hotel with spa in San Juan, PR

1. Trópica Beach Hotel

About this hotel

Set on a residential street, this contemporary hotel is a 3-minute walk from Ocean Beach, a kilometer from Expressway 26 and 2 km from the Museo de Arte de Puerto Rico.Warmly decorated rooms have en suite bathrooms. Some add furnished balconies.Loaner bikes and snorkeling gear are complimentary. There’s also an outdoor plunge pool, a cafe and a chic restaurant, plus a bar.

Things You Need to Know

  • Guests praised the beds
  • 12 min walk to Playa Ocean Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned restaurants 48 times
  • Guests mentioned pools 13 times

Feedback From Real Customers

Zaina Il

Will definitely stay here again! Perfect location just a block away from the beach Important to mention they give you towels AND chairs for rentModern updated rooms that are very clean! No carpets which I appreciate

Staff is super kind and helpfulThis is a simple nice modern mid end hotel in a city like area, not a resort, keep that in mind to all those looking! It’s not beach front all inclusive with chairs, umbrellas, cabanasand that’s not why people come to this location It’s very much nice local corner of San Juan with a local beach and lots of local hangout spotsThis is what I was looking for in my stay and had everything we could need for a very fair price and perfect location in a city like area walking distance to local beach, restaurants, and cafes but also has parking for fee if you have a carNote: no elevators !!

Torianesha Davis

Hidden gem All staff members were very nice and service us top notch The room was perfect for what we needed

I actually like that there is a restaurant on site but it is not affiliated with the hotel The location is great A short walk to the beach and a few restaurants The only reason I did not give it a 5 is because there is no elevator

Kuen Roberts

When I come back to Puerto Rico I will stay here again The staff was very friendly I appreciated that they gave us free water and a nice tropical drink upon arrival

They had beach towels and beach chairs that we were allowed to use at any time for free The rooms were cleaned as often as we needed The location is perfect too Just a block away from many restaurants and just a block away from the beach Highly recommend!

2. Hyatt Place San Juan (3-star hotel)

About this hotel

This relaxed hotel is 5 km from Castillo San Felipe del Morro, 3 km from art exhibitions at Museo de Arte de Puerto Rico and 2 km from the sandy Condado Beach.Straightforward rooms and suites offer complimentary Wi-Fi, flat-screen TVs and pull-out sofas, plus minifridges, and tea and coffeemaking facilities. Some have living areas.Amenities include an outdoor pool, a terrace and a gym. There’s also a cafe/bar, a 24-hour market and a pool bar, plus meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • 5 min drive to Condado Beach
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 31 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Emma Fabre

The rooms are spacious and clean, the pool is great too Breakfast was really disappointing, especially for the price you pay Moreover, they mistakenly billed us two nights instead of one, rather unprofessional for a hotel that would like to be seen as high-end

They indicate they have a 24/7 desk but, despite telling them in advance we will be arriving around 3AM because of our flight, we got a « no show » and two nights billed (we stayed only a night) Issue was quickly solved though

Alixandria Warren

I wouldn’t recommend this hotel and feel the other reviews are very deceiving The hotel is outdated, smells weird in general areas and rooms I went in three different rooms and found issues around cleanliness, quality of room, loudness of air unit and extreme dust

They also allow pets which is fine but I’m not a fan There is no microwave and coffee machine outdated There also seems to be mold growing and appears to be painted over or dirt There is also rust of a majority of furniture in room I think the staff however are amazing They are kind, friendly and extremely helpful I think this might be what gives the hotel such high ratings Overall the hotel is outdated but with great staff

Bill Westervelt

I was impressed with the staff at this Hyatt Check in took a total of 2 minutes, folks at the cafe/bar were very helpful and the bartender made a great margarita The room was showing its age a bit but they had a full complement of accessories (including an extra blanket), a modern HVAC controller, and it was relatively quiet – even on a Saturday night

There is not a lot around this hotel but it is in a nice area where you can go for a walk or a jog and its convenient to the airport The only real negative is the lack of restaurant choicesI would definitely stay here again

3. Sheraton Old San Juan Hotel (4-star hotel)

About this hotel

Overlooking the Bahía de San Juan, this refined hotel lined with palm trees is 10 minutes’ walk from San Juan National Historic Site and 11 minutes’ walk from the Cathedral of San Juan Bautista.The casual rooms come with free Wi-Fi and flat-screen TVs with premium channels, as well as tea and coffeemakers. Upgraded rooms include floor-to-ceiling windows, and suites offer 2 bedrooms. Some suites include balconies; upgraded suites have separate living areas and whirlpool tubs. Room service is available.There’s a vibrant eatery/bar offering open-air dining, as well as a gym, and a rooftop terrace with an outdoor pool, a hot tub and bay views.

Things You Need to Know

  • Walking distance to Plaza Colón and the San Juan National Historic Site
  • Some guests complained about the air conditioning
  • One of the few hotels in the area with a 24-hr front desk
  • Guests praised the vibrant restaurant
  • Guests mentioned casinos 39 times
  • One of the few hotels in the area with a fitness center
  • Guests praised the hot tub

Feedback From Real Customers

Anthony Orpen

Don’t forget to use ʜᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This site will compare countless booking websites and typically will have rates a lot cheaper than others! Thank me later! This place is the best rated in the area

I have been coming here for a very long time If you stay for a few days you for sure won’t be let downGreat location Everything you need was within a 10 minute walk or less Beach was 15 minute drive

Sarah Bancroft

Room was so coldI constantly had goosebumps Had to sleep in clothes and a hoody

I called maintenance and they were very prompt, they tried to fix it but couldn’tHe changed settings on the panel and told me to keep it as he left it and it would warm up but unfortunately it didn’tHotel is dated and in need of renovationsStaff were however very helpful and friendlyLocation was great lots to do and see just a short walk away

Ana Crawford

Waste of points The lobby and staff were nice but that’s where it ended Loud, dirty and run down rooms

Moldy smelling hallways An upgrade to a “balcony” room was a joke as you can’t even fit on the balcony The headboard leather was torn There was mold on the carpet by the balcony There was a layer of dust on the bathroom shelves Super disappointing and a total waste of my BonVOY points We would have changed hotels but only stayed one night prior to departure from the airport

4. Condado Vanderbilt Hotel (5-star hotel)

About this hotel

Set on the beach, this elegant Spanish Revival-style hotel is 1.4 miles from the Luis A. Ferré Performing Arts Center and 7.6 miles from Casa Bacardi distillery.Upscale rooms (some with ocean views) offer 48-inch flat-screen TVs, free Wi-Fi and coffeemakers, as well as safes. Suites add kitchenettes and separate living areas, plus 24-hour butler service.The fine dining restaurant serves contemporary cuisine sourced from local ingredients, and there’s also a casual oceanfront bistro, a wine bar, a cocktail bar and a cigar lounge. Other amenities include a spa, 4 pools and a fitness center.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Infinity pool” 19 times
  • Guests praised the grounds and the architecture
  • Guests liked the ocean views
  • Guests praised the fitness center, which has elliptical machines

Feedback From Real Customers

juana martinez

The hotel is amazing! You’ll never get bored There is plenty of activities/spaces to hang out, and different restaurants with drinks The vibe is awesome, guests are having fun, hotel personal are always ready to serve and help

The one thing that I didn’t like was that we paid for a water front bedroom and it was a city view bedroom but it had some lake view very far away so they were considering that a water front view We paid almost 200 dollars more per night for a water front, so be aware of that BUT the hotel manager was extremely nice and helpful He ended up giving us a ocean front suite, which was absolutely amazing!!! (Photos attached)Overall; we had a really good experience and I highly recommend!

Don Mosca

Make sure to use ʜᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking your hotel This website will compare countless booking websites and usually will have rates a lot cheaper than others! You’re welcome :)! This place is one of my favorites in this area

I have been staying here for a very long time If you stay for a few days you for sure will love it I’m sure!Superb service! We only stayed for one night, but it was worth it From the bellhops to the Ola bartenders, we were treated so well Room was luxurious and a real treat after a trip into the mountains Hope to come back!

Sasha Jade

Our room is very comfortable with a large screen TV, beautiful view and large bathtub There’s plenty of closet space and room service is excellentThe amenities are quite something also with several pools (including a beach view infinity pool as pictured), a beautiful hot tub with waterfall walls, a beach with hotel umbrellas and loungers

The entire place is stunning We feel very lucky to have stayed here and look forward to our return in the future

5. DoubleTree by Hilton Hotel San Juan (4-star hotel)

About this hotel

Set in the Condado district, this upscale hotel is a 13-minute walk from the Museum of Art of Puerto Rico and 2.2 miles from Condado Bridge Beach.Rooms offer contemporary decor and custom-designed beds, plus kitchenettes, flat-screen TVs and free Wi-Fi. Upgraded rooms add balconies, wall beds and/or garden views.Freebies include a beach shuttle and cookies upon arrival. Dining options include a restaurant serving breakfast (fee) and international cuisine, Asian and pizza restaurants, and a chocolate shop, plus a coffee shop and a 24/7 convenience store. There’s an outdoor pool, a fitness room and an upscale spa, as well as a business center.

