hotel with waterpark in Sulphur, LA

1. Best Western Plus Prien Lake Inn & Suites (3-star hotel)

About this hotel

This casual hotel is 2 miles from the Mardi Gras Museum, and 3 miles from the playgrounds at Millennium Park and from the Children’s Museum of Lake Charles.Informal rooms with colorful accents feature free Wi-Fi, cable TV and safes, as well as minifridges, microwaves, and tea and coffeemakers. Suites add dining and sitting areas; some have sofabeds.Breakfast is complimentary, as is parking and a regular shuttle to local casinos. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 7 min drive to Imperial Calcasieu Museum
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Ms. Brown

I love when I can walk into a hotel and your greeted with a fresh clean smell That was the first thing that got my attention This hotel was clean

I love that they have a snack store The staff was friendly The power went out for a couple of hours But other than that, it was a great stay! If your ever in Lake Charles this would be a great place to stay

Sam Marti

This hotel was amazing The Gentleman at the front was very nice and pleasant with a great attitude The other employees were super nice and caring

The smell when we walked in was pleasant and inviting The entire building was clean Our room was large and very nice They had the most comfortable beds Breakfast was amazing I highly recommend this to all travelers The price was very affordable

Paula H

Perfect place for families! We booked the queen suite because it has a separate room, and it worked perfectly to put our baby’s pack N play in We brought our own noise machine, pack N play, and blackout curtains to tape up in the doorway We also rearranged the furniture to put the armchair and ottomon in there, and it was seriously almost as comfortable as home

Our baby slept all night, and we stayed there again on our way home from vacation!Breakfast was decent in the morning, and any budget conscious person could find something suitable from boiled eggs, toast, Oatmeal, muffins, or waffles There was some noise from the road, and the bathroom walls had some mold, but the beds were comfortable We would definitely stay there again due to the queen suite room layout and price

2. Tru by Hilton Lake Charles (2-star hotel)

About this hotel

Overlooking the Contraband Bayou, this contemporary hotel is a mile from I-210, 4 miles from the Mardi Gras Museum of Imperial Calcasieu and 5 miles from Lake Charles.Sleek rooms with a modern vibe feature free Wi-Fi, flat-screen TVs and minifridges; some have bayou views.Complimentary perks include hot breakfast, tea and coffee in the lobby, and parking. There’s also a 24-hour convenience store, a fitness room and a game area.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 5 min drive to the Golden Nugget Lake Charles
  • Some guests complained about the kitchenettes
  • 15 min drive to Lake Charles Regional Airport
  • Guests mentioned “Soap” 16 times
  • Guests mentioned lobbies 18 times

Feedback From Real Customers

John Mulligan

Plenty of parking on all sides of the hotel The main entrance is on the south side The staff were very professional and courteous

The rooms are simple and compact The towel hangers in the bathroom were half falling out of the wall and the bathroom door wouldn’t close all the way The water in the shower was excellent! High water pressure and the water got hot fast No coffee maker in the room Just a mini fridge There is no closet, just a rod with hangers above the refrigerator The rooms on the north side of the building have a pretty view of the waterway The walls are very thin Could hear the person in the room next to mine snoring The beds are terrible You can feel the springs and the sheets and pillows are terrible Until they replace the beds and bedding, I wouldn’t recommend staying here

Shirley Hardin

When we arrived for our stay we ask for a later check out because my husband had a meeting and of course they say sure the latest you could check out was 2 I said perfect since my husband‘s meeting was over at one!! So then at 11:05 someone from the front desk called to say I have to check out or pay for another night I said when I checked in the lady gave me a later check out She said that wasn’t possible😩 would not recommend and will never be back

3. Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel (3-star hotel)

About this hotel

Off I-210, and adjacent to Contraband Bayou, this unpretentious hotel is 3 miles from late 19th-century buildings in the Charpentier Historic District.The low-key rooms offer free Wi-Fi, flat-screens, minifridges and microwaves, as well as tea and coffeemaking facilities. Suites add wet bars and sofabeds.Free amenities include a breakfast buffet and parking. Pets are welcome (fee).

