hotel with waterpark in Suffern, NY

1. Residence Inn by Marriott Wayne (3-star hotel)

  • Address: 30 Nevins Rd, Wayne, NJ 07470
  • Phone: (973) 872-7100
  • Ratings: 4.3 (431 reviews) Very good
  • Website : Residence Inn by Marriott Wayne
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Unassuming, all-suite extended-stay hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This unpretentious, all-suite extended-stay hotel is 6 miles from the Paterson Museum, and 5 miles from both Laurelwood Arboretum and Paterson Great Falls National Historical Park.Ranging from studios to 1- and 2-bedroom suites, the informal quarters offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus kitchens, and tea and coffeemaking facilities.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an indoor pool and a hot tub, as well as a patio with a BBQ grill.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and microwaves
  • 10 min drive to the Pietro and Maria Botto House
  • Guests praised the service
  • Guests mentioned “suites” 17 times
  • The fitness center has elliptical machines and weight machines
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Bob Bennett

Pool closed with no information out to the guests!Breakfast items (example eggs), out of stock by 8:30?!Complained about the guests above us pounding on our ceiling for 4 straight days, without anything being done about itThis was our 3rd time staying at this location this year & it will be our lastIt’s turning into a long term, low income rental property with some guests staying for 3 – 8 years!Horrible service and callous staff

tiffany barrentine

The hotel and amentites at this establishment is very nice However, I gave a bad review due to being racially profiled by Phillip ( front desk suprrvisor) on Feb 12, 2022 We asked Phillip for direction for pool where he stated the pool was filled to capicity, we should make a reservation for another day

Although we had a 5:30pm for this dateNext, he followed us to the pool area and and stated we have too many people from our group in the pool He informed us that each 2 bedroom suite can have 6 guest in the pool Our group consists of 6 kids 1 adult to supervise while 4 adults sat near the pool (fully dressed) Phillip counted all the black people and the pool and stated we have too many people in the pool We explained to Phillip we were not with the other group of black people ( group of 4) The He left Phillip returned 15 minutes later stateing our children are laughing and talking too loud, they must keep their voices down Or less we will be asked to leave the pool area He left again 10 minutes later Phillip returned This time he began yelling at our children and threated to put them out the pool if they didnt use their inside voices instead of laughing and playing in the pool In my child’s defense my husband and I asked Phillp to talk with the adults instead of frightening our children Plus it’s the respectful thing to do Phillip stated ” no I will tell the children Since they are unsupervised” hewas so out of control he proceeded to yell at our children ( ages 5,7,8) again I have a picture of our group of kids in the pool and a video od Phillip yelling and threating our childre at the top of his longes This made my family and I very uncomfortable and I was afraid of what Phillip might say or do to our children next We didn’t want the situation to escalate so we left before our reservation time ended We feared Phillip continueing to harrass us and wasnt to remove our children from the hostility Maybe Phillip was overwhelmed woth the hotel being completely book up due to a wedding party We hope this doesnt happen to anyone else

Vu-An Foster

I stayed here this past weekend with my family and I am giving this hotel a 5 stars The General Manager Tonya was extremely helpful and pleasant to deal with Her staff provided impeccable customer service as well

We enjoyed the hotel amenities including the Continental breakfast and pool & hot tub The only con I have is I wish the room was a bit bigger but that didn’t stop me for booking again next month!

2. Holiday Inn Express Ramsey-Mahwah, an IHG Hotel (2-star hotel)

About this hotel

Located off Route 17, this contemporary lodging is 2.1 miles from the Interstate Shopping Center and 3.2 miles from the Mahwah Museum.The classic rooms offer work desks with lamps and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The suites additionally provide separate living areas and pull-out sofas. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast bar, free guest parking and a same day dry cleaning service, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Kurt Kachidza

Phenomenal place with a fantastic staff Stayed there for over three weeks and loved every moment of it The hotel is very clean and they probably have one of the best sound-proof wall systems

