hotel with waterpark in Streamwood, IL

1. Fairfield Inn & Suites by Marriott Chicago Schaumburg (3-star hotel)

About this hotel

Set in a commercial area along Illinois Route 72, this informal hotel is 11 minutes’ walk from Woodfield Lake and a mile from both Woodfield Mall and LEGOLAND Discovery Center.Warm rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Upgraded rooms add lake views. Suites also feature living areas with sofabeds.Freebies include parking, electric charging stations, and a breakfast buffet served in an airy dining room. There’s also an indoor pool, a 24-hour fitness room and a terrace, plus BBQ facilities. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests liked the service
  • Guests mentioned “shopping malls” 14 times
  • Guests liked the breakfast
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Harol Santos

Really nice Hotel, the rooms very clean and comfortable Nice patio on the side and with a bar included inside the lobby Break fast is a plus delicious mini Quiche

The only reason I don’t give a 5 star is that the break fast is the same for all days Some variety will be the cherry on top of the cake Definitely will come back and will recommend this hotel Price was reasonable

Ryan Eborn

This hotel is terrible Several weeks ago I booked and prepaid a room with a king bed, which had a higher rate than a double queen room I’m very tall and a queen bed does not work for me

On arrival, I find that my reservation was meaningless and they’ve placed me in a double queen room due to their overbooking I explained to the front desk agent that this wasn’t my fault and showed her my reservation She got the night manager who was incredibly rude and told me that I should cancel my reservation and go somewhere else For a manager she has terrible customer service – she should probably go work somewhere else She refused to do anything about the hotel’s error in giving my room away nor did she try to make any adjustment to the higher rate that I’d initially paid to guarantee a king bed To top it off, she flippantly told me that this Marriott is not a corporate owned hotel – as if that somehow justifies the poor experience?

Joyfully His

Very poor professionalism and managing of this property Prior to checking in, we had asked for the mobile key They said I couldn’t get it because I had to give a card on file, even though I already had one on file

They argued with me and said they couldn’t offer contactless check-in, but they advertise it and I’ve used in innumerable times before Turns out they CAN and they DID! So we were able to use our mobile key without stopping at the front desk Why say you can’t when you can?? Upon opening the door to our room, it was not serviced There was garbage on the floor, the beds were slept in, etc I was appalled as we’ve been using Marriotts for decades and never encountered a problem like this They apologized and gave us a new room on a new floorLater into our stay, I requested our room be serviced while we were gone since we were staying three nights, and they assured us it would be Got back that evening: no clean towels, no emptied garbage cans, or made beds Their pool was closed, but they had us use a neighboring workout facility’s indoor pool Appreciated, yes Convenient with kids, no Every single time we tried to charge to the room, we were met with indignation from a different employee insisting that it couldn’t be done, and yet in the end EVERY TIME, it was successful, AND we were overcharged on items! I wouldn’t recommend this location There are plenty of other options nearby

2. DoubleTree by Hilton Hotel Chicago – Schaumburg (3-star hotel)

About this hotel

This modern hotel in a North Chicago business district is 4 minutes’ drive from Interstate 290 and 1.6 miles from LEGOLAND® Discovery Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Suites add separate living areas with sleeper sofas.A casual all-day cafe serves American cuisine, plus there’s an evening bar. There’s also a 24/7 fitness center and indoor pool. Additional amenities include 4,600 sq ft of meeting rooms and a business center, plus a free local shuttle.

Things You Need to Know

  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is unfriendly
  • Guests mentioned “cookies” 42 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

V Vwj

Place is dated and the room isn’t perfect We didn’t have hot water in the morning Possibly due to everyone running their showers at the same time

That’s what I was told by front desk It was my first time experiencing this in a hotel Due to the hotel being packed, they can’t move us to another roomThe bathroom has stain and the ceiling paint bubbles up and peelingThey didn’t properly stock up on towels in the pool area Had to asked for it twice each timeThe down blanket leaked feather all over We woke up with little white feather all over our clothes and the carpetBut I’ll give props to the staffs for customer service though At least they really try and did what they can to keep everyone happy and comfortable

Sean Conley

This place is in a really good location not far from the highway, and with a grocery store and a mall right around the corner So the area has a lot to offer I wouldn’t say there were any surprises in terms of the room itself

It was nicely appointed and comfortable The breakfast however was spectacular and well worth the money (it wasn’t free) and I only interacted with two staff members, but they were both very nice and extremely helpful despite how busy they were

