hotel with spa in East Lansing, MI

1. TownePlace Suites by Marriott East Lansing (2-star hotel)

About this hotel

In a commercial area 6 miles from the junction of I-96 and I-496, this modern extended-stay hotel is 1 mile from the Wharton Center for Performing Arts and 6 miles from Potter Park Zoo.Bright quarters from studios to 2-bedroom suites. All feature free Wi-Fi and flat-screen TVs, as well as kitchens, desks, and separate living areas with pull-out sofas.Complimentary perks include parking and continental breakfast. There’s also 24-hour convenience store and BBQ/picnic areas, as well as an outdoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 6 min drive to Michigan 4-H Children’s Garden
  • Guests praised the service
  • One of the few hotels in the area with a restaurant

Feedback From Real Customers

Gwenetta Bright

Customer service was so on point at this establishment They went way above and beyond to meet our accommodations Not only was customer service Great their teamwork was also wonderful

The rooms were everything that was needed They don’t have a pool but partner with one across the street The have a garden that you can freely pick in and use The patio area is wonderful with a grill to use Thank you for making our stay so amazing and for helping us rectify our issue

Angela Swartz

We had a late night check in and Lexi was so amazing amd so helpful Our room was great we are very happy with the size and all the amenities we had in there Loved having the kitchenette

The staff that we interacted with were all very friendly and helpful Angelica made multiple phone calls to help us get our devices connected to the wifi since the connecting options were not popping up The continental breakfast was good the only thing I wish was that they had a few hot breakfast items I wish they had left a broom in the suite, we had a dust pan but no broomThis was our first stay here and it was fantastic I will be staying here again


Traveling here from out of state for Smokey Bones restaurant and this hotel has exceeded my expectations! Staying here with my dog and they have been so accommodating and sweet!!! The ladies at the front desk are incredible! They even gave me a noise machine for my dog!!! Thank you so much for a wonderful stay!! Clean, friendly, service always with a smile I will be back!!!

2. SpringHill Suites by Marriott Lansing (3-star hotel)

About this hotel

In a green area off I-69, this casual all-suite hotel is 6 miles from Michigan Historical Museum and 10 miles from Michigan State University campusInformal studio suites have living areas with pull-out sofas, as well as free Wi-Fi, iPod docks, flat-screen TVs, and desks with ergonomic chairs. They also feature kitchenettes with coffeemakers, minifridges, microwaves and wet bars. Upgraded studios add whirlpool tubs.Hot breakfast and parking are free. There’s a 24/7 convenience store, an indoor pool and hot tub, as well as a fitness center, a lobby bar, a business center and a coin-operated laundry.

Things You Need to Know

  • 10 min drive to Woldumar Nature Center
  • 56 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • Guests mentioned hot tubs 25 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Monique Goree

The room was horrible, as if they only changed the sheets It was crumbs all over the floor The bedside table had wet coffee stains and crumbs

Barely and towels and a half roll of toilet paper Since I was there for my child school track competition, I decided to stay All the rooms were taken, so the front desk lady had housekeeping to clean the room I went to Walmart to get cleaning supplies to go over what they did I have one star for friendly staff Marriott should inspect their hotels Very disappointing

Tricie Bennett

Just stayed here for 4 nights

housekeeping never came in the room to give us clean towels, empty garbage or anything else Floors, bathroom, toilet were dirty TV was not working when we arrived, but after talking to the front desk that was fixed Hot tub not functioning I have never been to a Marriott that was so dirty, uncaring Our garbage and dirty towels sat in the hallway for 2 days before they were picked up Front desk and breakfast area staff were great Disappointing stay at best

Gretchen Brown

Ice machines were broken, hot tub was broken and blocked off with caution tape, elevator was loud and rough and ended up breaking completely while we were there, no clean towels in the entire building so we had to wait for the front desk clerk to do a load, huge stain on carpet as soon as you entered our room along with what appeared to be a blood stain on the sofa bed No bedding for the sofa bed but front desk was able to provide two sheets and a blanket Breakfast was rough

Pool is much smaller than other hotels we have stayed at Sadly, we’ll chose a hotel that isn’t in the Marriott chain moving forward

3. Homewood Suites by Hilton Lansing Eastwood (3-star hotel)

About this hotel

At the edge of Eastwood Towne Center, an open-air mall with eateries, this casual all-suite hotel is a mile from Interstate 127 and 4 miles from Michigan State University.The down-to-earth suites are equipped with Wi-Fi, flat-screen TVs and full kitchens, as well as sitting areas with pull-out sofas. The 1-bedroom suites provide separate living rooms.Regular evening socials are complimentary. Other amenities include an indoor pool, a gym, and outdoor seating with BBQ facilities, plus a coin-operated laundry. Parking and breakfast are available.

Things You Need to Know

  • Guests liked the down-to-earth rooms, which have TVs
  • The down-to-earth rooms have kitchenettes
  • 6 min drive to Granger Meadows Park
  • 68 min drive to Gerald R. Ford International Airport
  • Guests mentioned pools 15 times

Feedback From Real Customers

Melissa Gurney

I travel for work and what made this hotel special was the professional and friendly customer service that Autumn provided Autumn had an unusual emergency today and the hotel management allowed her to bring her children to work They were adorable and well mannered

I am in sales and believe when an employee feels valued it shows in their work Best customer service I’ve had in a while I’ll definitely stay here again Signed a Diamond Hilton Member!


Very nice hotel Clean, well appointed and great location Breakfast was a bit lacking but that seems to have become the norm in most places right now

I would gladly stay at this hotel again if I could avoid the front deskThis morning (7/24 @ approximately 8 am) after carrying my breakfast plate upstairs to enjoy in my room, I discovered I had been checked out and my digital key had been inactivated I carried my plate back downstairs to get an actual key card Told the gal at the desk the situation and expressed to her that I wasn’t happy about the inconvenience and the fact my breakfast was continuing to get cold She told me to “Calm Down” that I hadn’t been checked out and everything was fine (I was not anything other than calm with her at any point) I told her that despite her reassurances, I still needed a key to get in my room and I advised her to never tell a guest to “calm down” She then proceeded to argue with me, telling me she was just being nice, I didn’t hear her tone of voice, etc” She was completely rude and condescending I told her that I clean heard her tone and there is no circumstance or tone of voice which makes telling a guest to “calm down” acceptable, especially when I was nothing but calm I wished her a good day and walked away before she could continue to argue with me Very disappointed in her representation of the staff


This hotel could do much better But after staying for 30 days, we experience some issue with the staff for cleaning and kitchen Running out of food was unexceptable, as staff was seen giving away food to their coworkers

They have staff that lives there as well, which is fine, but keep the kids under control Lastly, make sure your doors are locked at all times because staff just waked in without knocking while I was getting changed This hotel has so much potential but there were a lot of inappropriate things going on outside with the staff Just needs to do a total house cleaning of staff that are not front desk

4. Courtyard by Marriott Lansing Downtown (3-star hotel)

About this hotel

This understated hotel off I-496 is a mile from interactive exhibits at the Michigan History Center and 3 miles from walking trails in Hawk Island Park.Casual rooms and suites provide minifridges, microwaves, and tea and coffeemaking facilities, plus smart TVs and Wi-Fi. Some come with pull-out couches and/or separate living areas.Amenities include meeting space, an exercise room and a restaurant/bar, as well as a convenience store. Breakfast and parking are available.

Things You Need to Know

  • Walking distance to the Lansing Center and the Impression 5 Science Center
  • 64 min drive to Gerald R. Ford International Airport
  • The fitness center has weight machines
  • Guests praised the bar

Feedback From Real Customers

Candice Drummond

first & most important, bartenders Ana & Q were literally the most amazing people EVER they deserve the biggest raise & promotion we laughed soo hard & they made us feel like we were home

they were extremely helpful & had wonderful recommendations for local food & entertainment because of them alone, i would absolutely come back they went above and beyond! the location of this hotel is prime time! a short walk or drive to many fun places the hotel is very modern & clean i had the absolute best time! would absolutely stay here again!

