hotel with spa in Berkley, MI

1. Auburn Hills Marriott Pontiac (3-star hotel)

About this hotel

Off I-75, this straightforward hotel is 3.5 miles from the Cranbrook Institute of Science museum and 8.3 miles from the Palace of Auburn Hills arena.The casual rooms feature coffeemakers, flat-screen TVs, iPod docks and desks, plus Wi-Fi (fee). Club rooms include access to a lounge with free hot breakfast and snacks, as well as a balcony. Suites add separate living rooms with pull-out sofas.There’s an acclaimed restaurant with a seasonal terrace, plus a casual bar and a convenience store. Other amenities include indoor and (seasonal) outdoor pools, a hot tub and a gym. There’s also a business center, plus 11 meeting rooms.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Cranbrook House & Gardens
  • Guests praised the friendly service, which has a concierge
  • Guests liked the acclaimed restaurant
  • Guests mentioned lobbies 27 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Adam J Morris II (Torchman75)

Not a good experience at all First room had a hair tie on the restroom floor, corners of the restroom has a lot of dirt in them, pillow case has stains on them and there was other debris on the floor through out the room Clearly this room was not cleaned prior to use going to it

We were given another room only to find the same thing The bathroom had toothpaste on the wall near the sink the back of the entrance door looked like it had not been cleaned in a long time, the window looking out looked like it had not been cleaned since the hotel opened My wife attempted to make tea but the brown clumps and dirty water that came out of the pot was disgusting I try to not leave negative reviews but this needed to be shared For the price we paid, I was not happy at all with the level of cleanliness in this hotel I will say the people at the front desk were very nice and the lady that waited on us in the restaurant was great For the price this was a complete rip off, not to mention the breakfast was $18 and about the same thing we usually get for free at other hotels Sorry Marriot tried, but will not be back

2. Drury Inn & Suites Detroit Troy (3-star hotel)

About this hotel

Set 1.9 miles from the high-end shops at Somerset Collection, this straightforward hotel off Interstate 75 is also 2.2 miles from Troy Museum and Historic Village.Low-key rooms feature traditional decor alongside free Wi-Fi, flat-screen TVs and sitting areas. They also have microwaves, minifridges and coffeemakers. The 1-bedroom suites add living rooms with pull-out sofas. Whirlpool tubs are available in upgraded units.Freebies include hot breakfast, parking, evening socials with food and drinks, and all-day soda and popcorn in the lobby. There’s also an exercise room, an indoor pool and a hot tub, plus a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 6 min drive to the Troy Historic Village
  • Guests praised the friendly service
  • Guests mentioned “popcorn” 23 times
  • Guests praised the breakfast
  • Guests liked the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Michell Thompson

My stay was very nice I had a room mix up, the staff resolved it right away the food was good This was my first stay at the Drury

I must say it was a very pleasant surprise I enjoyed the breakfast especially the waffle maker 🙂 Stephanie at the front desk was very nice and friendly she also was a great bartender the entire staff were great My only complaint was I called on the phone before I got there to ask for a Jacuzzi tub and someone told me I couldn’t change it, but when I got there they told that was not true so I missed out on my jacuzzi bath, I will stay again

Emily Klingler

We love this place Clean, comfortable, all staff was extremely friendly Nice pool and hot tub

The kick back snacks and cocktails as well as breakfast are great! We always love to stay at a drury if one is available on our travels This location is close to home so we visit just to get away for a night and swim! Plenty to do in the area tootons of amazing restaurants, the best mall in the state, Zoos, museums, etc

Lori McGee

We stayed here in late June, 2022 The staff is friendly and helpful The TV didn’t work when we first arrived and after checking the commonsense possibilities for it not to work, I called the front desk for help

The night manager, Michael, asked a few questions to determine if it was a quick or simple fix and when those options did not work, he was up at our room within minutes Turns out it was a loose cord on the back of the tv that we failed to check, but he was still very friendly about itThe breakfast meals were good, hot and had a variety of food choices I was surprised when I asked about butter for a biscuit, I didn’t see any and the employee, Belle, found some a short time later and even brought some to my table for meThe front desk workers were always friendly, as well, including Michelle, who was eager to answer a couple of questions I hadOverall, great staff; easy to find everything I needed or wanted there The room was clean and when we decided to add a roll away to the room towards the end of our stay, it was brought up promptlyGreat place to stay, close to the interstate, restaurants and activities When visiting family in the area in the future, I will go back there

3. Holiday Inn Express Detroit-Birmingham, an IHG Hotel (2-star hotel)

About this hotel

Located off Route 1, this standard hotel is 1.1 miles from the Birmingham Amtrak Station and 6.5 miles from Detroit Zoo.The unfussy rooms and suites offer work desks with lamps and flat-screen TVs, plus minifridges and coffeemakers. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast, guest parking and a same day drying cleaning service, as well as a business center and 24-hour fitness center.

