Hotel with Tennis in Cutlerville, MI

1. Comfort Suites Grand Rapids South (3-star hotel)

About this hotel

Off Highway 131, this straightforward redbrick hotel is 3 miles from Craig’s Cruisers, 6 miles from Maple Hill Golf and 13 miles from Millennium Park.Featuring windows that open, the casual rooms and suites come with free Wi-Fi, flat-screen TVs, tea and coffeemakers, microwaves and minifridges. Upgraded accommodations add features like whirlpool tubs or pull-out couches.There’s free parking and hot or grab-and-go breakfast served in a low-key dining area. Other amenities include a heated indoor pool, a sauna, an exercise room, a business center, and guest laundry. Pets are welcome (fees and restrictions apply).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Douglas Walker Park
  • 15 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub
  • The hotel has a sauna

Feedback From Real Customers

Misty Lynn

This hotel is amazing! The GM of the hotel checked us in The process was quick and efficient, and he was super friendly and accommodating to our requestsThe Hotel staff were friendly and always greeted with a smile and a “hello”

Breakfast was good, including sausage, eggs, waffles, and I had no complaints from the kids! There was one gentleman particularly who was very helpful in the breakfast room, and had a conversation with my sonvery pleasant! He even helped him get syrup for his waffles!The room was clean and included a note from the housekeeper welcoming us Our beds were comfortable, and the room was spacious with a nice TV Access to the highway was very easy, and there were many options for dining nearbyAlthough we left our fur family at home, it is also nice to know we could have brought them with us as the hotel is pet friendly We will do so next time!Overall, if I could give this hotel a rating it would be a 10+ No complaints at all, just a relaxing few days away from home with my family with awesome accommodations! Highly recommended! We will be back!

Nicole Davis

Can’t say enough nice things about this place! We were running late and I called to be sure they wouldn’t think we were a no show on our reservation The gentleman who answered (I believe his name was Tim) made note of it, wished us safe travels and said he’d see us soon We arrived close to 1:00 a

m without stopping for dinner They had microwave meals and sodas available at the front desk, which were just what we needed at that moment Tim made sure we had utensils and napkins, asked if we actually had a pet in our pet friendly room and told us where the best spot to take our dog out was Our room was clean, pretty, quiet and comfy, with down pillows on the bed and great water pressure in the shower Our only regret was having to leave at 6:00 am (the one time in my life I was checked in and out by the same person) He wished us safe travels and made sure we had hot coffee…we were too early for breakfast We will definitely stay again and highly recommend

X Xxx

Great customer service, great looking room and very clean Only thing is the curtains don’t shut completely for privacy at our window and the heat took long to warm the room up The window not being able to close with the curtain made the room even harder to warm up because of the cold air outside coming in, which the bed was located right next to the window

Other than those things it was clean, quiet, respectful staff and very friendly and everything we needed was all already in the room Although, hot breakfast would’ve been great

2. Country Inn & Suites by Radisson, Grand Rapids East, MI (2-star hotel)

About this hotel

Off Interstate 96, this informal hotel is a mile from the Frederik Meijer Gardens & Sculpture Park and 5 miles from DeVos Place Convention Center.Casual rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms; some feature whirlpool tubs.Free perks include a hot breakfast buffet, all-day coffee and cookies, and parking. Other amenities consist of an indoor pool, a hot tub and an exercise room. There’s also a 24-hour business center and meeting space, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 28 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Michigan Girl

You never know what you’re gonna get with hotels but this one did not disappoint! I selected this hotel after reading the reviews and I’m glad I did Great location The staff from the front desk to maintenance were so kind

The complimentary beverage station and cookies were clean and well stocked The breakfast was great Tons of selections for everyone The most important thing was this hotel was clean clean clean!!! The cleanest hotel I’ve ever stayed in The rooms were spotless Smelled clean The beds were comfortable The only “complaint” would be the event room by the pool was rented out and they are allowed to use the pool even though they aren’t registered guests Not trying to be a “Karen” but with 30+ people coming in and out and the pool not being overly large, it was chaotic My kids decided to leave after a little bit The arcade was a rip off but my kids were excited to see one there Would stay here again in a heartbeat!!

Melissa Mack

This was such a pleasant hotel The staff was friendly at every point throughout The breakfast was unexpectedly diverse with food choices and there was lots of seating around the breakfast area

The rooms were very clean and updated The pool was warm and the hot tub was also well cared for Staff quickly brought more towels when needed and there was plenty of seating around the pool We will definitely come back again!! Keep up the amazing work and kudos to your staff!

Derek Saynor

Very clean and well appointed hotel Good complimentary buffet breakfast with nice range of hot and cold selections Excellent indoor pool with hot tub as well as a well equipped fitness room with cardio and strength training machines available along with a good business center room

Only reason for the demerit is there was no housekeeping in my room after the first night of a 2 night stay

3. Hampton Inn & Suites Grandville Grand Rapids South (2-star hotel)

About this hotel

Amid shops and eateries off Interstate 196, this laid-back hotel is 9 miles from both Van Andel Arena and downtown Grand Rapids.Streamlined rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate sitting areas with sofabeds and wet bars.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • 13 min drive to the John Ball Zoological Garden
  • Guests praised the service
  • Guests mentioned pools 15 times

Feedback From Real Customers

Melissa Baroni

We needed an overnight stay ahead of a competition at Grandville High School, so I was happy to find this Hilton hotel right behind the campus The hotel and our room were impeccably clean, and the breakfast had a great variety of foods to choose from The only issues we ran into were our digital key in the Hilton app did not work upon arrival, the parking lot was plowed poorly so there were many unusable spaces, and our sliding bathroom door was very hard to move

Other than those small issues, we had a good stay and would not hesitate to return for our next trip to the area Finally, the location is fantastic with easy access from the freeway and plenty of restaurants and shopping nearby, including a Costco with gas station a short drive down the same street

Patrick Brannan

Although finding the entrance was a little tricky, we full enjoyed our stay We were in town for an event at Grandville High School, and this property is very conveniently located, with an access drive to the school located adjacent to the property Everything inside and outside the property was very well maintained

Our first floor room was perfect for our family as it allowed space to spread out and relax and the wet bar provided area for snacks and drinks The pool area was a favorite of our kids Although there were no pool towels when we arrived, the desk staff immediately found towels for us to use The morning breakfast bar and coffee area were well stocked and maintained by the friendly staff My kids enjoyed the available hot chocolate as a pre bedtime treat My wife and I both comment on how comfortable the bed and associated linens were They were neither too hot and heavy nor to light and cool This is an excellent facility

Corey Curtiss

Matthew the General Manager was stellar The ideal example of customer service, compassion, and consideration When unforeseen circumstances arose, he ensured I was taken care of lighting fast before I even had to ask

Exceeded my expectations This is where I will always stay when I’m in the area Great leader, great staff, great property Highly recommend

4. Courtyard by Marriott Grand Rapids Airport (3-star hotel)

About this hotel

This straightforward hotel is 3.3 miles from Gerald R. Ford International Airport and 6.8 miles from the Frederik Meijer Gardens & Sculpture Park.Contemporary-styled rooms offer free Wi-Fi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Suites add separate living areas, minifridges and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and a meeting room. Other amenities an exercise room and free on-site parking.

Things You Need to Know

  • 10 min drive to Frederik Meijer Gardens & Sculpture Park
  • 10 min drive to Gerald R. Ford International Airport
  • Some guests complained about the bathrooms
  • Guests praised the service
  • Guests mentioned pools 15 times
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Ashley Parker

Great location, although the shared driveway with the oil change/car wash business next door needs some love That pothole could swallow a car!The hotel itself and rooms were very clean, and relatively quiet We do travel with a white noise sound machine for our son, which I think really helped with the sound as I could still hear doors and other guests in the hallway, though it didn’t disturb us

The room was pretty small in comparison to other locations with the same room type, however it was still perfectly functionalIf you’re looking for a nice, clean, hotel in a good location to both the airport, shopping, and dining, I wouldn’t hesitate to stay here!

