hotel with waterpark in Orem, UT

1. 5th East Hall – Bed & Breakfast (4-star hotel)

About this hotel

This intimate B&B and wedding venue is 3 miles from Utah Lake, and 9 miles from both Timpanogos Cave National Monument and Powell Slough Waterfowl Management Area.Plush, individually decorated suites feature Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus fireplaces and minifridges. Some offer whirlpool or claw-foot tubs; individual touches may include jungle decor, round beds, under-floor fish tanks and/or water features. Room service is offered.Breakfast is served in-room. Event space is available.

Things You Need to Know

  • 7 min drive to Evermore Park
  • Guests mentioned “waterfalls” 11 times
  • Guests mentioned showers 31 times
  • Guests praised the bar

Feedback From Real Customers

Melissa Collado Freeze

We stayed in the Maui suite and really liked it Checking in was super easy and the room was nicely decorated There’s a lot of privacy and the whole experience was fun

The breakfast was good but came cold when we requested it at a later time, so I’d recommend getting it around 8 Although the suite was pretty cool, it had some things that needed fixing It took more than usual for both the bathroom sink and the shower to drain The toilet room was covered with a panel instead of a door We didn’t mind but we did notice the panel was a little difficult to fold Overall we had a good experience and would stay here again to try a different suite

Alex Condie

Our stay here was terrific! Each room is quite unique so my review only reflects staying in the Tahiti room The location is a little weird to find but when we arrived I was happy with being able to just key in the code and get straight into our room – no check in process whatsoever I really liked the theming of the room with real sand and the floor fish tank being nice touches

Bed was surprisingly comfortable (but the frame really needed some WD-40, so squeaky!) The breakfast was good and they were flexible on when to bring it The complementary snacks and movies in the hallway were nice as well This is specific to the Tahiti room but I didn’t realize there was no standing shower, just the tub and a short shower head wand It wasn’t really a problem but if we stayed for more than one night it would be a bit of a painOverall though, we had a wonderful time and will be back

Cole Jolley

My wife surprised me with a weekend getaway at 5th East Hall – Bed & Breakfast It was a ton of fun going into the Tahiti themed room and spending the evening thereWhat we enjoyed about the place:- We loved the theme and how they tied it into everything found within the room

Because of the Tahitian theme, there was actual sand in our room near the large tub- There were complementary snacks and a complementary breakfast, as long as we requested it which wasn’t bad- They had a small DVD selection that you could take a movie from to watch in your roomThe reason for taking off a star:- The bed The frame for it was beautiful and fit right into the theme It squeaked like no one’s business You move slightly and it would make a loud squeak Enjoying each other’s company made for a stressful time when our room was right next to the front desk Even sleeping in the bed was rough Didn’t get a restful night due to it making constant noisesWonderful place that we will visit again! Would recommend

2. Residence Inn by Marriott Provo South University (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from the downtown area, 3 miles from Brigham Young University Museum of Art and 2 miles from Provo Pioneer Village.The casual 1- and 2-bedroom suites provide kitchens, living rooms and dining areas, in addition to flat-screen TVs and complimentary Wi-Fi.Hot breakfast and parking are free. Other amenities consist of an indoor pool, a fitness room and an outdoor BBQ area.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Provo City Center Temple
  • Guests praised the service
  • Guests mentioned pools 14 times
  • Guests praised the breakfast

Feedback From Real Customers

Laurie Stringham

The rooms are beautiful and have a full kitchen I love the unique layout and was thrilled with the service and the friendliness of the staff The place of just off the freeway in Provo

It is a great Provo location, if that is your destination A bit far from the airport though The need was comfortable and I slept well, which is more then I can say for most places I have stayed at Definitely worth the price and drive

Katherine banker

Beautiful stay Big friendly entrance Cheerful staff

Rooms are clean, large with everything you would need traveling Guest laundry was clean and equipped with top of the line units Very impressed $4 to wash a load of clothes Thank youBreakfast was wonderful Pleasant surroundings, staff Incredibly professional Good selection Location is perfect, close to any commercial business you desired Great stay Thank you