Things You Need to Know

  • The unfussy rooms have TVs
  • 5 min drive to Cranbrook House & Gardens
  • Guests praised the service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Carl D

I read several of the reviews prior to booking here and concerns about cleanliness and the hotel being dated The hotel itself is old, but everything I encountered was clean and appeared to be well taken care of The room itself was small and obviously old

But, the updates appear to have been applied and everything was good (and clean)What the reviews did not mention was that this location is right on the main highway going through town and it is very loud VERY LOUD It seems like one out of five cars/bikes traveling on the road were trying to outdo one another as to how loud the engine and/or exhaust could get Even in the room, with the TV volume up somewhat high, it was unbearable for most of the evening and night Thankfully, the noise subsided mostly, by 1 am Really difficult to tune-out the whirring sound (This is no fault of the hotel, but is still reality and definitely will affect your stay, at least on the weekend in warmer weather)Finally, the breakfast in this location is excellent I cannot recall the last time breakfast of this quality was provided at a Holiday Inn Express or similar venue This is the reason for 3 stars Otherwise 15

4. Best Western Premier Executive Residency Detroit Southfield Hotel (3-star hotel)

About this hotel

Along US-24 and 1 mile from I-696, this understated hotel in a business district is less than a mile from Burgh Historical Park and 2 miles from Carpenter Lake Nature Preserve.Relaxed rooms feature flat-screen TVs and free Wi-Fi, as well as tea and coffeemaking facilities; some include microwaves and minifridges. Suites add separate sitting areas, plus dining rooms and/or wet bars. Room service is available.Complimentary breakfast is served in an airy dining area. There’s a down-to-earth restaurant and a bar. Other amenities include a fitness center, a hot tub and a sauna.

Things You Need to Know

  • The rooms have refrigerators
  • 5 min drive to Park West Gallery
  • Some guests disliked the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the down-to-earth restaurant
  • Guests mentioned lobbies 22 times
  • Guests praised the views
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tarik Jeffries

I don’t understand the bad reviews I think you either gotta be either real nit picky, silver spoon fed, or just miserable You can’t please everybody

I had a great nights sleep The mattress is more firm but I love that They don’t have a fridge or microwave but no big deal The bathroom is a little tight but clean and manageable Overall my wife and I had no issues, we’re satisfied, and will return Overall great value

Tim Farnham

So we held a conference here for miniature games It was nice and clean The staff was very polite and helpful

I ordered my food from the hotel and it was wrong it was missing the bacon on the bacon burger Rather then give me bacon they remade my whole order Which was great hot and fresh The price was $15 for fries and a burger A little high but it always is from the hotel kitchen The only outrageous price was the cans of soda at 250 a can All in all it was a good location to hold this event I did not stay at the hotel myself as I live 20 minutes away so need to

Ramez Ghazzaoui

The hotel is barely 3-star Overall nice, not an ugly hotel by any measure, but too dark and not welcoming Not attractive

My floor’s corridor and my room constantly smelled like someone had smoked there (mix of pot and tobacco) The bedsheets are clean, housekeeping is effective and well-executed The nightly rate is competitive for this area of Michigan, which makes this hotel a good choice

5. Somerset Inn (3-star hotel)

  • Address: 2601 W Big Beaver Rd, Troy, MI 48084
  • Phone: (248) 643-7800
  • Ratings: 4.2 (655 reviews) Very good
  • Website : Somerset Inn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated rooms & suites with free Wi-Fi, plus 2 restaurants & a 9-hole golf course.

About this hotel

Adjacent to the upscale Somerset Collection shopping center, this modern hotel is 2 miles from both I-75 and the Amtrak station, and 4 miles from Cranbrook House and Gardens.All rooms offer sophisticated decor, flat-screens with cable channels, and free Wi-Fi. Suites add wet bars and separate dining areas, plus free business center access.There are 2 restaurants offering all-day casual dining, including a sleek bar and grill. Additional amenities include a 9-hole golf course, a fitness center and meeting and event facilities, including a ballroom.

Things You Need to Know

  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “shopping malls” 17 times
  • Guests praised the breakfast

Feedback From Real Customers

Robert Ford

Our two night stay was quite enjoyable and a good value The location of the hotel is very nice and the desk staff were all professional and efficient Our room in the tower overlooked the courtyard and landscaping below

Beds were comfortable and the bathroom was small but clean Elevators were always available and quite fast The included breakfast in their restaurant was wonderful and the atmosphere was comfortable and not rushed Our server Dee was truly a professional treat!

djust

Room was mostly clean Sofa bed had old sheets from previous others, some hair in the shower It’s just okay, nothing spectacular

Staff was nice Bathrooms are on the hallway side really closely with thin walls You can hear literally everything happening outside in those bathroomsIt’s an okay hotel, but wouldn’t return Not much to really do here for the price but it’s clearly for professionals staying short term

Jeanne Ashby

Our son and daughter in law’s wedding reception was at the Somerset Inn on Saturday… it was SUPERB! My husband is blind so they hired a hostess to help him thru the buffet line and attend to his needs Like keeping him up on his ice water, sodas, coffee etc She was so sweet! She even took my 86 yr old Mom to the restroom

