Hotel with Tennis in Yucaipa, CA

1. Khyra Beaucrest Ranch

About this hotel

40335 Ave Altejo Bella, Cherry Valley, CA 92223(347) 227-5835

Things You Need to Know

  • 4 min drive to Bogart Regional Park
  • Guests praised the service

Feedback From Real Customers

Kayla

We had an amazing time celebrating our wedding at this stunning venue Harris was great to work with and we couldn’t have imagined a better place get married at We also had a lot of family and friends come in from overseas so the house with all the bedrooms and cottages were a perfect fit for a fun weekend stay

We highly recommend this beautiful place and would do it all over again 🙂

James Peng

My wedding party and I stayed at Khyra Beaucrest Ranch for my wedding at Serendipity Gardens, about 10 minutes up the hill Our wedding would not have been the same without Harris and the Ranch It is so close to the venue while also offering a ton of space and common areas for the wedding party to hang out and relax before and after the event

The property is huge, beautiful, and super comfortable, and Harris is responsive, friendly, and very accommodating Though we did not get married at Khyra Beaucrest Ranch, I imagine it would be a great venue as well, but was a truly incredible stay for getting married at Serendipity

Andrew Smart

We had an amazing stay at Khyra Beaucrest Ranch The Mansion was fantastic and so comfortable The kitchen was very large and perfect for cooking

Our plush bedroom had a great ensuite bathroom The panoramic views are incredible, there are 15 acres of grounds and the swimming pool was refreshing and relaxing I look forward to returning!

2. Comfort Suites (3-star hotel)

  • Address: 1230 W Colton Ave, Redlands, CA 92374
  • Phone: (909) 335-9988
  • Ratings: 4.2 (441 reviews) Very good
  • Website : Comfort Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual suites in an unpretentious hotel offering free breakfast, plus an indoor pool & a gym.

About this hotel

Off Interstate 10, this modest all-suite hotel is 2 miles from both Splash Kingdom Waterpark and the local history exhibits in the San Bernardino County Museum.The casual suites provide free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. All offer sitting areas, and some include wet bars, pull-out sofas and/or in-room whirlpool tubs.Freebies include parking, and breakfast served in a low-key dining room. There’s a heated indoor pool, a hot tub, a meeting room and a business center. Other amenities include coin-operated laundry facilities and a gym.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the kitchenettes
  • 5 min drive to Historical Glass Museum
  • 61 min drive to John Wayne Airport
  • Guests mentioned the service is friendly
  • Guests mentioned hot tubs 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Christina

I’ve stayed in lots of hotels across the country and have enjoyed my stay here more than any other in recent years, including the local Hampton Inn & Suites nearby This was comparable, but without the waffles This Comfort Suites is shopping, restaurant and freeway close without being too noisy

The area is nice with friendly people The hotel itself is nice, clean and quiet Didn’t hear any dogs or kids, which is a plus! Room and bed were clean and comfy At check in and throughout my stay, Alex at the front desk was friendly, hospitable, very professional and accommodating The pool was clean and well-kept, as was the spa; both were spacious, and I got to swim by myself a few times without anyone else in the pool and patio area Patio has shade and sun; however, currently, there’s construction going on on the other side of the patio fence between the hotel and freeway Overall, a 10 stay and I will definitely return! Thanks, Alex!

Cat Fizer-Rau

Very dirty hotel! They seem to pride themselves on being “unassuming”Upon checking in, I was asked for my bookingcom confirmation number

I showed my confirmation email and with that information, they were able to cancel my reservation and rebook directly through the hotel This also prevented me from leaving a review on bookingcomI didn’t realize until after checking out and was looking to leave a reviewWhen asking for an early check-in or late departure, they try to charge you $50 regardless of availability When you decline, they act like they are doing you a huge favor by accommodating you anywaysThey were stingy with their pool towels and extra pillows which were many years past their expiration Yet they let homeless people come in and take all of the breakfast foodTheir pool was covered in slimy algae Lighting was dim It felt like a dank basementSofa bed was in dire need of being replaced It felt like springs between two sheets Closet door was busted so it couldn’t be opened Wallpaper was peeling Some outlets didn’t work The shower walls were badly stainedEverything was tired and dirty Front desk staff are hardly around You have to yell for someone to get their attention Very obvious this hotel is poorly managed

Pauline Skaggs

Yes, the room reeked of cumin!!! We left the window open several days in a row! The hallway smelled awful, too! Room 312, on the third floor Avoid it like the plague! Breakfast was a sack with a juice, a granola bar The hotel clearly states hot breakfast on it’s site

Their cafe was sealed shut with two closed doors with a landscape painting A party of 5 people were upset as they had to provide an additional meal they hadn’t planned on Cutting corners everywhere! Don’t stay here!!

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3. DoubleTree by Hilton Hotel San Bernardino (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 2 miles from the San Bernardino County Museum and 3 miles from the Fiesta Village Family Fun Park.Low-key rooms offer desks and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate sitting areas with pull-out sofas. Wi-Fi is available.Parking is complimentary. There’s also a gym and an outdoor pool, as well as a laid-back bar and a business center. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 8 min drive to the San Bernardino County Museum
  • Some guests complained about the air conditioning
  • One of the few hotels in the area with room service
  • Guests mentioned “Patio” 12 times
  • Guests praised the fitness center
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sonia Jasso

We were greeted with a friendly smile by Peter We were in town for a funeral When we got back from dinner, we were given a basket with cookies and a card

I was in tears!!! Talk about a “Home away from Home”The best customer service ever!! Thank you Peter and Jeremy for this thoughtful gesture!!Will 100%recommend this place! Great customer Service, great rooms!

Flossie Gonzales

Excellent customer service with Jeremy A! He was very friendly and looked into an upgrade for us Our room was nice and quiet! He gave us some complimentary waters and cookies Cookies were so good! We asked for an early check in and he found us a room right away

He went the extra mileAlso, the bartender Johnathon P at the restaurant “The Cutting Board” located in the hotel, was so friendly and down to earth Made some amazingly yummy mixed drinks!These gentlemen made our stay easy and comfortable We felt like we were at home We will definitely be coming back!Thank you again!!!

Joy Navratil

This hotel was phenomenal! The staff was amazing and so helpful There are 2 amazing patios and an awesome outdoor pool/hot tub The restaurant is so nice with amazing outdoor seating

There are multiple outdoor gas fire pits and heaters on one of the patios and the outdoor seating area off the restaurant I highly recommend this hotel to anyone in the area! Book it, you won’t regret it!

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4. Hampton Inn & Suites Banning-Beaumont (3-star hotel)

About this hotel

This classic hotel off Interstate 10 is 2 miles from the city center and 7 miles from Desert Hills Premium Outlets.Contemporary rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs. Suites offer living areas, microwaves, whirlpool tubs and pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s a fitness room, an outdoor pool, a business center and coin laundry.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers
  • 8 min drive to the Gilman Ranch
  • Guests praised the friendly service

Feedback From Real Customers

melissa s

Comfortable with a few little issues The room phone wasn’t working We were trying to call the front desk to report that the toilet (which we hadn’t used yet) was clogged

Also, the mini fridge was frosted over & stopped working, until we thawed it outI still gave it 4 stars though because they include a nice continental breakfast, the beds were comfortable, the room was clean, the staff was nice, & it’s a nice area to stay

Mitchell R

I’d like to start this review with the best part of our experience, Lindsey (the receptionist) was extremely helpful, kind, and accommodating helping to rectify a booking mistake on my part The room is beautiful, large, very clean, and easily accessible The room came stocked with a variety of quality Neutrogena products

We will definitely be staying here again First choice of hotels near the Morongo casino!***NEXT DAY EDIT***Best continental breakfast I’ve ever had, and they accommodated a late checkout!

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5. Grey Squirrel Resort & Vacation Rental Homes (4-star hotel)

About this hotel

Located 6.5 miles from Big Bear City Airport, 8.6 miles from Big Bear Discovery Center and 9-minute walk from Metcalfe Bay, this rustic resort is off Route 18 in the San Bernardino Mountains.The casual suites & woodsy cabins sleep up to 14 and feature flat-screen TVs, microwaves and fireplaces. Free in-room WiFi is also available.On-site amenities include a heated outdoor pool, a recreation area for children, and event space

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 7 min walk to Boulder Bay Park
  • The hotel has breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

jospeh kirksey

The cabin was nice and the beds are goodThe cabin had a decent fresh smellThere wasn’t enough towels to accommodate the number of people visiting

The microwave was spotted up with greaseThe floors were dirty and we didn’t locate a broom or mop Maybe there was one in the unit but we didn’t see it Overall I’d come back because it’s a nice place to stay in a rural area away from the metropolitan areas

Joe Doxie

My girlfriend and I took a spontaneous trip to Big Bear and came across Grey Squirrel Resort when looking for weekend lodging We found everything we were looking for at Grey Squirrel Comfortable and clean accommodations, a well maintained pool, wonderful grounds and landscape, a rustic feel with a modern vibe

The entire weekend was pleasant, and we attribute that to Grey Squirrel Resort Their location is perfect to explore Big Bear and the Lake It’s the type of place you want to make part of a tradition; plan stays with family and friends, and then return with just your lover for romantic retreats

Joellen Hutchins

Our experience Terrible We stayed in the cabin called the Honeymoon Cabin for our 15 year anniversary, and it was definitely not very romantic at all The room smell strongly of smoke, and the bed was extremely uncomfortable

I woke up each morning with a sore back and a terrible cramp in my neck Also, we were warned that the wall heater would make sounds at night when the metal expanded, BUT OH MY GOODNESS!! The first time it the sound happened it was around 11:30pm and it woke us up from a dead sleep We actually thought at first that someone had shot a gun on the premises until we heard it again an hour later So basically every hour or so we would be woken up by this loud BANG! Needles to say we were supposed to stay for 3 nights and choose to only torture ourselves for 2 Even though we lost out on the money for the 3rd night we left We do not recommend this location if you enjoy your sleep

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6. Dynasty Suites Redlands (3-star hotel)

  • Address: 1235 W Colton Ave, Redlands, CA 92374
  • Phone: (909) 793-6648
  • Ratings: 4.2 (588 reviews) Very good
  • Website : Dynasty Suites Redlands
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Low-key hotel offering traditional rooms & suites, some with whirlpool tubs, plus free breakfast.

About this hotel

Off Interstate 10, this simple hotel is 2 miles from Splash Kingdom Waterpark, 2.5 miles from the University of Redlands and 8.9 miles from the San Bernardino Convention Center.Accessed via exterior corridors, the colorful, traditionally furnished rooms have desks, complimentary Wi-Fi and HDTVs, plus microwaves, minifridges and coffeemakers. Suites add separate living rooms, pull-out sofas and/or heart-shaped whirlpool tubs.Freebies include a continental breakfast buffet, hot drinks, parking and access to a nearby gym. There’s also a heated outdoor pool, a hot tub and a sauna.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the kitchenettes
  • 6 min drive to Historical Glass Museum
  • 61 min drive to John Wayne Airport
  • Guests mentioned saunas 18 times
  • Guests liked the breakfast
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the spa

Feedback From Real Customers

Chris Hill

Lovely little retreat! So cozy The room was cute and updated, and the grounds were beautiful! Easy access, easy check-in Friendly staff

There is a train station nearby, which you could occasionally hear, and the A/C unit was a little noisy I sleep through anything typically, so it didn’t bother me My wife is a light sleeper, so she was aware of itStill, the great outweighed the not so good Would definitely be back, and recommend for others!

Heather Ann

Great little motel Clean, amazing bed non toxic cleaners

I am sensitive to harsh chemicals No harsh chemicals here My only complaint is the noise above and poor insulation so I heard people walking above me If you are sensitive to sound, go for a top floor I stayed in King Deluxe room; very nice overall Even the bathtub has a grab bar I will definitely stay here again

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7. Holiday Inn Express & Suites Beaumont – Oak Valley, an IHG Hotel (2-star hotel)

About this hotel

Set beside the Oak Valley fairways, one of several golf courses within 5 miles, this standard hotel just off of Interstate 10 is 9.5 miles from the Banning airport, 12 miles from the Desert Hills Premium Outlets and 13 miles from the Moronga Casino. It’s 30 miles from either Palm Springs or Riverside.Classic rooms come with desks, coffeemakers, flat-screen TVs and free WiFi. Suites have kitchenettes with microwaves and minifridges. Kids 19 and under stay free with an adult.A free breakfast buffet is served daily. There’s an outdoor pool with a hot tub, as well as fitness/business centers and 3 meeting rooms. Parking is free.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 11 min drive to Bogart Regional Park
  • Guests praised the friendly service
  • Guests mentioned refrigerators 10 times
  • Guests mentioned lobbies 10 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Sandra Holtegel

We had requested a room away from the highway because of the noise We arrived late at night and we’re assigned a very noisy room In addition the air conditioner did not work

However, we were allowed to switch to a quiet room with a functional AC unit the next day The front desk staff were helpful in solving this issue The rooms were clean and comfortable The rest of the public areas(elevators, entrance, pool and breakfast area) were totally unkept I realize that there is a shortage of help; but I would think cleanliness would be important especially with COVID still a factor

Roshani W

We booked with Holiday Inn Express in Beaumont for our wedding guests at Serendipity this pass June and was so happy we went with them! They were very easy to work with and accommodated all the details needed so our guests felt welcome and well rested They delivered welcome bags (we provided) to each guests checking in It was easy coordinating with them and great to work with

TEMPLAR SECURITY

Great experience We fit 3 adults in a room with a single bed Slept on the sofa-sleeper

Not bad at all This is if you’re pinching pennies If you don’t mind spending a little extra, you’ll have extra space But regardless of your room, the service is great Amazing breakfast selection Good coffee and tea Bacon, eggs, biscuits All of it

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8. Fairfield Inn & Suites by Marriott San Bernardino (2-star hotel)

About this hotel

Off Interstate 10 and a mile from San Bernardino Valley, this straightforward hotel is a 3-mile drive from the beach-inspired Splash Kingdom Waterpark and 12 miles from car races at Auto Club Speedway.Bright rooms offer free WiFi, flat-screen TVs, minifridges and microwaves, plus tea and coffeemakers. Suites add living rooms with pull-out sofas.Freebies include a hot breakfast buffet and parking. There’s also a convenience store, an indoor pool and a 24-hour fitness room, along with coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the San Bernardino County Museum
  • 56 min drive to John Wayne Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights and weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Lori Gonzales

I had a wonderful experience here at this location The room was clean and very spacious I was pleasantly surprised to have a living room with a smart TV and another smart TV in the bedroom area

The hotel was safe & secure Being able to walk to BJ’s next door was super convenient You get a 10% discount if you show your room key Overall, this was an excellent value for the price It’s conveniently located right off the freeway & has lots of other great dining options nearby

Leticia Lopez

Stayed 3 times and every one has been perfect Its located next to anything you can possibly need I love the suites, indoor pool, their rates are even better

They have breakfast downstairs and their checkout time is noon unlike most places nowadays My husband left his wedding band in the room last time we stayed and staff went out of their way to make sure we get it back Just wow!!! 5 stars without a doubt!

Leo Czekalski

Terrific location with BJ Brew house and Steaks next door Room was clean Not enough soap and shampoo in the bathroom

They only provided 1 small plastic bottle of shampoo 1 small bottle of conditioner and a small bar of soap Not the liquid soap dispensers we are growing used to Service at front desk exceptional Good place to stay overall Free breakfast in the morning

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9. Morongo Casino Resort & Spa (4-star hotel)

About this hotel

Set just off Interstate 10 and 6.6 miles from Mt. San Jacinto State Park, this kitschy, high-rise casino resort is topped by a fan of neon lights.The cozy, refined rooms feature flat-screen TVs, Wi-Fi (fee) and minibars. Some offer mountain and canyon views. Top-floor suites are accessed by a private elevator and offer additional living areas and whirlpool tubs. Airy, upscale casitas with outdoor showers and private lounging pools are also available. Room service is offered.A daily resort fee covers valet parking, in-room coffee and use of the gym, spa and pool area. Other perks include a casino, and multiple dining and entertainment options.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 6 min drive to the Cabazon Dinosaurs
  • One of the few hotels in the area with a 24-hr front desk
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “outlet stores” 87 times
  • The hotel has breakfast
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

It’s Mr. Frank

Nice facility Casino is clean and well managed Payouts on slots seem slim but table games can get you back on track with a basic knowledge of the games

Food choices are decent and there is no bad food to be had Floor staff are always present and helpfulValet or Self Parking with easeWorth a visit or stay Outlet Stores are very close and everything is freeway adjacentI look forward to staying in the hotel for a 3 day weekend to give an expanded review

Chuck Wood

We are not regulars here just passing throughI thought it was very clean, And definitely a lively casino with a lot of patrons Look like it had some good dining choices

Never made it past the casino floor to any of the rooms Security wouldn’t let us view the pool area Staff at the store we stopped in was very nice

Roy Steele

I went to the Morongo Casino and Spa with friends and had a great time This hotel, casino, and spa, is a world class destination in a beautiful setting in the California desert The hotel tower rises like a Phoenix in the desert, and there’s a gorgeous pool and spa

It was snowing in the mountains the day I visited and it was cold outside while it was warm in the casinoThe gaming floor is huge and a high tech wonder! All the slot machines are video based with colorful displays that are amazing You can gamble a penny, a nickel, quarter, dollar, a ten, or twenty on up In other words, there is something for everyoneThere’s plenty to do! With slots and table games including blackjack, video poker, and several bars and a multitude of restaurants, you never have to leave If you do want to explore, one of the largest outlet malls in the United States is right next door, and there’s a Starbucks right there too Plus Palm Springs/Hollywood East is just 20 minutes away by carAdmittedly, I’m not a gambler, though me and my gambling friends had fun at the Morongo Casino! Be sure to visit and tell them Roy sent you! Cheers!

10. Homewood Suites by Hilton San Bernardino (3-star hotel)

About this hotel

Off I-10, this relaxed all-suite hotel in a commercial area is also 4 miles from the National Orange Show Events Center and 22 miles from Ontario International Airport.Unassuming rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus 2 flat-screen TVs and pull-out sofas.Hot breakfast, weekday evening socials and a grocery delivery service are free, as is parking. There’s also a 24/7 convenience store, plus a heated outdoor pool. Other amenities include laundry facilities (fee) and a 24-hour business center.

Things You Need to Know

  • Guests praised the unassuming rooms and the kitchenettes
  • 10 min drive to the San Bernardino County Museum
  • 58 min drive to John Wayne Airport
  • Guests liked the service, which has a concierge
  • Guests mentioned laundry service 10 times
  • Guests mentioned hot tubs 10 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Lindsey Hughes

The experience was very negative overall The main issue is the cleanliness of the hotel Overall poor housekeeping of the rooms, bathrooms, and general gathering areas of the hotel

Overflowing trash cans in the breakfast area, dirty floors in the hallways and room, a dirty shower that stayed the same dirty despite me asking each morning of my stay for housekeeping to thoroughly clean the shower including the walls Even after specifying what the issues were and where, it was still not clean See attached pictures of what appears to be bloody prints on the shower wall and other dirt, not sure what, as well)I stay at Hilton brand hotels frequently and rarely experienced this level of unsatisfactory cleaning Additionally, the evening/nighttime front desk person was not pleasant and came off very rude and condescending to me and my coworker, separately I do not recommend staying at this hotel

Don Palmer

The room was very spacious The grounds were well kept, and the breakfast buffet was better than the average hotel buffets I loved that I was able to check in, get my digital room key, and check out from the app

Only thing I would like to see is an online map showing room # locations and access doors It took us a bit to find parking near the closest entry to our room without any avaliable online map

Selena Chen

Very great place to study because it is close to my school I hope they can build more in our bay area or even a hotel apartment for these business people And I hope the price is not too much if they want to stay as long

And please use the rental assistance as well I hope to see this more in the future My place where I stayed was very bad Job less, health less, and very homeless because everything was control by some people RUDE! I like your place! Get breakfast and housekeeping I can go to work and study without any worry I hope to this project soon

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11. TownePlace Suites by Marriott San Bernardino Loma Linda (2-star hotel)

About this hotel

This relaxed hotel is 2 miles from both Splash Kingdom Waterpark and cultural exhibits at the San Bernardino County Museum. It’s 4 miles from San Bernardino International Airport.Offering mountain views, the bright studios feature free Wi-Fi, and flat-screen TVs with Netflix, plus kitchens, living areas and pull-out sofas. The 1-bedroom suites have separate living rooms.Parking and continental breakfast are complimentary. Other amenities include a casual restaurant/bar, a BBQ area and a convenience store, as well as an outdoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have microwaves and coffee makers
  • 8 min drive to the San Bernardino County Museum
  • 58 min drive to John Wayne Airport
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Clarissa Warner

My stay was more than exceptional I was on an extended stay for work While staying here the staff made me feel at home

From management to housekeeping, the staff is great I’ve been to plenty of hotels that are not very warm and sincere The staff made every single encounter wonderful The hotel itself has great-free breakfast, clean facilities such as a wash room and gym My room was kept exceptionally clean I rarely had to reach out for any assistance This is a 5 star hotel with an affordable price in my opinion Will be visiting again Marriot/Bonvoy will always have my business

nazgol zamanian

My experience with this hotel was veryyyyyyyyyyyyyyyy bad!!!! My husband booked this hotel with Marriott application and on the app it showed that we had until June 21st to cancel for free but apparently the application was showing the wrong date for cancellation free! So they charged us our whole stay without taking any responsibility! Also when I called them and asked them to at least change my date to another time they wanted to even charged me extra for changing the dates! I was very unsatisfied with my experience with this hotel and I DO NOT recommend it!

Irisa R Cardenas

My family and I were displaced from our home from a traumatic event in September of last year We had moved to this hotel because there were incidents at other hotels that were making it difficult to live there as we had no home at the time We came here to town place and what felt like a great and promising transition as we met the manager and were aware of our situation ended up leading to disappointments

There was an attempted break-in inside the bedroom with my brother and the police did not come to speak to me nor did the staff come to ask if we were okay It seems the cleaning staff is expected to do a lot there so if felt like they were bothered we kept asking so much from them There was a lot of contempt from the staff when persistent help was being asked I am unsure if the staff was aware of our situation to understand the reasoning for so much customer service being needed since the hotel was becoming our temporary home Please take this as advice that if your hotel is going to allow situations like ours to be allowed to stay at your hotel due to being displaced then one should understand that good customer service is among the top priority for one All this did was add more trauma and stress than what we actually needed, outside of being displaced from our home Let this be a lesson to assume that rare situations like ours have good reason to constantly needed customer service We were treated elsewhere at a different hotel with phenomenal staff who understood our situation very well and was very accommodating Please take this as fair criticism to improve in areas that need improvement

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12. Country Inn & Suites by Radisson, San Bernardino (Redlands), CA (3-star hotel)

About this hotel

Off Interstate 10, this casual hotel is 1.2 miles from the Splash Kingdom Waterpark and 18 miles from the Auto Club Speedway.Warm, simple rooms feature complimentary Wi-Fi and cable TV, plus minifridges, microwaves and coffeemakers. The 1-bedroom suites add separate living rooms with sofabeds; some feature whirlpool tubs and/or kitchenettes. Kids 18 and under stay for no extra charge with an adult.A hot breakfast buffet and parking are complimentary. There’s also a library. Other amenities include a heated outdoor pool, a hot tub and a 24/7 fitness center. Pets are welcome for a fee.

Things You Need to Know

  • Guests liked the kitchenettes
  • 3 min drive to the San Bernardino County Museum
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • 60 min drive to John Wayne Airport
  • One of the few hotels in the area with room service
  • Guests mentioned “omelettes” 13 times
  • Guests mentioned hot tubs 13 times

Feedback From Real Customers

Pedro Diaz

Probably would of gave them a 5 star review but the breakfast was not good The room was awesome and the staff was great! I would recommend someone doing a check on the food every 30 minutes or every hour Seemed like the food had been sitting a long time

The coffee was cold The eggs looked really bad, like they were made hours ago I think having an attendant to keep an eye on the freshness of the food would be good! Just didn’t seem fresh and the selection was very basic

Tipphany Peterson

Rooms were large and comfortable They seemed to be new or newly renovated There were a few spots in the hallway that seemed to be being worked on

My only concerns were there was no house keeping unless requested We were there for over three days The breakfast was also sketchy Although the breakfast times is listed as 6 til 9, by 830 there were no waffles available When the front desk representative ( which i believe was the manager) was asked she stated breakfast was until supplies last!!

Thomas W

I came here only because I had nowhere else to go Was looking for an overnight stay at a hotel that was pet-friendly and had available rooms This was the only hotel I found that was worth reserving

The room I got was great No complaints The lady who did our check-in at night when we arrived was nice I give this hotel 3 stars because the lady who came in the morning told me that since my dog was not a service dog, we were not supposed to have been allowed to book a room at the hotel So basically, I was lucky that this lady had not been working night shift (we had arrived at night) or else we would not have had anywhere to go She told me that we could not bring out pet dog to the hotel again So what does “pet friendly” mean? Only allowing service dogs? We have a small dog that is very friendly and clean and we consider our dog part of our family He just isn’t a “service” dog Additionally, $150 to bring your pet in? You’re kidding me The price of the room was a bit expensive, but it was also pretty big so that’s fair, but that much to bring a pet? They should just remove the “pet friendly” label from their hotel description

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13. Holiday Inn Express & Suites Loma Linda- San Bernardino S, an IHG Hotel (2-star hotel)

About this hotel

Set 2 miles from Splash Kingdom Waterpark, this casual budget hotel off I-10 is also 1 mile from Loma Linda University and 4 miles from San Bernardino International AirportStreamlined rooms provide complimentary Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Suites add sofabeds and/or kitchenettes. Kids age 19 and under stay at no cost with an adult.Complimentary amenities include a breakfast buffet and parking. There’s also an outdoor pool, a fitness center and a warm lobby lounge, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers
  • 7 min drive to Hulda Crooks Park
  • 57 min drive to John Wayne Airport
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Taylor

Price gouging at its finest for a sub-par room and dangerous hotelThe floors were VERY slick when we arrived Almost like someone threw down a bunch tops on the tile in the hallway

My friends and I almost broke our necks walking to our rooms We told several hotel staff as we watched other guests slip around, nearly injuring themselves, same as us The hotel staff didn’t care at all No “wet floor” signs were put out the entire time we were there We avoided the area entirelyBy the time we left the floor was sticky and dirty in that area It was still a real safety hazard

Deborah Newport

On June 1st 2022 I went to the Holiday Inn Express to get a room for one night I asked for a quiet room which they provided I was interested in going right to bed

It was about 6 pm when I got there When I got to the room and sat on the bed I noticed the mattress was soft Upon further inspection I noticed that the bed consisted of a mattress pad upon a box spring I was so tired that night I tried to make it work But it didn’t work I tossed and turned all night and I didn’t get any sleep at all It was the most uncomfortable bed I ever slept on I will never go back here And I don’t recommend it to anyone And for this they charged me $172 I think they should give me a refund But I’m not expecting anything I just thought I’d share my experience

Christiane Highfill

This hotel was recommended by the conference organizers It is located near the conference site, and as an IHG member, I went ahead and booked a roomI was able to check in online so I just walked in, signed the paperwork, and got my key

The staff was very friendly and welcoming, and offered great dinner recommendations They acknowledge you each time you walk through the door, so that’s nice and comfortingMy room is spacious and I do like the amenities There’s a Keurig, microwave and fridge There is also an iron and ironing board The bathroom has a hair dryer and toiletries mounted in the shower The shower is fantastic as it has great water pressure and as a walk-in has ample space It was disappointing to find that the shower gel bottle was empty, so it was a good thing I had brought my own soapFor the most part, the room was clean However, I found crumbs on the floor so it appeared it wasn’t thoroughly vacuumed There is a bench in the room and when I went to put my suitcase on it, I found white powder/residue all over it This tells me that the staff doesn’t clean the room well as they don’t pay attention to detailsLastly, I like to keep my hydroflask filled with ice and water The ice machine was just across the hall from me The machine did not have ice So disappointing!!!Because is these misses, I gave this hotel 3 stars

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14. Hampton Inn & Suites Moreno Valley (3-star hotel)

About this hotel

Less than a mile from the CA-60 freeway, this contemporary hotel is also 5 miles from the March Field Air Museum.All relaxed rooms include free WiFi and custom-designed beds, plus both full and lap desks (for working on the bed). They also have flat-screen TVs and kitchenettes. Suites feature separate living areas, pull-out sofas and a wet bar; some add whirlpool tubs.A free on-site hot breakfast (daily) and weekday breakfast bags to go are offered, as well as parking. Amenities available 24/7 include a fitness room and a business center. There’s also an outdoor pool and a hot tub.

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • The rooms have TVs and kitchenettes
  • 6 min drive to Riverside County Parks
  • Guests praised the friendly service
  • Guests mentioned “waffles” 11 times
  • Guests mentioned “shopping malls” 21 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Mason Bartlett

Nice clean rooms, with comfortable beds, easy parking Breakfast spread was just what we needed and the staff are amazing Night and day shifts both were a pleasure to work with

They even went above and beyond to locate a sentimental shirt that was left there and were able to return it to me Thank you so much! 10/10

Jose Hurtado

Good time here , I wish the digital key worked better at the side entrances and the pool but hopefully that will be fixed The breakfast here was exceptional I enjoyed my feast The cinnamon waffles and veggie omlet sealed it perfectly

I wish they did offer more options though as always The rooms were good but kind of thin walls Only complaint was the coffee not being available 24/7, low water pressure, fridge not cold enough and no one answers the lobby phone during the night

Melissa Pacheco

The customer service from the staff was amazing! The pillows were a different story They were flat and and have seen better days I’m sure We had to double them over for volume

The entryway had both of the bulbs burnt out so our room was dim The coffee maker still had creamer powder on it from the previous guest so I don’t know how thorough the cleaning was

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15. Residence Inn by Marriott San Bernardino (3-star hotel)

About this hotel

A 3-mile drive from Splash Kingdom Waterpark, this informal all-suite hotel off I-10 is 11 miles from Fairmount Park.The relaxed suites offer full kitchens, desks and pull-out sofas, as well as free WiFi and flat-screen TVs. The 1- and 2-bedroom suites add separate living rooms.A breakfast buffet, parking and regular evening socials are complimentary. Other amenities include an indoor pool and an exercise room. There’s also a meeting room and a business center, as well as a convenience store, a BBQ area and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 8 min drive to the San Bernardino County Museum
  • 56 min drive to John Wayne Airport
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

E. Hernandez

Really nice stay and the rooms are so cute they are like little studio apartments Has everything you need for cooking a meal The offered toiletries are very high quality

I liked that it had a desk for me to be able to get my work doneIt was a little noisy during the night but I am a light sleeper so no fault to the hotelReally great place to stay for a rest or for a business trip There are so many food options within walking distance from the hotel Staff is very friendly No complaints

Kristie Christensen

The guy at the front desk was so nice and helpful He was so patient with someone that had a billion questions in front of me and seriously turned my bad day into a good one with his uplifting comments He was very helpful and even called to check if my room was okay

I got the cutest note under my door from the hotel And breakfast was great in the morning too!

Oasis UHAMAKA

Everything was good except the breakfast The breakfast was absolutely nasty The waffles tasted clumpy and you could taste the sugar like the batter wasn’t even mixed properly

The food literally felt like jail food There was food that was packaged like it was from the county jail smh Prepacked eggs and omelettes that’s 🤢 I was so disappointed because I looked forward to waking up and starting my day with some good food Not here Embassy Suites does it right they cook all the food themselves and serve it to you that morning I know Residence inn is trying to save money by serving breakfast like this but you lose more customers by doing this Besides that the stay was pleasant, the rooms were clean and the staff was nice and the hotel looks very well kept

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16. Giant Oaks Lodge

  • Address: 32180 Hilltop Blvd, Running Springs, CA 92382
  • Phone: (909) 553-2506
  • Ratings: 4.5 (130 reviews) Excellent
  • Website : Giant Oaks Lodge
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward quarters in a casual, rustic lodge offering an indoor pool, a hot tub & free Wi-Fi.

About this hotel

Set in the San Bernardino mountains at an elevation of 6,000 feet, this casual, rustic lodge is 5 miles from skiing at the Snow Valley Mountain Resort, 9 miles from Lake Arrowhead and 17 miles from Big Bear Lake.The straightforward rooms in the main lodge feature microwaves and minifridges, plus TVs and free Wi-Fi. Some rooms have fireplaces. Cozy cabins add bunk beds, whirlpool tubs and/or private decks.Amenities include an indoor pool and a hot tub, table tennis, and a communal grill.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 9 min drive to the Heaps Peak Arboretum Day Use Area
  • Guests praised the service
  • Guests mentioned “a fireplace” 10 times
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Cali Souther

Quaint & Clean but not tranquil Right off a busy road; we could hear traffic day and night They have a small patch of fenced in grass in the middle of the complex where they let people leave their dogs

All morning, one dog was there crying All afternoon, 4 little yippy dogs barked every time the wind blew a leaf or someone walked up the stairsNext time, we’ll go all the way to Big Bear or Lake Arrowhead This might be a good spot for ski seasonPrice was very reasonable compared to manyOwner’s son was very very nice, and helped us carry our luggage up the stairs Note – not a good location for handicap

Stephanie Whitmore

Very disappointed in the owner’s customer service I booked a room for myself and two young children Mom traveling solo with kids

When we arrived for check-in, the power was out at the hotel This is clearly a health, safety and security issue – to stay without heat and lights The owner offered me a camping lantern and was not willing to work with us any sort of refund or credit Shame on him

Courtney Werth

Giant Oaks Lodge was great I ended up staying in two different room when i extended last minute103 – The 2 Bed Basic was a nice little room with great wooden ambiance

I would book here by myself or with another person, the space is long but not wide in the bedroom and the beds take up alot of width, although the bathroom is comparitively large and roomy Its a nice spot to come home to after running around in the San Bernardino108 – The 3 Bed Spa Lodge was awesome The room was huge, theres a spa bath and a shower, it has its own balcony porch, and basically i loved it Great for a honeymoon suite or a couples stay in the mountains but it could hold a family with no problem Loved itThe staff was great, very accomodating to all my requests Their sign up for pool time protocol was a great idea so you and your family can book yourselves an hour at the pool where its all yours!I loved this little getaway Great little spot!

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