hotel with spa in La Canada Flintridge, CA

1. The Langham, Huntington, Pasadena (5-star hotel)

About this hotel

Set on 23-acre grounds in an upmarket neighborhood of Pasadena, this luxe hotel is 2.2 miles from The Huntington Library, Art Museum, and Botanical Gardens, and 19.6 miles from the shops of Rodeo Drive.Elegant rooms, suites and private cottages offer free Wi-Fi, flat-screen TVs, minibars and marble bathrooms. Some have patios and mountain views. Suites and cottages add polished living areas, while some have full kitchens and/or fireplaces.Dining options include a swanky steakhouse, a casual bistro, a bar and afternoon tea in the lobby lounge. The hotel also offers a chic spa, tennis courts, a heated pool and a sundeck with bar service.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests praised the swanky restaurant
  • Guests mentioned “brunch” 31 times
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Mike S

We stayed 5 nights? and we have no complaints The hotel staff were very friendly and accommodating The rooms were amazing

The breakfast was delicious (the bar with omelettes and Belgian waffles? yes, absolutely!) Even the parking attendants were nice The hotel is located close to all the places we wanted to visit Griffith Park is very close The sunsets are amazing!

Ms Buchanan

We had the perfect stay Everywhere we walked was a photo op The bridge for the family wedding photo was on point

We were there for a wedding and it was 5 star stay Everyone went out of their way to see that we had anything we wanted The wedding location was beautiful It is historic and every detail is well appointed The reception was grand Great dinner, the desert table was second to none and the band was perfect They knew how to play while we ate then had the perfect song list for dancing NO rolling on the river or we are family cheesy tunes Sign of a great band Afterwards we had a beautiful spot to catch up before going to our room and sending up for a late night bite with room service Our room was classically beautiful a tad small but it is a really old hotel We’ll be back!

Shanta Marie

Stylish and refined in its lusciouness… well kept, well manicured with charming gardens, excellent service and services Spa was fab!And get this, the power went out in the area in the middle of my massage and they calmly and sweetly brought in candles to finish and comped me the massage And had backup power so we still had basics

Very nice experience that could have been uncomfortable otherwise

2. Hilton Pasadena (3-star hotel)

  • Address: 168 S Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 577-1000
  • Ratings: 4.3 (2071 reviews) Very good Eco-certified
  • Website : Hilton Pasadena
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with an outdoor pool, fitness center, eatery & free area shuttle.

About this hotel

This contemporary hotel, off Interstates 210 and 710, is a 5-minute walk from the Pasadena Convention Center and 2.6 miles from Rose Bowl Stadium.All rooms (some with views of the San Gabriel Mountains) offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add separate living areas.Amenities include a Californian restaurant, coffee shop and lobby lounge, plus a heated outdoor pool, hot tub and 24/7 fitness center. There’s also a business center, 28,000 sq ft of meeting space and a free area shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Some guests complained about the bathrooms
  • 7 min drive to the Huntington Library
  • One of the few hotels in the area with room service
  • Guests praised the Californian restaurant
  • Guests mentioned lobbies 43 times
  • Guests praised the breakfast

Feedback From Real Customers

Craig Wallace

Very comfortable rooms with excellent service overall The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly There was spilled rice on the carpet and a light bulb missing in a lamp

This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel For the rest of our stay the housekeeping was excellent We found the valet service quite fast and enjoyed the restaurant for breakfast

Aron Hughes

If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid optionYou are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend)The rooms were standard with a mostly clean facilities

The bed and pillows were not the most comfortableStaying here requires you to Valet park your car every time which can get annoying if you are in and out like we wereThe restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinnerAlthough they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to DisneylandMy suggestion would be stay here if you need a comfortable and affordable option

Lauree martin

This Hilton might be the worst Hilton you can stay at The hotel is loud, dirty, and has homeless people hanging out inside The staff is some of the rudest people I have ever experienced at any hotel

The rooms are old, dirty, and small; you can hear everything outside your room all night The breakfast that was once free now is not, the valet is expensive, and it takes about 45min to get your car I’ve had better experiences at a Motel 6 Save your time and money and stay anyplace but here

3. Courtyard by Marriott Los Angeles Pasadena/Old Town (3-star hotel)

About this hotel

Off Interstates 210 and 710, this modern hotel is a 4-minute walk from Pasadena Memorial Park and a 9-minute walk from shopping and dining at Paseo Colorado.Contemporary rooms offer free WiFi and TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas or whirlpool tubs, and suites add living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 9 meeting rooms, including a ballroom. Other amenities include an outdoor pool and an exercise room.

