17 Best Hotel with Tennis in Zionsville, IN (2022)

Daniel Siehr

4/4/22 Update: Marriott made it right!I was contacted by the hotel manager and credited the appropriate amounts based on the original reservation This was a big surprise and completely unexpected We had a nice conversation and because I was not told of the price change at the time the change was made so I was refunded the difference

(But it is still their policy that the price would change on a reservation update based on current rates) Good on them for recognizing this and correcting the errorI am updating the rating from 1 star to 4 stars I would have given 5 stars had this not happened in the first placeOriginal review:Buyer Beware – a cautionary taleSharing to prevent others from experiencing my fateReservation Confirmation # = 81326***I originally booked my room in late Feb Early March for 4 nights 3/9 through 3/12/22 The rates for this original reservation were3/9/22 = $1073/10/22 = $1073/11/22 = $1513/12/22 = $151Total for 4 night stay with taxes etc was $60372My plans changed and I called the site to change my reservation on 3/8/22 to shorten it by a day, from 3/10-3/12 I called the hotel and they made the change I called, instead of making the change on-line, because I wanted to make sure the rate would not increase if I made the change I was not informed that if I made this change my rate would go up during this call, so I assumed it would stay the same I was very surprised to learn after reviewing the email that was sent to me to update the reservation that the new rate was3/10/22 = $1263/11/22 = $1893/12/22 = $189Total for 3 night stay = $58968Thus I saved a whopping $1404 after taking a night off my reservation Had I known this I would not have made the change I should have been informed of the rate change and new total prior before the change was executedHad the rate stayed the same I would have stayed through 3/12/22, but I was quite upset about this change and decided to leave a day earlyNet result is a lose-lose Marriott netted less money than they would have originally since I decreased my stay by another day, and I left upset at their lack of communication and poor treatmentWhen making reservations in the future, why on earth would I want to make them with Marriott, and why the heck would I ever recommend you to anyone Not that I won’t, stay with your chain again, but your hotels will be at the bottom of my list instead of the topCheers

Jessica Krohmer

NOT TEAM FRIENDLY!!! Our team stayed this weekend at the Courtyard by Marriott Northwest, using a stay to play link Upon checking in our parents were met with 2 pages of extremely tight rules pertaining only to those checking in as part of a team Understandably there were rules pertaining to quiet hours but also restrictions about youth not able to be walking in the hotel without a parent or guardian, no horseplay, no playing of games or sports in any public area around the hotel, no bringing of sports equipment into the rooms (kids have expensive equipment that needs to be protected in our rooms at night and not left in a vehicle), no playing of music, no outside food or drink allowed in the lobby

Also, there was a rule that if there were complaints logged that we would be charged an additional night’s stay if the hotel mgr decided to compensate those logging the complaint for their stay To make matters more difficult, when you are traveling with a team you want to hangout/congregate as a team This hotel would not allow groups to congregate on their propertyThe staff was incredibly unfriendly and very accusatory of any parent/guardian/adult in the lobby or front desk if they saw a kid away from an adult One time my husband was asking for assistance and was told rudely to get his kids under control, but the kids in question were not ours He explained that they weren’t, but the hotel rep continued to be accusatory of us breaking the rulesAs you can see, all this made for an extremely poor experience attending our tournament I’ve also sent this information to the booking agency for stay to play so that they can reconsider this hotel for team accommodations

Keith

The rooms were extremely clean, well furnished and quiet! The only complaint that I had was the maid came by in the morning and knocked on the door to see if she could clean it Since I was only staying one night, shouldn’t she have checked with the front desk to see if I had left instead of knocking on the door and waking me? The location was close to the highway It needed more parking spaces