Hotel with Tennis in Shaker Heights, OH
1. Hampton Inn & Suites Cleveland-Beachwood (3-star hotel)
- Address: 3840 Orange Pl, Beachwood, OH 44122
- Phone: (216) 831-3735
- Ratings: 4.4 (859 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Cleveland-Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Functional lodging with a free hot breakfast & Wi-Fi, plus an indoor pool, whirlpool & 24/7 gym.
About this hotel
Off interstate 271, this warm roadside hotel is 2 miles from the Maltz Museum of Jewish Heritage and 6 miles from Chagrin Fall Waterfall. Downtown Cleveland is 18.6 miles away.All rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers and 32-inch flat-screens. Suites add microwaves and fridges, as well as wet bars and sofabeds.Free hot breakfast or weekday breakfast bags to go are offered. There’s an indoor heated pool, plus a hot tub and a 24/7 gym. Parking is included, and a meeting room is available.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 7 min drive to the Maltz Museum of Jewish Heritage
- Guests liked that this hotel is near shopping
- Guests praised the friendly service
- Guests mentioned lobbies 15 times
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
Feedback From Real Customers
Laura L.
I ave high standards for Hampton Inn, but they did not disappoint The bar had great breakfast to order like a restaurant You had to pay, but it was nothing compared to other chains
The room was very clean and neat They had a computer in the lobby with a printer, and a great location within walking distance to shops and restaurants The front desk and breakfast servers went above and beyond I really enjoyed my stay here
Rebecca Kosierowski
We came up for a surgery and stayed here for one night We had a king suite, which was quite roomy and comfortable, clean and nice The bed was quite comfortable, the right balance of firm and soft (despite our preference at home for a very firm futon directly on the hardwood)
It was quiet, and the staff were all polite We thought about swimming in the pool, but the cloud of chlorine in the air when we opened the door to it was off-putting, so we went for a drive to Lake Erie (choosing Euclid Park over Edgewater Park since we didn’t have to drive right through Cleveland traffic to get there) and enjoyed a meal in the shade by the water instead The breakfast spread had a large variety of items, and they really only lost a star for the eggs being the tasteless powdered variety and the sausage with so little seasoning and flavor that I actually wondered if they were meatless (if so, people should be told on the placard because we don’t eat soy products)
Alex Scullion
Hotel front desk staff gave my coworkers and I a hard time when checking in and checking out They almost didn’t let us check in even though our employer had paid and we had email confirmations printed out Our names were also listed as the guests on the reservations
If you’re planning on booking rooms for business, you might want to reconsiderOther than the service, the hotel is OK The best thing about this hotel is the location!!! Within walking distance of great shops and restaurants I’m not sure I would want to stay at this particular hotel again, but the location was great
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2. Homewood Suites by Hilton Cleveland-Beachwood (3-star hotel)
- Address: 25725 Central Pkwy, Beachwood, OH 44122
- Phone: (216) 464-9600
- Ratings: 4.3 (662 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Cleveland-Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Classic extended-stay hotel with fully equipped kitchens, free WiFi, an indoor pool & shuttle.
About this hotel
This extended-stay hotel with an elegant wood lobby is 2.7 miles from Beachwood Place mall and 7.8 miles from Case Western Reserve University.Polished rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and free grocery shopping services, plus a business center and laundry. Guests can use a fitness room and indoor pool, and have access to a nearby fitness center. There’s also a meeting room and free local shuttle.
Things You Need to Know
- Guests praised the rooms
- 4 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the friendly service
- The fitness center has weight machines
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
Feedback From Real Customers
Jenna Sanchez
We stayed 3 nights and this hotel is amazing Very clean and spacious rooms The staff was very friendly and helpful, I asked for a couple more towels at the front desk and the lady was more than happy to help
She even gave us a few extra hand towels! The pool, hot tub, and workout room were all fantastic and clean The breakfast was delicious with quite a few choices to choose from We will definitely be staying here again when we come back to Ohio!
Jackie C
The staff at this location were very kind and courteous They helped to make my stay very pleasant The room was nice, I liked the kitchen, and the bed was extremely comfortable
The breakfast was also really goodHowever, the sofa bed was absolutely disgusting The mattress pad briefly came off when I pulled the bed out for my kids to sleep on and honestly it made me sick to my stomach The mattress was so gross! I didn’t even feel comfortable letting my children lay on that thing It should be in the garbage For the amount of money spent, no one should ever have to sleep on top of filth Also if you have small children such as I did, there are not really any kid friendly TV channels for the evening time That was disappointing as wellIf I’m being honest even though I liked the staff very much and the room size, that issue with the sofa bed would definitely be enough to make me not want to stay again
Yechezkel Sherman
i would give this place ten stars if i could!!POOL/HOT TUBThe pool and hot tub were amazing!! clean heated pool great for all the kids the hot tub was so relaxing and just what you need after a long drive kids had such a blast
towels were all clean and plenty of themROOMclean and very spacious had everything we needed from the pull out sofa bed to the kitchenet the beds were comfy and the shower was greatSERVICEthe staff are all smiling and willing to please very warm feel no issueswould stay here again in a heart beat
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3. Hyatt Regency Cleveland At The Arcade (4-star hotel)
- Address: 420 Superior Ave, Cleveland, OH 44114
- Phone: (216) 575-1234
- Ratings: 4.4 (2006 reviews) Very good
- Website : Hyatt Regency Cleveland At The Arcade
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern rooms in a Victorian-era shopping center hotel with a restaurant, spa & cocktail lounge.
About this hotel
Set inside the historic Victorian-era Arcade shopping center, this elegant hotel is a 9-minute walk from Quicken Loans Arena and 0.7 miles from the Rock and Roll Hall of Fame and Museum.Airy rooms (some overlooking the Arcade) feature contemporary decor, vaulted ceilings and flat-screen TVs, as well as WiFi access and laptop-size safes. En suite bathrooms have granite tubs. Suites add separate living areas and floor-to-ceiling windows.Dining options include a refined restaurant, a cocktail lounge offering light fare, and a coffee bar. There’s also a 24-hour fitness facility, full-service spa, business center and event space.
Things You Need to Know
- Guests praised the beds
- Walking distance to Cleveland Arcade and Public Square, Cleveland
- Guests praised the professional service
- Guests praised the architecture
- Guests liked the breakfast
- The fitness center has weight machines
- The hotel has a boutique store
Feedback From Real Customers
Julie Arick
The rooms are very nicely laid out with up to date furniture The king room we stayed in had a large TV mounted on the wall, a safe in the closet and a mini fridge hidden in the dresser under the TV The staff here is very helpful, courteous, respectful and professional
Just wish the windows in the room were cleaner considering we chose the room with a city view Other than that, the room rate was great and they offer a Veteran discount Would definitely stay again (Pics of city taken from room windows)
Robby Schafer
Had a wonderful overnight stay here Went to a concert at the House of Blues Cleveland This hotel is perfect location for anything at House of Blues you literally just have to walk across the street
From check in to checkout I was impressed with the staff All very friendly The breakfast restaurant is a bit pricey but as expected It is good food Pizza 216 was an awesome spot to eat and drink at before the show Highly recommend this property when in Cleveland Valet parking only 39 pr night and unlimited in and out access
Amy Lammers
Iris, the hotel concierge, is amazing! Not only is she warm and welcoming, but she is very accommodating We were in for the Cleveland Marathon and she was able to facilitate an early check in and late check out time for us It provided us the much needed rest before the race and a nice relaxing shower after where we didn’t have to feel rushed to check out
Iris you deserve a gold star! Oh and the rooms were updated with very comfortable beds The hotel was quiet and beautiful!
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4. Inn of Chagrin
- Address: 87 West St, Chagrin Falls, OH 44022
- Phone: (440) 247-1200
- Ratings: 4.5 (87 reviews) Excellent
- Website : Inn of Chagrin
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Refined rooms & Jacuzzi suites, some with fireplaces, plus free continental breakfast.
About this hotel
Located a block north of the Chagrin River, this elegant B&B is a 14-mile drive from the Cuyahoga County Airport.The refined, traditionally decorated quarters have flat-screen TVs, and some also include period fireplaces and 4-poster beds. Suites add Jacuzzis.Continental breakfast is complimentary. There are 2 meeting rooms, both with audio visual equipment and WiFi. In-room massages are available for a surcharge.
Things You Need to Know
- 5 min drive to Western Reserve Land Conservancy
- Guests praised the service
Feedback From Real Customers
Linda Graham
My husband and I recently took a trip to Chagrin Falls for a special wedding weekend Carson at The Inn was so helpful booking us for a (3) night stay We now live in Nashville but I grew up in Chagrin and always love going back home to the sweetest village full of the friendly people
The staff was very welcoming and the rooms were comfortable We lucked out with a great room with a lovely fireplaceA big thank you for arranging the most picturesque snowfall while we were there It was beautiful!The newly renovated spaces are fabulous We cannot wait to return to see the renovated guest roomsThe location cannot be beat It’s so nice being able to stroll in and out of the quaint shops and the choice of restaurants is fabulous No need to get back into your car after you arriveWe had a great time and truly enjoyed the Inn of Chagrin Falls!
Kit Lai Pine
Found Inn of Chagrin Falls on Google Map for a decent place to stay for our cross country drive My husband and I were pleasantly surprised by the beautiful homes and the nicely adorned Main Street of Chagrin Falls People were out and about in the village that had lots of restaurants and stores
We were greeted warmly by Beau when we arrived at the Inn He showed us our Queens room on the ground floor with a fireplace and gave us the parking flyer for our car The room was tastefully redone Like the linen window treatment The bathroom was redone in marble tiles with black fixturesThe bed linens were of high quality with thick mattress though it’s a bit soft for usThe lounge was stocked with lemon and watermelon flavored ice water, coffee and tea Breakfast was continental with muffins and bagels We chose to have coffee and breakfast at an excellent coffee roaster on Main StreetSo happy we found Inn of Chagrin Falls We had a good night sleep in a beautiful town with good restaurants So much better than the chain hotels off the highway
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5. InterContinental Suites Hotel Cleveland, an IHG Hotel (4-star hotel)
- Address: 8800 Euclid Ave, Cleveland, OH 44106
- Phone: (216) 707-4389
- Ratings: 4.3 (862 reviews) Very good
- Website : InterContinental Suites Hotel Cleveland, an IHG Hotel
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy quarters in a laid-back all-suite property offering a restaurant & bar, plus a 24-hour gym.
About this hotel
On the Cleveland Clinic campus, this relaxed all-suite hotel is 1 mile from the Cleveland Museum of Art, 3 miles from Downtown, and 5 miles from the Rock and Roll Hall of Fame museum.Unfussy suites provide free Wi-Fi, flat-screen TVs, safes and iPod docks, as well as minifridges, and tea and coffeemakers. Upgraded suites add living/dining areas with pull-out sofas, and panoramic skyline views. Room service is available 24/7.Amenities include a casual restaurant and bar, and a 24-hour fitness room. A breakfast buffet (fee) and parking are offered.
Things You Need to Know
- Guests liked the large rooms and praised the beds
- 5 min drive to the Cleveland Museum of Art
- Some guests disliked the bathrooms
- Guests praised the friendly service
- Guests mentioned microwaves 16 times
- Guests liked the fitness center
Feedback From Real Customers
Alan Kratzer
The InterContintal Suites Hotel of Cleveland, on Euclid Ave is a great place to stay To start your stay off the valet parking staff meet you at your car If you have a lot of luggage the doorman will assist you to your room
Then when you come in to front desk for your check-in At the front counter is there to truly help you in a difficult time and sometimes first stay to be seen at the Cleveland Clinic Once in the room they are very spacious whether it be, 2 full size beds or a king size room Rooms are very clean If you would have an issue call the front desk My second stay our air conditioner broke at about 11 pm It was no one’s faulty I called the front desk then apologized and moved us down the hall for 2 more nights Yes it was an inconvenience but they took care of us and made it right The 3rd stay, I had a question on how to handle having a mid-morning appointment, and not wanting to check out till after my appointment Joshua Taylor, Front Desk Manager this evening, he took great care of me and was able to get me a later check out I greatly appreciate all of the pleasant friendly staff members that work here Please note: They ask you to please where a mask in the public areas It is for your safety but many to protect patients like myself from getting any sicker and not being able to beat any respiratory issuesVery close walking to main entrance if you so choose (10 minutes) or the Cleveland Clinic has shuttles that will pick you up at the front door of the hotel Please allow 20-30 minutes for a ride to your closest entrance for your appointment No need to have your car while here The C2 restaurant has awesome food, and great staff Please don’t forget to tip your valet parking staff and the doorman if you use them
KT
When I saw how close it was to Cleveland clinic I was worried about hearing ambulances all night long, but i didn’t Everyone was friendly, from valet to front desk to the house keeping we ran into on our way out Our bed was crisp and clean, as was the rest of the room
We felt welcome and safe staying here, and next time I want to stay at a suite I know exactly where to go
B R
Mostly a good experience Room was very comfortable Bed was most comfortable I had ever had at any hotel
Very convenient for visiting my family member at Cleveland Clinic Arrived late at night Tried to order room service Made numerous attempts to contact room service Kept getting the run around Asked for a menu Was told they would bring one right up Never saw it Staff (Josh) at front desk was superb Got us a menu for a pizza place He even stayed late to make sure we got our order Took the hotel shuttle to the clinic twice One experience was good The other was horrible The woman who was running the shuttle was incredibly rude
6. Courtyard by Marriott Cleveland Beachwood (3-star hotel)
- Address: 3695 Orange Pl, Beachwood, OH 44122
- Phone: (216) 765-1900
- Ratings: 4.1 (502 reviews) Very good
- Website : Courtyard by Marriott Cleveland Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Straightforward hotel with contemporary rooms & an indoor pool, plus a business center & free WiFi.
About this hotel
This straightforward hotel is 1.9 miles from Highland Park Golf Course and 5.9 miles from the Nature Center at Shaker Lakes.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool, an exercise room and free on-site parking.
Things You Need to Know
- Guests praised the large, clean rooms
- 6 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the friendly service
- Guests mentioned lobbies 14 times
- Guests mentioned “Bistro” 12 times
- Guests praised the fitness center
Feedback From Real Customers
T. Dott
This was my first trip to the area and as always the Courtyard brand delivered The property was easy to locate, convenient to restaurants and shopping The staff was friendly and ready to help, even after I requested a different room (I am not a fan of rooms located next to exit doors on the 1st floor)
The agent did not hesitate to help me The room(s) were clean and comfortable My only concern, would be the A/C unit in my room rattled all day/night, so there were no quiet night’s sleep, I adjusted to it eventually
trici drews
First impression wasn’t good The front overhang was on need of repair Not a good look
Reception area clean & organized We were able to checkin early Overall, We enjoyed our room But lifted toilet seat and discovered it hadn’t been cleaned YukThey do have Starbucks in lobby Free water in dispenserGreat location for shopping & dining
Jacob Tidwell
Everything you’d expect from a Courtyard/Marriott The staff was very welcoming during check-in The room was oddly configured, but large and appropriately furnished
The bed and pillows were mostly comfortable, but definitely uneven on one side, I assume from frequent useClose proximity to interstates and local roads, fast food restaurants, sit-down restaurants, and other resources Easy access to local universities, businesses, etcThe only drawback was the broken electrical outlets on both sides of the bed (part of mounted light fixtures) I was forced to use the wall outlet (~2 feet from the bed) with a relatively short cord I wouldn’t normally complain, but in 2022, most travelers don’t use the hotel alarm clocks and are reliant on cell phones
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7. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)
- Address: 3589 Park E Dr, Beachwood, OH 44122
- Phone: (216) 755-7310
- Ratings: 4.1 (454 reviews) Very good Eco-certified
- Website : Home2 Suites by Hilton Cleveland Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright suites in a relaxed hotel offering free breakfast & an indoor pool, plus a gym & BBQs.
About this hotel
On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.
Things You Need to Know
- Guests liked the rooms
- 7 min drive to the Maltz Museum of Jewish Heritage
- Guests praised the fitness center
- One of the few hotels in the area with a casino
- The hotel has a nightclub
Feedback From Real Customers
Anthony Adams
Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online
Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options
Jo MV
The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status
The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room
Pamela Bell
My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found
Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!
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8. Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel (3-star hotel)
- Address: 6103 Landerhaven Dr, Mayfield Heights, OH 44124
- Phone: (440) 442-9200
- Ratings: 4.1 (649 reviews) Very good
- Website : Staybridge Suites Cleveland Mayfield Heights Beachwd, an IHG Hotel
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Classic suites in a casual hotel offering an outdoor pool, plus free breakfast & a local shuttle.
About this hotel
In the east Cleveland suburbs, this traditional all-suite hotel sits among the businesses of Landerhaven Corporate Park. It’s 1.1 miles from I-271 and 5 miles from Canterbury Golf Club.Featuring free Wi-Fi, flat-screen TVs and DVD players, the relaxed studios also have kitchenettes and work desks. Some add pull-out sofas; 1- to 2-bedroom suites offer separate living rooms.Freebies include a breakfast buffet and evening receptions (select weeknights), plus parking and a local shuttle. There’s also a seasonal outdoor pool, a gym, a basketball hoop and a BBQ/picnic area, as well as a 24/7 business center and coin-operated laundry facilities.
Things You Need to Know
- The rooms have kitchenettes and refrigerators
- 9 min drive to the Maltz Museum of Jewish Heritage
- Some guests disliked the bathrooms
- Guests liked the friendly service
- Guests liked the restaurant
- Guests mentioned “Bag” 10 times
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Kerri Boardwine
I’m spending a couple of days here First impressions were great It is easily located off of the interstate in a quiet area
My room is quiet and comfortable There are some scuffs on the wall and a stain or two on the carpet but that is to be expected The important stuff is spotless Bed is comfy, sheets smell and look fresh, bathroom is spotless as well at the kitchen area The lady working the front desk tonight is excellent and friendly If I’m back in the area I will absolutely be staying here again They also offer a discount for nurses and first responders too which was an excellent surprise 95/10!
DemonOfD20
Probably one of the better places i stayed during my vacation! Rooms are incredible, love the addition of stoves and appliances for the rooms (i made good use of those during my one night in the stay) The room was incredibly clean when we got there Honestly, this would’ve been a good hotel to stay in for a couple days even
Wish i couldve stayed longer
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9. Residence Inn by Marriott Cleveland Independence (3-star hotel)
- Address: 5101 W Creek Rd, Independence, OH 44131
- Phone: (216) 520-1450
- Ratings: 4.2 (576 reviews) Very good
- Website : Residence Inn by Marriott Cleveland Independence
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel with free breakfast & parking, plus a fitness room & a sports court.
About this hotel
Off I-77, this relaxed all-suite hotel is 7 miles from Cleveland Metroparks Zoo and 9 miles from Progressive Field, home of the Cleveland Indians baseball team.Streamlined suites feature free Wi-Fi, full kitchenettes and sitting areas with pull-out sofas, as well as desks and flat-screen TVs. Upgraded suites include fireplaces, and 2-bedroom suites provide separate living rooms.Breakfast and parking are complimentary, as are regular evening socials. There’s a seasonal outdoor pool, a hot tub, an exercise room, and an outdoor court for tennis, basketball and volleyball. Other amenities include 2 meeting rooms and a business center, as well as a coin-operated laundry.
Things You Need to Know
- 12 min drive to the A Christmas Story House
- Guests liked the friendly service
- Guests mentioned the rooms are unclean
- Some guests disliked the bathrooms
- Guests praised the restaurant
- Guests mentioned “suites” 19 times
- The fitness center has weight machines and elliptical machines
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Matt Kelichner
The manager was very nice and empathetic Unfortunately, our room was absolutely disgusting and no where near what we expected during this trip There were 3 garbage cans in our two bedroom suite and of those three, one was still full of trash and one didn’t have a bag inside when we checked in
There were all kinds of sticky / tacky substances on the doors, counter, and night stand We had two separate two bedroom suites and none of the 6 TVs in our rooms worked, all 4 beds looked like the top layer of blankets were just pulled up vs the sheets actually being changedThere were bags of garbage and towels all over the property which was as bizarre as it was gross We were there for 3 days and it was progressively worse each day We wound up checking out a day early purely because of the condition of the hotel There’s a major difference between an older property and a poorly maintained property
Chris White
I am in the middle of an 11 night stay and things have already been rather disappointing, to say the least I will edit with additional informationLocation: The hotel is conveniently located to the city of Cleveland
It is in a safe area and quite a few food options are nearbyFacilities: The hotel layout is confusing and is definitely dated It could use some upkeep I am in a studio suite with a fireplace The area in front of the fire place on the floor has a soft spot that I avoid as I don’t want to fall through The television system does not save information from Netflix or other streaming services like I am accustomed to It also zooms in the picture on streaming services randomly The laundry room is inoperable The washers all broke and apparently they did not start repairs until the final one broke The closest laundromat is 28 miles away… Very inconvenient for someone without a vehicle The common areas could use some cleaning as well The picture is, what I am hoping is, ketchup that has been on the wall in the stairwell since I checked inStaff: Interactions with staff have been hit of miss Everyone has been very polite, but I am assuming a lot of newer employees at the locationBonvoy: I was given an upgraded room to the fireplace suite upon check in which is always appreciated My status was kind of acknowledged when checking in (has never been important to me) I requested a late checkout when I checked in electronically and there were no issues
Irene Aschenbener
We stayed in this location several times It has never been great, but We travel with dogs and and usually accept we won’t get the best room This time we were put on the 2nd floor and I ask to be moved because of the dogs- up and down stairs
We were put in room 2 and it was filthy! Surface’s dirty, walls, dust on sides of beds, lamps, drawers would not stay closed on the dresser, needed to be vacuumed Cushions missing off the back of the couch, no chair in room I called front desk, offered small wipe’s to go over surfaces They had no other roomsThe next morning my dog pick up a medication off the floor and I went to speak to the manager, KathyShe did have the room cleaned, it was better not great, waived my do fee, but I really don’t think she cared No one should have been put in that room in the first placeBut hey location is convenient -hence the 2 stars I expect more out of Marriott
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10. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)
- Address: 30100 Aurora Rd, Solon, OH 44139
- Phone: (440) 248-9600
- Ratings: 4.3 (589 reviews) Very good
- Website : SpringHill Suites by Marriott Cleveland Solon
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite lodging with an indoor pool, plus free WiFi, evening receptions & breakfast.
About this hotel
This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.
Things You Need to Know
- Guests praised the clean rooms, which have refrigerators
- Guests praised the beds
- 12 min drive to Great Falls of Tinkers Creek
- Guests praised the service
- Guests mentioned hot tubs 15 times
- The fitness center has weight machines
- Guests praised the indoor pool
Feedback From Real Customers
Donnie Belden
Bed was comfortable Had a descent breakfast selection Desk Staff was friendly
Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel
Eric Adams
I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db
Staff are very friendly I’d really like to give 45 stars but I’m unable to
Ryan Thomas
Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there
My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again
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11. Glidden House (3-star hotel)
- Address: 1901 Ford Dr, Cleveland, OH 44106
- Phone: (216) 231-8900
- Ratings: 4.6 (599 reviews) Excellent
- Website : Glidden House
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Elegant lodging in a 1910 mansion with free Wi-Fi & breakfast, plus a haute Italian restaurant.
About this hotel
In a mansion dating from 1910, this elegant hotel is a 5-minute walk from the Cleveland Botanical Garden and a 7-minute walk from the Cleveland Museum of Art.Plush rooms feature free Wi-Fi, work desks and flat-screen TVs; vintage-inspired suites add separate living rooms and kitchenettes.Parking is free, as is European-style breakfast served in a sunroom or a period-style lounge. Other amenities include a gazebo and a patio, and a carriage house features a high-end restaurant with Northern Italian fare. There’s also a business center, and event space is available.
Things You Need to Know
- Guests liked the clean rooms
- Walking distance to the Cleveland Museum of Art and the Cleveland Botanical Garden
- 10 min walk to nearest transit
- Guests mentioned “museums” 38 times
- Guests praised the grounds and the architecture
- Guests praised the nightlife
- Guests praised the period-style bar
Feedback From Real Customers
Alexandra Leathers
The area was very nice and quiet and secluded Upon entering the Glidden House, we were mesmerized by the decor and furnishings We were welcomed warmly
Our New Years Eve was amazing thanks to Tony the bartender and the rest of the great staff Lots of attractions and restaurants nearby so our trip made great memories The rooms in this hotel are beautifully kept up and inviting Definitely would return for another couple nights!
Tony Loret de Mola
Had the pleasure of staying at this gem while visiting Cleveland It was a wonderful experience Rooms were comfortable
The staff was great Breakfast the next day was terrific and the person that cooked the breakfast was also the overall director She was delightful! It was just her third week at Glidden She’s a wonderful example of someone who takes pride in what they do and in meeting the needs of her customers
Bas Debbink
Wanted to go to the Rock and Hall Hall of Fame on the way back from Detroit (by car) and decided on the Glidden House to spend the night I am glad I did as it’s a wonderful place in the middle of the University Campus with lots of food choices within walking distance and only a 10 minute drive to the R&RHoF The rooms were very comfy, if a bit noisy due to the creaking floors (upstairs neighbors), but the suite was very roomy and the microwave and fridge were very welcome
Breakfast was fairly standard but tasty All the staff were very pleasant and helpful This seems to be a popular place for conferences and weddings also, and for good reason
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12. Comfort Inn Mayfield Heights Cleveland East (2-star hotel)
- Address: 1421 Golden Gate Blvd, Mayfield Heights, OH 44124
- Phone: (440) 442-8400
- Ratings: 4.1 (545 reviews) Very good
- Website : Comfort Inn Mayfield Heights Cleveland East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal rooms & suites in a hotel offering a free hot breakfast buffet & a fitness center.
About this hotel
Off I-271, this straightforward hotel is 4 miles from Beachwood Place mall and 14 miles from the Holden Arboretum.Laid-back rooms come with complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas.Parking is free, as is a hot breakfast buffet served in a dining area with a communal table. Other amenities include a 24/7 exercise room, a lobby lounge and a laundry room.
Things You Need to Know
- Guests praised the rooms
- 11 min drive to North Chagrin Reservation
- Guests praised the professional service
- Guests mentioned “a pillow” 12 times
- Guests liked the breakfast
Feedback From Real Customers
Michelle Ionta
We stayed here for two nights and I have to say that it was very nice especially given the price pointWe had a mini fridge and a microwave in our room which made it so much easier and the buffet breakfast was pretty goodWhenever we came in or called down then there was always someone at the front desk and they were always very helpful and nice
We have stayed at places with what we’re considered better names that didn’t even come close to the amenities and the knowledge and caring of the staff hereIf we need another stay in this town then this is definitely where we are going again!
Christine
Absolute garbage hotel and management My sister stayed there and she needed to use my credit card They would not allow her to stay there without me filling out an authorization form
I filled out the authorization form and clearly stated and signed that she was only allowed to use it for 2 nights Any additional nights they needed further approval They let her stay for 2 weeks I called probably 20 times to talk to management and they said they needed to “look into it” and they would “get back to me” yet refused to do so Or the general manager was conveniently unavailable Gave her two phone numbers and even my email What exactly was the point of you having that form if none of your employees look at it There was nothing to look into unless your general manager also can’t read Completely incompetent and is a pretty big mess up and a lot of money for them to care so little You’re better off sleeping outside
Brook Lujan
Great breakfast They just started back up w/full buffet breakfast after pandemic Have eggs, sausage, waffles, breads, yogurt, cereal, juices, & much more
Curb appeal looks a bit spooky but rooms were nice & great choice of pillows Our room had microwave & fridhe for around $95 w/AARP discount Also, very good Bob Evans restaurant right next door, & Costco only a few minutes away to get gas, etc
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13. Aloft Cleveland Beachwood (3-star hotel)
- Address: 1010 Eaton Blvd, Beachwood, OH 44122
- Phone: (216) 595-0900
- Ratings: 4.0 (936 reviews) Very good
- Website : Aloft Cleveland Beachwood
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright rooms with free WiFi, plus an indoor pool & a colorful cafe/bar.
About this hotel
An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.
Things You Need to Know
- 6 min drive to the Maltz Museum of Jewish Heritage
- Guests liked the friendly service, which has a concierge
- Guests mentioned the rooms are unclean
- Guests mentioned lobbies 55 times
- Guests mentioned “Billiard table” 18 times
- Guests liked the fitness center, which has weight machines
- Guests praised the indoor pool
Feedback From Real Customers
Chantell Gaither
Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM
So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip
Kamil
I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price
The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!
Deidre White
I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure
I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great
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14. Hotel Indigo Cleveland-Beachwood (4-star hotel)
- Address: 3581 Park E Dr, Beachwood, OH 44122
- Phone: (216) 454-8000
- Ratings: 4.1 (655 reviews) Very good
- Website : Hotel Indigo Cleveland-Beachwood
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Airy quarters in a contemporary hotel offering a steakhouse, a cafe & a fitness center.
About this hotel
Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).
Things You Need to Know
- 7 min drive to the Maltz Museum of Jewish Heritage
- One of the few hotels in the area with room service
- Some guests complained about the kitchenettes but others liked the beds
- Some guests disliked the bathrooms
- Guests liked the service
- Guests disliked the refrigerators, mentioned 19 times in reviews
- Guests mentioned microwaves 11 times
Feedback From Real Customers
D.L. Eppy
Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said
The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked
Randy Proctor
I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!
Jayafk
Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help
After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work
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15. SpringHill Suites by Marriott Cleveland Independence (3-star hotel)
- Address: 6060 Rockside Pl, Independence, OH 44131
- Phone: (216) 264-4190
- Ratings: 4.4 (566 reviews) Very good
- Website : SpringHill Suites by Marriott Cleveland Independence
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal all-suite hotel offering a restaurant/bar, a gym & an indoor pool, plus free breakfast.
About this hotel
Off Interstate 77, this informal all-suite hotel in a modern building close to casual eateries is 9 miles from pro basketball and baseball games in downtown Cleveland and 20 miles from Cuyahoga Valley Scenic Railroad.Streamlined suites with contemporary decor feature free high-speed Wi-Fi, flat-screens and iPod docks, plus kitchenettes, and living areas with sofabeds.A breakfast buffet and parking are complimentary. Other amenities include a laid-back lobby restaurant/bar (limited hours), an indoor pool, a hot tub and a gym. There’s also a convenience store.
Things You Need to Know
- Guests praised the rooms and the beds
- 11 min drive to the A Christmas Story House
- Guests praised the friendly service, which has a concierge
- Guests praised the restaurant
- Guests mentioned lobbies 15 times
- Guests praised the bar
Feedback From Real Customers
Lindsey Simpson
The hotel itself was nice, I loved the room For the most part, it was clean and the breakfast was good The reason I am giving the hotel two stars is because I suspect theft after requesting room service from the hotel
I had a piece of jewelry tucked away before room service and after packing the jewelry box and bringing it back home we unpack it and a pair of earrings were gone from it I wouldn’t be so mad if they weren’t my grandmothers who had passed last year and the ones I wore in my wedding They were not worn or taken out the rest of the trip so who else would have taken them out? Just be mindful when staying here about your belongs and who enters your room!
Crystal Hamilton
Rooms seemed visibly clean at first, until we started noticing cup stains on counters, someone else’s hair on the nightstand, dirty counters behind ice bucket and coffee machine Hot tub was visibly filthy with smelly, musty water Scent used in hotel smelt clean at first, but started to make me feel sick after a few days
Could use some hot items on breakfast menu for the price Pool was fine, as well as fitness center Beds seemed clean and comfortable There was a small bug crawling on my son’s pillow – not sure if it was a bed bug or not No bites TV is in bad position in relation to beds Our daughter slammed her finger in the sliding bathroom door – has no stopper and slides very fast if not familiar with that kind of door like our daughter Staff pleasant Housekeeping friendly and accommodating
Scott Stallings
We found the hotel was clean, the room was spacious, and the staff was friendly Look at the pictures closely because the one bedroom is a studio room with a bathroom It’s not like Residence Inn or other Marriott properties where one bedroom is actually one bedroom
The only separation between a couch and bed is a desk with a tall backing On this basis, the room with two queen beds could be listed as a two bedroom
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16. AC Hotel by Marriott Cleveland Beachwood (3-star hotel)
- Address: 300 Park Ave, Orange, OH 44122
- Phone: (216) 831-1108
- Ratings: 4.1 (299 reviews) Very good
- Website : AC Hotel by Marriott Cleveland Beachwood
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed rooms in a straightforward hotel offering a restaurant/bar & a gym, plus event space.
About this hotel
Off Interstate 271, this straightforward hotel set along a bustling commercial street is 2 miles from both the Maltz Museum of Jewish Heritage and Preston’s H.O.P.E. Playground Park.Featuring wood floors, the relaxed rooms with a contemporary vibe offer free Wi-Fi and flat-screen TVs, as well as minifridges and tea and coffeemakers.Parking is complimentary. There’s also a casual restaurant/bar with Tapas-style cuisine, plus a gym, a coin-operated laundry, and meeting/event space for up to 100 people. Breakfast is available.
Things You Need to Know
- Guests liked the rooms
- 9 min drive to the Maltz Museum of Jewish Heritage
- The fitness center has weight machines
Feedback From Real Customers
Jay DesForges
Stayed overnight for my birthday The location is near everything Clean hotel and room
Housekeeping staff were friendly Front desk staff left much to be desired, no welcome for our tier status The bar area at night looked like fun Hotel smells amazing according to my pregnant wifeNo microwave thoughRoom had a safe, mini fridge, iron and board
Erika Madvid
Pros: they approved early check in for us which was great because we had 6 hours in-between two events that day They were able to provide extra towels They gave us a room on the 3rd floor
Rates were good for the one night stayCons: Really all structural issues: not a really convenient entry to the hotel have to park in the garage across the street and walk to the entrance and take the elevator or stairs just to get to the lobby The entrance did smell of cigarettes and marijuana at all points of the day its not really monitored by staff or security until the evening The lobby was nice very open, seating areas for the tv and barNow the sound/noise issue is UNREAL!!!! You can hear every little sound from the people above you, every door slam shut, walking up and down the hallways Its due to the laminate flooring in the rooms It was all hours of the day and mostly through the night we even had a sound machine that we use for our son and i still heard everythingnow with the cleanliness of the room it was clean except for the floors in the room i think they might have only vacuumed the floors and not mopped because when you get out of the shower and walk in the room your feet are already filthy
Steph
So the only reason I even gave 2 stars versus 0 stars is because of the great location and the potential of the actual building This was our second stay at this hotel in the past two months At first, I wasn’t going to write a review because I thought the bad experience the first time was a one off, but after this second stay I realize it is the trend for this hotel
How do you check-in at a different time on two different stays and the SAME team member is just hanging out there? This second visit, it was multiple people hanging out at the front desk We were never properly greeted and apparently my husband and I were an inconvenience by breaking up their hangout session in order to check in The lady who checked us in never even looked at us once during the check-in process, never mentioned breakfast or anything that was helpful But again I guess we did interrupt her from hanging with her friends AT WORK Fast forward to the room each stay the room looks like it was just used and not cleaned with much effort Especially in the current health and safety climate, I would expect at least half an effort for the room to appear clean But clearly based on the way the front desk staff and other staff members who make the front desk their hang out spot, we should’ve known to have low expectations for anything else in the hotel Although I’m always about having a good time, in the evening, the lobby/bar area turns into a club with a bit too much rowdiness If you’re in to that, you will have fun No one was even at the desk later in the evening (they may have been partying at the bar with other non hotel guests who were using the front driveway as their personal parking lot), or even when we were ready to check-out the next morning Thank goodness we could check-out on the Marriott Bonvoy app We will not be staying here again until there is staff re-training or staffing changes
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