She also attended the Bridal party table and many others The food was excellent and the hotel rooms were spacious and lovely the cocktail hour before reception went well too We were thrilled with the entire weekend The hotel staff was very courteous and fun

6. The Westin Southfield Detroit (4-star hotel)

About this hotel

A block from Civic Center Park, this sleek suburban hotel is 6 miles from the Detroit Zoo, 13.7 miles from Detroit Institute of Arts and 14 miles from the Henry Ford Museum.Warm, modern rooms feature flat-screen TVs and WiFi access (fee). Upgraded rooms and suites add amenities such as pull-out sofas, separate living areas, wet bars, in-room fitness equipment and/or whirlpool tubs. In-room spa treatments are available.Dining options include an American spot serving 3 meals a day, a bar/lounge and a coffee bar. There’s a 24-hour gym, workout-gear loans, an indoor pool and 25 event spaces, including a glass-walled atrium, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Park West Gallery
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the professional, friendly service
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Ghost

Not sure why this hotel has good reviewsI was really unimpressed with the rooms for the price, but my major gripes are:- Our party had two bed room even though our block asked for kings- Gave us rooms on different floors, even though we had a blockNo one was close to each other for our party, which was really annoyingMy other complaints are:- No soap our room, and no soap available from the people cleaning our rooms either! They said they were out

Had to use body wash instead- Elevator needs a key to work, and it’s unresponsive Super annoying, especially when you’re in it a lot because all your friend’s are on another floor- No fan in the bathroom so it’s damp- Absolutely terrible quality towels So scratchy- Outdated look and rooms, the lobby is the only nice areaThe free and ample parking is nice, but that’s it I would avoid staying here if you can

ShiningStar

The lobby decor is chic and the contemporary art work is nice The flowing water fountain is beautiful, people also seems to use it like a wishing well So go ahead and make a wish

The rooms are nice, the bed is soft and cozy and the front view was nice They offer a weight room for guests use, a swimming pool with a jacuzzi The jacuzzi was temporary closed

7. The Townsend Hotel (4-star hotel)

  • Address: 100 Townsend St, Birmingham, MI 48009
  • Phone: (248) 642-7900
  • Ratings: 4.6 (1015 reviews) Excellent
  • Website : The Townsend Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Premium hotel offering chic rooms & suites, plus a bar/restaurant, afternoon tea & a 24-hour gym.

About this hotel

This sophisticated hotel is 3 miles from both Cranbrook Art Museum and high-end shopping at the Somerset Collection mall, and 6 miles from the Detroit Zoo.Elegant rooms feature free Wi-Fi, flat-screen TVs and iPod docks, plus Italian linens and marble bathrooms. Suites, some with balconies, add living rooms with 55-inch TVs. Upgraded suites have fireplaces and kitchens; a private chef is offered on request. Room service is available 24/7.Amenities include a bakery, English-style afternoon tea, and a chic bar/restaurant with a seasonal patio. There’s also a 24-hour gym, as well as a ballroom.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 8 min drive to Cranbrook House & Gardens
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests mentioned “brunch” 11 times
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

Molly DeFrancesco

I attended a beautiful wedding reception at the Townsend Hotel this weekend The venue was incredible, beautiful flowers, incredible food and drink, and service that was top notch The reason for my review, however, is the lengths the staff went to help me in a funny if not embarrassing incident

I realized that the underside of my shoe had come unglued, making walking quite awkward, and dancing of course, impossible I limped toward the main desk and Sean, the concierge, immediately took note of the problem and radioed his engineer, asking for adhesive Jay, the engineer, appeared with gorilla glue and proceeded to reassemble my shoe including pressing on it and blowing it dry All the while, both were attempting to make me feel less embarrassed and could not have been kinder Believe this or not but after an hour on the dance floor, my other shoe fell victim and once again the staff at the Townsend Hotel jumped to my rescue and repaired it as well Sean and Jay as well as the team at the desk could not have been kinder They helped me make light of the situation and insured that I could revisit the dance floor in no time and enjoy the spectacular wedding Thank you to the wonderful staff at the Townsend Hotel I will honestly never forget your kindness

Sharise Talley

This location isn’t convenient but it’s worth the experience I’m a Marriott kind of person but this hotel is an awesome hotelRooms seem sound proof, bellman were astoundingly amazing carrying my luggage with such care

The restaurant service is awesome I only at breakfast there The breakfast was typical but service made it taste greatI will stay here again

Brett Ogden

Beautiful hotel in the heart of Birmingham We loved being a short walk from restaurants whether it was a pastry for breakfast, a slice of pizza for lunch, or Bella Piatta for a great dinner across the street Our room was very comfortable but what stood out to me was the shower

Such a great shower!The only downside… as someone who likes to always have a glass of ice water nearby, I didn’t like having to request ice from the bellman

8. Hilton Garden Inn Detroit Troy (3-star hotel)

  • Address: 200 Wilshire Dr, Troy, MI 48084
  • Phone: (248) 247-7280
  • Ratings: 4.3 (575 reviews) Very good Eco-certified
  • Website : Hilton Garden Inn Detroit Troy
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual rooms in a laid-back lodging offering a grill-style restaurant/bar, an indoor pool & a patio.

