hotel with spa in North Aurora, IL

1. My Place Hotel-Chicago West/North Aurora, IL (2-star hotel)

About this hotel

In an area with commercial properties and leafy residential streets, this straightforward extended-stay hotel is 3 miles from both Interstate 88 and Red Oak Nature Center.Unfussy studios provide complimentary Wi-Fi, flat-screen TVs and kitchenettes. In-room breakfast is available by request for a fee.Parking is free, as is 24/7 coffee. A down-to-earth bar features wood-paneled walls and a terrace. There’s also a modest lounge. Pets are welcome by prior arrangement (surcharge).

Things You Need to Know

  • The rooms have refrigerators and kitchenettes
  • 9 min drive to Red Oak Nature Center
  • Guests praised the service
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Janis Johnson

We we’re pleasantly surprised by the room Nice size room, full fridge with ice maker, sink ,stove, microwave and a recliner made of real leather and even the bedding and towels were high quality The room was so clean, we thought we may have been the first occupants

We will definitely stay there again The only thing it needed was one of those tall lighted signs so you can find it easier at night

bisco 29

We stayed here for 14 days $160000

Because of covid garbage pickup was supposed to be every Sunday, Full service every Wednesday The last time anyone came to our room was 2 Wednesdays ago That’s 10 days I kept calling and going in person to the front desk to ask for at least garbage pickup every day for the last week Each time, I was told that it would be taken care of They even said they would notify the hotel manager I even was told that there would be a message sent to the service persons phone Never kept any of their promises Couldn’t wait to get out of that place And here is the icing on the cake I woke up this morning and found out our refrigerator wasn’t working Lost all the food we had in the freezer and fridge All that money I spent staying here and such terrible service And you would think there would be a free breakfast for what they are charging? No You have to order a breakfast sandwich and a few things to go with it before 8pm the night before, and they charge you full price for it They don’t even give you a free bottle of water Their kitchenette has a full-size coffee maker, a toaster, and an electric stove top No pots or pans to cook with No utensils like spoons, forks, or knives You will have to buy a fry pan or a cooking pot

Courtney Leach

5 STARS Very clean Exceptional staff

I had a minor surgery prior to staying and they had no problem giving me a couple extra pillows Then I lost a sentimental piece of jewelry and not only were they able to locate it after my departure, their manager called me personally and shipped it to me It’s the little things I will definitely be returning next time I am in town!

2. Hampton Inn & Suites Chicago/St. Charles (3-star hotel)

About this hotel

This modern hotel off route 59 is 5 miles from Metra Geneva train station, 7 miles from the Fox River Trail and 6 miles from the historic Fabyan Villa.Coffeemakers, flat-screens, and both full and lap desks (for working on the bed) are offered in each room, as well as free WiFi and custom-designed beds. Suites add living areas with sofabeds.Free perks include parking, passes to a local health club, hot breakfast and weekday breakfast bags (to go). Other amenities include a 24/7 gym and a heated indoor saltwater pool, as well as a lobby lounge with a fireplace and flat-screen TV, and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 7 min drive to Pottawatomie Park
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 11 times in reviews

Feedback From Real Customers

Peter H

About average for a Hampton, which still means it’s a very good hotel The hotel is approaching 20 years old and needs renovation, but it’s still mostly clean and in good shape although shower pressure wasn’t great We had to move rooms due to an awful vibration in the floor (maybe elevator equipment) and they upgraded us to a very spacious studio suite which I’d highly recommend

The pool was nice (no whirlpool) and breakfast was as expected Service was friendly but staff always seemed to be in the back office Overall recommended and we will be back

Cassie Brooks

Everything was very clean, processes were simple and expedient, service was very attentive, good breakfast, and we were very comfortable Our kids used the indoor pool and found plenty of clean towels Breakfast was well-stocked and had a variety of hot and cold offerings

Coffee and hot water were always available, and all staff were friendly and hard-working

3. Courtyard by Marriott Chicago St. Charles (3-star hotel)

About this hotel

This straightforward hotel is 1.5 miles from the DuPage Expo Center and 4 miles from the Kane County Fairgrounds.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 7 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned bars 16 times
  • Guests liked the lobby, mentioned 20 times in reviews

