Hotel with Tennis in Short Pump, VA

1. Residence Inn by Marriott Short Pump at the Notch (3-star hotel)

About this hotel

Set in a leafy area off Highway 250, this informal all-suite hotel is 2 miles from Short Pump Town Center shopping mall and 27 miles from wine-tasting at Elk Island Winery. It’s 60 miles from former president James Madison’s Montpelier plantation house.Streamlined suites feature Wi-Fi, flat-screen TVs and kitchenettes, as well as sitting areas with pull-out sofas. The 1-bedroom suites provide separate living rooms.Amenities include an indoor pool and a 24-hour fitness room, plus a coin-operated laundry, a picnic/BBQ area, and a terrace with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Short Pump Park
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • The hotel has a concierge

Feedback From Real Customers

Krystal Smith

The suites are in run down condition It is a pet friendly environment and all you hear at various times of the day and night are dogs barking, growling, and/or howling This is NOT a place to stay if you have any type of sinus or allergy issues

I repeat: DO NOT STAY HERE IF YOU HAVE ANY TYPE OF SINUS OR ALLERGY ISSUES! The deadbolts barely turn, the anchor for the latch doors were barely in tact Our room was absolutely horrible The carpets need to be replaced The bathrooms were not cleaned properly The mattress on the pull out sofa was covered in yellow stains and needed to be BURNED! There was a group of 7 or 8 girls who were allowed to run up and down the staircase and throughout the halls with no adult supervision They were loud and disruptive As a Marriott member, I was disheartened to see this location in such conditions (Please note: there is a Residence Inn by Marriott hotel and a Courtyard by Marriott hotel alongside the The Residence Inn & Suites where we lodged and what I am writing this review on)Those, I didn’t have the opportunity to check out The ventilation system needs to be replaced and ducts deep cleaned The first room I was in had black dust on the bed and tables from where it came out of the air ducts The ceiling showed signs of water damage as well The gentleman was quick to switch my room However, the bedding was quite uncomfortable I broke out in hives For $300/night, customers should be getting better accommodations

Shelton Poulter

My dear friend worked here and she has a physical disability I have known this woman since she was 7 years old and she is the kindest, sweetest, most loving and caring person I have ever had the privilege of knowing This hotel management is ABLEIST and fired her

Not only this, but they blamed her termination on her behavior towards guests, stating lies about her character The management here has treated her badly since the beginning of her time there I am disgusted and appalled My friend is the most innocent and considerate person you will ever meet She only ever treats others how she wants to be treated I will not let this go lightly and am of the mind to contact the Better Business Bureau If you have loved ones or know of others with disabilities, do not insult them by supporting this disgusting hotel and their shameful management SHAME ON YOU, MARRIOTT!

K. Nguyen

The room was ok The first room we got, the A/C didn’t work It took several calls and complaints to management before they switched rooms for us

Management keeps saying they turned on the A/C and that it was smart despite us saying it wasn’t running at all The second room’s cleanliness was a bit questionable and there were some smells and food stuck behind the doors Breakfast was the usual that you would find at many Marriott that offer free breakfast The pool was a bit cloudy more than I would like

2. Courtyard by Marriott Richmond Northwest/Short Pump (3-star hotel)

About this hotel

This modern hotel is 7.3 miles from the Lewis Ginter Botanical Garden and 8.8 miles from the Science Museum of Virginia.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked “Bistro”, mentioned 18 times in reviews
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Anoose Killmore

Absolutely fantastic staff and hotel! It looks very clean and nice all around the perimeter (even has a small creek), and the rooms are fantastic The front receptionist working on 5/25 around 5am was very quick and super helpful with an issue, I would absolutely recommend this hotel over any other in the areaThey even have the super rare noon checkout!!

patricia vanlandingham

The mattress had pee stains on them They covered it up witha mattress padThey gave usanother room

We had the sameproblem with the one bed in theroom they gave us My husbandtold me to stop complaining it’sa hotel I check everything in therooms I stay in

Berkley Williams

I love this place and it’s actually home to me when I’m in Virginia visiting family which is quite often The rest of the year I live in Colombia South America For the price I don’t think you can beat it

Staff is great and place is clean Beds are very comfortable and I love the coffee maker and shower I believe it’s one of the best deals in Richmond and I’ll keep coming here as long as they don’t raise the prices

3. Hampton Inn Richmond-North/Ashland (3-star hotel)

About this hotel

A 13-minute walk from Randolph-Macon College, this low-key hotel is 7 miles from Kings Dominion amusement park.Flat-screen TVs with HD channels, microwaves, minifridges, coffeemakers, and both full and lap desks (for working on the bed) are offered in each room, as well as complimentary Wi-Fi and custom-designed beds. Suites add kitchenettes, separate living areas, sofabeds and whirlpool tubs.Freebies consist of parking, and a breakfast buffet or weekday breakfast bags to go. There’s a heated outdoor saltwater pool and a fitness center, as well as a 24/7 business center and a meeting room.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Ashland Museum
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jeremy Mazur (jer)

I used Hilton points to mostly pay for my stay, first time doing that This seems the best rated hotel in the area and it was packed I’d appreciate more parking, there was a big truck with trailer across 7+ spaces on Sat night and I had to circle the building twice before parking

Breakfast was good overall, I didn’t appreciate having to look at Fox News though! We liked the look of the pool but did not have a chance as our trip was to visit Kings Dominion and there was also a major storm during our visit Room was quiet, except some noise from the stairwell door I was pretty happy with the overall size of the 2Q Bed room and bathroom, very clean too

YPC LLC

The room is very humid It’s more obvious when I’m in bed and step on the mat with bare foot – feeling like the room was flooded beforeWhen I was opening the fridge, a cockroach ran out

It’s still somewhere in the roomThe coffee machine is missing the plate thus not functioningThere is no iron to use (nor closet); they advertised it in their room “clean stay” stickerThe accessibility bath tub seat is not properly installed The movable accessibility shower head is not working The plug/stopper is broken as wellThe dinning room staff kicked my service dog out (she was just sitting quietly under the table; I was sitting at the conner of the dinning area and no one else was in that area)My partner had to bring the food out of the dinning room and to talk to the front desk The front desk staff asked us if the service dog provide physical assistance We bring our service dog to many hotels but never received discrimination like thisOverall, the hostel staff could use some training on assisting people with disabilities and the hotel amenities could use some fixture to make sure it’s at least functioning Costumers didn’t pay this much to be treated badly in a hotel that their basic needs are not met

4. Residence Inn by Marriott Richmond West End (3-star hotel)

About this hotel

Off I-64, this relaxed extended-stay hotel is 3.6 miles from the University Of Richmond and 3.9 miles from the Lewis Ginter Botanical Garden.Warmly decorated studios come with full kitchens and free Wi-Fi, as well as pull-out sofas, desks and TVs with premium cable channels. Some offer patios and/or fireplaces, and suites add separate living areas and additional TVs.Freebies include parking and grocery delivery service, plus hot breakfast, and weekday receptions with snacks and drinks. There’s also a seasonal outdoor pool and a gym, as well as a convenience store, a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests mentioned pools 13 times
  • The fitness center has weight machines

Feedback From Real Customers

Barbara Thumann-Calderaro

We just came back from our vacation This was the 3rd time we stayed at this hotel and we’re quite disappointed Is it under new management because it’s not Marriott standards anymore? Lacking utensils, a few big stains on the rug, no propane for the fire pit and the pool was closed after a few pieces of glass was found nearby for “cleaning” but it was never cleaned or reopened in 2 days

We’ve always enjoyed this hotel because of the outdoor pool and fire pit and thought being there July 4th would have been fun

Britt Hendrix

One word: WENDY It was like having a personal concierge She went above and beyond

My room’s AC wasn’t working and she personally made sure I got a nicer room and even delivered ice to me when I asked where to get it She smiled, was sympathetic, and as a Marriott ambassador I can say she is top 1% no doubt She is a better employee than those in five star resorts I’ve visited, even all inclusive ones I’d come back just for her

Yv H

The location does not match what you see on the website The staff is wonderful but the exterior needs an upgrade and the rooms have a decent appearance upon entry but that’s as far as it goes The rooms need much more of an upgrade than they have received so far

The prices are way too high for this location Very disappointing for a Marriott, I would not stay there again

5. Omni Richmond Hotel (4-star hotel)

  • Address: 100 S 12th St, Richmond, VA 23219
  • Phone: (804) 344-7000
  • Ratings: 4.2 (2317 reviews) Very good
  • Website : Omni Richmond Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined hotel offering lodging with river or city views, plus a sundeck, an indoor pool & eateries.

About this hotel

Overlooking the James River, this upscale hotel is 9 minutes’ walk from the Virginia State Capitol and 2.8 miles from the Virginia Museum of Fine Arts.Elegant rooms offer river or city views, plus HDTVs, minibars and work desks. Suites add separate living areas with pull-out sofas; some have wet bars, minifridges and/or dining tables. Upgraded quarters have access to a lounge providing complimentary breakfast, Wi-Fi and snacks.There’s an atrium restaurant offering Tuscan cuisine, as well as a lounge, an Italian market and a Starbucks cafe. Other amenities include an indoor pool, a sundeck and a gym, plus a business center and event space.

Things You Need to Know

  • Guests liked the beds
  • Guests praised the showers
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • One of the few hotels in the area with room service
  • Guests liked the atrium restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Shelby Fincham

An overall great experience! Everyone was so friendly and service was great When I arrived in the room my mini cooler wasn’t working, I called the front desk and a maintenance man arrived within 10 minutes with a new one Check in and out was easy

The room was clean and beautiful, Starbucks in the lobby Valet was amazing as well Thanks for a great stay, if I need to stay in Richmond again, this is where I’ll be!

Angie Dotson

The common areas of the Omni Richmond are lush and peaceful The room was comfortable and clean We were on the side of the hotel overlooking the highway and enjoyed the view of the river, the trains, and the area surrounding the city

It was nice during the day and stunning at night The location is great Be aware that the parking deck is not associated with the hotel itself, so if you self park is is essentially at least $25 per day vs $30 per day plus tax and tips to valet park If you want to go out expect to pay about $5 per exit in addition to the $25 you’ll pay overnightIf we are back in Richmond, this will be the place we went to stay

Natalia Mesfien

My father stayed here for 7 months on business in my teens and I stayed with him for long periods of time so got to know the workers They are amazing, terrific, perfect especially Stewart he is amazing the best of the best The setup great valet expensive but they are very nice

I’m staying here now again with friends and insisted to come here and so glad I did The restaurant, Starbucks is great and if you are nice at check in they give tickets for free drinks at Starbucks or at the bar It’s a nice location to walk or drive around The restaurant is great and there is a amazing chef and very nice aesthetic There is a Wells Fargo bank across from that Next to the restaurant there’s a store that sells smoothies and açaí bowls All of that it’s amazing love it second home There is also great gym pool etc

6. The Jefferson Hotel (5-star hotel)

  • Address: 101 W Franklin St, Richmond, VA 23220
  • Phone: (804) 788-8000
  • Ratings: 4.8 (2708 reviews) Excellent
  • Website : The Jefferson Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Opulent beaux arts hotel with traditional rooms, an indoor pool & multiple dining options.

About this hotel

Opened in 1895, this grand hotel designed in the beaux arts style is 7 minutes’ walk from Monroe Park and 1 mile from the James River.The traditional rooms feature marble bathrooms, flat-screens, free Wi-Fi (limited) and desks. Upgraded rooms add soaking tubs and reproduction antiques. Suites add living areas; some come with kitchenettes or whirlpool tubs.There’s an upscale restaurant, plus a casual bistro. A rotunda lobby features a coffee shop, a gift store and florist. Other amenities include an indoor pool, a fitness center, a spa and a business center. There’s meeting and event space. Loaner bikes and area shuttle service are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the bathrooms
  • Walking distance to Preservation Virginia and 1708 Gallery
  • Guests praised the friendly service
  • Guests liked “brunch”, mentioned 163 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Zac Cassel

The hotel shines like a jewel in the heart of Richmond I thought the opulence of the entryway, along with the small museum showcasing the history of the building were well worth the lookWe came in for tea which we reserved 4 months in advance for Valentine’s weekend

The tea was pleasant and the ambiance was particularly upscale Wait staff wear masks which was appreciated! We were told that wait staff isn’t allowed to take pictures, the hostess also declined No problem The dill and cucumber sandwich didn’t really feature any dill and was watery The spinach tomato wrap was dry and cakes were pretty basic The sandwiches with ham were afterthoughts, why not add a mustard on that? You nailed the chicken salad and the savory scones were fantastic We were told that everything is made in house which I can see, but the execution on the sandwiches needs work 3/5

M Phillips

The afternoon chocolate tea was amazing Plenty of food for two people and a great selection of tasty treats Our waiter was very attentive and answered all of our questions

I received a special treat for my birthday, which was a surprise The hotel is gorgeous and they have lots of antiques and memorabilia that you can see Everyone was very friendly

Ric Rini

Review is only for a site seeing visit This historic hotel is definitely worth the visit The interior is just magnificent and reminiscent of that old style historic feel

The center piece when you enter is the grand staircase It does not disappoint Take some time and stroll the main lobby area and alcovesThey also have a nice restaurant (“Lamaire”) for lunch, dinner or just drinks/cocktails

7. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

8. Hampton Inn Richmond West Innsbrook (3-star hotel)

About this hotel

Off of I-64, this modern hotel is 12 miles from downtown Richmond and 9 miles from the Cultural Arts Center in Glen Allen.Flat-screen TVs with HD channels, minifridges, coffeemakers and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds.There’s an outdoor pool and an exercise room, in addition to the free daily hot breakfast (on-site) and weekday breakfast bags to go. Other amenities include a business center, a meeting room and complimentary parking.

Things You Need to Know

  • Guests praised the rooms
  • 17 min drive to Lewis Ginter Botanical Garden
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests praised the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joel Gillespie

I only give this 2 stars because of the renovation We stayed here 2 years ago and it was terrible Old, dirty, and the breakfast was a joke

The only thing that has improved has been the renovation Everything is MUCH more modern, so good job thereHalf the outlets in our room didn’t work, the floor was dirty, and worst of all, THERE WAS FOOD LEFTOVER IN THE FRIDGE That’s disgusting and unacceptableThe breakfast options were once again limited and the breakfast area was like a shoeboxWe will NOT be staying here ever again It’s a joke that this is considered to be a Hilton brand hotel

L Hargrove

Stayed here for one night this past weekend and it’s not worth the price Check-in was smooth and the Associate was very polite Only one elevator was working

Once getting into the room and getting settled I noticed peanuts in the floor, and a bug in the floor I opened the fridge and it was filthy In addition, there was an open container of milk and water in the fridge that previous guests had left behind There were also long black hairs in the bedding This wouldn’t be my “go to” hotel again

Liz Hardy

Beware Service Dog Handlers, this hotel goes against ADA regulations and illegally charges pet fees for service dogs The woman at the front desk was extremely rude when I told her about the law and said it was up to them and they charge everyone the pet even if it is a legit service dog My dog is medical equipment and covered by ADA

Even when booking on the site it said only pets are charged fees I’m not sure if the lady at the front desk is doing this to pocket the money but it’s completely illegal

9. Hyatt Place Richmond/Innsbrook (3-star hotel)

About this hotel

This contemporary hotel is 8.6 miles from the University of Richmond and 11.7 miles from the Virginia Museum of Fine Arts.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs, separate living areas and pull-out sofas, as well as wet bars and minifridges.Amenities include a 24-hour fitness center and an outdoor pool, as well as a coffee/cocktails bar and a 24/7 cafe.

Things You Need to Know

  • 14 min drive to Joseph Bryan Park
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Louis Holdstock

Rooms and lobby are nice Staff are very strange Couldn’t switch rooms from our less than ideal room because all rooms had been assigned (but many people hadn’t checked in)

I sorta understand But you have to clear out of the lobby by 9, have to go down to the desk for anything (toiletries, sheets, towels, etc) and the guy at the desk is very grumpy Someone said he is the owner so if he is, he should consider being a little less stingy and a little more friendly For example, we had a single half roll of toilet paper in our room so have to go down to the lobby again for another EVERYTHING seems to be tracked If you want new towels, you have to take your old ones to the lobby It’s a shame because the rooms and physical hotel is nice and well situated

James Williamson III

Nice employees and service but there was a sewage smell throughout the facility for most of my stay It was unbearable at times The room was dated and had some minor damage

For some reason there was a toilet flapper sitting on the room floor when we checked in I checked and the toilet tank had a flapper but you had to hold the handle to flush I just discarded the old flapper that was on the floor Front desk staff was really nice but I would probably choose a new hotel next time I’m in this area

Brenden Fitzgerald

Stayed 2 wknd nights They are well understaffed This one was updated, not buily new

Room was pretty clean Hallways were very hot, and the common areas were not clean Breakfast was free, and it tasted like it A gentleman was actually arrested by police at the breakfast area after throwing a cup of hot coffee on a teenage boy Not the hotel’s fault, but they had no staff to handle the situation, including an MIA front desk clerk It was full, but it was quiet otherwiseThe fitness area was a joke Outdoor pool looked adequateFor $200+ per night, I expect a lot more service and better facilities Will look elsewhere next time

10. Hilton Richmond Hotel & Spa/Short Pump (4-star hotel)

About this hotel

This contemporary hotel is a 7-minute walk from Short Pump Town Center for shopping and dining and 15 miles from downtown Richmond.All rooms offer sophisticated decor and custom-designed beds, plus 42-inch flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers.A buffet breakfast is available, and there’s a steakhouse, a chic lounge and a cafe. Other amenities include an upscale spa, an indoor pool and a fitness center, plus a business center and 23,000 sq ft of meeting space. There’s also free parking.

Things You Need to Know

  • 13 min drive to Deep Run Park
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the furniture
  • Guests mentioned “shopping malls” 19 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • Guests liked the chic bar

Feedback From Real Customers

jeffrey link

Very nice hotel Staff was excellent If not drinking at the bar, but have your own there is a nice lounge area off the bar for gathering with friends that is perfect

As Diamond members the staff goes out of their way Diamond member parking and Drink/Meal allowance is a very nice perk, even good for alcohol Clean and super convenient to the Riverplex fields with many stores and other restaurants in the area

Joe Chandrankunnel

Hotel room was pretty nice not amazing but still goodThe service was outstandingParking is easy

Many restaurants you can easily walk to in less than 3 minutesBreakfast a la carte (I did not try the breakfast buffet) at the restaurant was absolutely outstandingOmelet perfect, French toast better than almost every other place I’ve been toShort Pump is a really nice clean suburb with many great places to go to

Jenna McLaughlin

The staff at this hotel are excellent, very friendly and helpfulThe rooms are not up to par on what I expect from Hilton The first room we were in smelled horrible

The outlets on the wall didn’t work so the tv, lights and coffee maker wouldn’t work either A quick call to the front desk and they had us in new rooms within 10 minutes The second rooms were much betterThe hotel needs to spend some money on updating the rooms Carpets are old and used, beds are creaky and lumpy Lots of cosmetic/eye sores throughout the roomOverall I would not stay at this hotel again or recommend it

11. Drury Plaza Hotel Richmond (3-star hotel)

About this hotel

Set adjacent to a commercial plaza off I-64, this informal hotel is 11 miles from Virginia Museum of Fine Arts, 8 miles from Lewis Ginter Botanical Garden and 3 miles from Deep Run Park & Recreation Center.Straightforward rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as microwaves, minifridges and coffeemakers. Suites add wet bars, and living rooms with sofabeds.Breakfast, parking and happy hours are complimentary. Other amenities include a restaurant/bar, an indoor/outdoor pool and a hot tub, plus a 24-hour fitness center and a homey lobby sitting area. There’s 6,598 sq ft of meeting and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 18 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Leonard Domyan

Best hotel I’ve stayed in My wife and I could not have been happier Quiet rooms, well equipped, outstanding staff – everyone we met was super friendly, including the maintenance staff! Great breakfast, and the hotel offers a free dinner experience as well as drinks

The entire atmosphere made our stay so enjoyable We shall return!

Teresa Gunter

Exceptionally pleasant check-in with a personable young man who I can only identify as a student at Liberty UniversityFull disclosure: I was more than taken aback and worried about the safety of our vehicle and a quiet night due to people hanging around at the back entrance drinking and smoking the intoxicating stuff and who repeatedly yelled at us until we acknowledged themOnce inside, the din of children at a pool party also had me worried because sometimes those parties continue late into the night in guest rooms

Not to worry Our hall was quiet Our room was quiet and restful Most important—the room and linens were sparkling clean!! We slept well and enjoyed a hearty breakfast included with our room When I requested a late check out, the staffer was more than agreeable

Tekenia G

I started going to this hotel chain in Charlotte, NC I have always had an awesome experience there So for my birthday this year I decided to stay at the Richmond location!!! All I can say is wow!!! This location was even better

Staff was so nice and helpful Breakfast was great Hotel was clean and beautiful Well worth the money I paid Only thing I got a picture of was breakfast…but I promise you, you won’t be disappointed!!! Richmond Drury I will be back!

12. Hilton Garden Inn Richmond Innsbrook (3-star hotel)

About this hotel

Set in the Innsbrook Office Park, this modern property is a 4-minute drive from Interstate 64.Rooms offer flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi, as well as traditional decor and custom-designed beds. Suites add separate living areas and pull-out sofas.In addition to the buffet or cooked-to-order breakfast (fee) and on-site restaurant serving casual bistro cuisine, there’s a low-key bar and a 24/7 convenience store. There’s also a heated indoor pool, a hot tub and a 24/7 fitness center. Other amenities include 4,000 sq ft of meeting space and a business center.

Things You Need to Know

  • 14 min drive to Joseph Bryan Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the on-site restaurant
  • Guests mentioned lobbies 26 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the low-key bar

Feedback From Real Customers

Karen McLaughlin

Great stay Rooms always clean (as expected), Hilton brands have never let me downStaff very friendly & accommodating

Location great with shops & restaurants right outside the back door There is a fountain with pond and ducks-Will definitely be staying there againI might add they are a pet friendly location which I personally think is great for those traveling (I am an animal lover) They have a certain floor dedicated to pets so if you are concerned about staying in a “pet friendly room” you can always request another floor Absolutely all the animals I saw while there (3 days) were well behavedThey even allowed me to check in early (like early early) lol because I was fighting storms & tornadoes all the way in so I arrived earlier than normal trying to stay ahead of themLess than 10 minutes after I unloaded the truck the skies opened up I am truly appreciative of them going above and beyond to help me out

iandi Boats

I am currently staying at this location Really nice facility and I usually don’t post negative comments but this is a location that business travelers should avoid So all went well during check in, I had a very nice dinner at the restaurant

Then I came to my room to clean up and get ready for bed As I completed “doing my business” in the lavatory, I went to reach for the toilet paper, There was none! I managed through the “awfulness” and called downstairs to the front desk I informed them there was no toilet paper in the bathroom The gentleman at the front desk said “there’s some for me at the front desk” I asked to clarify “you want me to come and get it” He replied “yes!” If you’re used to quality customer service avoid, at all cost, this location

love is

My stay was great there is something that I think needs to be addressed and that’s the accessibility of the hotel there is ample handicap parking spaces but I noticed there were times during my stay they were all occupied by cars that had NO indication of a pass or marked tag or window placardsAllowing those cars to remain there while guest that really need the spots was very disappointing and inconvenient There were two cars that never moved and after observing the leaves and other indicators of long term weathering collected on the two cars it was clear they had been parked there for so time, they were probably parked there and left that they weren’t even current guess if the hotel

Please monitor that situation to ensure that there is accessible parking available for those who really need it

13. DoubleTree by Hilton Hotel Richmond – Midlothian (3-star hotel)

About this hotel

Off Highway 60, this informal hotel is a mile from Chesterfield Towne Center shopping mall and 2 miles from Huguenot Park.Modern rooms offer flat-screen TVs, minifridges, microwaves and free Wi-Fi. Suites add separate living areas, and some include whirlpool tubs.Parking and a local shuttle are complimentary. There’s an bistro, a bar and a nightclub, plus a fitness center and an indoor pool. Additional amenities include event space and a business center.

Things You Need to Know

  • 16 min drive to Hollywood Cemetery
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are unclean
  • Guests liked the restaurant
  • Guests mentioned “cookies” 29 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Bill Norris

Hotel accommodations were adequate Room was clean and comfortable Did not see room cleaning staff during our stay

Very slow trash pickup when left outside our room No response from Customer Care when we called They would not allow for any late checkouts Nothing special about the stay In the past hotel stays were a process of staying in the room and getting fresh sheets and towels every day The pandemic has definitely changed things

Sarah Compton

This hotel stay was fantastic! The gentleman at the front desk could tell I was in a daze from a long drive and put in extra effort to be personable (I think his name was Winston?) When I arrived in my room, there was a card with my name, and a gift bag with snacks and drinks I loved the extra touch to make me feel welcomed

Clean room, plenty of parking, just overall a great stay

Lanetta Jackson

This place is the most unprofessional, unsanitary place I’ve ever stayed at I’ve stayed at many hotels and most are Hilton, but this place was the worst They only clean or replenish your toiletries when you ask

I had to had for clean wash clothes, trash bags, and towels several times, and even then I Still did not get them I had to literally go to the front desk speak with the manager just to get a roll of toilet paper With covid and so many other diseases go around, you would think this establishment would want to be as clean as possible Was not pleased with my stay at all, but I will say the employees that worked night shift the weekend of 7/23/2022 were amazing and very helpful

14. Graduate Richmond (4-star hotel)

  • Address: 301 W Franklin St, Richmond, VA 23220
  • Phone: (804) 644-9871
  • Ratings: 4.1 (1151 reviews) Very good
  • Website : Graduate Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hip, mid-century modern hotel featuring plush rooms & suites, plus a cafe/bar & a rooftop pool.

About this hotel

On a tree-lined street in the historic Monroe Ward, this trendy hotel with mid-century modern decor has accents inspired by local tennis great Arthur Ashe. It’s 9 minutes on foot from Virginia Commonwealth University and 10 miles from Richmond International Airport.Plush rooms offer free Wi-Fi, flat-screens, iPod/iPhone docks and coffeemakers. Upgraded rooms add sitting areas; some have sofabeds. The 1-and 2-bedroom suites offer separate living spaces; some include bunk beds.Loaner bikes are included. Other amenities consist of a lobby cafe/bar, a seasonal rooftop pool and beer garden, and a 24/7 gym. Breakfast and parking are offered (fee).

Things You Need to Know

  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned game rooms 12 times
  • Guests liked the lobby
  • Guests praised the views

Feedback From Real Customers

Allison Xanthopoulos

Great location, walkable to restaurants and stores Super cute, updated but kitschy feel to this old building The decor is super cute

Fun bar area, and the rooftop pool is perfect for lounging although you may need to fight someone for an actual lounge chair! Also I wish the walkway between the pool and rooftop car was actually usable but it was locked Rooms are cute, bathroom is absolutely tiny, as in, only one person can even fit at a time but also cute

Takiyah Brown

We checked into Graduate Richmond on 8/4/22 to attend a Conference Upon checking in and arriving to the room, we knew it was not going to be the greatest experience The carpet was filthy, the shower curtain had stains and the room just looked old and dated

We cleaned the room ourselves because it appears as if housekeeping was lacking All of the furniture in the room was completely dated and it was just dusty The building appeared completely dated We figured we would be there for only 3 nights, so we attempted to make the best of it Our party had headaches after the first nights stay which leads us to 8/5/22 Our party had headaches all day long When we returned to our room the night of 8/5/22, our carpet was completely wet We all woke up again on 8/6/22 with headaches and it was just unbearable the night of 8/7/22, so we called the front desk to inform Nicole that someone in our party was really sick and we needed to check out a day early Nicole’s response was that we would still be responsible for the cost of the stay No offer to solve the issue, switch rooms or anything So we loaded up and went downstairs to check out I asked Nicole if there was an issue with mold in the hotel and she then stated that she would send an engineer up to our room to inspect It was only after I mentioned mold, Nicole mentioned possibly finding a replacement room disregarding a person in our party was really sick Nicole mentioned that someone would be in touch? Please be mindful of some of these issues mentioned before booking here The hotel hallways are not clean, the carpet is in need of replacement and it smells bad As of this time, no resolve

Hannah Peters

I booked this hotel during the $30 deal and I definitely would not go at the normal prices When we arrived, it took about 30 minutes to get checked in We had to wait for the desk attendant to find a room

The room looked nice when we came in but we soon found there was no way to adjust the thermostat on the wall and the one under the window sill didn’t work well at all There were beads like from a kids necklace and sequins all over the carpet as well as a discarded sock It seemed like it hadn’t been vacuumed The beds were nice and comfyWe also had only three towels and no hand towels or washcloths in a room with two queen beds The soaps on the shower wall, one was missing a spout and was moldy insideWe went up to the pool which was fairly small and a guest was cleaning it out with the net because it was so dirty There were also no chairs! There was one lounge chair and two tables All of which were taken (some of which occupied by employees) There was plenty of space for more chairs there just weren’t any A kid ended up offering us his chair and some people who came after ended up just laying towels on the groundThe game room was fun but most of the games were broken or missing pieces If we had payed any more than we had, I would’ve been mad

15. Four Points by Sheraton Richmond (3-star hotel)

About this hotel

Off Route 60, this laid-back hotel overlooking a pond is 2 miles from Huguenot Park and 11 miles from the Virginia State Capitol.Straightforward rooms offer flat-screen TVs, desks and minifridges, plus coffeemakers and microwaves. Upgraded rooms add pond views. Suites feature living rooms with sofabeds.Parking and an area shuttle are free. There’s also a casual bar/restaurant, a fitness center and a hot tub, as well as an indoor/outdoor pool. Other amenities include a business center and event space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the large, clean rooms but some disliked the air conditioning
  • 13 min drive to Byrd Park
  • Guests mentioned lobbies 26 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John

Staff is amazingly kind The main room is a great size, plenty of space Bathroom is a great size and shower is very large

Bathroom has rusted toilet paper holder and door(see pics) The shower head has mineral and lime buildup(see pic) And there’s a strange stain on the front of the sink wood(see pic)No continental breakfast option but that’s normal for a Bonvoy, however there’s a restaurant serving breakfast from 0630-1030The beds have a nice selection of pillows and the comforter/sheets are good quality There’s a nice shelf with bottled water right at the entrance (can’t miss it) And to my surprise the remote control is inside a plastic bag (see pic) with a card stating all the surfaces they clean that most people wouldn’t think of(see pic)The bathroom has shampoo, conditioner, and body wash but they’re not individually portioned, they’re in a dispenser, which I find to be unsanitary and open to having anyone put any chemical they want inside the containers(see pic) so id suggest bringing your own The shower head comes out like a tsunami and doesn’t adjust pressure l, only pattern; if you have kids this will be a problem as it is very powerful and may be painful for them to useOverall, this hotel is comfortable, the bedrooms are is clean, and reasonably priced for what is provided They could benefit from polishing the metal surfaces, fixing the rusted door in this room, ensuring the front of the bathroom cabinet is wiped down, changing the shower head or at least cleaning it, and returning to the individual dispensers

Janine Savoca

This was the midpoint to my destination Staff was friendly & rooms were very clean First time bringing my dog to a hotel

It was nice to see other dogs there and how pet friendly it was You would never know that dogs were in the buildingDefinitely would revisit this location

Langley

The sink and shower were both awful The toilet made very loud clanks whenever you sat on it or moved an inch Horrible water pressure, women at the front desk were cold bordering on rude

Our second night the room next to us was very loud I called guest services and they said they would handle itThe partiers were loud until 2am When I asked the next morning they said I would have had to call several times because the first one is only a warningThey should have told me that on the phone If they say they are handling it why on earth would I push the issue They said something was being doneWhen I complained (politely) woman at the front desk was very rude and dismissive and accused me of getting loud which was definitely not trueThe bar was pretty nice though

16. Residence Inn by Marriott Richmond West/Midlothian (3-star hotel)

About this hotel

Across the road from Johnston-Willis Hospital, this informal all-suite hotel off Highway 60 is a mile from Huguenot Park and 12 miles from downtown Richmond.Airy, streamlined studios provide Wi-Fi, flat-screen TVs and kitchens, plus sitting areas with sofabeds. The 1- and 2-bedroom suites have separate living rooms.Regular evening socials with snacks and drinks are complimentary. Other amenities include a 24/7 convenience store, as well as a gym, an indoor pool, and a terrace with a BBQ area and a fire pit. Breakfast, parking and coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 16 min drive to Byrd Park
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

RC Family

Room was very comfortableHowever, the bathroom door did not close There was gunk all over the bathroom fan

There was hair stopping up the shower drain that I had to remove to get the shower to drain at all (eww) No soap for the dishwasher in our room at allHardly any toilet paper left on the roll and no backup rolls in the room so I went down to get more There was no one at the desk, which I understand, they can’t be there all the time, but there was no way to contact anyone and calling the phone just rang the deskwhere there was no one All in all had to wait for 15 min for toilet paperI mean, the room was very comfy, and we had a good time on our trip, but for $200+ a night before taxI really feel the details were lacking Especially the bathroom door that wouldn’t close There’s just no way someone didn’t know about that

Dawn Ohlendorf

Stayed here unknowingly on a Friday night as I was passing through on a family trip There is a nightclub at the hotel next door and you can hear it like it’s right beside your room until they close! I am a bonvoy member and this isn’t the standard I’m used to with Marriott I called down to say something and was told the girl was the only person there – and she couldn’t do anything about it or provide points as a concession for the noise

Don’t stay here on a weekend

17. Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton (4-star hotel)

About this hotel

Set on 20 acres, this upscale hotel is a 7-minute walk from The Crossings Golf Course and 5 miles from the Lewis Ginter Botanical Garden.The sophisticated rooms have free WiFi, iPod docks and flat-screen TVs, as well as coffeemakers; some have minifridges. Suites add separate living areas, whirlpool tubs and wet bars.There’s an informal lounge bar, and a restaurant with Civil War-era decor and a fireplace, which serves seasonal cuisine. Other amenities include an outdoor pool and hot tub, and a fitness center, in addition to a business center and 28,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 11 min drive to Lewis Ginter Botanical Garden
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “tunnels” 24 times
  • Guests praised the grounds
  • The hotel has a nightclub

Feedback From Real Customers

George Gamotta

Stayed here for a few nights over Thanksgiving It was fine Not great

Not bad Just fine The rooms we had were good Clean, comfy and nothing to complain about The facility itself? It’s tired It’s like the conference center that time forgot about Brick sidewalks settling too far, creating uneven paths Weeds in the landscaping beds Wallpaper nicked and ripped in the hallways Any of these crucial things? No, not at all But just not as a pleasant as other places Perhaps the prices (which are good) reflect that? In summary, the Burger King cup in the picture was there, on the post in the parking lot, the entire time we were there No staff thought to remove it and throw it in the trash/recycling I think that’s a testament to the place A fine place but the details are overlookedThat all being said, it’s a good value and I will being staying there again because I’m OK with the flaws Others might not be and should know in advance

Linda R

The Hotel is outside the city of Richmond but just a short drive The hotel buildings and grounds are very charming

All the wait staff were wonderful and very accommodating to your needs The food for breakfast which was included with our stay was very good Plenty of choices to choose from on the buffet Dinner in the Tavern was very good too Everything was freshly made

Donna Rodocker

Recently stayed at the Virginia Crossing Hotel The hotel is under some renovations as with any construction project there are nuances that are part of the project so because of that the hotel itself rates a ⭐️⭐️⭐️However, the staff at Virginia Crossing Hotel are the real gem of the hotel

They are fantastic! Seriously, I have not met a kinder, friendlier, and hospitable group of people I did not take all staff members names but, Tamara, Dakota, Katie, Carla, Taylor, Selene, and so many others that I didn’t get their name are truly of a servant heart! ✝️⭐️They wanted to truly take care of me and even exceed expectations! Oh my gosh, I love them! And because of this the hotel gets ⭐️⭐️⭐️⭐️⭐️The hotel is very close to many things one would frequent in their own town like gas, grocery store, fast food, and nail salons, etc So if you left home without ityou could find what your needing within a mile of the hotelBlessings & safe travels 💫

18. Candlewood Suites Glen Allen – Short Pump, an IHG Hotel (2-star hotel)

About this hotel

Off I-64, this informal all-suite hotel is 9 miles from shopping on Monument Avenue and 14 miles from downtown Richmond.Relaxed suites offer free Wi-Fi, flat-screen TVs, full kitchens and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and laundry facilities are complimentary. There’s also a lending library, a convenience store and an outdoor gazebo with a BBQ grill. Other amenities include a fitness center and a business center. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 13 min drive to Joseph Bryan Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Some guests complained about the breakfast
  • The fitness center has elliptical machines

Feedback From Real Customers

Karine Shashoua

My stay was excellent Very comfortable bed and pillows, clean, quiet, and overall just super nice Stefan at the front desk was awesome and the staff was amazing

I was on a road trip north and I left my gourmet spices that I purchased along my trip in the fridge and by the time I realized I was too far ahead to turn back I called and explained and they will keep them safe for me until I return next time, which will be in a couple of weeks! I will definitely be staying there again, not just because I forgot something but because it was a great place to stay! Thank you Stefan and the rest of the staff for making my stay great and keeping such a nice hotel!

R Thomas

If I work another assignment in Richmond I’ll stay at this hotel again I have no complaints The price was very affordable for my two month stay

The front desk ladies had great customer serviceI loved that laundry was free The gym is small but had plenty of equipment to get a good workoutThe rooms are updated I loved that the hotel room didn’t have carpet The rooms have a full kitchen with dishes The entire hotel is very clean and maintenance seem to stay up to dateThe hotel is located in a good area with stores and restaurants close by

Sol

I booked a two week extended stay with CandlewoodIt was an exceedingly disappointing experience The hotel bills itself consistently as a business hotel, yet it was incredibly hard to conduct business here

The staff was inconsistent with service and information I found it hard to conduct meetings during business hours; the clientele is very disruptive and the hotel cleaning staff are very loud in the halls On several occasions I had to switch the audio of my video calls to avoid interference from their screaming and shouting in the hallwaysRooms are clean but hallways and all common areas are exceedingly dirty Again, this is not a business hotel; more like a motel level of guest, staff and service and clienteleThe wifi is incredibly weak and you are subjected to multiple connection issues when attempting to use it I finished the remainder of my stay in Richmond at an alternative businessAvoid this place

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