hotel with waterpark in Nanuet, NY

1. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

2. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

3. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

4. Marriott Park Ridge (3-star hotel)

  • Address: 300 Brae Blvd, Park Ridge, NJ 07656
  • Phone: (201) 307-0800
  • Ratings: 4.3 (809 reviews) Very good
  • Website : Marriott Park Ridge
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms in an upmarket hotel offering a cozy Irish pub, a relaxed restaurant & a garden.

About this hotel

Off Interstate 287, this upscale hotel is 8 miles from the New Jersey Performing Arts Center and 12 miles from the Van Saun County Park zoo.Streamlined rooms provide flat-screens and WiFi (fee), plus tea and coffeemakers. Some have sitting areas with sofas, while club-level rooms add access to a private lounge with free continental breakfast and evening appetizers. Room service is available.There’s a relaxed restaurant with a lounge, and a cozy Irish pub, plus a convenience store. Other amenities include indoor and outdoor pools, a whirlpool tub, a 24-hour fitness center and a garden terrace. Parking is offered.

Things You Need to Know

  • Guests praised the clean rooms
  • 19 min drive to the Saddle River County Park
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the service, which has a concierge
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor and indoor pool

Feedback From Real Customers

Taryn Colón

The only reason I am giving 2 stars is because it was not the worst place I have stayed Room was somewhat clean and decent enough to spend the night However the front desk needs help

We were greeted with “she will help you ” with in seconds a group of teen girls jumped in front of us and the other employee took us hesitantly She lacked any hospitality training When I asked if there was room service I was bluntly told “no” without additional information regarding the hotel, the restaurant or the bar on-site As we entered the room, we immediately went to set up the pull out couch for our 10 year old son Unfortunately there weren’t any sheets or blankets available I called the front desk and was told no problem, someone will be up shortly No one showed up so my son slept with us We also didn’t have any bottled water! There were clear signs posted of quiet time at 10pm yet they allowed a bunch of preteen girls cause a ton of noise until almost midnight After a terrible night sleep, we go to check out The front desk clerk greeted us, put us to the side and checked in someone behind us and gave her 2 bottles of water When she finally helped us, I was told you have a zero balance & have a nice day I was not asked if I enjoyed our stay nor about the breakfast Not even asked if I wanted a copy of the receipt! Looks like I will have to find another place to stay when visiting my family Total disappointment

Sharon Maccagnano

It’s clean and quiet They do not have USB ports for charging your phone The TV is situated on the right side of the room which is a painful angle for your neck

Seems like they tried to cram too much into the room They could have taken out the couch, the room is a bit small for it, and set up the dresser and TV in that area This way you’re not straining your neck to watch TV The refrigerator is also next to the couch, like an end table It’s a very odd place for it Every single hotel I’ve been at over the last year includes water bottles, especially for the coffee machine, they do not There is a broken window in one of the hallways too Check in was pretty easy They have a restaurant but I haven’t seen it open yet since I’ve been here They serve breakfast, I think that’s separate from the restaurant, but seems a little pricey to me considering it’s not cheap to stay here It’s not close to really anything It’s not a bad place but I’d expect a few more amenities for the price that cheaper places offer It has some pretty scenery

Annette DiMuro

25 – 3 stars I had rented 3 rooms for my family We did not use the pool or gym so I cannot comment on those areas

The grounds and location are beautiful The customer service appeared to be short and borderline rudenot the usual customer service you would expect from hospitality industry even from a 3 star hotel which this one is rated The rooms were nicely decorated but not the cleanest The shower doors still had soap drips and water spots all the corners need to be cleaned The vents were filled with dust The beds were lumpy No complimentary water, coffee/tea or breakfast and free standard breakfast ONLY for Titanium Marriott members No access to computers unless you swipe a credit card

5. Royal Regency Hotel

  • Address: 165 Tuckahoe Rd, Yonkers, NY 10710
  • Phone: (914) 476-6200
  • Ratings: 4.1 (1112 reviews) Very good
  • Website : Royal Regency Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel offering a vibrant restaurant & a clubby cocktail bar, plus free breakfast.

