Hotel with Tennis in Laguna Hills, CA

1. Hotel Laguna (3-star hotel)

About this hotel

Once a favorite spot of Old Hollywood icons, this laid-back hotel built in 1930 retains its Mission-style arches and decorative bell tower, and is a minute’s walk from Main Beach Park’s oceanfront boardwalk.Featuring colorful artwork and some period accents, the snug rooms and suites have flat-screen TVs and complimentary Wi-Fi. Most have ocean or rose garden views. Children age 11 and under stay at no charge.A private beach offers bar service, as well as loaner sunloungers, umbrellas and towels. Other amenities include a day spa, a salon, and a casual restaurant/bar with an oceanfront terrace and regular live music. Parking is extra.

Things You Need to Know

  • Walking distance to Main Beach and the Laguna Art Museum
  • One of the few hotels in the area with a restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned “an ocean” 38 times
  • Guests mentioned air conditioning 25 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar
  • Guests praised the beach

Feedback From Real Customers

Jasmin Doker

We had our early mother’s day dinner there last Saturday I have known Hotel Laguna for many many years The new ownership/management did a wonderful job with all the changes they have implemented

The bar opening to the patio is such a great idea The fun and positive vibe is so welcomed at the restaurant Thank you for giving us, Orange County residents such a great option for dining and having fun at a reasonable price

J M Garcia

Such a historic place needs the attention of being upgraded Happy to be apart of itOnce its finished it can be a very energetic place to have a nice dinner on one of California’s top beachfront restaurantsGreat Job to the Super Greg who oversees the whole project

Seems a great guy to work with or work for

Sunny Lohmann

I’m a local and I really want to like this place I really do The hotel itself isn’t open so this is a review of the restaurant

The decor is beautiful, the views couldn’t be better, the menu looks good We came to eat in the bar right after they opened and I thought I’d give them another try even though the service was disappointing It seemed like they recruited at Fridays in Vegas We had the exact same experience this time, except worse VERY low-end service in a high-end environment I think the incongruity actually makes the poor service stand out more Either dumb down the decor or upgrade the staff First we sat in the bar, but after sitting for 10 minutes with no service at all I asked to go into the dining room I’m glad I did because the view is amazing! We were given only one menu which we had to share The waiter asked if I was ready to order after we had been seated for less than a minute and he didn’t ask for a drink order We ordered and then half the food came out 15 minutes before the other half That’s just not done! How rude! I get to choose between bad manners and cold food Not cool I don’t even think they get that wrong at Fridays! While we were still eating a busser tried to take the plate with the sauces on it It happens, but it’s annoying when you have to micromanage your table staff when trying to enjoy your meal Then when we were done eating we sat with dirty plates for half an hour while we waited for our desert We finally decided to leave without our desert We paid at the desk, not the table because we had been waiting too long The food sounded a lot better than the reality The burger was tasteless for some reason, the octopus was inedible — chewy and dry somehow at the same time The short-rib cigars were delicious tho Please please get new staff and training more befitting the vibe of the rest of the place I’d love to enjoy this place it’s so perfect in every other way The staff just needs to class it up! I’d be so happy to change my review in the future Good luck!

2. Waldorf Astoria Monarch Beach (5-star hotel)

About this hotel

Overlooking the ocean, this luxe resort hotel is 3.8 miles from Aliso Beach and 9 miles from Wood Canyons Wilderness Park.Upscale rooms and suites feature marble bathrooms, high-speed Internet, 42-inch flat-screen TVs and DVD players. Upgraded quarters add balconies, lounges, fireplaces, whirlpool tubs and/or butler service.Amenities include a private beach, 3 pools, a gym and a golf course. There are 6 restaurants, plus a bar with regular live music. A resort fee applies.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 5 min drive to Salt Creek Beach Park
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked “golf courses”, mentioned 36 times in reviews
  • Guests liked the grounds
  • Guests praised the views

Feedback From Real Customers

Jake Prescott

Very nice facility Rooms were beautiful and price was right Food was great but would like to see a little more variety between the different restaurants

Wonderful if you intend to stay on resort – but nothing to walk to off of the resort (Everything was a cab ride away) Sunset views from the great lawn were phenomenal Good mix of families, couples, and convention travellers

Sage Wheeler

This is truly one of the most beautiful places I’ve ever stayed The staff was attentive and accommodating, the grounds were gorgeous, the pools were warm and very clean, the room was comfortable It felt fancy, but not opulent, which I really like

The restaurants were all quite good, but very expensive This is definitely not a place for a family on a tight budget, but we did feel like everything was well worth it It really seems to capture the So-Cal vibe and made me fantasize about leaving Seattle for good

Candy Merrill

This resort far exceeded our expectations We came with 3 generations for a family vacation Service was top drawer! We can’t express enough how perfect and relaxing it was

The Beach Club – your private Waldorf Astoria beach was incredible You don’t have to lift a finger Great dining, beach services, activities and more Pool was wonderful with great views of the ocean The entire staff made you feel as though you were the only guests The service in EVERY area was OUTSTANDING We actually met quite a few other guests who were repeaters That’s the real testimonyTons of other things to do close by (including Disneyland), but there’s not much reason to leave the resort Guest Tip… stay here and be sure to make lunch and dinner reservations at the Monarch Bay Beach Club Heaven!!We will be back!

3. Homewood Suites by Hilton Aliso Viejo – Laguna Beach (3-star hotel)

About this hotel

Set in a modern building on a leafy property, this contemporary all-suite hotel is 3 miles from Aliso and Wood Canyons Wilderness Park, 7 miles from the Laguna Art Museum and 10 miles from Aliso Beach.Relaxed studios offer kitchens with dishwashers, microwaves and fridges, as well as free Wi-Fi and flat-screen TVs. The 1- to 2-bedroom suites add separate living/dining areas with pull-out sofas.Complimentary perks include hot breakfast, a grocery shopping service and weekday evening socials. There’s also an outdoor saltwater pool beside a wraparound patio that has a bar and a fire pit. Other amenities include a 24-hour gym and meeting space.

