hotel with spa in Lehi, UT

1. Snowbird (3-star hotel)

  • Address: 9385 Snowbird Center Dr, Snowbird, UT 84092
  • Phone: (801) 933-2222
  • Ratings: 4.6 (6514 reviews) Excellent
  • Website : Snowbird
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Expansive, all-season mountain resort with relaxed accommodations, plus 11 restaurants & a luxe spa.

About this hotel

At the foot of Mount Superior in Wasatch National Forest, this casual, expansive all-season resort with ski-in/ski-out access is next to the Snowbird Tram to the top of Hidden Peak, and 12 miles from I-215.Accommodations range from relaxed rooms and suites with balconies, to casual 1- and 2-bedroom condos with hot tubs. There are also apartments with kitchenettes and fireplaces.Dining options include 11 restaurants, a pizzeria and a coffee shop, as well as a cozy après-ski pub. There’s also a luxe spa with a rooftop pool, a fitness center, a hot tub and a yoga studio, plus a steam room and gender-segregated saunas.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 7 min drive to the Alta Peruvian Lodge
  • Guests liked the friendly service
  • Guests mentioned “canyons” 43 times
  • Guests liked the views
  • One of the few hotels in the area with a fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Bryan Kido

I enjoyed coming to snowbird last year for my girlfriend’s summer work party This year was not as great I knew the tram was closed temporarily and some chair lifts

The mountain coaster was closed too and it would’ve been nice if the front desk ticket office warned us that before most of us spent $50 each for an all day pass! Or atleast put signs up around the ticket office to keep people updated I understand they have to follow policy and things break down But it’s pretty pricey for what you get activity wise Not to mention they charge an extra $9 for the Zip whipper After my aunts were treated badly by some of the snowbird staff when declined a fair discount for the inconvenience, this will be the last time we come here unfortunately Pretty frustrating for all of us and a 15-20% discount would’ve been fair given the limited activities On a plus side all the staff who ran the ropes course and alpine slide were very nice and helpful And on another note I’m sure snowbird is still a top notch resort for skiers

Christina Ann Ysmael (Ma)

Great experience and breathe taken mountains I encourage anyone to go if you want to make memories last forever especially if it’s your first time like me I’ll never forget this day ever the people the rides the experience the scenery everything all in one was a great experience including my company no matter what happened it was great time to be there at the park I will never forget this day especially me being from Texas was a different experience up here in the mountains and experience I’ll never forget something to talk about to the people back Home about the way it is over here in the mountains and the wilderness and all the dangers that come with being in the mountains as well very exciting I just wish I would have seen more waterfalls I wish I would have eaten at the restaurant up on the snowbird but it was shut down for a private event so we did not make it up there to eat but the scenery was great and the experience never thought something like that would happen to me out there with my wonderful experience that I have thank you to my company that I had for that lovely breathtaking experience that I’ll never forget for the rest of my life trust me I’ll never forget it I don’t think my feet will forget it either note to self next time we’re better shoes not flip flops ouch my feet hurt

2. Residence Inn by Marriott Provo South University (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from the downtown area, 3 miles from Brigham Young University Museum of Art and 2 miles from Provo Pioneer Village.The casual 1- and 2-bedroom suites provide kitchens, living rooms and dining areas, in addition to flat-screen TVs and complimentary Wi-Fi.Hot breakfast and parking are free. Other amenities consist of an indoor pool, a fitness room and an outdoor BBQ area.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests mentioned pools 14 times
  • Guests praised the breakfast

Feedback From Real Customers

Laurie Stringham

The rooms are beautiful and have a full kitchen I love the unique layout and was thrilled with the service and the friendliness of the staff The place of just off the freeway in Provo

It is a great Provo location, if that is your destination A bit far from the airport though The need was comfortable and I slept well, which is more then I can say for most places I have stayed at Definitely worth the price and drive

Katherine banker

Beautiful stay Big friendly entrance Cheerful staff

Rooms are clean, large with everything you would need traveling Guest laundry was clean and equipped with top of the line units Very impressed $4 to wash a load of clothes Thank youBreakfast was wonderful Pleasant surroundings, staff Incredibly professional Good selection Location is perfect, close to any commercial business you desired Great stay Thank you