Things You Need to Know

  • 6 min walk to the Museum of Art of Puerto Rico
  • Guests mentioned the rooms are clean but small
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “Umbrella” 10 times
  • Guests praised the breakfast
  • The fitness center has treadmills and weight machines

Feedback From Real Customers

sharlene brown

This hotel has been updated (relative to the Hilton Ponce property we spent the first 5 days at) However, the room wasn’t thoroughly cleaned — debris from previous guests on the floor and the bed linens appeared unchanged We requested clean linen and changed it ourselves

The restaurant was nice and the food slightly above average but service was always excellent The chicken wings with guava BBQ sauce was very good but the ribs were tough and not edible (per my mom)In the immediate vicinity of the hotel, there is a Denny’s, an Asian restaurant, and several other stores Going down the block and around the corner, the neighborhood appeared run downIf I travel back to San Juan, I’ll stay at the Marriott which is about 10 minutes away That property was right on the beach and had a huge lovely pool

Suchith Rajasekharan

I have stayed at Motel 6 with better facilities Don’t come expecting the amenities you’re used to in continental US or any other region with decent hospitality Only the restaurant at the front is upscale

Nothing else about this hotel deserves a star rating The rooms are small, shabby, poorly lit and congested The toilet doesn’t provide complete privacy which is weird if you’re not traveling with a romantic partner They charge 4 star prices for non star service The staff is either helpless or not very helpful Certainly not very hospitable You’re better off paying a little extra and staying at a 5 star hotel by the beach

Joseph Shackleton

Been here couple times now, never had a bad experience like some have posted Great location to just exit hotel and get out in the town Large supermarket right across the street and many restaurants located within walking distance of hotel

Staff are always pleasant and accommodating If you are looking for large rooms this is not your place, but most don’t go to stay in rooms anyway

6. Courtyard by Marriott San Juan Miramar (3-star hotel)

About this hotel

Set 1.6 km from Condado Beach, this relaxed hotel on a bustling street is 4.8 km from both Old San Juan Downtown and San Juan Cruise Pier.Casual rooms with warm decor offer free Wi-Fi, and flat-screen TVs with premium channels. They also include minifridges and coffeemakers. Upgraded rooms include sitting areas with pull-out sofas, while suites have separate living rooms.There’s an upscale restaurant and a more informal dining venue, as well as an outdoor pool and a fitness room. Parking is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Puerto Rico Museum of Contemporary Art and the Fortín de San Gerónimo
  • Guests praised the friendly service
  • Some guests complained about the upscale restaurant
  • Guests mentioned “cruise ships” 10 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Rick Ewart

I’ve been to San Juan more than a dozen times and this was possibly the best hotel stays yet Definitely above average in terms of hotel condition (well maintained) and the staff genuinely seemed interested in providing good service From the valets to front desk, to bar staff, and housekeeping, everyone was great

Heard similar comments from others there for work Its well located, within short walking distance of a super market and several restaurants It is where I plan to stay going forward

Anthony Orpen

Don’t forget to use ʜᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay They compare hundreds of hotel sites and typically will have rooms much cheaper compared to others! Thank me later on! This hotel is one of the best in this area

I have been coming here for a very long time If you decide to stay here you definitely won’t be disappointedAmazing! Truly one of the best stays near Old San Juan And the restaurant was also amazing I highly recommend this spot, thanks to the front desk and waiters for their great service

Jasper Buchert

Valet parking is $20 & is the only option if you have a car We were leaving for the airport the next morning & I asked about an airport shuttle at the valet They said yes, I asked several questions about how often it comes, he pulled out a clipboard & didn’t seem confused at all about what I was asking

I told him we were going to return our rental car & take the shuttle the next morning All seemed fine We return our rental car, & when we get back the front desk informed us there is no airport shuttle So after we returned our rental car, we must Uber to the airport No apology givenThere is a daily resort fee for reasons unclear The beach is a hike & there are no perks to the hotel (no shuttles, breakfast not included, fees for everything, etc)All of the shaded tables around the pool are reserved for restaurant customers & the lounge chairs in the full sun are uncomfortable & so hardBed was comfortable, shower was hot, room was tiny with nowhere to put your suitcase Just enough room between the end of the bed & the furniture to be able to walk The fire alarm was taken apart (is that even legal?) & housekeeping started knocking on doors at 10am, checkout is noon

7. Dream Inn PR (3-star hotel)

  • Address: 2009 McLeary Ave, San Juan, 00911, Puerto Rico
  • Phone: +1 787-200-6340
  • Ratings: 4.7 (226 reviews) Excellent
  • Website : Dream Inn PR
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual hotel featuring a rooftop terrace with city views, plus an outdoor pool & a koi pond.

About this hotel

Occupying a striking contemporary building with a geometric facade, this relaxed hotel is a 6-minute walk from Ocean Park Beach and a kilometer from PR-26.Relaxed, streamlined rooms come with free Wi-Fi, flat-screen TVs, minifridges and safes, as well as iPod docks; some have pool views and/or private entrances. Upgraded rooms add balconies. Kids age 11 and under (1 per room) stay at no extra cost with an adult.Limited parking is complimentary, as is breakfast served in a nearby bakery. Other amenities include an outdoor pool, and a rooftop terrace with city views, plus a lobby lounge area with a koi pond. Minimum-stay rules may apply.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 7 min walk to Playa Ocean Park
  • 16 min drive to Luis Muñoz Marín International Airport
  • Guests praised the friendly service
  • Guests liked the outdoor pool
  • Guests praised the lobby bar
  • Guests praised the beach

Feedback From Real Customers

Trish Hurley

This place was great! Very very clean, perfect location to beach and coffee shops and great restaurants and wonderful bakeriesThe staff is so nice and accommodating, couldn’t ask for better They were very helpful with advice

Some wonderful little sitting areas throughout the property… a wonderful rooftop deck and a little pool area, all very sereneSolar powered showers provided for a hot shower which is a true plus for us energy conscious peopleThe room we picked was smaller and Outback of the street traffic so it suited us very well Comfortable and convenient 👍

Josiah Simpson

FANTASTIC! My partner and I loved everything about our stay here The staff is incredibly friendly and knowledgeable about the area Jorge was awesome getting us checked in and giving us recommendations/info about the area

The hotel is beautiful and has all the amenities you could want for a top-notch beach stay The roof-top deck is really fun and has a gorgeous view The location is fantastic, and you are walking distance to a TON of amazing food and night life I adored getting to explore PR, and even got to take the ferry over to Culebra I cannot wait to come back! Thank you for helping make it a great trip!

Sara Nelson

I cannot say enough about the Dream Inn! The owners have really thought about every detail The rooms are clean, comfortable, and well decorated The island experienced a power outage during our stay, but our time was uninterrupted because they had a generator

The upper roof deck and pool area offer a nice place to hang and plan your day There are restaurants and a beautiful beach within walking distance Beyond the accommodations the owners are truly lovely and hospitable people My flight was delayed due to the power outage and they went above and beyond to try to assist my family, allowing us to access the facility even beyond our check out time to come up with a Plan B Thank you Dream Inn!

8. San Juan Water and Beach Club Hotel (4-star hotel)

About this hotel

A 2-minute walk from the sands of Playa de Isla Verde, this stylish hotel surrounded by palm trees is 6 km from the Museum of Art of Puerto Rico and 11 km from Castillo San Cristóbal.The airy, sea-themed rooms feature contemporary decor. All come with Wi-Fi, flat-screen TVs and iPod docks, as well as designer toiletries, and tea and coffeemakers. Some rooms have ocean views and/or minifridges. Suites have balconies and separate living rooms.There’s a Japanese restaurant and a rooftop bar. There’s also a fitness room and a rooftop pool overlooking the beach. Breakfast is available.

Things You Need to Know

  • 7 min drive to Isla Verde Beach
  • Some guests complained about the unclean, small rooms and the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the Japanese restaurant
  • Guests mentioned “an ocean” 60 times
  • Guests praised the terrace and the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Paul Rolince

The lobby and rooftop were very nice The rest of the hotel we experienced was very dated We had 4 rooms, all about the same quality which was not really an upscale experience for the price

Staff was great Always very accommodating Fernando was one of the front desk staff I encountered while I was there He was the best! Great location to the beach Overall it was a good experience, but will probably stay somewhere else next time

Nicole Hawkins

I wanted to celebrate my birthday on the beach and this was a great place to do it! The rooms themselves need renovation (3 out of 5 stars) but I was only in the room to sleep The restaurants and roof top lounge were wonderful! The staff and service deserve 5 stars The service began with the digital concierge texting me a few days prior to my stay

It was a very helpful service that answered many of my questions with prompt response times Upon arrival and during my stay, the staff where very helpful and accommodating Great location steps away from the beach and plenty to do in the area Would definitely stay again

cynthia Mueller

Well, my visit started off bad as soon as we arrived I had booked through a travel agent a room with 2 double beds for my daughter and I They gave us a room with one king size bed

When I tried to change it the hotel manager said that they didn’t have anything else available at that time but she could probably provide us with a room with a full bed and pull out sofa the next day That was fine As long as they fixed their wrong That never happened Also, per their advertisements, the room was to have a refrigerator and microwave which it did not They were also supposed to provide a continental breakfast which they did not, and please do not believe the pictures they show of the hotel The pool area does is very small and does not have chairs Their are beanbag chairs and they are not white as the pictures show Eventhough the rooftop restaurant is pricey, they have the best food and cocktails ever The wait staff and bartender’s are awesome That is the best part of the hotel Besides the room being wrong, it wasn’t a bad stay You just have to adjust to some things when you weren’t expecting to The staff was super nice and friendly

9. CasaBlanca Hotel (3-star hotel)

About this hotel

Set on a storied street in Old San Juan, this stylish, Spanish-style hotel is a 7-minute walk from the San Juan Cruise Port and 1.5 km from Castillo San Felipe del Morro, a 16th-century Spanish fort.Featuring wooden decor, the cozy rooms come with complimentary Wi-Fi, flat-screen TVs and desks. Upgraded rooms add balconies and/or reading chairs that can be converted into beds. Suites add sitting areas and fort views. Kids 12 and under (up to 2 per room) stay with their parents at no cost.An eclectic cafe, a lobby lounge with elegant tilework and vintage furnishings, and a roof deck with city and port views are on-site. There’s no lift.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Plaza Colón and Castillo San Cristóbal
  • Guests praised the friendly, professional service
  • Guests liked the restaurant
  • Guests mentioned “Patio” 13 times
  • Guests praised the architecture and the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Michelle Richard

My husband and I stayed at Casablanca hotel June 16-19, and I wanted to post a review because there were a couple of negative reviews that made me question our choice before our trip Let me say that this hotel is gorgeous, comfy, and in a great location and those reviews do not do the hotel justice It is what it is, a boutique hotel in a historical building, but it is so full of charm, and the owners have done an amazing job of using the available space

We stayed in a king bed room on the second floor, and it was very roomy, much bigger than a normal hotel room, with a sitting area Our “windows” faced the interior (enclosed) courtyard, but let in plenty of natural light, and the shutters could make the room as dark as night, which made for great sleeping-in time The bedding was soft and thick, and the air conditioner in the room let us keep it nice and chilly There was not a closet, but there was an area to hang our clothes The bathroom itself was small, but the shower was hugeThere is a Cafe and bar in the hotel, and you are steps away from dozens of shops and restaurants There are TWO rooftops- one with soaker tubs and the other with three partitioned Jacuzzis, and plenty of lounge seating on both, with gorgeous views of the cityParking is two small blocks away, and you get a discount from the hotel, it is only $14 a night When we take our next trip to Puerto Rico, we will definitely stay here again!

Lauren Vaughan

I can not wait to return (I am very lucky to live in Puerto Rico) The service was amazing (front desk), the room was extremely clean (very comfortable bed), and the 3 hot tubs on the roof made it the perfect Valentine’s Day/Night stay cation The room was worth the price (around $130)

I did not get the chance to try the restaurant, but the food looked good The location is also perfect and the parking garages (public) are the next street over

Michael Henne

This location is fantastic The hotel has hot tubs and deep bath tubs up on the roof that were great late at night They also have an arrangement with the nearby parking garage that’s only $13/day

Breakfast was charged separately, but very good They have a small bar that opens at 6:00 pm But what makes this a 5 star is it’s location

10. The Tryst Beachfront Hotel (3-star hotel)

About this hotel

Set in a colorful building, this trendy hotel along Condado Beach is 5 km from Castillo de San Cristóbal in Old San Juan, and 8 km from Luis Muñoz Marín International Airport.Streamlined rooms come with Wi-Fi, smart TVs and minifridges. Upgraded rooms add sitting areas and/or beach views. The 2- to 3-bedroom apartments offer kitchens and living rooms.A beachfront restaurant/bar has a terrace. There are also sunloungers and umbrellas on the beach.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • Guests mentioned the rooms are small and unclean
  • Some guests disliked the small bathrooms
  • Guests praised the friendly, professional service
  • Guests liked the restaurant, mentioned 35 times in reviews
  • Guests praised the bar
  • One of the few hotels in the area with a beach

Feedback From Real Customers

Dominique Blackwell

We loved our stay here! It was right on the beach (the highlight of hotel), convenient to local stores, restaurants, and bars (all within walking distance), and the staff was very friendly and super attentive- anything you want was a easy text message away! If I had to give any recommendations for an improvement would be better ventilation in the rooms The rooms are really small (which is standard for a boutique hotel) but because of that the room felt moist and stuffy at times (especially if the air conditioning wasn’t on) My other recommendation would be a separate sitting area outside for hotel guest! The restaurant inside the hotel has seating for restaurant patrons only, but as a guest it would have been nice just to sit out on that balcony area and enjoy the nice weather

Yusimy Reyes (Yusi)

Hotel personal very nice Front desk personnel very friendly and helpful However, rooms are not as cleaned as expected

Rooms need a little maintenance to make them look as they are promoted within their website Sink was loose; from the wall Toilet seat was not the size the toilet bowl required (oversized) Bed sheets were not changed during my 5 day stay It would have been nice to have had at least every other day; room service; done to the room and clean towels placed Otherwise, my rating would have been 5 stars

Luis Mercado

This is my 3rd time at The Tryst I love the location Super clean, with a beautiful ocean view

Small rooms, but I’m good with it The restaurant is A+ The staff is excellent and very friendly They always have helped me a lot In this trip, Alex Vargas made the difference helping me with some technical issues I had to work from the hotel Thanks to him, I could Thanks, amigos!

11. Mango Mansion™

About this hotel

On a tree-lined street in the lively Condado neighborhood, this casual hostel is 6 minutes’ walk from nightlife in La Placita and a 10-minute walk from Atlantic Beach. A bus stop is 5 minutes’ walk away.The straightforward mixed-gender dorms feature Wi-Fi, fans and linens; some have en suite sinks and toilets. Limited air-conditioning is available. Bathrooms are shared.A breakfast buffet is offered. Other amenities include a kitchen, a patio and a low-key lounge. Camping gear and beach equipment are available.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • Guests praised the beds
  • Walking distance to the Museum of Art of Puerto Rico and the Puerto Rico Museum of Contemporary Art
  • 16 min drive to Luis Muñoz Marín International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned bars 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Cassidy Warner

I had an amazing stay at Mango Mansion All of the hosts were very friendly and knowledgeable Corey was very kind while checking me in and provided me wonderful recommendations and directions to local attractions

Although the area can be noisy at night, I brought earplugs and slept perfectly because the bed & bedding were so comfortable The dorms and bathrooms were tidy and kept clean Wonderful shared community areas within the hostel to enjoy I loved that the hostel was within 5-10 min walks of cafes, parks, beaches, nightclubs, and restaurants- great location! Thank you for a wonderful stay, I will be back soon!

da w

This was my first time ever staying at a hostel It was a great experience over all Clean friendly

The group of fellow travelers is what really made this a great place I would give five stars but a few of the employees were less Hospitable then others, others went out of there way to make sure you had everything you needed Safe Clean Secure Accommodating Great location, easy highway access They did not have secure parking for my rental car but I did know this ahead of time

Anushka Uday

This place made sure to make me feel at home while me and my friends were staying there! The location was fantastic, but managed to make us feel safe as well! The people working there were so nice and welcoming, every morning I would look forward to seeing and talking to them! The facilities were very clean and there was always something to do Honestly, I can’t say enough nice things about Mango Mansion! Thank you for making our hostel experience an amazing one!

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12. Caribe Hilton (4-star hotel)

  • Address: 1 C. San Gerónimo, San Juan, 00901, Puerto Rico
  • Phone: +1 787-721-0303
  • Ratings: 4.3 (3182 reviews) Very good Eco-certified
  • Website : Caribe Hilton
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: High-end lodging with 6 restaurants & bars, plus private beach access, an outdoor pool & a spa.

About this hotel

This upscale beachfront resort is 2.3 miles from La Fortaleza and 2.7 miles from Castillo San Felipe del Morro in Old San Juan.The bright rooms have free Wi-Fi and flat-screen TVs, plus minifridges, coffeemakers and private balconies; some have ocean views. Suites feature separate living areas, and some add kitchenettes and/or whirlpool tubs. Room service is available.The property has 6 restaurants and bars, including an Asian restaurant, an upscale steakhouse and a tapas bar. There’s also a spa and an outdoor pool with a swim-up bar, plus a fitness center and private beach access.

Things You Need to Know

  • Walking distance to the Fortín de San Gerónimo and Balneario del Escambrón
  • Guests mentioned the rooms are unclean
  • Some guests disliked the unclean bathrooms
  • Guests mentioned the service is professional
  • Guests mentioned “Fortification” 12 times
  • The fitness center has weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

James Bedrin

My partner and I stayed at the Hilton Caribe for 5 nights on a reward stay It was hands down one of the best hotel experiences I’ve had We arrived early and they got us into an upgraded room as a courtesy for being a Diamond member

The view was breathtaking and I love waking up to it every morning The room was modern, clean and comfortable The hotel grounds were spotless and downright beautiful We loved the parrots in the lobby, the tropical gardens and the private beach All the employees we ran into were so kind and helpful There are a bunch of dining options on site with good hours There’s also a convenience store on site with everything you might need The breakfast buffet was probably the best I’ve been to We can’t wait to come back again

Lorraine Carr

I went to the Caribe Hilton to celebrate my birthdayMy room was exceptionally clean and so was the hotel The staff was great and breakfast was wonderful and the grounds were beautiful

I’ve visited the spa twice and really enjoyed my services I will definitely stay at this hotel again when I travel to Puerto Rico This was a solo trip to gain some peace and serenity and I felt very safe and sound in the hotel and everything was available to my liking Yes I gave a four out of five and that is only because there’s always room for improvement

Chandrelle Haynie

Everything you ever want in a vacation all in one place Beautiful views, gorgeous beaches, amazing pools including poolside bars, several different restaurants on one property Some of the restaurants were a little pricey but all of the staff provided great customer service and was very accommodating

The rooms were immaculate and very spacious The decor was amazing It was definitely a great experience for me

13. La Concha Renaissance San Juan Resort (4-star hotel)

About this hotel

Dotted with palm trees, this stylish, beachfront resort is 2 km from Museo de Arte de Puerto Rico and 4 km from Castillo San Cristóbal (18th-century fort).The cool, retro-style rooms come with free Wi-Fi and flat-screen TVs with premium cable channels, as well as coffeemakers and iPod docks. Some rooms include balconies and/or ocean views. Junior suites add pull-out sofas. Suites add separate living rooms. Upgraded suites provide whirlpool tubs and kitchenettes.Breakfast is available for a fee. The resort has 7 restaurants. Other amenities include a 24/7 casino, a lobby bar, 2 outdoor pools and a fitness room.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
  • The restaurant has a dinner buffet
  • Guests mentioned “an ocean” 140 times
  • Guests praised the ocean views
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Glen Keen

As a corporate pilot, I travel a lot, and see lots of hotels For a resort hotel, it so far has been the best balance of things to see, do, play, eat, work, and sleep Really enjoyed the the peace and quiet, listening to the ocean, when I needed to work and sleep

When it was time to venture out, there is plenty to offer Hotel is clean and air conditioner works well The room is well provided with space and amenities The beach is beautiful and would be great if my family was here Lifeguards are on watch Staff is very polite and attentive Check in was super fast Cons- Prices are high as you would expect for Spring Break Food and drink are expensive as well, but plenty of cheaper alternatives within walking distance if needed I would definitely stay here again

Crystal Johnson

This was my first trip to Puerto Rico, definitely not my lastThis hotel was okay but I expected more The lobby was always clean and refreshing

The staff out front that checked my bags were friendly and welcoming on arrivalThe only option to reheat a snack I had just purchased for breakfast from Starbucks down the block was to wait for the restaurant by the pool to open up at 11AM I purchased that item at 7AM specifically to eat by the pool rather than in my room Before my first full night, I had to alert the staff that my key card was not working I ended up five floors above mine while riding up with another hotel guest I assumed there was something wrong with the elevator I had to walk all the way down to the first floor since I was not able to use the elevator I booked a junior suite with an ocean view The ocean view was by far not much I wouldn’t even call it a partial ocean viewOn numerous occasions calls to the front desk went unanswered to the point I had to call using both my cellular device and hotel room phone at the same time I gave up at that point and had to leave my room on a few occasions to physically present myself to the front desk with my inquiriesThe day before my flight after scuba diving I attempted to shower on my return to the hotel The drain was clogged so I sat for 2-3 hours while maintenance staff tended to my issue I had to wait since I planned on showering all saltwater off of my body before souvenir shoppingThat same day during my final night there I attempted to use the jacuzzi which I had issues with and had to call staff around 8PM I fell asleep while waiting By the time they arrived and fixed the issue, I no longer wanted to use the jacuzzi and decided to go back to sleepOverall I expected better from this hotel during my first trip to Puerto Rico For the cost I paid, I was quite surprised

Megan Vazquez

This was our second time at this hotel and the second time we had issues staying here The first time they messed up our reservationWe frequent PR a lot because of family but we won’t waste our money staying here again

It’s not worth the priceThe second we got to our room the air conditioning was broken and it was 80 degrees – maintenance came to fix it- confirmed there was a problem so we asked the front desk for another room since it was our honeymoon and we had plans pretty much immediately after arrivingI chatted the front desk- they said they’d look into it and then never responded Instead we waited 2 hours for the AC to be fixed – canceling our plans and wasting our time sitting in the room with the engineers The rooms are outdated and half of the “amenities” didn’t work- like the phonesWe stayed at a cheaper hotel on the strip a couple of years ago and had a better time – with better front desk service We spoke to the front desk on 3 separate occasions and there was no resolution or follow up On our last day the water went out Which is understandable but since we couldn’t get ready to leave without water we asked for a later checkout and they could only offer an hour extension For a fairly new hotel I’d expect a little more The staff outside of the front desk were all awesome

14. AC Hotel by Marriott San Juan Condado (4-star hotel)

About this hotel

Near bars and eateries in the lively Condado district, this laid-back hotel is a minute’s walk from a bus stop, and 5 minutes on foot from a beach on the Atlantic Ocean. It’s 6 km from the 18th-century Castle of San Cristóbal.Bright, relaxed rooms offer Wi-Fi access and flat-screen TVs, as well as minifridges, safes, and tea and coffeemakers. Upgraded rooms have balconies and/or ocean views. Suites add separate living rooms.There’s a polished cocktail lounge and a tapas bar, plus a restaurant serving Spanish cuisine. Other amenities include a fitness center and a rooftop pool. Parking and coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms
  • 14 min walk to the Museum of Art of Puerto Rico
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned beaches 120 times
  • Guests praised the fitness center
  • Guests liked the nightlife

Feedback From Real Customers

Miss Natuful Blessing

I hesitantly booked this hotel after the many negative reviews but I’m so glad I stayed here !! This place is beyond my expectations Calming and relaxing vibes My king size room with balcony was just amazing

The security protocol at the hotel is wonderful The check in and out process was smooth The staff were awesome The rooftop bar/pool was everything I wanted Microwave and Ice machine conveniently located just by the elevator on the floor i stayedIn my opinion,Book this hotel Without hesitation !!

Noémie

Overall I enjoyed my stay The room has a modern contemporary look Loved having a balcony, but not on the second floor

My view was a parking lot The shower was also tricky to understand Turning to the left and pressing the button makes it hotter! Breakfast buffet was pretty good, and the waiter was very friendly! Rooftop bar and pool had a great vibe You get a free welcome drink! They also have a part of the beach reserved for guests It’s right next to the fancier Marriott Stellaris Chairs, towels and umbrellas are free Not sure why it isn’t advertised more at the hotel, cause I found out about it by reading these comments They mention it in a little info card they hand out when you check in Cleaning service is optional, which I appreciate It’s also located next to restaurants, bars and drug stores Would stay again, but I’d request a higher floor

Olivia Cook

Loved this stay for my birthday trip! Was so clean, walkable to everything, service was amazing, have a spot on the beach just a short walk up with towels and chairs/umbrellas and the rooftop e the pool is so pretty! The room was ready when we flew in at 12 I recommend the Marriott app it tells you when everything is ready makes traveling less stressful! 10/10 recommend our flight on the way home got delayed And they held our bags after checkout so we could go explore some more!

15. Aloft San Juan (3-star hotel)

About this hotel

This trendy hotel in the hip Santurce district is a 5-minute walk from the Puerto Rico Convention Center, 2 km from Condado Beach and 10 km from Luis Munoz Marin International Airport.Chic rooms have flat-screen TVs, Wi-Fi, minifridges and coffeemakers, as well as sofabeds. Upgraded rooms add floor-to-ceiling windows. Suites offer separate living rooms and/or kitchenettes.Amenities include an outdoor pool and a gym, plus a fashionable bar/restaurant, a 24-hour grocery store/cafe, and a colorful lobby lounge with a billiard table. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • Some guests disliked the bathrooms
  • 6 min drive to Condado Beach
  • Guests mentioned pools 17 times
  • Guests mentioned service 19 times
  • The fitness center has free weights

Feedback From Real Customers

Victoria Marie

Its a nice place but I will never come again They have hidden fees that they charge to your card after your stay When I asked why I needed to put my card information in he told me it was for incidentals such as food from bar and room service

When I left I got an invoice for $203 (an amount that excludes what we were aware of spending) I called and was told even if he didn’t tell me it was in the paper I signed so be careful

Jacob Wilkowsky

The location for this hotel is great and the rooms are nice, but it’s located next to a “party” center and they blast music until 12/1AM I can hear the music loudly in my room and there are no room changes available I’m shocked that this hotel has as good of a rating as it does on google and would not recommend it

If you do choose to book here make sure to get a room away from the “party” center

Mingke Li

I wanted to give 5 stars for the front desk lady who helped me a lotBut —==========I contacted the executive team and got my item shipped out, so I raised the stars back to 3Something to think about: to get my item back, I called the front desk 32 times over 20 days, and I think I was on hold for at least 2 hours in total, I can even remember your hold message now

Then I got impatient and called the executive team and voila! I got my item back in just an hour!==========I lost an item at the hotel, they have found itTo get the item back, I made 20 phone calls over the past monthAnd I still have not got it backShip the item you found back to me and I will change my review Thank you

16. The Wave Hotel (3-star hotel)

  • Address: 76 Condado Ave, San Juan, 00907, Puerto Rico
  • Phone: +1 787-721-9010
  • Ratings: 4.0 (514 reviews) Very good
  • Website : The Wave Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Airy rooms in a laid-back lodging offering free breakfast, plus a rooftop terrace with hot tubs.

About this hotel

Set in a polished building on a leafy street, this modern hotel is 7 km from the 16th-century Castillo San Felipe del Morro waterfront citadel, and 6 km from the Cathedral of San Juan Bautista.Airy rooms with colorful accents feature free Wi-Fi, flat-screen TVs and views of the city, as well as minifridges and safes.Complimentary continental breakfast is provided. Additional amenities include a rooftop terrace with hot tubs and city views, along with bike rentals.

Things You Need to Know

  • Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
  • 15 min drive to Luis Muñoz Marín International Airport
  • Some guests complained about the unclean rooms and the beds
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly service
  • Guests mentioned beaches 34 times
  • Guests praised the hot tub
  • Guests liked the bar

Feedback From Real Customers

Pedro Gelabert

The Wave Hotel has a lot of potential We enjoyed our stay The rooms were clean and comfy

The staff is very accommodating and friendly The jacuzzi was quite soiled and we didn’t want to go back in it Maybe we’ll try it again before we leave The continental breakfast offered is sufficient and varied The rooftop ambiance is very cozy and has amazing views

Rusul Ka

I booked with the ivy hotel originally then when I arrived they told me they don’t have a room for me and that I can go to the wave hotel and they will have one for sure I did that and I stayed at the wave hotel for 4 nights the room I originally booked with the ivy hotel was for 2 queen beds, and the one they gave me at the wave hotel was 2 single! Yes single beds I didn’t want to make a big deal about it and I took it anyways my mother and sister had to book another room because we wouldn’t all fit in one room So everything was fine we settled in and it was nice while we were there

They took a $100 deposit and said it will be back in my bank account the day I check out and I was fine with that I checked out and I haven’t received my deposit until this day now this been 23 days ever since I checked out I had called them almost everyday nobody ever answers, I emailed them too again no answer, and I don’t know what to do at this point I’m very upset never going there again!

Tianna Homer

The only good thing about this hotel is its location – it’s close to the Condado beach, restaurants, shopping etc I was definitely catfished by the photos I saw online The rooms were not clean, floors were sticky, the toilet and shower were barely functional, the water was out for like two days, and the air vent was super dusty

I stayed at this hotel for 3 days, and there was no house-keeping Considering the price I paid for a 3-night stay, it was not worth it at all

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