I barely heard any loud TV or anyone from the next room in all my time there I know it’s not because earthlings have all of a sudden become mindful of othersThe continental breakfast is fantastic as well The range of food choices is wider than in other hotels I’ve stayed in I would definitely stay here again

Jacob

I just happened across this lovely hotel during my semi-frequent trips to the area The staff and service here is remarkable Rooms are always clean and comfortable

Great assortment of food at their free breakfast Complimentary/no fee parking Most importantly to me, LGBT friendly Prices are decent for the area and yes you could find cheaper—but after one stay here you wouldn’t likely want to find anywhere else

Donna Tietjen

Last weekend my husband and I, as well as my son & his girlfriend stayed here and EVERYTHING WAS PERFECT!! I called to make reservations as I needed 2 separate rooms as well as different nights! Spoke with Darius and he was EXTREMELY ACCOMMODATING!! He answered all my questions! It was nice to get to meet him upon check-in, and thank him for his assistance regarding our stay!!We stayed due to a family event in the area We will definitely stay here again for any future family gatherings! Rooms were very clean and housekeeping maintained our rooms daily It was truly a pleasure staying here!! Would HIGHLY RECOMMEND!!Donna TietjenBrick, NJ

3. Comfort Suites Mahwah – Paramus (2-star hotel)

About this hotel

Off Route 17, this unpretentious all-suite hotel is 5 miles from Campgaw Mountain Ski Area, 3 miles from walking paths at Ramapo Valley County Reservation and 13 miles from Skylands botanical garden.Warmly decorated suites provide free Wi-Fi, flat-screen TVs, microwaves and minifridges, as well as tea and coffeemakers. All have sitting areas with pull-out sofas.Parking is complimentary, as is hot breakfast served in a low-key dining room. There’s also a fitness room and a coin-operated laundry, as well as meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min walk to the Mahwah Museum
  • 13 min walk to nearest train station
  • Guests liked the service

Feedback From Real Customers

Andrea Carlisle

Customer service has been AMAZING during AND after our stay!! They were very friendly when we were there, and have gone above and beyond in helping us get a couple of things back that we left behind!! They first called us about an hour after we departed to let us know we had left a bag on the sidewalk Not sure many hotels would do that! Then after getting back home, we realized my daughter had left her special blanket she has had since birth I immediately called the hotel and spoke with Ellie

She was the absolute SWEETEST thing and VERY helpful!! She told me how to get online and have UPS scheduled to pick it up from there and shipped to me; and she assured me she would make sure the prepaid shipping label was printed and confirm that UPS picks it up Again, ABOVE AND BEYOND!! We are more than grateful!!

Erin Craft

The only positive thing I can say is the bed is comfortable The room smelled like mold it and it was hit in the rooms and hallways We got there at 730 and asked for our AAA discount we were told NO that the manager said no discounts when it’s late because customers will pay the full price if we are looking for a room that late and yes the front desk lady told me that

She told me to ask for the manager in the morning Manager wasn’t there left my number and of course no one ever called The key didn’t work had to get a new one and rooms need to be updated We also were not told that breakfast was offered or did we see it anywhere Definitely not worth $210 that we paid

4. Residence Inn by Marriott Orangeburg Rockland/Bergen (3-star hotel)

About this hotel

Off the Palisades Interstate Parkway, this down-to-earth hotel is 4.7 miles from the Palisades Center mall and 10.1 miles from the Lyndhurst mansion.The warmly decorated, unpretentious studios come with fully equipped kitchens and free WiFi, as well as sofas, desks, and flat-screen TVs. The 1-bedroom suites add separate living areas and additional TVs.Freebies include hot breakfast, parking, and weekday evening socials with snacks. There’s also a casual American restaurant, a grocery delivery service and a 24/7 convenience store. Other amenities include an indoor pool, a gym and a BBQ area, plus meeting space and laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Tallman Mountain State Park
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests praised the breakfast
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Zachariah Thomas

We spent a night here while we were getting our boiler replaced at our home We bypassed several other closer hotels to take advantage of the newly updated facilities here The bathroom was very spacious and the shower pressure was lovely

We stayed in Room 135Breakfast in the AM was a nice perk that included hot choices!