Heather Drake

The hotel looks great which is why I give it two stars instead of one I booked this place based off of reviews and proximity to I15, but should’ve gone with one of our trusted usual spots After finding dirty underwear in the pullout sofa and reporting it, the staff seemed very lax about it

Then the bedding was covered in hairs and crumbs… I absolutely would not recommend

3. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

4. Embassy Suites by Hilton South Jordan Salt Lake City (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is 4 miles from rides at Cowabunga Bay Water Park, 5 miles from Dimple Dell Regional Park and 21 miles from Salt Lake City International Airport.The relaxed studios and 1-bedroom suites come with flat-screen TVs, minifridges, microwaves, and tea and coffeemaking facilities, as well as sofabeds. Wi-Fi is also available.Breakfast and nightly happy hours are complimentary. Other amenities include a laid-back restaurant and a bar, as well as a gym, an indoor pool and a hot tub.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 9 min drive to Loveland Living Planet Aquarium
  • One of the few hotels in the area with room service
  • Guests praised the laid-back restaurant
  • Guests mentioned “omelettes” 40 times
  • Guests liked the fitness center
  • Guests liked the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Heather Daniel

Our house ended up being delayed by a month, so we had to keep extending our stay here by “two weeks” Our experience here was far superior to any other hotel I have ever stayed at Kerri-Ann and Brenna were so friendly and welcoming and both went above and beyond! They even mailed us a congratulations on our new home card! We tried every hotel in the Salt Lake area while we looked at houses and this was the best hotel out of all of them

It is very quiet which is my number one requirement It is clean, has everything you could need, and a delicious breakfast and fun happy hour

Rachel Matheson

Everything was great! The hot breakfast was phenomenal The room was spacious, the pool/spa was a good size, and the fitness center had a lot of options The young woman at the front desk was very helpful and kind

Only 2 things were not perfect, the bathroom sink did not drain well and the bed was less than adequate The bed was pretty uncomfortable That being said, I would stay here again

M M

We were extremely happy with our stay The beds were comfortable, the breakfast was outstanding, & the staff was very friendly I used the guest laundry – it was $1

50 to wash & $150 to dry I like to pack light, so being able to do the laundry when traveling with kids really helps cut down on the amount of things we have to pack So convenient!I wasn’t enthused there is a daily parking fee, but it was reasonable-$1000 a night Seemed unnecessary though It’s not like there was limited parking available like there is in big cities like Chicago & New York 🤔

5. Homewood Suites by Hilton Salt Lake City Draper (3-star hotel)

About this hotel

This informal all-suite hotel offering distant views of the Wasatch Mountains is a mile from Interstate 15 and 4 miles from the Loveland Living Planet Aquarium.Understated, modern suites provide complimentary Wi-Fi, HDTVs, kitchens and sofabeds; some have mountain views. Upgraded 1-bedroom suites come with living rooms.Freebies include parking, regular evening socials and grocery shopping service, plus a hot breakfast buffet served in an airy dining room that features floor-to-ceiling windows. There’s an indoor pool, a hot tub and a fitness room, as well as a terrace with a fireplace.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Loveland Living Planet Aquarium
  • Guests liked the large rooms but some complained about the beds

Feedback From Real Customers

Jannette G

We stayed one night Very clean room on the second floor It’s a new building so everything is in great condition

Check in was easy and fast My kids enjoyed the pool and complimentary breakfast Some options were cereal, oatmeal, pastries, eggs and sausage The only issue I had was having to pay for parking , $7/day There was nothing special about parking, not even covered/gated parking

Ariana Mas

Taylor and Lane are spectacular! They truly are the definition of customer care and what every front desk staff should strive to be I had a small issue but they were so helpful and put me at ease that all would be ok and it was thanks to their assistance One of the supervisor ladies was not so helpful or friendly

Probably one of those promotions for the amount of time with the company not based on merit because she acts like she does not have to do anything for anyone I’m just happy I did not have to deal with her much Overall my stay was wonderful I only had to deal with supervisor grumpy pants when I was leaving but it was very unprofessional of her to yell at my daughter Noone should ever yell at a child especially if he/she are not their ownBreakfast was great except for the last day the oven blew up so they did not have hot breakfast but the kitchen staff were so sweet and loaded us up on fruit and yogurtIf you are one of those who prefer a hotel within walking distance to a store or shops this is not it but it’s a short drive like 5 minutes to a 711 Rooms are beautiful spacious and modern Cleaning staff are generous with towels and kitchen supplies I was very happy wish I could have stayed longer Thank you Lane and Taylor!