Feedback From Real Customers

Austin Christy

This hotel is great Staff is very friendly My family and I loved the lobby it was very accommodating and we all felt comfortable while visiting

Probably best the best lobby I’ve seen in a hotel at this price range Looks are deceiving when we first pulled up the exterior does not look nearly as nice as the interior Will definitely stay here again when needing a hotel in the area Also very clean… we will not stay at hotels that aren’t clean Overall very happy with our stay

Rich Hmself

Overall it wasn’t too bad With it being pet friendly you can certainly tell that they haven’t fixed any furniture destroyed by pets The bed had what look like pee stains so they just flipped the mattress over, the wife and me layer extra towels down to sleep

The other complaint I have is I was staying here the day before a wedding and when I went to iron my shirt the iron has never been cleaned so it stained my shirtSo to summarize I’d say yeah stay here if you need something cheap and quick but don’t expect too much as it’s clear they are overlooking certain aspect of cleaning

Michael McCrory

Lloyd is a perfect example of excellent hospitality From check in to check out he was one of the best I have dealt with in the hotel industry I have traveled the world and it is such a pleasure to meet such a gentleman that takes pride in his job

He is an asset to Courtyard Marriott Look forward to seeing him and staying at the Marriott in August for a week when I am back in the area for work

4. Hilton Garden Inn Naperville/Warrenville (3-star hotel)

About this hotel

This straightforward hotel is less than 4 miles from the Naperville Riverwalk, and under 8 miles from Chicago Premium Outlets.All of the contemporary rooms offer flat-screen TVs with premium cable channels, plus minifridges, microwaves, and free WiFi. Suites add separate living areas with pull-out sofas, and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a bar and 24/7 pantry. Guests can visit the fitness center and indoor pool. Additional amenities include 4 meeting rooms, business center, plus free parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 7 min drive to Herrick Lake Forest Preserve
  • One of the few hotels in the area with a 24-hr front desk
  • Guests mentioned lobbies 18 times
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • The hotel has Wi-Fi

Feedback From Real Customers

A Behounek

1st time staying in a garden inn Very clean, quiet, great location Very friendly staff as well

My family all slept pretty well My daughter and I had fun in the pool The only complaint I had was breakfast There is a charge of $8/each for continental breakfast? There are two breakfast diners close by so we passed on paying $24 for cereal and fruit

Rick Curtis

This hotel was very clean The staff at the front desk were very friendly, helpful, and accommodating This hotel is in an extremely convenient location with quick access to a major highway

There are a good variety of dining options in the immediate area We felt safe throughout our visit at this hotel and feel that it’s a good choice for families

maira dawood

Honestly, the worst mattress to sleep on We had adjoining rooms so I tried all 3 and all 3 are so bad And the pillows? I recommend bringing your own pillows

Big fluffy pillows that turn flat after a few minutes of laying on them Its 4:19AM as I write this I need a massage or a visit to the chiropractor now Such a shame for a Hilton

5. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

6. Hilton Garden Inn St. Charles (3-star hotel)

About this hotel

Attached to 18,000 sq. ft. of event space at the Advanced Center for Training, this suburban hotel is across the street from the DuPage County Airport and the Pheasant Run Golf Course.All rooms and suites offer modern decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms include fireplaces and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site bistro, with an outdoor patio, serving American cuisine, as well as a 24/7 pantry. There’s also a fitness center and the indoor pool. Additional amenities include 16 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 12 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lani Mergen

The beds r comfortable and the pool is clean however the hot tub was closed and so was the restaurant Also this is not the place to stay if u are looking for a relaxing weekend People were loud all night then at 8am housekeeping banged on our door and then opened it while we were sleeping

Housekeeping was really loud in the hallway all morning Definitely won’t b staying again!

