Hotel with Tennis in North Miami, FL

1. AC Hotel by Marriott Miami Aventura (3-star hotel)

About this hotel

Close to shops and restaurants, this modern hotel off Route 1 is a mile from Gulfstream Park’s casino and horse racing complex, 3 miles from Golden Beach, and 8 miles from Fort Lauderdale-Hollywood International Airport.Understated rooms feature free Wi-Fi and flat-screen TVs, along with minifridges and coffeemakers. Some add pull-out sofas.There’s a sophisticated bar offering tapas and cocktails. Other amenities include a gym, a heated rooftop pool and coin-operated laundry facilities. Breakfast and valet parking are available for a fee.

Things You Need to Know

  • Guests liked the rooms
  • 14 min walk to the Aventura Mall
  • 37 min drive to Miami International Airport
  • Guests praised the friendly service
  • Guests mentioned microwaves 10 times
  • Guests mentioned lobbies 23 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

karim caez

It was our first time staying at an AC hotel and I was impressed how impeccable our room was I liked the European less is more with tiled floors and very simple but pretty decor Excellent check in and the outdoor pool was great for the family to enjoy

The breakfast all you can eat gave you two options for add ons like pancakes, scrambled eggs sausage or bacon all for a reasonable price Check out was simple The one thing It did not well for us traveling with kids was that there was no security at the pool and some guest were smoking not respecting the no smoking sign at the door, which made it a bit uncomfortable for a non smoking family with children Other than that the stay was great and will definitely stay again

Nicola Roberts

I really wanted to love this hotel, but the truth is, is just not there1) Upon check-in, my credit card was taken for room incidentals I had already paid for my room charges prior to arrival

I was NOT told by the front desk person who checked me in that a $XX hold would be placed on my card Not a huge deal, but definitely worth mentioning if you will place a hold on someone’s credit card2) The hotel is just noisy, we could hear hammers (I assumed) banging, staff yelling to one another, lots of noise from everywhere it was hard to determine which was more distracting I didn’t get any sleep while at the property3) Not only was my sleep disrupted by the noise, but the bed is so HARD Not firm, but HARD My joints hurt every single night (Wed-Friday)4) The last thing and the most egregious issue I found was the rooms are NOT cleaned properly at all On our last day, we noticed the cleaning techniques used Our room was cleaned within 7 minutes I took the time of arrival and departure Cleaning products are not being used They may be available, but they are not being used by the cleaning staff ☹5) Lastly, I spilled some water on the floor Used one of the towels to dry the water up The towel turned from white to a dark smokey gray As I said before in #4 cleaning products may be available to the staff, but it does not appear that they take the time to use them This is obvious in the cleanliness of the floor after a water spillVery disappointed in this property overall, I stay with many Marriott properties, and this is by far the worse in many yearsIn fact, I have another reservation at the Dallas (Galleria) AC Hotel; hopefully, this stay turns out much betterLots of work today AC-Aventura/Miami

Amy Hromas

The front desk staff are all so nice and welcoming They accommodated a room move quickly and easily, we switched from 2 doubles with a couch to a king bed studioThe rooms are nice, comfy beds

Only part that was a bit strange was the frosted glass door to the toilet

2. DoubleTree Resort & Spa by Hilton Hotel Ocean Point – North Miami Beach (4-star hotel)

About this hotel

Set along North Miami Beach, this relaxed resort is 3 miles from Aventura Mall and 19 miles from Miami International Airport.All the casual rooms offer modern decor and custom-designed beds, plus ocean views, kitchenettes, flat-screen TVs and Wi-Fi (fee). Suites add living areas with sofabeds and washer/dryers. Some rooms and all suites have balconies.A buffet breakfast is served in a restaurant or on an outdoor patio. There’s a lounge bar and coffee shop, plus a spa, a gym, hot tubs, and an outdoor pool with a poolside bar. Additional amenities include direct beach access, 6 meeting rooms and a business center.

Things You Need to Know

  • 8 min drive to Oleta River State Park
  • Guests mentioned “Umbrella” 11 times
  • Guests mentioned the rooms are large but outdated
  • Some guests complained about the bathrooms
  • Guests praised the grounds
  • Guests liked the breakfast
  • Guests praised the ocean views
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Kristle Bishop

My fiancé and I visited this hotel to see the venue there We are having our wedding there and seeing the venue in person made us very happy with our choiceWe stayed in a one bedroom suite with a full kitchen, dinette, living room and spacious bathroom

The hotel is very clean which is extremely important to me The staff is so helpful and friendly Director of Sales Melanie gave us exceptional hospitality, we felt so special on our entire stay! The Chef- William, was also Amazing and his food was absolutely delicious! We can’t wait to be there in July for our Wedding, we know that we will have a great team from The DoubleTree helping us to make our special day extraordinary!