Sarena Cohen

If you are traveling with young children please be aware they do not have connecting rooms and are not very accommodating! We had called ahead of time to be sure we’d be able to have a safe space for our family’s stay and we were told to call the day of and they’d help us out We called right before the weekend again and they said not a problem We then called the day of, 2 days later, as we were told, and they said “we do not have any connecting rooms at all” and they would not upgrade us to a larger suit or refund us anything at all

5. Holiday Inn Express & Suites Peekskill-Lower Hudson Valley, an IHG Hotel (2-star hotel)

About this hotel

A 12-minute walk from Charles Point Pier Park, this modern hotel is also a 1-mile drive from the Peekskill train station.The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels, coffeemakers and minifridges. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with sofa beds and whirlpool tubs.Amenities include a free breakfast bar, an indoor pool and a fitness center, as well as free parking.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min drive to Croton Point Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the views
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Matt Melton

Our overall experience in this hotel was average ‘good’ Nothing really stood out as exemplary but almost everything was as expected They did not have any rooms available as of the 3pm check-in and we had to wait till about 3:35

The only real negative was that the desk chair was very loose and felt ready to break We didn’t use it Also, the TV should be a little bigger than the 32″ or so size that was in the room

6. Hilton Pearl River (4-star hotel)

About this hotel

Set on 17 acres of woodland, this grand chateau-inspired hotel is 7 miles from the Palisades Center shopping mall and 30 miles from downtown New York City.All rooms (many with views of the adjoining Blue Hill Golf Course) offer sophisticated French-style decor and custom-designed beds, plus desks, flat-screen TVs and free WiFi. Suites add kitchenettes.Amenities include an on-site restaurant serving modern American cuisine, a stylish bar, fitness center, indoor pool, sauna and whirlpool tub. There’s also a business center and 22,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Palisades Interstate Park Commission
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • Guests mentioned “banquets” 10 times
  • The hotel has a sauna
  • Guests praised the stylish bar

Feedback From Real Customers

Steven Sobol

The Hilton Pearl River staff are all truly exceptional They are hard working, attentive and went above and beyond to insure our stay was a smooth and enjoyable one The pool is very nice and staffed with lifeguards, something that you don’t find at most hotels and I really appreciated considering that I am traveling with a small child

The restaurant had a great selection of food and the service was excellent The banquet facilities are beautiful There is a well equipped business center and fitness center The rooms are updated and very clean Everything was perfect! I would definitely recommend this Hotel

Margarette Allyn

The hotel is beautiful inside and out I felt like I was at a Great Gastby partyThe staff was above and beyond friendly and accommodating

The issue I did have is we did not know the hot tub and sauna were out of order until we and a group of kids went to use itThe front desk staff are left to tell guests this and management should do a better job communicating this to guest before hand; not the staff who seemed to have enough to deal withFor the amount of money per night for rooms, I would have liked to enjoy the hot tub and sauna as well as not pay to have a refrigerator in the room, a $10 charge for entire stayThey could also provide microwaves as well Families with children need to reheat food for when restaurants are closedOther than that I would stay again; I love Hilton hotels and again, the staff was amazing

Chelsea Victoria

Let me just say this… I stayed here for one night as a romantic getaway with my partner To our dismay, we were clearly treated differently This hotel is quite fancy and the room was very clean