Mike Scinta

Unfortunately I can not recommend staying here I will start with the positives It’s a newer hotel in what appears to be an up and coming part of town so everything is new and seems well maintained

The rooms were clean and comfortable, and a good portion of the staff were friendlyThe first negative will be checking in With no clear signs, or even an unloading area to drop off your luggage, you find yourself driving around a parking lot unsure of where to go When another guest (not staff) sees you struggling, and explains where to park, and how to enter (you park behind the building, in a pay by the hour lot, and then walk back to the front to enter Make sure to bring the parking ticket, they will take it from you, but charge you an additional $13 a day to park)While staying there, be careful what staff you ask a question of Even simple ones like “what floor is your laundry room on?” They may tell you “3rd floor” and after wandering around aimlessly you will actually find it located of the FOURTH floor If you need to use their laundry, be sure to bring your own quarters, asking the staff for a roll of quarters seemed to confuse them (it was $2 for the washer, and I think the dryer was free? It might just have been broken the times I used it?)When you reach the service desk, even if you booked the room months in advance, and it’s 5pm, it doesn’t mean your room will be ready We waited over a half an hour for them to “find” us a room We used that time to bring in our luggage It’s a pretty good haul back to the parking lot, and without a room key to enter the door by the parking lot, you find yourself hauling your luggage back around to the front doors againAnd then there’s Melissa (I believe that was her name?)Full disclosure, we were required to stay at this location for a Baseball tournament Our team has literally stayed at probably over 40 hotels through the years, and we have never had a problemAfter the days games, you can not meet in one person’s room, they are too small to fit an entire team, so we meet in the lobby to unwind, discuss the events of the day and games still left to play We can be a pretty large crowd, but we try to be respectful, and we make sure the “kids” (all 16 or older now) are as well Melissa apparently did not want us hanging around the lobby (even though the two nights prior, not one person on the staff mentioned they did not allow guests to hang out in the lobby) That was fine with us, so we asked if we could sit on the patio We were declined So we offered to rent a meeting room for the team, something we have done at other hotels, and again we were declined We tried our best to make some kind of arrangement that would be acceptable, and the only option Melissa was willing to give, is that we all just go sit in our rooms Asking ten 16 year old boys to just “sit in your room” isn’t going to end wellSo we ask to speak to a manager, someone who possibly would be able to help us find an option that might work Melissa gave us a phone number that rang a phone behind her (that no one answered of course)Let’s be clear, not every hotel wants a baseball team to stay there, that’s understandable, BUT If your hotel is going to host teams that travel from other states to be there, they should be willing to make accommodations to those teams If you are not willing to even TRY to find a solution, don’t host the teams There are plenty of hotels that are more than happy to have teams, and up to this point, every hotel we have stayed at will work with the coaches and parents to ensure everyone has a nice stay Not Melissa She was unfriendly, unprofessional, and made us feel unwelcomedNext tournament, we promise not to hang out in your lobby, or because of Melissa, your hotel

Kayla Kleinschmidt

Ladies behind the desk greeted with a smile and were genuinely happy to be of service! I called front desk a few times and they were so pleasant and happy to help 🤓 coming into my king suite was a beautiful experience! The room/bathroom was very clean, the lighting and how the tv had the perfect introduction onBistro was amazing as well! Great service and very delicious breakfast! ty so much for a wonderful stay! I felt like a princess!

5. Graduate East Lansing (4-star hotel)

About this hotel

Set across the street from the sprawling Michigan State University campus, this refined hotel is 2 miles from the Wharton Center for Performing Arts and 4 miles from Rotary Park, which runs along the Grand River. It’s 3 miles from Interstate 496.Chic, elegant rooms have Wi-Fi and flat-screen TVs, along with minifridges and sitting areas. Suites provide pull-out sofas.Amenities consist of a relaxed coffee shop, and a top-floor bar/restaurant with campus views, as well as a fitness room and valet parking. Breakfast is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to W. J. Beal Botanical Garden and the Michigan State University Museum
  • 69 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • Guests praised the architecture
  • Guests praised the campus views
  • The fitness center has weight machines
  • Guests praised the top-floor bar

Feedback From Real Customers

David A

Great hotel, very nice & clean Dog friendly hotel for a fee, my only trouble was they don’t allow dogs on the rooftop patio which was a bummer that we couldn’t grab a drink! Dogs are allowed on other nearby restaurant & bar rooftops & patios Have stayed at several graduates and other locations allow dogs in the bar area or patio and also have provided more amenities like a little dog blanket and dog bowl

Cool hotel otherwise, maybe they’ll change the pet policy at some point for the patio!

Logan Wood

What a wonderful stay!! When booking, I asked the staff to hide a photo of Nic Cage in my room, and by the time of our reservation I had completely forgotten my silly request My boyfriend and I cried laughing at the genius hiding spot they chose! The Graduate hotel was beautiful, the rooftop bar was lively, and the staff were amazing!! 10/10 experience, this place delivers (:

Chase Hasper

A very nice hotel with a modern, eclectic outdoorsy vibe From the pencil wall around the coffee bar to the various shield motifs throughout, the whole hotel is beautifully themed towards education and MSU The rooftop bar has one of the best views around, letting you see most of the campus

It’s worth noting that there isn’t any parking at the hotel, and the valet will be an extra $30/night Alternatively you can park in a nearby parking ramp and walk your luggage over Regardless, you will have to pay to park somewhere

6. Hilton Garden Inn Lansing West (3-star hotel)

About this hotel

In an area with businesses and chain restaurants, this straightforward hotel is 11 miles from Michigan State University and less than a mile from Interstate 96.Relaxed rooms, some interconnecting, feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus coffeemakers. Limited room service is available.Parking is complimentary. Hot breakfast (fee) is served in a casual restaurant/bar. Other amenities include a 24/7 gym, a heated indoor pool and a hot tub. There’s also meeting and event space. Coin-operated laundry facilities are offered.

Things You Need to Know

  • 8 min drive to Woldumar Nature Center
  • 53 min drive to Gerald R. Ford International Airport
  • Guests praised the service
  • Some guests complained about the casual restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Ronald Mancuso

Truly amazing staff! The hotel was very clean and well kept Was there during the Holiday season and it felt like you were at Home From someone who stays in hotels about 200 nights a year I know what Good looks like and the Staff at the Hilton Garden In Lansing is Exceptional! A special Thank You to the Amazing front of the house team for all your help and continued dedication to excellence! Well Done!!!!

7. Radisson Hotel Lansing at the Capitol (3-star hotel)

About this hotel

Located 5 miles from Capital Region International Airport, this casual redbrick hotel is a 5-minute walk from the Michigan State Capitol and a 4-minute walk from the Lansing Convention Center.The classic rooms come with free Wi-Fi and flat-screen TVs, plus work desks and coffeemakers. Upgraded rooms offer complimentary breakfast and drinks; suites add separate living rooms and whirlpool tubs. Room service is available.A free airport shuttle is offered. There’s a casual American restaurant/lounge. Additional amenities include a heated outdoor pool, a hot tub and an exercise room, plus a 24/7 business center, 12 meeting rooms and a ballroom.

Things You Need to Know

  • Walking distance to the Michigan State Capitol and the Boji Tower
  • One of the few hotels in the area with room service
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests liked the views
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a spa
  • Guests liked the bar

Feedback From Real Customers

Jason Bathurst

This hotel definitely needs a remodel There was no housekeeping during the stay, carpets and walls in hallways are dirty Restaurant only open for breakfast and closes at 9

Starbucks coffee counter in lobby closed permanently during my stay Shower was clogged HOWEVER, the staff was incredibly sweet and very attentive, always helping whenever needed 5 star staff!!

Blain Becktold

The staff and hotel management were very friendly, address our needs and were easy to work with I would recommend the hotel to others for business functions and lodging The hotel was used for and expo held at the Lansing Center with over 300 attendees

I did not have one complaint from guest that stayed at the hotel for lodging and we hosted a dinner for 80 people The food and service was excellent

Johanna Wright

I was throughly disappointed It was not a nice room, it did not appear clean, the restaurant and Starbucks were both closed Even a basic hotel has continental breakfast

For $200 I would expect some form of breakfast Then there are muffins for $4 a piece Then on top of that it’s $15 to park Absolutely ridiculous Will never stay again You don’t get your money’s worth