About this hotel

This straightforward modern hotel off I-75 is 1 mile from upscale shopping at the Somerset Collection mall, and 8 miles from the Detroit Zoo.Relaxed rooms come with complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Room service is available.There’s an informal restaurant/bar offering a casual grill menu, along with a business center and a 24-hour convenience store. Other amenities include a heated indoor pool, a fitness room and a patio.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to the Troy Historic Village
  • Guests mentioned lobbies 12 times
  • Guests mentioned hot tubs 12 times
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Kimberly Radant

I stayed here a year ago and had a great experience so this was unexpected This hotel is filthy I had to change rooms three times before finding one without trash laying around and with clean toilets and vacuumed floors

The front desk worker was helpful and obviously frustrated with housekeeping I should have read the recent reviews before booking again as some say the same thing about the cleanliness level I am ending my stay here early and will not be staying here again

Lasara Jones

The location was the only thing that I liked at this hotel We had problems with our room First red flag, when we got in our room the trash was not emptied out

Second flag the shower Handel was broken, was told it will be guided the next day but that didn’t happen The toilet was clogged my family was going down to the lobby to use the restroom down there I do not think they should have had to do that being that it was a bathroom in our room We was told they didn’t have toilet tissue We had to go out and buy some for our room We had to complain multiple times before we was moved to a different room on our last day staying The beds had my body sore each day that I got up I would not stay at this location again

Sarah E

My fiancé and I had a room reserved before we were notified by his place of employment that he was exposed to COVID and others had tested positive I called the hotel and was told the reservation would be cancelled and refunded as long as the third party we booked through agrees The booking company called and Hilton Garden staff refused to refund the money

It’s important to note this took more than 10 days because their manager was not available to take the call when attempts were made The staff is completely unprofessional and hangs up on you if you ask for a manager

9. Hyatt Place Detroit / Royal Oak (3-star hotel)

About this hotel

Across from a park, this informal hotel is 2 miles from Detroit Zoo, 4 miles from Red Oaks Waterpark and a 10-minute walk from Royal Oak Station.Casual rooms feature free Wi-Fi, flat-screen TVs, and tea and coffeemakers, plus minifridges, sofabeds and microwaves. Suites add living rooms and kitchens.Amenities include an informal bar/restaurant and a gym. Parking is available for a fee. Event space is offered.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 6 min drive to Detroit Zoo
  • 10 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned lobbies 16 times
  • Guests mentioned bars 23 times
  • Guests praised the breakfast

Feedback From Real Customers

Jeff Brown

My son and I had a great stay here while visiting family for 3 days midweek The staff is friendly and helpful The hotel is clean and very well maintained

Best of all, it’s quiet Our room was spacious and well laid out, so it was a comfortable place to hang out between outings The morning breakfast included some good healthy options There is free parking for hotel guests behind the hotel and the hotel is a short walk from a variety of restaurants and shops on the main drag Enjoy your stay We did

Claire Demiryan

We had a great experience at Hyatt Place Detroit/Royal Oak when we stayed for our wedding weekend! Erica was so friendly and easy to work with when coordinating our wedding block Check in/out was fast and easy, and the reception staff was very kind and helpful The room was spacious and clean, and the bed was really comfortable

Breakfast was delicious and the bar area was great for grabbing a drink before our rehearsal dinner The hotel is in an awesome location that was walking distance to everything Royal Oak has to offer I would definitely stay again and would recommend the Hyatt Place Detroit/Royal Oak!

R. Wirth

If you’ve never stayed here go ahead and skip itI had to stay here for a week, Sunday to Sunday It started off great but devolved into the weekend

Party kids take over beginning Thursday nights and peak on Saturday nightsRooms are fine and the staff are great Just too loud after 2 AM

10. Homewood Suites by Hilton Warren Detroit (3-star hotel)

About this hotel

Set off a bustling street, this relaxed all-suite hotel is 10 miles from the Detroit Zoo, 3 miles from City of Warren Halmich Park and 4 miles from Interstate 696.The casual suites feature free Wi-Fi, flat-screen TVs and sitting areas, plus kitchens, fridges and microwaves. Upgraded suites add living rooms.Breakfast and parking are free. Other amenities include a gym, a terrace and an indoor pool, plus a meeting room and a laid-back lounge.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 11 min drive to Red Oaks Waterpark
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Aaron Blair

Stayed here for 3 nights I really liked almost everything about this hotel It was clean and quiet and the room was spacious

As a big guy I appreciated the nice desk chair that didn’t pinch my legs The walk-in shower was easy to use and the water pressure and temperature was very pleasant The desk area is really well put together and very usable for working, I travel with 2 laptops and an external monitor and was very easily able to set them all up in a way that was productiveStaff was friendly and helpfulThe only reason wasn’t 100% happy with this hotel was that the mattress was far too firm for my liking I woke up with a backache every day It’s not that the bed is -bad- so I’m not rating them lower because of it, its a fine quality mattress it’s just far too firm for me who is used to a softer bed, so if you like firmer mattresses this is most likely the hotel for you