About this hotel

This contemporary hotel is 2.5 miles from the Hudson River Museum and 3 miles from Yonkers Raceway.Modern rooms and suites feature flat-screen TVs with cable channels, desks, free Wi-Fi, and tea and coffeemaking facilities; minifridges and microwaves are available on request. Suites add lounge areas; some have in-room whirlpool tubs.Complimentary continental breakfast is provided. There’s a fitness center, as well as a lively restaurant and a cocktail bar with a DJ and comedy nights. Free parking is available.

Things You Need to Know

  • Guests mentioned the rooms are clean and large
  • 7 min drive to Van Cortlandt Park
  • Some guests complained about the kitchenettes and the beds
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 19 times
  • Guests mentioned microwaves 18 times

Feedback From Real Customers

Nancy Pina

Very comfortable room The front desk checkin staff are very pleasant, professional and helpfulThe morning breakfast is exceptional with a variety of items to choose from

However, I would like extend a kudos to Ms Eileen working the breakfast dining facility She is amazing at what she does She does her due diligence to ensure everything is clean and well stocked She is very pleasant and helpful to customers when they ask her for assistance

Simply Leanna

I held my wedding here and I can say that I have no complaints The master and junior suites were spacious and comfortable The halls for my wedding ceremony and reception were beautiful and the lounge was perfect for my cocktail hour

The staff were very attentive during my wedding and worked well with my wedding planner and the various vendors Also, the hotel it self is beautiful and served as a great back drop for my professional wedding photos! It was the perfectly executed wedding!

Justin Clark

clean and updated, not bad for a one night stay wouldn’t stay longer than that walls are paper thin, I was woken up at 3:30 in the morning by the people in the room next-door talking loudly, not yelling

i had the “privacy please” hanger on my door and the cleaning staff ignored it and came in anyway breakfast had no hot food, bagels and muffins are your options

6. Radisson Hotel New Rochelle (3-star hotel)

About this hotel

A 4-minute walk from downtown, this modern hotel is 0.9 miles from Hudson Park and beach, and 1.5 miles from Iona College.Stylish rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as coffeemakers; microwaves are available on request. Upgraded rooms add complimentary breakfast, while suites have separate living areas with pull-out sofas. Room service is available.Amenities include a modern restaurant/bar serving Mediterranean cuisine. There’s also a seasonal outdoor pool, a hot tub and a gym, in addition to a lounge and a 24-hour business center. Pets are welcome for a fee. Parking is available.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • 9 min drive to Pelham Bay Park
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 32 times
  • The hotel has a nightclub
  • One of the few hotels in the area with an outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Talisha Blackburn

Booked this hotel via a 3rd party booking service, and there was a glitch in the app so when we got to the hotel, the rates were different because it was a weekend Spoke to the front desk attendant about the issue, and while very courteous, they could only lower our rate by $20 that evening based on their rates, which was $100 over our initial booking rate Since we were from out of state and celebrating our Anniversary, we decided to stay, as we wanted to begin our night of relaxing and quality time

That weekend, there happened to be a big wedding hosted at the hotel, so we ended up across the hall from rowdy guests Not the hotels fault Staff was very attentive and professional The room was really great Beautiful decor and very clean We easily got to the train station 5 minutes away and were in Times Square in 40 minutes The following day, we toured New Rochelle, which was nice, a lot of hand painted murals to see, and a diversity of food choices Nice weekend get away

Robin Mariotti

The noise from band is horrible I like to have a good time too and chose this hotel due to its proximity to I 95 Traveling and needed sleep

This you do not get here If I had known it was going to be this noisy, I would not have stayed If you are looking for a nice place to rest while traveling, this is not the place to stop You would be better off sleeping in your car

Angie Johnson

Remember to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any place This website will compare countless booking web sites and usually will have prices much cheaper than others! You’re welcome :)! This place is one of the best in this area

I’ve been staying here for years If you decide to stay here you won’t regret itWe had a great stay at the Radisson hotel Our room was clean, spacious and comfortable The dining was awesome! There were varities of foods, great music and drinks Totally recommended!

7. Westchester Marriott (4-star hotel)

About this hotel

This upscale hotel is 2.7 miles from the Tarrytown Music Hall and 4.2 miles from Sleepy Hollow Cemetery.The contemporary rooms have flat-screen TVs, coffeemakers and desks with ergonomic chairs. WiFi is available (fee). Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living and dining areas.Parking is complimentary. Amenities include a casual American restaurant, an upscale steakhouse, a business center and 23 meeting rooms. There’s also a spa and a 24/7 fitness center, as well as a hot tub, an indoor pool and an outdoor pool.

Things You Need to Know

  • 6 min drive to the new Tappan Zee Bridge
  • Guests liked the friendly service, which has a concierge
  • Some guests disliked the kitchenettes
  • Guests mentioned “Ballroom” 16 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Robert Miller

The Good: The room and hotel were very clean and well maintained Staff were friendly and helpful The bed and bedding were comfortable

The room had just the perfect amount of space, although the tub/shower was cramped (anyone over 5’7″ would have to bend down to get their hair wet) The location of the hotel is good being close to the freeways, and centrally located The Cooper’s Mill restaurant and Ruth’s Chris offer a fair amount of dining options without having to leave the hotel There were blackout curtains on the windows, which was great, but there was still the issue ofThe Bad: There was a good amount of light being cast in the room from the cable box on the back of the TV and the light from under the door Thankfully the location of the bed “hid” a lot of the under-the-door light, but nothing prevented the entire wall from being lit up from the green light from the cable box A recent study found that any amount of light in a room is enough to prevent a deep sleep, and I have always found this to be true In this case, it resulted in me never getting a solid night’s sleep and being generally grogging for the four days I was there And this was further exacerbated byThe Ugly: The walls are insanely thin Two of my nights ended up being late nights due to neighbors talking on their phones At first I thought they were just overly loud, but I don’t think this was true, just the lack of soundproofing in the walls Thankfully they retired by 10:30, but this was far later than I wanted to go to sleep (had to wake up at 4am the second time)

Mel Hess

5 night stay Screwed up reservation (wrong dates) Pool closed-appears to be a months-long issue with little effort toward resolution

Needed hotel maintenance to get in room (dead battery on door lock), next two days had to be rekeyed due to hotel requiring appearance at the desk to run credit card Hotel posts the weather at two entrances-forecast was six months old-tells you right away what the attention to detail is Titanium Elite member-never recognized by the staff Fitness area was once top of class; unfortunately at least four of the weight machines are in need of significant maintenance Aerobics equipment is state of the art Good location, the base restaurant is good (but expensive); not sure if the Ruth Chris restaurant is even open Housekeeping did a good job and worked around our schedule, and everything in the room worked Acceptable hotel for business trip but not up to the Marriott standard

Pete P

This is standard Marriott I’m very happy that the services are coming back after Covid! They actually have two redtaurant/bars! A Ruth’s Chris open seven days for dinner, and Copper’s Mill open 6 days a week for breakfast and dinner Quick and courteous staff

The rooms will need a refresh soon I prefer showers over bath tubs that I never use and are not very safe!

8. Hampton Inn & Suites Mahwah (3-star hotel)

About this hotel

This low-key modern hotel is 3 miles from Ramapo College, 33 miles from New York City and 38 miles from Newark Liberty International Airport.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks, ergonomic lap desks and coffeemakers. Some have pull-out sofas. Suites add living areas, minifridges and microwaves.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an indoor pool and a fitness center, plus a business center and event space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Mahwah Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned pools 32 times

Feedback From Real Customers

Caleb Kish

Matt from the front desk was absolutely amazing My girlfriend had not slept in some time and was stranded at LGA due to flight delays He ensured the room was made up early so she could check in early and sleep

As well, he was incredibly understanding, made sure to check in with her, and provide bottled water when she arrived There was an issue with people smoking in the hotel which he handled professionally and efficiently The rooms were nice and at a reasonable price I would highly recommend this hotel The customer service was phenomenal and it was overall a great experience

Danielle Maylath

Customer service was good, friendly, helpful

thank you! Breakfast was nice, our 2 queen bed studio was a nice, enjoyable space for the weekend everything was clean if I had to complain about anything, it would be that a few minor upkeep repairs were needed in the bathroom the towel hook falls out of the wall, so you cannot hang a towel on it, the shower curtain was missing a hook and the wallpaper was peeling a few inches in the bathroom Again, to me, just a few minor repairs, the room and hotel were still clean and those repairs would not keep me from returning or leaving a negative review Thank you Hampton Inn for a lovely weekend for my son’s graduation

Steven “Beechwood Photography” David

Very good indeedVery popular hotel Fully booked

So, the room condition reflected that a little Toilet lid was not clean Everything else fine Disabled shower/bath and extra large bathroom excellent Recommended for wheelchair access Room facilities excellent Cable TV limited (32 channels?) but fine for us Power and USB fineLoved the very comprehensive choices of the all you can eat breakfast Staff excellent!

9. Sonesta Simply Suites Nanuet (2-star hotel)

About this hotel

This straightforward all-suite hotel is set 6 miles from the Palisades Center mall and 9 miles from Nyack Beach State Park.The modern, understated suites come with free Wi-Fi, flat-screen TVs and full kitchens. They also include separate living rooms with sofas and desks.Free amenities include parking and a guest laundry. There’s also an exercise room and a business center, as well as a covered BBQ area and a convenience store. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 16 min drive to Harriman State Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned fitness centers 12 times
  • Guests mentioned laundry service 15 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

M

375 starsThe staff was mostly great, responsive and helpful Free laundry was nice

The room layout was comfortable, intuitive Inside the rooms was totally silent!I initially had great impressions but over time, became less amused The hallways were really moldy and the room mold was covered up with a spray to make it smell clean but over time the room mold got really strong as the toilets weren’t cleaned under the rim well enoughIt’s convenient to lots of shops, though not a lot of food/restaurants so the kitchenette is greatThe back parking lot filled up with people smoking drugs over the weekends Though I never felt unsafe in any way If the mold load was less I’d give 4 stars If it wasn’t a seeming drug destination, I’d give it 45For a stay of a few days, not over the weekend, it’s a decent-good value for the price For longer stays, it’s probably the best value in the area but that attracts some less-than-desirableness

sharelle Phillips

The only problem I had was I went to check in and they notified me of a 300 dollar deposit I had no pet therefore I shouldn’t have to do that nor should anyone else I’ve never had a hotel do a 300 dollar deposit

Or charge a 500 dollar smoking fee The rooms are very nice tho spacious and unlike extended stay, all the supplies are already in the room Truly non smoking and a nice gazebo with community grill Nice pet area too

Jason Mais

The hotel itself was nice, the amenities were good, the indoor store needs to stocked could have just been and off dayBut the real standout was the front dest clerk Her name starts with A not sure if I can use it

She was amazing, she made a situation that could have been terrible pleasant She is an amazing person to have at the front desk She gets 5 stars

10. Homewood Suites by Hilton Mahwah (3-star hotel)

About this hotel

This extended-stay hotel off New Jersey Route 17 is 2.3 miles’ drive from rail transportation into New York City at the Mahwah station and 2.9 miles; drive from Ramapo College of New Jersey.Traditionally furnished 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center. Additional amenities include a fitness room and an outdoor pool, plus 4 meeting rooms and an area shuttle.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests mentioned “dogs” 13 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vandella Rodriguez

I was doing a 45 day job in New York a while back and stayed at this Hotel the whole time It was a great experience and I don’t think I ran into any issues at all I miss the staff and I hope they are doing well

My room was always clean and comfortable The gym was so convenient and there’s a grill near the pool I used to cook on It features a full kitchen and large roomy restrooms Bubble baths were always a plus to end my long days Laundry room on site was awesome as well Thank you Honewood suites for welcoming me in like family

Britta Kuo

What wonderful customer service from the front desk concierge! Our King Suite was perfect for myself and boyfriend Not to mention, service dog and large crateThis hotel is clean and offers a TON of amenities

You’ll find open access to business offices, 24 hrs, and an extensive snackery that offers both healthy and organic options as well as your usual junk food for those who want to go all-out when enjoying themselvesTheir breakfast buffet is quite varied and offers truly fresh fruit, multiple yogurts and multiple nuts A variety of bagels that you can toast alongside breads Oatmeal that you and dress up, coffee with options dairy and non, egg, sausage, and TATER TOTS! clearly this breakfast is a 🏆 ✌️ win You can eat gluten free, vegan, vegetarian, or whole out junk food if you want There is something for everyoneFrom a former front desk manager, B&B Inn-keeper, and hotel housekeeper, I speak from experience Way to go!

Damaris T.

Our first and I think last We had a 2 bedroom suite and everything was not what we expected at all The outside was much nicer looking then the inside especially the room

The room look very old and chairs, sofa walls stains and dirty looking The carpet look gross We paid 306 per night which was too much for this place for sure We never paid that much a night nor have we stayed in a 2 bedroom suite before but very disappointed The pool and the area it was in was beautiful Free breakfast was ok

11. Hilton Woodcliff Lake (4-star hotel)

  • Address: 200 Tice Blvd, Woodcliff Lake, NJ 07677
  • Phone: (201) 391-3600
  • Ratings: 4.0 (1166 reviews) Very good Eco-certified
  • Website : Hilton Woodcliff Lake
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel, set on 21 acres, that offers 2 pools, sports courts & a restaurant/bar.

About this hotel

Set on 21 acres, this resort-style hotel is 25 miles from New York City and 31 miles to West Point Military Academy.All rooms offer contemporary decor and include flat-screen TVs and Wi-Fi. Suites add wet bars, and executive rooms provide access to a lounge with breakfast and evening appetizers.Amenities include a restaurant/bar, a heated indoor pool and a seasonal outdoor pool. There’s also a fitness center, jogging trail and sports courts, as well as a business center. Event facilities include multiple meeting rooms, a ballroom and an amphitheater. Breakfast and parking are available.

Things You Need to Know

  • 15 min drive to the Saddle River County Park
  • Some guests complained about the unclean rooms
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned room service 19 times
  • Guests mentioned bars 61 times
  • The hotel has a game room
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Matt “Deadman” Green

Absolutely wonderful hotel! The staff was fantastic and friendly! The grounds around the hotel are gorgeous! Plenty of space to roam around outside, located in a nice area too! I enjoyed my room plenty, and the pool looked nice I would recommend staying here, and I’ll probably stay here again too! Very short distance to the BMW training facilities!

Aimee Shannon

The grounds are lovely That’s the extent of my positive comments Room was dirty, like clumps of hair and nastiness dirty

There was mold in the shower Only a few of the lights worked, despite messing with all the various configurations The hairdryer was stuck on cold Not nearly enough towels, especially considering if your stay is under 3 days, you don’t get maid service or any fresh amenities The bathroom light didn’t work The shower had a slant for drainage, but the floor was slippery and there wasn’t adequate safety handlesWorst of all, it is a long walk from the parking lot to the 2 elevators for the entire hotel, and from there it is a long walk to the rooms So not handicapped friendly, at allWould absolutely never recommend

Amy Thanasides

We booked a room on 5/21/22 for 2 nights This hotel is local for us and we have stayed here before To say that the quality and cleanliness has gone down hill would be an understatement

Dead plants at the indoor pool No clean towels The indoor pool was another level of loud and hot It utterly disgusting, but having my kids with me who were desperate to swim I allowed them to go in My skin was crawling The main reason I booked the room was because when I called I was told the outdoor pool was open for the season then when I get there I’m told that I was given the wrong the information Completely disappointed my kids The hotel was completely booked and crowded The room was dingy with stained carpet and stained sink We didn’t even stay We canceled our room by 6 So we checked in at 3:30 and left by 6:30 They want to charge me $230 for that I can’t get Hotelscom to give me a refund and I can’t get anyone on the phone at the hotel to speak with me It’s always the manager isn’t in or available Absolutely ridiculous Never again As for the response from management stating that they can’t refund from third party websites well that’s interesting since I have an email from hotelscom stating that they reached out to you to get the refund and you declined to approve it So each company is just going to blame the other and I’m out the money for services not rendered

12. Residence Inn by Marriott Wayne (3-star hotel)

  • Address: 30 Nevins Rd, Wayne, NJ 07470
  • Phone: (973) 872-7100
  • Ratings: 4.3 (431 reviews) Very good
  • Website : Residence Inn by Marriott Wayne
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Unassuming, all-suite extended-stay hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This unpretentious, all-suite extended-stay hotel is 6 miles from the Paterson Museum, and 5 miles from both Laurelwood Arboretum and Paterson Great Falls National Historical Park.Ranging from studios to 1- and 2-bedroom suites, the informal quarters offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus kitchens, and tea and coffeemaking facilities.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an indoor pool and a hot tub, as well as a patio with a BBQ grill.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and microwaves
  • 10 min drive to the Pietro and Maria Botto House
  • Guests praised the service
  • Guests mentioned “suites” 17 times
  • The fitness center has elliptical machines and weight machines
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Bob Bennett