Things You Need to Know

  • The rooms have TVs
  • 5 min drive to the Golden Nugget Lake Charles
  • Some guests complained about the bathrooms
  • 15 min drive to Lake Charles Regional Airport
  • Guests praised the friendly service

Feedback From Real Customers

Ginnie Knight

My sister and I and our 2 large dogs were traveling from Arizona to Maine We had car problems and had to stay the night inLake Charles LouisianaWe decided to stay at the Holiday Inn on W

Prien st and I am so glad we did!!!We were tired and frustrated from traveling for several days trying to get home and other places we tried to get reservations didn’t allow dogs!!!We got to this location and the 2 women Lexus and Monet were so amazing!!! The ladies got us checked in and answered all our questions and were so understanding and helpful of our situation They made the stay so much better than we thought as we had never taken out dogs to a hotel before During our stay the entire staff was welcoming, the place was very clean inside and Monet was there the next morning She helped us with a late check out so we could get the vehicle fixedOur room was amazingly comfortable, clean and quiet Each time we took our dogs outside the ladies and staff were so kind and always smilingI can’t thank Lexus and Monet enough for their amazing hospitalityMy only recommendation for this location is since you do allow dogs a dog park area fenced in would have been the cherry on top And the trash along the back canal area was a bit off putting

Dan Schriever

Clean But our refrigerator was not working and at breakfast, the pancake machine was out of order, two of the three columns of cereal were empty, and the juice dispenser only had water (small juice cups were provided) The staff were great

The front desk was helpful when I had questions and the hotel allowed me to use 4 parking spaces since I was towing a trailer I’d go back

Melissa Martinez

This was the WORST hotel experience I have had Arrived at 2:46pm for a 3pm check in and the front desk said we had to wait until 3pm to check Really??? When I finally got called up, a different person was checking me in

She said the cost included a $10 incident fee When I asked if I would get that back she was sarcastic and unprofessional in her response I asked for her manager and she said she was the Manager De Lane was her name I asked for a Regional Manager at which time a man walked up to the counter, said he was the Regional Manager, and saw how she was responding and argumentative with me and relieved her and said he would finish checking me in I finally got up to my room only to have a dog in the room next door that would not stop barking The front desk would not answer the phone so I walk down to the front desk I explained the situation of the dog barking to The “Regional Manger” and asked for a different room His response was was short and dismissive He said he didn’t have another room to put me in I advised him for $200+ a night room I expect to be comfortable and enjoy the stay Again in frustrated manner, He said he had spoken to the person in the room and that if the hotel received 3 complaints in the dog, they would have to contact Animal ControlI didn’t travel 6 hours to spend my family vacation to spend 2 hours going back and forth so we were at the mercy of the hotel staff and the barking dogWhile I understand there are processes in place, there is no reason why the staff could not be professional about the explanationTHE WORST CUSTOMER SERVICE!!!!!!

4. Holiday Inn & Suites Lake Charles South, an IHG Hotel (3-star hotel)

About this hotel

In an area populated by both businesses and natural beauty spots, this modern hotel is a 10-minute walk from Prien Lake Mall, and 2.8 miles from the lakeside L’Auberge Casino.Subdued rooms have desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and fridges. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult. Suites add pull-out sofas, wet bars and tableware.Amenities include a business center and events areas, an indoor pool and fitness center, plus an American restaurant (where kids 12 and under eat free), a cocktail lounge and free parking.

Things You Need to Know

  • The rooms have refrigerators and TVs
  • 4 min drive to Imperial Calcasieu Museum
  • 15 min drive to Lake Charles Regional Airport
  • One of the few hotels in the area with room service
  • Guests mentioned casinos 14 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jeramie OK

Good Staff, decent stayThe room AC worked well, good quiet night Staff was helpful and courteous

Room was clean Facility shows typical wear but nothing badHappy with the stay Definately a decent choice in the area

Teresa Brock

We enjoyed itVery nice the beds were fantasticThe girls at the desk was so nice

Checking in and out easyThe girl on the night shift seen I was having a hard time breathing they help me checking in The place was so cleanedIn fact it was spotlesswalking in their wàsnt any cigarettes smell it smelled so cleanThe girls was so nice if I didn’t know any better they made us feel like we was the only onesIts really is nice they had such a big smile at all times they wasn’t on their phones at all