Christine Myers

Might want to clean the vents in bathroom once in awhile They charge for parking

why??? I understand downtown hotels where parking is limited but here I don’t understand I was taking a shower and discovered the conditioner bottle was empty If you are a woman you understand how annoying it is not to be able to condition my hair The bottles are locked to the shower wall so I couldn’t even tip it upside down to get any little amount Mattress are not comfortable Breakfast was disappointing So at 7:15am breakfast items not being warm doesn’t make sense I understand at 9:50am why they might have gone coldThe positives are that the room was really large and it has a good kitchen

6. The Lodge at Snowbird (3-star hotel)

  • Address: 9260 Lodge Dr, Snowbird, UT 84092
  • Phone: (801) 933-2222
  • Ratings: 4.5 (294 reviews) Excellent
  • Website : The Lodge at Snowbird
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hotel-style rooms & condo apartments in a lodge with mountain views, plus a a pool & free parking.

About this hotel

A moment’s walk from the Snowbird ski lifts, this mountain lodge with hotel-style rooms and condo suites is a 2.1-mile drive from the neighboring Alta Ski Area and a 27-mile drive from downtown Salt Lake City.Stylish bedrooms with light-wood furnishings have minifridges, flat-screen TVs and free WiFi. Studios have full kitchens and fireplaces, while condos add separate living areas. All have balconies with mountain views.The lodge bistro serves French-American dishes and has a full bar. Leisure amenities include an outdoor pool and hot tub, a steam room, a sauna and a fitness center. There is also free parking.

Things You Need to Know

  • Guests praised the rooms
  • 3 min drive to the Alta Peruvian Lodge
  • Guests mentioned “mountains” 14 times

Feedback From Real Customers

Mary Peraria-Heinrich

The Lodge at Snowbird was excellent and, as a result, we had a great stay! The entire staff was very helpful and accommodating We are a family of four with two teen boys and we had the “one bedroom condo,” which is a bedroom unit combined with a studio unit and had a mountain view, balcony, 2 queen-size beds in the bedroom, 1 sofa sleeper, 2 full baths and a fully furnished kitchen The room was perfect – clean, spacious, fully equipped, and beautiful view

We ordered groceries and cooked our meals, which was perfect for us The hot tub and pool at the Lodge at Snowbird was very nice and enjoyable I also used the sauna there We had ski lockers in the Lodge but we usually used the ski-check at the Snowbird Center, which was just a short walk away I also used the hot tub and sauna and the Cliff Lodge when I took a yoga class there The hot tub, sauna and pool at the Cliff Lodge was no different than the one at the Lodge at Snowbird, with the exception that I think children are not permitted in the pool or hot tub at the Cliff Lodge (not entirely sure about that but I think that was the case) I would highly recommend the Lodge at Snowbird and will hopefully return It was perfect for family ski vacation!

Herriman Guy

Our room was spacious and nice, and the bathroom area quite nice as well Spectacular mountain views from the balcony We are literally in the middle of a mountain forest with trees less than 10 ft away and taller than our 3rd story balcony

I am transported to a sun-drenched mountain paradise now as I write thisMinus 1 star for the following reasons:At 6:15 this morning the garbage truck came and manhandled the dumpster It sounded like Armageddon It sounded like a truck falling off the empire state building and CRASHING to the ground I am a light sleeper but I’m sure that even heavy sleepers were JOLTED awake at 6:15 It is impossible for me to believe that they couldn’t schedule the dumpster pickup for later in the day, even if it costs them extra to do soThe room was full of moths and other flying insectsThe toilet flush is shockingly loud and startlingLOUD heavy equipment sounds coming from the hotel parking lot all morningSummary: 4 stars for an overall great experience, marred just a bit by the things mentioned above

J Levy

We had such a nice time Great people, perfect location, hot tub, pool, facilities super fun Perfect for a family, fireplace etc

Would have been awesome if there was a washer and dryer in the unit but there was one in the building Showers were nice and hot but took some time to warm up Really could do with an updating however to get the fifth star Tired furniture and carpet etc

7. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

8. 5th East Hall – Bed & Breakfast (4-star hotel)

About this hotel

This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.

