Hotel with Tennis in Jenison, MI

1. SpringHill Suites by Marriott Grand Rapids North (3-star hotel)

About this hotel

Off Interstate 96, this modern all-suite hotel is 2 miles from the Deltaplex Arena & Conference Center, and 9 miles from the Frederik Meijer Gardens & Sculpture Park.Streamlined suites feature pull-out sofas and kitchenettes, as well as free Wi-Fi, iPod docks and flat-screen TVs.Complimentary perks consist of parking, and a hot breakfast buffet served in a colorful dining room. Other amenities include an indoor pool, a fitness room and a convenience store.

Things You Need to Know

  • 9 min drive to Riverside Park
  • Guests liked the friendly service
  • Guests liked the rooms but some complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned hot tubs 14 times

Feedback From Real Customers

Steve Muller

Booked a room on Bookingcom which said no age restrictions for check-in Reserved a room for my 19 yr old daughter and her 20 yr old college roommate and they would not allow them to check in stating check-in age was 21

This is a contradiction to the booking confirmation that we received from this hotel that stated no age restrictions that 18 yr old are considered adults at this facility They have effectively stranded my daughter and roommate 5 hours from Marquette, MI with nowhere to stay All the hotels are booked up due to a concert in the area This is unacceptable We spoke with the manager Josephine and explained to her that our kids were stranded 5 hours away all hotels were booked and surely she could have made an exception since it was the hotel’s fault but chose not

Ward Ashley

The only thing good about our stay was the gentleman at the front desk For $160 I was not impressed Very dissatisfied for this being a Marriott property

Rooms weren’t cleaned efficiently, pool area was disgusting Not sure if it was chocolate or poop all over the floor in the pool area Brown stuff floating all over in the pool as well Water was freezing!!! Toilets barely flushed Stains on the beds Mold in shower Breakfast area was okay but complimentary coffee was always cold Will never be returning to this property

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2. Country Inn & Suites by Radisson, Grand Rapids East, MI (2-star hotel)

About this hotel

Off Interstate 96, this informal hotel is a mile from the Frederik Meijer Gardens & Sculpture Park and 5 miles from DeVos Place Convention Center.Casual rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms; some feature whirlpool tubs.Free perks include a hot breakfast buffet, all-day coffee and cookies, and parking. Other amenities consist of an indoor pool, a hot tub and an exercise room. There’s also a 24-hour business center and meeting space, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 28 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Michigan Girl

You never know what you’re gonna get with hotels but this one did not disappoint! I selected this hotel after reading the reviews and I’m glad I did Great location The staff from the front desk to maintenance were so kind

The complimentary beverage station and cookies were clean and well stocked The breakfast was great Tons of selections for everyone The most important thing was this hotel was clean clean clean!!! The cleanest hotel I’ve ever stayed in The rooms were spotless Smelled clean The beds were comfortable The only “complaint” would be the event room by the pool was rented out and they are allowed to use the pool even though they aren’t registered guests Not trying to be a “Karen” but with 30+ people coming in and out and the pool not being overly large, it was chaotic My kids decided to leave after a little bit The arcade was a rip off but my kids were excited to see one there Would stay here again in a heartbeat!!

Melissa Mack

This was such a pleasant hotel The staff was friendly at every point throughout The breakfast was unexpectedly diverse with food choices and there was lots of seating around the breakfast area

The rooms were very clean and updated The pool was warm and the hot tub was also well cared for Staff quickly brought more towels when needed and there was plenty of seating around the pool We will definitely come back again!! Keep up the amazing work and kudos to your staff!

Derek Saynor

Very clean and well appointed hotel Good complimentary buffet breakfast with nice range of hot and cold selections Excellent indoor pool with hot tub as well as a well equipped fitness room with cardio and strength training machines available along with a good business center room

Only reason for the demerit is there was no housekeeping in my room after the first night of a 2 night stay

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3. Hampton Inn & Suites Grandville Grand Rapids South (2-star hotel)

About this hotel

Amid shops and eateries off Interstate 196, this laid-back hotel is 9 miles from both Van Andel Arena and downtown Grand Rapids.Streamlined rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate sitting areas with sofabeds and wet bars.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • 13 min drive to the John Ball Zoological Garden
  • Guests praised the service
  • Guests mentioned pools 15 times

Feedback From Real Customers

Melissa Baroni

We needed an overnight stay ahead of a competition at Grandville High School, so I was happy to find this Hilton hotel right behind the campus The hotel and our room were impeccably clean, and the breakfast had a great variety of foods to choose from The only issues we ran into were our digital key in the Hilton app did not work upon arrival, the parking lot was plowed poorly so there were many unusable spaces, and our sliding bathroom door was very hard to move

Other than those small issues, we had a good stay and would not hesitate to return for our next trip to the area Finally, the location is fantastic with easy access from the freeway and plenty of restaurants and shopping nearby, including a Costco with gas station a short drive down the same street

Patrick Brannan

Although finding the entrance was a little tricky, we full enjoyed our stay We were in town for an event at Grandville High School, and this property is very conveniently located, with an access drive to the school located adjacent to the property Everything inside and outside the property was very well maintained

Our first floor room was perfect for our family as it allowed space to spread out and relax and the wet bar provided area for snacks and drinks The pool area was a favorite of our kids Although there were no pool towels when we arrived, the desk staff immediately found towels for us to use The morning breakfast bar and coffee area were well stocked and maintained by the friendly staff My kids enjoyed the available hot chocolate as a pre bedtime treat My wife and I both comment on how comfortable the bed and associated linens were They were neither too hot and heavy nor to light and cool This is an excellent facility

Corey Curtiss

Matthew the General Manager was stellar The ideal example of customer service, compassion, and consideration When unforeseen circumstances arose, he ensured I was taken care of lighting fast before I even had to ask

Exceeded my expectations This is where I will always stay when I’m in the area Great leader, great staff, great property Highly recommend

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4. Comfort Suites Grandville – Grand Rapids SW (2-star hotel)

About this hotel

In a suburban setting off I-196, this relaxed all-suite hotel is 6 miles from Millennium Park and 10 miles from downtown Grand Rapids.Classic, unpretentious studios feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Some have pull-out sofas, while suites add separate living areas, whirlpool tubs and/or fireplaces.Complimentary amenities include parking and hot breakfast. There’s also a fitness room, an indoor pool and a hot tub, as well as a coin-operated laundry, a snack pantry and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • Guests mentioned hot tubs 21 times
  • Guests praised the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Mark Russell

Perfect stay for the forgetful travellers as WALMART is literally right there Lol We stayed on the second floor

They accommodate smokers with at least 3 outdoor dedicated smoking areas Pool and hot tub were clean with (small) towels provided (More details on website) Breakfast was very plentiful as it included hot and cold breakfast with many options (buffet style) I would stay again Favorite thing about the room is that the window was not screwed shut which allowed opening for fresh air

Michael Storandt

traveling for work and there was a schedule mix up so I couldn’t make it to Grand Rapids so they still charged full price for the cancellation fee Understand that for a same day cancellation they would charge a fee but one would think they would discount it Guess it is always worth while to pay a little more and go to a hotel with a no penalty cancellation policy

denise freeman

Room was clean but they don’t know how to use chemicals in pool and hot tub!!!! Both were so high in chlorine it burned our eyes gave us a rash ruined bathing suit!!!¡fumes in hot tub where so bad couldn’t even sit in had to stand to get away from fumes !!!!! This is not good!!! Had to go buy eye drops because it burned our eyes so bad!!!!

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5. Holiday Inn Express Grand Rapids SW, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 196, this contemporary suburban hotel is 2.3 miles from RiverTown Crossings mall, 8.5 miles from Grand Valley State University, and 9.9 miles from DeVos Place convention center.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. Some have whirlpools. There’s also free WiFi, and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living areas and pull-out sofas.Amenities include free hot breakfast, an indoor pool, fitness/business centers and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • The rooms have refrigerators
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Sonya Oisten

This place is great The second shift girl, Middle age, glasses is so polite

There was a little confusion the next day I was supposed to have check out at 2 but they thought 12 but they fixed it right away for me There breakfast was great The got tub is really hot not cold or like warm Rooms are so nice and clean and the shampoo and conditioner are not those little bottles that you need to use three or four for they have actual bottles in there for you to use it’s great it smells good I love going there at least once every 2 months and bring my kids

Andrea 1994

Check In: Checking in was a breeze The young lady at the front desk was nice, and friendlyRoom: The room was clean for the most part minus the pictures I attached below

These include scuffs and scratch marks I was shocked to have a room on the first floor However, I was not disappointedParking: There was amble parking even though the hotel was quite busyBreakfast: N/ARoom Cleaning: N/AOverall great stay the room was acceptable for the price and quite clean

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6. Home2 Suites by Hilton Grand Rapids North (3-star hotel)

About this hotel

A 10-minute walk from a shopping mall, this informal all-suite hotel on landscaped grounds is 2 miles from both I-96 and the DeltaPlex Arena & Conference Center, and 6 miles from The Gerald Ford Presidential Museum.The understated studios have kitchens and living areas, plus flat-screen TVs, Wi-Fi and sofabeds. The 1-bedroom suites add separate living rooms.Amenities include an indoor saltwater pool and a gym, plus a patio with a fire pit. There’s also a 24-hour convenience store and a coin-operated laundry. A hot breakfast buffet is available, as is parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 10 min drive to Riverside Park
  • Guests mentioned “dogs” 10 times
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Scott Howell

Stay at Home2 regularly with work travel They are doing a great job here Room is clean, bed very comfortable and plenty of toiletry supplies

Breakfast is better than the last couple I have stayed at and coffee is always ready Parking lot cleared of snow and walks treated for ice, so customer safety is obviously important Would recommend for your stay Was here for 4 nights

B Jean

The good-Most everything This hotel was very comfortable and quiet The beds were super soft and the sheets were silky

The rooms are very large and have a kitchenette Full sized fridge, sink, and dishwasher Dishes are provided for your use There was a TON of counter space We had two queen beds and a pull out couch The fitness center was pristine clean Good sized pool 55 feet Hot tub was nice and warm with jets I slept the best at this hotel out of any that I have stayed at You can’t here the highway at all Breakfast is free It was okay Omelettes and breakfast sandwiches were made ahead of time and kept in a warm box They had cereal, waffles, yogurt, fruit, juice, and toastThe bad- Fire alarm went off at 7am for unknown reasons It was very disorienting and irritating By time we were dressed it was off I did not have a hot shower the whole time I was there Water was warm at best Air conditioning was very loud We turned it off over night Housekeeping staff (girl with blonde ponytail) was very rude to my son when he went into the fitness center to grab a key I had left on the treadmill ( I was standing in the doorway He was not unattended) He didn’t say what she said but he was in tears

Philly Philly

I’m a Diamond member with Hilton and travel virtually every single week and always stay in Hilton properties This one was pretty disappointing One of the elevators was broken

Equipment in the fitness center is broken Since the elevators were taking a long time I decided to take the stairs and it smelled like something died in there No matter what my status has been with Hilton I had never been charged for the cheap bottles of water before The good ones yes but not the cheap ones and I was charged for 2 of them on this trip Not a big deal just the principle The room was fine with the exception that the dispensers in the shower were empty but everything else was exactly why I choose Hilton properties

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7. Fairfield Inn & Suites by Marriott Grand Rapids (2-star hotel)

About this hotel

Situated 4 miles from Gerald R. Ford International Airport, this casual hotel is a 2.3-mile drive from Calvin College and a 5.9-mile drive from Frederik Meijer Gardens & Sculpture Park.Relaxed rooms offer free Wi-Fi, desks and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas and additional TVs.Freebies include hot breakfast and parking. There’s also an indoor pool and an exercise room, in addition to a convenience store, a business center and coin-operated laundry facilities.

Things You Need to Know

  • 10 min drive to Frederik Meijer Gardens & Sculpture Park
  • 13 min drive to Gerald R. Ford International Airport
  • Some guests complained about the beds
  • Guests praised the friendly service
  • Guests mentioned hot tubs 14 times
  • Guests liked the indoor pool

Feedback From Real Customers

Catherine Cummings

This review is specifically for the Accessible Room on the first floor Clean and spacious, linens seemed stained and older, but clean Bathroom was well set up and had the movable shower seat

Very clean! The room hasn’t been updated in awhile, but gets the job done You can hear the pool echoing during the day, but quiets down once people leave for the night Service was great! Woman at the front desk was a great help and very friendly and professional Continental breakfast was standard fare, but no real gluten free options except fruit and yogurt Location is tucked away off a side road, but had parking available for us Good value for the cost if you’re looking for something close to the airport

Tom

Our family stayed one night with two toddlers Everything from start to finish was perfect, from the staff to the accommodations This was without a doubt one of the best customer service experiences we’ve ever encountered

The staff were very sweet with our kids! The pool was a little outdated but still tons of fun Breakfast had tons of options including scrambled eggs, sausage patties, biscuits and gravy, breakfast sandwiches and other cold items If we’re ever back in town, we’re staying here!

C. Morgan

The staff here makes this place Very nice employeesWhile staying in Grand Rapids we made reservations here at the Fairfield Inn & Suites

My observations were that the rooms were fairly updated The Cleanliness was not as good as I’d hoped The bedspreads had dark staining almost like makeup (see photos) the refrigerator had previous guests items in it still The Bodywash in the shower was empty There were broken tiles in the bathroom Water pressure was good The room was fairly quiet, you can occasionally hear your neighbors beside and above (we were on 2nd floor) The breakfast was okay, nothing wonderful but they did have hot foods, and cold cereal as well as fresh fruit to choose fromThis wasn’t a bad stay, it was just not exactly as I had expected it to be I would stay again though The location was good, we were able to visit many attractions and you could literally walk to many restaurants in the area

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8. Staybridge Suites Grand Rapids – Airport, an IHG Hotel (3-star hotel)

About this hotel

Set 4 miles from Gerald R. Ford International Airport, this understated all-suite hotel is 6 miles from the Frederik Meijer Gardens and 10 miles from the Van Andel Arena.Straightforward suites offer free Wi-Fi, flat-screen TVs and desks, as well as kitchens. Upgraded suites add separate living areas with pull-out sofas; some feature whirlpool tubs.Parking, an airport shuttle and breakfast are complimentary Additional amenities include a fitness center, a seasonal outdoor pool and a hot tub. There’s also a business center, a BBQ area and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 7 min drive to Bunker Interpretive Center
  • 13 min drive to Gerald R. Ford International Airport
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Alex C

We had a very nice stay here The breakfast was supurb The rooms were clean and the staff was friendly

I will say our check-in was delayed for 2 hours due to staffing issues Might I suggest calling people if their check in will be later than it is posted online? Or at the very least offer some sort of benefit I know it’s tough for staffing everywhere, so still a 5 star stay

Michelle Whisler

We were overcharged each of the 3 nights we stayed at the hotel Every night a new transaction hit our bank account, even after they took all the money for the hotel stay upfront Ended up ruining our son’s birthday

We were told they would comp us 2 nights and never did Our TV and alarm clock didn’t work and there wasn’t a remote for one of the other TVs, so could only use 1 of the 3 TVs in our room The GM and most workers were rude The lady cleaning the tables for breakfast decided to spray the table my husband was sitting at and got the spray in his food The breakfast was a joke and most of the food was burnt or dried out after being out for so long Would never recommend staying there They made our family vacation the worst ever

Alan Gradolph

MG, the French gentlemen running the counter, was great Super kind and friendly the whole time we were there He let us cancel our second night without penalty, gave us weather info, told us about things to do in the area, and got our door handle fixed because it wasn’t catching right

The facilities are a little tired, but the room was huge (2BR suite) and worked great for our family of 4 We’ll be back!

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9. Baymont by Wyndham Grand Rapids SW/Byron Center (3-star hotel)

About this hotel

Off Route 131, this straightforward hotel is 19 miles from Grand Valley State University and 4 miles from Hilton Lake. It’s 13 miles from Gun Lake Casino.Informal rooms have free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Upgraded rooms add microwaves and sofabeds. Suites have separate living areas, and some provide whirlpool tubs. Room service is available. Kids stay at no charge with an adult.Continental breakfast and parking are complimentary. There’s also a casual restaurant and a bar, in addition to an indoor pool.

Things You Need to Know

  • Guests liked the clean rooms
  • 2 min drive to Douglas Walker Park
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned hot tubs 44 times
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John Lambard

very clean, staff was always helpful, room was spotless, restaurant was attached to end of hall excellent food didn’t even have to go out in the rain to eat can’t understand why it doesn’t rate as a 5 star Breakfast was very good eggs were scrambled and moist very good I would absolutely stay again when back in G

R Anyone who complains will complain about any where they stay I travel a lot and this is a great place to stay, bottom line Great job management if it was my hotel everyone would get a bonus

Beth Severns

Down the road from Craig’s Cruisers, across from shopping and food everywhere Came with kids and utilized the pool/ hot tub The pool was busy around the clock on the weekend with mostly other kids

Customer service was friendly and accommodating with each encounter Breakfast was exciting because of the waffle maker, but make sure to get in early to avoid linesKid friendly and local to everything Would book again if ever in the area

Christopher Bucher

Loved the room, very clean unlike some reviews were sayingThe pool and hot tub needed a little work, taking a star off for that – water in the pool was murky, and it is 4′ at the deepest segment The hot tubs jets were weak and too wide to be effective

Breakfast was good and included eggs and sausage patties as well as waffles, cereal, etc

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10. Holiday Inn Grand Rapids North – Walker, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 96, this informal hotel on tree-lined grounds is 4 miles from the DeltaPlex Arena & Conference Center. It’s 7 miles from The Gerald Ford Presidential Museum.The relaxed, streamlined rooms come with microwaves, minifridges and coffeemakers, as well as flat-screen TVs and Wi-Fi. Suites add sitting areas.Amenities include an airy, casual restaurant/bar featuring floor-to-ceiling windows, in addition to an indoor pool and a 24-hour gym. Guest laundry facilities are available. Breakfast and parking are also offered.

Things You Need to Know

  • 10 min drive to Wahlfield Park
  • Guests liked the beds, mentioned 14 times in reviews
  • Guests mentioned bars 11 times

Feedback From Real Customers

Kristen Joseph

We had a large family group that stayed several nights for a wedding I was so impressed with this hotel! The staff was friendly and helpful even though they were fully booked Tammy went above and beyond to accommodate our large group by giving us a place to gather and spend time with the family

The rooms were very clean with comfortable beds and pillows It was evident that Tammy takes pride in running this hotel! One day I noticed she was there at 6:30 when we got coffee and then she was still there when we can in late around 10:30 pm Thanks so much for a great stay and adding to our enjoyment of a fun wedding weekend!

tobias green

I stayed at this hotel for a couple of nights, and overall had a good experience The hotel staff was friendly- and the rooms were clean no doubt I also appreciated the size of the showers, and the bathroom for that matter

The only thing that wasn’t good was the breakfast There’s a menu, and you have to pay for breakfast The presentation of the food, when it comes out; is just about impeccable But the quality and taste of the food is eh/so so

Logan Florea

The hotel appearance was nice, but room had issues Light fixtures coming off the wall, wall paper peeling, and cabinet doors not shutting The breakfast service is bad

Not complimentary, instead rather expensive microwave food We waited well over an hour for our food The pool had a giant bubble on the ceiling that looked like it would pop at any second If you’re looking for a short over night stay this is good, but any long and I’d look else where

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11. Courtyard by Marriott Grand Rapids Downtown (3-star hotel)

About this hotel

Connected via a skywalk to Devos Place Convention Center and the Van Andel Arena, this relaxed hotel in Downtown is a 5-minute walk from a bus stop.Modern rooms offer free Wi-Fi, flat-screen TVs, minifridges and coffeemakers. Some feature sofabeds; suites add separate living areas.There’s an airy living room-style lobby lounge, plus an informal restaurant/bar. Other amenities include an indoor pool, a hot tub and a gym, as well as sports courts and a jogging track. Meeting space is also available. Parking is offered for a fee.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Walking distance to the Grand Rapids Art Museum and Rosa Parks Circle
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 44 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the airy bar

Feedback From Real Customers

Jacqueline Deveraux

We really enjoyed our stay here Great location Walkable to a lot of interesting sites: The staff was really nice

Karen, at the front desk, was so kind and spoiled us Because of our flight times, she even let us check in a little early and check out a bit later We offered to pay more but she said it was fine It pays to be nice She was so accommodating We loved visiting Grand Rapids and would like a repeat visit here

Harry Kourlos

Just wanted to give a shout-out to Amanda at the front desk Very nice and delightful that there are really good-hearted people like her She is very understanding and cares about her guests

I think if more professionals adapted her attitude and work ethic, the business revenue would go up at least 33% It is very important to treat the guest right and to go above and beyond expectations, and she truly did The customer service is A-1 and you will not regret your stay

Sven Tietz

Delivers exactly what you expect of a Courtyard brand: neat, clean, efficient, friendly, well priced Rooms were clean and generous enoughHad no issues with noise, parking or difficulty getting there like other reviewers – was easy and straightforward

Not a 5 star hotel by any means but deserves a 5 star rating for delivering what it promises on the tin

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12. Amway Grand Plaza, Curio Collection by Hilton (4-star hotel)

About this hotel

This classic, riverfront lodging is set between a modernized 1920s historic hotel and a soaring glass tower, and is a 4-minute walk across the Grand River bridge to the Gerald R. Ford Museum, and a 9-minute drive from the Frederik Meijer Gardens & Sculpture Park.Traditional rooms provide river or downtown views, and come with free Wi-Fi. Upgrades add seating, kitchens and/or free breakfast and cocktail hours. Room service is offered 24/7.There are 5 eateries, ranging from a coffee shop to an upscale steakhouse. The hotel also offers a spa, a sky-lit fitness center with a pool and 2 hot tubs, a 24-hour business center and boutique shopping.

Things You Need to Know

  • Walking distance to the Grand Rapids Public Museum and Rosa Parks Circle
  • Some guests complained about the bathrooms
  • Guests praised the service, which has a concierge
  • Guests mentioned “Ballroom” 29 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Samm Chauvin

My room was as expected, clean and comfortable However, the purpose of leaving this review is to shout out the absolutely amazing front desk staff My service at check in was great, but Gil and Melissa went above and beyond for me

I needed assistance at almost midnight with printing documents and they did not hesitate to help me with my odd request Was much appreciated!!! Thanks guys 🙂

Darren Walezak

Great views on the riverside and the room was very nice The front desk team was very accommodating Nothing to complain about but if there are certain amenities you want to use the day you check in confirm in advance if they’re working

Staff was light so they had to have shorter hours so I couldn’t use some Not a deal breaker for me but I can see how for some it could frustrate

Melissa Bedell

My boyfriend and I stayed here to attend an event at Devos and it was nice to be able to walk inside to get there and not need to bring jackets or drive/park The Lumber Baron Bar on the first floor is one of our GR favorites, even though this was our first time staying in the hotel we come often for the great drink menu and atmosphere The front desk staff was kind and welcoming and got us checked in right away

We parked in the parking structure, which turns out was free and that was a nice surprise It was disappointing that our shower was not clean, (there was a bunch of hair on the walls!?) otherwise the room was fine The bed was very comfy and we were given the option for a room on a higher floor which had a partial view of the river If we had stayed more than one night, not having a fridge would have been a bummer, but we were just there for the event and didn’t want to drive after so that wasn’t a big deal this time I would stay again for the convenience for sure

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13. Hilton Garden Inn Grand Rapids East (3-star hotel)

About this hotel

This modern hotel is 4 miles from Reeds Lake, and 5 miles from both Frederik Meijer Gardens & Sculpture Park, and Gerald R. Ford International Airport.The warm rooms offer complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers. Upgraded quarters add balconies and/or pull-out sofas. Room service is available.Parking is free. There’s a casual restaurant/bar; a hot breakfast buffet is offered. Other amenities include a fitness room, a business center, and a Michigan-shaped indoor/outdoor pool and hot tub, plus a patio with a fire pit and BBQs. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Frederik Meijer Gardens & Sculpture Park
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned balconies 17 times
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Omar Alma

I staid here for two nights as a part of a work trip Not having enough time to contact the hotel, I arrived pretty late for my check-in after a long road trip However, I was greeted with ease and convenience

The guest service manager, Amber, was very helpful and welcoming She insured that I would have a nice and comfortable arrival after my trip Shaun, the server and clerk, was nothing short of a great personality His positive attitude and tentative service made a simple breakfast meal feel like a warmly prepared home mealI would definitely stay here again and recommend it to my family and friends

Elle Zamarron

My husband and I made a spur of the moment decision to take a little staycation a few hours from home We booked this hotel for mainly the pool/hot tub for our two sons (2&3) but the whole hotel was immaculate! The pool and hot tub were great, the pool was so warm and very clean! My boys did not want to leave! We will definitely be back!

Karen Schultz

Hilton Garden Inns never disappoint, and this one was amazing Super friendly and accommodating staff Awesome, well presented food; made to order breakfast was fantastic

Wanted to stay another day to enjoy the Michigan shaped pool and indoor/outdoor hot tub more Super clean, as all Hilton brands are Will definitely stay there whenever I’m in Grand Rapids

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14. Residence Inn by Marriott Grand Rapids Downtown (3-star hotel)

About this hotel

Surrounded by shops and eateries, this relaxed all-suite hotel is a mile from the Grand Rapids Public Museum and 2 miles from the John Ball Zoo. Highway 131 is less than a mile away.Straightforward suites offer Wi-Fi and flat-screens, plus kitchenettes and sofabeds. Upgraded 1- and 2-bedroom suites add separate living areas.Amenities include an indoor pool, a fitness center and a BBQ area. There’s also a coin-operated laundry. Parking and breakfast are available.

Things You Need to Know

  • Walking distance to the Grand Rapids Art Museum and Grand Rapids African American Museum & Archives (graama)
  • 14 min walk to nearest train station
  • Guests praised the service
  • Guests praised the restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Cory Chvala

Everything about this hotel was really good The rooms have lots of USB chargers and the kitchens were really modern The only downside is we stayed on a Saturday night

The traffic noise outside was extremely loud until about 2:30am The hotel knows this so they offer complimentary fans, white noise machines and earplugs The location is awesome for walking around Would definitely try it again, maybe just mid week!

Heather (Dirty Paws Bus)

I’m a Grand Rapids-ish native but am now living in northern Michigan I visited GR

for the recent Ghost/Volbeat/Twin Temple concert and didn’t want to bother with driving far/dealing with parking The location of the hotel is absolutely perfect as we were so close to the arena that we could see it from our room The room was very clean, spacious and modern and parking was very convenient We were very impressed! The staff was super nice and helpful We will definitely be back! Thank you for a great stay!

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15. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

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