8. Crowne Plaza Lansing West, an IHG Hotel (4-star hotel)

About this hotel

This modern, upscale hotel is 7 miles from the Capital Region International Airport, 6 miles from Michigan State Capitol and 8 miles from Michigan State University.The colorful, contemporary rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and sitting areas. Upgraded rooms add sofabeds. Room service is available.Parking and an airport shuttle are complimentary. Additional amenities include a refined restaurant and bar, plus a 24-hour health club with a gym, a heated indoor pool, a basketball court and a game room. Pets are welcome, and breakfast is available, both for a surcharge.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Woldumar Nature Center
  • One of the few hotels in the area with room service
  • Guests liked the refined restaurant
  • Guests mentioned “Basketball court” 20 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Jeffrey Terrian

Very nice stay Staff were all extremely friendly and outgoing Kudos to Raquel/Rachel and the gentleman working with her at the front desk and Mindy and the crew in the restaurant

Room was nice and clean, bed was very comfortable I’d like to know where you get the pillows Need a couple of them for homeKeep up the amazing work and service Hope to be back in the future

Chelsea Moore

What a great place to stay I stayed 2 nights for a work training that was held at the Crowne Plaza Every single step of the way was incredible

Staff were attentive, knowledgeable and kind The restaurant was absolutely delicious and the chef and staff provided the best care I’ve ever received in my life I can’t wait to have another opportunity to stay here!

9. Hampton Inn East Lansing (3-star hotel)

About this hotel

This relaxed hotel off Highway 127 is a 5.5-mile drive from Potter Park Zoo and a 6.1-mile drive from Michigan State Capitol.The casual rooms offer custom-designed beds, free WiFi, flat-screen TVs and desks; upgraded options offer whirlpool tubs. Suites add separate living areas, pull-out sofas, kitchenettes and dining tables.A free hot breakfast is offered daily, and there’s an on-site cafe with flat-screen TVs. Guests have access to an indoor pool and fitness center. Other amenities include a business center and complimentary parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 6 min drive to Granger Meadows Park
  • 69 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • Guests praised the indoor pool

Feedback From Real Customers

Katana Amour

Worked well for my business trip Rooms clean Staff friendly

The door and some electrical switches are older you actually insert your key card to gain access and or turn on Front parking fills quickly Some minor maintenance concerns, bathroom tub leaked and Pool could use a cleaning doubt the sides have been scrubbed this year, as they had brown residue in the shallow end Breakfast selection better than average Hampton Traffic can get a tad congested at times but location is convenient Rooms were Overall quiet as well, which was a definite plus

10. Residence Inn by Marriott East Lansing (3-star hotel)

About this hotel

Across the street from Sparrow Michigan Athletic Club, this laid-back all-suite hotel is 2 miles from Spartan Stadium at Michigan State University and 6 miles from conventions at the Lansing Center.Streamlined suites, ranging from studios to 2-bedroom units, feature kitchens, dining tables, and living areas with pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. There’s an indoor pool, a gym, a BBQ area and a convenience store. Coin-operated laundry facilities are available, and pets are welcome (fee).

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the bathrooms
  • 5 min drive to the Michigan State University Horticulture Gardens
  • Guests praised the service
  • Guests liked the restaurant
  • Guests liked “suites”, mentioned 15 times in reviews
  • Guests praised the bar

Feedback From Real Customers

dia adams

Suites were very clean updated and spacious with all the amenities My problem was with room (137) it was next to a utility room or something like it and it was so loud we couldn’t sleep Ironically neither phone worked so we couldn’t call the front desk

Told the front desk the problem and they took care of us! Great customer service Thank you!

11. SpringHill Suites by Marriott East Lansing University Area (2-star hotel)

About this hotel

Set among restaurants, this informal hotel is a 10-minute walk from East Lansing train station, a mile from Michigan State University and 3 miles from Potter Park Zoo.The straightforward suites provide microwaves, minifridges, and tea and coffeemakers, in addition to flat-screen TVs, sofabeds and free Wi-Fi.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a gym, and a patio with a fire pit.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Fenner Nature Center
  • 65 min drive to Gerald R. Ford International Airport
  • Guests mentioned pools 13 times
  • Guests mentioned beds 18 times

Feedback From Real Customers

Karen Karadsheh

The front desk was very friendly and helpful The pool, well where I come from we call it a bathtub Very small