My problem wasn’t the room or location, but some of the staff who made us feel very uncomfortable We had dinner at Two Henry’s, where we had a young waiter who was helpful and nice However, another waiter who was not tending to us kept asking questions Leading up to him asking us what room number we are in I thought it was inappropriate I don’t know why he thought it was okay to ask us for our room number Especially because he wasn’t even our designated server It seemed as though the staff wanted to keep an eye on us since I am Latina, and my partner is of very deep complexion We couldn’t help but feel like we were being watched It upset me Not that it’s anyone’s business, but we are both college graduates with respectable careers and to be treated like we were a threat or there for trouble did not sit right with me I enjoyed my room and the amenities, but unfortunately I will never stay here again knowing how the staff treated us I have experienced discrimination and tension before in my own personal experiences, but being with my partner, I experienced an indescribable feeling of projected shame It was unnecessary and I didn’t appreciate it

7. Sonesta Select Mahwah (3-star hotel)

  • Address: 140 NJ-17 South, Mahwah, NJ 07430
  • Phone: (201) 529-5200
  • Ratings: 4.2 (608 reviews) Very good
  • Website : Sonesta Select Mahwah
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern 3-story hotel offering an indoor pool, plus a business center & free WiFi.

About this hotel

Off the I-287, this modern hotel is 4 miles from the Campgaw Mountain Ski Area.Contemporary rooms offer free WiFi, desks and flat-screen TVs with premium cable channels, plus minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, exercise room and ping-pong table, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Some guests complained about the American restaurant
  • Guests mentioned balconies 11 times
  • Guests mentioned lobbies 26 times
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

K V

Good ratings online, so I booked The poorexperience began immediately Upon arrival, we were told they did not have our room (2 queens) so we would receive a king with a sleeper sofa

We needed two beds to sleep four I asked how we would be compensated for the change I was told to call on Monday They could not get the card reader working to complete check-in My daughter needed a restroom so we went to the lobby bathroom to find two clogged toilets We were given a room key to find one king, no sofa New room, one queen, twin sofa When I returned to the desk, I was told the employee (who was very kind and patient) would call his manager He returned to say there was, and I quote “nothing” he could do for me, as they were sold out (But they would not give us the other king room we saw because someone had booked it Ironic since they gave our room away earlier…) I threatened twice to sleep a family member in the lobby since the only other option was to sleep on the floor I was told the front desk staff would call police We spoke for a long while and finally landed at me sleeping on the floor or in my van because sleeping on a lobby couch wouldn’t look good for Sonesta We got an air mattress from the van (for our final destination), moved furniture, blew it up and returned for linens They gave us linens stained with multiple yellow marks (one rather large) Add to it the smell of weed in the hallway and the “corporate” number they gave me taking me to an “incident” line (explained as being a line for theft, etc) and this hotel gets a 1 star rating, ONLY because the staff was patient and the room was nice The booking policy is TERRIBLE and the ability of the staff to help is ZERO Their hands were tied The manager should call ME I shouldn’t have to reach out two days later for resolution Terrible experience Just terrible

Sean Garcia

The hotel is great Amazing management Would give the complete 5 stars if front desk treated guests in a proper manner

They hardly ever answer the phones, even without a line even being there Sometimes they don’t even answer calls at all, or tell paying customers to hold on without even letting them get a word in then making them wait over an hour just to be hung up on Needs new people working front desk with real customer communication skills Horrible front desk Front desk is 0/5 stars

Jenny Reis

I had called to make a reservation and I was told to come in instead, that worked out perfectly and I did get a room That night I had a terrible experience with another hotel in which I had a reservations and when I got there to find out that there was no room for me The gentleman at the counter was very courteous and sympathetic with my experience prior

Good customer service is always appreciate Thanks once again

8. Casa Hudson

  • Address: 34 First St, Haverstraw, NY 10927
  • Phone: (845) 219-1698
  • Ratings: 4.7 (61 reviews) Excellent
  • Website : Casa Hudson
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Trendy rooms in an upmarket B&B offering river views, plus a garden & free parking.

About this hotel

Set in a leafy residential area, this upscale B&B in a circa-1800s home is a 1-minute walk from the Hudson River, 6 miles from scenic views at Rockland Lake State Park and 9 miles from the I-287.The 3 warm, individually decorated TV-free rooms featuring wood floors and colorful art work, come with free Wi-Fi and en suite bathrooms. Upgraded rooms offer river views.Parking is complimentary. Continental breakfast is served in a cozy dining room. There’s also a garden.

