hotel with spa in Oak Lawn, IL

1. Crowne Plaza Chicago SW – Burr Ridge, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 55, this unfussy hotel is 9 miles from the Brookfield Zoo and 7 miles from the Graue Mill & Museum.The straightforward rooms offer free Wi-Fi, flat-screens and sitting areas, plus minifridges and coffeemakers. Upgraded rooms add living areas and whirlpool tubs.Parking is complimentary. Other amenities include a casual bar/restaurant and a business center, as well as an indoor pool and a gym. There’s also meeting and event space for up to 370 people.

Things You Need to Know

  • The rooms have TVs
  • 8 min drive to the Waterfall Glen Forest Preserve
  • Some guests disliked the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ryan McBurney

Crowne Plaza is an IHG hotel, which is why I stay there However, I while I honor the chain, I question the “pay for breakfast” option – the quality and selection of which is comparable to any other free continental at most other hotels The bar is adequately stocked – but not incredible, and the rooms are about par for their price

What saves this review from being 3 stars is Heather at the front desk She is kind and intelligent, super responsive and worthy of at least a raise and bonus Where the hotel itself was lackluster, she provided the shine and then more

Andreas Scholz

Hearing protection required!This hotel is located directly at the Interstate with paper thin walls and windows This was a hell of a night

To be fair, they have rooms facing the rear but said they were all sold outAt checkin we were told about the hotel breakfast The next morning we were asked to pay for it even though it was never mentioned before In addition the breakfast is average at mostThis was the one and only time I stayed there Only giving it 2 stars because the rooms were clean and the bed was decent

Jacob Payne

Nick and Kelley made my business trip much better Nick was always on top of it at the front desk and took care of everything I needed even though he was definitely doing double shifts and had every reason to not help me out, even when working on his birthday! After a long days work Kelley was a welcome sight at the bar/restaurant and took care of me and my coworkers and went above and beyond what I expected from this hotel These two along with the friendly front of house staff and shuttle drivers made my trip much more pleasant

2. Hilton Chicago/Oak Lawn (4-star hotel)

  • Address: 9333 S Cicero Ave, Oak Lawn, IL 60453
  • Phone: (708) 425-7800
  • Ratings: 4.1 (2244 reviews) Very good Eco-certified
  • Website : Hilton Chicago/Oak Lawn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with indoor pool, multiple eateries & event spaces, plus a free airport shuttle.

About this hotel

This modern tower hotel is 4.3 miles from Chicago Midway International Airport and 15 miles from downtown Chicago.All rooms offer sophisticated decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and wet bars.Dining options include a relaxed bar/grill serving classic American dishes, a cafe and a coffee shop. Other amenities include a fitness center and an indoor pool. There’s also a business center and over 17,000 sq ft of meeting space, plus a free airport shuttle.

Things You Need to Know

  • 26 min drive to the Pullman National Monument
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the beds but some disliked the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “banquets” 21 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the relaxed bar

Feedback From Real Customers

VP

Best check in experience Jamal was fantastic and made my check in process extremely easy He gave great food recommendations, including the on-site restaurant

The ladies in the morning were great as well, and the sales manager even took a moment to compliment my shoes Everybody was dressed nice, they smiled and greeted you, and I just can’t praise everyone enough My visit was to bury my grandfather, so to have such great customer service during this time made my stay even better

roeshell robinson

We arrived late on Friday night and Jessie was working the front desk and he did a great job of getting us checked in without any issues He recognized me as a Hilton Honors guest and he immediately told me about the hotel restaurant, bar and other features This hotel had plenty of free parking and it is great shape

The food in the restaurant was reasonably priced with a great selection There is a nice fitness center and indoor pool Our room had a fridge which came in handy the beds and pillows were comfy and there was plenty of space in our room The ice machine is on all of the even floors We were on the 1st floor so we had to walk up to the 2nd floor to get our ice The room does not have a microwave but there is a microwave downstairs in the snack area that we used to warm up our food when needed This hotel has everything you need There’s also a nice breakfast spot too in this hotel for your bagels, fruits, juices, coffees, and other items This hotel was better than I expected and the service was great!

Theresa Griffin

I had my first Women Conference here at the Hilton Oaklawn / Chicago location and no matter the problem the management worked it out! The catering staff was super excellent and Sue was the Catering manager for our event! Beautiful spirited individual! Because it was geared to women they tried hard to give us a great female staff presence and we truly appreciated it so much! Tom and Greg were the best Hilton Hotel mangers you could ask for! Greg even started cleaning & inspecting rooms to assist in getting our ladies in their rooms in a timely fashion! We fell in love with him! Our Catering agent Anne did her absolute best to prepare the mangers and give us what we needed when we booked the location! The conference food was delicious and beautifully prepared! Javier the custodial engineer went above and beyond! I definitely recommend this location if it’s your first time so that you have a supportive hotel staff who cares!

3. DoubleTree by Hilton Chicago Midway Airport (3-star hotel)

About this hotel

A mile from Chicago Midway International Airport, this laid-back airport hotel is 4 miles from soccer games at SeatGeek Stadium and 12 miles from the Art Institute of Chicago.Straightforward rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves and coffeemakers.Parking and an airport shuttle are complimentary. There’s also a casual bar/restaurant with a terrace. Other amenities include an exercise room and an indoor pool, as well as a business center and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • 22 min drive to Grant Park
  • Guests praised the friendly service
  • Guests mentioned “cookies” 12 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

gg taruc

Overall it’s wasn’t bad Rooms and bathroom were clean and beds well made Want to give 5 stars but except for Kevin, front desk staff can be more on top of things and better trained

I also appreciated Kevin’s knowledge of getting around Midway Airport Had to pickup my family at airport at 1:00am and preferred not to get lost like in O’Hare

F F

Alyssa checked us in she was super sweet and helpful made us feel welcomed The room was clean and housekeeping even gave us extra towels Maria checked us out she was super busy but she took the time to make us feel important and made sure we had everything we needed before we left to the airport

With customers service like these two ladies gave us we would always choose doubletree

James Milks

This was a last minute choice due to flight delays, but it was enjoyable and conveniently located near Midway airportThe free shuttle was also convenient and appreciated, as it is less than a 10 minute driveRooms were clean and quiet, hotel restaurant was ok but not spectacular

Lots of airline crews checking in, which I considered a good sign

4. Hampton Inn & Suites Chicago-Burr Ridge (2-star hotel)

About this hotel

In a commercial area off Interstate 55, this relaxed hotel is 8 miles from the Brookfield Zoo, and 13 miles from the Lake Katherine Nature Center and Botanic Gardens.Bright, casual rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add sofabeds.Parking and cooked breakfast are complimentary. There’s also a gym, a heated indoor pool and a snack shop.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have microwaves
  • 8 min drive to the Waterfall Glen Forest Preserve
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests praised the fitness center, which has weight machines
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Linda Bentz

Relatively new, well-maintained, spotlessly clean hotel I am very particular about cleanliness and the room met my expectations Of the three front desk people we encountered during our stay, all were extremely friendly and accommodating

We were also happy to see that full breakfasts were back After check-in, it’s the first time I have ever received a text from a hotel inquiring as to whether or not everything was satisfactory in the room

A R

Really enjoyed my peaceful stay here The 2 ladies at the front desk, when I checked in, went beyond the usual to make me feel welcome The room was spacious, the view was good (considering the location), it was quiet, the bed, pillows and comforters were soft and comfy, breakfast was good

I did not make use of the pool or gym Ample parking space as well

Jeff Herdzina

WOW ! This place was a wonderful place Great staff, HUGE room Well, Let me explain that I am handicapped ( in a wheelchair on occasions) This room was HUGE!Even the door to the rest room was a sliding door, which made getting in and out a breeze

The TV again huge ( for a hotel room)Had a wonderful brunch great towels, coffee maker and coffee and even an Iron and board (if needed)close to shopping, food, and the highway system And never heard any of the traffic from I-55Again the room was huge You could of had 10 people in that room and still been comfortable Again it was a handicapped roomI just wish that my wife had told me that they had a pool down the hallThis will be my “Go To” hotel when in Illinois

5. Residence Inn by Marriott Chicago Midway Airport (3-star hotel)

About this hotel

This relaxed hotel is a mile from Chicago Midway International Airport, 11 miles from the Art Institute of Chicago and 10 miles from the Magnificent Mile.The modern rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs with premium cable channels.Freebies include hot breakfast, as well as parking and an airport shuttle. There’s also a grocery delivery service. Other amenities include an indoor pool, a fitness center, a patio with BBQs, plus a meeting room and laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 22 min drive to the Brookfield Zoo
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Kelsey Carlson

Lucy, from the front desk is fabulous I cannot say enough about her kindness, her attention to detail and her genuine concern for creating a pleasant experience for guests She truly went above and beyond to ensure that I was taken care of after a canceled flight and a long day of travel

I spend about half the year in hotels and Lucy truly stood out by providing next level customer service Thank you!

named javelin

Pretty nice place to stay, clean rooms, friendly staff, showers with water pressure, comfortable beds, I really have no complaints about this placeSome reviews have mentioned problems with sounds from the trainyard but they didn’t bother me at all in my room It was also really nice going walks on the sidewalk paths as opposed to the usual hotel experience of pure parking lot and nothing else

6. Jaslin Hotel (3-star hotel)

  • Address: 261 W Cermak Rd, Chicago, IL 60616
  • Phone: (312) 566-4777
  • Ratings: 4.2 (701 reviews) Very good
  • Website : Jaslin Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished rooms & suites in a low-key hotel with city views & a fitness center, plus a lobby lounge.

About this hotel

Set in Chinatown, this laid-back hotel is a 4-minute walk from an El station, 4 miles from the outdoor theater at Millennium Park and 3 miles from Shedd Aquarium.The polished rooms have city views and feature free Wi-Fi, flat-screen TVs, sitting areas and desks, as well as tea and coffeemaking facilities. Suites have separate living rooms. Room service is available.Amenities include a lobby lounge and a fitness center.

Things You Need to Know

  • Guests liked the rooms
  • 9 min drive to the Shedd Aquarium
  • 4 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “Chinese cuisine” 15 times
  • Guests liked the lobby, mentioned 16 times in reviews
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Kim L

After researching, my wife and I chose this hotel to stay 3 nights during our visit in Chicago last week We were happy we made the right choice Our room had an excellent city skyline view

The whole room was so clean as in its brand new condition The bed was comfortable We felt very safe as everyone had to use a room key to enter the building and function the elevator, while the front desk was just feet away from the door Location was excellent to us, right in the Chinatown and close to the train station This hotel definitely deserves a 5-star rating Only one thing I would suggest is the staffs at the front desk need a hospitality training Out of 3 staffs at the front desk we had encountered during our stay, only the one handled our check-out performed well They did their job well but they should greet the check-in guests and wear a bit friendly smile on their faces

Joshua A

All-in-all, not a bad hotel! With no surface or garage parking, it’s a free for all but luckily there is a public parking lot near the rail station for $16/day No breakfast, no pool, no frills – just a clean and quaint hotel lobby with clean and cozy rooms Two stairwells lead outside leaving the elevator as the only option to travel directly between the room floors and the lobby

Never felt unsafe in the location of this hotel

Zachery Gottshall

No parking, no pool, no breakfast The rooms are barely big enough to fit two tiny “queen” sized beds, with too few outlets and very little furniture One positive is that each floor has a dispenser with filtered water that you can get either ice cold or hot enough to make tea

That probably isn’t enough for you to chose Jaslin over a more standard chain hotel though Jaslin is fine and may be a good choice if the location is really convenient for you Otherwise, there’s probably a dozen better hotels in Chicago

7. Aura

About this hotel

14400 S Cicero Ave, Midlothian, IL 60445(708) 272-6000

Things You Need to Know

  • 7 min drive to Bachelor’s Grove Cemetery
  • Guests mentioned “romance” 27 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

lori hines

Have never been Room was very nice and clean Nicely decorated

Shower was very nice We asked for an extra flat sheet that was never brought to us Our room had service rooms or something above They were very loud above us in the morning, and it actually woke us up when we were looking forward to sleeping in They kept dropping stuff above us and were very loud Our room was in front of the building near the busy street which was very loud They need to invest in better windows and sound proofing

Spicy Zing

Aura has always been a great spot to stay You can rent for a couple hours or for a night (must rsvp for overnight stays) I like that there’s different rooms to choose from and their reasonably priced

This is a Lovers Hotel, definitely meant for couples It’s a great place to take your significant other for a nice relaxing night together Though you must have a membership to even rent these rooms (M: $50, For a year)

J.O.B Telinfo

Aura really needs to upgrade all rooms especially Tryst room I got my package as advertised However, the room was not sound proof, no soap or conditioner in the shower dispenser, blood on the remote control which is a major negative!!!! Holes in the walls and etc You guys better do something because things like that will cause Aura at this location to be shutdown

I will not return to this hell and I want my refund for the blood on the remote control

8. The Gateway Inn of Oak Lawn (1-star hotel)

  • Address: 4657 95th St, Oak Lawn, IL 60453
  • Phone: (708) 423-4330
  • Ratings: 4.3 (224 reviews) Very good
  • Website : The Gateway Inn of Oak Lawn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: 1954 budget option with modern rooms (some with kitchenettes), plus free breakfast, WiFi & parking.

