Hotel with Tennis in Pleasant Grove, UT
1. Sundance Resort (4-star hotel)
- Address: 8841 Alpine Loop Scenic Byway, Sundance, UT 84604
- Phone: (801) 225-4107
- Ratings: 4.6 (4987 reviews) Excellent
- Website : Sundance Resort
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: High-end mountain retreat owned by Robert Redford, offering a spa, fine dining & an art studio.
About this hotel
Set at the base of Mount Timpanogos, this upscale, Robert Redford-owned mountain resort is 23.4 miles from the Timpanogos Cave National Monument and 14.9 miles from Provo.Rustic-chic quarters feature wood furnishings and Native American accents. Standard rooms come with designer toiletries, coffeemakers, iPod docks and free Wi-Fi, while studio rooms add minifridges and fireplaces. Suites offer kitchenettes or kitchens, sitting areas and decks or patios.Free parking is provided. There’s a grill and a fine-dining restaurant, as well as a cozy bar. Other amenities include a spa, a fitness center and an art studio.
Things You Need to Know
- Guests praised the rooms
- 7 min drive to Mount Timpanogos Wilderness
- Guests praised the friendly service
- Guests praised the fine-dining restaurant
- Guests mentioned “Zip line” 134 times
- Guests praised the breakfast
- Guests praised the views
Feedback From Real Customers
Dan Michaud
Came for a corporate retreat event but extended our stay to be able to enjoy it longer Perfect mountain retreat Our cabin view was spectacular
The ski conditions were better than I would have thought considering there hadn’t been any snow in 6+ weeks Was expecting icy, but they do a good job grooming what they have We didn’t see them making any new snow all week yet coverage was not bad Would definitely return for another relaxing stay
Nicole Parish
Another excellent brunch and overall experience with the Sundance team We attended Easter Brunch, the afternoon session, and found it to be as great an experience as when we attended in the morning several years ago The food was excellent, with plenty of availability of everything
The team was fantastic as well, going above and beyond on a busy day to make sure we had a great experience Favorites this year were the prime rib and the brioche French bread Overall, I’d highly recommend and say that you can’t hit this brunch at a bad time
Meghan Burgan
Beyond excellent, it’s an exceptional property We had a studio room I never wanted to leave Adorable balcony with gorgeous tree views, fireplace, super comfy bed and pillows, perfect size for my husband and I
Staff was filled with smiles, great conversation, helpful with recommendations, everyone we encountered was top notch!Every single bar or restaurant was the BEST, especially The Foundry for dinner Definitely make reservations before you arriveWe didn’t have time to ski but I can’t wait to go back and check out the slopes
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2. Residence Inn by Marriott Provo South University (3-star hotel)
- Address: 1290 S University Ave, Provo, UT 84601
- Phone: (801) 734-9740
- Ratings: 4.6 (339 reviews) Excellent
- Website : Residence Inn by Marriott Provo South University
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Functional suites with kitchens in a casual hotel offering an indoor pool & complimentary breakfast.
About this hotel
Off I-15, this straightforward hotel is 1 mile from the downtown area, 3 miles from Brigham Young University Museum of Art and 2 miles from Provo Pioneer Village.The casual 1- and 2-bedroom suites provide kitchens, living rooms and dining areas, in addition to flat-screen TVs and complimentary Wi-Fi.Hot breakfast and parking are free. Other amenities consist of an indoor pool, a fitness room and an outdoor BBQ area.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- Guests praised the bathrooms
- 6 min drive to the Provo City Center Temple
- Guests praised the service
- Guests mentioned pools 14 times
- Guests praised the breakfast
Feedback From Real Customers
Laurie Stringham
The rooms are beautiful and have a full kitchen I love the unique layout and was thrilled with the service and the friendliness of the staff The place of just off the freeway in Provo
It is a great Provo location, if that is your destination A bit far from the airport though The need was comfortable and I slept well, which is more then I can say for most places I have stayed at Definitely worth the price and drive
Katherine banker
Beautiful stay Big friendly entrance Cheerful staff
Rooms are clean, large with everything you would need traveling Guest laundry was clean and equipped with top of the line units Very impressed $4 to wash a load of clothes Thank youBreakfast was wonderful Pleasant surroundings, staff Incredibly professional Good selection Location is perfect, close to any commercial business you desired Great stay Thank you
Heather Drake
The hotel looks great which is why I give it two stars instead of one I booked this place based off of reviews and proximity to I15, but should’ve gone with one of our trusted usual spots After finding dirty underwear in the pullout sofa and reporting it, the staff seemed very lax about it
Then the bedding was covered in hairs and crumbs… I absolutely would not recommend
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3. Hyatt House Provo / Pleasant Grove (2-star hotel)
- Address: 544 S Pleasant Grove Blvd, Pleasant Grove, UT 84062
- Phone: (385) 498-3700
- Ratings: 4.4 (380 reviews) Very good
- Website : Hyatt House Provo / Pleasant Grove
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Warm studios & suites in an informal hotel offering an outdoor pool, a BBQ area & free breakfast.
About this hotel
Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).
Things You Need to Know
- Guests praised the large rooms and the beds
- 4 min walk to Evermore Park
- Guests praised the friendly service
- One of the few hotels in the area with a restaurant
- Guests mentioned “omelettes” 10 times
- Guests liked the fitness center, which has weight machines
- One of the few hotels in the area with an outdoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Antti Patomo
We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away
A great place to lodge if no need to have shops within a walking distance
Allen A.
This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy
The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway
Elle Pizzo
After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place
Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!
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4. Embassy Suites by Hilton South Jordan Salt Lake City (3-star hotel)
- Address: 10333 S Jordan Gateway, South Jordan, UT 84095
- Phone: (801) 617-4040
- Ratings: 4.5 (785 reviews) Excellent Eco-certified
- Website : Embassy Suites by Hilton South Jordan Salt Lake City
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Low-key studios & 1-bedroom suites in a relaxed hotel with a laid-back restaurant & an indoor pool.
About this hotel
Off Interstate 15, this casual all-suite hotel is 4 miles from rides at Cowabunga Bay Water Park, 5 miles from Dimple Dell Regional Park and 21 miles from Salt Lake City International Airport.The relaxed studios and 1-bedroom suites come with flat-screen TVs, minifridges, microwaves, and tea and coffeemaking facilities, as well as sofabeds. Wi-Fi is also available.Breakfast and nightly happy hours are complimentary. Other amenities include a laid-back restaurant and a bar, as well as a gym, an indoor pool and a hot tub.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 9 min drive to Loveland Living Planet Aquarium
- One of the few hotels in the area with room service
- Guests praised the laid-back restaurant
- Guests mentioned “omelettes” 40 times
- Guests liked the fitness center
- Guests liked the hot tub
- One of the few hotels in the area with a bar
Feedback From Real Customers
Heather Daniel
Our house ended up being delayed by a month, so we had to keep extending our stay here by “two weeks” Our experience here was far superior to any other hotel I have ever stayed at Kerri-Ann and Brenna were so friendly and welcoming and both went above and beyond! They even mailed us a congratulations on our new home card! We tried every hotel in the Salt Lake area while we looked at houses and this was the best hotel out of all of them
It is very quiet which is my number one requirement It is clean, has everything you could need, and a delicious breakfast and fun happy hour
Rachel Matheson
Everything was great! The hot breakfast was phenomenal The room was spacious, the pool/spa was a good size, and the fitness center had a lot of options The young woman at the front desk was very helpful and kind
Only 2 things were not perfect, the bathroom sink did not drain well and the bed was less than adequate The bed was pretty uncomfortable That being said, I would stay here again
M M
We were extremely happy with our stay The beds were comfortable, the breakfast was outstanding, & the staff was very friendly I used the guest laundry – it was $1
50 to wash & $150 to dry I like to pack light, so being able to do the laundry when traveling with kids really helps cut down on the amount of things we have to pack So convenient!I wasn’t enthused there is a daily parking fee, but it was reasonable-$1000 a night Seemed unnecessary though It’s not like there was limited parking available like there is in big cities like Chicago & New York 🤔
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5. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)
- Address: 712 S Utah Valley Dr, American Fork, UT 84003
- Phone: (801) 763-8500
- Ratings: 4.0 (636 reviews) Very good
- Website : Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary lodging with an indoor pool & a whirlpool tub, plus free WiFi & a hot breakfast bar.
About this hotel
Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.
Things You Need to Know
- The rooms have TVs and refrigerators
- 5 min drive to Evermore Park
- Guests liked the service
- Guests mentioned hot tubs 17 times
- Guests liked the indoor pool
Feedback From Real Customers
Chelsie H
Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items
The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again
Dave Houston
The hotel was clean but is in need of a face lift My room was in the NW corner, closest to the freeway The noise from freeway traffic was extremely loud
By 5:30 sleep time was over The pool area needs some deep cleaning The breakfast was pretty good The second morning’s breakfast looked very appealing but I couldn’t partake Biscuits and gravel, pancakes, etc Had it not been for the rooms location in proximity to the freeway I would have rated it 8/10
StandingTall 710
Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly
This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you
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6. Homewood Suites by Hilton Salt Lake City Draper (3-star hotel)
- Address: 473 W 13490 S, Draper, UT 84020
- Phone: (801) 509-7000
- Ratings: 4.4 (607 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Salt Lake City Draper
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern suites with kitchens in a relaxed hotel offering an indoor pool, a gym & free breakfast.
About this hotel
This informal all-suite hotel offering distant views of the Wasatch Mountains is a mile from Interstate 15 and 4 miles from the Loveland Living Planet Aquarium.Understated, modern suites provide complimentary Wi-Fi, HDTVs, kitchens and sofabeds; some have mountain views. Upgraded 1-bedroom suites come with living rooms.Freebies include parking, regular evening socials and grocery shopping service, plus a hot breakfast buffet served in an airy dining room that features floor-to-ceiling windows. There’s an indoor pool, a hot tub and a fitness room, as well as a terrace with a fireplace.
Things You Need to Know
- Guests praised the kitchenettes
- 8 min drive to Loveland Living Planet Aquarium
- Guests liked the large rooms but some complained about the beds
Feedback From Real Customers
Jannette G
We stayed one night Very clean room on the second floor It’s a new building so everything is in great condition
Check in was easy and fast My kids enjoyed the pool and complimentary breakfast Some options were cereal, oatmeal, pastries, eggs and sausage The only issue I had was having to pay for parking , $7/day There was nothing special about parking, not even covered/gated parking
Ariana Mas
Taylor and Lane are spectacular! They truly are the definition of customer care and what every front desk staff should strive to be I had a small issue but they were so helpful and put me at ease that all would be ok and it was thanks to their assistance One of the supervisor ladies was not so helpful or friendly
Probably one of those promotions for the amount of time with the company not based on merit because she acts like she does not have to do anything for anyone I’m just happy I did not have to deal with her much Overall my stay was wonderful I only had to deal with supervisor grumpy pants when I was leaving but it was very unprofessional of her to yell at my daughter Noone should ever yell at a child especially if he/she are not their ownBreakfast was great except for the last day the oven blew up so they did not have hot breakfast but the kitchen staff were so sweet and loaded us up on fruit and yogurtIf you are one of those who prefer a hotel within walking distance to a store or shops this is not it but it’s a short drive like 5 minutes to a 711 Rooms are beautiful spacious and modern Cleaning staff are generous with towels and kitchen supplies I was very happy wish I could have stayed longer Thank you Lane and Taylor!
Christine Myers
Might want to clean the vents in bathroom once in awhile They charge for parking
why??? I understand downtown hotels where parking is limited but here I don’t understand I was taking a shower and discovered the conditioner bottle was empty If you are a woman you understand how annoying it is not to be able to condition my hair The bottles are locked to the shower wall so I couldn’t even tip it upside down to get any little amount Mattress are not comfortable Breakfast was disappointing So at 7:15am breakfast items not being warm doesn’t make sense I understand at 9:50am why they might have gone coldThe positives are that the room was really large and it has a good kitchen
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7. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)
- Address: 3701 N Ashton Blvd, Lehi, UT 84043
- Phone: (385) 336-8384
- Ratings: 4.6 (498 reviews) Excellent
- Website : Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel featuring an indoor pool & a hot tub, plus complimentary breakfast & Wi-Fi.
About this hotel
Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.
Things You Need to Know
- Guests praised the clean, large rooms and the beds
- Guests praised the bathrooms
- 3 min drive to the Museum of Ancient Life at Thanksgiving Point
- 14 min walk to nearest train station
- Guests praised the friendly service
- Guests praised the indoor pool and the hot tub
- One of the few hotels in the area with a bar
Feedback From Real Customers
Squatch Bunny
Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by
Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great
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8. 5th East Hall – Bed & Breakfast (4-star hotel)
- Address: 455 E 200 S, American Fork, UT 84003
- Phone: (801) 770-4642
- Ratings: 4.3 (264 reviews) Very good
- Website : 5th East Hall – Bed & Breakfast
- Check-in time: 4:30 PM
- Check-out time: 11:00 AM
- Quick Summary: Intimate B&B offering plush, individually decorated suites, plus in-room breakfast & event space.
About this hotel
This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.
Things You Need to Know
- 7 min drive to Evermore Park
- Guests mentioned “waterfalls” 11 times
- Guests mentioned showers 31 times
- Guests praised the bar
Feedback From Real Customers
Melissa Collado Freeze
We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun
The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite
Alex Condie
Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches
Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back
Cole Jolley
My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room
Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend
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9. Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel (2-star hotel)
- Address: 1290 W University Pkwy, Orem, UT 84058
- Phone: (801) 655-1515
- Ratings: 4.3 (687 reviews) Very good
- Website : Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary lodging offering an indoor pool, gym & convenience store, plus free breakfast & WiFi.
About this hotel
This suburban hotel is 4.6 miles from Brigham Young University, 5 miles from the Utah Valley Convention Center and 16 miles from the Sundance Ski Resort.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a free hot breakfast buffet, an indoor pool and a fitness center. There’s also a 24/7 convenience store, business center and meeting room. Parking is complimentary.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- Guests praised the beds
- 9 min drive to Woodbury Art Museum
- 9 min walk to nearest train station
- Guests praised the friendly service
- Guests praised the restaurant
- The fitness center has free weights and elliptical machines
- Guests praised the indoor pool and liked the hot tub
Feedback From Real Customers
Mandi Jones
I can’t recommend and say enough about this hotel Staff is amazing, kind and helpful Breakfast is really good, lots of options
Many times the gentleman was bringing more out close to the end time, when other hotels would just let it run out then wait to close the line, not here They made sure everyone was served My husband works at 4 am and this gentleman that helps with the breakfast gave him a few breakfast sandwiches to warm up in our room since he was always gone for breakfast Large rooms with comfy beds We had the room with the pull out couch and it was comfy as well Very pet friendly hotel, just pick up after your pet as I noticed some don’t I’d hate to see others ruin pets being able to come because pet owners aren’t doing their job cleaning up after their pet We were doing an addition on our house and had to stay here 6 days The customer service we received during our stay was top notch Highly recommend
Eric Jones
Very nice and clean place to stay Good breakfast options and no issues at all The staff was friendly, the parking was good, and would absolutely stay here again
The value was good overall – everything is high in this area but as compared to other options, the value is still good There are places to eat within walking distance and many more within a few miles The area that this hotel is in is very desirable Highly recommend
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10. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)
- Address: 3051 W Club House Dr, Lehi, UT 84043
- Phone: (801) 753-5430
- Ratings: 4.5 (633 reviews) Excellent Eco-certified
- Website : Home2 Suites by Hilton Lehi/Thanksgiving Point
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Bright suites with kitchens plus an indoor pool, a gym & laundry, along with free breakfast & WiFi.
About this hotel
This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.
Things You Need to Know
- Guests praised the kitchenettes
- Guests liked the rooms, which have minibars
- 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
- Guests praised the service, which has a concierge
- One of the few hotels in the area with a restaurant
- Guests mentioned hot tubs 17 times
- Guests praised the fitness center, which has weight machines
- Guests liked the indoor pool
Feedback From Real Customers
Tonya Cox
Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included
We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them
Kevin Hart
The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing
Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad
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11. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)
- Address: 3576 N Ashton Blvd, Lehi, UT 84043
- Phone: (801) 766-1186
- Ratings: 4.3 (570 reviews) Very good Eco-certified
- Website : Hampton Inn Lehi-Thanksgiving Point
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Simple, modern lodging offering free hot breakfast & drinks, plus an indoor pool & a gym.
About this hotel
This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.
Things You Need to Know
- Guests praised the beds
- 4 min drive to the Museum of Ancient Life at Thanksgiving Point
- 13 min walk to nearest train station
- Guests liked the service
- Guests mentioned hot tubs 13 times
- Guests praised the indoor pool
Feedback From Real Customers
Heather Swearingen
We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel
thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits
Colin Marson
Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available
Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment
Steve Garvin
Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)
He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!
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12. Hyatt Place Provo (3-star hotel)
- Address: 180 W 100 N, Provo, UT 84602
- Phone: (801) 609-2060
- Ratings: 4.4 (356 reviews) Very good
- Website : Hyatt Place Provo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed rooms in a contemporary hotel offering free Wi-Fi & parking, plus an outdoor pool & a gym.
About this hotel
Next to a courthouse and a block from the Utah Valley Convention Center, this modern downtown hotel with mountain views is a mile from I-15. The Brigham Young University Museum of Art is 2 miles away.Casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofabeds and coffeemakers. Some rooms offer views of the mountains.Parking is complimentary. Hot breakfast is available. There’s also a bar/lounge serving coffee, bar bites and cocktails. Other amenities include an airy lobby with sofas, as well as a fitness center, an outdoor pool and a sundeck. Pets are welcome for a fee.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- Walking distance to the Provo City Center Temple and North Park
- Guests praised the friendly service, which has a concierge
- One of the few hotels in the area with a restaurant
- Guests mentioned hot tubs 10 times
- The fitness center has weight machines
- One of the few hotels in the area with an outdoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Chris Goodman
We had the wonderful fortune of meeting Hailey while at this hotel Upon our check out, my daughter left her night guard and retainer in our room We noticed late that night, once we arrived home, that the retainers were missing
Haley and the other Hyatt Provo staff, took the time not only to keep track of such an important item, after housekeeping, but also shipped via priority mail, my daughters retainer, to our home Staying here, with such exceptional staff is more similar to staying with family rather than a hotel THE STAFF HERE AT THIS HOTEL ARE EXCEPTIONAL! Thank you Hyatt Provo, for helping us!PS: we also LOVED dining at the Station 22! EXCELLENT MAC AND CHEESE AND SALADS, as well as reasonably priced!!
Sheikh Rahman
I had good experience staying here The manager was extremely courteous and checked on us to know how was the stay and if we had any concern No complain about parking as I knew beforehand
Their parking should be available in July Till then paid parking in Marriott (10$) or a little far free parking Suite was extremely clean, spacious and comfortable
Eric Richard
Stay away from here Other reviews are not telling the truthNo parking
Prewrapped, basic breakfastFor the amount of money they charge, it should be way more convenient We literally had to WALK in the mud on a busy street a block away to park and get to our bags This isn’t your “normal” hotel experience The staff wasn’t overly helpful, almost as if it were your fault they have no parking Then breakfast was far below average It felt more like a quick grab at the gas station spot than it did a hotel breakfast I’ve gotten used to at other hotelsReally stay away from here Very bad experience
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13. SpringHill Suites by Marriott Lehi at Thanksgiving Point (3-star hotel)
- Address: 2447 W Executive Pkwy, Lehi, UT 84043
- Phone: (801) 341-6970
- Ratings: 4.2 (564 reviews) Very good
- Website : SpringHill Suites by Marriott Lehi at Thanksgiving Point
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Laid-back all-suite hotel offering free Wi-Fi, parking & breakfast, plus an indoor pool & a hot tub.
About this hotel
Off Interstate 15, this casual all-suite hotel is a 4-minute walk from the Butterfly Biosphere and a 6-minute walk from the Museum of Ancient Life at Thanksgiving Point.Relaxed suites offer free Wi-Fi and flat-screen TVs, plus desks and living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room. Other amenities include a terrace, a lobby lounge and 24/7 business center, as well as a coin-operated laundry.
Things You Need to Know
- Guests liked the clean rooms
- Walking distance to Thanksgiving Point and Butterfly Biosphere
- 10 min walk to nearest train station
- Guests liked the friendly service
- Guests mentioned hot tubs 16 times
- The fitness center has weight machines
Feedback From Real Customers
Rachel Holding
This room was spacious, clean, and well stocked of soaps, shampoos and other toiletries The outlets worked well and the trundle bed was a very comfortable couch in the room The TV was on a swivel and made it easy to see from the bed and the couch on the two sides of the room which had a small wall divider
The room was also well stocked with coffee makings and towels The breakfast in the mornings was served promptly and early They had juice, cereal, individual cartons of milk, packaged Belgian waffles, egg sausage muffins and fresh fruit The staff at the front desk was courteous and knowledgeable The parking lot was cramped in the front and dark in the back, it made it hard to find great parking The key return was easy at checkout In all a great stay for our wedding night
Jordon Hofman
You can’t ask for a better location! This hotel is right next door to Thanksgiving Point and right across the freeway from the Traverse Mountain Outlets It’s only an exit away from IKEA and ten minutes or so from the Hale Center Theatre It was perfect for our weekend getaway! The whole place was so clean and well kept
The room had two beds plus a couch with a pull out trundle It comfortably slept our family of 5 The breakfast was abundant and well stocked They even had hot breakfast sandwiches and burritos available that were great to take and go My girls loved swimming in the indoor pool and hot tub There was even a little gazebo area outside for relaxing and reading I would definitely stay here again!
Casey Swain
Great place to stay and our family loved the continental breakfast Waffles, oatmeal, fruit, egg omelet, with milk and juice There was more but I’m unable to remember it all! The room was decent there a few things like the shower curtain rod was falling off
There was also a small pool and a small hot tub Don’t let the pictures fool you! They are pretty small! But they do have a small gym which is pretty good considering other hotels only have a treadmill and a mirror!
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14. Best Western Timpanogos Inn (3-star hotel)
- Address: 195 S 850 E, Lehi, UT 84043
- Phone: (801) 768-1400
- Ratings: 4.3 (749 reviews) Very good
- Website : Best Western Timpanogos Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel with free WiFi, breakfast & parking, plus an indoor pool & a hot tub.
About this hotel
This casual hotel in a low-rise building is 5 miles from Thanksgiving Point Gardens, and 10 miles from Timpanagos National Park and Caves.Relaxed rooms feature flat-screen TVs with cable channels, plus minifridges, microwaves, coffeemakers and complimentary Wi-Fi. Suites add separate living areas, pull-out sofas, kitchenettes and whirlpool tubs. Kids age 17 and under stay free with an adult.Hot breakfast is free, as is parking for large vehicles. Other amenities include an indoor pool and hot tub, a business center, and a coin-operated laundry.
Things You Need to Know
- Guests praised the beds
- 3 min drive to Hutchings Museum Institute
- Guests liked the clean rooms but some thought they were small
- Guests praised the friendly service
- Guests praised the breakfast
- Guests praised the indoor pool and the hot tub
Feedback From Real Customers
Levi Aldean
My friend and I enjoyed our stay overall The room was dated but seemed clean enough When I needed more towels it was a challenge to communicate with the housekeepers
Milly in the kitchen helped me with the towels Her breakfast was also very well done, tasted good and well presented She was very dedicated to also cleaning the breakfast area
Karson Nelson
It was a pretty decent stay They could not find our reservation and so they put us in what I assume is their worst room (1 queen sized bed and no microwave) the night manager when we stayed was not friendly (neither was he rude) he was just indifferent The pool and hot tub were great
The breakfast was pretty good as well with many different options and no limit to how much you could get
Sarah Herr
Walking into the lobby, I noticed sparkling clean floors and nicely decorated Our room didn’t disappoint either-extremely clean and well maintained The staff was friendly and professional
The front desk staff was extremely helpful and professional The breakfast was hot, fresh and well stocked Definitely will stay here again when visiting Salt Lake!
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15. Hampton Inn & Suites Orem (3-star hotel)
- Address: 851 W 1250 S, Orem, UT 84058
- Phone: (801) 426-8500
- Ratings: 4.3 (773 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Orem
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.
About this hotel
This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.
Things You Need to Know
- Guests praised the clean rooms, which have TVs
- Guests praised the kitchenettes
- 8 min drive to Woodbury Art Museum
- Guests praised the friendly service
- Guests praised the indoor pool and the hot tub
Feedback From Real Customers
Corie Shaw
Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215
Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand
Brenda Jones Sharpe
The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional
Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel
Shelli Thatcher
Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave
I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay
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16. Residence Inn by Marriott Provo North (3-star hotel)
- Address: 252 W 2230 N, Provo, UT 84604
- Phone: (801) 374-1000
- Ratings: 4.2 (581 reviews) Very good
- Website : Residence Inn by Marriott Provo North
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Bright quarters in a contemporary extended-stay hotel featuring an indoor pool & free hot breakfast.
About this hotel
Set 2 miles from Brigham Young University, this modern all-suite hotel is 14 miles from skiing at Sundance Mountain Resort and 6 miles from Provo Airport.Bright, contemporary rooms ranging from studios to 2-bedroom suites offer free Wi-Fi, kitchenettes and flat-screen TVs. Suites add separate living areas and additional TVs.Freebies include hot breakfast, an area shuttle, grocery delivery service and regular evening socials with snacks. Other amenities include an indoor pool, a gym and outdoor space with BBQs. There’s a 24/7 business center. There’s also a coin-operated laundry.
Things You Need to Know
- Guests liked the large rooms, which have refrigerators
- The rooms have kitchenettes
- Walking distance to Brigham Young University Museum of Peoples and Cultures and Brigham Young University Museum of Peoples and Cultures
- Guests liked the service
- Guests mentioned hot tubs 10 times
- Guests mentioned “Housekeeping” 11 times
Feedback From Real Customers
John
Stayed here for seven days and had an excellent experience The view of the mountains is amazing The hotel itself is a bit dated so don’t expect granite countertops and modern light fixtures but it was very clean, had most of what I needed to cook and the staff were friendly and helpful (front desk, shuttle drivers and cleaners)
The price was very reasonable for a room that includes a living area and a kitchenette, highly recommend!
::
The staff is amazing Thank you Marriott staff at North Provo Residence Inn I appreciate the hospitality, friendliness, and service provided during my stay
The location is great and was centrally located to where I needed to travel to every dayI was not satisfied with the room conditions of the property for a Marriott compared to other Residence Inns The details matter a lot and this property needs to make improvements
Timothy Te
The hotel here is pretty dated but how clean and how friendly the folks working here makes up forIt The elevators have an odd smell to it and some of the pots, pans and utensils will need replacing soon For those traveling through and need a place to stay, this is a good hotel to stay at
There is no charge for parking at this location I do not know if free breakfast at this location but from my stays at other residence inn locations they usually do offer free breakfast
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17. SpringHill Suites by Marriott Provo (3-star hotel)
- Address: 1580 N Freedom Blvd, Provo, UT 84604
- Phone: (801) 373-0073
- Ratings: 4.2 (452 reviews) Very good
- Website : SpringHill Suites by Marriott Provo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Cozy suites in a down-to-earth hotel featuring an indoor pool, an exercise room & free breakfast.
About this hotel
This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.
Things You Need to Know
- Guests praised the large rooms, which have kitchenettes
- 11 min walk to the BYU Museum of Paleontology
- Guests liked the friendly service
- Guests liked the restaurant
- Guests mentioned lobbies 13 times
- The fitness center has weight machines
- Guests liked the indoor pool
- One of the few hotels in the area with a bar
Feedback From Real Customers
Serina S
Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly
The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark
Trisha Kaiser
Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her
When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards
Ron Johnston
Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot
Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties
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