hotel with waterpark in Roy, UT

1. Hilton Garden Inn Salt Lake City/Layton (3-star hotel)

About this hotel

Attached to the Davis Conference Center, this contemporary hotel is a 2-minute drive from Interstate 15 and a 3-minute drive to the Davis Hospital and Medical Center.All rooms and suites offer traditional decor and custom-designed beds, plus 32-inch flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms have whirlpool tubs and private patiosA cooked-to-order breakfast is available (fee), and there’s an American restaurant, as well as a 24/7 market, plus an upscale lounge. There’s also a fitness center and the indoor pool and hot tub. Additional amenities include 22 meeting rooms, 3 ballrooms and a business center.

Things You Need to Know

  • 11 min walk to SeaQuest Utah
  • One of the few hotels in the area with room service
  • The hotel has a concierge
  • Guests mentioned hot tubs 12 times
  • Guests mentioned lobbies 19 times
  • Guests praised the fitness center, which has free weights
  • Guests liked the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tony Biagi

My stay: rooms great, staff, bar, gym, and lobby operations were solidMy gripe: After check out, my issue started specifically with incorrect billing and tax exemption Poor communication, inconsistent customer service, and several phone calls last week and this week on hold (or on the constant corporate hold that hotels are famous for “dial 1 for reservations, dial 2 for

etc) I spent a lot of time with minimal resolve, did not get a call back yesterday (Monday) that I was told I would receive by 11 am as well as no emailed corrected invoice I get they have certain tax exemption protocol, but if they inconsistently apply the policy then that helps no one I’m tax exempt on one invoice but not the other, as well as using a government travel charge card I get it, Utah has specific tax laws but lets use the common sense approach Using a government travel card has it’s own rules and limitations and it’s simply not paid in a timely manner unless invoices are correctly billed and documentedOn top of that, the Hilton point of sale/billing system is hard to interpret especially when it comes to refunds and how it reads (corporate problem, not a staff issue)If the poor staff doesn’t have enough time to handle incorrect billing issues (since they’re busy checking people in and out/daily operations) then Isabella/managers should figure out the root cause Possible solutions could include the managers being more active in their work centers or B Staff more folks, which could be hard in the current job market When a customer becomes frustrated when the business didn’t handle something correctly last week or this week that was originally agreed upon, don’t act nonchalantly as Isabella did which could easily imply or be interpreted it’s not your problem That “not my problem, OK anything else?” perception is what prompted me to write this

Healthy Change Vending

The staff and service was very friendlyThe building and the rooms were cleanOutstanding guest service from Mo!He needs to be in management or in a position of leadership

My husband and I was walking by the front desk with our hands fullMo first greeted us with a smile and looked so professional in his suitMo, came out from behind the desk He said “ let me help you “he carried things to our room The room key was not working he told us to wait and he would take care of itHe came back quickly with new room keysTold us to enjoy our stay if we needed anything to let them knowWe stayed 3 nights for training for businessWhen you have an individual that goes above guest service with a positive and professional attitude with appearance is OUTSTANDING!!!Please acknowledge Mo for making a difference in guest service!!

Jordan O. James

As far as hotels go, this one was pretty good The rooms were clean, mostly well taken care of, and the hall ways didn’t have that classic musty carpet hotel smell So as far as cleanliness goes, it was 5 star for sure

But my 4 star rating reflects the fact that I could easily hear the folks in the room above mine walking around, which was annoying at 5am when they started each day, you can hear the other room doors slam when guests come and go withing several doors of my room, and the on site bar/restaurant was closed down for a month due to liquor violations during my stay which was annoying, but not the end all since their are several places for food within walking distance I’d stay here again for sure, but would request a room away from other guests as much as possible next time due to the noise

2. Courtyard by Marriott Salt Lake City Layton (3-star hotel)

About this hotel

This straightforward hotel is a 14-minute walk from the Davis Conference Center and 5.1 miles from Valley View Golf Course.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, plus 5 meeting rooms. Other amenities include an indoor pool, whirlpool tub, exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 4 min drive to SeaQuest Utah
  • Guests liked the friendly service
  • Guests liked the American restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has free weights
  • Guests liked the indoor pool and praised the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Andy Siegel

I’ve stayed here a few times The staff has always been friendly, fun and professional The beds are great

I like the bistro My granddaughter loves the pool When I stayed there a month ago, an expensive watch I’ve owned for 25 years fell out of my bag I thought for sure I’d never see it again When I stayed there this week, I asked the front desk person to check t he lost and foundshe walked back out with the watch! I was so thankful for their honesty I will stay here many more times!