5. Golden Nugget Lake Charles Hotel & Casino (4-star hotel)

About this hotel

Set on the Contraband Bayou waterfront in west Lake Charles, this lavish casino and golf resort is 1.6 miles from I-210 and 5.2 miles from Downtown.The plush, modern rooms provide Wi-Fi access, flat-screen TVs and iPod docks, as well as seating areas and soaking tubs. Some offer lake views. Sleek suites add living areas and wet bars, while upgraded suites feature private balconies, grand pianos and/or Jacuzzis.There are 11 bars and restaurants, clothing stores, a marina, and a pool with cabanas and bar service. Other activities include golf, tennis and a day spa. The casino offers table games, slots and poker. There’s a resort fee.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • Guests praised the large rooms but some disliked the kitchenettes
  • 6 min drive to Prien Lake Park
  • One of the few hotels in the area with room service
  • Guests praised the dining experience
  • Guests liked “golf courses”, mentioned 28 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Carlos Campbell

Don’t forget to use Hᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking a resort They compare hundreds of booking web sites and normally will have rooms a lot cheaper compared to others! You’re welcome :)! This hotel is one of the most well known in the area

I have been coming here for years If you choose this place you won’t regret itHad the best massage at the spa The restaurants are all great — lots of variety of food — and the rooms are nice The pool area is so pretty and fun The casino itself has all the games you’d want, as well as shops, concerts, and comedy shows Self parking is pretty convenient too

Kathleen J

I love casinos wherever I go Cocktail servers work hard to get you the drinks as fast as they can, so please be patient with themIf you go to any casino thinking you have to win, please call the help holiness located on the back of the players card

All casinos are for entertainment purposes onlyThis casino has so many variety of slots, table games etcvery friendly environment and the lady at the 24K select, just a wonderful personality We went on the morning of 08/14/2022 Please keep her!

Steve Moore

As always, an awesome time and great food! Top notch rooms with a view!Beyond going on our own dime, we do a lot of meetings for work here The catering and staff are also top notch in the meeting roomsPool is relaxing if you have time to check it out!Btw, steaks melt in your mouth!Best place in the area!

6. Best Western Plus Executive Hotel & Suites (3-star hotel)

About this hotel

In a commercial area off Interstate 10, this unpretentious hotel is 4 miles from the Creole Nature Trail Adventure Point and 7 miles from L’Auberge Casino.Straightforward rooms offer free Wi-Fi and flat-screens, plus microwaves, minifridges and coffeemakers. Upgraded rooms add sitting areas with sofabeds. Suites feature separate living areas.Breakfast and parking are complimentary. There’s also an outdoor pool and an exercise room. Other amenities include a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 6 min drive to the Israel LaFleur Bridge
  • Guests praised the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Patti Sabatello

Nice hotel! Great location for travel, right off the highway! Front desk ( Jackie) very helpful and made an excellent recommendation for seafood- Cast and CeaverGuest laundry, washer and dryer available and Free!

7. L’Auberge Casino Resort Lake Charles (4-star hotel)

About this hotel

Set on the Bayou Contraband waterway, this upscale casino resort is a 7-minute drive from the intersection of Interstates 10 and 210.Warm rooms include flat-screen TVs, coffeemakers and free Wi-Fi. Suites add fridges. Some have claw-foot tubs, floor-to-ceiling windows and/or private patio gardens with outdoor tubs.The modern casino has slots and table games, plus a casual bar. Dining options include an Asian restaurant, an upscale steakhouse with a wine bar, and a coffeeshop. Perks include a golf course, an outdoor pool with a lazy river and private cabanas, plus a spa and on-site shopping.

Things You Need to Know

  • 11 min walk to the Golden Nugget Lake Charles
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the Asian restaurant and praised the restaurant service
  • Guests mentioned “Lazy river” 25 times
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Merie

Usually only stay in the suites here but was booked one with the really nice ceiling shower Really enjoyed my stay, the table games are up to par The staff was very friendly, all around good atmosphere! Made me feel as if I was in a log cabin when I walked in

I don’t dabble in eating here, I like to try local spots if/when I can I can say if you stay here definitely try the spa and pool area! There’s also a quaint little bar near the entrance where they have live music!

Kassie Avant

Great place! Very well kept and clean Good casino floor All bartenders very nice, strong drinks

We ate at Asia and it was so tasty! We just went for a few hours one night, so I didn’t get to try out the pool yet But it looks awesome lazy River, pool and hot tubs, swim up bar! Definitely going back soon for the outdoor amenities also

Jordan Klivansky

We had a wonderful stay here! This place is like a little paradise I loved the pool with swim up bar At the casino I played blackjack and had a blast! The restaurants had phenomenal food

We went to Draco for dinner and the southern kitchen for brunch The golf course was very nice and some is still being redone Shout out to Jamaine the gentleman that helped us book an additional room and check in He went above and beyond to help us!

8. Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 10 exit 23, this modern hotel is 5 miles’ drive from downtown Sulphur, 7.9 miles’ drive from L’Auberge du Lac Casino Resort and 8.2 miles’ drive from Lake Charles.Classic rooms, some with whirlpool tubs, feature desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and high-pressure showerheads, plus kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas and dining tables, plus tableware.Amenities include free hot breakfast, a fitness center and a 1,250 sq ft boardroom, plus an indoor pool and free parking.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers and microwaves
  • 6 min drive to McMurry Park – Sulphur Parks and Recreation
  • Guests praised the service
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Rebekah Thorne

We had a wonderful stay The front desk lady (Lanae was her name I think), and the women keeping up with breakfast were all amazing and kind and so helpful Breakfast was very yummy with plenty of options

The room was clean The only thing that needed attention were the floors But there were a lot of workers in and out with work boots carrying a lot of dirt And the room had a weird smell, but that was easily fixed with the upholstery spray and Lysol they gave us to spray inside the room I would stay here again

Cindy Hosea

We travel I-10 quite a bit and have never had good experiences at hotels in Sulphur This is the first time we tried the Holiday Inn in Sulphur, thinking it would be promising because of good reviews However, when we got there, the room smelled like cigarette smoke and mildew

We asked to change rooms twice with the same result and so finally left We didn’t want to get sick from staying in a moldy room I’m not sure how this hotel gets positive reviews I don’t recommend staying here or in the Sulphur area in general when traveling I-10

Covey Remodeling Construction

Heater did not work in room and at 150 a night and a HGI member you would think the maintenance people would check this and im sure I’m not the one who stayed in room would say something Only response I got from front desk, is sorry we are under renovation I was like what ever

The front desk lady when I checked in Seemed to not know how to get keys for two room done right and they took forever to get us keys When I called and booked the two rooms ahead of time They had my reservation waiting when I showed up Charge and go Every other holiday Inn it’s been that way Lady talk alot of drama at the front desk as we where eating breakfast, about employee that work there Who every is the GM should address alot of this Drama drama

9. Wingate by Wyndham Lake Charles Casino Area (2-star hotel)

About this hotel

This unfussy hotel is a 1.1-mile drive from the casino at L’Auberge du Lac Resort and 3.7 miles from the Children’s Museum.The relaxed rooms have free Wi-Fi, flat-screen TVs and desks, plus coffeemakers and kitchenettes. Some offer pull-out sofas. Suites add separate living areas with pull-out sofas and whirlpool tubs.Amenities include free parking and hot breakfast. There’s a 24/7 fitness center, an outdoor pool and a hot tub, plus meeting rooms and a business center.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to the Golden Nugget Lake Charles
  • 14 min drive to Lake Charles Regional Airport
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Isaac X. Pinhas

I had no expectations but just wow First room had not been made at all, beds were bare, floors not vacuumed etc Annoying, but no biggy, mistakes happen

Second room There was urine in the toilet on arrival The AC register in the bathroom has been leaking water since arrival Literally on to the toilet seat And on our heads when we go to the bathroom Every towel used just to keep the floor dry The ceiling drywall cracks tell me that this is not a new issueWe were offered a third room and decided to tough out the one night rather than move children and bags againFront desk was nice and seemed embarrassed for the issues, but I think they already knew this hotel is a maintenance messBed linens appear clean but stained

Kevin Andrus

Needs an update All the furniture is beat up and scratched Mismatched chair and foot stool in our room

Dead bugs in the bath tub We asked for 2 extra blankets and lady at desk said she could only find onewhat? There is only 1 extra blanket in this place Got there cleaning crew was on our floor being loud and using cuss words Cleaning people where not wearing any kind of uniforms And this morning with the do not enter sign on the door we had a cleaner unlock our door and walk in with out knocking Very unprofessionalbreakfast was a joke, the lady actually told us they where waiting on a truck thats why there was not much food

10. Candlewood Suites Lake Charles-Sulphur (2-star hotel)

About this hotel

A 7-minute walk from the West-Cal Arena conference center, this relaxed extended-stay hotel is less than a mile from Interstate 10 and a mile from the Brimstone Museum.Warmly decorated studios offer free Wi-Fi, flat-screen TVs and DVD players, plus kitchens and sitting areas. Suites add separate living rooms with sofas.Freebies include guest laundry facilities, DVD rentals and parking. There’s an outdoor pool and a 24-hour gym, as well as a picnic area with BBQ grills, and a 24/7 convenience store. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • Walking distance to Jackpot Junction Casino and Creole Nature Trail Adventure Point
  • Guests praised the service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Deneane F

This was the first time I have stayed at a Candlewood Inn and Suites It did not disappoint The staff was friendly and professional

This location was hit hard by the hurricane(s) and had to be completely redone It was super clean and you could tell the inside was all new The bed was very comfortable and I did get a really good night’s sleep They have a full size refrigerator and dish washer in the room with a fully furnished kitchenette The double room only had full size beds in it so you would not comfortable for more than one adult to sleep in it I would definitely stay here again

A Vargo Wattecamps

Beds are comfortable! Pillows are comfortable! Kept updated, large TV, AC works well at disapating the humidity Pool is nice, well kept, nothing amazing but it’s not cracked or anything Landscaping kept pretty nice

And pretty good size grassy area for dog walkingQuiet, area with a handful of other variously priced hotel/motels The one infront of this one seems to have sustained damage and is in need of repair If you get too close an alarm comes on The Mexican restaurant on the north side of I10 that has a bunch of colorful lights, is awesome!My only suggestions or things that could be improved would be, the water temperature doesn’t get warm enoughA fenced in dog areaAnd blackout curtains that block even the seem of light If I was someone working during the night sleeping during the day

Monica Eley

I’m a former employee with Candlewood Suites in Sulphur, La Great place to work but only down fall is It’s been two weeks and I still have not received my check

I have called and ask to speak with GM and she doesn’t get on the phone nor does she return calls I have emailed Tammy with payroll and once again NO response All I’m asking is for my check Next move is calling BBB My new address has been provided and phone number is the same

11. Holiday Inn Express & Suites Lake Charles (3-star hotel)

About this hotel

Set off I-10, this informal hotel is 12 miles from Lake Charles Regional Airport and 10 miles from L’Auberge Casino Resort Lake Charles.The warm, straightforward rooms offer free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers; suites add kitchenettes, pull-out sofas and dining tables. Kids stay at no charge in their parents’ room.Complimentary amenities include parking and continental breakfast. There’s also an outdoor pool, plus a hot tub, a gym and guest laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 6 min drive to North Beach
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Rick Perez

This was our first stay here We come to Lake Charles from Houston many times throughout the year Although this is a few miles away from the casinos this is a excellent hotel

First the price is what got my attention, but the service from Alica from the front desk was amazing She greeted us so warmly and thanked us for being a IHG member The rooms are more spacious than expected Clean and in good condition This morning we went to breakfast and the lady taking care of the breakfast was doing a great job I don’t think people (guest) realize and appreciate her efforts, they just demand This place does have a nice pool for the kids which I did see many families here The bed was so soft and comfortable along with the pillows Highly recommended this place and we will be back Thank you to everyone that works here Your doing a great job

Andy DeGroff

The young man at the front desk was very polite and helpful, and the foyer was very nice lookingThat being said, our room literally looks like there may have been an assault here recently The bathroom door was very clearly kicked or knocked in recently, and was just painted and given a bandaid of a repair