Pool closed with no information out to the guests!Breakfast items (example eggs), out of stock by 8:30?!Complained about the guests above us pounding on our ceiling for 4 straight days, without anything being done about itThis was our 3rd time staying at this location this year & it will be our lastIt’s turning into a long term, low income rental property with some guests staying for 3 – 8 years!Horrible service and callous staff

tiffany barrentine

The hotel and amentites at this establishment is very nice However, I gave a bad review due to being racially profiled by Phillip ( front desk suprrvisor) on Feb 12, 2022 We asked Phillip for direction for pool where he stated the pool was filled to capicity, we should make a reservation for another day

Although we had a 5:30pm for this dateNext, he followed us to the pool area and and stated we have too many people from our group in the pool He informed us that each 2 bedroom suite can have 6 guest in the pool Our group consists of 6 kids 1 adult to supervise while 4 adults sat near the pool (fully dressed) Phillip counted all the black people and the pool and stated we have too many people in the pool We explained to Phillip we were not with the other group of black people ( group of 4) The He left Phillip returned 15 minutes later stateing our children are laughing and talking too loud, they must keep their voices down Or less we will be asked to leave the pool area He left again 10 minutes later Phillip returned This time he began yelling at our children and threated to put them out the pool if they didnt use their inside voices instead of laughing and playing in the pool In my child’s defense my husband and I asked Phillp to talk with the adults instead of frightening our children Plus it’s the respectful thing to do Phillip stated ” no I will tell the children Since they are unsupervised” hewas so out of control he proceeded to yell at our children ( ages 5,7,8) again I have a picture of our group of kids in the pool and a video od Phillip yelling and threating our childre at the top of his longes This made my family and I very uncomfortable and I was afraid of what Phillip might say or do to our children next We didn’t want the situation to escalate so we left before our reservation time ended We feared Phillip continueing to harrass us and wasnt to remove our children from the hostility Maybe Phillip was overwhelmed woth the hotel being completely book up due to a wedding party We hope this doesnt happen to anyone else

Vu-An Foster

I stayed here this past weekend with my family and I am giving this hotel a 5 stars The General Manager Tonya was extremely helpful and pleasant to deal with Her staff provided impeccable customer service as well

We enjoyed the hotel amenities including the Continental breakfast and pool & hot tub The only con I have is I wish the room was a bit bigger but that didn’t stop me for booking again next month!

13. Residence Inn by Marriott Saddle River (3-star hotel)

About this hotel

This relaxed all-suite hotel off Route 17 is 3 miles from The Hermitage historic site and 9 miles from Campgaw Mountain Ski Area.The modern studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living areas, and some have fireplaces.Freebies consist of hot breakfast, parking, and weekday evening socials with snacks, as well as a grocery delivery service. Other amenities include a seasonal outdoor pool, a hot tub and a fitness center, plus BBQs, meeting space and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 6 min drive to The Hermitage
  • Guests mentioned the service is friendly
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

rachelle moore

I thoroughly enjoyed staying here I come into town often on business and I will now stay here when I do The room was clean and my bathroom was very well lit – which is very important to me

The staff was friendly and they offered hot breakfast items which was appreciated It was nice to have a sitting area separate from the bedroom so I didn’t feel like I was in a hotel The mini kitchen was a nice amenity and included a full size fridge, microwave, sink, dishes and silverware It was quiet at night which was good The mattress wasn’t the best; it was okay They don’t have room service but I was easily able to get food through Uber Eats which was nice

Shaik Abdul Cader Shaik Dawood

Nice and cozy The staff are all super friendly and very hospitableLove the library (both for kids and adults) section which has board games, and puzzles as well

The gym has your basic needs met, and for covid safety measures, you’ll need to book a time slot in advanceBreakfast spread is decent It could be better though

Van

I only gave the location a 4 because it took us 45-50 minutes to get to NYC but that was expected The staff was amazing! We had a deadbolt and toilet issue within an hour that they immediately addressed They gave us a great list of restaurants & stores that were within 1-2 miles & no freeway (score!)

Parking at the hotel sucked b/c they were busy but it didn’t hinder my stay

14. Hilton Pearl River (4-star hotel)

About this hotel

Set on 17 acres of woodland, this grand chateau-inspired hotel is 7 miles from the Palisades Center shopping mall and 30 miles from downtown New York City.All rooms (many with views of the adjoining Blue Hill Golf Course) offer sophisticated French-style decor and custom-designed beds, plus desks, flat-screen TVs and free WiFi. Suites add kitchenettes.Amenities include an on-site restaurant serving modern American cuisine, a stylish bar, fitness center, indoor pool, sauna and whirlpool tub. There’s also a business center and 22,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Palisades Interstate Park Commission
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests mentioned “banquets” 10 times
  • The hotel has a sauna
  • Guests praised the stylish bar

Feedback From Real Customers

Steven Sobol

The Hilton Pearl River staff are all truly exceptional They are hard working, attentive and went above and beyond to insure our stay was a smooth and enjoyable one The pool is very nice and staffed with lifeguards, something that you don’t find at most hotels and I really appreciated considering that I am traveling with a small child

The restaurant had a great selection of food and the service was excellent The banquet facilities are beautiful There is a well equipped business center and fitness center The rooms are updated and very clean Everything was perfect! I would definitely recommend this Hotel

Margarette Allyn

The hotel is beautiful inside and out I felt like I was at a Great Gastby partyThe staff was above and beyond friendly and accommodating

The issue I did have is we did not know the hot tub and sauna were out of order until we and a group of kids went to use itThe front desk staff are left to tell guests this and management should do a better job communicating this to guest before hand; not the staff who seemed to have enough to deal withFor the amount of money per night for rooms, I would have liked to enjoy the hot tub and sauna as well as not pay to have a refrigerator in the room, a $10 charge for entire stayThey could also provide microwaves as well Families with children need to reheat food for when restaurants are closedOther than that I would stay again; I love Hilton hotels and again, the staff was amazing

Chelsea Victoria

Let me just say this… I stayed here for one night as a romantic getaway with my partner To our dismay, we were clearly treated differently This hotel is quite fancy and the room was very clean

My problem wasn’t the room or location, but some of the staff who made us feel very uncomfortable We had dinner at Two Henry’s, where we had a young waiter who was helpful and nice However, another waiter who was not tending to us kept asking questions Leading up to him asking us what room number we are in I thought it was inappropriate I don’t know why he thought it was okay to ask us for our room number Especially because he wasn’t even our designated server It seemed as though the staff wanted to keep an eye on us since I am Latina, and my partner is of very deep complexion We couldn’t help but feel like we were being watched It upset me Not that it’s anyone’s business, but we are both college graduates with respectable careers and to be treated like we were a threat or there for trouble did not sit right with me I enjoyed my room and the amenities, but unfortunately I will never stay here again knowing how the staff treated us I have experienced discrimination and tension before in my own personal experiences, but being with my partner, I experienced an indescribable feeling of projected shame It was unnecessary and I didn’t appreciate it

15. Hyatt Place Fair Lawn/Paramus (3-star hotel)

About this hotel

This unassuming hotel is 2 miles from Paramus Fritz Behnke Historical Museum, and 7 miles from both the Lambert Castle Museum and Paterson Great Falls National Historical Park.Decorated in neutral tones, the straightforward rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus sitting areas, pull-out sofas and coffeemakers.Parking is complimentary. Other amenities include an indoor pool, a gym and a cafe/bar, plus a 24-hour market and meeting space. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the George Washington Bridge
  • Some guests complained about the beds
  • Guests mentioned the bathrooms are unclean
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Daryl Harris

Affordable and comfortable place to stay on business Its not fancy but has the comforts of home you would expect to find The cleaning service does a great job and the free breakfast is okay

I’ve stayed in some that were worse and some that were better Highlights are ; the staff is friendly and helpful , the building could use some work and a 20oz drink is almost 4 dollars at the desk, also there’s some remodeling going on so there construction materials everywhere

kim sandoval

This was by far our favorite Hyatt on our trip The rooms are always consistent at Hyatt What made the difference was the staff

Excellent breakfast buffet each day Consistently had great coffee (strong but not too strong) and the management had the best set up with 3 different coffee stations with all the supplies needed so multiple people can get coffees at the same time They were always restocking items so you rarely waited for anything They also consistently had oatmeal, yogurt, and fresh fruit cut up and added blueberries and other fresh fruit They did the best job of rotating the warm breakfast items as well The staff were friendly and helpful Our room was kept clean while we stayed for the week Hyatt should use this hotel as example for others

Gurnoor Pannu

The staff is amazing! Everyone was so helpful, they would go out of the way to help me out! The room was perfect, I went there to take my exam and as I had requested I was given the exact room, rather better! Everyone was so cooperative all alongTanisha was the best there, she and Justin were always a great help to me and made the best coffee for me I highly recommend this place, it’s amazing

Had the best experience with hyatt till date

16. Tarrytown House Estate on The Hudson (4-star hotel)

About this hotel

Anchored by an iconic 1840 mansion, this upscale hotel and conference center is less than 1 mile from the Hudson River and 2.2 miles from Tarrytown.The sophisticated quarters are split among several buildings, and range from traditional hotel rooms to the posh Georgian-style rooms in the historic mansion. All have free Wi-Fi, flat-screen TVs, coffeemakers and seating areas. Some of the mansion rooms have a patio.There’s a tavern-style restaurant and bar serving American fare, plus a business center and 30,000 sq ft of meeting space. The hotel also offers a spa, a fitness center, and indoor and outdoor pools.

Things You Need to Know

  • 4 min drive to Sunnyside
  • Some guests disliked the kitchenettes
  • Guests mentioned the service is unprofessional
  • Guests praised the tavern-style restaurant
  • Guests praised the grounds
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Michelle D.

Gorgeous property Room was nice but wasn’t cleaned properly before my arrival There was old food and drinks in the refrigerator

The safe didn’t work Wallpaper peeling off the walls and there was a used towel hanging on the shower rail Regarding the Pool: The website and the signs at the pool say “adults only” (which was THE reason for booking there) but the pool was filled with kids and the occasional crying children Would have been fine had I willingly known the pool was not advertised as adults onlyFood is outrageously expensive I ordered a pasta dish for dinner in my room It came in a small round plastic takeout container With all the service charges, taxes and tip it cost $52 There was nothing extraordinary about the dish Pic of pasta below The surroundings and property itself were beautiful, but I would not stay there again Didn’t get what I paid for

Ariana Milligan

I stayed at this hotel for a wedding and enjoyed it! You could tell that they’d recently updated the furniture and wallpaper in the rooms I appreciated the blackout curtains and comfortable bed! The room itself was also very clean The hotel is older, but the property has a fascinating history and is quite charming

The staff we encountered were incredibly kind and professional

Anon A

Poorly managed property with disorganized staffThis could’ve been a great hotel with a change of staff an better managementWe got a preview before our trip when we were trying to figure out if there were any restaurants on site that served breakfast

We were told no – twice, when we called the property, only to find out later that there is, in fact, a full service buffet dailyWe checked-in early, only to be given a room where the door and the window would not lock We called the front-desk (getting through there itself is a challenge and took us 20 mins each time after being put on hold), asked to be moved into another roomThey respond “Oh Yes! I forgot that room doesn’t lock” How does something like this slip your mind? Doesn’t your check-in system allow you to block a room that requires maintenance?After waiting for half hour, we had to walk over to the front-desk, someone came back with us to transfer to another room but the window would not lock there At the 3rd try, they tried to move us into a room with a king bed (we had requested for 2 doubles) After wasting 2 hours, we finally settled in the roomService at breakfast left a lot to be desired The waiter was rude Coffee was not refilled When we requested for a refill and waters for the table, he “forgot” to refill my husband’s cup and “banged” the glasses of water that he filled on the table so that they spilled on the phone that was lying besides itNot sure whether his problem was with us or with the jobTO Summarize:Pros: The location of the property is greatCons: The hotel rooms need work – not for an upgrade but to make them basic and acceptableStaff and Management need a changeDefinitely not worth the price that they charge per nightHighly recommend an alternative location for potential guests until the hotel has worked out their kinks

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