Steve Joerger

The hotel is a 7-minute drive to the airport There are a few restaurants nearby but nothing within walking distance The hotel is newer in design and has an excellent breakfast in the morning as well as the evening happy hour

The staff was kind and got me checked in quickly The room was clean and had a junior suite setup along with a full kitchen and no separate rooms The bed was comfortable as were the linens The bathroom was clean as well with a shower tub comboOther Amenities:- Free WIFI- Indoor pool and spa (Closed for maintenance)- Fitness Room- Laundry room- Pullout couch- Full Kitchen- Outdoor grills- Evening happy hour- Hot breakfast (Eggs, sausage, waffles, oatmeal and cereals)

David Couch

I’m a Hilton Guy, very nice establishment Hotel Desk clerk, Mitchel, was very pleasant, courteous, and accommodating Rooms were very clean and comfortable

Hotel is energy-conservative, so rooms are hot (during warm months) when you first arrive but cool off in a short time once the electric is enabled by a hotel card Breakfast was plentiful, hot, and good; I love biscuits and gravy Todays meat I passed up I prefer pork over turkey sausage Can’t win all of the time Definitely, visit this hotel again if work brings me out this way again

11. Detroit Marriott Troy (4-star hotel)

  • Address: 200 W Big Beaver Rd, Troy, MI 48084
  • Phone: (248) 680-9797
  • Ratings: 4.4 (1433 reviews) Very good
  • Website : Detroit Marriott Troy
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern rooms & suites in a relaxed hotel with a restaurant, an indoor pool & a free area shuttle.

About this hotel

Off the I-75, this relaxed hotel is 6 miles from Cranbrook Art Museum and 10.4 miles from Detroit Zoo.The modern rooms have desks, coffeemakers and 42-inch flat-screen TVs. Free WiFi is available. Some rooms have access to a club lounge with complimentary drinks. Suites add separate living areas with pull-out sofas.Free perks include on-site parking and a local area shuttle. There’s also a lounge bar and American bistro, plus an indoor pool, a hot tub and a fitness center. A laundry, business center and 21 meeting rooms are also available.

Things You Need to Know

  • 4 min drive to the Troy Historic Village
  • Guests praised the friendly service, which has a concierge
  • Guests liked the rooms but some complained about the kitchenettes
  • Guests mentioned lobbies 39 times
  • Guests praised the indoor pool
  • Guests praised the lounge bar

Feedback From Real Customers

S J

We came here for a wedding which was really nicely hosted The rooms were simple and clean and the front desk accommodated us fairly well and quickly I wish they had someone to help us with our bags when we arrived past midnight from a 6 hour road trip tho, or a vallet option

There were also a few things I would have expected in the room like a lock safe, or carpeted floors in the room Overall it was not bad, still would generally recommend Marriott to anyone

Andres Ivanov

Sub-par hotelExpensive and not worth itHotel is old and outdated

Bathroom does not have ventilation, TV doesn’t offer streaming from phone yet that TV model has that capabilityBreakfast is an extra 20$ per person besides 200$ a night roomBed and pillows are however the WORSTWe took King size bed room and I’ve never seen that BAD quality mattress and pillowsI couldn’t sleep all night and pillows are so soft and empty that you fall flat right onto wooden mattressDo yourself a favour if you stay here and buy a pillow at dollar storeThe cherry on top is that hot water pool was closed and nothing mentions thatShould be downgraded to a 2 star hotel

Bruce Bradley

I’m going to get the young lady’s name but she was at the front desk to check us in and she was simply superb she was the definition of customer service a far cry from the Marriott downtown in Detroit she was very good she even offered me Starbucks coffee she got us checked in quick fast and in a hurry and I haven’t been pleased with hotel service which I’ll use frequently in a long long time

12. The Kingsley Bloomfield Hills – a Doubletree by Hilton (3-star hotel)

About this hotel

Set in a busy commercial area, this refined hotel is 2 miles from both Cranbrook Art Museum, and natural history exhibits at Cranbrook Institute of Science. I-75 is 4 miles away.Accommodations range from relaxed rooms with sitting areas to airy suites with separate living areas, wet bars and sofabeds. All have free Wi-Fi, flat-screen TVs and safes, as well as minifridges and coffeemakers. Room service is offered.Parking and an area shuttle are complimentary. Other amenities include 2 restaurants, a lobby bar and a polished lounge, plus a gym and an indoor pool. Breakfast (fee), and meeting and event space are available.