The door does not close without an excessive amount of force, and once you do get it closed, it seems like the door is going to break again trying to get it openThe toilet does not flush properly, which is not ideal for such a confined space There is a face of a switch and part of the dresser that are also brokenWe have found two bugs so far- one on the smoke detector, and one on my fiance’s purse I didn’t really plan on needing to be an exterminator whilst being a guest at a hotel And my fiance was not happy about the one on her purseThis was our first time staying here, and I do not think we will stay here again If we do, we will at least come throughly inspect the room before bringing up bags, etc and getting settled I hope management fixes these issues

Watch Next mix Gold

I stay at IHG hotels often because I travel a lot for work, And normally my experience is so so it’s so but this particular experience when checking in on 6/15/22 Was one of the most pleasant experiences I have had in a while! The young lady working the front desk at checkin Ms Alecia was very kind and I witnessed her 1st hand give every the every guest the same level of great personalized service, When it was my turn she answered all my questions, thanked me for being a diamond elite member, and and looked up my hotel preferences The Room was clean and looked as pictured, breakfast was well placed and restocked frequently, and every staff memember I encountered was eager to help

I am very happy I chose this holiday Inn and I look forward to coming back for leisure when I can!

12. Residence Inn by Marriott Lake Charles (3-star hotel)

About this hotel

Off Interstate 210, this straightforward all-suite hotel is 3 miles from the boardwalk along Lake Charles and 14 miles from Sam Houston Jones State Park.Laid-back studios feature free Wi-Fi and flat-screen TVs, as well as kitchens, sofabeds, and sitting and dining areas. The 1- and 2-bedroom suites add separate living rooms.Complimentary perks consist of a hot breakfast buffet, parking and grocery delivery service. There’s also an outdoor pool and a 24-hour gym. Minimum-stay rules apply.

Things You Need to Know

  • Guests praised the kitchenettes
  • 4 min drive to Tuten Park
  • 16 min drive to Lake Charles Regional Airport
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • Guests mentioned showers 11 times
  • The fitness center has weight machines
  • Guests liked the nightlife

Feedback From Real Customers

Future Mrs C

Clean rooms, super comfortable bed The bed was SO comfy that I slept passed my alarm, which never happens! Very very clean sheets and bathroom Kitchen area was a bonus

Well stocked for everything you need We will stay here instead of casino rooms [ew in comparison and no fridge or kitchen there!] We love this hotel and have found a new spot we will stay every time my family visits!!The 2 staff members were also very pleasant All around a great experience, thank you 😊

Jacinta K.

I recently stayed at the Residence Inn Lake Charles from May 20 – May 22, 2022 & May 26 – May 28, 2022 When I checked in for the stay on May 20th, I was appalled at the lack of cleanliness of my assigned room Marriott provides a commitment to cleanliness especially since the pandemic; however, my bathroom was dirty

There was hair on the shower door and even a dirty washcloth left in the shower I had to go to the lobby to request that the dirty washcloth be removed Honestly, I would have just removed the towel myself and cleaned the shower, but I did not have any glovesand who knows what bodily fluids was left on that washcloth! Because of my travel plans, I really did not have many options of other places to stay I do have elite status with Marriott, so I could have stayed at another property, but I had previously stayed at the Courtyard in Lake Charles and my room there was dirty as well And to be honest, if it were not for Heidi, I would have given a rating of 1! But Heidi was amazing! She came to my room and got the towel and even offered to clean the shower herselfIt is also important to mention that my room was not ready at 4:00 PM for check-in either In fact, I was asked to give them at least an additional hour so that the room could be “cleaned” So, since the room was not cleaned when I was allowed to check-in, I am not sure what was done during the extra time that I allowed for it to be cleanedAgain, Heidi was great! I truly appreciate her attentiveness and customer service; however, that does not mitigate the fact that Marriott did not live up to its reputation in this caseIf the review was just for Heidi, I would give her a 10!

Joshua Roberts

Booked two suites for myself and my staff while in town! After working outside all day we just wanted a nice hot shower After running the water for a while it never heated up so I called down to the front desk and he told me to turn on the kitchen sink, the bathroom sink and wait 15 minutes because something to do with the lines I was pretty floored by this since I was paying $275/night for a room

After waiting 20 minutes it never heated up so my fiancé and I took a cold shower and then left for dinner I assumed that it would for sure be hot by the morning but yet again I had to take another cold shower I informed the lady at the desk the next morning and she could care less We will be there for two more weeks, however I am taking my business elsewhere Overall the hotel was clean and had a nice breakfast but I refuse to pay $275/night for a cold shower, twice lol

13. Quality Suites (2-star hotel)

About this hotel

This modern, casual hotel off I-10 is 7.4 miles from L’Auberge du Lac Casino and 8.9 miles from McNeese State University.Bright, contemporary rooms feature desks, complimentary Wi-Fi and flat-screen TVs, plus coffeemakers, microwaves and minifridges. Airy suites add sitting areas with pull-out sofas; some add whirlpool tubs.Parking for cars, trucks and RVs is free, as is hot breakfast served in a colorful dining area. Other amenities include meeting space, a seasonal outdoor pool and a fitness center. There’s also a coin-operated laundry.

Things You Need to Know

  • 14 min walk to McMurry Park – Sulphur Parks and Recreation
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Taren Wilhelm

Nice, comfortable bed Excellent breakfast that the whole family enjoyed Plenty of electrical sockets and usb port on lamp for easy charging

Staff was helpful when asked The only reason I didn’t rate it a 5 was because dust was hanging from the vents, no trash bags in the garbage cans, and the refrigerator wasn’t cold so our drinks didn’t cool down Outside of that, there were no issues and we would stay there again

Sasha Sinegal

Differently not worth the money!!! I had Reserved 3 rooms on Friday for Saturday when we arrived to at 3:10pm to check in our rooms were not clean nor ready so we had to wait for them to be clean

housekeepers did a POOR job cleaning them! FLOORS were dirty you can tell they didn’t vacuum them none of the trash cans had liners, the rooms smelled funny hall ways were EXTREMELY HOT! one of the rooms was even HOT through out the night! Definitely would never return!

Guy2231

I came into the hotel and it looked nice upon coming into my room i checked out the room and came upon a mess in the fridge and on the counter The counter was sticky and the fridge was close to not wanting to run

The beds are not comfortable at all it had a extremely firm mattress now to each person the bed may be better but for this client it was like i was sleeping on the ground with nothing between me and it but two sheets The room was mid-temperature at best when i first showed up As the day progressed it cooled down thanks to my personal fan a/c acted as if it hadn’t been cleaned and upon checking the vents i seen why it was acting so rough The vents were so dirty i don’t see how air was getting through it

14. Wingate by Wyndham Sulphur Near Lake Charles (3-star hotel)

About this hotel

This simple hotel off I-10 is 1.5 miles from SPAR Waterpark and 10.5 miles from Lake Charles Civic Center.The casual rooms have free Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add living areas with sofas. Upgraded suites add whirlpool tubs. Kids 17 and under stay free with an adult.Amenities include free parking and hot breakfast. There’s also an outdoor pool and a 24/7 fitness center, plus a business center and meeting space.

Things You Need to Know

  • Walking distance to Creole Nature Trail Adventure Point and Jackpot Junction Casino
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned beds 14 times

Feedback From Real Customers

Yolanda G

Room was clean a bed was comfortableThe breakfast was nice Cereal eggs sausage coffee juice hot wafflesThe room is a bit stuffy when u arrive but that is due to air being off Once you turn on the air you will be fine

Stayed on the third floor appears room may have recently been renovatedWould stay here again

Miles Parker

So far everything was great The front lobby is very clean and modern and very well lit The attendant was very friendly and helpful

The rooms were clean and will kept Breakfast was awesome compared to the LA Quinta next door It was worth it for the $8 difference between the two I splitted the cost of this hotel with another intern

Kayla Dueitt

Wonderful, hardworking staff and clean, nice, very comfortable rooms!! My husband works construction and we have a 4 year old son We’ve been staying here since about may, and it has been quite pleasant It always smells very good as soon as you walk into the lobby

My son enjoys the pool And there is also a small room with gym equipment that’s very nice The breakfast is great with many options WiFi is really good and they have just added tablets to the rooms that allow guests to view hotel info, chat with the front desk, make reservations and even watch Netflix Eric at the front desk is always on top of things and very helpful Mrs ruthie at the front desk has also been very, very helpful, and polite The maid service is usually very wonderful I see negative comments sometimes but we have to remind ourselves that no one is perfect every single day, even though the employees at this hotel try very hard and go out of their way for everyone to have the best stay possible Being here so long, I must say that the overall consistency of making sure we are comfortable and taken care of every day, is really outstanding and very important to us We will stay at this hotel every time we are in sulphur and need a room I highly recommend to anyone 🙂

15. Home2 Suites by Hilton Lake Charles (3-star hotel)

About this hotel

In a commercial area, this straightforward all-suite hotel is a mile from both Prien Lake Mall and I-210. It’s 2 miles from the Contraband Bayou Golf Club.Colorful studios and 1-bedroom suites include free Wi-Fi, kitchenettes, and dining and living areas with sofabeds and flat-screen TVs.A complimentary breakfast buffet is served in a warmly decorated dining area. There’s also an outdoor pool, a gym, and a patio with a fire pit, plus a BBQ area, a convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • The rooms have TVs and kitchenettes
  • 5 min drive to the Golden Nugget Lake Charles
  • 15 min drive to Lake Charles Regional Airport
  • Guests praised the service
  • Guests mentioned casinos 13 times

Feedback From Real Customers

Rachel Rugg

This place is super clean Nice little kitchenette There’s a fridge/freezer big enough for a several days of groceries, microwave, dishes, silverware, sink with disposer, dishwasher and coffee maker

You can request a hot plate from the front desk so you can cook something up Perfect for going to the lake for a few days and don’t want to eat out every time They also have a breakfast that comes with your stay

Pat Goaley

The hotel is very clean and staff were warm and professional Rooms are new and a bit like dorm rooms but they are clean, beds excellent, and there are enough outlets for all your devices Complimentary tea water and coffee at reception were hot

The kitchen in the room had everything you might need including microwave, coffee maker, fridge and plates, bowls utensilsVery convenient to casinos and mall All within 5 min drive

Reynold Arroyo

Room is superbly clean Staffs are very accomodating But parking space is very close to each other, you have to be very careful in opening your door

Breakfast has wide variety of choices I would’ve given them a 5 star if only they have done something to the people/room above us They were loud, jumping and running all night long for 2 consecutive nights Cant get the much needed rest and relaxation I brought these matter to their attention but no action taken Not coming back nor recommend because of the bad experience

16. Courtyard by Marriott Lake Charles (3-star hotel)

About this hotel

Off Interstate 210 and a 14-minute walk from L’Auberge Casino Resort, this modern hotel with a casual vibe is 3 miles from McNeese State University and 4 miles from Millennium Park.Unfussy, warmly decorated rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms and all suites add sitting areas with sofabeds.Parking is complimentary. Other amenities include a relaxed cafe/bar and a lobby lounge, plus a fitness center and an outdoor pool. Breakfast is available.

Things You Need to Know

  • 4 min drive to the Golden Nugget Lake Charles
  • 17 min drive to Lake Charles Regional Airport
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 13 times

Feedback From Real Customers

New Jax Condominiums Association, Inc.

Greeted by a very pleasant and helpful young woman whom I would give 5 stars Didn’t realize no housekeeping when staying only two days(front desk said you get housekeeping if staying 7 days)

We could get towels at the front desk but would have liked to know this upon check in to avoid multiple tripsBreakfast and some amenities listed online are not available They did have muffins and coffee No alcohol in the sundries shop since staff not equipped with bar cardOverall clean and comfy with convenient location

Vicki Thomas

This place is a Dump The room was absolutely FILTHY: the floors, the walls, the beds, the bathroom A/C unit did not cool the room

(maintenance looked at it and nothing changed, except that the room became hotter) Room smelled musty and was humid and muggy Very uncomfortable The bathroom floor (especially around the toilet area) was disgusting I found broken pieces of fingernails or toenails in my bed Avoid this hotellike the Plague You couldn’t pay me to stay in this hotel again I’ll pitch a tent first

Sean M

1st room I checked into a cockroach ran across my chest 2nd room they moved me to had no coffee, no shampoo, no body wash I didn’t realize this until I started my shower

My clock was set an hour behind and the alarm clock in the Room next to me went off and I could hear it for hours Housekeeping management is horrible The rooms are nice though Would be a great hotel with better quality controlI notice the “owner” responds to all complaints in the same manner but nothing seems to change Will not stay here again

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