Things You Need to Know

  • 15 min walk to the Norton Simon Museum
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the professional service, which has a concierge
  • Guests liked the lobby, mentioned 61 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests liked the nightlife

Feedback From Real Customers

শরিফ রাজ

I’m only giving one star because I can’t give zero My entire stay at this hotel was terrible from start to end When we first arrived we were given a room that was not cleaned

We walked in and the room was turned upside down The new room we were given was across from a gas station so it was loud all night We were told we have to request 24hrs prior for our room to be cleaned or towels I scheduled for fresh towels and never received them When I called to inquire I was told we were never added to the list The rooms were poorly light The air conditioner also broke in the middle of the night All of these combined made the hotel stay bad However the icing on the cake was when someone came into my room without permission Our suitcases were ransacked Personal items pulled out Jewelry gone through and $100 stolen I immediately reported this to the front desk A “report” was taken and I was told to expect a follow up call Saturday When I called to follow up the manager on duty had no idea of my complaint and I now I have to wait until Monday for the general manager to investigate The hotel employees are thieves and the management is awful A trip ruined by their lack of service Never go here unless you want to be robbed!

Ty W

Highly recommend this location Then only reason for loosing a star is no real blankets and the hours for cafe etc are not the best Great staff , nice facility and great location

Some things are really dated but understand that with the way things are resources are limited We have stayed multiple times and will definitely be back especially because we get to bring our fur baby with us and the great restaurants, bars and shops walking distance away Highly recommend

Stephanie S

1st room we were given has wet red spots all over the carpet Looked like they tried cleaning it but it was really wet still The ac was horrible and the room was just dirty looking

We asked for a different room and that room was great Not sure why they still book people in a dirty room with no ac when they have others available Also had to get the bill adjusted because they charged for parking when the site we booked on said free parking Pool is not as amazing as pictures make it out to be BUT great location within walking distance to lots of restaurants

4. Pasadena Hotel & Pool (4-star hotel)

About this hotel

This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.

Things You Need to Know

  • 7 min drive to the Huntington Library
  • 12 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “pianos” 10 times
  • Guests praised the nightlife
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ty Y

The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work

The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again

Anthony Sotelo

This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points

When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere

Neilou Heidari

I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel

Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP

5. Cara Hotel (3-star hotel)

  • Address: 1730 N Western Ave, Los Angeles, CA 90027
  • Phone: (323) 672-8990
  • Ratings: 4.4 (173 reviews) Very good
  • Website : Cara Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated rooms in an upscale hotel featuring a courtyard with farm-to-table dining & a pool.

About this hotel

On a side street off Hollywood Boulevard, this upscale hotel is a mile from Highway 101. It’s 2 miles from the TCL Chinese Theatre and 3 miles from the Griffith Observatory.Sophisticated rooms with a serene vibe have Wi-Fi and minibars, plus smart TVs with Netflix. All feature balconies or patios. Room service is available.A tree-lined interior courtyard features a pool and an upmarket farm-to-table restaurant. Breakfast and parking are available.

Things You Need to Know

  • The rooms have minibars and refrigerators
  • 11 min walk to Griffith Park
  • 3 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests mentioned “cocktails” 10 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Andrea Thomas

Absolutely love this hotel! From the front desk girls to the waitresses, everyone is so kind and welcoming I’m from Vegas and the service industry is one of the best in the world, but Cara Hotel is right up thereCongrats on the remodel! Hope the best for this new hotel and restaurant

Michelle Han

A few weeks ago my sister and I came down to LA from SF to spend the last 10 days with a terminally ill loved one at the Sunset Kaiser I searched for a clean hotel closest to the hospital so my sister and I could freshen up and get some rest between the hospital visits I selected Cara Hotel where we stayed for 9 nights