About this hotel

Situated 4.9 miles from Midway International Airport, this stalwart, family-run motel on a busy street in Oak Lawn has been in operation since 1954 and is 15 miles from downtown Chicago.The modern rooms come equipped with fee WiFi and 32-inch flat-screen TVs with premium cable channels. Upgraded rooms offer kitchenettes with microwaves and minifridges.Amenities consist of a complimentary continental breakfast with a waffle station and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 24 min drive to the Waterfall Glen Forest Preserve
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Crystal Caverly

At first I was a little apprehensive when we saw the place, however had a wonderful experience there The room smelled fresh and clean Wind during the summer time, was grateful to discover that the AC worked really well, And was surprised With the scolding hot shower shower after coming back you’re coming back from A very rainy cubs game

The people were friendly and the doors automatically lock when you step outside so do make sure you remember your keys It was only 35 minutes away from Wrigley Stadium, making it a great choice for anyone looking for a nice cheap hotel that’s clean and not too out of the way

9. Hilton Garden Inn Chicago/Midway Airport (3-star hotel)

About this hotel

A 1-mile drive from Midway Airport, this airport hotel is less than 9 miles from Brookfield Zoo and under 12 miles from downtown Chicago.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and free Wi-Fi. In addition, there are minifridges, microwaves and desks. Suites add separate living areas with pull-out sofas.Breakfast is available for a fee, and there’s an American restaurant, as well as a bar and 24/7 convenience mart. There’s also a fitness center and an indoor pool. Additional amenities include 2,100 sq ft of meeting space and a business center, plus a free airport shuttle.

Things You Need to Know

  • Guests liked the rooms
  • 21 min drive to Grant Park
  • Guests praised the professional service
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Will Thompson

Checked in on the second due to flight cancellations, needless to say I felt right at home Came down to the smell of bacon,ordered the French toast and let me tell you it was delicious I had it the next morning! Brice did a great job everything on the menu looked great Server was nice very attentive which was awesome I believe Vanessa is her name

Rooms where clean and comfy front desk where pleasant Definitely recommend

Jonea Charles

I read a review that said parking was $17, when I got to the hotel parking was actually $18 + tax which ended up being $24/nightThe room was big, clean and comfortable, no complaints thereBreakfast and lunch cost, there is no complimentary breakfast, even the things you’d think were complementary was like $6, for a bagel it was $6

But I paid for a freshly cooked breakfast and it was not good The bacon was way too salty, the cheddar cheese for the eggs was nasty, potatoes were a little over cookedIf you think parking for the hotel is ridiculous just don’t go to Chicago, EVERYWHERE WE WENT WE HAD TO PAY FOR PARKING, I’ll never go to Chicago again

Bill Johnson

Check in process was great and I was recognized as a Diamond member No mention of a room upgradeRoom was nice and clean

Very modern with plenty of plugs and USB ports Room had a Keurig coffee maker Bathroom had regulal size towels Shower water pressure was weak Used shuttle to the airport Plan for 30 minutes as they stop at all of the hotels in the plaza Overall experience was excellent

10. Chicago Marriott Southwest at Burr Ridge (3-star hotel)

About this hotel

Set near Interstate 55, this upscale hotel is a 7 miles from Graue Mill and Museum.Polished rooms come with flat-screen TVs, minifridges, and tea and coffeemaking facilities. Wi-Fi is available (fee). Suites add separate living areas, pull-out sofas and/or whirlpool tubs. Club quarters have access to a private lounge with perks such as continental breakfast and evening appetizers.Amenities include a restaurant/bar serving American cuisine, plus an indoor pool, a hot tub and a fitness center. There are also 10 meeting rooms, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to the Waterfall Glen Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the lobby, mentioned 25 times in reviews
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Pine Valley

Michael and the kitchen and event staff at the Marriott Burr Ridge were exceptionally helpful and accommodating in hosting our group at their outdoor patio following a memorial service for a family member We arrived to find the table and appetizers set and ready Our dinner was great, with very polite and professional service

They truly went above and beyond to help us out, even preparing off menu dishes for our kidsThe hotel itself was clean and well updated with spacious rooms I’d highly recommend staying here if you’re in the area and booking family gatherings here as well

Emmanuel Gabriel Scott

My wife and I traveled to Chicago for the 4th of July weekend and had the pleasure of staying at this lovely Marriott location Our experience was truly amazing The rooms were beautiful and the service was simply brilliant

We especially enjoyed the customer service of a young gentleman by the name of Justin He was very friendly and most helpful

Jaquay Bails

The room was very nice and MOST of the staff was polite, But

I was harassed about a form for a friends and family rate By Regina that I myself sent and the employee sent from our personal emails She was saying she didn’t receive it so I sent it right then and there just for her to say that’s not the right form then she said it was but it wasn’t filled out correctly so I filled it out just how she wanted we didn’t get this resolved until 5pm the next day and she says “anybody can book under this rate I was trying to make sure it wasn’t fake “ So imagine how that made me feel she wanted me to pay full price so bad she kept threatening to change the rate over something I Already sent I Had gotten frustrated and said” I will leave”Thats the only thing she heard she kept asking when I was leaving They gave us free breakfast for the inconvenience, butgave us the wrong time She overcharged my card $87 I Had 2 Unauthorized transactions so I asked was I charged a holding fee First She says no, so I asked how much the room was , but it wasn’t adding up to what they charged my card Then she said I was charged a holding feeThen I asked about the $47 unauthorized transaction when you add things to your room they take it out of your holding fee Not Charge you $47 for a $20 purchase she said “when I Add things to my room they automatically over charge my card” Which is bs because I work for a hotel and once I said that and she seen I caught on to her game she finally decided to be nice I know how the system works She was rude for no reason I never disrespected her I talked to her politely and gave her what she needed Mind you it’s my birthday I will never stay here again and if you a person of COLOR I’d Advise to to look at some other cities , other than Burr Ridge

11. Chicago Marriott Midway (3-star hotel)

  • Address: 6520 S Cicero Ave, Chicago, IL 60638
  • Phone: (708) 594-5500
  • Ratings: 4.2 (1075 reviews) Very good
  • Website : Chicago Marriott Midway
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with American dining, a Starbucks & an indoor pool, plus a free airport shuttle.

About this hotel

This upscale hotel is 1 mile from Chicago Midway International Airport and 11.9 miles from the Willis Tower in downtown Chicago.The relaxed rooms have flat-screen TVs with premium cable channels, plus desks and coffeemakers; some have minifridges. WiFi is available for a fee. Club level quarters offer access to a lounge with free breakfast and evening appetizers. Suites add separate living areas, and some have pull-out sofas and whirlpool tubs.A 24-hour airport shuttle is free. There’s an American restaurant, a pub and a Starbucks cafe, as well as an indoor pool, a hot tub, a fitness center and a business center. Parking is available for a fee.

Things You Need to Know

  • Guests liked the clean rooms
  • 22 min drive to Grant Park
  • Guests liked the service, which has a concierge
  • Guests mentioned lobbies 29 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jamie Dyba

Reserved a room almost 3 months in advance of our trip The shuttle was so inadequate that it was completely packed with no room for all the waiting passengers for 3 full round before we were even able to get on to go to the hotel We arrived after traveling all day, get up to the room and find out that while we paid in full in advance for a room with 2 queen size beds (for 4 people) we were given a room with just one king bed with no couch or pull out for the other sleeping arrangements

We asked the front desk for a roll away bed or a cot because we were tired and didn’t want to make a big fuss They told us to sleep on the floor Yes, the floor They told us there was no manager on duty to speak with until the next day and wouldn’t give us any solution other than to sleep on the floor because they over booked and gave our room away

Nelson Reyes

Don’t know what happens with Marriot hotel Made reservation via phone Got to the hotel just to found out that I didn’t have a reservation

Once I showed my confirmation they kept looking until they found my reservation Got there late because my flight got delayed So from 3:00 am they wanted me to wait until 5:00 am to check me in Which is absurd Paid for a hotel that wasn’t giving me a room Had to wait in the lobby for more than an hour We are sleeping the the sofas I really just wanted to cancel and go somewhere else I am still waiting

Gary Ma

Obnoxiously loud room with all the planes flying overhead Like most airport hotels, they could care less about sound insulation Management, please don’t give me some corporate platitude about trying to do better next time because unless you are planning to soundproof the entire building, you can’t do better

Also, staff was rude and incompetent–the guy couldn’t find our reservation and when pressed, declared there were no reservations until his coworker found the reservations I was also put on hold and forgotten when i tried to request something grom the front deskThen they acted like nothing happened I ended up asking for extra bedsheets so I could sleep on the bathroom floor because it was the only quiet place I could find (SEE PIC) And there are minor irritations like the nonsensical requirement of a card key to access the ice machine And equip your vans with some shock absorbers Not impressed with the Marriott brand overall Overpriced and overhyped

12. DoubleTree by Hilton Hotel Chicago – Alsip (4-star hotel)

About this hotel

Adjacent to Interstate 294, this traditional hotel in suburban south Chicago is 9 miles from Midway Airport.Flat-screen TVs and free WiFi are offered in each room, as well as simple decor and custom-designed beds. Suites add separate living areas with sleeper sofas.A restaurant specializing in steak offers American favorites and Sunday champagne brunch, and a lounge serves appetizers and drinks. There’s also a fitness center and indoor pool. Other perks and amenities include a free Midway airport shuttle, 11,500 sq ft of function space and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Bachelor’s Grove Cemetery
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned microwaves 23 times
  • Guests mentioned “banquets” 14 times
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Scott Diesel

I expected more I guess The rooms were okay beds were comfy but they said my room came with breakfast and they later told me I couldn’t get it Double trees usually give their guest free cookies but everytime we asked they were out (kinda a reason we picked it)

I’ve stayed at other double trees in the past and had a lot of better experiences Plus the hotel stunk!

Becky Hull

I booked my stay through the park/sleep/fly website because that was the most convenient for my elderly parents and me to find parking for our car during our trip We needed to leave our car for just under two weeks and we stayed overnight the night before our flight We were so tired upon arrival to the hotel, we decided to just stay at the hotel and have dinner there, which was surprisingly good and was served by a good-natured, kind man

(We loved the warm cookies upon arrival too!)Then upon our return, we experienced some difficulty in getting back to Chicago and had to have our flights changed I was concerned because I had given the front desk my return flight info but now everything was different and we would be coming in late at night, on a different day Thankfully, Melissa, who answered the phone when I called several times to try to keep her updated with the changes, was really friendly and helpfulJohn was our driver to and from the airport and he was extremely professional and helpful When John dropped us off at Midway at the beginning of our trip, he was right on time, he handled all our heavy luggage, and he helped my elderly parents in and out of the van We definitely appreciated his kindness! I also appreciated how clear he was when dropping us off regarding where he would pick us up when we returned I can see how many travelers could get confused regarding pick-up but John had explained very well to us where we should meet him when we returned (This saved a ton of time and frustration)Upon arrival to the hotel parking lot, John drove right over to our car and was extremely helpful again with all of our luggage I would like to recommend these employees for some sort of recognition as well as a raise Had Melissa not been so helpful or responsive on the phone, John would not have had any idea about our changed plansI’m incredibly thankful for this good experience and I will recommend your hotel/shuttle service to any/all of my friends needing to fly in or out of Midway Thank you so much

Domminique Kinnie

I stayed here pre-COVID for a family reunion It was great Stayed here this weekend and checked out after 1 day

My room had a weird smell There was a half bottle of water that I’m guessing the previous guest drank out of It was left on the table with the other bottle of water and still had the $200 Hilton tag on it like nothing was wrong There were brown spots in my bathroom sink Maybe makeup? Not sure Hair in my tub that wasn’t mine There is a maintenance guy who I guess checks the pool periodically A lot of kids were in the pool, he seemed to hyper fixate on the black kids when all the children were just playing and being kids He seemed to pick them out I hate to say that, but I observed it twice And that’s what it was giving Won’t be staying here again

13. Home2 Suites by Hilton Chicago McCormick Place (3-star hotel)

About this hotel

In a commercial area amid shops and eateries, this casual hotel is a 4-minute walk from Cermak-McCormick Place station, 2 miles from the Field Museum of Natural History and 3 miles from the Art Institute of Chicago.Warmly decorated suites come with free Wi-Fi and flat-screen TVs, as well as kitchenettes and sitting areas. The 1-bedroom suites provide separate living rooms.Complimentary breakfast is served in an informal dining room. Other amenities include a bar, a gym and an indoor pool.

Things You Need to Know

  • Guests liked the clean rooms, which have kitchenettes
  • Some guests complained about the bathrooms
  • 5 min drive to Grant Park
  • 4 min walk to nearest transit
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Charles Gervasi

The hotel is okay, but it’s not that nice for a hotel attached to a convention center In our room the dishwasher and Internet did not work The door to the bathroom was a sliding closet door a few inches in front of an opening in the wall, with no latch or lock

The TV had a cable unplugged The room was large, but inefficient in use of space The pull-out bed worked but was on the cheaper side The main bed was okayThe staff were friendly and helpful The property itself is a cheap hotel The sign and lobby made it feel like it was going to be a nice mid-range hotel, but the room felt cheap

Braxton McNeill

The room smelled like smoke but was otherwise clean & nice! The location is excellent for the Convention Center Fatpours on the 1st floor is a nice sports bar & I had a good time there The continental breakfast was good & overall I had a very good day experience at Home2 Suites

I’d stay here again & would recommend it to anyone staying in Chicago for a few days

Anthony McCabe

Edited to give 3 stars, but the story stands And if it weren’t for the guest services manager, Ashley, I’d planned on canceling my reservation and moving to a different hotel, keeping this as 1 starI’ve been in the lobby for 75 minutes now because “they gave my room away”

I’ve been traveling for 11 hours 3 airports, 2 planes, 3 trains and a half mile walk to be waiting for a room to be ready for 75 minutes Anyone knows after a long day of traveling, sitting in the lobby is the last thing you want to be doing especially with 4 days of conference ahead of you with a $2000+ bill, to say I’m not impressed is an understatement If the actual stay wows me, maybe I’ll change my review, but this is really unacceptableThe rooms were nice, but the water pressure is laughably weak for $250-300/night

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14. The Wheeler Mansion (4-star hotel)

  • Address: 2020 S Calumet Ave, Chicago, IL 60616
  • Phone: (312) 945-2020
  • Ratings: 4.2 (104 reviews) Very good
  • Website : The Wheeler Mansion
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant quarters with European antiques & art, plus a free gourmet breakfast & a courtyard garden.

About this hotel

A 6-minute drive from McCormick Place convention center, this stately B&B housed in a landmark 1870 building is a mile from the Field Museum.Luxe, elegant rooms are decorated with European art and antiques. All have have free Wi-Fi and flat-screens, plus bathrooms with soaking tubs, walk-in showers and designer toiletries. Suites tack on fireplaces and seating areas. In-room spa services are available (fee).Freebies consist of gourmet breakfast, all-day coffee and tea service, and parking. Other amenities include a courtyard garden, meeting and event space, and bike rentals (surcharge), plus a private chef (surcharge) and laundry service.

Things You Need to Know

  • 5 min drive to Grant Park
  • 5 min walk to nearest train station
  • Guests praised the breakfast

Feedback From Real Customers

Courtney Carini

Don’t do it It’s as uncomfortable as it is beautiful I really don’t understand what all the good reviews are for

The main complaint I saw was about the staff, but I found the staff to be very friendly and helpful and attentive, though there’s literally only one person for everythingIt’s a beautiful old mansion and really cool to look at It even had a gorgeous garden Here’s why it’s great for looks but not for comfort:- It’s a 3-floor walk up Not disabled friendly No elevators No ramps- No thermostat If you want more heat, you have to plug in a faux fireplace Or use one of their embarrassingly old extra blankets- There are no standards like fridge, ice machine, microwave, snacks, beverages, etc- The keys are literal metal keys that also open the door to the building And not smoothly- The furniture is old too I did not use the wardrobe because it was so old and heavy, it wobbled forward when I opened it and the door was so front-heavy, it felt like it was going to tip over on top of me The desk was cute, but the lamp had no bulb- The water has no pressure In order for the shower to properly function, I had to put it on a narrow pulsing stream- Bugs Day 1 millipede Day 2 yellow jacket- The worst problem for me was waking up in the middle of the night to the whole place shaking like an earthquake This happens periodically from God only knows what, and the China cabinet in the hallway rattles with enough noise to wake you up (and I don’t wake up easily) I lost a lot of sleep while working a trade show, which was really a huge problemVisit this place But don’t stay here

A M Lombardi

Gorgeous property, exceptional service The Prairie District has always held allure The restoration of the Wheeler Mansion is beautiful from mansard roof to mosaic floors– and all the faucets and knobs in between

To ease the stay, David, manager and sole pandemic staff person, arranged every comfort He set up croquet on the lawn; he plated tasty breakfasts On my last day, David saved me from a rainy walk and ferried me to the El My friends and I felt as pampered as original Wheeler residents

15. Hilton Garden Inn Chicago McCormick Place (3-star hotel)

About this hotel

Directly connected to McCormick Place convention center and next to Wintrust Arena, this laid-back hotel is a 3-minute walk from Cermak-McCormick Place station and 2 miles from Adler Planetarium.Straightforward rooms feature free Wi-Fi and HDTVs. All have minifridges, microwaves, and tea and coffeemakers. The 1-bedroom suites come with additional bathrooms and HDTVs, plus separate living areas with pull-out couches. Kids stay at no charge. Room service is available.Amenities include a 24/7 gym and an indoor pool. Hot breakfast is served in a restaurant/bar. There’s a convenience store.

Things You Need to Know

  • 5 min drive to Grant Park
  • 4 min walk to nearest transit
  • Guests mentioned the service is friendly
  • Guests mentioned “Housekeeping” 12 times
  • The hotel has a boutique store
  • Guests praised the bar

Feedback From Real Customers

Cyndi H

Housekeeping and the front desk staff need better coordination I asked three times over two days for my room to be cleaned (you have to request it), and they never came Then I asked for just new towels, twice

Those never came I wound up having to steal towels from a colleague next doorSeveral of the rooms in our block smell musty, like there is mildew in the AC unit The least they can do is clean my room when I request it to help with the smellGiving this place two stars because the front desk staff is very professional and courteous, although I suspect there is simply not enough housekeeping staff to service three hotels I definitely would not come back for another convention, since they appear to be completely overwhelmed with a full house However, this is no excuse when all three hotels are advertised as an ideal choice for conventions due to their connection to McCormick Place

Glen Vest

The hotel is not — not quite what I’d consider “five star” but a good “four star” — it needs another restaurant option, especially considering that the area nearby does NOT offer many dining options The in-hotel Starbucks should have longer hours, too, rather than only being open 6 am to 2 pm — I’d like to have my afternoon caffeine fix, too! The staff, however, were “seven star” people!!! The staff at this Hilton were, without exception excellent, helpful, and quick to both answer questions and deal with any requests (such as calling a taxi on the morning of my departure) I recommend!!!

Jay Silky

Hotel was nice, close to things, called downstairs about my fridge they came right up gave me another one, front desk was so helpful, And a plus to The Manger Marcus no him personally, had problem with my room, he took care of it No problem at all Lil noisy in the hall but it was all 👍👍👍👍👍👍👍👍👍👍👍👍👍

Just wish they had a hot tub But it was worth the stay, and the pay

16. Courtyard by Marriott Chicago Midway Airport (3-star hotel)

About this hotel

A mile from Chicago Midway International Airport, this straightforward hotel is 9 miles from the Brookfield Zoo and 4 miles from the soccer games at SeatGeek Stadium.Relaxed rooms offer free Wi-Fi, desks, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas with sofabeds.Parking and an airport shuttle are free. There’s a living room-style lobby and a patio, as well as a casual restaurant, a business center and 7 meeting rooms. Other amenities include an indoor pool and an exercise room.

Things You Need to Know

  • 21 min drive to Grant Park
  • Guests liked the friendly service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests mentioned “Bistro” 12 times
  • Guests mentioned lobbies 16 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joseph Sanchez

Nice hotel in the cluster of hotels near Chicago Midway Airport The room was nice and was a good rate for the areaThe cafe / Starbucks downstairs is nice

However I had an issue where a member of the staff came into my room in the evening after I checked it They did not knock and used the manual key to enter without my consent I reported this to the staff at the front desk and they said they will investigate However this is still unacceptable behavior for a hotel staff member, so even though I expect this to be an outlier I want to warn anyone else considering this hotel

Nova Talukder

This hotel is good for a one night stay but nothing more The day we checked in, the hotel maintenance had done a deep cleaning of all the carpets in the rooms but we didn’t know that and walked into soaking wet carpet and obviously it’s not a good feeling to be walking on that We told the front desk and later a guy came with a fan to dry it but of course that was no help at all

Breakfast was good at the bistro If you need the airport shuttle, make sure you stand outside or else they’ll leave without even stopping and you’ll end up waiting longer than 20 minutes as it comes every 20 minutes The first time the shuttle completely passed the hotel without stopping so we waited an extra 20 minutes (40 minutes total) so be prepared for that So like I said, it’s only good for a one night stay

Chauncey Williamson

My stay was wonderful because most of the time was spent with family but because of sleeping arrangements I had to sleep on the couch and I tossed and turned all night so I didn’t get to sleep well like I normally do In spite of that the Hotel was great! The nice flavored water in the lobby quenched my thirst every time although I didn’t get a chance to go swimming I bet the pool was super awesome as well and I’d definitely stay there again but next time I get the bed 🤣☺️

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