Heather Drake

The hotel looks great which is why I give it two stars instead of one I booked this place based off of reviews and proximity to I15, but should’ve gone with one of our trusted usual spots After finding dirty underwear in the pullout sofa and reporting it, the staff seemed very lax about it

Then the bedding was covered in hairs and crumbs… I absolutely would not recommend

3. Fairfield Inn by Marriott Provo (3-star hotel)

About this hotel

An 8-minute walk from Provo Towne Centre Mall, this casual hotel off I-15 is 3 miles from both Brigham Young University and Seven Peaks Water Park.The warm, unassuming rooms offer free Wi-Fi, smart TVs and iPod docks, plus microwaves, coffeemakers and minifridges. Suites add separate living areas with pull-out sofas.There’s complimentary parking and hot breakfast, as well as an indoor pool, a hot tub and a gym. Other amenities include a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Provo City Center Temple
  • Guests liked the friendly service
  • Guests mentioned hot tubs 11 times
  • Guests praised the indoor pool

Feedback From Real Customers

Becky Mckinney

Edited review after second stay:Stay 1 (4 stars): Front desk people were super friendly and responsive Room was good not great It was mostly clean but needed renovation (holes in carpet, stains on walls, holes in curtains, etc)…basically it felt used

they did not clean the room between nights but told us if we needed something to just ask We did ask and it was provided There was a decent sized fridge, microwave and sink for the kitchenette area The windows fogged (probably old) AC/heater worked perfectly though kinda loudGreat location and easy to get to In-door pool and hot tub Workout room was nice with good equipment and there was guest laundry on the second floor The breakfast had decent options, even a few hot itemsHad the room not needed repairs I would have given it 5 stars I would stay here againStay 2: (2 stars) we returned 1 week later…disappointed this time Front desk still very nice This room was clean but in need of repairs When we tried to eat lunch the in the lobby with some of friends (in the eating area) the front office was surprised and said the area was closed Closed? Why offer a lobby eating area if we can’t use it? This was 11:30 am and housekeeping started to mop where we were standing while we were standing there with our friends There was no maid service for the rooms and when I asked for extra towels they were not provided 3 nights, 1 small shampoo, 1 small lotion, 3 towels for 4 people, shower would get warmish, Limited late check out, limited early check in and the list goes onNot that it matters, but we are titanium elite…which means we have spent a lot of time and money in this hotel family Very disappointed in this stay If management cannot provide the service they used to be able to provide, then decrease the cost of stay Paying the same for less seems unfair Please treat your paying guests with respectHad the front desk people not been kind and the location not been so good, this would have been a 1 star experience

pizzaguy j

Great location Clean, comfortable room Amazing breakfast

Great pool and hot tubThe one nock I had was that the bathroom sink wouldn’t drain It’s like the plug wasn’t attached to the stopper rod you pull up on that us supposed to plug and unplug the stopper But I was able to wedge the little soap dish under the plug so the sink would drain I left it like that so hopefully maintenance/housekeeping will see the problem

Nicholas Madison

Everything was just right The lobby had a warm atmosphere with plenty of seating and the parking lot was well litThe most common problems I encounter with any hotel are mold due to air conditioner problems/cleanliness, soiled linens, and beds that are caved in

I had no problems with this room, however, other than there was no shampoo but that’s no biggie!I slept wonderfully and I would highly recommend this hotel

4. Home2 Suites by Hilton Lehi/Thanksgiving Point (3-star hotel)

About this hotel

This all-suite, extended-stay hotel is a 14-minute walk from Thanksgiving Point Gardens, 1.2 miles from Outlets at Traverse Mountain and 10.4 miles from Timpanogos Cave National Monument.The studios and 1-bedroom suites have basic, modern furnishings and decor (including plush beds), and feature full kitchens, bathrooms with granite countertops, and living areas with sofabeds. All offer free WiFi and 42-inch flat-screen TVs.A complimentary continental breakfast buffet is provided in the functional dining area. Other amenities include an indoor saltwater pool, BBQ grills and fire pits, a combined laundry/fitness center, and a grocery store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 13 min walk to the Museum of Natural Curiosity at Thanksgiving Point
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 17 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Tonya Cox

Home 2 is a great hotel I highly recommend them One of the things we’ve loved is their amazing breakfasts that are included

We were sorely disappointed with the offering here It may be due to Covid19 changes Most hotels just do a grab bag now days so it wasn’t just that at least, but the offerings were very poor compared to what I’ve experienced at every other Home 2 I’ve stayed at The pool towels were not stocked The room was clean so comfortable with great amenities Even though it wasn’t the best Home 2 we’ve stayed at I would still come again and still highly recommend them

Kevin Hart

The breakfast was honestly the worst breakfast I’ve ever had at any Hilton, Marriott, or IHG property The egg bowl was absolutely disgusting, I noticed a couple other guest who threw out the bowl as well being as it was one of the very few options being served that morning Very disappointing

Also I accidentally left a birthday card for my wife in the room along with a gift card inside the envelope, did they find it? Of course not The room is your standard Home 2 Suites, only issue was the breakfast Honestly I find it very hard to say I will be back to this exact property because of this It was that bad

5. Hines Mansion Bed & Breakfast (3-star hotel)

  • Address: 383 W 100 S, Provo, UT 84601
  • Phone: (801) 374-8400
  • Ratings: 4.7 (191 reviews) Excellent
  • Website : Hines Mansion Bed & Breakfast
  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern amenities combine with Victorian polish & full breakfasts at this B&B in a historic mansion.

About this hotel

This B&B in an 1895 Victorian mansion is a 2-minute walk from the Covey Center for the Arts and a 10-minute walk from Provo’s Amtrak Station.Individually styled rooms, some with turn-of-the-century decor and period furnishings, have free Wi-Fi, whirlpool tubs and televisions with cable channels. First-night stays come with a bottle of Apple cider.A full breakfast is served in the dining room, while cookies, cakes and fruit are available from the kitchen throughout the day. There is also a lounge with an Italian marble fireplace and a library of games.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to the Provo City Center Temple and North Park
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “romance” 11 times
  • Guests praised the breakfast

Feedback From Real Customers

Elizabeth Dodds

This is one of my absolute favorite bed and breakfasts The rooms are unique and beautiful with lovely decorations and furniture The baths are big and the beds are comfy

And the breakfast is scrumptious! We had the lemon ricotta pancakes with a berry spread and sausage on the side So delicious! If you like a classy, quiet bed and breakfast atmosphere, you will LOVE The Hines Mansion

Tiana Alexandria

This BnB is so lovely The decor is beautiful and well thought out We enjoyed listening about the history of the building and pieces inside

They were very, very accommodating despite the mistakes I made while booking (sorry again!) I felt at ease while in the mansion and even more relaxed in our room We stayed in the Library and the Kitty Hines Both were spectacular and it was such fun experiencing both styles Breakfast was delicious and they were mindful of an allergy in our party I will admit that hotel cost factors greatly into my decision when booking lodging, but I we will most definitely be staying at the Hines Mansion again My only regret is not staying here our first two nights in Provo They have popcorn, cookies, water, coffee, tea, hot chocolate and a great collection of movies all ready for your stay We can’t wait to come back!

ColdplayCarrie A

We spent a night in the Eagle’s Nest for our anniversary Everything about the Hines Mansion is awesome They were so helpful and friendly

Since it’s an old house, i was worried about it feeling dirty, but everything was very clean This place has the homey feel with all the extras plus all the things you would get in a nice hotel Even though eating breakfast with strangers is something that isn’t top on our list, it turned out to be so fun! We really enjoyed chatting and found some weird connections between all of us I highly recommend this place It was much better than staying in a hotel Thank you for everything!(Ashley, I found my necklace! But got a new phone so I lost your number 😊)

6. Hyatt House Provo / Pleasant Grove (2-star hotel)

About this hotel

Set a mile off Interstate 15, this relaxed all-suite hotel adjacent to Evermore Park theme park is 8 miles from American Fork Canyon, and 10 miles from the Thanksgiving Point garden and museum complex.The warmly furnished studios, some with sofabeds, provide kitchenettes, flat-screen TVs and free Wi-Fi. Suites add separate living areas.Breakfast and parking are complimentary. A casual bar serves light snacks. Other amenities include an outdoor pool, a sauna and a gym, as well as a 24/7 snack shop, and a patio with a fire pit and a BBQ area. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 4 min walk to Evermore Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “omelettes” 10 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Antti Patomo

We made a same-day reservation and I was pleased with the whole experience Service was professional and pleasant, the room was clean with a big shower I liked the short distance from the freeway yet far enough to not hear any noise though our room was facing away

A great place to lodge if no need to have shops within a walking distance

Allen A.

This is definitely a 2 star hotel The rooms aren’t as updated as the pictures lead you to believe I could also hear my neighbors on either side, which doesn’t allow for privacy

The hotel amenities are nice and the lobby was well maintained The breakfast was ok Everything was basically processed food The eggs had too much liquid thoughThe staff were pretty friendly and approachable The housekeeping staff always greeted me in the hallway

Elle Pizzo

After hotelscom botched our reservation, LT and the Hyatt house team worked tirelessly to get us a room when they were completely booked at 12am You’d be hard pressed to find staff that care these days, and this is why I highly recommend this place

Breakfast was good, plenty of snacks were stocked, the room was clean and updated as well Thank you so much!!!

7. Hyatt Place Provo (3-star hotel)

  • Address: 180 W 100 N, Provo, UT 84602
  • Phone: (801) 609-2060
  • Ratings: 4.4 (356 reviews) Very good
  • Website : Hyatt Place Provo
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed rooms in a contemporary hotel offering free Wi-Fi & parking, plus an outdoor pool & a gym.

About this hotel

Next to a courthouse and a block from the Utah Valley Convention Center, this modern downtown hotel with mountain views is a mile from I-15. The Brigham Young University Museum of Art is 2 miles away.Casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofabeds and coffeemakers. Some rooms offer views of the mountains.Parking is complimentary. Hot breakfast is available. There’s also a bar/lounge serving coffee, bar bites and cocktails. Other amenities include an airy lobby with sofas, as well as a fitness center, an outdoor pool and a sundeck. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Walking distance to the Provo City Center Temple and North Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chris Goodman

We had the wonderful fortune of meeting Hailey while at this hotel Upon our check out, my daughter left her night guard and retainer in our room We noticed late that night, once we arrived home, that the retainers were missing

Haley and the other Hyatt Provo staff, took the time not only to keep track of such an important item, after housekeeping, but also shipped via priority mail, my daughters retainer, to our home Staying here, with such exceptional staff is more similar to staying with family rather than a hotel THE STAFF HERE AT THIS HOTEL ARE EXCEPTIONAL! Thank you Hyatt Provo, for helping us!PS: we also LOVED dining at the Station 22! EXCELLENT MAC AND CHEESE AND SALADS, as well as reasonably priced!!

Sheikh Rahman

I had good experience staying here The manager was extremely courteous and checked on us to know how was the stay and if we had any concern No complain about parking as I knew beforehand

Their parking should be available in July Till then paid parking in Marriott (10$) or a little far free parking Suite was extremely clean, spacious and comfortable

Eric Richard

Stay away from here Other reviews are not telling the truthNo parking

Prewrapped, basic breakfastFor the amount of money they charge, it should be way more convenient We literally had to WALK in the mud on a busy street a block away to park and get to our bags This isn’t your “normal” hotel experience The staff wasn’t overly helpful, almost as if it were your fault they have no parking Then breakfast was far below average It felt more like a quick grab at the gas station spot than it did a hotel breakfast I’ve gotten used to at other hotelsReally stay away from here Very bad experience

8. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

9. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (532 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

10. SpringHill Suites by Marriott Provo (3-star hotel)

About this hotel

This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 11 min walk to the BYU Museum of Paleontology
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Serina S

Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly

The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark

Trisha Kaiser

Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her

When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards

Ron Johnston

Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot

Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties

11. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)

About this hotel

Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 5 min drive to Evermore Park
  • Guests liked the service
  • Guests mentioned hot tubs 17 times
  • Guests liked the indoor pool

Feedback From Real Customers

Chelsie H

Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items

The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again

Dave Houston

The hotel was clean but is in need of a face lift My room was in the NW corner, closest to the freeway The noise from freeway traffic was extremely loud

By 5:30 sleep time was over The pool area needs some deep cleaning The breakfast was pretty good The second morning’s breakfast looked very appealing but I couldn’t partake Biscuits and gravel, pancakes, etc Had it not been for the rooms location in proximity to the freeway I would have rated it 8/10

StandingTall 710

Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly

This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you

12. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

13. Staybridge Suites Lehi – Traverse Ridge Center, an IHG Hotel (3-star hotel)

About this hotel

Set among businesses and less than a mile from I-15, this unfussy all-suite hotel is an 8-minute walk from shopping at the Outlets at Traverse Mountain and a mile from the Museum of Ancient Life at Thanksgiving Point.Relaxed studios offer free Wi-Fi, flat-screen TVs and kitchenettes, plus sitting areas. The 1- and 2-bedroom suites add living rooms.Parking and a breakfast buffet are complimentary. Other amenities include a heated outdoor pool, a hot tub and a sundeck, as well as a lounge and a gym. Guest laundry facilities are available.

Things You Need to Know

  • Guests liked the rooms
  • 14 min walk to the Museum of Ancient Life at Thanksgiving Point
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Steven Phillips

We had such a good experience overall The staff was incredibly kind and helpful – they always greeted me when I walked in and asked if there was anything they could get me Our rooms were nice and accommodated our group well

The workout equipment was great – much better than most 2-3* hotels I’ve been to Same can be said about the breakfast Overall we enjoy our stay very much

Mary Manuel

I have stayed in this brand hotel in the past This particular location is above and beyond what I have seenThe customer service was kind, courteous, and helpful

There is ample parking The breakfast (even at 9:00 when we came down) was delicious and had a wide variety of food The rooms are pristine Nicely laid out, beautifully decoratedIt was the perfect stop for us on our way from Colorado to California

Brenda Jones Sharpe

This hotel has nice rooms which I’d classify as Mid Tier My highest ranking of four stars for service was all about the employees Everyone I encountered was professional, personable and always polite

Everyone provided a genuine smile or an offer of assistance at every turn This hotel was clean and the cleaning staff took pride in ensuring it stayed that way I highly recommend it

14. Sundance Resort (4-star hotel)

About this hotel

Set at the base of Mount Timpanogos, this upscale, Robert Redford-owned mountain resort is 23.4 miles from the Timpanogos Cave National Monument and 14.9 miles from Provo.Rustic-chic quarters feature wood furnishings and Native American accents. Standard rooms come with designer toiletries, coffeemakers, iPod docks and free Wi-Fi, while studio rooms add minifridges and fireplaces. Suites offer kitchenettes or kitchens, sitting areas and decks or patios.Free parking is provided. There’s a grill and a fine-dining restaurant, as well as a cozy bar. Other amenities include a spa, a fitness center and an art studio.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Mount Timpanogos Wilderness
  • Guests praised the friendly service
  • Guests praised the fine-dining restaurant
  • Guests mentioned “Zip line” 134 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Dan Michaud

Came for a corporate retreat event but extended our stay to be able to enjoy it longer Perfect mountain retreat Our cabin view was spectacular

The ski conditions were better than I would have thought considering there hadn’t been any snow in 6+ weeks Was expecting icy, but they do a good job grooming what they have We didn’t see them making any new snow all week yet coverage was not bad Would definitely return for another relaxing stay

Nicole Parish

Another excellent brunch and overall experience with the Sundance team We attended Easter Brunch, the afternoon session, and found it to be as great an experience as when we attended in the morning several years ago The food was excellent, with plenty of availability of everything

The team was fantastic as well, going above and beyond on a busy day to make sure we had a great experience Favorites this year were the prime rib and the brioche French bread Overall, I’d highly recommend and say that you can’t hit this brunch at a bad time

Meghan Burgan

Beyond excellent, it’s an exceptional property We had a studio room I never wanted to leave Adorable balcony with gorgeous tree views, fireplace, super comfy bed and pillows, perfect size for my husband and I

Staff was filled with smiles, great conversation, helpful with recommendations, everyone we encountered was top notch!Every single bar or restaurant was the BEST, especially The Foundry for dinner Definitely make reservations before you arriveWe didn’t have time to ski but I can’t wait to go back and check out the slopes

15. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

16. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

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