Things You Need to Know

  • Guests liked the large rooms, which have minibars
  • 8 min drive to Aliso and Wood Canyons Wilderness Park
  • Guests praised the kitchenettes but some complained about the furniture
  • Some guests complained about the bathrooms
  • 62 min drive to Los Angeles International Airport
  • Guests liked the service
  • Guests mentioned “Patio” 10 times
  • Guests liked the outdoor pool

Feedback From Real Customers

Anthony Martinez

Well for starters the bed was not made correctly Instead of a comforter there was a fitted sheet in its place It made for a horrible sleep

We also needed some towels so we decided to ask for room service after the third day They said we needed to stay 5 nights to get that service and it has to be scheduled 24 hours in advance On the fourth night my son decided to yell through the door we were out of toilet paper! Soooo I had to walk my happy rear end downstairs to get my own re fill of paper I just it was so weird that a hotel at this price you don’t get your room cleaned, have to get towels and re fill your own soap and toilet paper Not to mention it was a little dirty when we arrived but decided when they service the room we will let them know but that didn’t happen Luckily my wife brought Lysol wipes and cleaned the gross spots and floor herself If you like paying top dollar for a room and doing all your own housekeeping I would say this is definitely the place! Although the breakfast was delightfully good

keisha albert

Very nice hotel, the location is near a bunch of little shops you can walk to and it was near a small park that goes to a nice shopping center, Also only 15 mins from the beach! The hotel itself was clean and spacious had everything you needed to cook! The only reason I gave 3 stars was because the carpet in there was really dirty and brown and had dirt spots all over it definitely needed to be cleaned and was kind of Gross & The couch looked as if it needed to be cleaned as well!!I also would like to mention the breakfast is not great for this location, Not much of a selection you’ll definitely have to go somewhere for breakfast! I’ve been to Hilton suites where the breakfast was amazing a little disappointing in this one!

Audrey Luo

Pros: the hot tub, bigger roomCons: not so clean I found a long white piece of something in the coffee maker filter which looked like a worm (it’s too gross to take a picture)

There’s problem with the sink drainage too and it smelled bad The breakfast was over at 9am, way too early I was lucky to finish my business call at 8:50am so I had the chance to eat a few things The location was not convenient It’s far from the highway and main streets Would not stay there again

4. Fairfield Inn by Marriott Mission Viejo Orange County (2-star hotel)

About this hotel

Off I-5, this relaxed hotel is 11 miles from Doheny State Beach and 4 miles from Arroyo Trabuco Golf Club‎.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs, and work desks with ergonomic chairs, as well as tea and coffeemakers.Breakfast and parking are complimentary. There’s an outdoor pool, a hot tub and an exercise room. Other amenities include a meeting/events room and a business center.

Things You Need to Know

  • 9 min drive to Mission San Juan Capistrano
  • Guests praised the breakfast
  • Guests mentioned the rooms are clean but small
  • The fitness center has elliptical machines and weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Vedant

Good budget hotel with no frills The location of the hotel is good and the rooms are clean and well kept The front desk staff is courteous and helpful

But, basic amenities like housekeeping services and complimentary refill of water bottles, tea/coffee pouches are not provided in the room The guests are asked to refill water bottles from the gymnasium (where you get only chilled water) or purchase them from the vending machine on the ground floor The breakfast menu is limited and very basic Overall good for a short weekend stay, but would not recommend for long stay

Syed Aftab

The hotel itself was great Nice and clean in a good location The reason for the low review is because of one of the employees there

He is an Asian man (for description purposes) He yelled at my aunt and other guests that were staying with us for a wedding because they were having a normal volume level conversation in the hotel lobby This employee threatened to call the police and have us kicked out of the hotel without a refund Again, the conversation was at normal, indoor-appropriate volume, away from guests rooms, in the lobby This kind of behavior is unacceptable The employee didn’t give a warning about the conversation at all and went off on my family out of nowhere Apparently this guy has been working there for 2 decades Get it together management It’s a shame that such a good hotel is tarnished by a bad employee

Ela Moskovich

The hotel is extremely dated, everything is old and smellyWe booked a week through Hotelscom

After checking in and seeing with our own eyes how horrible this place is we tried to cancel the remaining 6 nightsThe hotel refused to give us a refund and Hotelscom is useless… now, the consumer needs to find the way to fight two huge corporations:Marriott and HotelscomWhat are the chances???!

5. Renaissance ClubSport Aliso Viejo Laguna Beach Hotel (4-star hotel)

About this hotel

This contemporary hotel is 6.5 miles from Laguna Beach and 9 miles from the historic Mission San Juan Capistrano.The relaxed rooms and suites have free WiFi, iPod docks and flat-screen TVs with premium channels, plus coffeemakers and desks with ergonomic chairs. Some rooms feature city views, and some suites add separate living areas with pull-out sofas.The slick American restaurant/bar features a patio with a fire pit. Other amenities include a spa, an outdoor pool and a splash pad, plus a fitness center and a kids’ club. There are also 4 meeting rooms.

Things You Need to Know

  • 8 min drive to Aliso and Wood Canyons Wilderness Park
  • Guests praised the service
  • Guests praised the slick restaurant
  • Guests mentioned “basketball” 14 times
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the nightlife
  • Guests praised the outdoor pool

Feedback From Real Customers

Crisrael Lucero

This was a lovely hotel with amazing amenities The fitness center is free to use if you’re staying at the hotel, and it’s not your standard hotel gym The fitness center is essentially its own full blown gym, with a great pool to boot

Rooms are clean with a lot of space The only thing that was off was the cleaning staff kept asking when we were leaving so they can clean the room despite us having late checkout

Rodney Ibrahim

Stayed 3 nights here while in town for some meetings Everyone in the area knows about this hotel because of the gym which is attached to the hotel The hotel is in a good area with a parking garage next door which is $27 a day

Rooms were a good size with very comfortable beds However there a few things that could use improvement First, the bathroom was very dimly lit Would help if there was a light in the actual shower Also there was no safe in the room There may be one in the room but I didn’t see oneIf you’re a gym person, the gym is legit Has most types of equipment along with nice locker room with steam, sauna, and jacuzzi They also have a nice lap pool outsideThe bar and restaurant are good and there is happy hour starting around 4 which is fun to take advantage of The food at the restaurant was actually quite good If I’m in the area I’ll be back here

David

I have no patience with being charged full price and then getting the “no service” speech upon check in! They claim staffing issues…Additionally, I noticed that the two complimentary waters that come with every Marriott property on planet earth were not in my room I called the front desk and they said I had to come down to get them Irritating, but fine

But then it was like trying to convince a toddler to share their Tonka truck when I asked for more water since there was no daily service to replenish them He told me I could come back to the lobby and refill them at the water stationLook… I hate giving bad reviews Most of mine are positive However, my recent streak with Marriott brands is making me question my loyalty!Anyway… this is a great gym with a waterless hotel with no service attached… the tacos were pretty good too…

6. Montage Laguna Beach (5-star hotel)

  • Address: 30801 S Coast Hwy, Laguna Beach, CA 92651
  • Phone: (866) 271-6953
  • Ratings: 4.7 (4635 reviews) Excellent
  • Website : Montage Laguna Beach
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Craftsman-style beachfront lodging with rooms, suites, bungalows & villas, plus a spa & fine dining.

About this hotel

Set on an oceanfront bluff, this luxe spa resort in a craftsman-style building is 2.6 miles from Laguna Beach.The arts-and-crafts-style rooms and suites, featuring dark-wood furnishings and regional works of art, have private balconies with ocean views, plus marble bathrooms with tubs, 55-inch flat-screen TVs and free Wi-Fi. Beachfront bungalows and villas are also available. Room service is offered.The spa has 21 treatment rooms, and there are 3 pools, including an oceanfront pool with cabanas. The hotel also offers an upscale restaurant and a terrace grill, plus meeting/event facilities, a fine-art collection and shops.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Walking distance to Treasure Island Beach and 维多利亚等海滩
  • Guests praised the professional service
  • Guests liked “pianos”, mentioned 28 times in reviews
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the ocean views

Feedback From Real Customers

Misty Barber

This was our first time staying at Montague Laguna Beach and will definitely not be our last We had an amazing experience The staff goes above and beyond with absolutely everything from valet, to the restaurant, front desk, the spa, pool attendants, and room attendants

Everyone here makes it their mission to provide a wonderful customer experience We ended up extending a day because we didn’t want to leave The grounds are well kept and you can see they take pride in all areas of the property Their private beach is stunning and just a short walk from the rooms I’m already looking forward to our next trip here

Candice Horde

Where do I start? First and foremost, this is the best customer service experience I’ve had since moving to California 5 years ago No age or racial bias that my partner and I have experienced in the past at resorts, just kindness, patience, and attention to detail The view is breathtaking, peaceful, and colorful

The beaches are clean and not overpopulated The rooms are clean and meticulously designed, and the tech & COVID friendly way they have their menus the remote set up is pretty innovative The concierge knows what they’re doing and will make whatever accommodations happen In love with this place; will be absolutely returning

Jedi Master ASU

We spent 4 nights at the Montage The place was wonderful, clean and relaxing pace It was a perfect quiet vacation that we wanted

The room was clean and it smelled good We appreciated the little things They had a lady that came out with different animals at the pool The day we found out about her, she had a hawk that scared away some birds They also had live music on the pool and it was really nice The beach was almost empty and the place feels really high end The food was also great The staff was kind and nice and the valet would get our cars out very fast We never had to wait long on anything Had a great time and will come back soon

7. Hyatt Regency Newport Beach (4-star hotel)

About this hotel

Set on 26 acres, this resort hotel is 3.9 miles from Newport Beach Pier, 5.6 miles from John Wayne Airport and 19.2 miles from Disneyland Park.Upscale, modern rooms with balconies include flat-screen TVs, iPod docks, minifridges and coffeemakers. Some rooms add views of Newport Bay, and suites have sitting areas. Polished villas are also available. A daily resort fee covers in-room WiFi.Amenities include 3 outdoor pools (1 with a waterslide), hot tubs, tennis courts and a 24/7 gym. There’s also a seafood grill restaurant, a bar and 22,000 sq ft of function space. Use of the airport shuttle and the golf course are part of the resort fee.

Things You Need to Know

  • 4 min drive to Fashion Island
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the professional service
  • Guests praised the restaurant
  • Guests mentioned “golf courses” 33 times
  • Guests liked the grounds

Feedback From Real Customers

Andy Mai

The hotel is on a quiet neighborhood and it’s pretty close to the beach It does have great swimming pools on site The kids will love the water sliding

This is a family friendly hotel and great with kids They do have free bike rental which is a plus to cruise around the place If you are into golf, it has it too This is a very popular place for weddings as well

Christine Duran

My husband and I went to the Hyatt Regency New Port Beach last night to watch Christopher Cross for the Summer Concert Series The drive was beautiful The line to enter the hotel has to be more organized

There was traffic coming from three directions, but the gentleman was friendly and led us to the parking lot The gentleman that was doing the parking fees was friendly and very helpful $30 parking fee for the hotel Staff inside were friendly and helped my husband and I to where the concert was The gentleman putting the wristbands on was friendly, professional and we enjoyed the small talk with him A nice woman helped us find our seats The seats were uncomfortable, and very tight where we were sitting A nice couple we sat by was fun to talk too Christopher Cross did not come out until almost 8:30pm, when he was scheduled to come out at 7:30pm There was another artist singing , and it was relaxing and enjoyable to hearWhile waiting for Christopher Cross to come out, there was this drunk woman arguing with this man about a seat, and a bit of drama irrupted, but they solved it quicklyWhen Christopher Cross came out, he seemed like he really didn’t want to be there He didn’t say anything, and started singing I was disappointed to not hear him singing “Alright “ His back up singers did more Would of loved to hear him, because it’s one of his best songs I enjoyBut then he sang my favorite, “ Never be the same, “ Sailing, “Swept away, and “Arthur’s theme” Loved his new songs, and his humor during the concertChristopher Cross is a legend, and for my husband and I to see him is absolutely a gift Gorgeous weather coming out, and throughout the concert Clean, elegant bathrooms Not a line or long waitHighly recommend to get an aisle seat if coming We sat in the middle, very close to Christopher Cross Except for this man’s big blow pop head in front of me, then when he got up, there was another person with a big Homer Simpson head blocking my view of Christopher CrossA beautiful, elegant atmosphere Very fancy, and Summery I rated 3 because of the friendly, professional staff, Friendly parking workers, beautiful, clean bathrooms, gorgeous weather, beautiful, elegant atmosphere everywhere around us, friendly, fun couple we sat by, easy access and fast exit out of the parking lot The only things was the traffic coming into the hotel should have two lanes to let more event customers in quicker instead of blocking traffic, the seats, those hideous drunk people, Christopher Cross coming out late, and him not singing “ Alright” Other than that, my husband and I were very pleased with this lovely, dazzling, and elegant hotelThank you for welcoming us We will be back again for another Summer Concert Series in the future

Twee Wong

Very dated rooms and resort However, the food is good, the customer service is nice along with convenient location and nice swimming pools I love it the most is having a private access or entrance to Newport Backbay for a run or walk

No more excuses for not going out to workout The property is very family oriented All the staff are nice and friendly I highly recommend this property to all my friends

8. Hilton Orange County/Costa Mesa (4-star hotel)

About this hotel

This upscale hotel is 2.5 miles from John Wayne Airport, Orange County and 13.5 miles to Disneyland Park.Warmly decorated rooms (most with balconies) offer custom-designed beds, desks, 42-inch flat-screen TVs and free WiFi. Executive rooms and suites provide access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and whirlpool tubs.Amenities include an acclaimed bistro-style restaurant serving Californian cuisine, a pizzeria, a salon, a 24/7 fitness center and an outdoor pool and hot tub. There’s also a business center, 48,000 sq ft of meeting space and a free local area/airport shuttle.

Things You Need to Know

  • 15 min drive to It’s a Small World
  • Guests mentioned the service is friendly and professional
  • Some guests disliked the kitchenettes but others praised the beds
  • Some guests complained about the bathrooms
  • Guests mentioned “banquets” 10 times
  • Guests praised the fitness center
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Jose Ruvalcaba

Summary: For the price, I would not stay here again unless there wasn’t anything available around I would have rather gone to Holiday InnCons:- Cost of parking was about $36 for inside the garage

Staff did not offer other suggestions (apparently across the street was cheaper)- Breakfast was too expensive at $26 per person for a buffet I’d rather go to a restaurant and be waited on- No microwaves in rooms- Ice machine not working- No valet because “Covid”- Floor was outdated The place needs a remodel- The patio door was heavy to open Trees blocked a potential view- No laundry room- No garbage bags in trash bins This must result in extra work for the housekeeping- Water from sink does not taste good- Swimming pool was closed during the time frame it was supposed to be open- Even credit card machine was not working at check in- Internet was not greatPros:- Friendly staff- Location Gas station across the street and freeway and shopping very close by- Starbucks in lobby- Parking is secure

Caroline Parsons O’Keeffe

A huge thank you to Carolina and Katherine for their absolutely above and beyond customer service I called from Australia to arrange a surprise birthday gift for my sister who was staying as a guest Both ladies were not only professional but kind, generous and went out of their way to make my sister’s birthday special

If I could give them 100 stars I would! Thank you so much for your hospitality

Brian Crane

The room was fantastic! The location was great! And the amenities were great as well! However, I had a not great experience with the check in staff I had booked 2 rooms on Hotel Tonight, and I thought they were both “double queen” rooms When I went to check in they only had one “double queen” available

They said the other rooms were being cleaned and that I could come back in 1-15 hrs to get it The front desk gentleman even wrote down a note I called a few hours later and they went on to tell me there were no double queens available and I feel like they didn’t work with me nor try to go any extra out of their way to see if there was some sort of compromiseOther than that, great hotel

9. Residence Inn by Marriott Irvine Spectrum (3-star hotel)

About this hotel

This all-suite hotel is 12 minutes’ walk from Serrano Creek Park and 1.6 miles from the Irvine Metrolink Station.Upscale studios and 2-bedroom suites feature full kitchens and dining areas. They also come with pull-out sofas, fireplaces and flat-screen TVs. WiFi is free.A hot breakfast buffet, evening drinks and parking are complimentary. Other amenities include a fitness center, an outdoor pool, a hot tub, and tennis and volleyball courts. There’s a convenience store, and grocery-shopping service is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to the Pretend City Children’s Museum
  • 61 min drive to Los Angeles International Airport
  • Guests praised the restaurant
  • The fitness center has weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Shoshana Lipson

Really friendly front office staff during the day time and super helpful BUT… the cons are big:1 Carpet is so old and grimy you don’t want to walk on it with bare feet2

The chairs are completely worn out and desperately need replacing3 The guy at the front desk in the evenings and nights is terrible – Matt He is rude, unhelpful, and takes no responsibility for anything Leaking pipe with water all over the floor? Too bad- “this is not a full service hotel so just throw towels down until the morning ” Noisy drunk party with screaming late at night? Too bad, “There is nothing I can do, I’m just at the front desk” His attitude is terrible and makes you wonder how they can charge SO much while hiring such a horrific staff memberIf it wasn’t for this I would give a higher rating, but a dirty carpet, worn out furniture, lack of sleep, issues with the room, and downright rudeness made this a place one we would never recommend to anyone

Jill M

The hotel claims that they have their full breakfast back up and running, but it is not They no longer have any hot protein options They serve pre-packaged items which are microwaved and placed in the warmer in the plastic, cereal, pre-packaged hard boiled eggs that are rubbery, a few pastries, apples, juice, coffee and milk

Definitely more of a continental breakfast They have discontinued their evening receptions as well This Residence Inn is among the many businesses that use the pandemic as an excuse to cut back the services they offer and still expect to charge as much or more for the reduced services As a Lifetime Platinum reward member, I was truly disappointed in this Residence Inn

Larry Delaney

Incompetence runs from front desk, housekeeping directly to management’s office We were charged an extra three weeks for a stay after we had checked out We provided ample data that we had vacated the property and the stay had ended, but the manager refused to refund the additional $3,200 we were unjustifiably charged

BonVoy was useless in resolving the situation Word to the wise: Make sure you shout to the rooftops when you check out If not, you’ll be charged until your credit card expires! Unfortunately, the last time we’ll see The Residence Inn Spectrum again will be in Small Claims court

10. Best Western Plus Irvine Spectrum Hotel (3-star hotel)

About this hotel

Adjacent to Interstate 5, this modern hotel is 3 miles from the Verizon Wireless Amphitheater, 11 miles from the John Wayne Airport and 20 miles from Disneyland® Resort.The contemporary rooms come with free WiFi, 40-inch flat-screen TVs with cable channels, microwaves, minifridges and coffeemakers. Some have balconies and pull-out sofas, and 2-bedroom loft suites are also available. Kids 18 and under can stay for free (with some restrictions).Amenities include free continental breakfast, a gym, a hot tub and an outdoor pool, plus meeting rooms and a business center.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are large
  • 7 min drive to the Pretend City Children’s Museum
  • 60 min drive to Los Angeles International Airport
  • Guests praised the restaurant
  • Guests mentioned balconies 27 times
  • Guests praised the breakfast
  • Guests liked the hot tub

Feedback From Real Customers

RiLee Andros

We loved staying here and had no issues! Room was clean and had plenty of space, beds were comfy, staff was helpful, and the breakfast was delicious As a traveler on a budget, I have stayed in a lot of Super 8s and Motel 6s, and this was a huge step up from that for a very good price The pool and jacuzzi were great, we had them to ourselves on a Sunday night and it was lovely

The breakfast was hot and delicious, and the staff stayed really on top of making sure all the breakfast items were refilled/stocked The couch in our room pulled out to be a bed, and it was not nearly as comfy as the beds, but worked great for our group of 3 adults who each wanted our own bed space Parking was easy We would definitely stay here again

Alex Hyer

I’d say everything here is pretty good There’s a pool and spa as well as a pretty good breakfast overall They deserve a solid 5 stars for service

One of our rooms had some condensation dripping from the A/C which is above the room They immediately checked on it and—when they determined they wouldn’t be able to fix it immediately—switched us to the closest room they could find without hesitation Great staff overall!

California Jones

It’s decent A bit stale smelling Breakfast was good

Won’t touch the pool or jacuzzi here but jacuzzi doesn’t look bad Room was clean Carpet was not the best; wore sandals because I didn’t trust it Shower was clean and room had a balcony Why can’t we smoke in hotels like this? It’s 2022 and they need to stop acting like the place already smells like roses(it doesn’t) Weight room open 24 hours which was Awesome and clean But the door doesn’t lock; I’d hate for my girl to go there alone… Out of the 3 25-3-star hotels in this area, this was the cheapest and feels like it

11. The Hills Hotel, Ascend Hotel Collection (3-star hotel)

About this hotel

Off Interstate 5, this polished hotel is 2 miles from the Dinosaur Park and 7 miles from Main Beach on the Pacific Ocean.Straightforward rooms offer free Wi-Fi and flat-screens, plus minifridges and coffeemakers. Stylish suites add living areas, computers, microwaves and/or rainfall showers.Parking is free. There’s a warm restaurant and a chic lounge bar. Other amenities include an outdoor pool and a fitness center, plus a business center and meeting space. A breakfast buffet is available for a fee.

Things You Need to Know

  • 9 min drive to the Pretend City Children’s Museum
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked the warm restaurant
  • Guests mentioned lobbies 14 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Bill Caras

It presents a fancy place when you 1’st walk in It’s an older hotel, room needed minor fixes, we just did without Bathroom door would not lock, and sliding door track was held down with tape and came up with use

The beds are good come with 4 pillows and comfortable Nice cold fridge, but no microwave It was fine for our needs, and they accept pets at $50 a night

Susan Ranahan

About 80 women were there for a celebratory luncheon The service was outstanding and all did an excellent job attending to so many with so few The food was served hot and fresh, and the servings were not skimpy

Taste and presentation were great!There was a lot going on and timing was important The microphones worked, the table set up was lovely and it was a very enjoyable time

Brian C

Unfortunately, didn’t even get the opportunity to stay here Had a family emergency and needed a room for the night For some reason the website was allowing us to book any room, so when I called to book the room, I was quoted significantly higher than their own site

When I asked why, she said we needed to book on the site to get that price, even though I explained that the site wasn’t working Again she said we needed to book on the site and to have a nice dayclick Hopefully they will get their site working so others won’t run into the same experience

12. Marriott’s Newport Coast Villas (4-star hotel)

About this hotel

Set on a bluff overlooking the Pacific Ocean, this modern Mediterranean-style resort is 4 miles from Balboa Island and 7 miles from Newport Pier.The warm 2-bedroom suites come with free Wi-Fi, flat-screen TVs and DVD players, plus separate living and dining areas. They also include balconies and fully equipped kitchens.The hotel offers free parking and a grocery shopping service. There’s a casual poolside bar and grill, plus a cafe serving Starbucks coffee. Additional amenities include a spa, 3 outdoor pools and a hot tub, plus a fitness center, and tennis and basketball courts.

Things You Need to Know

  • Guests praised the large rooms, which have microwaves
  • 6 min drive to Crystal Cove State Park
  • Guests liked the service
  • Guests mentioned “timeshares” 59 times
  • Guests liked the views
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the nightlife

Feedback From Real Customers

Pat Turocy

This is a beautiful resort – great for couples and families We had a wonderful villa with an ocean view My only issue was the lighting in the master shower – non-existant! There was a light (VERY dim) in the room, but not in the shower

But the amenities were many including several pools and all kinds of activities, both planned and independent This might become an annual trip for us!

Mai b

Well, I found a bug crawling out of the sink Also, the people at the front desk were quite rude It was my birthday weekend, and we requested the ocean view room, which they stated upon arrival was no longer available

Also, I found a toothpick on the floor in the kitchen Perhaps the previous guest had their fill literally Also, the toilet made funny noises saying swoosh and shhh Then the man upstairs was making so much noise I asked could I move my room, and they said we typically don’t move a party to another room once they have checked in For the love of whoever, please don’t stay in the 1000 or 2000 villas for that matter Please don’t believe it’s a new property lie because it isn’t All jokes aside, please stay at another hotel unless you want to deal with snarky remarks, unclean floors, and slow trolleys I might suggest Pelican Resort and Golf Club a beautiful hotel Far better service and more amenities

Ryan bauman

This is by far one of the best vacation spots Fantastic location just across from the beach The rooms are stocked well with all the amenities any family would need

Customer service is great and attentive to all guests needs The property offers a shuttle to the beach, Laguna, and Newport There are daily activities offered for all ages including ping pong, yoga, exercise classes, movies, and s’mores gatherings The pools are incredible The kids pool is great for all ages and even includes a small water park with two slides I’m definitely going back and highly recommend this property for your next vacation

13. The Inn at Laguna Beach (3-star hotel)

About this hotel

A 4-minute walk from Main Beach Park, this upscale hotel is 3 miles from Crystal Cove State Park and the Pacific Marine Mammal Center.Chic bungalow-style rooms and suites with plantation shutters and pillow-top beds feature in-room dining, free Wi-Fi and flat-screen TVs, plus coffeemakers and minifridges; some have balconies and ocean views.Complimentary amenities include wine socials in the lobby or on the rooftop terrace, which offers a hip bar with panoramic views, plus nightly milk and cookies, and use of beach towels, chairs and umbrellas. A nearby Mexican restaurant delivers meals to the beachfront pool or the terrace (fee).

Things You Need to Know

  • Walking distance to the Laguna Art Museum and Heisler Park
  • Guests praised the clean rooms but some thought they were small
  • Guests liked the service
  • Guests mentioned “an ocean” 56 times
  • Guests liked the views
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ashley Atkinson

I stayed here for a meeting in the Laguna Room but enjoyed it so much I decided to stay another night on my own! You can’t beat the location — I believe every room has a coastal view and it’s steps from the beach and downtown Laguna The only thing I’d caution is that some rooms and the pool are very close to the public walking trail on the cliff, so you will hear and see the foot traffic, but I enjoyed the people-watching Service was helpful and unobtrusive, and the decor is neutral and understated (doesn’t scream “hotel!” which I appreciate)

Since they don’t have a big lobby or restaurant, it’s a pretty quiet place other than the complementary rooftop happy hour The catering provided for our meeting was simple but nice I liked the sustainable touches such as cloth towels instead of paper, and a reef-safe sunscreen dispenser at the pool Really felt like a getaway, definitely would visit again!

Patrick Minns

Beautiful hotel, absolutely stunning beach view from our beach facing room The bad was among the most comfortable we have ever slept Staff was extremely friendly, and the rooms are modern and cozy

Many choices for eating are within walking distance as are art galleries and shopping choices The beach is unique, there is traditional sand, but also tide pools which are sadly devoid of the sea life that one would expect We had a wonderful dinner at Nicks Laguna Beach and a memorable anniversary celebration This is now an anniversary destination for years to come

John Moore

Every summer for the past five years my mother has stayed at the inn to attend the Laguna pageant It has a wonderful location with views of the ocean, beach and park and is just minutes to walk from to restaurants and shopping As an older property it has had some renovations done

The common areas are very nice, the rooms are clean and the beds comfortable Occasionally there is a bathroom door that doesn’t close properly or a slight odor but overall this is a nice place I do find it a bit pricey but after all it is Laguna Beach

14. Courtyard by Marriott Foothill Ranch Irvine East/Lake Forest (3-star hotel)

About this hotel

This straightforward hotel is 4.8 miles from the Whiting Ranch Wilderness Park and 7.5 miles from the Verizon Wireless Amphitheater.Contemporary rooms offer free WiFi, desks, 42-inch flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 4 meeting rooms. Other amenities include an outdoor heated pool and hot tub, an exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the clean rooms
  • 13 min drive to O’Neill Regional Park
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 20 times
  • Guests liked the bar

Feedback From Real Customers

Erin Lucke Starr

Rooms are clean and hotel is nice – unfortunately I can’t say the same for a front desk staff member who made my experience less than ideal I had been staying two nights previously and just needed one additional night I walked in said I’d like to book a room to which the night front desk clerk Informed me that he is not able to make a reservation and I would have to do it online

I thought I was being punked because I’m literally standing at the front desk of the hotel and in a less than pleasant fashion repeated “online, online, yes online” I asked for anyone else that could me and their name and number and they let me know that that person wouldn’t be here until Monday Which means they don’t have a manager Saturday and Sunday and conveniently they’re out of all the contact information for this person This really ruined my experience that was so great for the first two nights that I stayed here That’s very unfortunate And both outlets at the bed only work if the light is turned on in this room

Kevin Neuer

Nice location clean hotelStolen items from room by housekeepingDeposit wasn’t released for two weeks and 7 phone calls ( must have slipped through the cracks they said )Stay at Hilton across the road not as pretty but a comfortable clean quiet stay

15. Sonesta Select Laguna Hills Irvine Spectrum (3-star hotel)

About this hotel

Off the San Diego Freeway, this hotel is 2.5 miles from the Verizon Wireless Amphitheatre.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an outdoor pool, whirlpool, exercise room and free on-site parking.

Things You Need to Know

  • 6 min drive to the Pretend City Children’s Museum
  • 63 min drive to Los Angeles International Airport
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests mentioned lobbies 18 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Karen Curcio

My car was towed!!! It cost me $56500 to get my car out of the impound lot That was not my big frustration

My first frustration originated out of NO ONE being able to tell me why I was not contacted I registered late in one of the 7 ADA rooms I did not leave the hotel (Seven quick phone calls, asking the night crew)My second frustration originated from not finding anyone to drive me to the impound lot Not one taxi responded My husband asked a friend of his to take me the next dayMy third frustration originated from having no car and no food Did I mention I was diabetic? I mentioned this to the hotel Assistant Manager I was not even offered a protein bar—-nothing Did I mention the restaurant and bar were closed? Not only was I frustrated, I now had a headacheWould I stay here again? NOSonesta wants their guests to feel good staying at one of their properties Do I feel good? NOSonesta wants their team members to “communicate honestly” Did anyone communicate with meNO!!!Sonesta wants to be “synonymous with unrivaled hospitality” Huh????? What did you say??? Did I experience thisThis gets a HELL NO

16. The Ranch at Laguna Beach (5-star hotel)

About this hotel

On 87 acres of grounds with canyons, a creek and a garden, this upscale resort off the Coast Highway is a 9-minute walk from Aliso Beach Park.Refined rooms feature Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add living rooms, as well as patios or balconies with scenic views. The 2-story cottages feature 2 bedrooms, and a 2-bedroom treehouse has a kitchen. Room service is available.There’s a poolside bar and a high-end restaurant with a terrace. Other amenities include golf, an outdoor pool, a hot tub and a luxe spa. Parking is available.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to 维多利亚等海滩
  • Guests praised the high-end restaurant
  • Guests mentioned “Patio” 26 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests liked the spa

Feedback From Real Customers

Monique Moledo

The stay was wonderful The staff is extremely friendly and helpful, they always made sure to keep the spirits highThe room was beautiful, good space and clean

The pool and the jacuzzi were really nice The restaurants had live music, fitness center was 24h They had some activities throughout the week There was no view toward the beach, but it’s only 10min walk away from Aliso beach where the Lost Pier Cafe offers complimentary beach umbrella and chair for guestsIt is definitely a romantic getaway

JR Mariano

We visited the Ranch at Laguna Beach for a quick spring break getaway The location and grounds are amazing, only 15 hours from Los Angeles, walking distance to the beach, and the people and vibe of Laguna Beach are very calm and laid back

We were treated amazingly by the front desk staff upon checking in, especially Olivia, who was professional, knowledgeable, and welcomed our family with open arms We look forward to returning to the Ranch soon and wouldn’t hesitate to refer this property to all our friends and family!

Steve Smith

Our stay was nice, rooms nice, played golf also very nice Patio’s and restaurant was solid ok Live music on deck very nice, but 200$ to sit by your fire pits completely stupid

Each night I was there, (3) nobody used them I think management should be embarrassed Interesting how many other people thought it was ridiculous as well Obviously not about building community as much as making a buck

17. The Ritz-Carlton, Laguna Niguel (5-star hotel)

About this hotel

Atop a 150-ft oceanfront bluff, this Mediterranean-style luxury hotel offers Pacific views, and is a mile from the Monarch Beach Golf Links.Soothingly elegant rooms decorated with dark-wood furniture and sea-tone walls and carpets feature Wi-Fi, 42-inch flat-screens and patios or balconies; some also have outdoor fireplaces. Suites come with personal assistants and preferred restaurant seating.A resort fee covers yoga classes, a beach shuttle, and access to tennis courts and the chic beauty spa’s sauna and steam rooms. There’s also a steakhouse, an outdoor lounge and an eatery serving Pan-Latin coastal cuisine, plus 2 pools and 2 hot tubs.

Things You Need to Know

  • 7 min walk to Salt Creek Beach Park
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “surfing” 15 times
  • Guests liked the breakfast
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

anna guelzim

We booked a weekend over Christmas weekend with the hope of spending a lot of time inside and order in-room dining to stay safe covid wisePros: Very dog friendly hotel with tons of green spaces for doggies to roam around and do their business We loved our room with its private fireplace

The room was clean and very comfortable Tons of movie choices and just an overall great TV app selection Great staff and serviceCons: The thing that disappointed us the most was the in-room dining food quality The taste was just awful Over the weekend we almost tried everything on the menu and literally everything was just barely eatable including the burger and chicken noodle soup! How do you mess up a burger or a chicken soup? The only item that was OK was the mac and cheese I really hope management reads this review and tries some of the food for themselves Given the in-room menu price points, your clients really deserve better than this

Ani Boyadjian

It was fun two nights, the kids had fun in the pool and we made new friends with other nice families with children The servers and the housekeeping staff were very polite and had great customer service skills For the price we paid, unfortunately it did not measure up! I booked the hotel for 4 adults they gave us a tiny room with one king bed once they saw we were two adults and two small children at check in

I had to go back and question that so they gave us a new room with two queen beds Just didn’t feel welcomed at that moment and we probably will not go back there just because for the amount of money paid it’s not worth it We went there to relax and it was very noisy ac compressor maybe? And in the morning 8 am drilling noises and construction sounds The property is really beautiful, with a nice view of the ocean and the coast line The beach is nice too they have sand toys for the kids to borrow and will set up chairs and umbrellas for you The food was delicious!

Wendy Pechero

First visit at this Ritz-Carlton and it was an excellent stay We were upgraded to the Club level and our experience was superb The staff were helpful and offered suggestions on restaurants and local attractions

The food was great along with the drinks I would totally do Club level again at the Ritz! Loved the fact that the support staff was diverse and mingled with all of us

18. Laguna Cliffs Marriott Resort & Spa (4-star hotel)

About this hotel

Perched on a cliff overlooking the Pacific Ocean, this upscale resort hotel is 3 miles from Salt Creek Beach Park and 8 miles from Laguna Beach.Chic rooms and suites feature marble bathrooms and private balconies. There are also minifridges and coffeemakers, plus flat-screens TVs, iPod docks and Wi-Fi. Suites add separate living/dining rooms. Upgraded quarters offer ocean views.There’s an oceanfront restaurant serving American fare, as well as lounge with a terrace. Additional amenities include 2 outdoor pools, a kids’ splash zone and a gym, plus a spa and a sauna. A business center and event space are offered.

Things You Need to Know

  • Guests liked the rooms
  • Some guests complained about the bathrooms
  • 5 min walk to Doheny State Beach
  • Guests mentioned the service is friendly
  • Guests mentioned “Patio” 16 times
  • Guests liked the ocean views
  • Guests praised the fitness center, which has elliptical machines

Feedback From Real Customers

Levon Juni

Great location, great viewsI enjoyed this hotel I see some reviews of negative experiences with temperature in the room, hot water, etc

We did not have any of those issues We were able to set our room temperature, we had plenty of hot water, and if we asked the front desk for more water, they gave it to us We also got a massage at the spa and enjoyed their facilitiesWalking distance to the harbor, the beach, and many restaurant options Or you can get a beach bike from the hotel Several grassy park areas, nice clean beach I really enjoyed our stay

J. ERTAN

It is one of the rare hotels in Southern California where you can stay for a family vacation It is a beautiful hotel with its proximity to the family action, calmness and comfort inside It is a good alternative for guests coming from out of state, especially with its walking distance to the marina and 20-30 minutes close to many surf beaches spots

When you stay between the cities of San Diego and Los Angeles, it is nice that you can go to both cities at similar times My advice is to have breakfast by enjoying the beautiful weather in the green area in front of you in the morning, there is the legendary open buffet breakfast Especially the scrambled eggs and fresh coffee

JS

Overall, a great hotel in the Dana Point area Very easy to walk to everything you may need Our kids love the pool(s) and the amenities really cater to everyone

We ordered food and drinks by the pool a few days in a row and the prices were extremly reasonable for what you get and the servers were great Even though I have kids myself, I really appreciate that they enforce quiet hours before 9am at the pool because sometimes people are just not considerate for other guests who want to relax or sleep in and allow their kids to scream at the pool super earlyThe staff gives notification of any events/weddings that may be happening during your stay which is also a plusEverything is clean and well maintained The only complaint I could possibly come up with is the required valet kinda sucks We forgot something in the car and the hassle of going down and waiting in line (after paying $46 per day) just to get something out of car is super inconvenient You also feel super rushed when you are loading/unloading luggage when departing/arriving because valet wants to push you in and out

19. Ayres Hotel Laguna Woods (3-star hotel)

About this hotel

This Mediterranean-style hotel is 6 miles from Laguna Beach and 13 miles from John Wayne Airport.The traditional rooms and suites feature handcrafted furnishings, pillow-top mattresses and desks, plus free Wi-Fi, flat-screen TVs and iPod docks. All rooms come with minifridges, microwaves and coffeemakers.Parking, a hot breakfast buffet and weekday evening receptions are complimentary. Other amenities include a heated outdoor pool, a hot tub and an exercise room. There’s also a courtyard garden, and a patio with a fireplace, as well as event space.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 8 min drive to the Laguna Coast Wilderness Park
  • Guests praised the friendly, professional service
  • Guests praised the restaurant service
  • Guests mentioned “waffles” 15 times
  • Guests praised the terrace and liked the grounds
  • The fitness center has weight machines and elliptical machines
  • Guests liked the outdoor pool and praised the hot tub

Feedback From Real Customers

Lora Heart

Stayed at this hotel for 4 days with my family and I am very satisfied with my visit The rooms were big, clean, and had a microwave and refrigerator We also had breakfast every morning and the options were nice (eggs, biscuits, muffins, cereal, bacon, etc)

The location also had a FREE Happy Hour which changed daily but had chips, salad, cheese, wine, beer, and pizza one night It’s great to grab a snack before relaxing by the pool or in the jacuzzi which are both well-maintained and clean The only issue we faced was with the early check in fee which was $3000 dollars (could easily be avoided) Overall, great hotel, perfect location close to the ocean and plenty of places to eat for a reasonable price

Sheila Orenstein

We really enjoyed our stay The hotel was clean and accommodating The location was perfect for us

My suggestion at this time is since we were staying for an extended period of time, I would prefer not to have to ask for extra towels, wish they were just left for us, also since we were on vacation we would have liked breakfast to end later than 9AMWe would book again The staff was friendly and helpful

Richard Luery

The hotel provides a nice breakfast which includes an omelet bar The staff at the front desk were friendly and helpfulThe rooms were very nice and clean

The location for me was great since I visited people in laguna woods The hotel has a happy hour with free snacks and drinks every day I was impressed with this hotel since they tried to please their guests which is rare these days My only complaint is that I could not book for the entire week I stayed since the hotel was full and the room ac was very loud

20. Staybridge Suites Irvine East/Lake Forest, an IHG Hotel (3-star hotel)

About this hotel

Set 2 miles from Lake Forest Sports Park, this casual all-suite hotel is 5 miles from Pretend City Children’s Museum and 6 miles from Red Rock Canyon.Relaxed suites offer kitchens, free Wi-Fi and flat-screen TVs, as well as DVD players and iPod docks. All include desks and pull-out sofas. The 1- and 2-bedroom suites add separate living areas.Parking, an area shuttle and a breakfast buffet are complimentary. Other amenities include an outdoor pool and an exercise room, as well as a warm lobby lounge with a fireplace. There’s also a 24/7 business center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 11 min drive to the Pretend City Children’s Museum
  • Guests praised the friendly service
  • Guests praised the outdoor pool

Feedback From Real Customers

Treena Wynn

Staff is AMAZING! The exterior doors are very heavy and hard to open and go out of order all the time The rooms are OK but there is always a lot of unceasing noise from whomever is above you no matter what room you are in Usually the rooms are clean depending on who is cleaning

Things do get missed People don’t clean up after their dogs here or around the property There should be a fee for dog clean up Breakfast is just OK They serve sausage almost everyday which is kinda gross and becoming very mundane and not appetizing The french toast is normally dry and hard and cannot be chewed The bacon is A LOT better but they only serve Once a week Dinner is OK I only recommend the orange chicken, pizza, possibly hamburgers and hot dogs Although, they need to upgrade quality of meat Maybe have a nachos night and more pizza nights? The spaghetti is gross They have laundry which is nice but one or more of the machines go out all the time They advertise extended stay but you Must check out after 26 days

Andrew O’Brien

Overall, my experience with the Staybridge Suites in Irvine was very good The staff were very friendly and helpful, the common areas and room were clean, the breakfast was excellent all 3 days of my stay, and the location was very convenient for my needs The one opportunity from my experience is to have enforced stop / start times for the sport court area

During my stay, a group was out playing basketball right outside my window until after midnight and another group started up around 6am the next day Outside of this, excellent experience and I would recommend to others

Pamela R

I give this 5 stars To be honest, it’s a solid 3 star hotel We knew that going in

So for a 3 star hotel, it gets 5 starsNot perfect We got a 2 bedroom suite and the bedroom door that my granddaughter was using didn’t shut correctly We figured a workaround There were only 2 forks in the kitchen The showers each had shampoo, conditioner, and shower gel on a small shelf attached to the inside of the shower In one of the bathrooms it was broken We stayed 2 weeks Housekeeping was only on Thursday for us We checked in on a Tuesday but wouldn’t get Housekeeping until the 2nd Thursday So people put their garbage and towels/sheets outside their doors And there everything sat in the hallways for a week We needed a change of sheets because of a spill The sheets were handed to us but they didn’t take the dirty sheets They sat in the hallway for a week Gross to say the least And, lastly, the laundry room is terrible It’s free to use but nasty We took our laundry to a laundromat instead It was much cleanerWhy 5 stars then? The room was perfect for our needs The kitchen had everything we needed (except enough forks) We baked cookies (toaster oven provided), made waffles (with a waffle iron I bought at Walmart and left with family), and had our munchies Breakfast AND dinner is included We didn’t eat everyday at the hotel Only 3 times for dinner in 2 weeks But it was surprisingly good (both breakfast and dinner) Not gourmet but good and filling The beds were amazingly comfortable And having a separate bedroom for our granddaughter was a must We weren’t in a single room for 2 weeks The staff is so nice I guess the bottom line is that is was comfortable We liked the location We are a tidy family so no housekeeping wasn’t a problem in the room If we needed anything it was just a quick call and it arrived at our roomWe will definitely stay here again when we visit our California family

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