Lance Brown

Do not stay at this hotelI travel a LOT and I’m a Hilton diamond member This is the worst hotel I’ve stayed at in over 9 years

NONE of the gym equipment works It is all broken They gym is extremely small for what I consider Hilton Garden Inn standards I’ve seen Hampton Inns with bigger facilitiesMy asked to see the manager about the equipment all being broken I was told she is only there a couple of days a week and when she is there it is only from 9-2 This makes it difficult to have a conversation with her as someone there on a business tripAdditionally, my room smelled I figured out on the last day of my trip that the AC unit was leaking water into the floor/carpet I’m fairly certain this was causing mold to grow and creating the smellI will be in this area for the next 6 weeks My team will not be staying at this hotel for the remainder of this trip

Crystal Jensen

So I dealt with Laurie this morning and McKenna the other day and let me tell you the customer service I received from both have been absolutely amazing! They have made me excited for my upcoming stay Thank you ladies for your amazing hospitality!Update- I think I have pretty much dealt with almost everyone at the front desk now lol McKenna, Laurie, Charli, Hanson, Sara (please excuse spelling) they truly make you feel like family here!!! I honestly can’t say enough amazing things about this place and the staff here! This will be my new home away from home! (Sorry guys your now earned yourselves a forever guest, your stuck with me lol)

7. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

8. Hyatt Place Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

In a commercial area off Interstate 88, this relaxed hotel is 4 miles from Riverwalk Park, and 23 miles from the Frank Lloyd Wright Home and Studio.Bright, casual rooms with sofabeds offer free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas.Freebies include parking and an area shuttle. There’s a laid-back restaurant, a market and a bar, as well as an indoor pool, a 24-hour gym and 1,200 sq ft of meeting space.

Things You Need to Know

  • Guests liked the clean, large rooms and praised the beds
  • Guests praised the friendly service
  • Some guests complained about the bathrooms
  • Guests praised the laid-back restaurant
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Paul Owen

I have stayed here and across the parking lot at Hyatt House Every time the front desk people have been amazing and helpful The rooms are nice and clean

Also can’t beat the price for the services For example: tonight the AC in my room wasn’t working I called down and within a minute the service tech came to my room They worked and worked but it still wasn’t working So they helped me get a room at another hotel near by, refunded me completely and gave me 2 free nights for the future Can’t beat it

Janice Marfiz

Stayed here for a work trip and the pricing was very reasonable The staff was super friendly and the continental breakfast had a good variety of product There was free parking which was great

The restaurant is not functioning right now but they have a snack bar and some items for alcoholic products The first night we ended up ordering in pizza and ate in the lobby, we wiped off the table when we left but the next morning when we ate breakfast there were still crumbs on the floor and you could tell the table hadn’t been cleaned The rooms they show online are not the rooms that we got While the room had almost everything the same, online it showed a full kitchenette but all we had was a coffee maker and small fridge The rooms online showed an entirely different setup The furniture looked old and tattered When I sat on the couch I felt lower then the ottoman and it was awkward to use together The faucet in my room was missing the bottom piece and it was weird stepping out of the shower and having to maneuver around the toilet The hotel did have a clean smell which was nice but no housekeeping available under 3 days stay unless you ask All in all I think for the price the hotel was a decent stay and the employees were super helpful I guess I was expecting more from a hyatt company

Anthony Norton Hernandez

The rooms were very clean and smelled good I loved that the rooms had a nice big couch along with a very comfortable bed Mini fridge and coffee maker in the room although no microwave, I think there was one downstairs

The AC works perfectly and they have a pool/hot tub and bar downstairs As far as the patrons, I had no problems with any other guest and everyone was respectful

9. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

10. Hyatt House Chicago/Naperville/Warrenville (3-star hotel)

About this hotel

This modern, extended-stay hotel is 3 miles from both Centennial Beach aquatic park and the Naper Settlement pioneer village.Bright studio to 2-bedroom suites come with kitchens, living areas and free Wi-Fi, as well as flat-screen TVs and DVD players.Complimentary amenities include a hot breakfast buffet, weeknight social drinks and a grocery delivery service, as well as parking and a local shuttle. There’s also an indoor pool and a fitness center, along with a 24-hour convenience store and a BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 3 min drive to Herrick Lake Forest Preserve
  • Guests mentioned the rooms are unclean
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 12 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Micheal Stinsman