Things You Need to Know

  • 7 min drive to Evermore Park
  • Guests mentioned “waterfalls” 11 times
  • Guests mentioned showers 31 times
  • Guests praised the bar

Feedback From Real Customers

Melissa Collado Freeze

We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun

The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite

Alex Condie

Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches

Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back

Cole Jolley

My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room

Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend

9. The 1887 Hansen House Bed and Breakfast

About this hotel

This elegant B&B in a historic 1887 Victorian mansions is a 4-minute walk from the Sandy Museum and a 7-minute walk from the Historic Sandy Station light rail station. The chic themed rooms, all with private bathrooms with jetted tubs, feature antique furnishings, cable TV and free WiFi. Some rooms add fireplaces or 4-poster beds. Amenities consist of a formal dining room and landscaped gardens, as well as a complimentary full breakfast and nightly tea trays.

Things You Need to Know

  • 8 min drive to the Henry J. Wheeler Farm
  • 9 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “cooking” 17 times
  • Guests mentioned “wine” 10 times
  • Guests praised the breakfast

Feedback From Real Customers

Michelle Greenfield

We loved staying here! Fran is the sweetest, she made the most delicious breakfast and took our food allergies into consideration, plus her home is amazing and has so much historyWe stayed in the Cowboy room in the bunk house, it was well worth it for the extra privacy The bathtub fits 2, and the outhouse bathroom was a fun touch

The fireplace kept the room cozy warm, and the bed was comfortableThe home and decor are definitely older and well loved, and that is part of the charm Fran gave us a tour of all the other rooms during check out, and we will definitely be back!! She is a sweetheart and loves sharing the history of the home

Nancy Gerber

Very romantic location The beauty of the house outside with the yard that pulls you back in time The inside of the main house has elegantly decorated rooms that made me not want to leave

The kind hostess did all that she could to make us feel welcome and comfortable It’s a great spot to land and be able to forget ab it the outside world even when you are outside in the beautiful yard because it feels so isolated from everything We loved our stay The only drawback was we could have used more pillows and a better source for cooling down the room after we had the fireplace on for too long

Victoria Simpson

My husband and I stayed here for a anniversary We stayed in the Blue Lagoon room; Fran, the owner of the b&b, is very kind and thoughtful The home is very tastefully decorated, on theme with the victorian era, and our room felt very cozy and comfortable, it even had a fireplace! The owner made a delicious breakfast from scratch and then gave us a fascinating oral history of the home! One thing to be prepared for, the rooms have great large tubs, but you may run out of hot water before they are completely filled

10. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

11. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

12. Hyatt Place Salt Lake City/Lehi (3-star hotel)

About this hotel

This informal modern hotel in the suburb of Lehi is 2 miles from Thanksgiving Point garden and museum complex, and 10 miles from Loveland Living Planet Aquarium.Minimalist rooms feature partially separated sitting areas with pull-out sofas. They come with coffeemakers, minifridges and wet bars, plus flat-screen TVs, iPod docks and free Wi-Fi; some offer mountain views. Suites add living rooms.Parking, electric car charging and a local shuttle service are free. Breakfast is available. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s a year-round heated outdoor pool, a hot tub and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Thanksgiving Point
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “outlet stores” 34 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Onearm shooter

Sitting right across the road from traverse mountain outlets and strap tank brewery this has been one of the best hotels I gave stayed at in a while Staff was very helpful and friendly We had a small issue that maintenance came and fixed, he even asked if he wanted him to come back later or fix now so he wasn’t in our way

They have a pool, gym, conference rooms, free breakfast not just bagels and toast but eggs, potatoes, cereal, lots more The only complaint I have is the bed in our room was stiff, everyone else slept fine I would stay here again even if I had to drive 30+ minutes to get where I was going Great Job!!!

