hotel with waterpark in Roanoke, VA

1. Best Western Plus Inn At Valley View (3-star hotel)

About this hotel

This informal hotel is 2 miles from Roanoke-Blacksburg Regional Airport, 4 miles from the Taubman Museum of Art and a 15-minute walk from the Valley View Mall.Warm rooms offer free Wi-Fi, flat-screen TVs, minifridges, microwaves and coffeemakers, as well as sitting areas.Hot breakfast and parking are included. Amenities consist of a fitness room and an indoor saltwater pool. There’s a business center and meeting space. There’s also a coin-operated laundry. Pets are welcome; fees may apply.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to the Berglund Center
  • 7 min drive to Roanoke–Blacksburg Regional Airport
  • Guests praised the friendly, professional service
  • Guests mentioned “dogs” 24 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Hailey Marshall

The hotel is a bit outdated but for the price i can’t really complain there was a bit of a concerning incident, as we found blood on a side mirror in the bathroom it looked like blood anyway, but we didn’t report it because it was out of the way and we didn’t have time

it’s very possible staff accidentally overlooked itthe bed, chairs, and bathroom were all satisfactory and clean i didn’t feel grossed out like i do in some budget hotels the front desk staff were friendly without being overbearing and we didn’t have any issues with privacy the pool looked nice but we didn’t use it i liked that there were vending machines and ice in each hallwayif you’re looking for a decent budget hotel this place is pretty good

Nikki Myers

The rooms where very clean, the beds very very comfortable We got the two double beds room, the had a great reclining chair with a foot stool that my son and I fought over ( never gave hubby a chance to sit in) The staff was very friendly from the front desk to the cleaning crew

The pool was closed (routine maintenance) but they had a deal with the nearby Comfort Inn that we could use their pool if we showed keys The only downside was that the wifi was very spotty We did not ask about this so I don’t know if it could have been fixed to be better or not we just used our unlimited data We would definitely give this hotel another chance

Huong Nguyen

The room is not very clean It smells funky The bed sheet has lots of dark spots on it

There’s a cigarette burnt hole on our blanket (for a non-smoking room) Breakfast is free and decent The noise level here is horrendous We stayed 1 night last night on our road trip to FL with our 6 years old and an 11-months old baby My guy went to sleep in his traveling crib around 9 pm and was sleeping soundly until 10:10 pm until a black family returning/coming to their rooms Apparently, they rent 3 rooms around our room For a good 30 minutes, they ran in/out several rooms, laughing, screaming, knocking on several doors (one time on our door included) That’s so rude considering the time was around 10:30 pm My little guy kept waking up crying out loud That didn’t seem to stop those very rude/uneducated people from lessen their noise level at all I finally went out to tell them to stop making ruckus The thing is we stayed in the 1st floor, not far from the front desk, and nobody would bother to come check on the unacceptable noise level at bedtime hour like that I was so very mad that our little guy woke up and cried for so long before he could go back to sleep again

2. Hyatt Place Roanoke Airport/Valley View Mall (3-star hotel)

About this hotel

Set 1.8 miles from Roanoke-Blacksburg Regional Airport, this straightforward, 6-story hotel is also 4.2 miles from downtown Roanoke and the Science Museum of Western Virginia.The contemporary rooms feature free WiFi, 42-inch flat-screen TVs and minifridges, plus wet bars and separate living areas with pull-out sofas.Complimentary amenities include an airport shuttle, parking, and access to an indoor pool and a 24-hour exercise room. There’s also 24/7 dining, a grab-and-go market, and a bar serving coffee and cocktails.

Things You Need to Know

  • The rooms have TVs
  • 9 min drive to the Taubman Museum of Art
  • 7 min drive to Roanoke–Blacksburg Regional Airport
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked the breakfast
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ronin Roper

Once again, the staff made our stay wonderful! Liz, Melissa, and Missy went above and beyond to make sure our stay was nothing less than fantastic The biggest reason we choose this hotel is because of these staff members We’ll be back again in a week or so, and we’ll be staying here for the 3rd time in the last 2 months

The room was clean, and comfy as usual Everything one needs for a great visit is here Robyn (sorry if i misspelled ) was helpful and professional as well, and nothing less than a delight to speak with and be around If you’re looking for accommodations for the night or the week, look no further! My wife and i look forward to staying here again soon I reside on Hilton Head Island, so i know what good service and accommodations are supposed to be likeand this hotel with it’s staff are 5 stars to say the least! Thanks again for making our visits memorable! I can’t forget Ms Brenda, she always kept our room clean and organized So, in a nutshell, this is where you want to stay while in townso just go ahead a make a reservation here You won’t regret it! 👍👍

DAnia Reynoso

What an incredible experience From checking in with Markia who was having computer issues but offered water and an overwhelming number of apologies Things out of her control but I felt like she was very attentive, professional and considerate

Breakfast was yummy and had enough for me Lastly on check out I did not know if I would have time to come back because we were there for a softball tournament I left at 7am and she offered to hold the keys for me in case I could come back Just so thoughtful!