First of all, I want to thank all the hotel and valet staff for their excellent services and hospitality Everyone truly made us feel comfortable as possible during this very difficult time In the early mornings, Adi warmly greeted and directed me to my car when I left the hotel to the hospital (valet staff starts working at 7 am) Also, when I had an issue with the safe box in the room, Adi and the other staff addressed the issue right away Late at night when I return back from the hospital, Alex welcomed me with the sweetest greets and even on the sold-out Saturday night, she managed right away to book us a canceled room for us She gave me so much bright and positive energy during our most difficult times And Alex, you’re such an angel 😇 Danner at the valet, even though one of your staff members mixed up my key card with another guest caused so much trouble for me but your service was excellent every night when I return back to the hotel after an emotionally long hard day Lastly, Marlon the general manager, I want to say thank you for the valet credits and for letting us stay day by day without knowing the checkout date I heard you made that happen You have an awesome, professional, and friendly staff that makes your guests happy and satisfiedAs for the review of the hotel itself here are my thoughts This hotel is a rectangular-shaped structure with 2 floors Most of the rooms have a balcony upstairs and a courtyard downstairs There’s water in the middle with restaurant tables along the side So any room you stay in you can see and hear people eating and drinkingPros:The hotel is beautiful and chic (good for social media)Very clean room with a comfortable bed, luxurious sheets, and blanketsGood quality amenitiesGreat location for everythingProfessional and friendly staffA beautiful restaurant and bar on siteCons:The hotel is not ideal for people seeking relaxation and quiet Day, night, weekdays, and weekends there’s a crowd hanging out at the restaurant and bar with loud music$38 a day valet parking onlyUnfortunately during my visit, I didn’t get a chance to try the restaurant and bar due to the circumstances but I’m coming back in June with my husband to celebrate our 22nd anniversary I already made the reservation for the room and the restaurant This time, I want to fully enjoy the hotel Hopefully, the restaurant is good as the rest of the hotel I’ll post the follow-up restaurant and bar review after

SHI QI

First, it is really hard to find this place even with google map Sign is too small to identify Next, we spend such 30mins to park our car

There is no temporary parking for this hotel The only solution is $38 valet parking If you want to save this, you must find a road-side parking and please remember move your car at next day early morning to avoid ticket! Lack of Sound-proof equipment You can hear everything from outside of your room Meanwhile, people also can hear the sound we made from inside of the room Lastly, reception told us we got upgraded room when we checked in They told us we got balcony room instead of courtyard room But, we realized that still is a courtyard room when we enter the room It really make us confused By the way, the room is soooooooo small We barely can put our luggage down and open it That’s the first ever time happened when I was in US hotel! Japan’s hotel room even bigger than this MOTEL!

6. Sheraton Pasadena Hotel (3-star hotel)

  • Address: 303 Cordova St, Pasadena, CA 91101
  • Phone: (626) 469-8100
  • Ratings: 4.1 (1210 reviews) Very good
  • Website : Sheraton Pasadena Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated hotel with Mediterranean & American dining, plus a gym, a pool & meeting spaces.

About this hotel

Next to Pasadena Conference Center, this refined hotel is 1 mile from the Norton Simon Museum and 3 miles from Rose Bowl stadium.Plush, traditional rooms have free WiFi and flat-screen smart TVs, plus work desks and sitting areas. Upgraded rooms feature separate living areas with pull-out sofas, while some add balconies or patios. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers.There’s an all-day Mediterranean restaurant, as well as a casual American restaurant/bar. Other amenities include an outdoor pool, 12,000 sq ft of meeting space, and 24/7 fitness and business centers.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • 7 min drive to the Norton Simon Museum
  • 11 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the all-day restaurant
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Marybeth Wilson

Customer service and safety! I felt very safe in this hotel compared to other hotels in Pasadena Also, the room was clean and spacious, and the amenities were excellent The bigger reason for my rating is the customer service

Everyone was very pleasant and helpful The staff at Charlie’s Bar including Randy, Ashley, Rosie, Carlos, Adam, and Raul were very, very, very accommodating and friendly The registration desk employees were so nice! I felt comfortable and they were all so pleasant Thank you!

Sherie Michele

The beds are very comfortable It was so easy to get in and out of this hotel Its practically in the Pasadena Civic Center and right across the street from the Paseo Shoppes and restaurants on Colorado Blvd

I was also pleased with staff member Brady Brady was extremely accommodating and he goes the extra mile to ensure top professional service We enjoyed the pool area although there is no jacuzzi 🙁 The pool is slight heated and towels are provided We will definitely return later for another stay

SuperNinjafox7

Stayed in this hotel about two weeks ago and it was a great hotel Its proximity to the Convention Center made it an ideal option, and the quality of the room was solid As an ex-maintenance worker, the room checked out well

Only complaint would be a subpar exhaust fan in the bathroom Moving on to service, Ivan was wonderful He was extremely patient and helpful with my aging father in answering questions and accommodating our needs Would definitely come back to this hotel if I’m in the area needing a place to stay

7. The Prospect Hollywood

About this hotel

Set in the sophisticated Whitley Heights neighborhood, this upscale hotel in a restored 1939 building is 4 minutes’ walk from Hollywood Boulevard and 11 minutes’ walk from TCL Chinese Theatre. The nearest metro station is 9 minutes’ walk away.Ornate rooms are individually decorated and feature antique furnishings, minibars and flat-screen TVs, as well as Wi-Fi. Upgraded rooms add free-standing tubs and separate sitting areas.There’s a cocktail bar featuring bright decor and artwork; breakfast is available. Other amenities include a garden, and complimentary access to a private workspace and members club.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the TCL Chinese Theatre and Hollywood Walk of Fame
  • 9 min walk to nearest transit
  • Guests praised the friendly service
  • Guests praised the grounds
  • Guests praised the cocktail bar

Feedback From Real Customers

A. Barton

Everything from the staff, the building, the cleanliness,

it was all perfect The rooms are unique and so well curated, and the housekeeping took such great care (something we’ve all missed during the pandemic, right?) The staff was always busy taking care of guests, keeping the gorgeous garden well appointed, being quick to handle valeting, etc We had a wonderful stay and hope to return in the near future I highly recommend this quaint and stunning hotel!

Ingrid Carozzi

Loved this hotel Esau at the front desk was so helpful and treated us like family The courtyard with the fountain, fireplaces, palm trees, cacti and beautiful tile details was heaven and we barely wanted to leave

Everything in the hotel room was top notch Super comfy bed and sheets and cute sitting area and wonderful mini bar selection They also organized for us to go to the NeueHouse which was an easy 5 minute drive away as I had to work for a bit and we were very well cared for there

Angie Douvres

Loved this hotel! Great job providing old Hollywood romantic charm Staff was cheerful, welcoming, and Esau (sorry – 1 s or 2?) was especially helpful Cozy outdoor gathering space with fire pits and the room was outstanding

Would move in permanently Also, right in the middle of all things Hollyweird and in walking distance of food, drinks, etc Well done

8. SpringHill Suites by Marriott Los Angeles Burbank/Downtown (3-star hotel)

About this hotel

This cosmopolitan all-suite hotel in the downtown area is a 12-minute walk from Burbank train station, 6 miles from Universal Studios Hollywood and 5 miles from Griffith Park.Bright, straightforward studios and 2-bedroom suites come with free Wi-Fi, flat-screen TVs and pull-out sofas, plus living areas, minifridges and microwaves. Some have mountain, pool or courtyard views.A complimentary hot breakfast buffet is served in the contemporary dining room. There’s also a fashionable bar, as well as a gym. Outdoor amenities include a heated pool, a hot tub, table tennis equipment, a grand chess board and a BBQ area. Parking is extra.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 7 min drive to Griffith Park
  • Some guests complained about the beds
  • Guests liked the service
  • Guests mentioned “Fire pit” 13 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the fashionable bar

Feedback From Real Customers

kristine B

Exceeded expectations We booked the hotel for a family vacation and based on previous reviews had relatively low expectations However the staff was very friendly, the rooms are very clean and spacious, and amenities were good

We didn’t have much time to use the pool and the outdoor facilities but they were more than adequate, clean and enjoyable The breakfast was much better than indicated by the reviews The packaged quiche, frittata, and bagels were actually pretty good It saved us a significant amount of money by feeding the kids breakfast at the hotel rather than spending time and money on takeout or sit down somewhere else Convenient location Would definitely recommend

Scott Jackson

Dad was in town and had a 2 Queen Larger Studio room reserved here, and it wasn’t the best experienceUpon arriving at the room, noticed it was an accessible room, which is not great if not needed, as everything is lowered by design, so mirrors don’t align when standing, sinks are lower, hand rails everywhere (and taking up space in the shower) etc It’s great these rooms are offered for those who need them, but they aren’t great for those who don’t