3. Holiday Inn Express & Suites Chicago West – St Charles, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area 1 block from the nearest shopping mall, this straightforward hotel lies 2 miles from DuPage Airport and 3 miles from the venerable Arcada Theatre, founded in 1926.The simple rooms include flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves, and tea and coffeemaking facilities. Suites add separate sitting areas with pull-out sofas. Kids stay at no extra charge with an adult.Parking is complimentary, as is a breakfast buffet served in a bright dining room that has a flat-screen TV. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests liked the beds
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 13 min drive to the Fabyan Villa
  • Guests mentioned the service is friendly

Feedback From Real Customers

Kayla Stickler

There was no soap in the shower or bathroom We booked this location to use the pool as we are visiting family and have young children The pool was absolutely freezing

Our kids were blue and teeth chattering after 10 minutes Ice maker was broke and breakfast selection was not the best The room we got was a suit but very small Not the best experience at a holiday inn Express

Stephen Webbb

From the moment we drove in the parking lot, we knew it was a hotel unlike any other HIE The parking lot was in bad shape, with pot holes all over the place, and that poor condition of the facilities continued inside The first floor hallway smelled like mildew and must, and our room was always uncomfortably humid, regardless of the A/C setting

While the staff was friendly and breakfast was good, there really wasn’t anything else good about the accommodations

Amal Patel

Where do I begin? Check-in was at 3pm and we arrived at 4:30pm Our rooms were not ready until 6pmThe staff was nice but unfortunately, when our rooms became available, were still incomplete

No tissue paper nor hand soap were in our room Bathrooms in all three rooms were close to filthy The paint on the walls were peeled off, and the window sills dustyThe double rooms have modern TVs and a clear picture However, the king rooms were outdatedThe next morning, we saw that there were many options for breakfast However, the breakfast area was not well-kept as there was trash overflowing from the garbage cans and floor wasn’t vacuumed The food wasn’t being restocked, as bread and bagels were out of stock In addition, the pancake maker was out of order!Maybe it was just a bad day/night but we just expected more from a Holiday Inn & Suites

4. Chicago Marriott Schaumburg (4-star hotel)

About this hotel

A mile’s drive from LEGOLAND Discovery Center Chicago, this relaxed hotel is 3 miles from Schaumburg Convention Center.Warmly decorated rooms offer marble bathrooms, coffeemakers and flat-screen TVs. WiFi is available (fee). Club rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add additional TVs, and separate living areas with pull-out sofas.Parking is complimentary. Other amenities include an American restaurant, a bar and a coffee shop, plus an indoor pool, a seasonal outdoor pool, a hot tub and a fitness room. There are 16 meeting rooms, plus a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Some guests complained about the kitchenettes
  • 4 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 40 times
  • Guests liked the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Erin Santorella

This hotel is close to our office Hotel was clean and everyone was friendly The bed was comfortable

The bathroom is a bit small but still perfectly fine I guess if you were going to spend a good amount of time in the room then you may want a bigger space It is nice to be able to get a Starbucks in the lobby in the morning Definitely recommend if you’re looking to stay in the Schaumburg area

Jonathan Bearden

This is a nice business centered hotel All the rooms are consistently nice, clean and quiet Their manager, Linsey, is great and has taken care of our team any time any inconvenience has arisen

They just reintroduced nightly appetizers in the lounge (huge plus), breakfast is buffet is better than most, and Violet in the lounge is amazingly friendly She always makes us feel welcomed

Jennifer Ratos

Annemarie at the front desk completely made our whole night We visited an earlier hotel where the pool was closed (only reason we came, for kids to swim) and it was nowhere marked on their website They would not refund our night either

(Hyatt Place Chicago- Schaumburg) $170 loss 🤷🏼‍♀️😡😫When we walked in this Marriott, we were greeted with such a loving, positive smile from Annemarie! That turned our night around She was so kind and took great care of us with an easy check in, great pricing and great service! Thank you again, Annemarie!This girl needs a promotion!! 🥰 She’s a Keeper!

5. Four Points by Sheraton Chicago Schaumburg (2-star hotel)

About this hotel

Set 7 miles from the Arlington International Racecourse, this relaxed hotel off Highway 72 is a mile from both Interstate 290 and the Legoland Discovery Center.Straightforward rooms offer Wi-Fi, flat-screen TVs and coffeemakers, as well as sitting areas with sofabeds. Room service is available.There’s a laid-back bar/restaurant. Other amenities include a fitness center and a BBQ area. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests praised the service
  • The fitness center has weight machines

Feedback From Real Customers

Matthew Lonis

This hotel was surprisingly modern It was extremely clean and had a great smell to the lobby The staff was all nice