Things You Need to Know

  • 13 min drive to Hook Mountain State Park
  • Guests praised the service

Feedback From Real Customers

William Bell

Fantastic, fantastic, fantastic, great hosts, and a great waterfront view The home is located on the widest part of the Hudson River Inside you will find a artistically renovated interior decorated to the max

The bedrooms are quiet, no TV, phone,or radio, just solitude Breakfast included fresh fruit and croissants from Italy We met one other guest and he was super charming and very interesting! Special kudos to Andrea and Nelson!! Thank you Bill and Yvonne

kristy phillips

Casa Hudson is a beautiful B&B! The house has been fully renovated and is absolutely gorgeous When walking through the courtyard my first night there I felt like I was visiting a villa in Tuscany It has water views

There is a restaurant right across the street and plenty of convenience stores nearby The host treats you to breakfast croissants specially shipped from Italy I’m not a coffee drinker, but there is both a coffee maker and espresso machine My one tip would be to bring your own pillow if you’re particular about pillows

Adrienne Lynch

Great place to stay Myself and my husband had a mini honeymoon here We were both so delighted we found this treasure of a place to stay and get away from the craziness of life and just sit back and relax

The views are so beautiful and that’s just the outside of the house The entire house itself is a work of art and love It’s so peaceful and relaxing here We had a beautiful roomwith a king size bed The room was beautiful decorated and I loved Nelsons art work all over the house The hosts themselves are such lovely people They are welcoming and you can have great chats with them but you can also do you own thing Andrea and Nelson are both very helpful for anything you need, like where is good to eat and where you can get good wine We will definitely be back!!!!

9. The New Continental Hotel and Restaurant (3-star hotel)

About this hotel

Overlooking Lake Greenwood, this serene, family-run hotel dating back to the 1920s is 6 miles from Mount Peter Ski Area and the trails in Abram S. Hewitt State Forest, and 11 miles from the historic 1807 Ringwood Manor.Modest rooms with colorful, homey decor feature free WiFi, TVs and private bathrooms. Cottages are available seasonally.A casual lake-view restaurant serves German/American fare and has a terrace. There’s also a cozy wood-paneled cocktail bar decorated with hand-painted tiles and antiques.

Things You Need to Know

  • 3 min drive to the Greenwood Lake
  • Guests liked the service
  • Guests liked “lakes”, mentioned 15 times in reviews

Feedback From Real Customers

Bill Wittosch

Six of us enjoyed lunch on the patio today having requested a lake view Wonderful, especially the food and service Each ordered a different meal and all wereDelicious

Being outside on a beautifulearly fall day with good friends and excellent food is perfect

Chris Holle

The location was great Service was leisurely but we weren’t in a hurry The food was tasty but not excellent

Portions were decent sized, but we felt the dishes were overpricedmost likely paying for the view What concerned us was the server upselling a bottle of wine when we only asked for a glass “It’s only $22just $4 more than a couple of glasses each” Well the wine was $35 much more than she said When we got the bill and pointed out the price, she just shrugged and walked away No offer to rectify the misquote

Bob W

Went here for lunch on Saturday Did not stay at the hotel Spectacular location and view of the lake

Had a nice lunch Food was good though a bit on the pricy side for what we had It is now my wife’s new favorite place Cant wait to go back in the nice weather and have lunch/dinner outside Great service Everyone there was super friendly and made you feel welcome Will definitely be going back

10. Homewood Suites by Hilton Mahwah (3-star hotel)

About this hotel

This extended-stay hotel off New Jersey Route 17 is 2.3 miles’ drive from rail transportation into New York City at the Mahwah station and 2.9 miles; drive from Ramapo College of New Jersey.Traditionally furnished 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center. Additional amenities include a fitness room and an outdoor pool, plus 4 meeting rooms and an area shuttle.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests mentioned “dogs” 13 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vandella Rodriguez

I was doing a 45 day job in New York a while back and stayed at this Hotel the whole time It was a great experience and I don’t think I ran into any issues at all I miss the staff and I hope they are doing well

My room was always clean and comfortable The gym was so convenient and there’s a grill near the pool I used to cook on It features a full kitchen and large roomy restrooms Bubble baths were always a plus to end my long days Laundry room on site was awesome as well Thank you Honewood suites for welcoming me in like family

Britta Kuo

What wonderful customer service from the front desk concierge! Our King Suite was perfect for myself and boyfriend Not to mention, service dog and large crateThis hotel is clean and offers a TON of amenities

You’ll find open access to business offices, 24 hrs, and an extensive snackery that offers both healthy and organic options as well as your usual junk food for those who want to go all-out when enjoying themselvesTheir breakfast buffet is quite varied and offers truly fresh fruit, multiple yogurts and multiple nuts A variety of bagels that you can toast alongside breads Oatmeal that you and dress up, coffee with options dairy and non, egg, sausage, and TATER TOTS! clearly this breakfast is a 🏆 ✌️ win You can eat gluten free, vegan, vegetarian, or whole out junk food if you want There is something for everyoneFrom a former front desk manager, B&B Inn-keeper, and hotel housekeeper, I speak from experience Way to go!

Damaris T.

Our first and I think last We had a 2 bedroom suite and everything was not what we expected at all The outside was much nicer looking then the inside especially the room

The room look very old and chairs, sofa walls stains and dirty looking The carpet look gross We paid 306 per night which was too much for this place for sure We never paid that much a night nor have we stayed in a 2 bedroom suite before but very disappointed The pool and the area it was in was beautiful Free breakfast was ok

11. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

12. Residence Inn by Marriott Saddle River (3-star hotel)

About this hotel

This relaxed all-suite hotel off Route 17 is 3 miles from The Hermitage historic site and 9 miles from Campgaw Mountain Ski Area.The modern studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. The 1- and 2-bedroom suites add separate living areas, and some have fireplaces.Freebies consist of hot breakfast, parking, and weekday evening socials with snacks, as well as a grocery delivery service. Other amenities include a seasonal outdoor pool, a hot tub and a fitness center, plus BBQs, meeting space and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 6 min drive to The Hermitage
  • Guests mentioned the service is friendly
  • Guests mentioned “suites” 14 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

rachelle moore

I thoroughly enjoyed staying here I come into town often on business and I will now stay here when I do The room was clean and my bathroom was very well lit – which is very important to me

The staff was friendly and they offered hot breakfast items which was appreciated It was nice to have a sitting area separate from the bedroom so I didn’t feel like I was in a hotel The mini kitchen was a nice amenity and included a full size fridge, microwave, sink, dishes and silverware It was quiet at night which was good The mattress wasn’t the best; it was okay They don’t have room service but I was easily able to get food through Uber Eats which was nice

Shaik Abdul Cader Shaik Dawood

Nice and cozy The staff are all super friendly and very hospitableLove the library (both for kids and adults) section which has board games, and puzzles as well

The gym has your basic needs met, and for covid safety measures, you’ll need to book a time slot in advanceBreakfast spread is decent It could be better though

Van

I only gave the location a 4 because it took us 45-50 minutes to get to NYC but that was expected The staff was amazing! We had a deadbolt and toilet issue within an hour that they immediately addressed They gave us a great list of restaurants & stores that were within 1-2 miles & no freeway (score!)

Parking at the hotel sucked b/c they were busy but it didn’t hinder my stay

13. Courtyard by Marriott Paramus (3-star hotel)

  • Address: 320 NJ-17, Paramus, NJ 07652
  • Phone: (201) 599-1414
  • Ratings: 4.2 (645 reviews) Very good
  • Website : Courtyard by Marriott Paramus
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with an indoor pool & an American restaurant, plus free WiFi & parking.

About this hotel

This modern hotel off Highway 17 is a 1-mile drive from shopping at the Paramus Park Mall and a 1.4-mile drive from golf at the Ridgewood Country Club.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites and upgraded rooms add living areas, and some feature whirlpool tubs.Social spaces include a living room-style lobby and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 2 meeting rooms. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 17 min drive to the George Washington Bridge
  • Guests praised the service
  • Guests mentioned lobbies 19 times

Feedback From Real Customers

Brenda Velez

Booked one night due to a wedding Pleasant experience Room was neat, amazed it had Paul Mitchell products for bathing

My only concern was the noise at the lobby at midnight They had a party there and if my room would be located on the first floor I would be upset

Susan Nussbaum

The hotel advertising did not match the reality They advertise a pool, a restaurant, and normal hotel niceties – however they do not have an open pool, the restaurant has severely limited hours, and they dont clean your room unless requested I went with nieces who packed bathing suits, no one said anything when we checked in about: no pool, limited food hours, or request only cleaning

The first manager kept insisting “we took the pool pics down” even though I had the website up and was showing her a half dozen references The next day, manager #2 was a bit better, I showed her the pic of my room door that had pool guidelines on it!! And she said “oh we tell ppl when they check in” … no they dont We almost didnt eat the day we had to leave bc breakfast ended at 9:30am!! 9:30am!! The man ahead of me on line arguing about venti versus grande size almost cost me my only meal all day! I had NO idea until I was ordering at 9:31am and the girl said “oh let me see if the kitchen is still open”!The rooms were clean, the little restaurant was nice – but the failure to communicate was inexcusable For one manager to say “there is no pool” and “oh we took that pic down” gaslighting me as I held the website up on my phone was surreal And for the next manager to change the story to “the pool is closed for covid”?? Put it on the website then! And at 9:31am to find the restaurant is closing is also something to let guests know clearly

14. Hilton Garden Inn Wayne (3-star hotel)

  • Address: 15 Nevins Rd, Wayne, NJ 07470
  • Phone: (973) 878-1007
  • Ratings: 4.5 (544 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Wayne
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm quarters in an understated hotel offering an indoor pool, a gym & a bar/restaurant.

About this hotel

This unassuming hotel on High Mountain is 2 miles from William Paterson University, 5 miles from hiking trails in High Mountain Reserve Park and 7 miles from shopping at Willowbrook Mall.Relaxed rooms provide free Wi-Fi and flat-screen TVs, as well as coffeemakers, microwaves and minifridges. Suites add separate living rooms with sofabeds. Room service is available.Parking is complimentary. There’s a casual restaurant with a bar, as well as a 24-hour convenience store. Other amenities include a gym, an indoor pool and a hot tub. Coin-operated guest laundry is also available.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 11 min drive to Laurelwood Arboretum
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Viraj Ajmera

as a longtime employee of Hilton I know great service when I see it I can tell that the front desk staff are trying their best to accommodate their guests, and I can see that the food and beverage team are experienced at the business of hospitality The food was great and the room was also very well maintained

The best part, This place is right next to William Paterson University So if you need a place to relax after finals, this might be the place to go

Jeane Spada-Allgood

Lovely hotel, but get a room far from the pool! I would love to give this hotel 5 stars – it was impeccably clean, comfortable, and in a nice location However, noisy guests coming and going from the pool were a major problem They were rowdy and loud and the pool is open until 11 pm! I was not provided another room when I requested one due to the noise

Leli B

Based on the previous reviews I see this location is known for overcharging their guest or making up rates! I booked my stay for a specific rate and Leidy from corporate confirmed and when I called the hotel Mike gave me a different rate and after 5 mins it went up… yes this is just as confusing to me! I told him to call corporate to confirm and instead called a third party company and gave me the rate they were offering that day! (Not sure how this man runs a hotel!) customer experience is terrible at this hotel and the rates are so confusing! Do not recommend

15. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

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