This was not what was booked and there was no mention of it at check-in After calling down to the front desk, the rather unhelpful staff said they were all booked up, nothing they could do, and refused to make any concession with regard to rate, parking fees ($18 per night for parking btw) or anything Just pretty much said “sorry, can’t help you, we’re full” Strangely we didn’t run into a single person in the hall to or from the elevator over 3 nightsThe room itself is nice enough, though the couch is incredibly stiff so not great for lounging for any length of time Nice to have a working mini-fridge and microwave, and the TV was on a nice swivel mount so you could tilt to either side of the room if you were watching from either the couch or a bed AC unit made some additional noise too, but probably not the case in all roomsThe pool area looks nice (didn’t use it), and they have a small fitness center and laundry area ($3 for wash, $3 for dry), though we didn’t use eitherThere’s supposed to be a bar and a restaurant but it didn’t look like either appeared to be open at any point over the weekend, so not sure what’s up there Lobby bars are a great addition to any hotel, and they have one there, but it was dark and not staffed There is a small convenience area where you can buy some beer, wine, soda, snacks, etc if you want, and it appeared to be open at all times, as it’s next to check-in deskLocation is walkable to a lot of downtown Burbank, and easy to get to and from the 5 freeway, so I would say it’s convenientOverall a fine stay, just a bit disappointing with regard to the service (or lack thereof) and the room being a bit less than maybe what the pictures would indicate

Jenna A

Customer service at Burbank location is terrible I called the front desk from my room and it took forever to get a hold of someone Once they answer they put you on hold or tell you they will call your room back in a few minutes

I believe this is very unprofessional specially if you are a guest Very rude front desk staff They have the biggest attitudes They are also short staffed and just the wrong people working in my opinion Housekeeping is terrible as well I really wasn’t so happy with this place and the service they provided for me Rooms are good and cozy but I had a issue with my bed their was black hairs all over the pillows and sheets I guess from a previous guest that had stayed or maybe housekeeping didn’t do their job correctly to make sure everything is spotless I believe cleanliness is important Also a few blood stains on the blankets as well Pool hours are from 8am until 10pm and during my stay people were still swimming past pool hours kids yelling and shouting in the pool and it’s 10:40pm so basically past the hours of the pool I called the front desk to let them know it’s disturbing and pretty loud since I can hear it from the 4th floor Luckily they had everyone leave after my phone call I just would say this place is okay not the best but just wanted to point out some of the things that bothered me during my stay here

9. Hyatt Place Pasadena (3-star hotel)

  • Address: 399 E Green St, Pasadena, CA 91101
  • Phone: (626) 788-9108
  • Ratings: 4.3 (405 reviews) Very good
  • Website : Hyatt Place Pasadena
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek quarters in a refined hotel offering casual dining, an outdoor pool & a gym, plus free Wi-Fi.

About this hotel

Less than a mile from Old Town Pasadena, this upmarket hotel on a tree-lined commercial street is 3 miles from the Rose Bowl stadium and 27 miles from Los Angeles International Airport.Streamlined rooms feature flat-screen TVs and free Wi-Fi, as well as coffeemakers, minifridges and laptop-compatible safes. All offer separate sitting areas with sofabeds; some add city views.Amenities include an outdoor pool, a fitness center and meeting facilities. There’s also a coffee shop and a bar, plus a casual 24/7 cafe and market. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 6 min drive to the Norton Simon Museum
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests mentioned lobbies 12 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the bar

Feedback From Real Customers

Cyndi Markle

This hotel has everything, a pool, outdoor seating with games and a gas fire pit The room are clean and very accommodating for all Pet friendly

Water pressure in our room was intense Breakfast buffet included eggs, sausage, fruit parfait, cereals, Oatmeal and juices Parking is $24 a night We had to park in overflow parking at the mall next door We were given a parking pass to avoid the mall charge too The area is very walkable and enjoyable

Phinehas Johnson

Getting from our room to the garage was almost impossible It drove me insane trying to get on the right elevator and then having to ride it all the way up and all the way back downThe room kept losing electricity at night causing our sound machine from turning off

Plus the room smelt pretty odd after flushing the toiletLuckily only stayed one night or would have asked for a new room No clear fix for the elevator situation

Nicole Hok

I highly recommend this hotel It’s new, it’s modern and roomy Best of all: really nice and heartwarming customer service

Angelo made our 15 yr anniversary stay very special 🙂 and comfortable It’s a convenient location away from the busy LA area with a beautiful view of the mountains in the Pasadena area! Breakfast: very nice variety with fresh berries! Next time we visit LA/Disneyland, we’ll definitely book here again and recommend family & friends to here Loved it here! THANKS ANGELO!!

10. Hilton Garden Inn Burbank Downtown (3-star hotel)

About this hotel

A 12-minute walk from Burbank train station, this contemporary hotel on a corner property is 5 miles from Universal Studios Hollywood theme park and 6 miles from the Hollywood Bowl amphitheater.Relaxed rooms with colorful accents come with free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. All have sitting areas with sofabeds. Suites add separate living rooms. Room service is available.Amenities include a warm restaurant, a gym, and an outdoor pool surrounded by a sundeck with loungers. A 24-hour business center and coin-operated laundry facilities are provided. Breakfast and parking are extra.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 7 min drive to Griffith Park
  • One of the few hotels in the area with room service
  • Guests liked the warm restaurant
  • Guests mentioned lobbies 23 times
  • Guests praised the fitness center
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Ray C

Great location, decent underground parking Staff was nice and pleasant Room was clean but it didn’t have USB connections to fixtures(lamps) like I am use to at other Hilton locations

Good variety of food just a quick drive or walk away Room service wasn’t availableone person at desk said only lunch and dinner then when I tried to order, they said it wasn’t available Breakfast wasn’t cheap and not worth the cost Better off eating somewhere else nearby I would stay there again for business trips but I might look around for another place for family trips

Julie Schlomer

The room type was incorrect even after confirming the correct type of room twice with the front desk prior to our arrival The room was not what I reserved After I entered the room and discovered the wrong type, I called the front desk, and was advised: “Oh we ran out of those rooms, we have two weddings this weekend

“The bathtub was stopped/plugged/not draining resulting in us showering in high ankle-deep water Disgusting! Reported it immediately the first morning and the engineer that was supposed to come to fix it never didHad to call to request toilet paper as there is no daily cleaning service and there was no additional toilet paper left in bathroomWastebaskets not emptied as requestedRequested a manager call me and this person did notThis was a totally unacceptable experience from a Hilton facility and not of the quality typical for Hilton hotels The only reason I gave 2 points was due to the housekeeping staff that delivered towels and also for “Phillip” at front desk who tried to rectify the tub problem but by then we were checking out Their customer service was 5-star

C Martinez

Nice clean hotel with friendly staffwe stayed for two nights and three days

after checking in we realized our tv in the room didn’t work so we notified the front desk, we were quickly given a different room with a working tv We brought our dog with us on this trip and had plenty of space in the room to accommodate all of us Located in a nice neighborhood with plenty of shop and dining options Door Dash had no problems delivering to the hotel

11. Embassy Suites by Hilton Los Angeles Glendale (3-star hotel)

About this hotel

Set 3 miles from Los Angeles Zoo, this contemporary all-suite hotel with an atrium lobby is 9 miles from the Hollywood Walk of Fame.Flat-screen TVs with premium cable channels, free Wi-Fi, living areas with a pull-out sofas, and kitchenettes are offered in all the 2-room suites. They also display sophisticated decor and custom-designed beds. Some offer city or mountain views.Cooked breakfast is free, as are evening appetizers. There’s an on-site bistro restaurant, a posh lounge and a market pantry, plus a fitness center and an outdoor pool with a hot tub. Amenities include meeting/banquet facilities and a 24/7 business center.

Things You Need to Know

  • 6 min drive to Griffith Park
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but outdated
  • Some guests complained about the bathrooms and the showers
  • Guests praised the restaurant
  • Guests mentioned lobbies 69 times
  • Guests mentioned “omelettes” 47 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Niranjani Nelvoy

The people are very nice and friendly On Tuesday there was a mad rush at the breakfast bar, and the GM of the hotel was found cleaning tables and chipping in however he could It was beautiful to see the staff still smiling and being courteous and the guests were also very appreciative of that

Breakfast bar was really good My family kids loved the pastries and omelette!Rooms were really spacious! The couch and work desk with TV was in one room and the other room has the beds and TV So it was perfect when we had to send the kids early to bed and we could hang out on the couch My husband could also work at the desk in the other room peacefully!Pool was good Warm enoughOverall a very pleasant experience and cannot wait to go back !

Deanna Keegan

The staff were super friendly! They called a couple days in advance to give me an option for a room (mountain view vs atrium) I called back and requested a King with a mountain view, which they then upgraded me

Exceptional service like their staff gave before (wow!) and during our stay is a reason why I love being a Hilton member This was my first time staying at an Embassy Suites, and will totally stay here again Highlights: Easy check in, friendly and helpful front desk staff, on-site parking, hot breakfast in the morning (the omelets looked good, but the wait was way too long so we passed), lots of coffee downstairs in the morning (and alternative milks), clean room, close to Pasadena, Burbank airport, and Hollywood; and easy peasy check out Minor things: The underground parking structure is narrow and slightly confusing, and our room could use a fresh coat of paint (we thought the ceiling had a bug, but it was a black line from a marker?) Overall, a solid hotel 100% would stay here again

C AllenBrown

I understand that there’s a pandemic going on, and that the hospitality industry is suffering from a lack of hiring new employees However, I feel that if these major corporations would step up and do the right thing, and pay the money, a living wage that the employees deserve, there wouldn’t be such a lack of employees in the hotel industry Having said that, this hotel although the rooms are nice and large, the hotel was dirty! And during a time of a pandemic when you’re concerned about germs, it is disturbing to see just how dirty the windows, the glass doors, the elevators, and the buttons, the walls etc

are just full of handprints and fingerprints it’s just filthy! When we arrived at this hotel to check in we received the key to the room, went up to the room and it was dirty, had not been cleaned from the previous guest that had stayed there Went back downstairs to the front desk, told the front desk employee, who said that they would contact housekeeping Upon contacting housekeeping they told us we would have to wait for a clean room because they were short staffed in housekeeping We waited The room appeared to be clean And I did enjoy the layout of the room But the hotel overall in the common areas as previously stated, was just absolutely dirty It is very disappointing that the hotels will not step up and pay the employees a living wage so that they can take care of themselves and their families Parking is conveniently located underground at the hotel, and that was a positive experience The breakfast in the morning that they offer as a free buffet breakfast, was limited, but good CAB

12. The Westin Pasadena (4-star hotel)

  • Address: 191 N Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 792-2727
  • Ratings: 4.3 (1975 reviews) Very good
  • Website : The Westin Pasadena
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished property offering a gym, an indoor pool & a Californian restaurant, plus 29 meeting rooms.

About this hotel

This upscale hotel is a 4-minute walk from the Pasadena Museum of California Art, 9 minutes’ walk from the Pasadena Civic Auditorium and 2.7 miles from Rose Bowl stadium.Classy rooms feature contemporary furnishings, work desks and coffeemakers, along with flat-screen TVs and Wi-Fi (fee). Upgraded rooms feature balconies and pull-out sofas. In-room spa treatments are available (fee).Amenities include a heated outdoor pool and an exercise room. There’s a lobby bar serving snacks, plus a health-focused restaurant offering Californian cuisine on a shaded terrace. Business facilities include 29 meeting/events rooms and a business center.

Things You Need to Know

  • Guests liked the beds but some complained about the kitchenettes
  • 6 min drive to the Norton Simon Museum
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Nicole

Had a wonderful stay here My room (executive king with daybed) was up to date, clean, and comfortable There was a great view, and a useful shade system to filter or block the sun

Room layout was spacious and convenient for work, and the bathroom had plenty of counter space There’s a lovely courtyard where you can sit outside with a fire pit at night There are also nice indoor common areas 10-15 min walk from great restaurants and Old Pasadena Will definitely stay again

Kirk Robinson

Stayed for a weekend, it was a decent experienceHad a couple rooms booked, so the connecting room was great Beds comfortable, mini fridge was useful for storing stuff

Rooftop pool was alright not very deep and felt surrounded by concrete so not really much ambiance That said, the kids had a great time cooling off and if you can snag one of the cabana style areas all the better Gym was pretty nice here too a couple Peloton bikes too 🚲I wouldn’t go out of my way to stay here, but it was a decent stay

David Adams

We really enjoyed our stay However, there were a couple of issues The restroom has no exhaust fan, and the AC won’t cool below 76 degrees

Even when the thermostat is set lower it clicks off well above the set temperature The windows are also thin and you can hear people talking on the street even 8 floors upThat said, the staff was very friendly, the location beautiful, and the pool and gym were excellent

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *