Hotel with Tennis in St. Matthews, KY
1. Drury Inn & Suites Louisville East (3-star hotel)
- Address: 9501 Blairwood Rd, Louisville, KY 40222
- Phone: (502) 326-4170
- Ratings: 4.5 (1034 reviews) Excellent
- Website : Drury Inn & Suites Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Informal hotel featuring an indoor/outdoor pool, as well as a gym, a hot tub & free breakfast.
About this hotel
This unassuming hotel is 8 miles from the Louisville Zoo, 12 miles from the Louisville Slugger Museum & Factory, and 13 miles from Churchill Downs and the Kentucky Derby Museum.Understated rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Upgraded rooms and suites add pull-out sofas.Parking and hot breakfast are complimentary. Other amenities include an indoor/outdoor pool, a hot tub and a fitness center. There’s also a snack pantry.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 10 min drive to Farmington
- Guests praised the friendly service
- Guests mentioned “popcorn” 21 times
- Guests praised the breakfast
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
- Guests praised the bar
Feedback From Real Customers
Amy Jorgensen
Our stay at the hotel was wonderful The room was clean and comfortable The staff was very friendly and helpful
I wished we had looked into the evening food option a little more because that would have saved us money and time on going out, but we did enjoy the affordable cocktails We had such a nice time that we stayed at a Drury Inn the next week in a different city and will definitely do so again in the future
Derek Hanson
Had a great week at the Drury Inn and Suites Louisville East for the National Speech and Debate tournament! Check-in was easy for my group, and we arrived in time for the 5:30 kickback (which was excellent) Rooms were well-done, and while there was a little wear in the bathrooms, by and large they were excellent with plenty of space and a high standard of cleanliness Staff were very polite and professional
Being from the West Coast, I hadn’t heard of the Drury brand before After my experience here, I plan to use them as one of my preferred options when I’m traveling with groups to points East! Thanks for a great stay!
TheAndyRichter
Nice hotel Clean, comfortable room Loved the presence of a fridge and microwave
Indoor/outdoor pool is very nice Great experiences with the staff Plenty of breakfast options Location is decent Pain in the butt getting in and out of the side street it is located on, however, this lends itself to being a quieter area Plenty of restaurants within walking distance
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2. Residence Inn by Marriott Louisville East/Oxmoor (3-star hotel)
- Address: 401 Bullitt Ln, Louisville, KY 40222
- Phone: (502) 409-8071
- Ratings: 4.7 (252 reviews) Excellent
- Website : Residence Inn by Marriott Louisville East/Oxmoor
- Check-in time: 12:00 AM
- Check-out time: 12:00 PM
- Quick Summary: Stylish suites with kitchens in a trendy hotel offering an indoor pool, a 24/7 gym & free breakfast.
About this hotel
Off of Interstate 264, this contemporary all-suite hotel is 1 mile from shopping and dining at Mall St. Matthews, and 5 miles from golf at Seneca Park.The warm, modern suites offer free Wi-Fi, kitchens and sitting areas with sofabeds, plus tea and coffeemaking facilities. Upgraded rooms have 1 or 2-bedrooms and include living areas.Parking and a hot breakfast buffet are complimentary. Amenities include an indoor pool, a 24-hour gym and a BBQ area, plus a hip, airy lobby with sofas.
Things You Need to Know
- Guests praised the kitchenettes
- 11 min drive to Locust Grove
- Guests praised the service
- Guests mentioned pools 12 times
- Guests praised the bar
Feedback From Real Customers
Cheryl Lee
This has been the absolute best hotel experience I’ve ever had and I’ve spent a lot of time in them Staff goes above and beyond to make your stay fantastic Hotel is very clean
The best is that they don’t make us smokers feel like second class citizens!!! They have lots of outdoor space with plenty of ashtrays! I cannot stand it when a hotel says I can’t smoke in my room but doesn’t offer me a place to put my cigarettes outside I try my very best to be a respectable smoker but if you don’t give me an ashtray on your grounds they go Not Residence in!! They have thought of everything! Even basketball and Cornhole Will definitely be my go to hotel from now on
Holly Sowder
My brother was getting married so the wedding party party all stayed there on Saturday night after wedding we were all in the lobby till really late and could not of ask for a better front desk agent Angela was so kindso helpful
Just in general a great worker Never once did we ask for something and it was not full filled She went over and beyond for us Its a great hotel Not many places you can get the service that Angela provited for us
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3. SpringHill Suites by Marriott Louisville Hurstbourne/North (3-star hotel)
- Address: 10101 Forest Green Blvd, Louisville, KY 40223
- Phone: (502) 326-3895
- Ratings: 4.3 (725 reviews) Very good
- Website : SpringHill Suites by Marriott Louisville Hurstbourne/North
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright units with kitchenettes in a casual all-suite hotel with an indoor pool & free breakfast.
About this hotel
Set along Highway 1747, this casual all-suite hotel is 2 miles from E.P. Tom Sawyer State Park and 8 miles from Historic Locust Grove.The brightly decorated suites feature kitchenettes, and separate living areas with pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Freebies include a hot breakfast buffet and parking. There’s an indoor pool and a fitness center. Other amenities consist of a business center and meeting rooms.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 8 min drive to E. P. “Tom” Sawyer State Park
- Guests praised the service
- Guests praised the restaurant
- Guests mentioned hot tubs 11 times
- Guests mentioned microwaves 11 times
- Guests liked the indoor pool
Feedback From Real Customers
Ross H
Stayed for a single night passing through town The front desk staff was very friendly and got me checked in fast Hotel was very dated and the air conditioner didn’t seem to follow the thermostat
Beds were comfortable Everything seemed cleaned but dirty at the same time I think that’s just because of the carpet, layout, and age of the furnishings Oh and lots of empty beverage cans when we rolled in that were still there when we left I expect more from the rate I paid, but it wasn’t awful
Tonya Fisher
Nice place to stay Quiet area, easy to get to other parts of Louisville quickly Breakfast was simple yet had hot options
Would have liked more fruit choicesA little short staffed at the time we went which made service a little slower at times otherwise it works have been 5 stars
Kirsty Ashby
Relaxed and friendly! The hotel was home to traveling kids sports teams the weekend we stayed This could have bothered some, but not this family of 4!The room was clean and had everything you’d need I especially liked the refillable wall unit for shampoo, conditioner and bath gel (great products and smell amazing), trash cans without plastic bags and recycling bin
The staff we encountered were very friendly and seemed to enjoy their job We checked in after midnight without issue My kids and I enjoyed the pool The breakfast was standard but yummy and included What more could you want for a short stay?