John Steed

Kids were running up and down the hallways all night They kept playing in the elevator so nobody could use it Went to the exercise room and kids playing in there unsupervised

Manager told me it happens everytime the travel hockey teams are in town My advice is don’t stay here if travel hockey is in town They must pay more for their rooms then I did Didn’t get much sleep before our flight and the managers response seemed to be sorry about your luck really disappointed in Marriott

Dody Conklin

This is a great place to stay, Matt was absolutely wonderful, extremely accommodating, Super friendly the moment you walked in the door willing to do whatever you need to make it a wonderful stay, All staff that you ran into was so extremely friendly and helpful just a cozy, warm, welcoming place! Extremely clean!!! cleanliness is huge to me and this place is extremely clean! If I could rate this higher than a five star I definitely would! Great job!!! We will be back!

5. Comfort Suites Grandville – Grand Rapids SW (2-star hotel)

About this hotel

In a suburban setting off I-196, this relaxed all-suite hotel is 6 miles from Millennium Park and 10 miles from downtown Grand Rapids.Classic, unpretentious studios feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Some have pull-out sofas, while suites add separate living areas, whirlpool tubs and/or fireplaces.Complimentary amenities include parking and hot breakfast. There’s also a fitness room, an indoor pool and a hot tub, as well as a coin-operated laundry, a snack pantry and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • Guests mentioned hot tubs 21 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Mark Russell

Perfect stay for the forgetful travellers as WALMART is literally right there Lol We stayed on the second floor

They accommodate smokers with at least 3 outdoor dedicated smoking areas Pool and hot tub were clean with (small) towels provided (More details on website) Breakfast was very plentiful as it included hot and cold breakfast with many options (buffet style) I would stay again Favorite thing about the room is that the window was not screwed shut which allowed opening for fresh air

Michael Storandt

traveling for work and there was a schedule mix up so I couldn’t make it to Grand Rapids so they still charged full price for the cancellation fee Understand that for a same day cancellation they would charge a fee but one would think they would discount it Guess it is always worth while to pay a little more and go to a hotel with a no penalty cancellation policy

denise freeman

Room was clean but they don’t know how to use chemicals in pool and hot tub!!!! Both were so high in chlorine it burned our eyes gave us a rash ruined bathing suit!!!¡fumes in hot tub where so bad couldn’t even sit in had to stand to get away from fumes !!!!! This is not good!!! Had to go buy eye drops because it burned our eyes so bad!!!!

6. Drury Inn & Suites Grand Rapids (3-star hotel)

About this hotel

Off Interstate 96, this relaxed hotel is 3 miles from Gerald R. Ford International Airport and 7 miles from Frederik Meijer Gardens & Sculpture Park.Unassuming rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living rooms with pull-out sofas.Complimentary perks consist of parking, evening snacks and drinks, and hot breakfast served in a casual dining area. There’s also an indoor/outdoor pool, an indoor hot tub and a 24-hour gym. Other amenities include a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 9 min drive to Frederik Meijer Gardens & Sculpture Park
  • Guests praised the friendly service
  • Guests liked “popcorn”, mentioned 38 times in reviews
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Stacy Purcaro

This was our second time staying here, and both times were fantastic The front desk employees are incredibly friendly, rooms are spacious and clean, and the pool area is fantastic (hot tub, plus a heated pool that can be accessed from both indoors and outdoors – the kids loved it) In addition to the very reasonably priced rooms, you get a full breakfast buffet, coffee 24/7, soft drinks in the evenings, and a happy hour with three FREE drinks and food every night

Super accessible to the airport and only 15 minutes from downtown Grand Rapids Highly recommend

Krystal Pryor

Great place to stay Loved the amenities and the fact that they serve breakfast and dinner; saved us a lot of money on foodThe only thing I didn’t like was the smell of the pool

To me it didn’t smell like chlorine and was really potent; almost made me gag The pool itself was clean though

Jonathon Vince

First time here and it was great Couldn’t keep driving and needed to stop Rolled in at 1AM

Guy at front desk got me a room and I was out Place is huge 6 floors Rooms are very nice and have all the normal stuff Breakfast is where it’s at Full hot breakfast Sausage, eggs, waffles, toast, cereal, danishes, ect included It is a little pricier than other places around but well worth it with the cleanliness and great food in the morning If I need to stop around here again it will most definitely be here ✌

7. Holiday Inn Express Grand Rapids SW, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 196, this contemporary suburban hotel is 2.3 miles from RiverTown Crossings mall, 8.5 miles from Grand Valley State University, and 9.9 miles from DeVos Place convention center.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. Some have whirlpools. There’s also free WiFi, and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas and pull-out sofas.Amenities include free hot breakfast, an indoor pool, fitness/business centers and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Sonya Oisten

This place is great The second shift girl, Middle age, glasses is so polite

There was a little confusion the next day I was supposed to have check out at 2 but they thought 12 but they fixed it right away for me There breakfast was great The got tub is really hot not cold or like warm Rooms are so nice and clean and the shampoo and conditioner are not those little bottles that you need to use three or four for they have actual bottles in there for you to use it’s great it smells good I love going there at least once every 2 months and bring my kids

Andrea 1994

Check In: Checking in was a breeze The young lady at the front desk was nice, and friendlyRoom: The room was clean for the most part minus the pictures I attached below

These include scuffs and scratch marks I was shocked to have a room on the first floor However, I was not disappointedParking: There was amble parking even though the hotel was quite busyBreakfast: N/ARoom Cleaning: N/AOverall great stay the room was acceptable for the price and quite clean

8. Fairfield Inn & Suites by Marriott Grand Rapids (2-star hotel)

About this hotel

Situated 4 miles from Gerald R. Ford International Airport, this casual hotel is a 2.3-mile drive from Calvin College and a 5.9-mile drive from Frederik Meijer Gardens & Sculpture Park.Relaxed rooms offer free Wi-Fi, desks and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas and additional TVs.Freebies include hot breakfast and parking. There’s also an indoor pool and an exercise room, in addition to a convenience store, a business center and coin-operated laundry facilities.

Things You Need to Know

  • 10 min drive to Frederik Meijer Gardens & Sculpture Park
  • 13 min drive to Gerald R. Ford International Airport
  • Some guests complained about the beds
  • Guests praised the friendly service
  • Guests mentioned hot tubs 14 times
  • Guests liked the indoor pool

Feedback From Real Customers

Catherine Cummings

This review is specifically for the Accessible Room on the first floor Clean and spacious, linens seemed stained and older, but clean Bathroom was well set up and had the movable shower seat

Very clean! The room hasn’t been updated in awhile, but gets the job done You can hear the pool echoing during the day, but quiets down once people leave for the night Service was great! Woman at the front desk was a great help and very friendly and professional Continental breakfast was standard fare, but no real gluten free options except fruit and yogurt Location is tucked away off a side road, but had parking available for us Good value for the cost if you’re looking for something close to the airport

Tom

Our family stayed one night with two toddlers Everything from start to finish was perfect, from the staff to the accommodations This was without a doubt one of the best customer service experiences we’ve ever encountered

The staff were very sweet with our kids! The pool was a little outdated but still tons of fun Breakfast had tons of options including scrambled eggs, sausage patties, biscuits and gravy, breakfast sandwiches and other cold items If we’re ever back in town, we’re staying here!

C. Morgan

The staff here makes this place Very nice employeesWhile staying in Grand Rapids we made reservations here at the Fairfield Inn & Suites

My observations were that the rooms were fairly updated The Cleanliness was not as good as I’d hoped The bedspreads had dark staining almost like makeup (see photos) the refrigerator had previous guests items in it still The Bodywash in the shower was empty There were broken tiles in the bathroom Water pressure was good The room was fairly quiet, you can occasionally hear your neighbors beside and above (we were on 2nd floor) The breakfast was okay, nothing wonderful but they did have hot foods, and cold cereal as well as fresh fruit to choose fromThis wasn’t a bad stay, it was just not exactly as I had expected it to be I would stay again though The location was good, we were able to visit many attractions and you could literally walk to many restaurants in the area

9. Prince Conference Center and Hotel (3-star hotel)

About this hotel

Set within the Calvin College campus, this tranquil brick and glass conference hotel is a 2-minute walk from the Ecosystem Preserve, a 12-minute walk from the Center Art Gallery and 6 miles from Gerald R. Ford International Airport.Straightforward rooms feature free Wi-Fi and cable TV, while some have pull-out couches. Suites add separate living areas and kitchenettes. Kids stay at no charge with an adult.An airport shuttle is complimentary, as is continental breakfast served in a relaxed dining room. Other amenities include a gym and a coin-operated laundry. There 13 meeting rooms.

Things You Need to Know

  • 7 min drive to Frederik Meijer Gardens & Sculpture Park
  • 16 min drive to Gerald R. Ford International Airport
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Geri Sen

Really enjoyed this conference center Very friendly staff, very accomodating and willing to help The large lobby is supportive of a community feeling, all lobbies need to be like this

The reason for the 4 star is a very noisy fan in the bathroom We mentioned it on our way out because we assumed it would not be able to be fixed on a weekend The location was ideal because we had a relative graduating in the area The breakfast and snacks were plentiful with 24 hour coffee, other beverages and fruit Lots of nature and trees in the area

Alex Larner

Let me start off by saying that I have been a conference organizer & AV tech for 16 years, running conferences anywhere from 300 to 3000 attendees all across the state of Michigan Just this past weekend I lead an AV team at a conference here, where we rented out the whole conference center I must say that in all my years of administrating conferences and AV, this place ranks head and shoulders above the rest

There are ethernet ports and power hookups every 3-6 feet along the walls in all the rooms and open areas, plenty for vendors, speakers, and AV to never have to compete for power or internet The wired internet speeds are 1Gbps Up & 100Mbps down which is fantastic for live streaming The great hall and all the breakout rooms are all wired for HDMI & XLR and contain ceiling mounted projectors making presenting in any of the rooms a breezeThe pricing is very reasonable, especially considering there are no extra charges to use their cables or equipment, and there are no charges to plug things into their outlets or ethernet ports, unlike most venuesThe staff are outstanding and extremely accommodating, they go out of their way to make sure you have everything you need When we had AV issues during our AV setup the night before the conference, the AV staff (Rob & Matt) stayed past midnight to help us troubleshoot the issue, even running all over the place to get us spare equipment and cables to help troubleshoot Even though they were supposed to be off the clock by 9 PM During the conference the AV staff (Ashe, Matt, and Rob) were always available to get us a cable or an adapter at a moment’s noticeFrom now on, I’ll highly recommend for any conference that I run or am working on that we use the Prince Conference Center

Angelina Amato

I called and Sonali answered to help me book a room She was absolutely AMAZING! I think it was a little hard to hear me because I was trying to find a hotel since mine overbooked and she was so nice and understanding! The rooms were nice and cozy and got the job done for what I needed One major thing I care about when checking into a hotel is how clean it is, no cutting corners and they absolutely got that down! Having cable was a special touch, my kids were able to watch what they wanted and then I was able to watch a movie

Breakfast in the morning was light but they had many options to choose from so didn’t really bother me Everyone here was super nice and I will easily choose to stay here the next time I’m in the area

10. Baymont by Wyndham Grand Rapids SW/Byron Center (3-star hotel)

About this hotel

Off Route 131, this straightforward hotel is 19 miles from Grand Valley State University and 4 miles from Hilton Lake. It’s 13 miles from Gun Lake Casino.Informal rooms have free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Upgraded rooms add microwaves and sofabeds. Suites have separate living areas, and some provide whirlpool tubs. Room service is available. Kids stay at no charge with an adult.Continental breakfast and parking are complimentary. There’s also a casual restaurant and a bar, in addition to an indoor pool.

Things You Need to Know

  • Guests liked the clean rooms
  • 2 min drive to Douglas Walker Park
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned hot tubs 44 times
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John Lambard

very clean, staff was always helpful, room was spotless, restaurant was attached to end of hall excellent food didn’t even have to go out in the rain to eat can’t understand why it doesn’t rate as a 5 star Breakfast was very good eggs were scrambled and moist very good I would absolutely stay again when back in G

R Anyone who complains will complain about any where they stay I travel a lot and this is a great place to stay, bottom line Great job management if it was my hotel everyone would get a bonus

Beth Severns

Down the road from Craig’s Cruisers, across from shopping and food everywhere Came with kids and utilized the pool/ hot tub The pool was busy around the clock on the weekend with mostly other kids

Customer service was friendly and accommodating with each encounter Breakfast was exciting because of the waffle maker, but make sure to get in early to avoid linesKid friendly and local to everything Would book again if ever in the area

Christopher Bucher

Loved the room, very clean unlike some reviews were sayingThe pool and hot tub needed a little work, taking a star off for that – water in the pool was murky, and it is 4′ at the deepest segment The hot tubs jets were weak and too wide to be effective

Breakfast was good and included eggs and sausage patties as well as waffles, cereal, etc

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11. Staybridge Suites Grand Rapids – Airport, an IHG Hotel (3-star hotel)

About this hotel

Set 4 miles from Gerald R. Ford International Airport, this understated all-suite hotel is 6 miles from the Frederik Meijer Gardens and 10 miles from the Van Andel Arena.Straightforward suites offer free Wi-Fi, flat-screen TVs and desks, as well as kitchens. Upgraded suites add separate living areas with pull-out sofas; some feature whirlpool tubs.Parking, an airport shuttle and breakfast are complimentary Additional amenities include a fitness center, a seasonal outdoor pool and a hot tub. There’s also a business center, a BBQ area and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 7 min drive to Bunker Interpretive Center
  • 13 min drive to Gerald R. Ford International Airport
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Alex C

We had a very nice stay here The breakfast was supurb The rooms were clean and the staff was friendly

I will say our check-in was delayed for 2 hours due to staffing issues Might I suggest calling people if their check in will be later than it is posted online? Or at the very least offer some sort of benefit I know it’s tough for staffing everywhere, so still a 5 star stay

Michelle Whisler

We were overcharged each of the 3 nights we stayed at the hotel Every night a new transaction hit our bank account, even after they took all the money for the hotel stay upfront Ended up ruining our son’s birthday

We were told they would comp us 2 nights and never did Our TV and alarm clock didn’t work and there wasn’t a remote for one of the other TVs, so could only use 1 of the 3 TVs in our room The GM and most workers were rude The lady cleaning the tables for breakfast decided to spray the table my husband was sitting at and got the spray in his food The breakfast was a joke and most of the food was burnt or dried out after being out for so long Would never recommend staying there They made our family vacation the worst ever

Alan Gradolph

MG, the French gentlemen running the counter, was great Super kind and friendly the whole time we were there He let us cancel our second night without penalty, gave us weather info, told us about things to do in the area, and got our door handle fixed because it wasn’t catching right

The facilities are a little tired, but the room was huge (2BR suite) and worked great for our family of 4 We’ll be back!

12. Holiday Inn Express & Suites Grand Rapids – Airport North, an IHG Hotel (2-star hotel)

About this hotel

This straightforward airport hotel is 4 miles from Gerald R. Ford International Airport. It’s also 7 miles from Frederik Meijer Gardens, with sculptures and summer concerts, and 6 miles from the fishing at Reeds Lake.Casual rooms offer free Wi-Fi, flat-screen TVs, and tea and coffeemakers. They also feature minifridges and microwaves.Parking and an airport shuttle are complimentary. A full breakfast is served in a low-key dining room. Other amenities include a basketball court, a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to Frederik Meijer Gardens & Sculpture Park
  • 13 min drive to Gerald R. Ford International Airport
  • Guests praised the service
  • Guests mentioned hot tubs 15 times
  • The fitness center has elliptical machines and treadmills
  • Some guests complained about the indoor pool

Feedback From Real Customers

A Shepard

Very nice rooms, comfortable and clean! They even offered the option to cast on their TV so we could use one of our streaming service to watch a movie! The only reason I am giving 4 stars is because of the breakfast area and breakfast staff I have stayed here twice and both times the breakfast area has been under stocked and the breakfast staff has been less than willing to restock With that being said I would still highly recommend this hotel! All other service has been great!

Micos HairSalon

Nice clean room, clean pool, pic a little misleading as thought there was a hot tub Beds were really nice and comfy until I was woken up by heavy footsteps, not sure if they were just from the hallways or above us but my husband and kids heard the same too Hot breakfast always a plus in the mornings but the scrambled eggs were a little salty

I think if I stayed here again I’d stay on the 4th floor to avoid anyones thunderous stomping

T Sommer

I did not even check inn On 6/16/22 I went to get a room because the app was not working The guy told me they were booked, then they weren’t

All this is fine but the constant sighing and attitude made me just walk out and not pay the $150 for the room Ii went to the Holiday Inn and Suites right up the road where they know customer service Whomever the front desk clerk was, should look for a job he might be better at Your job is to literally help people, not get an attidude when everything does not go right Way to high of a price to have people like that working there

13. Courtyard by Marriott Grand Rapids Downtown (3-star hotel)

About this hotel

Connected via a skywalk to Devos Place Convention Center and the Van Andel Arena, this relaxed hotel in Downtown is a 5-minute walk from a bus stop.Modern rooms offer free Wi-Fi, flat-screen TVs, minifridges and coffeemakers. Some feature sofabeds; suites add separate living areas.There’s an airy living room-style lobby lounge, plus an informal restaurant/bar. Other amenities include an indoor pool, a hot tub and a gym, as well as sports courts and a jogging track. Meeting space is also available. Parking is offered for a fee.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Walking distance to the Grand Rapids Art Museum and Rosa Parks Circle
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 44 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the airy bar

Feedback From Real Customers

Jacqueline Deveraux

We really enjoyed our stay here Great location Walkable to a lot of interesting sites: The staff was really nice

Karen, at the front desk, was so kind and spoiled us Because of our flight times, she even let us check in a little early and check out a bit later We offered to pay more but she said it was fine It pays to be nice She was so accommodating We loved visiting Grand Rapids and would like a repeat visit here

Harry Kourlos

Just wanted to give a shout-out to Amanda at the front desk Very nice and delightful that there are really good-hearted people like her She is very understanding and cares about her guests

I think if more professionals adapted her attitude and work ethic, the business revenue would go up at least 33% It is very important to treat the guest right and to go above and beyond expectations, and she truly did The customer service is A-1 and you will not regret your stay

Sven Tietz

Delivers exactly what you expect of a Courtyard brand: neat, clean, efficient, friendly, well priced Rooms were clean and generous enoughHad no issues with noise, parking or difficulty getting there like other reviewers – was easy and straightforward

Not a 5 star hotel by any means but deserves a 5 star rating for delivering what it promises on the tin

14. Amway Grand Plaza, Curio Collection by Hilton (4-star hotel)

About this hotel

This classic, riverfront lodging is set between a modernized 1920s historic hotel and a soaring glass tower, and is a 4-minute walk across the Grand River bridge to the Gerald R. Ford Museum, and a 9-minute drive from the Frederik Meijer Gardens & Sculpture Park.Traditional rooms provide river or downtown views, and come with free Wi-Fi. Upgrades add seating, kitchens and/or free breakfast and cocktail hours. Room service is offered 24/7.There are 5 eateries, ranging from a coffee shop to an upscale steakhouse. The hotel also offers a spa, a sky-lit fitness center with a pool and 2 hot tubs, a 24-hour business center and boutique shopping.

Things You Need to Know

  • Walking distance to the Grand Rapids Public Museum and Rosa Parks Circle
  • Some guests complained about the bathrooms
  • Guests praised the service, which has a concierge
  • Guests mentioned “Ballroom” 29 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Samm Chauvin

My room was as expected, clean and comfortable However, the purpose of leaving this review is to shout out the absolutely amazing front desk staff My service at check in was great, but Gil and Melissa went above and beyond for me

I needed assistance at almost midnight with printing documents and they did not hesitate to help me with my odd request Was much appreciated!!! Thanks guys 🙂

Darren Walezak

Great views on the riverside and the room was very nice The front desk team was very accommodating Nothing to complain about but if there are certain amenities you want to use the day you check in confirm in advance if they’re working

Staff was light so they had to have shorter hours so I couldn’t use some Not a deal breaker for me but I can see how for some it could frustrate

Melissa Bedell

My boyfriend and I stayed here to attend an event at Devos and it was nice to be able to walk inside to get there and not need to bring jackets or drive/park The Lumber Baron Bar on the first floor is one of our GR favorites, even though this was our first time staying in the hotel we come often for the great drink menu and atmosphere The front desk staff was kind and welcoming and got us checked in right away

We parked in the parking structure, which turns out was free and that was a nice surprise It was disappointing that our shower was not clean, (there was a bunch of hair on the walls!?) otherwise the room was fine The bed was very comfy and we were given the option for a room on a higher floor which had a partial view of the river If we had stayed more than one night, not having a fridge would have been a bummer, but we were just there for the event and didn’t want to drive after so that wasn’t a big deal this time I would stay again for the convenience for sure

15. Hilton Garden Inn Grand Rapids East (3-star hotel)

About this hotel

This modern hotel is 4 miles from Reeds Lake, and 5 miles from both Frederik Meijer Gardens & Sculpture Park, and Gerald R. Ford International Airport.The warm rooms offer complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers. Upgraded quarters add balconies and/or pull-out sofas. Room service is available.Parking is free. There’s a casual restaurant/bar; a hot breakfast buffet is offered. Other amenities include a fitness room, a business center, and a Michigan-shaped indoor/outdoor pool and hot tub, plus a patio with a fire pit and BBQs. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Frederik Meijer Gardens & Sculpture Park
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned balconies 17 times
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Omar Alma

I staid here for two nights as a part of a work trip Not having enough time to contact the hotel, I arrived pretty late for my check-in after a long road trip However, I was greeted with ease and convenience

The guest service manager, Amber, was very helpful and welcoming She insured that I would have a nice and comfortable arrival after my trip Shaun, the server and clerk, was nothing short of a great personality His positive attitude and tentative service made a simple breakfast meal feel like a warmly prepared home mealI would definitely stay here again and recommend it to my family and friends

Elle Zamarron

My husband and I made a spur of the moment decision to take a little staycation a few hours from home We booked this hotel for mainly the pool/hot tub for our two sons (2&3) but the whole hotel was immaculate! The pool and hot tub were great, the pool was so warm and very clean! My boys did not want to leave! We will definitely be back!

Karen Schultz

Hilton Garden Inns never disappoint, and this one was amazing Super friendly and accommodating staff Awesome, well presented food; made to order breakfast was fantastic

Wanted to stay another day to enjoy the Michigan shaped pool and indoor/outdoor hot tub more Super clean, as all Hilton brands are Will definitely stay there whenever I’m in Grand Rapids

16. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

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