Things You Need to Know

  • Guests liked the clean rooms
  • 4 min drive to Cranbrook House & Gardens
  • Guests liked the friendly service
  • Guests mentioned “delicatessens” 10 times
  • Guests mentioned lobbies 17 times
  • Guests praised the lobby bar

Feedback From Real Customers

zein bazzi

The night shift front desk lady Pam made this experience amazing She was kind and made sure we were more than satisfied with our stay! I hope the next time I visit she is here to continue making the experience outstanding Also, hotel is great, modern, and amazingly clean

So up to date and the furniture around the hotel literally comes out of a catalog

Amy Plumb

Check in was super easy and fast Warm chocolate chip cookies awaited me upon arrival, and you can’t go wrong with that The hotel was exceptionally clean and quiet

The towels were larger than some of my blankets at home The gym was bigger than most, three treadmills and multiple other machines in there as well as weights and a stretching area I didn’t use any other amenities and didn’t eat on site One of the restaurants on site has a business casual dress code, which I was not prepared for Any staff I interacted with were friendly and helpful When I was there the elevator on my side was not working, which was fine by me because my room was right next to it The parking situation felt a little sketch being in the back of the hotel, but it’s Bloomfield Hills, so I wasn’t too worried As is true for most anywhere in that area, the pavement to the parking lot on both sides is trash, with extremely large potholes all over the place, so beware when driving The drive in the front was intact and smooth

Zed Alhatab

Stayed there for 2 nights !A very clean hotel! One of the most important things for me ! There was no noise I can hear from the other rooms ! Which is a positive point!The staff was very friendly ! The receptionist Tammy was very friendly !The room size was very adequat, furniture all was modern and niceThe bartender Heather ! Was very nice and professional! Enjoyed my drinks thereOverall, the hotel is very good, nice location, easy access !

13. Comfort Suites (3-star hotel)

  • Address: 24977 Northwestern Hwy, Southfield, MI 48076
  • Phone: (248) 357-9990
  • Ratings: 4.1 (623 reviews) Very good
  • Website : Comfort Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel offering suites with kitchenettes, plus free breakfast & an indoor pool.

About this hotel

Set 1 mile from I-696, this relaxed, redbrick all-suite hotel is 2.2 miles from Plum Hollow Country Club and 5 miles from the Detroit Zoo.The cozy, modern suites with kitchenettes feature free Wi-Fi and flat-screen TVs, as well as pull-out sofas and desks. Upgraded quarters add living areas, and some offer whirlpool tubs.Parking, coffee and hot breakfast are complimentary. There’s also a heated indoor pool, plus a hot tub and an exercise room, as well as a business center and event space.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have refrigerators
  • 8 min drive to Park West Gallery
  • Guests praised the service, which has a concierge
  • Guests liked the beds, mentioned 46 times in reviews
  • Guests mentioned lobbies 13 times
  • The fitness center has treadmills
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Dede Williams

I would love to stay more then a night we love It My girls had they bed and i had mines with extra room to move around showers was wonderful tv a one i wish i can give this hotel more than 5 stars

When we check in their was this most nicest Lady at the front desk i think her name was Brianna i just know it start With a b She made our stay more enjoyable

Carol Brown

Let me just say our stay there was enhanced by two very special peopleDominique (desk clerk) and Toni (housekeeping) We were visiting from Kentucky to attend my granddaughter’s wedding

While waiting in the lobby Dominique came from behind the desk to take our picture so that I could be in the photo We met Toni after the wedding when she came to offer us clean towels and clean the bathroom We even shared the wedding pictures with her She is a sweetheart and her attitude is so genuine Definitely would return

Erica Resar

I’d give them even less stars if at all possible The service was horrendous We asked for extra towels and got attitude about using the pool towels

Asked for a clean room because the mattress was stained, and covered in glitter and food and were told it was because people need to put things away properly It’s our first time here She refused to give us linens for the pullout in our room She told me to come down to the front desk so that she could insult me and my children on camera Then when I told her her attitude was not appropriate, she started telling about me and my son to other patrons No one else is available and choice hotels are not answering their phones

14. Daxton Hotel

  • Address: 298 S Old Woodward Ave, Birmingham, MI 48009
  • Phone: (248) 283-4200
  • Ratings: 4.3 (171 reviews) Very good
  • Website : Daxton Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Chic quarters in an upscale hotel featuring a 24-hour fitness center & a polished restaurant.

About this hotel

Set on a shopping street, this high-end hotel is 6 miles from Detroit Zoo and 18 miles from the Henry Ford Museum. It’s 5 miles from Interstate 696.Featuring contemporary artwork, the chic, elegant rooms have Wi-Fi, flat-screen TVs and Nespresso machines. All come with minibars; upgraded rooms add sitting areas. Suites provide separate living areas. Upgraded suites include pull-out sofas, terraces and/or kitchenettes.Amenities consist of a polished restaurant, a 24-hour fitness center and a lobby bar. Breakfast and valet parking are available.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • The rooms have kitchenettes
  • 6 min drive to Cranbrook House & Gardens
  • The hotel has a concierge
  • Guests praised the breakfast
  • The fitness center has weight machines and treadmills
  • Guests liked the lobby bar

Feedback From Real Customers

Shannon Thomas

Amazing hotel! We travel a lot and nothing compares to the level of service this hotel provides Everyone was so nice and accommodating The cappuccino and coffee at the bar is amazing

The valet will put water and sanitizer in your car when you picked it up They offer free snacks and water in the “pantry” that is located on each floor The beds were very comfortable and the room was beautiful and very cleanA lot of time and thought went into making this hotel feel more like a home and we will be back whenever we are in town again!

Stacie Surette

The Daxton Hotel is a beautiful hotel with a gorgeous lobby and amazing rooms Myself and my husband went for the weekend and the hotel did not disappoint The valet were fast and efficient each time we needed our car and the concierge was top notch

BUT I was very disappointed in the housekeeping We were there for 2 nights, Friday night and Saturday night and housekeeping did not attend our room at any point on Saturday We were gone all day on Saturday, put the sign out to say we would be gone all day and upon our return at 10pm on Saturday night no housekeeping had attended our room For the price you pay for this hotel you should be getting housekeeping services BUT on Sunday morning at 10am there was a knock on the door and it was housekeeping asking if we would be checking out early because they wanted to start cleaning our room Check out was at 11am, not 10am If it wasn’t for these issues the hotel would have been amazing

Dr. Manal Ibrahim

*** I RARELY WRITE REVIEWS BUT I HAD TO BRAG ABOUT THIS HOTEL****This is undoubtedly one of the best hotels we have ever stayed at The customer service was beyond our expectations from the moment we pulled up to check in until we departed Every single person was genuine, professional, attentive and so much fun

The hotel is absolutely gorgeous, our room was fantastic and the time we spent was so enjoyable We will be BACK!!! A very special shout out to the gentleman at the restaurant check in who got me 2 cups of coffee while I waited for the coffee to brew! Another shout to the managing director Raj Radke ** took the time out to show us the gorgeous gold plated mechanical horse and tell us the history of the hotel and fabulous art! Shout out to the hotel manager and all the guys working the luggage and valet! The nicest and most personable !! I especially love the giant pink bunny !!!

15. Holiday Inn & Suites Warren, an IHG Hotel (3-star hotel)

About this hotel

This unpretentious hotel is 4 miles from the Bunert School Museum, and 5 miles from both Red Oaks Waterpark and the Red Oaks Nature Center.Relaxed rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, plus en suite bathrooms, and tea and coffeemakers. Suites add separate living areas, microwaves and/or pull-out sofas. Some have whirlpool tubs. Children age 18 and under stay free in a parent’s room.Parking is complimentary. Other amenities consist of a heated indoor pool, a gym and a restaurant, as well as a cocktail lounge, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests praised the rooms
  • 12 min drive to Red Oaks Waterpark
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 11 times in reviews
  • Guests mentioned hot tubs 17 times
  • Guests praised the outdoor and indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Renee Clouse

Pretty expensive for the quality I feel this location needs some upgrades and needs to work on their upkeep The young lady that checked me in very nice very sweet

I got there late on a Saturday and stayed until check out on Sunday, she’s the only one that I had contact with I don’t think I was mistaken but I believe she told me that breakfast was an additional charge and I’ve never came across that at any hotel I’ve ever been to so I thought that was kind of odd especially for the price I paid for the standard room

Josh Mills

They advertise having a restaurant but it seems to open and close at random hours and was not reliable Rooms were not well cleaned; we found both garbage and personal items from the last guests Housekeeping doesn’t clean unless you make a request, which just really means that their wages suck enough that they can’t find enough staff

The pool is small and kind of gross (cloudy water) The pool area was also dirty and not well maintained (rusty non-functional shower area, etc) Very much a lipstick on a hog I would stay there again but only because it’s probably still better than everything else nearby Staff was very friendly though

Jod Smith

I stayed at this hotel for a business meeting, the person checking me in was very nice and polite after checking in, I was greeted with a smile, cold water, and cookies by the Director of Sales Samarra who told me about their complimentary manager’s reception dinner that night The food was delicious and made with care! I will make sure I choose this hotel every time I visit Warren If I could give this place 10 stars I would

16. Embassy Suites by Hilton Detroit Troy Auburn Hills (3-star hotel)

About this hotel

Off I-75, this informal all-suite hotel is 7 miles from the Cranbrook Institute of Science, and 3 miles from the Troy Museum and Historic Village.The unassuming 1- and 2-bedroom suites provide Wi-Fi access, flat-screen TVs and microwaves, plus separate living areas, minifridges and coffeemakers. Some have pull-out sofas and/or Keurigs.Complimentary perks include breakfast, and regular evening socials with snacks and drinks. There’s also a restaurant, an indoor pool and coin-operated laundry facilities, plus a gym and meeting space. Parking is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 7 min drive to the Troy Historic Village
  • Some guests disliked the air conditioning and others complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests liked “omelettes”, mentioned 34 times in reviews
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Craig

This was one of the nicest hotels I have visited in a long time Glass elevator rooms that are up to date with great amenities A pool, workout room, brunch style breakfast in the morning where they have a chef making omelets custom however you want them

The layout was very unique, all floors could be seen from the main level and from the room you can walk out and view the entire first floor Nice bar and restaurant as well The staff does an excellent job accommodating the needs of guest

Alex Eddy

The hotel was really cool The elevators was a bit under maintained And my room and a couple of others room I walked into weren’t very detailed clean

Still hair in the shower and dirty streaks on the shower door and drainstill used soap in there The carpet wasn’t swept very welltook my boots off and socks and it was like walking on crumbs The tables still had cup marks on them and there was layers of dust on the TV stand and end tables by bed This wasn’t just one room This was five different rooms from level 8 to level 4 Detailed Cleaning would go a long wayStaff was super helpful and FriendlyAlso the rooms had a very musky smell to them almost like damp basement smell TV in the bedroom said would turn on but had zero TV TV In the couch area had channels UT the screen was very blurryNice hotel but for as nice as it comes off to be could be alot cleaner and smell a bit better in the roomsI’d give it 5 stars if it was cleanerHad food it was lasagna it was still frozen in the middle Had a sweet little older lady greeting and picking up our plates” ALL BY HERSELF “! with a full dining room while others young men were on their phones I mentioned it to the young men and they just blew me off Not very respectful to there older lady Co worker That lady I didn’t catch her name wish I didbut she was working her butt off with an amazing attitude I let those other lazy boys go and hire 3 of herThose few things change the next time we stay there and I’ll give it a better review Guess we’ll see if customers advice and reviews matter

Hanna

Embassy Suites is normally my favorite hotel but this trip is quite disappointing We paid for an expensive room that was marketed as nicer than it was Not a huge deal, its still a fine room, but there’s more issues

Our first room was a mess… when we entered all the drawers were open, the microwave was open and had pieces missing, there were glass cups everywhere on the floor, it was ridiculous So we switched rooms to the same type of room on a new floor This room was much better, but there were some random issues like the toilet paper holder being broken and the shower door handle being extremely loose Then, when we were preparing the sofa bed, there were no sheets because instead of being washed and put away for us to put on the bed, they were never taken off from the previous use and the top sheet was stuffed under the coach cushions The dirty sheet was also visibly dirty, like stains all over kind of dirty, it was gross Also, the blanket that goes with it had some stains on it that had a crusty texture, even though it was in the plastic bag seemingly cleaned unlike the sheets (i guess it wasn’t cleaned though, at least not enough because it was gross) We got new sheets and a new blanket, but the new blanket had bleach stains all over it and had a towel-texture instead of a soft texture We stayed at a different Hilton hotel last night that was much cheaper and it was the same blanket except theirs was actually soft On top of that, general issues like the shower sucks (no shelves or ledges to set products on, no ledge to shave, etc) and the fact that on weekdays breakfast ends at 9am (10am on weekends), which is way too early 10am is okay but 9 is not reasonable Im just very disappointed with our stay and the staff was barely helpful It seems to be working out alright now but it was an extremely stressful first day and the room is not as good as it should be considering the very high price The lobby was also kind of a mess, I understand that they are doing construction so its not a big deal but still The biggest problem with the lobby was the elevators… this may just be my irrational fears but I did not like how one of the elevators was very squeaky and rattled as we went up and down I’m sure it’s still safe but it did not make me feel very secure, it could probabaly use some maintenance so that should have already happened…

17. Hilton Garden Inn Detroit-Southfield, MI. (3-star hotel)

About this hotel

Set off Interstate 696 near Northwestern and Telegraph Roads, this modern hotel is a 6-minute drive from Farmington Hills.All rooms offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add separate living areas, whirlpool tubs and pull-out sofas.A cooked-to-order breakfast is available (fee), and there’s a restaurant serving American cuisine, as well as a low-key bar and a 24/7 market. There’s also an exercise room and an indoor pool with a hot tub. Additional perks include 4 meeting rooms and a business center, plus a free local weekday corporate shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 6 min drive to Park West Gallery
  • One of the few hotels in the area with room service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sean Karaman

Been here here for 3 days and literally have asked 4 times already for the room to be cleaned 1 once on the 1st day, twice on the 2nd and one more this morning Front desk personnel acknowledges, apologies but nothing happens

Do not recommend to anyone who likes their room cleaned and doesn’t want to to have to ask front desk for towels DAILY!

J Y

I did not stay the night I attended a conference on the 6th floor The upholstered bench by the elevator looked as tho someone was living on it, it was filthy

The room across from our conference room has dirty sheets on the floor that was there the whole time during our meeting The coffee in the lobby was lukewarm at best, and the 2 Coffee-Mate creamer containers were completely empty This was at 10:00am The decor was outdated The staff was friendly

S. C

My husband and I arrived late to the hotel ~1am

so we checked in and went to sleepsince we were expecting to leave and continue our drive the following dayThe following morning I noticed a dried up used towel in the bathroom with hair Of course I called the manager (Genetia Shields) She remedied by giving us breakfast coupons Which was fine, but as management I would want to know this information so that I can provide education to my staff What was disappointing was not only the dirty used towel but the managers response She told me that we don’t comp roomsI did not ask for a room “comp”what I needed was her understanding of the missThere are soft skills in the world of hospitality that Genetia missedher body language was dismissive, she rolled her eyes, her speech tone was harshand it was a terrible assumption she madeI replied that my goal was to share my experiences for possible education of housekeeping staff especially during these COVID timesNote to management: Your body language speaks louder than your words You are the customers advocate and you should support an experience that you can be proud Also take the time to listen avoid assumptions

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