Great location for where I needed to be during my stay & quite, for the most partDuring my first 2 nights, a lot of families staying for what appeared to be a multiple state school event, with kids running up & down the hall & stairwell Although, I think the loudest incident was the tornado siren that went off outside my window

I went on this trip knowing full well to pay attention to the weather, & for the most part, know what I need to do in case emergency I also seek out the evacuation plans to familiarize myself with the safest route out Right away I found the instructions for a fire but had to search the room for the welcome book to see if there is any further instructions for a tornado Once I finally located it laying on a shelf near the tv, I read the tiny paragraph that told me to shelter in the bathroom if I am in my room or in the hall of the lobby area if I am downstairs For those that do not read the welcome books it might be beneficial to add those instructions to the fire escape plan on the back of the door so when the siren goes off the guests know what to do and are not searching the room for instructions Just happens that a tornado touched down not far from our location & I knew what to do when the siren went off because I searched for the informationOn a different noteIt was great having a kitchenette in the room so that I could make my own meals instead of eating a bunch of fast food the whole time Comfortable seating area to unwind before retiring to a soft pillow in a spacious bed & warm blankets Restaurants, bars & stores are not far down the roadI would definitely consider staying here again if I find myself back in the area

Belinda Thompson

When we first got there the outside wasn’t very appealing at all To the point we thought about finding another place to stay The building was just to plain

Sure they had gas grills you could use that were clean looking But we weren’t there to cook I was having surgery in the morning So I needed to get things done as the hospital requested But we went on inside and the place was really nice and the lady behind the desk was really nice and friendly We told her about what we were thinking when we first drove up She laughed along with us We checked in and went to our room Talk about being pleasantly surprised how the room was and how much space we had all over the room Now as for the bedthat one needed to be changed out for a new one It sagged in the middle some I couldn’t sleep on it due to my neck So I slept on the big couch just fine Tim slept in the bed but didn’t get much sleep due to how the bed was Yes we will stay again when needed Just not the same room/bed We didnt take time to walk around to see the pool and all As we were busy getting ready for my surgery in the morning

shelley zottola

Regina!!! She was so helpful and friendly! We were in a bad situation with a different hotel (dirty, smelly and not friendly); Regina single handedly put us at ease and helped us solve the problem She was amazing!!! The hotel itself is great as well Very clean and inviting

My stay was only one night but my brother could be here for a while!! Thank you Regina…you put my mind at ease!!!

11. Homewood Suites by Hilton Aurora Naperville (3-star hotel)

About this hotel

Beside a lake in a residential area, this casual all-suite hotel is a 12-minute walk from Route 59 train station, 2 miles from I-88 and 4 miles from downtown Naperville.The relaxed studios have full kitchens, dining areas and sofabeds, as well as free Wi-Fi and flat-screen TVs. The 1- and 2-bedroom suites feature separate living rooms.Parking and hot breakfast are complimentary, as is a weeknight social offering snacks and drinks. Other amenities include an outdoor patio with BBQs and lake views, as well as a gym, an indoor pool and a 24-hour convenience store.

Things You Need to Know

  • The rooms have refrigerators
  • 11 min drive to DuPage Children’s Museum
  • 15 min walk to nearest train station
  • The restaurant has a dinner buffet
  • Guests mentioned hot tubs 17 times
  • Guests mentioned “Housekeeping” 14 times

Feedback From Real Customers

Brandi Brown

The second you walk in, you can smell the cleanliness Front desk ladies were very professional and helpful The couch in the room had a small rip in the arm, but overall the room was very nice and very clean

Their pool and hot tub area, as well as the gym was very nice Breakfast was okay They were already out of a lot of things even though there was still over an hour left to eat Overall, would definitely stay here again if I ever come back to Illinois

Shaylae Duprís

The customer service that I received from Carmen T and Nicole at the front desk was “above par” customer service For some reason the system had me booked for 3 rooms and it should have only been 2 rooms booked under my name Carmen stepped in and corrected the issue and did everything she could to ensure this was corrected

This was my first time staying at this hotel and the hotel was very clean and the smell of fresh aroma can be smelled from the moment you walk in the hotel lobby Nice location and the room/suite Carmen T upgraded my room too was quite nice Every organization needs an employee and leader like Carmen T and Nicole I have already booked my next stay at this hotel for 2022 #Great Staff #Great location #Superb customer service

Mysteriously Me

Beautiful rooms, clean hotel that smells amazing, nice view, clean and warm indoor pool, adequate sized gym, basketball court, pond, and super friendly staff The only thing they need to work on is making sure there is an adequate amount of breakfast to last throughout the entire breakfast Majority of it runs out within the first hour

Other than that, awesome hotel!!

12. Comfort Inn & Suites North Aurora – Naperville (2-star hotel)

About this hotel

Among eateries in a commercial area, this casual roadside hotel off I-88 is 4 miles from Orchard Valley Golf Course, and 3 miles from scenic walking trails at the outdoor RiverEdge Park concert venue.Down-to-earth rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves, and tea and coffeemakers. Suites add living rooms.Freebies include parking and hot breakfast. There’s also an indoor pool and an exercise room.

Things You Need to Know

  • 8 min drive to Red Oak Nature Center
  • Guests praised the breakfast
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Gillian Smith

Dealing with Hiral has been an absolute pleasure! We have been sending employees down to stay at this Comfort Inn for months during an out of town job and she was always extremely helpful, often going above and beyond her duties to make sure we were taken care of Truly made booking and cancelling a breeze I didn’t stay at this hotel personally so I can’t speak to “my stay” but our employees never complained about noise or cleanliness issues

Rashawn Nance

I understand the service industry can be tough You’re dealing with different personalities all day One word of advice, everyone is not the same nor should they be treated as if they did something wrong simply by checking in

Letting go the obvious bad taste with the lack of welcoming atmosphere, I was introduced to something I couldn’t ignore The room was dirty but felt clean I slept on top of the covers as I always prefer After my alarm went off I saw something out of my peripheral crawling It scattered quickly and I thought nothing of it Then I saw it again on the night stand and it was a roach! Staring at me like I don’t belong here I called the front desk and accused guests of bringing them in She profusely blamed everyone instead of accepting responsibility She then proceeded to ask me to bring it to her for proof, what?!!!! After killing it with my scandal I saw yet another one It doesn’t matter what she thinks it’s obvious you guys have bugs Please check all of room 222 before staying FYI you’ll also have a $150 deposit on arrival even if you used a third party to pay for the hotel

Sala

I’m staying here for a business trip and my company paid for me and some coworkers to stay here for the weekVery disappointed staying at this hotelThe rooms are not clean

My bedding had like dust stuff on itBeen feeling itchy in my roomThe breakfast is disgustingThe front desk is extremely rude after checking in like they put a front up at first pretending to be niceNot helpful at when you ask them for anythingThe pool is closedThe area where the hotel is doesn’t give safe vibes and the other hotel guests I’ve encountered seem sketchyThe company will reply to this saying they can’t find me on their records like I’ve seen in other reviews Well I’m 100% a guest here and this place is gross!!!Trust me please beware and find somewhere better 🙁

13. Fairfield Inn & Suites by Marriott Chicago St. Charles (2-star hotel)

About this hotel

Located 2 miles from the Arcada theater, this unpretentious hotel near Geneva Commons
shopping center is 12 miles from the Grand Victoria Casino.Simple rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves and coffeemakers. Studios feature kitchenettes and pull-out sofas. Suites have separate living rooms.There’s free continental breakfast and parking. Other amenities include a fitness room and an indoor pool, plus a business center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Great Western Trail – St. Charles Trail Head
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests mentioned beds 18 times
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines

Feedback From Real Customers

andy robinson

I am a truck driver I was involved in a minor fender bender with another truck My wife is riding with me for the first time in years