Brett Meier

Staff was friendly and helpful, the room was clean, but the hotel is not well maintained It appears the last renovation was done on the cheap and was not well planned The furniture did not fit the room at all and the cabinetry was falling apart

The third floor smelled like cigarette smoke and the wall plates and room phones had the coloration to match The toilet seat was discolored (from age) and was missing piecesAgain, it was clean and the staff was fine, but the property has been neglected and is not worth the price I’m staying at a Hilton Garden Inn a few hours away tonight, at the same price point, and it’s on another level Well appointed/designed rooms, updated fixtures, and spotless No weird smells Exactly what you’d expect from a hotel on this tierAs a side note, Mobile Key did not work at the Courtyard, but worked flawlessly at the Hilton

3. Home2 Suites by Hilton Ogden (3-star hotel)

  • Address: 2405 Lincoln Ave, Ogden, UT 84401
  • Phone: (801) 695-9797
  • Ratings: 4.5 (153 reviews) Excellent Eco-certified
  • Website : Home2 Suites by Hilton Ogden
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed all-suite hotel featuring an indoor pool, a gym & breakfast, plus a terrace with a fire pit.

About this hotel

Set among downtown shops and restaurants, this casual all-suite hotel is 5 minutes’ walk from the museums and galleries in Ogden Union Station, and 4 miles from both Weber State University and Ogden-Hinckley Airport.Colorful, laid-back studios provide Wi-Fi and flat-screens, plus kitchens, and sitting areas with sofabeds. The 1-bedroom suites have separate living rooms.Amenities include a convenience store, a gym and an indoor saltwater pool, as well as coin-operated laundry facilities, and a terrace with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • The rooms have TVs
  • Walking distance to Historic 25th Street and the Union Station
  • 6 min walk to nearest train station
  • Guests praised the service

Feedback From Real Customers

Donda Combs

This hotel is new It was built in 2020 I rarely write reviews but this hotel inspired me to do so

It is incredibly clean The mattress is very comfortable and there are high quality sheets on the bed The room is very spacious and the mountain views are lovely It has many extras that show it was a well thought out design If you sign up online to become an honors member you’ll receive a discount It’s also very convenient to get to from 84 We check out in a bit but if we had time to spare, I’d be happy to stay longer Hope this helps!

Jeff Hymer

This was a super clean, friendly hotel The staff was more than willing to help with anything that we may have needed the room was great the workout facility was one of the best I’ve ever seen and even the free breakfast food was good usually I avoid buffets and free breakfast food but this one was really good definitely a great stay and the city of Ogden is very beautiful

Brent S

This could have been a great and wonderful hotel however it has one huge defect, sound pollution The walls must be made out of paper or cardboard because you can hear every sound from the surrounding rooms, especially the room directly above you Even worse if you have kids running around the room above you all night and keeping you awake , therefore you get no good sleep

You can even hear a conversations in the next room The whole purpose of getting a premium room is to get a good night’s sleep and this hotel failed at that We woke up tired Besides that , everything else was great

4. Comfort Suites Ogden Conference Center (3-star hotel)

About this hotel

Off Interstate 84, this casual, all-suite hotel is 2 miles from Fort Buenaventura Park and 5 miles from George S. Eccles Dinosaur Park.Modern suites come with free Wi-Fi, flat-screen TVs, pull-out sofas and desks, plus microwaves, minifridges and coffeemakers. Upgraded suites add whirlpool tubs. Room service is available.Hot breakfast and parking are complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, an exercise room, and basketball and tennis courts, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to the Union Station
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned lobbies 31 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

JoAnn Schneider Farris

We stayed at this hotel for two nights At first I was disappointed since there was no toilet paper in our room and one of the soap bars was broken The tissues were almost out too

And…there was a sign up in the room that maid service had to be requested When we went to the front desk to get the missing supplies, and asked for maid service, the front desk attendant told us rooms were only cleaned if guests stayed for four days or more! But…the next morning we called and asked for maid service and everything did improve We came back after a day of skiing in Snow Basin to a very nice and clean room that had excellent maid service Also, the food in the adjacent restaurant for dinner was wonderful even though the complimentary buffet breakfast wasn’t all that great On the morning we checked out, we went swimming in the wonderful warm indoor pool and hot tub The front desk people on check out day and our second day there were great too By the way, the beds were very comfortable! I would definitely return to this hotel now

Mandy Parsons

Hotels can be hit or miss As far as I’m concerned, this hotel was perfect in every way for us The price was good

The room was clean, well stocked, and updated The AC worked phenomenally despite the 101° temperature outside The breakfast was exceptional The pool and hot tub were well maintained The bed and pillows were comfortable There was ample parking It is super close to the freeway and gas stations The service was great (Shout out to Carson for his great dinner recommendations) There is just nothing more you could want in a hotel They even have a bubble wall in their lobby that entertained my child for a good amount of time!

DJ Matthews

This is my first time at a Comfort Suites I must say I was pleasantly surprised The room was spacious comfortable and well decorated

It was clean and I felt very comfortable They have a nice breakfast it’s included with your stay It’s in the restaurant that is connected to the hotel Nice fireplace in the lobby And service was excellent ! I wish I had have been staying for more than one night!

5. Hilton Garden Inn Ogden UT (3-star hotel)

About this hotel

This downtown hotel is less than a 5-minute walk from the Treehouse Museum, the Ogden Eccles Conference Center and Peery’s Egyptian Theater.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable channels, plus microwaves, minifridges and free WiFi. Suites add separate living areas with pull-out sofas, and some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and a 24/7 pantry. Additional amenities include a fitness center, an indoor pool and hot tub, a business center, meeting rooms and free parking.

Things You Need to Know

  • The rooms have minibars and kitchenettes
  • Walking distance to Treehouse Museum and the Ogden Utah Temple
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 16 times
  • The fitness center has free weights
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Stephanie Liu

The location is nice, in the middle of the town and walking distance to many places I was stopping through on a road trip so we stayed for less than 10 hours You can either park in the parking garage or in the 2 hour parking (if you get in late at night and leave by 10:30)

The staff was friendly, the room was clean and the bed was comfortable There’s a fitness center, pool and some outdoor seating As a gold member, you also get a $10 breakfast credit but we opted for points instead as it didn’t cover an entire meal (unless you count oatmeal as that)I called ahead to reserve a room, stating multiple times that I had a pet with me I was quoted $166 (including fees) and I assumed that was the pet fee too To my surprise, it was an extra $75 making the room $250 a nightThere were a handful of small issues in the room that would have me look elsewhere The street noise is so, so loud I brought earplugs and could still hear engines revving/people being loud from the 4th floor For a 3 star hotel, a lot of small details were missed A k-cup was left in the machine which was kind of gross and the alarm from the previous guest was set at 6am so we got a surprise wake up then I honestly had a better stay at a motel than we did here, which was disappointing since this stay cost $130 more

Jessie Areyn

It’s not bad But you can do better It is a old hotel, the walls and carpets are stained significantly, as well as the shower

The location however is amazing, just a few minutes away from historic downtownBeware of creepers I had a gentleman last night bang and bang on my door, convinced our room was his He finally went away, but the morning after, we found two room cards stuck under the door After going out for the afternoon, we came back to find our own room cards were deactivated Just a little fishy However, overall it’s not a bad place to crash Just needs a little TLC

Kelly Mickles

Booked the suite and after enjoying a night out returning to the room we had no power This made it impossible to close the blinds watch the TV use the fireplace or the heater in the living room Maintenance was sent up and worked on this issue for over an hour before they let us know that there were no other suites available to switch rooms and could not fix the problem

Kylie at the desk and she would give us a call and let us know what we could do At 10:30 PM called back Kylie had left for the evening Since it was so late we remained in a room Second person who came to cover evening shift was very helpful and nice Upon check out Kylie was back And stated that she had no authority to refund us or give us a comp room for another night Told us pretty much someone would contact us still have not heard anything from management

6. Bigelow Hotel And Residences, Ascend Hotel Collection (3-star hotel)

About this hotel

This all-suite hotel, built in the Italian Renaissance revival style in 1927, is across the street from City Hall Park and 0.5 miles from Ogden Union Station, which has been converted into a cultural complex.Classically styled suites feature flat-screen TVs, coffeemakers, minifridges and free WiFi. Some add microwaves, living spaces, kitchenettes or whirlpool tubs.There’s a free hot buffet breakfast, plus an on-site Irish pub and upscale American restaurant. Function space includes an elegant ballroom for up to 350 people. Other amenities include a business center and a fitness center, as well as free entry to a local gym and free parking.

Things You Need to Know

  • Walking distance to Historic 25th Street and Eccles Art Center
  • Some guests complained about the air conditioning
  • Guests praised the service
  • Guests liked the on-site restaurant
  • Guests liked the architecture, mentioned 13 times in reviews
  • Guests mentioned lobbies 37 times
  • Guests liked the nightlife

Feedback From Real Customers

Dan Tye

Stayed here for a week for work and loved everything about it! Hauntingly beautiful and mystic! Rooms are big and comfortable The staff were excellent an informed The piped in music was such a great touch! Full restaurant was closed while I visited, but the kitchen still put out some great food! Best steak I’ve had in Utah! Can’t wait to get to go back!

Telekinetic Yeti

Bigelow Hotel OgdenThis hotel has class and vibe, and is a really nice change of pace and breath of fresh air from your typical chain hotel Loved the jazz music playing as you pull up to the hotel Hotel concierge was friendly and helpful and check in was super fast

Really loved the historic feel and vintage layout of this hotel, this place has a lot of personality Even though it’s an old building the place is really up to date and nice The rooms were huge and beds were ultra comfortable, and I liked that there was a door I could close between the 2 rooms since I’m a light sleeper The HDTV by the master bed must have been 50 inches which was awesome, and each bed had their own TV Our room even had a whirlpool with jets which was extremely relaxing and helped get me ready for a extra refreshing sleep! The views of the mountains from my hotel room were breathtaking and were reason enough to stay here! This place is too cool to pass up, any time I come through Ogden again this is where I will stay! 5/5

Anits Lindemuth

This review not about a room but more about customer service My son and his then fiancee had booked your venue for wedding I am not sure what happened, but about a month or two prior to when supposed to take pkace, his fiancee was notified via EMAIL (not sure if follwed by call) that no longer booked there because place was sold

I understand things happen, but since not THEIR fault, I have issue with deposit being kept Not sure of reason sold, so that may have something to do with it, but my son’s now wife was not sure why could not get it back What is ghe reason? I don’t care if contract had non-refundable deposit (wasn’t there so no clue) as they should get it back or at least half since they are not the ones to make the change Not happy

7. Holiday Inn Express & Suites Ogden, an IHG Hotel (2-star hotel)

About this hotel

Located next to the I-84, this contemporary hotel is a 10-minute drive from the Golden Spike Event Center and also 6.8 miles from the Hill Aerospace Museum.Modern rooms, some with mountain views, come with flat-screen TVs and desks, plus en suite bathrooms and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add pull-out sofas, minifridges and microwaves.The facility also offers a free breakfast bar and a complimentary manager’s reception Monday through Thursday, plus an indoor pool and fitness center.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 4 min drive to the Union Station
  • Some guests complained about the kitchenettes but others praised the beds
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned refrigerators 35 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Emma Thomas

A friend of mine helped me get this room with their employee discount The deposit alone was $500 since we were locals They told us locals tend to tear up the rooms by throwing parties

Not my intention The staff there are quite snobby with no reason to be they tried to charge my debit card for $1000 for the room for six days as well as the incidental hold I paid cash for both the room and the deposit The girl that checked me in spoke so fast I could not understand what she was saying and I asked her to repeat herself several times The room itself seemed to me to be no better then a motel six room The only difference was the Holliday inn room had no fridge or microwave The breakfast was pretty bad also Cardboard would have had more flavor The nice thing about it was they had great shampoo and conditioner The beds were OK but I did ask for a wake up call and did not receive one I could not imagine paying full price for that room Even the guest laundry was a bad experience There soap dispenser was empty but still took my money And the one washer that did work had so much soap clogged up in the dispenser that the previous guest dug out all the soap jamming it up I did not know that they expected their guests to just deal with it I can say the young man that checked us out was very nice and I still wonder why he isn’t working to check people in since the girl that checked me in could use a lesson in manners and customer engagement She should have not started my stay there with an attitude like it was her own personal hotel and could treat customers badly

Britney Cook

We stayed here for a local soccer tournament Front desk staff was kind, professional and helpful The hotel itself is a little run down but the customer service made up for that

The housekeeper for our room was one of the sweetest ladies I’ve ever met! She would always say good morning and send us off with encouragement for my daughters game We could barely understand what she was saying, it was all in Spanish but it didn’t matter! You could tell she meant what she said and truly had a heart of gold! There isn’t enough people like this is the world anymore Even though she knew we probably couldn’t understand the encouragement, it didn’t stop her from giving it! Give her a raise and keep her around!

Sara L.

Staff was lovely, hotel was not The stairwell & common areas we used to access our room was in need of a good cleaning The chairs & furniture in our room was worn with the material rubbed away

We needed to request shower gel & towels for the room For $200/night (and from Holiday Inn Express) I expect a clean and comfortable experience This was not

8. Holiday Inn Express Layton-I-15, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is 3 miles from Hill Air Force Base, a 15-minute walk to the Davis Conference Center and 13 miles from downtown Ogden.Straightforward rooms have minifridges, microwaves, coffeemakers, work desks and flat-screen TVs with cable channels. There’s free WiFi, while kids 19 and under stay free with an adult. Suites add separate living rooms with sofa beds.Amenities include a free breakfast buffet, an indoor pool with hot tub, an exercise room, business center, meeting room and laundry machines. Parking is free.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 3 min drive to SeaQuest Utah
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “cookies” 14 times
  • The fitness center has elliptical machines and treadmills
  • Guests liked the indoor pool and praised the hot tub

Feedback From Real Customers

Heather Benson

Hotel is very outdated and has an old smell to it Elevator is so slow and small that we used the stairs almost always to the 4th floor Our bathroom was DISGUSTING! Hair in the tub and in piles on the floor

You could tell that it had not been cleaned, as there is layers of dust on baseboards Door frames in room are falling off Food was on the floor that had not been vacuumed The pool/hot tub needs cleaned If you did not get down for breakfast early, there were limited options, as it took them too long to refill Gentlemen at the desk during the night was trying his hardest to keep up with all the demands I planned to talk to the front desk upon check out, but a gentlemen was standing there talking to the lady running the desk, which he had been there both days I was there just chatting with herI did enjoy the quietness of the rooms

9. Hyatt Place Salt Lake City/Farmington/Station Park (3-star hotel)

About this hotel

Within the Station Park shopping and entertainment complex, this contemporary hotel off I-15 is a 13-minute walk from the Legacy Events Center and 2 miles from Lagoon amusement park.Laid-back rooms feature free Wi-Fi and flat-screen TVs, as well as wet bars, minifridges and coffeemakers. All have desks and pull-out sofas. Suites add kitchenettes and separate living rooms.Freebies include hot breakfast, off-street parking and local area shuttle service. There’s a cafe/bar and a fitness room that are open 24/7, as well as an indoor pool and a hot tub. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the rooms
  • 5 min drive to the Colossus the Fire Dragon
  • Guests liked that this hotel is near shopping
  • Guests praised the restaurant
  • Guests mentioned lobbies 12 times
  • Guests mentioned “shopping malls” 27 times
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

Cameron Garber, DPT

We love this place for a staycation It has restaurants and shopping, spas, a movie theater, and activities right on site We just park and can do everything within walking distance

The rooms are spacious and clean and modern The views of the mountains or the mall are cool We’ve stayed here 4 or 5 times and will keep coming back The gym has all the essentials and a good amount of space for doing exercises The breakfast is nice in the morning too Great for a quality stay if you’re traveling or just want a local escape

Ashley O’Flaherty

Overall it is a clean nice hotel My room was spotless It’s hard to find parking near the hotel entrance

The front desk staff was so rude We checked in on Friday July 29th She was so unfriendly We asked if we could have rooms together and she put us at opposite sides of the hotel Not even the same hallway She acted put out that we even asked Didn’t give us any information about the hotel or anything she asked “did you want the complimentary breakfast?” We said yes She said we had to give her a time to come eat Like she implied we wouldn’t get breakfast if we didn’t give a time Honestly that’s terrible customer service I’m there for vacation and relaxing I’m not there to show up for breakfast at 7am sharp The coffee had floaters in it? Don’t know why… everytime I walked in the lobby a ton of young people were standing laughing and drinking at the front desk Just kind of unprofessional like the hotel is being ran by high school kids So that’s about how the experience went Honestly I’ll just stay at the Hampton across the highway next time this wasn’t worth the extra cost

Brittnie Hilton

Very disappointed Had reservations for our anniversary to spend the weekend there Day of, we ended up in the ER with our 1 year old

Called the hotel to cancel or move to another weekend They refused Not even with proof of why we could not stay on the original date Expedia reached out on our behalf as well, with no avail Will not ever give them our money again

10. Home2 Suites by Hilton Salt Lake City/Layton, UT (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is a half-mile from SeaQuest Utah, 3 miles from Ellison Park and 5 miles from The Great Salt Lake Shorelands Preserve.Featuring dark wood furnishings and carpeted floors, the straightforward suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens and coffeemakers.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an indoor pool and a hot tub, plus meeting space, a convenience shop and 2 patios (1 with BBQ grills). Pets are welcome for a fee.

Things You Need to Know

  • The rooms have kitchenettes and refrigerators
  • 9 min walk to SeaQuest Utah
  • Some guests complained about the air conditioning and the beds
  • Some guests disliked the bathrooms
  • Guests mentioned microwaves 16 times

Feedback From Real Customers

Emily Downer

I was staying with my husband and toddler and we needed a separate room for our toddler to sleep Months before our stay, we booked a one bedroom king suite for two nights The front desk manager Jocelyn thanked us for being a rewards member and gave us our room key

We went up to our room only to find we were downgraded to a studio suite from a one bedroom We went back to the front desk and Janelle said the hotel had been overbooked and that was the only room they had We stayed in the studio room for the first night and got little sleep thanks to our toddler The next day we went to the front desk to see about getting our room back Derek, the front desk guy, was very helpful He looked at the system and said our room should have been empty by check out on the day we arrived He gave us the key and we went to the room only to open the door and hear a dog barking We went back to the front desk and Derek sent some people to talk to the person in the room to confirm the room was taken He wanted to give us a clean room and finally booked us in a 1 bedroom ADA suite they were hanging onto, which is understandable He came with us to make sure the room was clean and empty We finally go our room and find the AC in the bedroom area broken so we had to sleep on the pull out couch Because of this mess, we were late meeting our friends and didn’t have much time with them Besides all these problems, the hotel was a rebrand and remodel of an older hotel The caulk was peeling and rotting in the sinks The sink drains were disgusting The hallway carpets were stained with pet urine thanks to the pet friendly policy The hotel breakfast was inconsistent with what was offered each day The hotel said smoke free, but there were a lot of people smoking outside or in the outdoor seating by the front doors Our room smelled weird like maybe someone had smoked weed insideThe mobile app didn’t work to check in to our room early Derek was the best thing about our stay and Janelle messed up our stay Even though our problem was resolved eventually, we won’t be staying with Hilton again

Charlotte Ferlin

Let’s talk blackout drapes The blinds were AMAZING and made all the difference When my alarm went off it was still pitch black in the room and I thought my clock was wrong

Upon getting up I was immediately blinded by the sun streaming in, I slept SO well! The bed was comfy, the room was clean, it was well stocked, and all the staff I met were incredibly kind and nice! They also had just replaced the pull out couch so we got a brand new couch! Loved it

Tonya Willette

I reserved s king room with a bathtub When I arrived I was told us first come first serve in bathtubs Then went food I make A RESERVATION?? 2nd none of the ice machines work

I finally asked the gal at the front desk as she said the only one that worked was one only she could access Then she asked me if I needed it right now??! !!!! But another gentleman came ask and she jumped to get it for him Also it is posted all over the hotel that there is a maximum occupancy of 10 people in the pool & fitness area There has been 20-30 screaming children in there all day!!! I wouldn’t even attempt to get into that one I came here to destress Swim Unwind But this place is a madhouse When I complained to the gal The desk she said she’d get back to me I don’t know what your definition of Customer Service is but this isn’t it!!! I am appalled at the shoddy treatment and accommodations I receive here Costing more than $200+ for one night AND THAT ONE NIGHT HAVING BEEN COMPLETELY DESTROYED!! What exactly does your company intend to do to remedy this ridiculous and completely unacceptable situation???

11. Best Western Plus Canyon Pines (3-star hotel)

About this hotel

Off US-89, this laid-back hotel is 3 miles from South Ogden Nature Park, 4 miles from Beus Pond Park and 8 miles from the Hill Aerospace Museum.Decorated in warm tones, the down-to-earth rooms and suites offer free Wi-Fi, flat-screen TVs and minifridges, plus microwaves, and tea and coffeemakers. Some have in-room whirlpool tubs, sitting areas and/or pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a 24-hour gym, an indoor pool and a hot tub. There’s also a convenience shop, guest laundry facilities, and meeting and event space.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 8 min drive to Adams Canyon Trail
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “mountains” 10 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Bo Bradley

Overall the hotel and rooms are unspectacular The TV is old and grainy and the walls are quite thin and don’t stop much noise But it is a great hotel for the price

The rooms and hotel in general are very clean We never felt uncomfortable here We used the provided laundry room ($2 to wash and $2 to dry) and it was also very clean The bathroom has a fan which is ridiculously uncommon in hotels for whatever reason And the hotel staff was friendly I would stay here again without hesitation if we were ever passing through again

Carissa Klipka

Beware! There are many other friendly and hospitable places to stay in the area Save yourself the grief and inconvenience of booking here I have never been treated so poorly in my life

We had to make an unexpected trip due to a death in the family This was our last hotel stay after a week of hotel stays and driving 13 hours My husband and I have just been married and I didn’t get the chance to change my last name on my credit card The clerk refused to give us a room because my last name was different on my card I explained our situation to Angelo and was met with “i don’t care”, he was concerned about fraud I offered any form of identification to prove my identity He would only accept a credit card with a last name that matched my ID I could Ot produce this During my explanation of our circumstances he began to laugh telling us it didn’t matter We were exhausted and I began to cry realizing we had to find a different hotel to stay for the night in a strange town Angelo continued to laugh and was rude when I asked why he was laughing When asked if we would charged for the room the response was “you bet I will” as he laughed Checked my bank this morning and sure enough he did I understand policy but do not understand the rude, unprofessional, arrogant lack of compassion from one working in the hospitality industry We promptly headed over to a competitor and had a wonderful stay Unfortunately, this hotel has stained the good name of Best Western and we will not seek this chain out in the future

Rabbi Yitz Wyne

There were four separate events that contributed to this very negative report First, the hot tub was absolutely filthy and unsanitary When I brought this to the attention of the manager on staff he couldn’t care less

The next day, when I asked for assistance, getting an extra towel to use, the acting manager, Nicolas, was rude and abrasive He should not be working and in the hospitality industry After I checked out, I remembered that I left an article of clothing in the room, when I returned to the property to retrieve it, he claimed that housekeeping never turned it in and had no suggestion on how I could retrieve the article

12. Tru by Hilton Clearfield Hill Air Force Base (2-star hotel)

About this hotel

Off Interstate 15, this laid-back hotel is less than a mile from the Hill Air Force Base and 4 miles from the Hill Aerospace Museum.Streamlined, colorful rooms feature Wi-Fi and flat-screen TVs, plus minifridges.Amenities include a terrace, an exercise room and a business center, as well as a hip lobby lounge with a billiard table. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 7 min drive to the Hill Aerospace Museum
  • Guests praised the friendly service
  • Guests praised the breakfast
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Kathie Cunningham

I really loved the location of this hotel, right by the entrance of base, convenient to the highway but not too loud, and very easy to get to I stayed here for 4 nights and I really loved how clean this hotel looked and felt The app even has the key card for your room which I loved because it was so easy to use

The staff was so kind to my son and myself during our stay, even on a rough day for my son there was a worker (Angie?) that would interact and talk with him This is a hotel I’d easily go back to for the amazing service and because our stay was just painless

Ashley K James

We’ve been traveling cross country for the past couple of weeks and stopped here on our way home It was our favorite hotel out of the whole trip The staff went above and beyond to accommodate us, including an early check-in when we were deliriously tired from a long drive

Room was very clean, smelled great, bed and pillows were extra comfortable Good breakfast, and the grab and go snack bar was super reasonably priced with a great selection, unlike most hotels Soft-close doors and quiet hallways helped us sleep through the day and rest up for the rest of our drive A great hotel for a reasonable price! Cannot recommend enough Great job, staff!Also, A++ for stocking womens products in the lobby bathroom I love supporting businesses that do this!

Ginger Summers

The room was just the way I like them

super clean and functional The big screen and remote actually worked The AC was cold Every one seemed to be smiling which is rare these days It would be nice if there was a couple of restaurants close by so you didn’t have to get on the interstate Jimmy John’s worked fine Many thanks to everyone at Hill AFB Hilton TruI was there during airshow weekendI had the potential for disaster, but everything was perfect

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