Nicholas Stewart

Horrible the only hotel I’ve stayed at that actively felt like they were looking for ways to rip you off1) their page on Hotels

com says “pet-friendly” my wife called to confirm that before check-in during check-in, the clerk noted the cat as she began checking my family in until a manager happened to walk by he saw the cat and said, “We don’t accept cats” after an hour of arguing, he finally let my family check in, which led to…2) sudden inexplicable mystery fees! on day two, the front desk called and said they forgot to charge us the cat deposit how odd that the cat was discussed with the manager for over an hour the day prior and not once did the manager mention this deposit it seems like a contradictory business practice, to charge a fee for something that you don’t allow in the building at all forgive me for thinking that the more likely explanation is that the management experienced a sudden bout of vindictiveness which is further evidenced by…3) the missing thousand dollars! we check this morning, expecting to find that the hotel returned the pet deposit to us they had not in fact, they helped themselves to another $1,000 and change oddly enough, the exact cost of our stay, times twothe front desk clerk initially said the first one was an authorization charge after we explained that, no, you don’t make an authorization charge by taking the cost of the stay and multiplying it by two, she shifted gears to, “it was an accident”imagine if the rest of us could use that excuse when we take a thousand dollars that doesn’t belong to us “oopsie daisy!,” you say to your employer “i didn’t mean to take my paycheck twice! accident!”if you HAVE to stay with this amateur hour operation, get an itemized receipt don’t let them rob you too

NICHOLLE CHRISTISON

Professional and friendly staff Very clean hallways and room (king size bed and couch) had no musty smells or outdated feels Excellently full pillows

Bathroom was very clean and no mold etcFree breakfast was better than expected Would 100% stay here again Very nice for the cost

13. The Cliff Lodge (3-star hotel)

  • Address: 9320 Cliff Lodge Dr, Snowbird, UT 84092
  • Phone: (801) 933-2222
  • Ratings: 4.4 (1454 reviews) Very good
  • Website : The Cliff Lodge
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms in an unfussy ski-in/ski-out mountain retreat with dining, shops, a spa & outdoor pool.

About this hotel

Adjacent to the Snowbird ski area, this straightforward ski-in/ski-out mountain hotel is 0.6 miles from Mount Superior and 4.7 miles form Cecret Lake.Warm, casual rooms have flat-screen TVs, minifridges, coffeemakers and free Wi-Fi. Upgraded rooms have mountain views, sitting areas, pull-out sofas, wet bars and/or spa access. Suites with 2 rooms sleep 6 to 8.Amenities include a spa with a fitness center, a yoga studio and a rooftop pool with mountain views, plus hot tubs. There’s a ballroom, as well as shops, ski rentals and repair services, and a daycare center. There’s a gastropub, a Mexican cantina and a coffee shop.

Things You Need to Know

  • 6 min drive to the Alta Peruvian Lodge
  • One of the few hotels in the area with a 24-hr front desk
  • Guests mentioned “mountains” 76 times
  • One of the few hotels in the area with a fitness center
  • The hotel has a game room and a boutique store
  • Guests liked the outdoor pool and praised the hot tub
  • Guests liked the spa

Feedback From Real Customers

KT Hellenbrand

We spent a week in a two bedroom condo in July We had an amazing weekProsRooms were large, clean and updated

Hot tub on the balcony was excellentBeautiful views and able to keep windows open all nightRooms were fully stocked with everything from cooking supplies, fans and shampooCleaning crew was kind and did a nice jobPools were warmSpa steam room was amazingYoga classes funWildlife was great to seeHiking trails were nice and many levelsMost staff was helpful and kindConsEverything is expensive We had a car and drove down the canyon for foodTram was not workingCouldn’t take the chairlift without getting an expensive day passPickleball courts used the tennis nets (too high)Overall our vacation was wonderful and we will go back again I highly recommend Cliff Club

Ryan Farrell

Was at the cliff lodge for a small conference (~300 people) The venue is excellent for such an event, we had meals together under a tent outside, temperature was just right The meals/catering were as good as I’ve had anywhere

There are so many places to walk/hike It’s just so beautiful up Little Cottonwood canyon The mountains of Itah are just amazing during the summer Lots of wildflowers, butterflies, birds and other wildlifeThe lodge is a great place to stay so it’s all right at your doorstep

Dillon Wood

The rooms were subpar for the price We had issues with the window coverings and the fridge cabinet door hinge was unlatched Also it took about 30 minutes to get any hot water in the room

The best thing about the stay was the massage from Andre He was extremely professional and knowledgeable and even gave tips and stretches for my problem areas It was by far one of the best massages I have had in the past 3 yearsIf you have the chance to come here and get a massage, request Andre You will not regret it

14. Hyatt Place Provo (3-star hotel)

  • Address: 180 W 100 N, Provo, UT 84602
  • Phone: (801) 609-2060
  • Ratings: 4.4 (356 reviews) Very good
  • Website : Hyatt Place Provo
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed rooms in a contemporary hotel offering free Wi-Fi & parking, plus an outdoor pool & a gym.

About this hotel

Next to a courthouse and a block from the Utah Valley Convention Center, this modern downtown hotel with mountain views is a mile from I-15. The Brigham Young University Museum of Art is 2 miles away.Casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofabeds and coffeemakers. Some rooms offer views of the mountains.Parking is complimentary. Hot breakfast is available. There’s also a bar/lounge serving coffee, bar bites and cocktails. Other amenities include an airy lobby with sofas, as well as a fitness center, an outdoor pool and a sundeck. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Walking distance to the Provo City Center Temple and North Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chris Goodman

We had the wonderful fortune of meeting Hailey while at this hotel Upon our check out, my daughter left her night guard and retainer in our room We noticed late that night, once we arrived home, that the retainers were missing

Haley and the other Hyatt Provo staff, took the time not only to keep track of such an important item, after housekeeping, but also shipped via priority mail, my daughters retainer, to our home Staying here, with such exceptional staff is more similar to staying with family rather than a hotel THE STAFF HERE AT THIS HOTEL ARE EXCEPTIONAL! Thank you Hyatt Provo, for helping us!PS: we also LOVED dining at the Station 22! EXCELLENT MAC AND CHEESE AND SALADS, as well as reasonably priced!!

Sheikh Rahman

I had good experience staying here The manager was extremely courteous and checked on us to know how was the stay and if we had any concern No complain about parking as I knew beforehand

Their parking should be available in July Till then paid parking in Marriott (10$) or a little far free parking Suite was extremely clean, spacious and comfortable

Eric Richard

Stay away from here Other reviews are not telling the truthNo parking

Prewrapped, basic breakfastFor the amount of money they charge, it should be way more convenient We literally had to WALK in the mud on a busy street a block away to park and get to our bags This isn’t your “normal” hotel experience The staff wasn’t overly helpful, almost as if it were your fault they have no parking Then breakfast was far below average It felt more like a quick grab at the gas station spot than it did a hotel breakfast I’ve gotten used to at other hotelsReally stay away from here Very bad experience

15. Courtyard by Marriott Salt Lake City Sandy (3-star hotel)

About this hotel

This modern hotel between Interstate 15 and Highway 89 is a 4-minute walk from the South Towne Center mall and an 11.8-mile drive from the Snowbird Ski & Summer Resort.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Some rooms feature whirlpool tubs, while suites offer separate living areas.Social spaces include a living room-style lobby, a picnic area and an American restaurant serving breakfast, dinner and Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, 5 meeting rooms and free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Cowabunga Bay Water Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned “Bistro” 11 times
  • The fitness center has weight machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chris Danielson

I often stay at this property when in town for business The staff has been great since day one and treat me like family Our company booked a meeting room for a few days and had several team members staying on property

The entire stay went off without a hitch and Jeffrey was amazing and took great care of us He was always available and whenever we needed something he was there If you are in town I highly recommend this facility for hotel or meeting needs

Andres Sanchez

This place is incredible Every time I walk through that front door I’m greeted by amazing and professional individuals From day one the supervisor “Hope” was accommodating and could probably give a seminar on customer service

I’ve stayed at this specific hotel for about a month and Spencer at the front desk was able to answer every question about the area and point me in the right direction with confidence Overall I hope to come back to this hotel in the near future The employees make establishment a great place to stay and that is why I can confidently give this place 5 star rating

K Condo

Negatives

Downstairs was newly remodeled But rooms didnt not match the nice lobby Room felt like it was another older hotel it ruined the cool vibe you got from the lobby Would not recommend for the price we paid No microwave No continental breakfastPositivesGreat outdoor area and pool Starbucks is a perk Ok parking Near mall and lost of shopping Beautiful lobby Nice staff

16. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 10 min walk to nearest train station
  • Guests liked the friendly service
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines

Feedback From Real Customers

Rachel Holding

This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider

The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night

Jordon Hofman

You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept

The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!

Casey Swain

Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off

There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!

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