My company, Blackjack Express, reserved a room for us until my truck gets repaired Unfortunately, we checked in at nearly 11:00pm and were starving Everything nearby was closed or wouldn’t answer their phones There’s a little area with snacks you can buy near where you check in There was the most friendliest lady, Mary, that was running the overnight desk She was incredibly nice and friendly We are from Floriduh, and I’ve been telling my wife how the folks from the Midwest are so nice and sweet She finally got a taste of it The room is incredibly clean I would stay here again, without fail

Dr. Larry Mitchell

Never again with this chain $300 a night for a room, and I had to spend an hour wandering around the interior of the hotel looking for my room, because the outer doors I was told to use were all locked There was a door to the courtyard in my room, behind the curtains, and the door was OPEN

I was travelling single with a kid Screw this dump

Raquel Ugalde

Check in was relatively seamless, we were able to come in 30 minutes prior to the actual check in time The elevator was broken, we were on the 2nd floor but I can imagine what an inconvenience that would’ve been for someone who was unable to walk up to their room The room above us was extremely disruptive, they were running around for the first 2 hours of us being there

We called the front desk to give them a courtesy call to ask them to be respectful of other guests, however, at 6 am – they were running around againAround 9 am, room service came and tried to unlock the room while we were sleeping When we came out for breakfast, room service was in the hallway and said, “you didn’t answer, man!” Which was incredibly rude When we went downstairs to tell someone at the front desk, they didn’t apologize or say anything about the situation We left immediately afterward and will never be staying at Fairfield Inn – St Charles, again, and we will be telling everyone about our experience

14. DoubleTree by Hilton Lisle Naperville (3-star hotel)

About this hotel

Off Interstate 88, this upscale hotel is 3 miles from the Morton Arboretum and 5 miles from the Naper Settlement pioneer reenactment village.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. Suites add dining tables and whirlpool tubs.Parking and an area shuttle are free. Other amenities include a high-end restaurant, a stylish bar and a 24-hour convenience store. There’s also a fitness center, an indoor pool and a hot tub, plus a business center and event space (including 2 ballrooms).

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to the Morton Arboretum
  • Some guests complained about the air conditioning but others praised the beds
  • The hotel has a concierge
  • Guests mentioned “brunch” 49 times
  • Guests disliked the microwaves, mentioned 31 times in reviews
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sindaze 101

Rooms were clean but very small and in an extreme need of an update As is the entire hotel Carpets are old and torn

Not Fridge or Micro The only chair was for the desk The bathroom is small and no counter space to do hair or make up Not even a towel hook on the bathroom door to hang towels Room was musty smelling and overall if we were not forced to stay here for the event we were attending, I would have left and gone elsewhereOne bartender to serve drinks and food for a completely booked hotel (136 hockey players and their families plus two weddings) Bartender was over worked and under friendlyA simple task of asking a housekeeper for two clean towels was met with a no and we were told to go to the front desk The front desk said they would send them down Waited over an hour and finally just went and found another housekeeper on a different floor who was willing to give up two towels Called front desk to express my disappointment and was met with someone just coming on duty No desire to find out the miscommunication so that it doesn’t happen againParking is also poorly planned Only two entrances One of which is no where near any parking so the walk is sufficient Especially when it’s raining as it did today The other only holds about 3 dozen carsAll in all, if you can, I recommend you stay somewhere else

Laurel Riffey

The rooms at this hotel are extremely dated for a Hilton property Our room had 2 double beds Double beds aren’t very comfortable to share with another person

I’m surprised they even exist anymore in a hotel setting Beds and pillows were too soft for my liking No fridge in the room When I went down to the front office to ask if I had overlooked the refrigerator in our room, the front desk staff was very quick and curt to tell me no We left to go get waters for our stay When we arrived back and I asked the front desk staff if there was a fridge I could borrow or rent They said they would check Why not offer that as a solution earlier?? One was quickly delivered to the room which was a nice surprise The AC worked beautifully We were staying there for an event The hotel was centrally located for what we were doing It was also near a few preserves where I was able to explore in the mornings

Jamie Watkins

I like this hotel 🏨 The pillows are soft and the bed isn’t too hard The sheets and comforter are soft Walking distance to my works HQ

always a bonus Super close to The Old Pour House 🍺 in Freedom’s Commons which is an excellent restaurant for large groups for work or just hanging out after work The hotel has a bar and restaurant that I haven’t been to The decor in the rooms is ‘antique’ More to come

15. Hotel Baker (3-star hotel)

  • Address: 100 W Main St, St. Charles, IL 60174
  • Phone: (630) 584-2100
  • Ratings: 4.3 (654 reviews) Very good
  • Website : Hotel Baker
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Elegant rooms in a riverfront hotel offering free breakfast & Wi-Fi, plus a steakhouse & a bar.

About this hotel

Dating from 1928, this upscale boutique hotel sits on the Fox River, and is 5 miles from Prairie Landing Golf Club and 8 miles from West Chicago.The plush rooms feature period-inspired furnishings and antiques dating to the hotel’s opening. All have Egyptian cotton linens, free Wi-Fi, coffeemakers and cable TV. Spa suites offer whirlpool tubs on screened-in porches overlooking the river or the city.Continental breakfast and evening turndown service are complimentary. Additional amenities include a contemporary steakhouse and a cocktail lounge, plus a fitness center and event space.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 13 min walk to Pottawatomie Park
  • One of the few hotels in the area with room service
  • Guests mentioned “pianos” 10 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Yazz Jazz

There are so many reasons why this beautiful Hotel deserves 5 stars and more! I will start with the ambiance and amenities The Waterfront Room is gorgeous with lovely acoustics for a wedding ceremony or event for dancing The outdoor space on the riverfront is perfect for ceremonies and then of course the grounds are gorgeous for cocktail hours too

No one can COMPARE to the fabulous RAINBOW ROOM! Hello!?!?!?! A light-up dance floor with cool spots to grab photos from?! Yes please The food is fabulous and the staff is even better Kelly makes sure that clients are happy and that events are executed flawlessly She’s got a great eye for detail and is ALWAYS ALWAYS ALWAYS optimistic and coming up with unique and cool ways to make events successful The owners take great care of this venue and it shows WE LOVE HOTEL BAKER!!!

Nikki Onstead

Me and my husband went to St Charles for the first time I saw the pictures of the hotel and thought it is a good little historic place to visit and stay

I booked the hotel for two nights We got there late and the whole lobby was under construction, They gave us a dirty room with used water bottles under the bed and dirty bathroom that smelled We didn’t make a big deal as we didn’t want to ruin our trip, however we asked for a room upgrade The receptionist told us that we have to check out from our room at 1100 am and they will give us the other room as soon as they clean it We follow up with them 3 times and they told us that the room will be ready soon Five hours later in a weather of 10 degrees, after we heard no news, we went to check again and they told us that they are going to charge us $500 dollars for sanitation and the claim that we were smoking in the room which was a complete LIE! They even charged our credit card for 2 nights when we stayed only one night I called them and asked for the manager to call me and she never returned my call At the end they removed the second night charge and I had to call the bank to dispute the extra charges I traveled all my life internationally and THIS WAS THE WORST EXPERIENCE THAT I EVER HAD!!!! I DONT RECOMMEND THIS PLACE TO ANYBODY WHO WANTS TO ENJOY THEIR TRIP AS THEY DO NOT KNOW HOW TO TAKE CARE OF THEIR GUESTS AND THEY DO NOT HAVE ANY PROFESSIONAL COURTESY FOR THEIR GUESTS!!!!!PS never give them your debit card as they are going to charge you without any explanation

Jennifer Mencias

We recently attended the Easter Sunday Brunch that Hotel Baker hosted and it was a delight They had an impressive spread of food that spanned three different rooms The variety of food from pastries, to custom omelets, full breakfast items, seafood spread, meat carving station to many lunch/dinner items no detail was skipped

Oh and don’t forget the most amazing dessert section!!! The service was great, everything was top-notch! Thank you Hotel Baker for a great experience!

16. Holiday Inn Express & Suites Aurora – Naperville, an IHG Hotel (3-star hotel)

About this hotel

Set downtown, this down-to-earth hotel is a 7-minute walk from the 1930s Paramount Theater and 2 miles from the Phillips Park Zoo.The unfussy rooms and suites come with free Wi-Fi, flat-screen TVs, and sitting areas with pull-out sofas, plus minifridges, microwaves and coffeemakers. Upgraded quarters add whirlpool tubs and fireplaces.Parking and hot breakfast are complimentary. Other amenities include an exercise room, an indoor pool, a hot tub and a shaded patio. There’s also a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the bathrooms
  • Walking distance to the Aurora Regional Fire Museum and RiverEdge Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned casinos 10 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Patrick Dabbs

We had our wedding in Aurora and had lots of guests from out of town This was the hotel of choice and my wife and I stayed there as well It’s rare to stay somewhere and have no complaints but there are none

It’s super clean, the rooms are big and well accommodated, and above all the service was top-notch The front desk staff were so helpful I’ve stayed in a lot of Holiday Inns and this is the nicest Would recommend to anyone

Vickie Musni

Great experience Stayed here for three nights while in town for a wedding Staff was friendly and the room was very comfortable

I really appreciate big bathroom counters, and small bathroom night light, and having a microwave in the room I was disappointed we couldn’t log in to Netflix on the room TV or find any way to even purchase a movie

Scotty Ngo

This was probably the nicest Holiday Inn Express we’ve ever stayed at The hotel was clean and the front desk staff couldn’t be any nicer, we appreciate their hospitality! Traveling all the way from Phila, they made our few nights stay very comfortable and enjoyable ! Shout out to Julius for being so friendly to our little baby ! Highly recommend if you’re visiting the area

17. Hotel Arista (4-star hotel)

  • Address: 2139 City Gate Ln, Naperville, IL 60563
  • Phone: (630) 579-4100
  • Ratings: 4.6 (939 reviews) Excellent Eco-certified
  • Website : Hotel Arista
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic hotel with polished quarters, plus fine-dining, a fitness center & a high-end spa.

About this hotel

Located near Interstate 88 and 5 miles from the DuPage Children’s Museum, this upscale hotel is both 9 miles from the Hollywood Casino and the Paramount Theatre.The bright rooms include free Wi-Fi, iPod docks and flat-screen TVs, plus minifridges, marble bathrooms with low-flow water fixtures, soaking tubs and separate showers. In-room dining is available. Suites feature separate living space and floor-to-ceiling windows.Amenities include free parking, a fitness center and a high-end spa. Dining options consist of a chic lounge serving Greek food with cocktails, and a trendy gourmet restaurant featuring American cuisine.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests liked the chic bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here a while ago and it was one of the best hotels I have stayed at The door man was very friendly as well as the front staff The rooms were amazing, very clean and spacious

I have never had room service and I was one of the best experiences of my life as you can see I didn’t order anything fancy but it was still amazing

DIVINE DESTINY

This hotel was extremely clean and comfortable The staff is polite, warm and inviting upto the cleaning staff Speaking of, they do a remarkable job of cleaning the rooms

This is coming from someone who generally travels with my own pillow, sheets, blanket and cleaning supplies I did not have to put in any additional work to make this place up to par for my visitIf you are there and looking for breakfast, try the coffee and smoothie place a few steps away (I forgot the name, my apologies) However, the ham and Swiss croissant was simply amazing!The only downside to my visit, was the bar was not open during my visit on a holiday weekend It turned out ok, because the location of the hotel gave countless other close options right on and off Route 59

Lillia Amor

The reservations manager Emily here made my stay absolutely repulsive I over slept and did not extend my stay, instead of receiving a phone call from the reception to politely ask if I was extending my stay- Emily approved of the staff barging into my room as I was naked showering I have never in my life experienced this at a hotel

When I told her my concerns she let me know that she can send someone to gathering my things for me to check out This was upon telling her that I feel uncomfortable extending my stay further since anyone can come in- unapologetically Being a woman staying alone this was a repulsive reaction from Emily I would never wish this upon anyone The hotel is nice, but unfortunately an unqualified reservation manager has trashed it

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