Chelsea Starkey

Scammers!!!!! BEWARE!!!! This by far is the worst hotel you can stay in, near the mall area!!! There are plenty of other options please use those The beds are small Full size beds for double beds

And the bathroom is a closet space And the closet space is a whole in the wall!!! The breakfast is the same thing every day!! Turkey sausage, sage plain eggs, and monkey bread Started with 2 suites and scheduled through what they call a 3rd party person from India Then when we got there we just wanted to keep one suite It went from you can cancel in the morning, to you can’t cancel at all because it was booked with the Hyatt number which they call a 3rd party!! Then when it came time to check out on Monday they said a housekeeper told them they smelled smoke in the room the night before and no one smokes in the room we asked them why no one came to our room the night it supposed to have happened and she told me I seen it on a note this morning They are scammers and desperate to make up anything to drain a dollar No housekeeper came to my room the whole weekend to check on if I needed new towels or sheets Everything I needed I had to go to the front desk to get And I couldn’t even use the phone in the hotel room to call front desk Because all the phone on the 2nd floor were disconnected That is what front desk told me This is by far more of a headache then a home away from home I will never again!!!

3. Residence Inn by Marriott Roanoke Airport (3-star hotel)

About this hotel

Off Interstate 581, this modern all-suite hotel is 2 miles from Roanoke-Blacksburg Regional Airport and 4 miles from the Taubman Museum of Art.The contemporary studios come with fully equipped kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living areas; some feature fireplaces.Freebies include hot breakfast, an airport shuttle and parking, plus weekday evening socials with snacks. Other amenities include a fitness center, a seasonal outdoor pool and a hot tub, plus a convenience store and a business center.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Taubman Museum of Art
  • 7 min drive to Roanoke–Blacksburg Regional Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “suites” 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lana Jones

In the hottest week of 2022 in Roanoke, our power went out due to crazy storms With all our newly bought food in jeopardy and no way to alleviate ourselves from the heat, we called and were able to get a suite with a full sized refrigerator here at the Residence Inn The room is very clean, kitchen is well stocked and it is pet friendly

The staff has been extremely kind and accommodating Crisis averted, food saved and our family is cool and happy! I would be more than happy to stay here regardless of the situation!

Jennifer Sanchez

We stayed here overnight while en route to Georgia from PA After a stressful night and early morning, we arrived earlier than check in time and had no issues Staff was more than pleasant, sweet and attentive

Rooms and all amenities were spotless We stayed mid week so we basically had the pool and jacuzzi to ourselves I wasn’t expecting the grill or fire pit so I quickly went to Walmart nearby and was able to grill dinner instead of ordering out Beds were comfortable, sofa bed was easy to use and my kids had no complaints Breakfast was delicious and there were alot of options Check out was a breeze Would 1000% come back here

Pat C

Stayed here a few years ago and it was nice Stayed in May 2022 and it’s falling apart Everything in the room was old, sofa cushion ripped, mattress completely beat, bathroom was not cleaned properly

Overall, the place is dirty and depressing What happened? Marriott properties used to be a sure thing Maybe they should get back to pre-covid conditions and start cleaning rooms EVERY day

4. Home2 Suites by Hilton Roanoke (3-star hotel)

About this hotel

Set across the street from Valley View Mall, this modern, informal all-suite hotel off Interstate 581 is a mile from Roanoke-Blacksburg Regional Airport and 9 miles from hiking trails at Mill Mountain Park.Warm suites provide complimentary Wi-Fi, HDTVs, kitchens and sofabeds. The 1-bedroom suites have living rooms. Kids stay at no extra cost with a parent.Parking and an airport shuttle are free, as is a continental breakfast buffet served in a bright dining room. Other amenities include an indoor saltwater pool and a fitness room. There’s a terrace with a fireplace, plus a BBQ area. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have kitchenettes
  • Some guests disliked the bathrooms
  • 8 min drive to the Berglund Center
  • 5 min drive to Roanoke–Blacksburg Regional Airport
  • Guests mentioned microwaves 24 times
  • Guests mentioned “dogs” 26 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Eleanore Rodriguez