Grace

Rooms are very spacious! The hotel is clean, although needs renovation and the “pool” is really a kiddie poolbut! The location on the beach is priceless!!! They have a tiki bar and small food shop downstairs, plus great service at the beach, very convenient and hustle free

And, there is Starbucks, Cuban coffee, full supermarket and many more food options across the street on Collins and within walking distance You really don’t need a car in Sunny Isles

Anna

This is a rear thing when I’m writing a negative review, but this one should be written as my experience at this resort turned out unpleasant1 The rooms are not prepared for visitors

The a/c did not work It was super loud and did not cool down the room as expected2 Another room they moved us, in did not have the extra lock which was suppose to be there3 The sink was leaking which caused the constant noise, but never fixed during our stay4 Umbrella costs extra $20 a day and is not included in the resort fee5 The staff is not welcoming, neither helpful, I tried to call to service desk many times to resolve the ongoing issues described above, but had to go downstairs as they did not pick up6 No restaurant on site No breakfast7 I didn’t have a chance to use them, but tiki bar is closing at 5 pm so might be good to know for those who don’t drink earlier :)8 Dirty hallways See the picturesAnd so on and so on…I am a Hilton honor member Believe me that worth nothing at that resort Not worth the money

3. Best Western Plus Windsor Inn (2-star hotel)

About this hotel

Off US-1, this understated hotel is 5 miles from the beachfront Haulover Park and 8 miles from South Beach center.Unassuming rooms come with flat-screen TVs, desks and coffeemakers, as well as microwaves and minifridges. Some have balconies. Wi-Fi is available. Kids age 16 and under stay at no extra cost with an adult.There’s a cafe and cocktail bar, plus an outdoor pool. Other amenities include an exercise room, a business center and complimentary parking.

Things You Need to Know

  • Guests praised the large rooms, which have coffee makers
  • Guests praised the beds
  • 5 min drive to the Museum of Contemporary Art, North Miami
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly, professional service
  • Guests mentioned balconies 18 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Briana Chapman

I have now stayed here twice, 3 nights each time The first time the front desk women was lovely, the second time a guy checked me in and wasn’t pleasant at all The rooms are decent especially considering cost

Comfy bed good pillows, good ac, good blankets Showers pressure is decent could be better but could be way worse Overall cleanliness was great for me The noise from the street is pretty loud but I haven’t had problems sleeping through it I haven’t heard anyone I’m other rooms Parking is great and the area is overflowing with places to eat and shop If you don’t need to be right on the beach it works

Kriston Cartwright

I thought the sheets were a little thin when the a/c was at its coldest settings, but overall a great stay The front desk staff and housekeeping were always friendly and even through guest spoke My mom left 4 important electronic devices in our household at the hotel and the staff retrieved it and was very helpful in allowing us time to get to them

I would recommend anyone to stay here as its central to a lot if things in this part of Miami

Finding Floridapixie

Here now for two nights, and we could not be more pleased with this hotel! The young man who checked us in around 3:30 was so kind and welcoming We have a room with two beds, and a balcony with a beautiful view towards Whole Foods and overlooking the pool We love the location of this hotel, and it is very clean! This will be our go-to hotel any future visit we make to Miami!

4. The Ritz-Carlton Bal Harbour, Miami (5-star hotel)

About this hotel

This premium beachfront hotel is less than a mile from the Bal Harbour Shops and a 15-minute drive from South Beach.Semi-private elevators lead to elegant rooms and suites featuring private balconies, espresso machines, flat-screen TVs and free WiFi. Lavish bathrooms with floor-to-ceiling windows have freestanding tubs overlooking the ocean. Suites add full gourmet kitchens.The 10,000 sq ft spa offers waterfront treatment suites (surcharge) and a fitness center, while the pool features private cabanas. Services include personal shoppers and complimentary transportation to the Bal Harbour Shops.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the bathrooms
  • 6 min drive to Haulover Park
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “an ocean” 18 times
  • The hotel has a game room

Feedback From Real Customers

Nicky Mazz

Hands down, this is a 6 star stay From the second you pull up, to the moment you leave, they are they for you every step The most accommodating stay ever

The rooms were the best of the best The view was surreal The food was emotionally amazing, seriously I can’t stop thinking about how good the food was They went above and beyond to make our stay nothing less then perfect Can’t wait to go back

George Hassan

From the moment we walked in and were greeted by Ashley and Carlo at the front desk who welcomed my wife and I with a warm smile and made us feel at home For many years we were loyal St Regis Bal Harbor guests and we recently unhappy wanting a change As a titanium elite member, each day of our stay we kept asking ourselves, “why haven’t we stayed here before?”

Incredible top notch service Every team member must have had “customer service training” Par excellence Highly Recommend Joseph Fisher, the hotel manager You’ve done an amazing job This will be our new home in Florida Many thanks

Efraim Till

When my wife and I arrived everything was great When it came to check out everything changed The staff gave us attitude and wouldn’t stop calling and banging on our door at 11:00am to make sure we wouldn’t stay in the room an extra minute

Definitely not the service I would expect at a high end hotel especially when they charge $1,000/ night

5. Marenas Beach Resort (4-star hotel)

About this hotel

Set on over 2 miles of Sunny Isles Beach, this chic high-rise resort is 3 miles from high-end shopping at Aventura Mall.Modern rooms and suites feature floor-to-ceiling windows with ocean or bay views, private balconies and marble baths. Suites (ranging from 1- and 2- bedrooms to penthouses with rooftop terraces) add gourmet kitchens, coffeemakers and washer/dryers.Umbrellas, chairs, chaise lounges and beach towels are provided. Other amenities include a spa, a heated outdoor pool and a hot tub, as well as a poolside bar. There’s also a bar, a gym, and 10,000 sq ft of event space with panoramic views. A restaurant serves Latin-fusion cuisine.

Things You Need to Know

  • 6 min drive to the Aventura Mall
  • Guests praised the service
  • Guests mentioned “an ocean” 50 times
  • The hotel has a game room
  • Guests praised the beach

Feedback From Real Customers

Ana Rodriguez

Definitely recommend this place to stay! Clean suites and room, great service, front staff and resort staff were all so pleasant and very helpful! From the moment you walk in you feel welcomed and embraced We definitely loved it here, beach was amazing The resort is close to everything which was great

The beach was awesome and the pool with side bar was amazing Definitely recommend!

Boris

Not a 4 star hotel in my opinion The lobby and restaurant are both nice, the rest of the hotel is between 2-3 stars at best Small pool, not enough chairs

The rooms are extremely dated, poor water pressure on the showers and toilets Elevators could not keep up with the demand 15-20 min wait during peak timesWe had 6 rooms, each of which had the same issuesSuggest spending your money elsewhere

D J

Awesome awesome awesome experience!!!!Last week was a special week and I spent it at this hotel I stayed in two of the penthouse suites consecutively during the week and I could not have had a better experience My only regret is that I could not stay longer!I have been to other high end places for my birthday like the Sandals resort in Jamaica and was HIGHLY disappointed, distressed, and displeased so I truly appreciate awesome service when I receive it!Hotel was very very clean especially my suites! The front desk manager Derek went out of his way to help me even before check on

The other day time manager Jose was ultra helpful and considerate also and went above and beyond for me AFTER check in during my stayThe valet team was awesome, and the manager Juan, I believe, was outstanding and just so good to meALL hotel staff I encountered were friendly, hard working, and so kind I did not have one bad experience, from housekeeping, to valet, to the restaurant, to the towel assistants on the beach!The rooms reflect what is seen in the photos exactly, and the views are so lovely! I was almost in tears! You have beach views from all rooms, even on the bay side of the hotel! It was just so peaceful here!I highly and without reservation recommended this establishment! I will certainly return again soon!!!!

6. Hilton Aventura Miami (4-star hotel)

  • Address: 2885 NE 191st St, Aventura, FL 33180
  • Phone: (305) 466-7775
  • Ratings: 4.5 (397 reviews) Excellent Eco-certified
  • Website : Hilton Aventura Miami
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished rooms in an upscale hotel featuring a rooftop pool & terraces, plus an airy restaurant.

About this hotel

Set off Highway 1, this upscale hotel is a mile from Aventura Mall, 8 miles from the Hard Rock Stadium, home of the Miami Dolphins NFL team, and 16 miles from Fort Lauderdale BeachFeaturing floor-to-ceiling windows, the polished rooms include Wi-Fi and flat-screen TVs, as well as coffeemakers and minibars. Room service is available.There’s an airy restaurant, a coffee bar and a lobby bar. Other amenities include a rooftop pool, a gym and terraces, plus breakfast and parking.

Things You Need to Know

  • The rooms have TVs
  • 9 min drive to Gulfstream Park
  • 39 min drive to Miami International Airport
  • Guests praised the friendly, professional service
  • Guests praised the airy restaurant
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool
  • Guests praised the coffee bar

Feedback From Real Customers

ashley z

Positives: This place is absolutely beautiful Clean Housekeeping and front desk were super nice

Pending the laundry issue, I would definitely stay here againNegatives: no microwave in the room and the laundry for guests is broken We were staying as a family of 4 for a week So this absolutely disrupted our stay I had to lug loads of dirty laundry to a friend’s house one day Between kids, beaches and the heat, accessing laundry was an absolute must Had I known this before booking I would have honestly stayed somewhere else The restaurant was INSANELY expensive We caught a red eye and checked in off our flight (not early, we paid for the room the day before), I purchased on side of pancakes and one bagel it ran me $30!!!! First and last experience at this restaurant I was so tired I honestly didn’t feel like questioning why it cost so much more than the menu stated, I just needed some sleep

LeAsha Renee

It’s ALWAYS a great experience when I come to town and stay here!!! I have stayed here 3 different times since August & it’s always nice, clean & very homey feeling especially since I am almost never comfortable in hotels I never have any issues and my rooms are always clean The front desk and bar staff are always nice and accommodating

Rhonda Cadugan

I love this Hilton Even more than the diplomat Real 5 star service

Real chefs, food looks amazing and the flavors to match Rooms are so new and fresh Great designs The covered yoga area is a great space to relax Cute cabanas at the pool First come first serveIf you want the best pool side rooms Ask to be on either floor 7, or 8 I’ve now stayed in 3 different rooms All 100% to my liking Pool side is my favorite

7. Residence Inn by Marriott Miami Beach Surfside (4-star hotel)

About this hotel

Nestled in a trendy beach district, this modern all-suite hotel is a 2-minute walk from Surfside Beach and 3 km from the oceanfront Haulover Park.Contemporary suites offer free high-speed Internet service, flat-screens and iPod docks, as well as kitchenettes. Upgraded suites add sitting areas, pull-out sofas, and balconies with courtyard or partial ocean views. The 1-bedroom apartments have separate living rooms.A low-key restaurant/bar serves a free hot breakfast buffet. Sun loungers and cabanas flank an outdoor pool, which is set on a rooftop offering a hip bar and a cafe. There’s also a convenience store and a courtyard arboretum.

Things You Need to Know

  • The rooms have microwaves and refrigerators
  • 6 min drive to Haulover Park
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests praised the low-key restaurant
  • Guests mentioned kitchenettes 12 times
  • Guests praised the fitness center, which has free weights
  • Guests praised the outdoor pool

Feedback From Real Customers

KeeKee_Khai C

We stayed for 3 nights, this hotel was great for the price Across the street from the beach, having chairs and towels was nice which was included in the resort fee The breakfast was good for a quick bite

The room was clean, there is daily room service we chose not to use it for a few days just requested for new linens Parking garage was underneath the hotel for a fee but better then looking for street parking I’d recommend this hotel and we would def stay again here

Donnell Mitchell

The room we stayed in was spacious, nice and clean The hotel made sure that we had everything we neededI liked the location of the hotel

It wasn’t in the heart of everything ,but very short access to everythingOnly wish they had more breakfast options Enjoyed the fact, that they had bikes that you could get if you wanted to ride alone the beach

Desiree Steely

I stayed at this hotel and will be going back anytime I stay in Miami, it was the best!When I checked in Christophe greeted me and was so welcoming I immediately felt comfortable and at home Christophe made sure I was completely taken care of and was so personable and kind I travel often and have stayed at many Marriott properties around the world and the hospitality at this property was one of a kind

Beautiful pool and courtyard for lounging Complimentary beach chairs and umbrellas for nice ocean days The room was so spacious and modern Room temperature could be changed within minutes Breakfast was hearty and delicious Location of this hotel was perfect for a night in Miami and then back to a nice quiet safe SurfsideI absolutely loved it!

8. Solé Miami (4-star hotel)

  • Address: 17315 Collins Ave, Sunny Isles Beach, FL 33160
  • Phone: (786) 374-2211
  • Ratings: 4.0 (2070 reviews) Very good
  • Website : Solé Miami
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic rooms & suites with bay or ocean views in an upmarket hotel offering a private beach & a spa.

About this hotel

On the north end of Miami Beach, this hip hotel with ocean views is 3.6 miles from the upscale Bal Harbour Shops and 6 miles from the Museum of Contemporary Art North Miami.Modern rooms with sleek decor have private terraces with ocean or bay views, plus coffeemakers, free Wi-Fi and flat-screen TVs. Airy 1- and 2-bedroom suites add minibars and full kitchens. In-room spa treatments are available (fee).The nightly resort fee covers breakfast, access to the fitness center, and use of beach chairs, towels and umbrellas. There’s also a private beach club, an outdoor pool, a spa and an Italian restaurant.

Things You Need to Know

  • 8 min drive to Oleta River State Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly, professional service
  • Guests mentioned “an ocean” 106 times
  • Guests praised the breakfast
  • Guests praised the ocean views
  • Guests liked the outdoor pool

Feedback From Real Customers

mirit swed

Excellent hotel in an excellent location Everything went smoothly from the moment we checked in The front desk was extremely kind and helpful and the room was wonderful, clean & very comfortable

We stayed in room 2404 which has a partial ocean view, one bedroom with two balconies You feel like you’re right on the ocean and the views are amazing The room itself has everything you can ask forThe staff was amazing, very friendly, attentive and professionalThe cleaning service was exceptional as well The Solé Miami Resort exceeded our expectations, we highly recommend this hotelI need to also commend Juan Carlos Garcia who really went above and beyond to make our stay enjoyable

Tori Lynn Jones

My mom and I had such a great stay at this hotel! We only stayed for one night, but it was by far the best stay we’ve ever experienced at any of our past hotels! Daniel was wonderful and upgraded our room from a standard room to a suite He was very hospitable and extremely attentive Jackie was just amazing at the pool bar! She provided such excellent customer service! Thomas was also very helpful and kind

We will be returning, so please don’t forget about usMuch Love,Dana & Tori Jones

Lorraine Giarraffa

Had an amazing mini getaway!!!! From the first day checking in…thank you to Daniel for upgrading accommodationsIt only got better as we were literally welcomed and professionally catered to from Wednesday 3/16 to 3/20/22!!!! Kudos and a BIG GIANT THANK YOU TO JOSE…you’re an amazing person!!!! Thank you for being attentive to all requests and for making this trip a memorable one! I also want to thank Jackie who again is a pleasant amazing and very hard worker and made our stay so very special always with a big smile! And finally to Juan Carlos for accommodating our last day with a very late checkout and last but certainly not least Cedric who really welcomed us on day one and each day…

even called us a car’s service to the airportIn summary Sole Miami was a beautiful clean relaxing and beautiful resort and the staff rocks!!!! Thank you and we will definitely be back!!!!

9. Grand Beach Hotel Bay Harbor (3-star hotel)

About this hotel

Set in a modern building overlooking Indian Creek and Bay Harbor, this upscale hotel is a 2-minute walk from a transit stop, 2 miles from Haulover Beach and 4 miles from the Miami Auto Museum at the Dezer Collection.Bright, stylish rooms feature free Wi-Fi, plus minifridges, pull-out sofas and flat-screen TVs. Most have balconies with bay or city views. Suites have separate living areas and additional TVs.A free continental breakfast buffet is served in the lobby lounge. Other amenities include a gym, a hot tub and an outdoor pool. Valet parking is available (fee).

Things You Need to Know

  • 10 min drive to the Museum of Contemporary Art, North Miami
  • Guests mentioned balconies 11 times
  • Guests praised the large rooms but some thought they were unclean
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Abraham

This hotel has a great and dedicated team making sure your time here is as smooth as possible The valet guys, the cook, the front desk are all just great! Rooms are really modern and spaciousThe manager: Daniel deserves a special mention, he has been particularly helpful and kind

He is a “let’s get it done” person and he makes sure the hotel runs smoothly!

Kelli Magistrelli

The room is dirty Not just they didn’t wipe the bathroom this one time dirty, it has been neglected for a while Stains on most of furniture

Overall, just disappointing Details have been neglected for a while The staff was rude on several occasionsThe hotel was disappointing The view of the water and the quiet (other than highway noise) could have made for a very enjoyable stay The breakfast is very good

Sam Silver

Over all the hotel is nice, but one of the things I like to do is going into the hot tubIt was boiling hot, in my opinion even dangerousI spoke to the staff a few time but they didn’t seem to care

Asked to speak to hotel manager got no response I would expect better service

10. Aloft Miami Aventura (3-star hotel)

  • Address: 2910 NE 207th St, Aventura, FL 33180
  • Phone: (786) 590-5150
  • Ratings: 4.2 (502 reviews) Very good
  • Website : Aloft Miami Aventura
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright rooms in a trendy hotel offering a gym, a bar/lounge & a rooftop pool with city views.

About this hotel

This hip, contemporary hotel is an 18-minute walk from the upscale Aventura Mall, and 1 mile from the Gulfstream Park Racing and Casino. It’s 10 miles from the Fort Lauderdale–Hollywood International Airport.Modern, streamlined rooms with pillow-top mattresses feature free Wi-Fi, flat-screen TVs and iPod/iPhone docks, plus minifridges, and tea and coffeemakers.Continental breakfast is available for a fee. Amenities include a fitness center, a 24/7 pantry offering light meals, as well as a trendy bar/lounge with a pool table. There’s a heated rooftop pool offering city views. There’s also a coin-operated laundry.

Things You Need to Know

  • 5 min drive to Gulfstream Park
  • 38 min drive to Miami International Airport
  • Guests liked the service
  • Guests mentioned “shopping malls” 15 times
  • Guests mentioned bars 22 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Zuleirys Santana Rodriguez

I’ve already stayed twice here and I recommend it to everyone Really fast service and check in/out process People are really nice and the hotel is extremely clean

Location is 10/10! You have so many restaurants, workout places, spas and more around the same block It feels really safe, the rooms are big and they allow pets! They will certainly see me again!

Laura Clinansmith

we were there for a few days at the beginning of March and just want to warn new visitors about a couple things – first, the only bar on the property doesn’t open until 4pm Not great if you were planning to drink at the pool Speaking of the pool, not sure what was going on with the water but getting my hair wet resulted in a disgusting residue that required multiple shampoos to remove

Other than that, the hotel is adequate, but nothing special Oh yeah, no microwaves in the room, which is unusual and inconvenient

Zae Dareus

Associates at the front desk told me that I was good to go with parking, and now after my trip I see a charge for parking I called the business they advised I CALL THE LOBBY & speak to the manager about it Manager basically acted as if I was lying about the charge

She claims that her associates did tell me that parking is a charge when in fact they did not So I asked basically I have to pay the charge even though the associates did not inform me of it She said blankly “yes” This is poor customer service, the room had not microwave , barely any air

11. Residence Inn by Marriott Miami Sunny Isles Beach (3-star hotel)

About this hotel

In a modern building among eateries on bustling Collins Avenue, this laid-back all-suite hotel is a 3-minute walk from Sunny Isles Beach, 3 miles from the Aventura Mall and 6 miles from I-95.Featuring kitchens with full fridges, microwaves, dishwashers and coffeemakers, the warm suites come with free Wi-Fi and flat-screen TVs. They also offer bay or ocean views.Hot breakfast is complimentary. Other amenities include a relaxed rooftop restaurant/bar, as well as a fitness center and a heated outdoor pool. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and the kitchenettes
  • Guests praised the beds
  • Guests praised the relaxed restaurant
  • Guests mentioned balconies 22 times
  • Guests mentioned “an ocean” 34 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Bella Marquez

My family and I stayed at this location for 2 nights The customer service was second to none as you’d expect from Marriott The amenities that are offered across the street right on the beach are spot on

The complimentary drinks were delicious! Valet made life so easy especially considering how congested this area can get at times The breakfast was above average and if you weren’t feeling up to the breakfast included with your stay, downstairs is a great little spot to grab something at joe and the juice The pool upstairs was very clean and the view from the pool area was beautiful looking out to the ocean I’d say the only ding I’d really have for this location is the rooms cleaning standards didn’t seem as top notch as they usually are It was still more than acceptable, but I will say I know staffing at the moment is tight I brought this up to the hotel and not only was it addressed during my stay, but the general manager sent me a personalized message addressing any concerns The level of care, concern and pride that goes into the Marriott brand is so nice to see We’d definitely recommend staying

John L

Absolutely perfect stay Rooms were modern spacious and clean Beds were super comfortable

Bathroom was nice and the shower was perfect 9th floor pool was perfect temp and views from pool were spectacular Included breakfast by the pool each morning was a highlightService from Alberta Lindsay and Diego was the best we have ever had They happily accommodated our needs including arranging early check in100% recommend and will definitely return

Faizah S

Great place to stay in Miami Check-in was smooth, front desk staff is very friendly and knowledgeable we were given information about the hotel, our stay, and amenities card on arrival, and they were available to answer any questions and provide help when needed

Convenient location Rooms are clean Food is great Really enjoyed our stay here!

12. Sea View Hotel (4-star hotel)

  • Address: 9909 Collins Ave, Bal Harbour, FL 33154
  • Phone: (305) 866-4441
  • Ratings: 4.1 (487 reviews) Very good
  • Website : Sea View Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern rooms in a chic hotel with a private beach & 3 eateries, plus a heated pool & poolside bar.

About this hotel

Overlooking Biscayne Bay, this contemporary beachfront hotel is a 3-minute walk from the upscale Bal Harbour Shops and 4 miles from La Gorce Golf Course.Bright rooms come with free Wi-Fi, flat-screen TVs, fridges and coffeemakers. Suites add balconies offering ocean views, as well as kitchens, and separate living rooms with sofabeds. Room service is available.Dining options include a casual restaurant, a diner/snack bar, and relaxed eatery on the patio. Other amenities include a private beach, and a heated outdoor pool with a poolside bar. A fitness center and parking are both available for a fee.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to Haulover Park
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned balconies 12 times
  • Guests liked the ocean views
  • Guests praised the outdoor pool
  • Guests praised the poolside bar

Feedback From Real Customers

JOOWON JOH

The staffs, especially the reservation manager and front desk concierge, were wonderful and helpful with professionalism Customer service was great all aroundEven though room and lobby were not super luxurious, they were spacious and very clean, exactly as advertised

Pool was decent, not crowed Access to the beach was easyThis hotel truly reminds you that you are on vacationDefinitely worth considering if you are in mid beach !

jones Mcgee

This hotel located in Bal Harbour has a nice pool with easy beach access It was a very quiet hotel They have workers in the pool area that will set you up for the pool or the beach

The pool servicemen were very nice and accommodating The area is quiet and about 1-3 blocks from restaurants and the Shops at Bal Harbour Their workout room is dated and could use a revamping I made it work while I was there but they could easily discard half of their equipment I would stay here again

Wendy Allen

We stayed here the day my husband proposed The property is old, but lends to charm The rooms are updated and big

The bar gets crowded at dinner time and the beach is literally right there off the huge pool The prices are very reasonable for the area Parking is extra We will come back again and again Good value and customer service

13. Park Royal Miami Beach (3-star hotel)

About this hotel

A 3-minute walk from the nearest beach, this unassuming hotel off State Road A1A is 2 miles from the Miami Beach Boardwalk and 4 miles from Interstate 95.Airy, straightforward rooms have kitchenettes, sitting/dining areas and sofa beds, plus terraces or balconies. All feature free Wi-Fi and flat-screen TVs.There’s an outdoor pool. Parking is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Fontainebleau Miami Beach
  • Guests praised the service
  • Guests praised the outdoor pool

Feedback From Real Customers

janis eldridge

Place was great The staff was very nice and helpful The place is a diamond in the rough

Near all stores and the beach Even a Drug Store , Supermarket, and Liquor Store The rooms were remodeled The only complaint I had was the kitchen counter was cracked and the door to the kitchen cabinet would not stay closedHats off to you

Nkechi Chilaka

A little lovely place, but improvements are needed Certain things needs to be addressed Like front desk phone number and is no where to be found

Some coffee table in the living room, room service, and cleaning services that understand what it means to clean a room, etc Overall, it is a great place, close to the beach, shopping, transportation etc

Gia Elie

So far not so good

We’ve just arrived after over 3 hours at the airport When we walked through the door were we greeted with any kind of hospitality?? No The manager let out an exasperated sigh as we walked through the door And told us he had paperwork to finish and for us to wait 10 minutes He then put his head in his hands and sighed again, as we sat on the sofa confused, tired, and feeling as if we’d somehow inconvenienced him His attitude is plain rude I hope this is not indicative of customer service going forward We’re here for 7 more days

14. Best Western On the Bay Inn & Marina (3-star hotel)

About this hotel

Overlooking Biscayne Bay, this unfussy hotel is a mile from the Biscayne Bay Aquatic Preserve and 2 miles from Normandy Shores Golf Club.Relaxed, colorful rooms feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add private balconies with bay views, and/or whirlpool tubs.Amenities include a casual bar and grill, as well as a gym and a business center. A central courtyard with an outdoor pool offers views of the bay.

Things You Need to Know

  • 14 min drive to the Fontainebleau Miami Beach
  • Guests praised the service
  • Guests mentioned the rooms are outdated and small
  • Guests mentioned balconies 44 times
  • Guests praised the bay views
  • One of the few hotels in the area with a fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Samuel Boundy

Reasonably priced in a great location- convenient to both Miami and Miami Beach The building has been around for over 30 years since it was “Inn on the Bay” and I remember it not being so nice back then The Best Western affiliation is relatively new and they have done a great job cleaning the place up

Our room seemed recently renovated Pool was very relaxing and never got too crowded Shuckers restaurant on the property is incredible Gym on the premises as well Breakfast was not included- they wanted $15

Princess Diamonds

I stayed here for five nights, and my room was not cleaned daily Two days went by without my room being cleaned I called the front desk repeatedly on numerous occasions, and no one answered

Therefore, I went down to the lobby and was given the run-around The only thing the person at the front desk did was send clean towels and left trash bags for me to change my own trash Upon check-in, the front desk provided no assistance and was unwilling to answer travel questions related to this area All they did was smirk and then just ignored me Overall the front desk was rude and had no hospitality The benefits of staying here were the bed was extremely comfortable, and it was not hard to catch public transportation

Michele Denise

I really enjoyed staying here while we worked the Miami Boat Show The attendant that checked us in was awesome, the restaurant was great, bartenders and waitstaff were hard workers and friendly Only downfall are the restrooms at the bar

I had to keep going back to my room On the water was a plus, not to far from other shops and restaurants!

15. JW Marriott Miami Turnberry Resort & Spa (4-star hotel)

About this hotel

Set opposite a sprawling commercial development, this upscale hotel is a 7-minute walk from Aventura Mall and 2 miles from horse racing at Gulfstream Park Racing and Casino. Highway 1 is less than a mile away.The polished rooms feature flat-screen TVs, minifridges and sitting areas, plus balconies. Upgraded rooms offer ocean views; suites have separate living rooms. Room service is available.Breakfast (fee) is served at 1 of 4 restaurants, and there’s also a bar. Other amenities include 2 18-hole golf courses, a gym and a spa, plus a water park with pools and slides.

Things You Need to Know

  • 7 min walk to the Aventura Mall
  • Guests praised the large rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Lazy river” 15 times
  • Guests praised the grounds
  • Guests praised the ocean views

Feedback From Real Customers

Kristin Graves

We loved everything about the JW Turnberry The moment we walked into the property we were welcomed by the friendliest bellhop He guided us to our room and gave us a great tour of the amenities on the way

We had one very small concern about our room and they sent housekeeping immediately Once again, the staff was cordial and niceThe Tidal Wave (water park) was fun It was a adult only trip and even we enjoyed it But I will say, the adult only pool with towel service was my favorite part (and their staff was amazing too)!You know it’s a great stay when you don’t want to leave This resort truly knows how to treat their guests and maintain a beautiful property I have no doubt we’ll be back again!

Thomas Ryan-Lawrence

Don’t waste your money if you’re going for the water parkThe entire reason we stayed at the Turnberry Resort was to enjoy the water park with our eight year old son We were in town last Thanksgiving and stayed off-site, but visited the park twice and had a wonderful time

Unfortunately, for a park with a capacity of over 3800 people, it is apparently acceptable to have only fifteen tubes for the upper two rides We spoke with management, who didn’t seem to be all that concerned and even said “that’s the way it’s always been” When we in formed him it was not our first time at the resort, the response was “well, that’s what it is”At this point, I don’t believe we could recommend Turnberry for that reason alone It is quite more expensive than other hotels in the area and when you can’t even use the main attraction, it’s kind of pointless Also, the staff seemed more concerned about pleasing the special parties each day than addressing concerns of patrons who were staying at the hotelThis was one of my worst experiences with a Marriott to date

Annette Herrera

We have stayed here twice and have enjoyed their water park both times & absolutely love it here! Looking forward to being back soon The pools, the slides & the lazy river are great too Hotel and Pool/park area are well maintained & clean

All staff members have been welcoming & accommodatingThe only reason why I am giving them a four star is because I feel like there should be a different system for outside guests The first time we went, there were so many non guests in the pool area that a lot of the hotel guests had nowhere to sit I feel like hotel guests should have priority

16. Carillon Miami Wellness Resort (5-star hotel)

About this hotel

This upscale beachfront all-suite resort is 2.8 miles from the luxury shopping at Bal Harbour and 13.9 miles from Miami International Airport.Airy, modern 1- and 2-bedroom suites feature floor-to-ceiling windows, flat-screen TVs and free Wi-Fi, plus kitchens and soaking tubs. All have views of the city or the ocean; some add private balconies.There are 4 pools, all with hot tubs, plus a spa and a wellness center with customized fitness and nutrition programs. There’s also a contemporary grill restaurant, a breezy poolside eatery serving casual fare, and a health-focused juice bar, plus a boutique featuring locally sourced products.

Things You Need to Know

  • Guests praised the kitchenettes
  • 11 min drive to the Fontainebleau Miami Beach
  • Guests praised the service
  • Guests mentioned “an ocean” 13 times
  • Guests praised the fitness center, which has free weights
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Emil Nikezic

The entire staff was very pleasant and the room was very clean Spotless! Made me feel like at home The manager Felix went out of his way to talk to us and answer questions

We also loved the dining experience The executive chef Rosarrio came to greet us and was very warm and welcoming Overall a great experience Will look forward to booking a wellness vacation soon

Luz Silva

Maria the attendant in the Spa is always more than attentive and helpful She constantly made sure we were comfortable and made the experience a 10 We loved the facility

Massage with Dino was a WOW All Spa circuit equipment was working Valet parking perfect Stephania in the front reception and booking went out of her way and made everything simple Beautiful and welcoming personality

Cinthya Lozano

The Carillon had excellent service from start to finish I visited the resort for a spa day and left feeling relaxed and refreshed The ladies at the spa were extremely helpful and professional

Christina and Shelby explained all the services in detail to me, their customer service was exceptional Highly recommend and will be visiting again very soon

17. The St. Regis Bal Harbour Resort (5-star hotel)

About this hotel

Set on the beach, this luxe, high-rise hotel is across the street from the upscale Bal Harbour Shops, and 11 miles from Downtown Miami.Sophisticated rooms offer balconies with ocean views, plus 46-inch flat-screen TVs, iPod docks and Wi-Fi access. Suites add butler service, as well as kitchenettes or full kitchens.Amenities include beach access, 2 outdoor pools with private cabanas, a full-service spa and a fitness center. There’s also an airy high-end restaurant, an oceanside bar and grill, and a wine cellar.

Things You Need to Know

  • 8 min drive to Haulover Park
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly
  • Guests praised the airy restaurant
  • Guests mentioned “an ocean” 26 times
  • Guests praised the nightlife

Feedback From Real Customers

Esteban Naranjo

Gorgeous hotel Exceptional service From the moment you walk in, you can feel the luxury and the experience that comes with

The smell in the front lobby is amazing Every single employee smiles and makes their best to accommodate you The room was spacious and the bed was super comfortable You’re really paying for a five star experience and it’s worth every dollar

Robert Gallione

Been coming here for many years, hotel is a really nice but the service has gone very very down hill Below are the issues that occurred during my latest stay:- Had many issues with my AC which took multiple days to resolve Room was 85 degrees

They sent a “engineer” to fix the AC on night 1, he said he fixed the AC Woke up sweating bullets, AC was not fixed Called back night 2 in the morning, they sent another 2 “engineers” who said they fixed the problem Got back to the room after being at the Day Villa we paid 650$ for to avoid being in a hot room & the AC was still not fixed, still 85 degrees I asked for a new room and they denied my request and gave me a 600$ credit The room was well over $600 a night so I find this very unfair I gave up at this point as I just wanted to try to enjoy my vacation My fiancé has asthma and was having breathing problems due to how hot the room was at this point We decided not to stay after night 2 even though we had 3 nights- Booked a 90 minute massage before arriving online Upon arrival we decided we’d like to get a couples massage so I attempted to call the Spa to change this They did not answer there phones for 2 days I called the front desk multiple times and explained the situation, they just forwarded my call to the Spa who did not answer the phone again and again Finally only 2 hours before my massage, they called The lady who called me was very rude and said they can move it as a “courtesy” however they only had one time slot available for a couples massage and we already had plans to leave at this point and go to a different hotel Because of this, I asked to cancel and they said they will still have to charge me the full price of the massage + 20% to cancel They said they’ve been trying to reach me for the past two days so it’s not there fault There’s no way they were trying to reach me, I’ve received numerous calls from the hotel which I’ve answered and had no communication problems whatsoeverI’ve stayed at many different St Regis hotels around the United States and I’ve never dealt with this kind of service St Regis Atlanta for example which I stayed at only a few months ago was an absolute joy, and the service was fantastic If you are vacationing to Miami, I highly recommend checking out other options as you will definitely be disappointed as this hotel does not live up to the St Regis brand

Bryan W.

Beautiful large hotel close to the beach in Miami Stayed here before the pandemicThe good:- Beautiful, clean rooms with gorgeous views of the ocean

– Luxurious, tropical feel- Great location for visiting the beachThe not so good:- Service was below 5 star / 5 diamond standards- Pool complex could be biggerI know some people say the rooms are a little dated, but they are clean and well appointed If you want an ultra-modern hotel, you may want to stay somewhere else The location is amazing, as it is right on the beach Walk out from the pool complex right out onto the beachService was a little below standard for a hotel of this class The hotel didn’t seem all that busy when I stayed here, but getting a service request completed took a long time Also, the pool complex is nothing special While most people do go out onto the beach, the privacy of the pool can be enjoyable, especially at night I feel a little let down in that regardOverall, great location, gorgeous views, nice rooms, and lacking a bit in the service department I prefer this hotel over the Savoy For the price, you might be able to do a little better, but you could also do a lot worseRooms with ocean views are highly recommended

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *