advance Not 24 hours, not 48 hours, but a full week is required to change or modify your reservation I tried to move my reservation from a Tues night to a Sunday night 5 days out and they won’t allow it without charging a full night’s stay My son has tested positive for COVID and we cannot visit him now, so we are flying back to Boston early The General manager will not return my phone call HORRIBLE customer service!!!

6. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

7. Hampton Inn North Olmsted Cleveland Airport (2-star hotel)

About this hotel

Occupying a modern building with a grand portico, this relaxed hotel off Interstate 480 is 18 miles from the Rock & Roll Hall of Fame in downtown Cleveland and 5 miles from Cleveland-Hopkins International Airport.Warm, down-to-earth rooms come with free Wi-Fi, flat-screen TVs, minifridges and coffeemakers, as well as desks. Upgraded rooms add pull-out sofas.Complimentary amenities include an airport shuttle and parking, plus a breakfast buffet or a grab-and-go option. There’s also an indoor pool, a fitness center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The down-to-earth rooms have refrigerators
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

P Lee

When checking in, the front desk was having some major issues with making room keys because of a system malfunction They had to walk us up to our room to open doors for me Even the digital keys would not work

However, the staff was on it! Everybody pitched in, including the shuttle driver to get people in and out to rooms, fitness room, etc… I must have used them to open my door about 5 times but they did so with a smile and apologizing every time Phenomenal job in a bad situationThe rooms are clean but they should work on some finishing touches like the grout in the shower which were cracking and moldyHowever, due to the outstanding service, I give them a 5

Wendy Rice

NO EV CHARGING STATION!!! So upset We picked this hotel because we could charge our car overnight There are so many other hotels we would have stayed in with a charger

We had to drive 10 minutes back the way we just came, waste 20 minutes just sitting there instead of eating dinner, & drive 10 minutes back Great way to spend a Friday night We were told by the ladies at the front desk that they had told management about this and it’s still on the website If we had less than 10 miles on our car this would have been a really big issue

Autumn Snyder

Only reason I give it 4 stars is the pool is wicked tiny I mean small My daughter and I had to leave because a large group came in and there wasn’t anywhere to swim by ourselves, or even talk

The group that came in was only 8 people but the echo from them was enough to drive out anyone who would’ve been in the pool area If it would’ve only been me on my recent trip, 5 stars all around I don’t usually use the pool I’ll be back for sure!

8. Hampton Inn & Suites Cleveland-Airport/Middleburg Heights (3-star hotel)

About this hotel

This modern airport hotel is 4 miles from Cleveland Hopkins International Airport and from events at the I-X Center .Classic rooms include complimentary Wi-Fi and custom-designed beds, plus desks, flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add living areas and full kitchens. Some suites offer whirlpool tubs.Freebies consist of parking, airport shuttle service and a hot breakfast buffet and/or weekday breakfast bags to go. Additional amenities include a fitness center, an indoor pool, a meeting room and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to Mill Stream Run Reservation
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 17 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Jay Moffett

Clean and pleasant as any Hampton Inn usually is Very nice and friendly staffConvenient to the highway and lots of good places to eat

Breakfast was good as was a dip in the poolMy room was tight, especially for one with two queen beds in it, but I was on my own so it was good Room 101, while convenient, the constant sound of the elevator equipment immediately the other side of the wall was not fun Maybe a discount offer for this room would be appropriate I tuned it out but any light sleepers would not be pleased I was assigned this room through the app, my reservation made months ago An upgrade was available for another $40, that’s not coolIn summation, tight but clean and tidy room and a great staff made for a nice weekend I slept well and felt comfortable and safe herethank you to HI Middleburg Heights

Dawn Swan

We loved the vibe/decor of this location and its proximity to Cleveland Hopkins Int’l Airport Front Desk attendants were very warm, personable and helpful Our room was nice, and we appreciated all the amenities, but the mirror over the desk clearly hadn’t been cleaned before we arrived, a towel was backwards, a tile over the shower needs replaced, no bags in the trash cans seems unsanitary, one of the lamps was unplugged & we had no full-length mirror

Still, we recognize these are pretty minor, and our stay was comfortably restful

Pam

Mom and I were in Ohio to celebrate the Life of my Uncle, and Mom’s Brother We stayed at the Hampton Inn & Suites Cleveland Airport/Middleburg Heights The Staff is exceptional

They were like friends! The beds were the most comfortable I’ve slept in for a long, long time and the rooms were very well taken care of and very clean I am so grateful to have found this wonderful hotel We stayed the night we arrived and the night before we flew home This is a very fine hotel with helpful, caring staff They helped us with transportation to Airport and Car Rental Thank you Hampton Inn, Cleveland Airport/Middleburg Heights!! You are TERRIFIC!

9. Residence Inn by Marriott Cleveland Avon at The Emerald Event Center (3-star hotel)

About this hotel

Off Interstate 90, this laid-back all-suite hotel is 4 miles from Lake Erie Nature and Science Center, and 5 miles from Huntington Beach.Simple, colorful suites offer free Wi-Fi, flat-screens and desks, plus kitchens, dining tables and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also a casual lobby bar and a terrace with a fire pit, as well as an indoor pool, a hot tub, a gym and a sport court. Other amenities include a business center and a coin-operated laundry, plus meeting and event space. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 9 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests liked the lobby, mentioned 23 times in reviews

Feedback From Real Customers

Michelle B

This is probably one of the nicer hotels we’ve stayed at The bed was was really comfortable, and we didn’t hear any hallway or neighboring noise The option of the bar, basketball area, and lounge areas were all nice

Breakfast was great, several options you don’t find at most other hotels (almond milk, turkey sausage) The front desk staff was also friendly Would definitely stay here again!

Rebecca Bowers

Staff was indifferent Never got a friendly smile in 3days from anyone The toilet flange had to be replaced after each flush

Ice maker never worked Towels for the pool are kept at the front desk so you have to drip across the lobby if you are not aware of this The outdoor courtyard is cozy Will not stay here again The rooms were clean enough, but not the best

Nn Kk

The room is spacious but little things like not working bedside lamps, sofa bed full of crumbs and chips and broken sofa mattress, fridge obviously needed some wipe down so is greasy stove top, the pool had dirt on the bottom, jacuzzi barely warm We are members with Marriott but this is the first time we came across this kind of hotel By the way, I did reported it to the front desk and she says she’d refund us, but didn’t follow through

10. Home2 Suites by Hilton Middleburg Heights Cleveland (3-star hotel)

About this hotel

Off a road lined with restaurants and shops, this contemporary, colorful all-suite hotel is 4 miles from both Cleveland Hopkins International Airport and the International Exposition Center.The warmly decorated studios feature pull-out couches, as well as kitchens, free Wi-Fi, and flat-screen TVs. The 1-bedroom suites add separate living and dining areas. Kids stay at no charge with an adult.Complimentary hot breakfast is served in a casual dining room. Other amenities include an indoor heated pool, an outdoor grill area, and a combined fitness and laundry facility. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Mill Stream Run Reservation
  • 13 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 18 times
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

Shoppin Sher

If you’ve been to a Home two suites before, it’s just like the other one but a little bit nicer than some The amenities are new and it smells good and cleanThe front desk staff were all friendlier than average and I thought everybody was nice that I interacted with

The breakfasts are decent They’re the same as at the other Home2 suitesI don’t like the bedding at Home2 suites I’m used to the Hyatt down comforters and my own down comforter at homeI was pretty disappointed that I specifically booked a hotel using an indoor poor pool filter and their pool was completely shut down How difficult is it to change the filter when you close your pool down? It can’t be that hardI was also pretty disappointed that I was locked out of my room when I went back to get my luggage after taking my dogs out It was right at 12 All the other hotels and have a check out at a certain time give you a window There’s been a lot of times when I’ve gone back from my second load 10 minutes after the checkout time and I’ve never been locked out right on the minute I was supposed to be checked out before That’s not a very good way to make people feel welcomed and appreciated

marcus6lj

Cleanliness of this hotel is going down quickly After staying here for the last three years at different times The last few stays between have revealed a carelessness in cleaning the bathrooms, changing sheets, dusting and the shower doors, forget about it

We initially booked one night needed another night But decided to choose another hotel To add insult to injury excuses seem to be the order of the day From the color of the cleaning solution to oh that dirt is only on the side of the shower Will look to corporate for solutions because addressing on site management is a moot point Disappointed Diamond member

Troy Bornhorst

Dog pee and noise! But will be backWe stayed just one night, Saturday Had two rooms… One of them reeked of dog/cat urine

The other smelled fresh The room itself was otherwise clean, breakfast was great… The staff was overall decent The person checking me in Saturday afternoon was a bit short/rude, but the person (Heather) on Sunday morning was great The floor was crazy loud Saturday night with partying families, but that’s not really the hotel’s fault Sunday morning the same crew was ridiculously loud/messy at breakfast They trashed the whole scene, left a mess, and dodged The staff handled it really well I’d stay again, just didn’t personally get sleep or have a great night or morning Not the hotel’s fault per se

11. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

12. Stone Gables Inn (2-star hotel)

  • Address: 3806 Franklin Blvd, Cleveland, OH 44113
  • Phone: (216) 961-4654
  • Ratings: 4.8 (99 reviews) Excellent
  • Website : Stone Gables Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Restored 1883 home offering free Wi-Fi, fireplaces & a deck with city views.

About this hotel

Across from Fairview Park in the hip Ohio City neighborhood, this old-world B&B in a restored 1883 home is a 15-minute walk from the historic West Side Market and 2 miles from Quicken Loans Arena.The 5 individually styled rooms feature free Wi-Fi, satellite TV and high-thread-count sheets. Some have canopied beds, whirlpool tubs and/or sitting areas with sofabeds.Antiques-filled common areas with period furnishings include 2 living rooms with fireplaces, and a library with books and games. There’s a front porch, and a deck with city views. Minimum-stay rules may apply. Parking is free.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Transformer Station and the West Side Market
  • Guests praised the service

Feedback From Real Customers

Kourtney Love

I have never booked at B&B, so naturally I was hesitant—without reason, as it turned out! This is a gem hidden conveniently 13 (walking) min from downtown! Its a mansion built before the turn of the century with all the best present amenities The house is gorgeous, the big mature trees surrounding the property gives it a more peaceful natural feel Our room was The Damon Room—it was spotless and so comfy! We, accidentally left an item and the owner contacted us immediately!! Over all great experience!!

Sarah Stemen

As soon as I laid eyes on the mansion that is Stone Gables Inn, I knew it was the perfect choice Do yourself a favor and make sure you check in when the sun is up I didn’t have that luxury on day one

When I left in the morning, I couldn’t believe I was fortunate enough to spend some time in the Loft of such a historical gem Since it was in the evening, I felt so safe in the area it is in but even more secure with the gated and well lit parking lot The door is code entry onlyFrom the cozy beds and perfect lighting to the whirlpool tub and modern feel, metal, spiral staircases, everything meshes together in harmony I won’t even check Airbnb for another place if I’m heading to Ohio City area in Cleveland Connie’s place has my heart and I can’t wait to book again She is super responsive and thoughtful to her guests!

Tom Corbett

We stayed in the Stone Gables 2 nights this week It is a gorgeous home with 12 foot ceilings, beautiful furnishings The bed was extremely comfortable and the private bath was large and completely up to date

Everything was spotlessly clean and quiet The location was very central for exploring downtown and the west side, and well connected to mass transit The highlight was the exquisite breakfasts and great tips provided by Kelly We will plan to stay here again

13. Homewood Suites by Hilton Cleveland/Sheffield (3-star hotel)

About this hotel

In a business area off I-90, this modest all-suite hotel is 4 miles from Sprenger Stadium, 6 miles from Lake Erie and 7 miles from the Miller Nature Preserve.The relaxed studios and 1-bedroom suites have kitchens, and sitting areas with sofabeds, along with free Wi-Fi and flat-screen TVs.Complimentary amenities include parking, hot breakfast, and evening socials on most evenings. There’s also an indoor pool, an exercise room, a convenience store and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 7 min drive to Black River Reservation High Meadows
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • Guests mentioned pools 28 times

Feedback From Real Customers

Brice Westhusing

I don’t stay in hotels much, but from my limited experience this was amongst the best I’ve seen Fortunately my boss told me to stay here for a business trip and I’m glad he did Spotless room, good employees, comfortable bed & pillows, great complimentary breakfast (omelettes, hash browns, sausage), safe parking lot, convenient location

I wouldn’t change a thing and will gladly return in the future Kudos to this team for running a great facilityBonus – I noticed there was a putting green outside next to the pool Bring a club if you’re into golf

Marcel Primeau

This was the 2nd hotel on my trip to Cleveland that gave me the incorrect room that I ordered days in advance directly on the website When I went to my room to notice it was once again the wrong room, went back to the front desk The staff were tolerable at best

I felt like I was just thrown for a loop, and made to feel that it was my fault for receiving the wrong room… I had a confirmation and everything showing that I received the wrong suite After getting fed up with being told “it’s out of our control” and “we can ask another guest to switch” I just went to the room I was barely compensated for the mistake and won’t be staying here again Hilton hotels have gone down hill lately What happened to first come first serve, if I have booked a room and you give me the WRONG room, make it right I paid for it Careless mistakes And don’t appreciate the pressure into a “quick solution” which was barely worth the inconvenience

Tracy Moskal

We stayed last Saturday night Staff friendly, but room and breakfast did not meet our expectations We’ve always been very happy with Hilton hotels

We are Diamond members Room was not vacuumed Crumbs everywhere We had a king bed with pull out couch for the kids This sofa had several stains and broken springs and when pulled out there was food and wrappers underneath No sheets and only one soiled pillow in the closet to accommodate the pull out couch-had to ask the desk for sheets Glad we had our own pillows to use Noted finger prints on the TVs Room was not wiped down, as I used a disinfectant wipe to clean the counters, remote and door handles and it showed dirt Breakfast was 6-9am Sunday morning Went down at 8:30 with the kids Lights in the breakfast area had been turned off Juice jars empty, sausage and potatoes gone and no cold cereal left Nothing Hotel was definitely full and busy but they should have had enough food to serve all until 9

14. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

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