The beds very comfortable and the rooms were clean However, there is a HUGH design flaw There are other reviews regarding the bed basically being in the bathroom You will not sleep here if people have to get up to use the bathroom or shower before you are up It’s not a small door, it is a slider size door with a massive ceiling light fixture shinning on the beds that are about two feet from the slider I would not stay here if I had children Matter of fact, I won’t stay at this location again This place is fine if you are traveling alone

Min Gyu Park

I stayed here over 2 weeks Staffs were kind and a room was clean (If you stay here for long time, there may be discounts

) Breakfast was fine, fitness room was fine, and the hotel was quiet In contrast, laundry fee was little bit expensive and water pressure of shower booth was little bit weak Except that, it was great hotel to stay I’ll stay here again if I have to stay long time in hotels

Matt Darga

Bathroom door is at foot of bed and is frosted glass So if anyone uses the bathroom while you are trying to sleep it is very bright Which is funny because these suites are actually quite big and easily held us and our 3 kids

The other major issue was that 3 trains went by during the night and blew their horns the whole time So all in all and a pretty broken up night Also the pool is tiny, cold, and no hot tub Our kids filled it to capacityThat being said the hotel is actually really nice I love the big rooms and the big bathroom and the big closet I liked the decor too Breakfast was good, although no waffles haha

12. Hampton Inn & Suites East Lansing/Okemos (3-star hotel)

About this hotel

Set off I-96, this modern hotel is 6 miles from Lake Lansing, and 2 miles from Michigan State University.The casual rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with HD channels. Suites add pull-out sofas, microwaves and minifridges; some have whirlpool tubs.Hot breakfast is free, as is parking. There’s also a fitness room and an indoor pool with a hot tub, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 7 min drive to Harris Nature Center
  • Guests liked the friendly service
  • Guests liked the lobby, mentioned 21 times in reviews
  • Guests liked the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests liked the indoor pool

Feedback From Real Customers

Amanda Harlow

The staff does an outstanding job of keeping public spaces clean at this hotel, restocking breakfast items when they are out We had a queen suite and it was plenty of room for 3 adults and 2 kids Lots of space

Comfortable beds! Pool area and hot tub were well maintained The gym was awesome! Big enough to spread out, clean, and updated equipment Lysol wipes throughout the hotel

Carrie Sade

Smelled clean when you walked in Major bonus for thatPrice was average, a little high but with the amenities it’s worth it!!Rooms were nice! Pool/hot tub inside was super nice and clean

Gym was 24/7 and had all equipment neededbreakfast in the morning included really made you feel like your money was well spent**and breakfasty’all know I’m allll about itSnack bar at the front desk supppper convenient when needing a mid night snackStaff is friendly, nice and helpfulLocation is close to wide variety of restaurants, a great mall less then 5 miles Many options with walkingOutside they have a gazebo area where gatherings for family, friends are made to feel right at homeOverall GREAT STAY!


Extremely rude front desk attendant upon checking in for a wedding She refused to disclose what would be charged on a card after making an online reservation for a room ( for a wedding) I understand it’s a third party, but honey, you should be able to kindly disclose what would’ve been charged via Hampton directly

Absolutely not the way I would’ve spoken to a customer Here’s what I would have done:1) disclose to the customer that there’s a confidentiality agreement between Hampton Inn & 3rd parties for bookings;2) give a monetary breakdown of what is what (here’s a nightly room charge, here’s the amount of added incidentals {deposit} and note that it will be accredited back to your account following check out, providing nothing was damaged or stolen from the hotel) and I would kindly help my customer UNDERSTAND instead of saying “WELL YOU WANNA STAY HERE OR NOT”Anyway Not how I would handle customer service, but who am I to say that? ☺️

13. Hyatt Place Lansing – East (3-star hotel)

About this hotel

Opposite shopping at Eastwood Towne Center, this casual hotel is 4 miles from the Impression 5 Science Center and 6 miles from the Potter Park Zoo.Straightforward rooms feature free Wi-Fi, flat-screen TVs and iPod docks, plus minifridges and coffeemakers. All include living areas with pull-out sofas.Parking is complimentary. There’s also a simple 24-hour restaurant and a cafe/bar. Additional amenities include an indoor pool and a 24-hour fitness center. Breakfast is available, and pets are welcome for a fee.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • The rooms have kitchenettes
  • 6 min drive to Granger Meadows Park
  • Guests praised the service, which has a concierge
  • Guests praised the simple restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests liked the bar

Feedback From Real Customers

i make content

Good vacation spot for a youth conference The people who work there are great and the breakfast food is fantastic The rooms are nicely sized and the key card access for rooms are the most convenient and useful system that I’ve ever experienced

The room comes with two queen sized beds, a mini fridge, closet and drawer space, pull out bed, and bathroom The bathroom looks nice and the showers are great, although, the door to the bathroom is unsettling, it’s made of glass but blurry, it’s hard to see in the bathroom but not hard to see from the bathroom out and the lock is a little on the low end Nonetheless, Hyatt hotel is a great hotel for business, conferences, and vacation time

Tim Foster

I have now stayed at all three of the hotels out by Eastwood Town Center in Lansing All three hotels are nice, but Hyatt Place is by far my favorite Great staff

Clean rooms Tyler (sales manager) was especially helpful due to having to change an online (third party) booking Breakfasts can vary a bit each morning, but always fresh This hotel is closest to the several shops, restaurants and giant movie theater complex at Eastwood Easy and free parking as well And it is almost always the least expensive of the three hotels at Eastwood

Sheryl Ross

This is way more than I would expect to pay for what we got We only got 2 shampoos for 3 people The room looked like someone spilt something allover the carpet

They double charged my friends card To my knowledge she still hasn’t gotten it back The only thing good was the breakfast Drinks are triple the price an they only have a small selection of drinks an they are in a small bottle

14. Marriott East Lansing at University Place (3-star hotel)

About this hotel

This unpretentious hotel is 2 miles from the Wharton Center for Performing Arts, 5 miles from Potter Park Zoo and 7 miles from Capital Region International Airport.Warmly decorated rooms have free WiFi, flat-screen TVs and iPod docks, as well as desks and coffeemakers. Some rooms provide access to a lounge with complimentary continental breakfast and evening appetizers.An airport shuttle is provided at no additional cost. Other amenities include a modern American restaurant, as well as an indoor pool, an exercise room and a sauna.

Things You Need to Know

  • Walking distance to the Michigan State University Museum and the Eli and Edythe Broad Art Museum
  • 71 min drive to Gerald R. Ford International Airport
  • Guests liked the clean rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 28 times
  • The hotel has a sauna
  • Guests praised the bar

Feedback From Real Customers

Rose Price

Booked a room for my daughters birthday party Was expecting more for the price Pool was nice size, they have a nice outdoor area to sit at

Room was smaller than expected and breakfast was crazy expensive, not included with room Wish there had been a fridge or microwave Best part of our stay was Joe from the front desk, gave my daughter a birthday card and her and her friend candy for her birthday That really made a difference in our stay

Grace Ontiveros

This place has excellent service! It’s super clean, ambiance is nice, great location and amazing banquet services Our daughter had her wedding here Julie, Amanda in sales and Sofie at the front desk were all AMAZING! I wish I had written everyone’s name down

The banquet manager was very attentive and kind Just everything about this place was great!!!

15. Courtyard by Marriott East Lansing Okemos (3-star hotel)

About this hotel

In an area with multiple casual eateries, this relaxed hotel off Interstate 96 is 4 miles from Michigan State University and 10 miles from the Michigan State Capitol.Down-to-earth rooms feature Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. Some rooms have sofabeds. Suites add separate living rooms.Amenities include an informal eatery/bar, a convenience store and a 24-hour gym, as well as a courtyard with a fire pit. Breakfast and parking are also available.

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 7 min drive to Harris Nature Center

Feedback From Real Customers

R.J. K.

Stay was overall good Check-in was easy, although the staff wasn’t overly friendly Room was modern and bright

I liked the layout and large TV provided in the room Room needed better vacuuming (some pretty large crumbs on the couch and floor near the fridge, shower area and door handle needed more attention) but was otherwise cleanThe SmartTV was slow, but was larger, swiveled easily towards the bed, and worked well!My travel partner wasn’t feeling well on the last day The front desk staff was accommodating and helpful in getting us signed up for the Marriott Rewards program so we could take advantage of a late check-out (at no cost) Overall, would recommend this hotel

American Girl

If you’re looking for a place to feel like a prisoner, this is your hotel! Avoid if a woman, minority, or LGBTQIA, the place winks at you while taking your $ but is actually full of thieves, liars, stalkers and discriminatory bigots It also turned out to be unsafe

There’s absolutely no security camera system Don’t be fooled by the older women on the staff, they only seem to be interested in ogling the male athletes I feel bad for the young staff, because they’re more professional and pleasant than the GM/managers I had an extended stay; called down to ask about getting an air purifier and was told that I should “maybe look at another hotel” the woman was more than rude This was the worst place I’ve ever stayed in my life, avoid at all costs There’s also no shower curtains or doors terrible No regular chef, as was advertised

Heather Pette

Check in and check out process really really smooth Excellent breakfast that wont break your pocket, and the morning cook is really polite and sweet, we let her know of my daughters egg allergy and she worked really hard to accommodate all our allergies and requests and everything turned out perfect All the staff are really hard working, polite and generous

I would 10/10 recommend to anyone looking to stay in this area Clean beds and bedrooms Excellent staff working here

16. The English Inn

  • Address: 677 S Michigan Rd, Eaton Rapids, MI 48827
  • Phone: (517) 663-2500
  • Ratings: 4.6 (576 reviews) Excellent
  • Website : The English Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Stately B&B offering chic antiques-filled rooms plus an English pub & a sophisticated restaurant.

About this hotel

This grand bed-and-breakfast is set on 15 acres of countryside between Eaton Rapids (3.9 miles) and Lansing (14.3 miles).All rooms are elegantly furnished with antiques (some include 4-poster beds), and feature en suite bathrooms and cable TV; morning coffee is delivered to rooms each morning. Some rooms also have fireplaces, chandeliers, dining areas and whirlpool tubs.Breakfast is served in a dining room (continental on weekdays and gourmet on Saturdays and Sundays). A refined restaurant on-site offers a seasonal terrace overlooking formal English gardens. There’s also an English pub, plus a ballroom for up to 200 guests.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Michigan’s G.A.R. Memorial Hall & Museum
  • Guests praised the service
  • Guests praised the restaurant service
  • Guests liked “a fireplace”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Riviera Smith

I regret not taking pictures This almost 5 (should be 3) star establishment is way over priced The bed sheets were dirty – it was blood, rust, or food – when we entered, the girl was pretty quick to replace but not change them

There is no phone in the room The TV functions, but it’s bad picture It’s an old TVWe made a dinner reservation for 6 The waitress was nice, but that’s it Me and my husband went the entire meal without refills – we asked several times to more than one person, I had one diet coke and he had two teas I’m not sure who we were sitting next to, but from the very very loud conversation it (I couldn’t hear my husband or myself) sounded like the man at the table worked thereThe food was okay I got the duck and he got the fillet We should have saved our money and time, we should have just went to Texas Roadhouse Half the price and just as goodBreakfast was not great either ^I’m behind disappointed, I’m angry For $400, we should have at the very least got a clean room and good food We got a $200 experience for $400Note: We went here on our wedding day, 5 years ago The food was great, the staff was great, but we didn’t have a room I don’t know if it’s because something has changed over the years or that I’ve had the chance to experience a $350 food bill that was worth itI don’t know how to stress this enough Save your money

Susan Rieske

Fine dining in a beautiful atmosphere The menu offers a small selection, but all are beautifully presented and taste wonderful We especially appreciate the outdoor dining in greenhouses, as we are not dining indoors yet

It’s magical to be outdoors at night in the snow and under the moon, while cozy and warm in a private greenhouse


5/5 the hospitality5/5 atmosphere4/5 foodWe went here for my brothers graduation this is a nice little place about 20 minutes outside of Lansing The menu is mostly traditionally English food like beef wellington, Yorkshire pudding The food was great, but I had to knock a star off the puff pastry on my beef wellington was a little under done the potato’s were rustic and delicious and the green beans were perfect

The dining room is nice and cozy the food was around 50 dollars per entrée and included a walnut salad too overall great experience

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