The best part of the room is they have blackout curtains that perfectly cover the window so no light creeps inI wish there was a refrigerator or a microwave but it’s not that big of a deal if you are just staying for one or two nights

Adam Schneider

Four Points Sheraton has done a wonderful job updating this hotel from how it looked from previous owners but some of the choices for the rooms interiors are not great It seems as if cost-cutting was more important to them than customer satisfaction or aesthetic The room I stayed in had a very nice king bed and a couch and microwave but had no fridge

I can’t be the only one who’d rather have a fridge in my room than a microwave Also the lighting in the room was awful Unnatural and headache inducing blue-white led lights in every fixture except the bathroom The bathroom was great and the lighting in there was wonderful at least Hopefully they can change some of these things or I won’t be back

Alison Wright

My family of four used the park, sleep, fly option for a week and were happy with the lyft services from the hotel to the airport and back (a little confusing for a first time user given that we needed to be picked up outside terminal two on the second floor and weren’t sure when to call for pickup), but the hotel was disappointing We were put right near the lobby with all of the noises of folks coming into the hotel and leaving The air also didn’t allow for a fan option to cut down on the noise in the hallway

There also wasn’t a breakfast you could get without paying $14/$16 per meal Given how much we were paying, it wouldn’t have been asking too much for food The coffee was decent at least and the staff were friendly

6. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

7. Sonesta Select Arlington Heights North (3-star hotel)

About this hotel

This modern hotel is 3.9 miles from the historic village of Long Grove and 6.2 miles from Arlington International Racecourse.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs with premium cable channels and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, an exercise room and free parking.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Deer Grove East Forest Preserve
  • Guests praised the service
  • Guests liked the American restaurant
  • Guests mentioned lobbies 14 times
  • Guests liked the breakfast
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Dasi Green

Jay was incredibly kind and courteous during our stay! We paid in cash and it was very convenient to check in an stay for one nightThe rooms were beautiful, quite quaint, and very clean! It had a micro fridge but everything a hotel needs We thoroughly enjoyed our stay and will be back again soon

Rob Watkins

Stayed here a few days while visiting the area on business First, let me commend the front desk staff Everyone I spoke to on the phone was so helpful

Then when I arrived, they were very attentive Second, my room was ready, very clean and comfortable Third, the rate was reasonable Fourth, great location in relation to O’Hare airport Hope to stay here the next time I’m in the area

Nicole Perkins

This was one of the worst experience ever I can’t believe how they lied this is not a 4 nothing hotel It’s ants all over the rooms they are not cleaning the rooms like they are supposed to

No microwave in the room The bathroom was still dirty Someone used it didn’t flush the toilet My key didn’t work to my room we tried 3 times before she gave me another key When I told her about the ants she said well it’s ants everywhere I’m sure the purpose of saying that

8. Wingate by Wyndham Schaumburg (3-star hotel)

About this hotel

This laid-back hotel is 14 miles from O’Hare International Airport, 25 miles from Chicago Cubs baseball games at Wrigley Field, and 3 miles from upscale shopping and dining at Woofield Mall.The warmly furnished rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add sitting areas, and upgraded suites have whirlpool tubs. Kids age 17 and under stay at no charge with an adult.Hot breakfast, parking and a local shuttle are complimentary; an airport shuttle is available for a fee. Other amenities include a casual bar and a gym, plus a 24/7 business center and 2 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Medieval Times Dinner & Tournament
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests mentioned “waffles” 15 times
  • Guests liked the breakfast

Feedback From Real Customers

N J

Had a great stay Beds were super comfortable Checked in was smooth

I came in late due to flight cancellation so I asked for an upgrade and they gave me a king suite with jacuzzi for a small fee Breakfast was great with hot sandwich, eggs and waffles, it was busy in the morning with everyone coming all at once but did not have to wait Rooms were clean and tidy Staff was attentive Would definitely stay here again Close to everything No nuisance place

Eryk Fairchild

Overall a really great experience! Loved the temp of the room, it was clean, VERY comfy bed, great shower, and the staff was super nice Our son accidentally soaked the whole bathroom and all the towels, they gave us replacements promptly, no fuss Breakfast was fine, they had this really cool pancake machine making minis they my kids loved! My only complaint is a common one for celiacs like me, need more gluten-free options! Will stay here again for sure

9. Wingate by Wyndham Arlington Heights (3-star hotel)

About this hotel

This relaxed roadside hotel just off I-90 is 6.1 miles from Arlington Park and 8.8 miles from O’Hare International Airport.The unassuming rooms have free Wi-Fi, flat-screen TVs, and desks with ergonomic chairs, plus minifridges and microwaves. Suites add separate living areas. Kids 17 and under stay free with an adult.Free amenities include hot breakfast, parking and an airport shuttle. There’s also a fitness room, a business center and meeting space.

Things You Need to Know

  • Guests praised the unassuming rooms and the beds
  • 3 min drive to the Ned Brown Forest Preserve
  • 16 min drive to Chicago O’Hare
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Candi Williams

This is one of the worst hotel experiences that I have ever had The staff was pretty friendly upon check-in, but it went downhill from there We needed a place to sleep for my son’s wedding

Nothing extravagant because we were so busy Every time we returned to our room it smelled like smoke, very distinct smell that resembled drug use The response from the front desk was, “That’s weird” On the second night, our car was broken into Nothing was stolen, but that was the final straw We decided not to stay the last night of our reservation Since we prepaid, they refused to refund the final night’s stay I would not recommend at all There are much better places to stay that are very helpful, friendly, and sympathetic

Priyal Mangla

10/10 *claps*The lady at the front desk, provided the best customer serviceWe were a family of 4, and we reached the hotel well before the checkin timings as out flight landed at 7The lady guided us to lodge the luggage and wait for sometime

And to our surprise, as soon as the room was ready, she checked us in! We also received a room upgradeThis woman was an angel in disguise I can’t recall her name, but I remember she wore specs had black hair and was youngTheir breakfast menu included everything essential Omelettes, waffles, and breads were super good and deliciousThe place is at a very optimum location- bus service is nearby There is a supermarket and Dunkin at walking distance too

10. Hyatt Place Chicago/Hoffman Estates (3-star hotel)

About this hotel

This laid-back hotel is 4 miles from the Sears Centre Arena events venue and 8 miles from the LEGOLAND Discovery Center Chicago.Bright, informal rooms feature free Wi-Fi, flat-screen TVs and minifridges, plus wet bars, and living areas with sofabeds.Parking and an area shuttle are complimentary. Other amenities include an indoor pool and a gym, as well as a cafe/bar and a 24-hour snack shop.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Paul Douglas Preserve
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned microwaves 13 times
  • Guests mentioned lobbies 15 times
  • Guests praised the indoor pool

Feedback From Real Customers

Matthew Maniaci

This hotel is one of the nicest we’ve ever stayed at in its price range The room was comfortable and clean, the service was good and friendly, and the location was just what we needed with lots of food options nearby The only minor complaint I might have is that the bathroom was a bit awkward in our room, but the shower was fantastic and it was a minor complaint at most

Angela Blair

DO NOT STAY AT THIS HOTEL!! We stayed this past weekend for a wedding and it was the worst hotel stay I’ve ever experienced! No one in our wedding party got any sleep due to all the commotion and craziness going on at this hotel and the majority of our guest were In fear of coming out their room at night due to multiple Fights in the hallways BOTH Friday and Saturday nights, police coming out twice on Saturday, loud noises throughout the night inside the hotel and outside in the parking lot, smell of weed throughout the entire hotel and it seemed like the staff was real comfortable or used to these activities as this craziness continued throughout the night both Friday and Saturday! It was a straight up hotel brawl And to top it off the Hyatt charges $100 deposit hold per room…on top of their nightly rate, absolutely ridiculous!!! If your staying in that area shop stay somewhere else!! It was an absolutely traumatizing experience

Michael Kiska Jr

stayed four nights for work great rooms great staff only 4 stars for service cause breakfast is the one thing that needs work i dont think fresh scrambled eggs and some sausage is asking too much

especially when you’re already putting out them gross pre-made sandwiches and their coffee pumps were broke two of the four days I was there only little things though stay was great my only other complaint is the $4 cookie it should be $2!! conveniently right off the highway in a non-congested area, east road access and food nearby highly recommend

11. Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel (3-star hotel)

About this hotel

Off Route 64, this relaxed hotel is 2 miles from the Cosley Zoo, and 3 miles from both Billy Graham Center Museum and Wheaton Metra train station.Unfussy rooms provide free Wi-Fi and flat-screens, along with coffeemakers and minifridges. Some rooms have kitchenettes and/or pull-out sofas. Suites add whirlpool tubs, kitchens and separate living areas. Room service is available. Kids stay in a parent’s room at no charge.Parking and an area shuttle service are complimentary. There’s a casual restaurant/bar. Other amenities include an indoor pool and a fitness room, plus a business center and 3 event spaces. Breakfast is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests liked the casual restaurant
  • Guests mentioned “hamburgers” 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lana Parrish

The woman at the front desk was one of the friendliest people I’ve ever metThe room was clean and had a mini fridge and microwaveThe bathroom was very clean and the complimentary shampoo, cond and lotion smelled so nice

But the winner is the beds Like sleeping in a cloud The A/C worked great and the sheets were soft and cozy It was fabulous

eric mestas

My flight was canceled so United airlines gave me a voucher to stay there When I got there the lady was overwhelmed at the front desk asked if I had a reservation and told her that the airline had sent me with this voucher She told me they should’ve checked because the hotel was full and nothing was available

After waiting more than an hour she said she could help me because they have extra rooms which she charged to my American Express Later much later when I got into the room I felt like I had been taken and decided to check out immediately She then told me it was my fault because I did have a reservation I didn’t tell her She said telling her that the airline had sent me didn’t explain anything Then she didn’t know how to reverse my American Express charge and when she found my reservation she kept on saying she would take care of it meaning make me pay for something the airline was already doing The lady even asked me to buy her a couple cheeseburgers which I did while she was trying to help out Worse experience I’ve ever had at any hotel abroad or at home in the states I will check next week to be sure they refund my American Express cardif the airport sends you there make sure they take the voucher and don’t put up with any attitude, The lady was absolutely awful Now I am back at the airport sitting on a bench but it’s better than paying that hotel I feel

Becky Greeley

Strike 1 – The man at the front desk was not very accommodating We were traveling with our family of 6 We asked for more towels when we checked in and were told that housekeeping was gone for the day

Not true because we discovered she was still there Security ended up helping us get towels and the proper bedding for the couch bedStrike 2 – NO Continental breakfast We have been traveling for 3 days from San Antonio Texarkana has a breakfast, free Paducah, KY again has a continental breakfast Chicago hasBurger Theory What theWhy cant they all be consistent!! This is the reason we chose to stay at Holiday Inn’s on our entire 3 week vacation Now reconsideringStrike 3 – No Shampoo, Conditioner, and Body Gel in the shower like the previous 2 hotels we stayed in Just the tiny bottles on the sink We pay more to stay in the better hotels for better accommodations and service This hotel needs to discount their price for not having those amenitiesOn the Plus side – We did have a great time in the pool which was open until 11pm and the rooms were cleanFYI – The ceiling are very low Tall people (above about 6′ 3″) stay elsewhere

12. Renaissance Schaumburg Convention Center Hotel (4-star hotel)

About this hotel

Off I-90, this casual conference hotel is 4 miles from Arlington Park and 5 miles from Highland Woods Golf Course.The relaxed rooms have flat-screen TVs, Wi-Fi (fee), minifridges and coffeemakers. Club rooms provide access to a lounge with free continental breakfast, snacks and drinks. Suites add sitting areas. Room service is available.Dining options include a stylish steakhouse, a casual cafe, a chic bar and a terrace lounge, and breakfast is offered for a surcharge. Other amenities consist of an indoor pool, a hot tub and a fitness room. There’s also a business center, plus more than 100,000 sq ft of event space, as well as free parking.

Things You Need to Know

  • 7 min drive to the Ned Brown Forest Preserve
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • Guests mentioned “Lego” 20 times
  • Guests liked the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Louise G

We did a celebrating life weekend The check-in and check-out were smooth The rooms were nice, 1 king and 1 double

The only thing that made my skin crawl was the amount of random hair throughout the room, especially the bathroom I packed my own cleaning supplies, lysol, etc (as usual) and went to work There was also an elevator with gum pasted on the wall, which was never cleaned off The decor was fabulous and the accessibility to activities in the area was a plus Oh, there’s complimentary parking

Joseph Guyer

No doubt this hotel is beautiful My young daughter said several times that she wants to have her wedding hereHowever, when compared to other hotels out there, it’s sub-par

The rooms were not very large The coffee maker in the room is situated in a spot that is not near enough to an outlet There is no microwave in the room However, there is a microwave in the ice machine room It was broken And the ice machine was brokenThe control for hot tub was broken The pool was nice and the kids had a great time swimmingBut all in all, for $400 a night I think the value is severely lacking

Jen Porta

Didn’t stay there, went for a conference for several days Very nice place Ate at the Starbucks upstairs

Didn’t get the chance to go to the Steak House upstairs yet Do want to try that next yearLove the locationOnly downside is their concession stand food and drinks were SO expensive and they were mediocre at best Got a soft pretzel for $8 that was almost as dry and hard as pretzel rods!!! It must have been under the heat lamp all day! Chicken tenders were mostly breading and they were tasteless Do not buy concession stand food Eat at the places upstairs or go out to the many nice places close by

13. DoubleTree by Hilton Hotel Chicago – Arlington Heights (3-star hotel)

About this hotel

This modern suburban hotel is a 14-minute drive from O’Hare Airport and a 1-minute drive from Interstate 90. It’s 9 minutes’ drive from Arlington International Racecourse.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs, coffeemakers and free WiFi. Suites—some with whirlpool tubs and wet bars—add balconies and living areas.A rustic-chic restaurant serves contemporary American cuisine, plus there’s a lounge bar. There’s also an indoor pool and a fitness center. Additional amenities include 10 meeting rooms and a business center, plus free O’Hare airport shuttle and parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes but others praised the beds
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned “cookies” 33 times
  • Guests mentioned microwaves 23 times

Feedback From Real Customers

Jeff Storms

Pool is cold and room isn’t heated, kids were really disappointed No hot tub either Rooms were fine but there is no mini fridge or microwave

Fire alarm went off twice at 6am, that was nice Same car twice in a row had it’s alarm going off at 7am for 15 min Only thing that actually nice was the house keepers bundled up my son’s blanket and stuffed animals in a cute manner and displayed them It was sweet So kudos to them – Edit to the review to reply to their reply It wasn’t just the noise that was the problem The hotel also decided to have the carpets shampooed at 8amyou do realize that people stay there from international flights right? There was a ton of Japanese folks there, business and flight attendants

Michelle Poston

There is no microwave in the rooms, only a fridge There’s only one microwave available for the entire hotel on the first floor in a communal area near the gym Groups of people were always gathered there, which is not the smartest thing during a world wide pandemic

I mean, it was elbow to elbow at timesSo, this hotel is not really family friendly, since you have to have a Microwave when traveling with kids If you do not need the ability to feed kids by warming foods, this is a great hotel in a great location Pet frendly, very clean, extremely comfy beds, and a great price

Zayra Sanchez

Jalessa at the front desk was amazing I’m hoping I got her name correct she worked Saturday morning Her personality was amazing as a General Manager traveling I always pay attention to the front desk and I would hire her at my property in a heart beat She was professional, customized my check-in, and remembered us throughout our whole stay

The rooms were extremely clean housekeeping did a great job

14. Holiday Inn Chicago – Schaumburg, an IHG Hotel (3-star hotel)

About this hotel

Set 15 miles from O’Hare International Airport, this informal hotel is 1 mile from Medieval Times Dinner and Tournament, and 5 miles from LEGOLAND Discovery Center Chicago.Warm, unassuming rooms provide Wi-Fi, flat-screen TVs and minifridges, as well as Keurig coffeemakers. Suites add living areas with pull-out sofas. There’s also room service.An airport shuttle is complimentary. Other amenities include a cocktail lounge, a restaurant and a gym, plus a heated indoor pool, a hot tub and a terrace with a fire pit. There’s a 24/7 business center. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the unassuming rooms, which have TVs
  • 5 min drive to Medieval Times Dinner & Tournament

Feedback From Real Customers

Vanessa Rosales

I stayed here back in September for an event in the area As soon as I walked in, guest service was kind! Very generous They gave me my key with no hassle, gave me my room number, and sent me on my way

I got up to my room and opened the door, and I heard the voice of a grown man shouting in dismay at the door opening, and I could hear the shower running I was given a room that had a grown man in it who was showering I rushed back down to the front desk and explained it to them, and they seemed confused It turns out that the room had been given to someone, but it wasn’t logged into their system that it had occurred They gave me a new room that was the same as what I had requested, and they walked me to it to make sure that no one was thereI get nervous thinking about that scenario I was all alone, I’m a young woman, I’m very small- Had it been the other way around of a man walking into my hotel room while I was showering, I’m unsure on how the situation would’ve gone Guest service was kind, but I hope that after these months, they have themselves better put together I didn’t feel safe there after that and I had left my luggage in front of the door to prevent anyone from entering the room if the door lock failed I hope others have had better experiences than I have

Karma

Check in was fine Friendly & courteous customer service Easy on & off the highway

Place is very clean!The restaurant off the front lobby was great! Nice bar to wet the whistle The food was hit/miss Another table had sandwiches and they all were stating “hit the spot”my entree not-so-much Grilled chicken was delicious but the veggies seem very “BLAH” (Againhit/miss with food)Room was clean and decentMy shower is a death trap!!! Slippery surface even before soap hit the floor (It’s in their best interest to get that changedit’s a lawsuit waiting to happen!)Shower head is too small to be hanging from the ceilingnot getting the right balance with water distribution (need larger head for the effect you’re wanting to give off) And the half glass wall allowed me to soak the bathroom as I was trying not to fall in the shower (no joke)!!!And for truck driversthis location is starting to break away from us parking here on lot That back drive into Extended Stay that loops into Holiday Inn is NOT TRUCK FRIENDLY (EXTREMELY LOW TREE BRANCHEStrust meI “know”!

Rafael A

Here is a list of all my issues

For the room I purchased online I was told the price was wrong and was charged an extra 50 dollars No towels in room, no soap in room, trash cans still had trash in them No microwave Place charges for breakfast with outrages prices! Staff was nice but quality of stay is poor I don’t recommend anyone to check into this place for the price they charge was not worth it You get better perks at a roach motel!

15. Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is 7 miles from Atcher Island Water Park, 3 miles from Olympic Park and 2 miles from LEGOLAND Discovery Center Chicago.Casual suites offer complimentary Wi-Fi, flat-screen TVs and kitchens, as well as sitting areas with pull-out sofas, and tea and coffeemakers.Freebies include hot breakfast and parking. Other amenities consist of an exercise room, an indoor pool and a convenience store, plus a hot tub, meeting space, and a furnished patio and a BBQ grill.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are clean
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests praised the service

Feedback From Real Customers

Ying

I travel for work so I have plenty of places to compare this to Overall, everything was great for me My room was clean and I had all I needed

When I checked in, the front desk lady was very nice and accommodating She also helped me right away when I noticed the exercise room was no longer getting any cooling and ventilation She called someone and they promptly took care of it I know they’ll make sure you are taken care of if you give them a chance I look forward to coming back here soon!

Julie Judish

Had a lovely 2 weeks here, work trip We are Ambassador status and were granted upgrade to 2 bedroom for the length of our stay We had a rocky start, but our third room was the final one

The 2-bedroom unit has an oven in many of them, ours did This was really helpful on our long stay Also a fireplace ( push button gas) and the normal sized kitchen/ living room 2 full bathrooms were helpful since we are used to that at home The breakfast here is old style buffet, not the current prepackaged grab n go stuff that many residence inns have gone to The pool is indoor, heated, and super safe Deep end is 4’9″, so even short people like me can touch in the deepest water Walking distance to Ikea ( next door), Costco (across street) and a mall (2 blocks) Location is ideal! Only complaint is the hide a bed sofa is really broken down, which is something we have found in most of the residence inns we have stayed in They are all the same, so they all break down the same Don’t sit on the couch too long, you’ll hurt your back! Oh, and one more thing, the phone in room doesn’t work Any room, including the pool Just call the front desk on your cell phone, that works great

LaTashica Goodman

Pros and Cons, SAFETY FIRST!!! I do not advise women staying alone to stay here From my personal experience, an unknown man entered my room, coincidently, as I was exiting the shower Thank God my husband rushed to the door when he heard someone accessing the door with a key card

My concern was brought to the front desk 3 times, and to my surprise, the issue had not been addressed I wanted to know how the situation had been handled Too many times we hear about these instances, never thinking that it can happen to youand I don’t want anyone to experience a should’ve, could’ve, would’ve Please, stay safe!!!Otherwise, the staff was friendly, breakfast was great, and the environment was clean I would’ve given 5 stars if my safety and concern would’ve been their concern as well

16. Courtyard by Marriott Chicago Arlington Heights/South (3-star hotel)

About this hotel

This roadside hotel is a 9-minute walk from hiking trails at the Ned Brown Preserve and a 3.4-mile drive from the Legoland Discovery Center Chicago.Contemporary-styled rooms offer free WiFi, desks, TVs and coffeemakers. Suites add separate living areas with sofabeds and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 3 min drive to the Ned Brown Forest Preserve
  • 17 min drive to Chicago O’Hare
  • Guests praised the rooms but some complained about the beds
  • Guests praised the friendly service
  • Guests mentioned lobbies 29 times
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Ben Gibbs

I stayed here on 5/18 The staff was great and very polite This appeared to be an older hotel but the lobby had been updated and was nice and on par with your typical Marriott

The rooms were a little outdated but everything was in working order and no outside noises could be heard My only complaint was the cleanliness While over all the room was clean it was apparent that the cleaning staff rushed through and missed some minor things I found a used q-tip on the baseboard in the bathroom and one of the towels had a stain on it The towel seemed like it was clean but just had a stain that couldn’t be washed out Overall it this is a decent place to stay the night

Sonya Gilmore

Very disappointed!!! Watch your card and what they charge you for a deposit

I was charged an extra 135 bucks on my card at check in!! After that they put me in messed up room !!! Had construction people outside window at 7am making a tone of noise!!! On top of that the carpet in our room was solid in water when woke up!! They need to update these room and fix the pipe problem Also train your staff better so there not over charge people !! Worst experience!!!!!! Stay way !!!

Carelle Bartley

I booked a daytime room from 4-11pm to stay in while on a cross country road trip Due to car troubles we got into Chicago way later than anticipated but the hotel staff was SO accommodating They said it would be okay for us to stay a few extra hours and they even offered to let us stay the night to get rest before we had to start driving again

We also wanted to use the pool before closing and they let us stay a few extra minutes in there past close They also hooked us up w free ramen In Particular these are the people who were super helpful and kind during our stay: Sajina, Kendall, Toni, Phil, and Veronica Thank you guys again for everything

17. Hyatt House Chicago/Schaumburg (3-star hotel)

About this hotel

This relaxed, extended-stay hotel off I-290 is 1 mile from Legoland Discovery Center Chicago and 2 miles from the Schaumburg Convention Center.Polished suites come with kitchens, flat-screen TVs and free Wi-Fi; some have whirlpool tubs. The 1- and 2-bedroom suites add pull-out sofas.Complimentary perks include a breakfast buffet, parking and an area shuttle. Additional amenities consist of an indoor pool, a hot tub and a sauna, plus a fitness room and a business center. There’s also a 24/7 market, a lounge and BBQ facilities. Pets are welcome for a fee.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests disliked the furniture but others praised the kitchenettes
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Chris h

So we stayed her for 3 nights 2 rooms All 3 days there was no hot water due to a boiler issue So cold showers for everyone! As previous commenters mentioned it was definitely run down a bit

The lobby was nice and updated However the rooms were definitely dated and small I had a fridge I had to turn off because when it kicked on there were bad bearings or a loose belt or something that sounded like a dying seagull when it kicked on Oh and they only service the rooms once every 5 days That info is on their website I will say so I’ll take the the heat on that one, (was the only thing with heat during my stay) The only reason I gave it 2 starts instead of 1 was that the staff was very friendly The thing that kinda peeved me is that when I brought up hey can we get a discount on our stay you know because NO hot water all I got was a “we are sorry for the inconvenience but I can’t do that” Listen to the other reviewers and look elsewhere!

shelly b

Hotel and front desk staff were polite and amazing We requested a crib for our one year old and it was a worn out pack and play that she couldn’t even sleep on The noise from other kids running down the hallway at night, kids knocking on our door at 1 in the morning, and then drunken stumbles fighting outside our door was icing on the cake

Stay here if you don’t want any sleep

18. Chicago Marriott Northwest (3-star hotel)

About this hotel

This informal hotel is 1 mile from the Sears Centre arena, 9 miles from shops at the Woodfield Mall and 21 miles from O’Hare International Airport.Warm rooms come with flat-screen TVs, coffeemakers and minifridges. Wi-Fi is available (fee). Upgraded rooms have pull-out sofas, minifridges, wet bars and/or whirlpool tubs. Suites provide living areas. Club rooms and suites offer private-lounge access and refreshments. Room service is offered.Parking is included. Amenities consist of a market and a restaurant, plus a fitness center and an indoor pool. There’s a business center and meeting space. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • 10 min drive to Paul Douglas Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests liked the lobby, mentioned 40 times in reviews
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Zee G

Room had older type decor, yet was very clean and well maintained Shower pressure was amazing Pleased with the soft-close toilet seats & soft-close shower doors

Used both, key card and mobile phone key, without any problems Heater kept us warm The fridge kept our drinks and food cold Our stay was short, so we were not affected by the fact that there aren’t any microwave in the rooms Due to COVID, housekeeping is not automatic, despite requesting the service, no one ever came Overall, we enjoyed our stay, would recommend to friends & family If we’re ever in this area again, we would definitely come back

Jordan Syrowik

Had everything you would expect from a moderately priced hotel Bathrooms were up to date with modern tile and shower Mattress was a little firm, and the room decor was quite dated

Per usual with hotels the air conditioning kept changing back to 72, which kept the room a little stuffyIn all, great place There is a Starbucks as well as a non-included breakfast buffet

Tushar Rao

My room 721 was used by someone else when I was away, and the whole bathroom was dirtied When I showed this to the staff I was given a simple answer “we don’t know” without any concern or apology There was a camera right outside the room door and the staff promised that they will look at the footage and have a manager call me back

Been 4 days, no call and no follow-up Avoid this property if you value your safety and belongings and absolutely avoid ROOM 721

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