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4. Residence Inn by Marriott Louisville Northeast (3-star hotel)
- Address: 3500 Springhurst Commons Dr, Louisville, KY 40241
- Phone: (502) 412-1311
- Ratings: 4.2 (363 reviews) Very good
- Website : Residence Inn by Marriott Louisville Northeast
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary all-suite hotel with an indoor pool & a gym, plus free WiFi & hot breakfast.
About this hotel
A mile off I-265, this modern all-suite hotel close to shops is 0.8 miles from E. P. “Tom” Sawyer State Park and 14 miles from downtown Louisville.The casual suites, ranging from studios to 2-bedroom suites, come with fully equipped kitchens and free WiFi, as well as pull-out sofas, desks and flat-screen TVs with premium cable channels. Suites add separate living rooms; some have fireplaces.Parking, hot breakfast and evening socials are complimentary. There’s a 24/7 convenience store, an indoor pool and a hot tub. Other amenities include a sport court and a fitness room, as well as a business center and a coin-operated laundry.
Things You Need to Know
- The rooms have kitchenettes
- 4 min drive to E. P. “Tom” Sawyer State Park
- Guests mentioned the rooms are unclean
- Guests mentioned the service is friendly
- Guests liked the restaurant
- Guests mentioned “suites” 16 times
- Guests mentioned hot tubs 11 times
- Guests praised the indoor pool
Feedback From Real Customers
christian Romero
Great new roomService was greatThe location has so much around you don’t need much to be able to get other stuffWould definitely come back
Jamie Ballard
My family stayed at this hotel because we were in town for a wedding and it was within driving distance for us I want to start by saying how amazing the ladies at the front desk were We had the most interaction with Tonya and Erin
They were kind and treated us well My son Zach loved talking to both of them The hotel was clean but a bit outdated Breakfast was good for a hotel breakfast The elevator on the right made me very nervous because several times we got in it and the door closed and it would not go anywhere I also think the hotel needs to invest in new carts to bring your luggage inside because the wheels do not work on the ones they have It would be nice if the bedrooms had king size beds The beds were firm but not too uncomfortable to sleep in Oh a plus is we had instant hot water and that is good because we were on the third floor The hotel is very close to a few stores and some places to eat Traffic is tough and very busy everywhere I felt we got a good price for our 2 bedroom suite that we booked We would have no problem staying here again mainly because of the ladies at the front desk
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5. Courtyard by Marriott Louisville Northeast (3-star hotel)
- Address: 10200 Champion Farms Dr, Louisville, KY 40241
- Phone: (502) 429-9293
- Ratings: 4.3 (443 reviews) Very good
- Website : Courtyard by Marriott Louisville Northeast
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an American restaurant & an indoor pool, plus free WiFi & parking.
About this hotel
Off Interstate 265, this modern hotel is a 2-minute walk from shopping at Springhurst Towne Center mall and a 16-minute walk from urban outdoor adventure at E. P. “Tom” Sawyer State Park.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.
Things You Need to Know
- 5 min drive to E. P. “Tom” Sawyer State Park
- Guests mentioned lobbies 19 times
- Guests mentioned bars 10 times
- Guests liked the indoor pool
Feedback From Real Customers
Matthew Pra
I wanted to post a view management might be surprised to read During our stay we had a major problem It was late at night and the hotel was not able to address the concern in full that late at night
We had a rough start to our trip and unfortunately it was due to a situation that could have been avoidedMy comment is in relation to how the hotel management responded the very next day We determined that this location was not a good fit for us but valued the Marriott name and trusted that they would correct the situation They did In fact the manager did compensate us for our first night and then found alternative accommodations within the Marriott system where we received a major room upgradeAs a manager, I know that sometimes your establishment does not opposite to the standards you adhere to I was impressed with management going above and beyond to correct the issue for the remainder of our stay Thank you so much
Sarah Smith
Their google photos show a hot tub and full breakfast plates, and I think some of their online descriptions are incorrect They don’t have a spa/hot tub or free breakfast The manager (I am assuming) told me that they filled in their spa with cement because they are “filthy like a toilet”
Great Not sure what her implication was, either Marriott or this franchise in particular couldn’t keep things up to health code, or she was implying I want to do something gross, like swim in a toilet I am sure someone told her to say that, so that people don’t get mad about there not being a spa Stop saying that to your guests The room was ok clean And I would’ve stayed somewhere else with free breakfast if I had known they didn’t have it Spend the extra $50 and stay somewhere nicer
David Williams
Must be trying to catch up after COVID One night there on the way through Room was clean but no wash cloths
Some wear and tear around the place: carpets, dings, etc The most interesting was the Bistro for breakfast Looking at menu and I was told, “We only have one sandwich” Okay, I’ll take two “That will take 20 minutes” Okay, can I have a latte? “No, we only have brewed coffee and only one type” Okay, I’ll take a large coffee with the two sandwiches for my wife and I “Sorry, we only have one size cup” Do you have half-and-half? “Wait here I have to go to another room and open a box to get that” This is no joke This conversation happened 25 minutes later and $20 later I leave with two overcooked sandwiches and a small/medium coffee At least the cup had a sleeve built in and the lid was firmly sealed Nice cup So, if you’re counting on the Bistro for breakfast, just keep moving on to another Marriott I’m a Very frequent Marriott guest There are better ones in the area until they get back to some sort of getting operations back to what’s expected at a Courtyard
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6. Staybridge Suites Louisville-East, an IHG Hotel (3-star hotel)
- Address: 11711 Gateworth Way, Louisville, KY 40299
- Phone: (502) 244-9511
- Ratings: 4.1 (405 reviews) Very good
- Website : Staybridge Suites Louisville-East, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed all-suite hotel offering an outdoor pool & free breakfast, plus a gym & a business center.
About this hotel
Off Interstate 64, this relaxed all-suite hotel is 4 miles from amusements at Renaissance Fun Park and 15 miles from Churchill Downs, home of the Kentucky Derby.Airy suites with unpretentious decor feature kitchens and sitting areas, plus cable TV and free Wi-Fi. Upgraded suites add living areas with pull-out sofas.Parking and a breakfast buffet are complimentary, as are regular evening socials. There’s also an outdoor pool, an exercise room and a guest laundry facility, as well as a business center and a meeting room.
Things You Need to Know
- 12 min drive to Farmington
- Guests mentioned the service is friendly
- Guests mentioned the rooms are large but unclean
- Some guests disliked the furniture
- Some guests complained about the bathrooms
- Guests praised the restaurant
- The fitness center has elliptical machines
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Jordan Yoshimine
Needed a little getaway and have enjoyed staying at Staybridge locations because of the larger suite-like rooms The price was right so I booked for 3 nights I had read some reviews that had me concerned, but had no complaints whatsoever with this hotel
Staff were very friendly–from the front desk staff to the housekeeping staff This looks like it was one of the first Staybridge properties built, but it has aged well and the rooms were clean, comfortable and roomy and seems updated This location is very centrally located and there are numerous restaurants within a 5-10 minute drive The outdoor pool was not yet open I would imagine it would be open for the summer months I had their breakfast which was pretty good Eggs, bacon, wafflesand the other normal hotel breakfast type items I would highly recommend this hotel
Aleena Dicken
This was an experience and just wait until you unfortunately meet the front desk lady that is supposed to be the GM She was very rude to me when I called to ask her questions on why she charged my friend a pet fee when he didn’t even have a pet, I did and I visited with my service dog that lives in Louisville On top of that she continued to lie to me over the phone and said she expressed to my friend that he was going to be charged extra which she didn’t
The only thing that was expressed to me was have him on a leash I would of just taken my dog home if I would have known my friend was going to be charged She also expressed there is signs all over the hotel saying you will be charged but again communication in this business is key and when I initially brought my dog in the first time and they said he just needs a lash that would have been a good time to tell us we were going to be charged The hotel was not very clean, bugs all over the place His refrigerator broke on him Also the A/C was not cold or didn’t work because it felt like a Sauna when you walked in I personally would not have anything negative to say but when I called to take to the GM she was very unhelpful and rude She clearly has no customer service Good luck if you plan on staying at this hotel
Summer Jeanine
Not Staybridge quality Only plus it was clean and bed was comfortable We are Diamond Spire Elites
They upgraded me day of to a King Suite Girl on phone was an absolute sweetheart Woman at desk this morning not so much None of rooms have 2 queen beds I was told which was fine for just myself and my little girl But bigger families may struggle with one bed Only Kings and pullout couch Only stayed one night Bathroom very run down Bottom of shower peeling so badly that sharp edges sticking up No hot water in sink Luke warm Toilet seat looks melted Horrible quality lighting in mirror area Air conditioning system is in closet in bedroom and very loud to point I had to wear my noise canceling earbuds Everytime it kicked on it woke us up I told frontdesk lady in morning and she was very ksera and said “Oh yes it is loud” Also didn’t apologize for shaddy bathroom or non Staybridge quality breakfast It is equal to an express breakfast Not Staybridge quality Honestly would have rather express because at least I would’ve gotten cinnabon rolls Not even cheese for powder eggs was available Waffle maker didn’t even have spray Note up they spray each morning Well her waffle was dry and stuck So maybe spray it more than once a morning Overall polite staff except older woman on checkout day She made my concerns feel invalidated Management is clearly skimping on quality for food and room maintenance Could be a decent property
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7. Drury Inn & Suites Louisville North (3-star hotel)
- Address: 9597 Brownsboro Rd, Louisville, KY 40241
- Phone: (502) 425-5500
- Ratings: 4.7 (785 reviews) Excellent
- Website : Drury Inn & Suites Louisville North
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary budget hotel featuring an indoor pool & a 24-hour gym, plus free breakfast & parking.
About this hotel
In a commercial area off Interstate 265, this modern budget hotel is 3 miles from E. P. “Tom” Sawyer State Park and 5 miles from Zachary Taylor National Cemetery.Warmly furnished rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add living areas with sofabeds.Complimentary perks include parking, hot breakfast, and an evening social with drinks and snacks. There’s also an indoor pool, a hot tub and a 24-hour gym; guest laundry facilities are available.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 8 min drive to E. P. “Tom” Sawyer State Park
- Guests liked that this hotel is near shopping
- Guests praised the friendly service
- Guests mentioned “popcorn” 10 times
- Guests praised the breakfast
- One of the few hotels in the area with a hot tub
- Guests praised the bar
Feedback From Real Customers
Madison Wozniak
Close to the interstate but not close enough to get road noise, rooms are nice and have very high quality beds Staff were extremely polite and were helpful with any issue we had (Primarily an extremely minor issue with the business center) It’s beside a really nice shopping center so if you want something to do after you check in if you get there early, you can easily walk to the shops and enjoy
Breakfast & Dinner were fantastic, my only nitpick was the biscuits burnt a bit on the bottom but that’s not their fault at all, the warmer did that and there’s no way to prevent it while still keeping them warm
Scott
The staff here is exceptional! Everyone is friendly and helpful The building is modern and well laid out The room was clean and spacious
The breakfast was great with plenty of variety There are several restaurants within walking distance and lots of shopping The security detail for the shops was out all night and kept the parking lot secure
Katharine Nowlin
The staff is FANTASTIC, with exception of the super tall male manager who is an absolute jerk—we overheard him on the phone with someone providing ‘customer service’ and he told them to go book somewhere else if they didn’t like his rates…and the experience we had directly with him, he was very hands off ‘not my problem’ when we simply were inquiring about the difference in the rates quoted online vs when we checked in-it’s wasn’t a big deal we were simply just asking BUT outside of that jerk, the staff was amazing, especially the dining staff and the housekeeping staff…everyone is refreshingly friendly and seem to find joy in their jobs
The hotel was exactly like it is pictured The pool area is clean but heavily chlorinated (messes with your smell after spending much time in there) The rooms are very clean, and well stocked The breakfast was really good, typically we would eat out for all meals but this breakfast had a good selection and the quality was above standards so there was no need to search for edible food elsewhere The nightly dinner was pretty good…with as many young children staying at this hotel I had expected to see a few more options for kids other than a hot dog, but what they did have was good I would have rated the hotel a five, but that main male manager is the only reason I had to take it down to a four Would recommend staying here
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8. Hilton Garden Inn Louisville East (3-star hotel)
- Address: 1530 Alliant Ave, Louisville, KY 40299
- Phone: (502) 297-8066
- Ratings: 4.2 (560 reviews) Very good Eco-certified
- Website : Hilton Garden Inn Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary suburban hotel with an American restaurant, free WiFi & parking, plus an indoor pool.
About this hotel
This hotel is less than 6 miles from Beckley Creek Park, and under 15 miles from Long Run Golf Course and downtown Louisville.All of the contemporary rooms have custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves, desks with ergonomic chairs, and free WiFi.A cooked-to-order breakfast is available (fee), and there’s an on-site restaurant serving American cuisine, as well as a fashionable bar and a 24/7 pantry. There’s also a fitness center and indoor pool. Additional amenities include a meeting room and free parking.
Things You Need to Know
- Guests liked the clean rooms and the beds
- 9 min drive to Malibu Jack’s Louisville
- One of the few hotels in the area with room service
- Guests praised the friendly service
- Guests mentioned lobbies 12 times
- The fitness center has free weights
- One of the few hotels in the area with a casino
- One of the few hotels in the area with a bar
Feedback From Real Customers
Crystal Vaagen
Toilet had issues Manager tried to replace an old valve Didn’t work
Was nice and gave me another room Old gray-haired man worker possibly manager at breakfast bar the next morning decided it was a professional idea to talk to me, a customer, about ” that lady over there” in a negative light That fellow customer was my mother I let him know that so he shut up and walked away Unsure what he was thinking No free coffee like other places Wouldn’t stay here again It’s booked for the KY derby the nice guy told me I guess if you are desperate
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9. Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel (3-star hotel)
- Address: 830 Phillips Ln, Louisville, KY 40209
- Phone: (502) 367-2251
- Ratings: 4.1 (3178 reviews) Very good
- Website : Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modern lodging offering upscale rooms & suites, plus a restaurant, a bar with a terrace, & a pool.
About this hotel
Off I-264, this modern hotel is 1 mile from Louisville International Airport and 2 miles from Churchill Downs.The chic rooms come with flat-screen TVs, desks and sitting areas. Wi-Fi is free, and upgraded rooms feature separate living areas with sofas and dining tables.There’s an upscale restaurant and a bar with a terrace. Other amenities include a fitness room, and an indoor/outdoor pool, plus a business center. Parking is complimentary, and there’s an airport shuttle (fee).
Things You Need to Know
- 11 min walk to Lightning Run
- Some guests complained about the air conditioning and the kitchenettes
- Guests mentioned the bathrooms are unclean
- One of the few hotels in the area with room service
- Guests liked the upscale restaurant
- Guests mentioned microwaves 61 times
- Guests praised the fitness center
Feedback From Real Customers
Lesley Kestler
We stayed the weekend to attend the Farm and Machinery ShowThe rooms were marked way up, which is understandable, if the rooms were clean and we could have actually slept Saturday night Walking into the room, you could see that little effort was made in cleaning the room
When I walked into the bathroom, the floor was sticky The bathtub was dirty, and there was fresh caulking on the bathtub that was still tacky feeling I laid hand towels on the sink because when I lifted the tray of coffee items up, it was wet and dirty under it as well as under the mirror The vent for the air conditioner was half off, so if someone had a small child in that room, they could very easily get hurt The beds were comfortable, but the bedding had stains on it Also, there was a queen sized fitted sheet on a king size bed and it kept coming off We dealt with it, knowing how busy the hotel was On Saturday night, we arrived back at the hotel and we had no fresh linens and could tell housekeeping had not been there We went to the front desk and asked for linens We were told that you have to request housekeeping I understand the concept, but I would suggest to let guests know this upon check in Walking back to our room, there was a group by the elevator drinking and being very loud Not long after we got back to our room there were people yelling and screaming at each other, wanting to fightThis went on for about 45 minutes At that point I was concerned for my safety and could not go to sleep After that situation was over, there were people yelling in the halls until almost 3am I am unsure of why others were not removed from the property for being drunk, and out in the halls disrupting those trying to sleep I got maybe 3 hours of sleep and we went to have breakfast, which is very good Our waitress was one of the best My husband went to check out and told the front desk of the situation and got a very insincere apology We paid over 600 for two nights there and I will not do that ever again
Emily Kidd
I don’t normally leave reviews, but my experience here was terrible We came for the Farm Machinery Show, which from what I understand is one of the largest events Louisville holds each year We were told that every year prior, the hotel offered a shuttle to the convention center
Apparently they don’t do that anymore & they were pretty rude about letting us know that upon arrival (we had to ask first) The chair in our room had holes in the fabric The room itself wasn’t the cleanest Housekeeping is apparently only available upon request now (another thing we had to find out for ourselves) When we did request more towels and coffee pods, we received 2 towels, no coffee pods When we voiced our concerns to the front desk staff about this & more, she told us our room would be half price upon checkout When we checked out about an hour later, she changed her tune and only one night was charged at half price (half price still being over $150 for the night) I understand that Covid has been hard on everyone, but we weren’t shown any hospitality here from those in the ‘hospitality’ industry Next year, we’ll choose one of the many other nearby hotels who did offer things like a shuttle The Hilton or the Hampton are just two of many other hotel shuttles we saw all weekend at the expo center If you’re booking for the NFMS & are expecting a similar stay to previous shows, I’d say book elsewhere
J. Lamar H.
A great place to stay you are less than 3 minutes from the airport Really good spot a nice quick overnight to get a good night’s sleep so you don’t have to fight the traffic in the morning You’re able to leave your car at the hotel take the shuttle and then come back and pick your car up and go
Internet could be better and I will say this hotel is very active so if you want a good night’s sleep talk to the front desk to make sure you’re on the floor that is not as active as the one I was on
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10. Embassy Suites by Hilton Louisville East (3-star hotel)
- Address: 9940 Corporate Campus Dr, Louisville, KY 40223
- Phone: (502) 426-9191
- Ratings: 4.5 (1086 reviews) Excellent Eco-certified
- Website : Embassy Suites by Hilton Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel with an indoor pool & a restaurant, plus free breakfast, parking & Wi-Fi.
About this hotel
This understated all-suite hotel is 3 miles from E.P. Tom Sawyer State Park and 10 miles from Louisville International Airport.Straightforward suites offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, as well as minifridges, microwaves, and tea and coffeemaking equipment. Room service is available.Complimentary perks include breakfast, parking and regular evening socials. Other amenities consist of a restaurant, an indoor pool and a gym, plus a hot tub and a lounge. There’s also a convenience shop, and meeting and event space.
Things You Need to Know
- Guests liked the large rooms
- 8 min drive to E. P. “Tom” Sawyer State Park
- One of the few hotels in the area with room service
- Guests praised the restaurant
- Guests mentioned “omelettes” 23 times
- Guests praised the lobby
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Brittney Winston
I don’t have many complaints about my stay or service my room was clean upon arrival my towels fresh plenty of parking and I liked the breakfast I did find that my pull out bed was broken and there were no extra blankets for it and room service tried to rush me to check out she was very rude kept coming back 2 hours before checkout She never cleaned my room during my stay but wanted to rush me out The other things I think need improvement are the carpets in the halls and the pool
I chose not to use it because it’s small and looked cloudy An update is definitely needed there but everything else was great The staff was amazing for the most part and nothing happened to my car in the lot
K W
The hotel has definitely seen better days My pillows were so flat they felt as though they had been used a million times ! The breakfast while plentiful was not tasty Something was just not right from the bacon, to the made to order omelettes, and even the oatmeal and this was expressed by everyone in my group
Much different taste than other Embassy suites I’ve visited The staff and everyone was nice but hotel needs a bit more renovations and updating Indoor pool is small and stayed crowded so I did not use
Brittany Kennedy
This is my 2nd time starting at this particular location It’s always clean and the staff has always had great customer service The manager went out of his way to help with our booking
And don’t let me forget the breakfast It was amazing once again We have not been disappointed yet I recommend the stay and we will definitely be staying again in the future
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11. The Galt House Hotel, Trademark Collection by Wyndham (4-star hotel)
- Address: 140 N Fourth St, Louisville, KY 40202
- Phone: (502) 589-5200
- Ratings: 4.1 (7007 reviews) Very good
- Website : The Galt House Hotel, Trademark Collection by Wyndham
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Sophisticated hotel with 6 restaurants & lounges, plus a seasonal outdoor pool & 53 meeting rooms.
About this hotel
Connected to the KFC Yum! Center, this elegant hotel with views of the Ohio River is also a 5-minute walk from the Kentucky Center for the Performing Arts.The refined rooms and suites feature flat-screen HDTVs, free Wi-Fi and coffeemakers. Suites add separate living spaces and wet bars with minifridges.Amenities include a seasonal outdoor pool, a salon and spa, 6 restaurants and lounges, boutiques and free area shuttle service. There’s also a rooftop exercise room (surcharge), 53 meeting rooms, 2 ballrooms and paid on-site parking.
Things You Need to Know
- Guests mentioned the rooms are large
- Walking distance to the Muhammad Ali Center and the Kentucky Museum of Art and Craft
- Some guests complained about the air conditioning and the kitchenettes
- Some guests complained about the bathrooms and the showers
- Guests liked that this hotel is near restaurants and bars
- The hotel has a concierge
- Guests praised the views
- One of the few hotels in the area with a spa
Feedback From Real Customers
Amanda Guzik
Service has been better this stay! Our room has been cleaned and tidied up too Rooms are recently renovated with more modern decor Food options are limited and the walkway snack shop closes way too early which forces everyone to use the bar which isn’t feasible for everyone especially teens
Meeting spaces were well kept and easy to use for the most part but the rooms were either ice cold or hot Which it was summer but… over much more pleased this time around Glad they fixed issues of last year
Amy Davis
Very friendly staff, easy check in, rooms was clean and comfortable Access to the Yum Center was great Valet service was fast and friendly
Close to “whiskey row”Cons:In room safe on the top shelf of bedroom closet, terrible access for a short person (I’m 5’2” and had trouble)Room service is non-existent Ordering take-out from restaurant in the hotel wasn’t an option either, they wouldn’t even answer the phoneAll in all a pleasant experience We’d stay here again
Debbie Payne
The newly remodeled room was VERY nice Comfortable, spacious bathroom, but NO MICROWAVE Sitting area was very nice, large sofa, desk and work area
Needs a more easily accessible charging station for electronic devices Check-in lines were 30 people deep More stations should have been opened Lines did move fairly quickly and personal were efficient and personable Each employee I asked for help was helpful and friendlyWe ate lunch in Walkers Exchange I ordered a Caesar Salad for $9 I got a plate of chopped Romaine lettuce with a little cheese sprinkled on top Very disappointing and way overpriced The fried green tomatoes were excellent chicken and dumplings was lunch special Dumplings were pretty good, but no chicken and the “sauce/gravy/gruel” seemed to be only cream of chicken soup Really? If I’m paying chef meal prices, I expect above average dishes We did not get them
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12. Residence Inn by Marriott Louisville East (3-star hotel)
- Address: 120 N Hurstbourne Pkwy, Louisville, KY 40222
- Phone: (502) 425-1821
- Ratings: 4.0 (390 reviews) Very good
- Website : Residence Inn by Marriott Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Simple suites with kitchens in a casual hotel offering free Wi-Fi & breakfast, plus an outdoor pool.
About this hotel
Off Highway 60, this unassuming all-suite hotel is 5 miles from trails at E.P. Tom Sawyer State Park and 11 miles from the Louisville Zoo.Simple, colorful suites offer free Wi-Fi, flat-screens and desks, plus kitchens, dining areas and sofabeds. Bi-level 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also a sports court, a BBQ area and a seasonal outdoor pool. Other amenities include a lounge, a business center and a coin-operated laundry.
Things You Need to Know
- 10 min drive to E. P. “Tom” Sawyer State Park
- Guests praised the restaurant
- Some guests complained about the air conditioning
- Some guests complained about the bathrooms
- Guests mentioned “Basketball court” 11 times
- Guests praised the breakfast
- The fitness center has weight machines
- One of the few hotels in the area with a casino
Feedback From Real Customers
S. M
I stayed there during the Christmas week The location was great because there’s plenty of stores and restaurants in the area I had a studio which had a full bathroom(tub) and kitchen (oven)
There were 2 closets which allowed me to store my cooler, 2 cases or water, and other novelties separate from clothes and shoes The extra closet allowed the room to maintain open space I didn’t go to breakfast, but granola bars, fruit, and muffins were out whenever I had to go to the front desk The fire alarm system need some attention, but notice was given a day prior The men were friendly, in/out I was comfortable there I requested housekeeping NYE, sheet change and vacuum When I returned, Deb/Diane, I apologize not really sure, gave a thorough cleaning which was recognized when I opened to door I appreciated it so much I was on the first floor so I pretty much kept my curtains closed, but I thought having the sliding doors was a nice inclusion Everyone I encountered were courteous
Joann Miller
This is my favorite Residence Inn in Louisville hands down Its not the newest but its the best This location is set up like apartments
So whether you are staying one night or six months you can’t deny the benefits of having a patio with a sliding glass door, door opening outside instead of a hallway The landscaping is beautiful, theres a basketball court and an outdoor pool Its located in a great upscale area where there are two malls in less than 2 miles away Two expressways less than 2 miles away, full laundry room, full size kitchen, granite counter tops, two closets in your room and smart TVJason the manager is a class act and so are the employees that he supports Great team and great place
Jason Barrow
We loved our stay here The staff was very nice The 2 bedroom suite with the loft is super nice and very affordable
When we come back to Louisville we are definitely staying here They’re pet friendly so that’s a huge plus But I would definitely recommend this place to anyone Also they have a full kitchen With an oven and dishwasher too
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13. Aloft Louisville East (3-star hotel)
- Address: 10700 Westport Rd, Louisville, KY 40241
- Phone: (502) 429-9901
- Ratings: 4.4 (720 reviews) Very good
- Website : Aloft Louisville East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Contemporary hotel featuring a gym & an indoor pool, plus a vibrant bar with regular live music.
About this hotel
Off I-265, this modern hotel in a sleek building is 1 mile from E. P. “Tom” Sawyer State Park and 9 miles from Beckley Creek Park.Straightforward rooms with colorful accents feature free Wi-Fi and flat-screen TVs, plus minifridges, ergonomic workstations and designer toiletries.Parking is complimentary. There’s also a vibrant bar with regular live music. Other amenities include an indoor pool, a 24-hour gym and a convenience store.
Things You Need to Know
- Guests liked the clean rooms and praised the beds
- 5 min drive to E. P. “Tom” Sawyer State Park
- Guests mentioned the service is friendly
- Guests mentioned “dogs” 14 times
- Guests mentioned lobbies 40 times
- The hotel has a nightclub
- Guests praised the indoor pool
- Guests liked the vibrant bar
Feedback From Real Customers
S Burton
We spent 8 nights at the Aloft Louisville East this past week The room and building were very clean and well appointed We got a great price compared to other hotels in the area, and the hotel is very well located near a lot of shopping and expressways
I only had a few minor issues, but they were small enough to not detract from my giving them 5 stars The minor issues I had were first that the water pressure in the shower is basically non existent It felt like someone was holding a plastic bag with a few holes in it over your head At first I thought this might just be an issue with my room, but we had family staying in another room and their shower’s pressure was the same The second (again very minor) issue was that you have to go to the lobby to find a garbage can So if you have pizza boxes, etc that you don’t want in your room, you have to go to the lobby to dispose of them There are no garbage cans on the room floors Neither of these things were deal breakers for us, and we enjoyed our stay If we had the need, we would stay here again if the price continues to be reasonable
Paul Jeffers
My daughter and I stayed 2 nights at Aloft Louisville East The location is perfect Right off the bypass and Westport Rd
You have everything you need close by Plus, easy to get into the city too Service was great, but we don’t need much Their snacks in the lobby are overpriced, but it’s a hotel My only gripethe pocket door that separates the toilet and shower from the vanity was hard to pull close It was binding Room number 435 Also, the comforters are light I just prefer a heavier comforter Beds are very comfortable I love the decor It’s fun and different
Matthew Glover
Great hotel, super clean, friendly staff, accommodatingNeeds:Basic microwave in all roomsIce machine on main floorBad:If you are work nights or get in late, the North West rooms stay away from, it’s close to the freeway on ramp and you can practically hear every vehicle as it climaxes it’s motor and grabs another gear to get onto the freeway Sounds like window is open It’s loud
Highly recommend the opposite side of the building
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14. Louisville Marriott East (3-star hotel)
- Address: 1903 Embassy Square Blvd, Louisville, KY 40299
- Phone: (502) 491-1184
- Ratings: 4.5 (1191 reviews) Excellent
- Website : Louisville Marriott East
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upmarket hotel with a regional restaurant & a coffee shop, plus an indoor pool & a gym.
About this hotel
Off-I-64, this upscale hotel with a bourbon theme is 11 miles from both Downtown and Louisville International Airport.The warmly decorated rooms have free Wi-Fi, minifridges, flat-screen TVs, desks and coffeemakers. Club level rooms have access to a private lounge with complimentary continental breakfast and evening appetizers.Parking is included. There’s a sophisticated regional restaurant and a coffee shop, plus an indoor pool, a hot tub and a gym. Other amenities consist of 17 meeting rooms and a business center. A breakfast buffet is offered for a fee.
Things You Need to Know
- Guests praised the clean rooms and the beds
- 12 min drive to Farmington
- One of the few hotels in the area with room service
- Guests praised the friendly service, which has a concierge
- Guests liked the sophisticated restaurant
- Guests mentioned “bourbon” 41 times
- Guests praised the fitness center, which has weight machines
- Guests praised the indoor pool
Feedback From Real Customers
Kamil
It’s a great Hotel It has 10 floors and Concierge Lounge, Big Swimming Pool and Hot Tub (unfortunately it was closed for maintenance, pool open 6AM to 11 PM) Amazing Breakfast with Build Your own Omelette bar and plenty of fruits to choose from
Room was nice, but without a microwave (one was in the Lounge and one in the Hotel Store) The Gym has some old equipment and not all of them were working properly, however it was spacious and had various types and pieces of equipment So still You can get a good workout 24/7 The stuff is really nice and always helpful I would 100% recommended this hotel for anybody who would like to stay in Louisville Kentucky
Daniel Cloyd
Make sure to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking any hotel They compare hundreds of booking web sites and normally will have rooms a lot cheaper compared to others! Thank me later on! This place is the best rated in this area
I have been coming here for a very long time If you choose this place you for sure won’t be disappointedThe front desk staff is very polite and helpful The bar staff, Alex and Brian, are amazing! The rooms are clean and the beds are very comfortable The breakfast buffet is delicious and the pool is clean and warm Everything about this hotel is great! We will definitely stay again!!!
Jeffry Stallings
Good location Beautifully remodeled hotel It has a pool in a well equipped exercise room
The exercise room is better equipped than most hotels The service was great We didn’t try the restaurant but it looked really nice The rooms were really nice Only complaint I have is the same complaint I have with a couple of other hotel chains That is they have a thin sheet and a thick duvet This makes it difficult to sleep because it affects my body temperature
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15. Hampton Inn Louisville East/Hurstbourne (2-star hotel)
- Address: 1150 Forest Bridge Rd Building B, Louisville, KY 40223
- Phone: (502) 426-1822
- Ratings: 4.4 (404 reviews) Very good Eco-certified
- Website : Hampton Inn Louisville East/Hurstbourne
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Unfussy rooms in a modern hotel featuring an indoor saltwater pool & a gym, plus free breakfast.
About this hotel
Next to the forested Middle Fork of Beargrass Creek watershed, this modern hotel off Kentucky Route 1747 is 3 miles from the sprawling E.P. “Tom” Sawyer State Park, and 12 miles from Downtown Louisville.The unfussy rooms come with free Wi-Fi, flat-screen TVs, minifridges and microwaves, as well as tea and coffeemakers. Kids stay at no extra cost with an adult.Parking is complimentary, as is a hot breakfast buffet served in a contemporary dining room. There’s an indoor saltwater pool and a gym. Other amenities include a convenience store, as well as a patio featuring a fire pit and BBQ grills.
Things You Need to Know
- Guests liked the unfussy rooms, which have TVs
- 7 min drive to E. P. “Tom” Sawyer State Park
- Guests praised the service
- One of the few hotels in the area with a restaurant
- Guests liked the beds, mentioned 22 times in reviews
- The fitness center has weight machines
Feedback From Real Customers
Nika “TanteNika”
Exceptional experience This was a haven to us after a long and difficult week of caretaking We were tired and weary, the staff went above and beyond to make us feel welcome and safe
I have no words I can’t believe how wonderfully we were treated Everything was clean Freshly done, comfortable beds, we slept wonderfully So thankful
Amy May
Didn’t even stay! Rates were changed after we confirmed our reservation, then the site wouldn’t allow us to cancel 4 days before even with semi-flex Not sure why the same room needs to be $30 more night 2, $22 more night 3, and $17 more night 4, especially when we won’t require any cleaning or stocking of towels Furthermore, when we arrived, the front desk clerk, who claimed to be the manager, said the rates are locked and couldn’t be changed
I know this to be false! The best thing they did for us was cancel the $760 (4 night) reservation and let us find a much better hotel to stay in ($200 less, too) I have always looked for Hampton Inns because they are always worth the money but not so sure anymore
Tausha Duncan
I had a great stay at Hampton Inn My check-in/check out was quick and easy My room was so comfortable and I loved that shower! I did kind of wish for a bathtub rather than a shower, but what was there was superior to those in any other hotel I have stayed in
My room was clean and my bed was very comfortable 100% I’ll want to stay there again the next time I’m in Louisville
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16. Hawthorn Suites by Wyndham Louisville East (3-star hotel)
- Address: 751 Cypress Station Dr, Louisville, KY 40207
- Phone: (502) 785-0823
- Ratings: 4.4 (454 reviews) Very good
- Website : Hawthorn Suites by Wyndham Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Understated all-suite hotel offering free breakfast, parking & Wi-Fi, plus an indoor pool & a gym.
About this hotel
Off Interstate 264, this casual all-suite hotel in a redbrick building is 6 miles from 19th-century Farmington Historic Home and 9 miles from the Louisville Zoo.Straightforward suites offer free Wi-Fi and flat-screen TVs, plus separate living areas with sofabeds. All include minifridges, microwaves and coffeemakers. Children age 17 and under stay at no charge with a parent.A breakfast buffet and parking are complimentary. There’s also an indoor pool, an exercise room and a business center. Other amenities include a lobby lounge and meeting space. Pets are welcome for a fee.
Things You Need to Know
- Guests praised the large, clean rooms and the beds
- 13 min drive to Locust Grove
- Guests liked that this hotel is near shopping
- Guests liked the service
- Guests liked the fitness center
- One of the few hotels in the area with a hot tub
- Guests liked the indoor pool
Feedback From Real Customers
T G
What a great experience! The staff were great! All the staff that we encountered were the same, cheerful and helpful We travel a lot for my kids sports and recently hospitality has been terrible most places we go! It was so refreshing to be treated like a paying customerThe rooms were spacious with a small kitchen area with sink, small fridge, microwave and some of the basics provided!We would definitely stay here again!
Chantal Hite
The rooms were spacious, the beds were comfortable and it was clean The shower head was pretty low and we are all under 6ft and there wasn’t much water pressureAs far as breakfast goes it wasn’t the best breakfast choices
The typical french toast sticks, hash browns, very thin bacon, toast A little bit of sugary oatmeal packages, but not any particularly healthy options, which are my go to breakfast choices that a lot of other hotels haveStaff wasn’t particularly friendly or unfriendly while checking in or out They just got their job doneAll that being said it was better than average, but I’ve definitely stayed at better places and worse places which is why it gets 4 stars
Amy Coats
Nice motel, my air conditioner was squeaking non stop so they moved me to another room and air kind of noisy in there but not as bad Whole group of people took over pool and patio area with there barbecue, couldn’t use that Walls are pretty thin, could hear the next room blaring their radio at 6:30 in the morning
But overall I like this motel, enjoyed their hot breakfast bar Friendly front desk staff
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17. Hampton Inn & Suites Louisville East (3-star hotel)
- Address: 1451 Alliant Ave, Louisville, KY 40299
- Phone: (502) 809-9901
- Ratings: 4.1 (507 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Louisville East
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Modest rooms & suites in an unfussy hotel offering an indoor pool & a gym, plus free breakfast.
About this hotel
This unfussy hotel is 6 miles from Beckley Creek Park, and within 17 miles of downtown attractions, including the iconic Churchill Downs, site of the Kentucky Derby, and the Louisville Slugger Museum & Factory.Simply furnished rooms feature free Wi-Fi and TVs, as well as desks and coffeemakers; some have in-room whirlpool tubs. Suites add sitting areas with sofabeds.Freebies include parking and a breakfast buffet. There’s also an indoor pool, a fitness center and a convenience store.
Things You Need to Know
- Guests praised the clean rooms
- 6 min drive to the Blackacre Nature Preserve and Historic Homestead
- One of the few hotels in the area with room service
- Guests praised the service
- One of the few hotels in the area with a casino
- Guests praised the indoor pool
Feedback From Real Customers
Jeremy Miller
The staff were the best part of this hotel Everyone with whom I interacted was polite and professionalThe rooms were good
It’s as though when the owner of the location had to choose which part of the hotel in which to invest funds, they put it into the room fixtures and furniture, which is good!None of the downsides are major or would deter me on their own, but there are enough of them that they need to be addressedThe trash which had been bagged was just sitting in the hall by the elevator It didn’t smell, but was very off puttingThe doors still had the locks which required the key card to be inserted and removed, and it was spotty at best (I had to use the card and not the app, but that was due to my phone and not the hotel’s fault)The shower did not have any slip resistant surface and I had some minor slipping, but no injuryThe last negative is not the hotel’s fault, and that is the traffic patterns of the location It is challenging to get in and out of the areaAgain – good people and there are worse places to stay, but there are multiple other Hilton brand locations within 5 miles which are all-around better
Mary-Dawn Cross
After a HORRIBLE experience at Quality Inn & Suites, the staff and everything about Hampton Inn was absolutely amazing! The property was very clean, noise was very minimal and everything was newly remodeled Our room had a large TV that swiveled for you to watch from either the couch or the bed, the shower was a beautiful walk-in, the mirror had a touch power button for LED lighting
we honestly had ZERO complaints from our 2 night stay, except that they didn’t have gravy on the breakfast bar the second morning 😂 10/10 would recommend and 10/10 will stay again!
Laura Reynolds
I’ve stayed here several times over the last few months and have noticed a few more little things each time My rooms have always been clean, which is a big plus However, on my last visit, the door to my room didn’t latch securely without being slammed very hard, and even then it didn’t work very well
The doors in every room I’ve had are always hard to open I tried using the digital key, but on my last stay it only worked intermittently, and the stay before that it didn’t work at all In one room there was a malfunctioning thermostat, so it was very hot, and in another room there was no hair dryer, which I didn’t realize until I was getting ready for a day of meetings with clients The water pressure in the showers in every room I’ve stayed in has not been great, and the shower heads that are supposed to let you change it are difficult to adjust It’s frustrating to have to request housekeeping I understand that those services had to be curtailed during the pandemic but now that travel has returned to pre-pandemic levels, it seems like making people request housekeeping is more about cutting costs and increasing profits than it is about COVID mitigation measures Everyone at the hotel is always very nice and helpful
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18. Hyatt Place Louisville-East (3-star hotel)
- Address: 701 S Hurstbourne Pkwy, Louisville, KY 40222
- Phone: (502) 426-0119
- Ratings: 4.1 (712 reviews) Very good
- Website : Hyatt Place Louisville-East
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Parking & Wi-Fi are free at this modern hotel with a pool, a bar & a gym.
About this hotel
Less than a mile from I-64, this modern hotel is 5.7 miles from E.P. “Tom” Sawyer State Park and 13 miles from the Kentucky Exposition Center.Offering separate living and sleeping areas, relaxed rooms have free Wi-Fi and flat-screen TVs with premium channels, as well as pull-out sofas, coffeemakers, wet bars and minifridges.Complimentary parking is available. Other amenities include an outdoor heated pool, an exercise room and a cafe/bar, as well as a business center and meeting space. There’s also 24/7 dining and a grab-and-go market.
Things You Need to Know
- Guests mentioned the rooms are clean
- 12 min drive to E. P. “Tom” Sawyer State Park
- Guests liked the friendly service
- Guests mentioned lobbies 16 times
- One of the few hotels in the area with an outdoor pool
Feedback From Real Customers
Noah Sorgdrager
I was in Louisville for a week for doing speech stuff and we chose this hotel The rooms we nice and clean and no loud noises This was around a bunch of restaurants, so it was hard to choose which one to go too, lol
The service was good, but if you are at a hotel more than a week, they don’t clean your room, unless you ask for it I would want to come to this hotel again, but try to ask for room service for often Totally would recommend staying here and thank you for a warm breakfast
Taylor B
We booked Hyatt Lousiville-East for the Bluegrass Pug Festival! The rooms and overall decor was very glamorous and impressive They managed to keep everything super clean even though there were lots of other doggies staying as well I was worried that we would be able to hear all the other dogs but the walls were surprisingly sound resistant and the blinds made it feel like midnight even in the middle of the day
The bed was honestly the most comfortable hotel bed I’ve ever slept in The channel selection was kind of lame Of course I’m saying that compared to the streaming services I have access to at home Didn’t get to take advantage of the free breakfast so can’t comment on that I can say that guest services were really frustrating and confusing Ultimately we were able to resolve issues but in the future I will be calling on the phone to confirm and pay
Jillian Drybrough
To start, We had made two separate reservations as we decided to stay and extra night before we even arrived First problem was they couldn’t find the second reservation so a third had to be made They give an option for early check in but once you arrive and try to check in early they tell you sorry it can’t be guaranteed
No manager on site the entire weekend and couldn’t even tell us when one would actually be there The pool was out of service and we weren’t informed until we got there The breakfast was awful Stale food and expired fruit When informed of the problem they just left it there instead of tossing it Plates and silverware were dirty The rooms were fine except for you had to lift the toilet seat in order to even open the bathroom door I would never recommend family or friends to stay here and I certainly will never stay here again which is unfortunate because it is so close to family Called corporate and they never got back to us Horrible experience
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