Great hotel if you are ok with losing your room while driving from out of town! My husband , dog and myself have stayed at this location a few times as it is a halfway point for our trips I made an online reservation almost a week before the stay, did the online check in where it said room was ready As we are en route to hotel after many hours of driving I get a call from the front desk worker “hi just letting you know we are overbooked you don’t have a room

” … I’m sorry what? She could have cared less, I said well that’s odd because I have had this reservation for days , and my online check in says room is ready Front desk worker said “oh yeah weird our system did something I’m not really sure but no rooms” … I said well what is then resolution here? We are literally on our way with our dog and need a place to stay, can I talk to the manager? Shockingly no manager was there, the front desk worker said she’d have the manager call me back… You guessed it no call We had to call Hilton Corporate which took around an hour with being re routed to multiple people and departments- while eventually corporate did help us to figure out a solution the whole thing was simply unacceptable At one point someone told us oh try the holiday inn down the road, WHAT! I will absolutely never book to stay at this location let alone any home 2 suites as that is so unsettling not knowing if you really do have a reservation with little to know help Maybe look into “the system “ that does the booking because I sure hope no one else has to deal with such

Elisabeth Mitchell

My partner and I stayed here over the weekend and were impressed with the staff members and their assistance We stayed in a handicap-accessible room, as it was all that was available with a king sized bed that was originally booked, and the room was equipped with a sink and refrigerator which were both perks The room was large enough for us to accommodate a pack and play for our baby, which was also helpful

Unfortunately the hotel itself has seen better days The rooms are noticeably starting to fall apart, from peeling wall paper, to half-done repairs (ex: the toilet paper holder was moved but the hole where it used to be was patched very poorly), the bathroom sink leaked when used, and during our stay 1 of the 2 elevators stopped working and slowed everyone down Neither the ice machines on the first or fourth floors worked either, which was disappointing

Katy Lesold

I stayed in a suite which was nice and large for my 2 toddlers to have room in Unfortunately the pool was closed for a bit,then the chlorine was so strong in the pool area we were forced to leave after 5min bc our eyes were burning Location is great! Hotel staff is friendly, hotel does need a lot of updating

Was not a fan of walking through people smoking to get in the side door with my children and myself having asthma and allergies It’s an adorable outside area but way too close to the entry doors

5. SpringHill Suites by Marriott Roanoke (3-star hotel)

About this hotel

In a residential area off Route 220, this casual all-suite hotel is 2 miles from downtown Roanoke, and 3 miles from both the landmark Roanoke Star and Mill Mountain Park.The informal studio and 1-bedroom suites come with free Wi-Fi, flat-screen TVs and sofabes, as well as minifridges, microwaves, and tea and coffeemaking facilities. Some suites add mountain views.Hot breakfast and an area shuttle are complimentary. Other amenities include a laid-back bar, a 24-hour gym and an indoor pool, as well as a convenience store.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 4 min drive to elevaTOURS Elevator Museum
  • 14 min drive to Roanoke–Blacksburg Regional Airport
  • Guests praised the friendly service
  • Guests mentioned bars 23 times
  • Guests liked the fitness center, which has weight machines

Feedback From Real Customers

Christopher Foss

My wife and I planned our wedding from halfway across the country, and Lisa was a great asset in helping us understand the available hotel resources and rooms, and the mechanisms available to our guests to book rooms She also offered to personally manage the bookings if any of our guests had difficulty with the process (some where not state-side during the process, leaving them with only email to contact the hotel) Once we checked in, we felt greatly supported by Lu and Linda and the rest of the hotel staff

Our wedding was on a Saturday and Linda kept the bar open late for us (coordinated ahead of time with a definite drop dead time) helping us to feel as though she was heavily invested in tending to our needs and wants We had a few hang ups, as regularly occur with large events such weddings, and the staff rapidly provided us with great solutionsThe rooms were quite large in comparison to any of the other lodging available in town The breakfast in the morning usually entailed eggs, meat, yogurt, waffles or pancakes, oatmeal, coffee, tea, and juice Sometimes they didn’t have water at breakfast, which was a little weird, and sometimes it was an ice water jug at the bar There is some covered parking, but likely only for about 40% of the guests We had beautiful weather the whole time save one afternoon, so it was never a concern for us We used the shuttle from the airport to the hotel and a couple times to various locations out in town While the regular driver was on vacation during our stay, the stand in drivers were knowledgeable, polite, and good drivers

Alison Holland

We stayed here for two days and were suppose to stay at another hotel closer to where our family lives Needless to say we checked out and checked right back in to this hotel, staying four nights Everyone is so accommodating and friendly

The rooms are clean and comfortable with fresh linens and extra towels The children were happy on the pull out couch/ day bed and had fun in the indoor pool We all had such a great night sleep with the down comforter and pillows The showers were refreshing with great water pressure and full bottles of shampoo, conditioner, and body wash There is always fresh coffee and tea, cereal, breakfast bars, and oatmeal They also serve a hot breakfast till 10 We look forward to staying here again and will not stay anywhere else Thank you to all the staff who made this trip enjoyable and a special thank you to Lu who is so super wonderful, hard working, accommodating, and sweet, making our stay feel like home away from home

Heidi Sue Ross

We truly enjoyed our stay at SpringHill Suites in Roanoke! We drove up from Raleigh for the weekend, found the hotel easily, and immediately felt welcomed by the staff here Our room was clean, comfortable and well laid out, and housekeeping did a great job of taking care of our needs All of the staff was friendly and helpful, but Linda and Jeanie were true standouts in their warmth and professionalism! An unexpected bonus was the “front row seat” to the fireworks show on the evening of 7/3- we opened the window to hear everything, and we had an amazing, unobstructed view from our room on the 4th floor

We definitely plan to stay here again on future trips! Thank you to everyone at this hotel for a wonderful weekend experience!

6. Bent Mountain Lodge Bed and Breakfast, Inc.

About this hotel

This straightforward family-operated inn is 3.9 miles from Apple Ridge Farm and 4.8 miles from AmRhein’s Wine Cellars.The subdued suites have casual decor and offer private porches and kitchenettes with microwaves, fridges and coffeemakers.A complimentary continental breakfast is provided, and the property features verdant gardens with pavilion and a Jacuzzi tub.

Things You Need to Know

  • Guests praised the rooms
  • 12 min drive to AmRhein’s Wine Cellars
  • Guests praised the service

Feedback From Real Customers

Jeffrey Griffiths

This lodge is managed by a corrupt old senile man Due to a family emergency, I had to cancel a reservation (10 days out) and Jesse agreed, over the phone, to waive any cancellation fees, minus the deposit ($125) However, as he manufactured a story of lies in his demented mind, I was charged the full amount of my stay and he refused to acknowledge his missteps

There are scores of corporate hotels within 10 miles of this place for half the price Don’t do business with Jesse Lawrence and Bent Mountain Lodge

Melanie Brown

Tired of the same hotel rooms, My family and I opted for a stay here instead, our only qualm is it wasn’t a long enough stay! The house, the grounds, the views, everything was absolutely gorgeous 😍 we are already looking for an open weekend so we can come back and stay again It was so peaceful and relaxing, and the house just oozes with comfort and love Our hosts were amazing, everyone, guest and all were so friendly, how could we not be the house incites all the warmth and welcome you could ever imagine

Take your family here!

Robin Moore

This property is amazing! We just booked a one night stay while en route from Texas to Pennsylvania

we so wish we could stay longer We are already thinking how we could plan a family reunion here for next year!! The house , the rooms, the views, the amenities, and the owners are fabulous! First class B&B and cabins Highly recommend!!

7. The Hotel Roanoke & Conference Center, Curio Collection by Hilton (4-star hotel)

About this hotel

This upscale hotel in an 1882 building with a Tudor-style exterior is less than a mile from Taubman Museum of Art and Roanoke Civic Center.The refined rooms and suites feature traditional decor, free Wi-Fi and flat-screen TVs, as well as custom-designed beds. Upgraded rooms include iPod docks and access to a lounge providing breakfast and snacks at no extra charge. Suites add separate living areas with pull-out sofas; some add gas fireplaces.There’s a seasonal pool and a cozy, wood-paneled pub, plus an elegant gourmet restaurant. Other amenities include 63,000 sq ft of meeting space, a grand ballroom and freshly baked cookies on arrival.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the O. Winston Link Museum and the Taubman Museum of Art
  • Guests praised the cozy restaurant
  • Guests mentioned “brunch” 36 times
  • Guests praised the architecture and the lobby
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

dominic scibilia

A delight that exceeded expectations: As we traveled from NYC to Charleston SC, we planned to stop for a dinner with family in Roanoke Much to our delight, we stayed at The Hotel Roanoke The overnight stay became an experience rich with historical and architectural appreciation, comfort and hospitality

From the welcome at the main entrance by the Valet Service to the Receptionist who worked to respond to our slightly early arrival (noting that we are Hilton Honor clients) – locating the room we reserved, the stay that we would talk about began The room was well appointed with everything we would need or want The view was as we requested My spouse went for a swim as I relaxed after a long drive We would eventually find our way back to the wonderfully inviting lobby – a great place to sit, relax before dinner and take in the ambiance Dinner in The Pine Room was satisfying, giving us time to visit with family over an enjoyable and fulfilling meal We ended the evening with drinks as we sat around tables off the lobby that encouraged conversations It was a delightful stay that exceeded expectations

Nicole Lee

Such a beautiful hotel We honestly didn’t even leave while we were there My daughter loved all the beautiful features and kept saying that she was a princess

She’s 5 The staff was super helpful and friendly I felt well taken care ofIt was a beautiful experience for our short trip I will definitely stay there again if we’re in the area

Stacy Clark

This hotel has become one of my favorites! I travel for work and always enjoy my time at this hotel The staff is so kind and great for giving suggestions of where to eat and where to explore Matt A was who checked me in this trip and was so nice

The bartenders are always great and fun to engage in conversation with Susan was one of the bartenders on this trip that was fun to talk toI highly recommend this hotel for its atmosphere, the restaurants within the hotel, and the staff make it a special experience!

8. Hampton Inn Roanoke/Hollins – I-81 (3-star hotel)

About this hotel

Set off Interstate 81, this modern hotel is 10 miles from the Virginia Museum of Transportation.The relaxed rooms have free Wi-Fi and flat-screen TVs, plus desks and coffeemakers; some also have sofabeds, whirlpool tubs, and wet bars with minifridges and microwaves.Hot breakfast buffet is free, as is parking. Other amenities include an indoor pool and a fitness room, plus a business center.

Things You Need to Know

  • The rooms have minibars and TVs
  • 5 min drive to Eleanor D Wilson Museum
  • Some guests complained about the kitchenettes
  • 8 min drive to Roanoke–Blacksburg Regional Airport
  • One of the few hotels in the area with room service
  • Guests liked the friendly service

Feedback From Real Customers

Tim

My wife and I stayed here on 7/11/2022 The room was large, clean and quiet The staff were friendly and helpful

The breakfast area was cleaned and well maintained The breakfast itself was standard fare you would see at a hotel but it was plentiful and good tastingThe hotel itself is on the northern portion of Roanoke and less then a mile off of I-81 You will have to travel a little (5 minutes or so) to have sit down meal for the evening, but it’s not that far and there are plenty of suggestions with directions available at the front deskThe hotel has an indoor pool, fitness room and business center

Emma Harris

I don’t like writing less than stellar reviews, but this hotel was very off brand from most of the Hilton umbrella hotels I’ve stayed atStaff was extremely welcoming and helpful, I couldn’t have asked for a better experience with the three employees I met brieflyThe biggest issue was the humidity in the room

I arrived at 2 AM so didn’t have much time to get settled before going to sleep, the floors, sheets, and pillows were all noticeably and uncomfortably moist Running the AC for about an hour solved this issue, but I was consistently having very long days and ended up having to sleep on nearly damp sheets each night I checked out a night early and stayed at a friends house after the third night of coming back to damp sheetsThe mini fridge did not work well, if at all, I kept one water bottle in it and it came out slightly cooler than room temperature at best The bath tub faucet leaked and the tub didn’t drain fully while the shower was running The room itself was just dated overall, bits of trim on the floor chipped off, minor stains, etcThe outside door near my room rarely locked fully unless it was pushed close deliberately, but the hotel isn’t in the worst part of town so that was just a minor concern One of the locks on my door was also broken, but the deadbolt was still workingGreat potential with some general maintenance, but the wet sheets are a deal breaker for now

Kristi Adams

Normally, I really like the Hampton Inn but when I arrived at this location at 3:30 PM for a funeral the next day, I was told by the front desk clerk that the room wasn’t ready and to come back in 30 minutes even though check in is 3 PM

after going to McDonald’s to get some food, I was allowed to check in I was told that the room was being cleaned while we waited but honestly, as the pictures show, this room was filthy and they only put clean towels and linens in before saying it was clean I washed my sons feet four times and they continued to turn black from the carpet if he took his shoes off The bathroom was so nasty and the shower head was so covered in mold, I didn’t feel comfortable even taking a shower to get ready for the funeral prior to check out Hampton Inn always has good breakfast and it didn’t disappoint, but the rest of the stay was less than great I hope they can get the floors and bathrooms cleaned properly before the next guest

9. Holiday Inn Roanoke Airport-Conference Ctr, an IHG Hotel (3-star hotel)

About this hotel

This contemporary hotel is a 6-minute drive from Roanoke-Blacksburg Regional Airport and 8.4 miles’ drive from Mill Mountain Star.Straightforward rooms come with desks and flat-screen TVs, plus pull-out sofas, minifridges and microwaves. There’s also free WiFi and high-pressure showerheads, plus kids 18 and under stay free with an adult.Amenities include a restaurant and lounge offering casual dining (where kids 11 and under eat free), plus an indoor/outdoor pool and a fitness center. There’s also free parking and an airport shuttle.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • 7 min drive to the Berglund Center
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 27 times
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Dustin Paysour

I attended a company meeting at this location Very clean! Friendly and helpful staff! I didn’t room here, only went in lobby and conference rooms Clean bathrooms! No mask requirements

All of my expectations and accommodations were met! I would definitely stay here overnight if I needed to in the future Very close to local malls, shops, restaurants, and conveniently located within 10 minutes of the Roanoke-Blacksburg Airport

MICHELLE REAM

Room was clean and quite Hotel very pet friendly Lady at the check in desk around 5:30pm 3/31/2022 gave our Buster a doggie treat

The guy at the bar was very friendly and suggested the Cuban sandwich and I got unsalted fries to share with Buster The guy working the bar in the morning at breakfast time 4/1/2022 was most pleasant and in a chipper mood Told us about the breakfast buffet and where we could sit with our dog Buster so we could have breakfast he even brought Buster a bowl so I could share eggs with him instead of feeding from my hand I wish I had gotten these mens names Would love to stay here again I think everyone went above and beyond

Jake Buchanan

If you wish you have air conditioning, power & housekeeping throughout your stay, I wouldn’t suggest here We were never brought new towels during our 4 night stay, housekeeping never came to our room & they shut the power off while our girls were getting ready for a national pageant They also advertise directv, but you really only get about 12 channels (not even local channels)

We also did not have a toilet paper holder Completely unacceptable

10. Tru by Hilton Roanoke Hollins (2-star hotel)

About this hotel

This modern low-rise hotel next to Interstate 81 is 11 miles from McAfee Knob Trailhead and 2 miles from the Eleanor D. Wilson Museum, an art museum on the Hollins University campus.The colorful rooms come with complimentary Wi-Fi, flat-screen TVs and minifridges.Breakfast, parking and coffee are free. Other amenities include a bar, a business center and a gym, as well as a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 5 min drive to Eleanor D Wilson Museum
  • Some guests disliked the kitchenettes but others praised the beds
  • 9 min drive to Roanoke–Blacksburg Regional Airport
  • Guests liked the friendly service
  • Guests mentioned “Billiard table” 30 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Sarahkate Samford

Hotel room was clean; modern furniture & the view from our room was beautiful at night & in the morningBreakfast was good; limited options & they ran out of some options close to 9AM (which is when then close & totally fine)Great option to stay with kids as they have a pool table & the lounge area is noise friendly 😉

Robert Woodward

Brand new hotel The rooms are slightly modern is style and minimal Large shower, and everything was very clean

Breakfast was simple but done well The pool tables and TV’s were actually nice to use while waiting on other members of your party The bed was overly firm, but all and all a nice little stay, especially for the price

Natassia Mattoon

DO NOT STAY HERE!!!!!I have never met a more rude, abrasive or combative manager in my entire life I called to tell the front desk there would be a late check in, this has never been a problem at any other Hilton before Upon arrival we were told that they canceled the rooms and we could not get our rooms that were paid for at a corporate acct rate

They ended up re-booking the rooms at a full rate and charged an additional $143 for no reason I sent over a credit card authorization form earlier that day and stated the MAX they could charge my card for, it was as if that authorization form was completely ignored and they charged it for whatever they wantedI called in the morning and spoke with the manager Kathy who when I gave my name, she immediately stated ” oh we’ve had problems with your room since last night” When I told her about the extra charge she tried to gaslight me into believing it was not their problem I screenshot the charges and sent them via email and sent them to her She was unprofessional, rude, short, and all around should not be dealing with customers We were promised a late check out since we got in late and she came up to the room as we were 3 minutes past check out time and demanded we leave I have never met such an awful person in my entire life

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *