hotel with waterpark in West Des Moines, IA

1. Embassy Suites by Hilton Des Moines Downtown (3-star hotel)

About this hotel

This polished all-suite hotel along the Des Moines river is less than 1 mile from the Iowa State Capitol.Modern suites, some with city or river views, include kitchenettes, separate living rooms and pull-out sofas. All offer flat-screen TVs and Wi-Fi (fee); upgraded suites add free Wi-Fi and Keurig coffeemakers.Complimentary perks include made-to-order breakfast, and an evening reception with light appetizers and drinks, as well as an area shuttle. There’s also an American grill restaurant, an indoor pool and an exercise room, plus a multilevel atrium in the lobby.

Things You Need to Know

  • Walking distance to World Food Prize Hall of Laureates and the Civic Center of Greater Des Moines
  • Some guests complained about the beds
  • Some guests complained about the unclean bathrooms
  • Guests liked the service
  • Guests praised the American restaurant
  • Guests mentioned “waterfalls” 18 times
  • Guests praised the indoor pool

Feedback From Real Customers

Laurie Hansel

Nice location downtown Rooms are nice size and staff is very helpful and friendly The breakfast buffet is nice and there is plenty of seating

Staff does a nice job of keeping things fresh and full They do offer underground parking, but it is generally full and costs 18 dollars There is free parking on bridges if you can find it or a city parking garage across the street for 10 dollars, but it does cost 1 dollar an hour to come and go The building is dated and carpets in hallways desperately need to be stretched or replaced It’s a big tripping hazard I found the beds so hard it was like sleeping on a stack of 2x4s I couldn’t do a second night and slept on the couch Others with me didn’t find them this bad, so this is subjective Just be aware if you don’t like a firm mattress, this is not the place for you Overall, a nice stay, mostly due to the excellent staff Management is clearly not investing in this property to keep it safe or make improvements They are lucky to have excellent employees who probably all deserve a raise

Brenda Smith

Mold in two shower stalls!We stayed at the Embassy Suites downtown Des Moines on 5/14/22 I’ve been a Hilton Honors member for awhile and chose Hilton because of the reputation and my past experienceI was very disappointed to find in the first room (323?): hair and other debris in the mini fridge, debris on the bathroom floor and a pinkish substance that easily came off on a tissue on the shower floor and mold in the grout and caulk of the shower

We had little time before needing to leave for the show but a bellman was sent up and helped us quickly move to another room At first glance it was cleaner than the previous room so we accepted it and hurried to get ready for dinnerAfter we returned and I went to shower I then saw how bad the mold was in this second room shower stall(328?)We reported this to the front desk and were told a full refund would be processed I wrote to the manager in hopes this issue gets addressed and the bathrooms get professional mold removal and grout and tile cleaning Certainly at $250/ night x the number of rooms this would be deemed a wise investment by whoever makes these decisionsI would love to stay there again when attending a Civic Center show as it was otherwise a very nice hotel and walking distance to our event However, I won’t be staying there unless I’m somehow able to find out if this mold in the ceramic tile shower stalls is addressed

xFOXYxDIVAx Gamer

It’s always such a welcoming environment! Always beautiful, free breakfast & sometimes dinner or it’s all the time! Free alcoholic drinks between 530-730 Pool was nice and warm, our room was clean and nicely kept together! Bars and food in walking distance for a fun night, and they offer to drive you if you’re intoxicated Private parking too, or free on the bridge! Will always choose this hotel now!!

2. Stoney Creek Hotel Des Moines – Johnston (2-star hotel)

About this hotel

Off Interstate 35/Interstate 80, this laid-back hotel is 10 miles from Des Moines Golf and Country Club, and 13 miles from walking trails at Walnut Woods State Park.Rustic rooms feature Keurig coffeemakers, flat-screen TVs and free Wi-Fi; some have wood-paneled walls and/or log furniture. Some upgraded rooms and suites add separate living areas and pull-out sofas; some also feature kitchenettes and/or in-room whirlpool tubs. Extended-stay cottages are available.Parking and hot breakfast are complimentary. There’s a cozy bar, a conference center, a gym and a hot tub, plus connected indoor and outdoor pools.

Things You Need to Know

  • Guests liked the large rooms
  • 10 min drive to Living History Farms
  • Guests praised the service
  • Guests mentioned hot tubs 42 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Renie Osterlund

I’m in between on if this deserves the full 2 stars! The staff were excellent, friendly, and attentive, but busy They do deserve the full 5 stars However, the rooms/amenities do not

I’ve stayed in “discount” hotel chains that are nicer/cleaner than the Stoney Creek was First the room – we just had a basic king size room, they were spacious The bed was comfortable, and the pillows/linens were too However, the cleanliness of the rooms was lacking Our comforter had a couple stains on it The main garbage can still had some papers in it, and our bathroom had crumbs in the toilet paper dispenser area Not to mention we only had 2 towels in our bathroom upon check-in With that said, we simply needed a place to sleep and we were able to do that The walls are pretty thin, and the hotel was packed The pool area was simply disgusting There were so many people in that area, and it was absolutely freezing cold That might be fun in the summer but a cold Iowa spring and it wasn’t conducive to swimming Which made it so that the hot tub area was packed of children, and less than bathwater warm I spent all of 5 minutes in the area and it was more than enough, my husband and son stayed awhile longer but my son froze the entire time I’ll assume it’s a bit warmer when the outdoor (connected pool) can be utilized But they should note that the indoor pool isn’t heated for those staying in the winter/colder time of the year The halls were outdated, and dark, but the hotel was large The breakfast was decent They had a few options, and they kept it clean despite how busy the hotel was All in all, it’s definitely a bit more run down and pricey than other hotels in the area

Bridgette Wiggins

After a long day of travel we were greeted with a warm and welcoming smile Despite a hiccup beyond her control, the woman at the front desk was patient, understanding and worked diligently to help us to get checked in The hotel itself is excellent

Lovely accommodations and a clean room were a welcome respite for us weary travelers We will make a point to come back here Highly recommended

Kayla Van Gorp

We booked 2 nights in one of the family suites with a bunkbed! The room was great, exactly as pictured on the website Very clean and the kids loved the bunkbed! The pool looked cooler online than it was in person It was also very small compared to what I was expecting based on pictures

The whirlpool was also down for our whole stay which was disappointingThe breakfast setup was very nice, something different each morning we were there There was an automatic pancake maker which was very neat and actually very tastyWe would definitely stay here again!

3. Sheraton West Des Moines Hotel (3-star hotel)

About this hotel

Close to shops and restaurants off I-80, this relaxed hotel is 8 miles from sports and concerts at the Wells Fargo Arena, and a mile from the Living History Farms.Unfussy rooms with floor-to-ceiling windows feature Wi-Fi (fee), flat-screen TVs and coffeemakers. Some have sofabeds. Suites add minifridges, microwaves and living areas. Club-level rooms provide access to a lounge offering complimentary WiFi, food and drinks. Room service is available.There’s a laid-back restaurant & bar. Other amenities include a gym, a heated indoor pool and a convenience store, as well as a coin-operated laundry. Parking is offered for a fee. Pets are allowed.

Things You Need to Know

  • 5 min drive to Clive Aquatic Center
  • Guests liked the friendly service, which has a concierge
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests liked “waterfalls”, mentioned 24 times in reviews
  • Guests mentioned lobbies 56 times
  • Guests liked the fitness center

Feedback From Real Customers

Tom Erdely

I stay at this hotel once a year for a conference The hotel is always nice, clean and the staff is friendly However, during my most recent stay, it was even better

The entire staff was fantastic and WAY above and beyond From the front desk staff to the people working the breakfast, to the manager who gave us a tour of the 10th floor Everyone was great!The entire trip wrapped up with Mo driving us to the airport and it was one of the nicest trips I’ve ever had! He was so kind, helpful and told us stories from his life It was incredible If you’re in the area and need a hotel, you can’t do better than the Sheraton, mainly because of the staff!The only thing I wish was slightly different was that for the last 3 years, I booked the exact same room type, but previously had a small suite (separate living area with a coach and separate TV) and a fridge This time, it was a single (very nice) room with no fridge Not sure why or how I can make sure I get the bigger room with a fridge when I return next year

Amber Emberton

We stayed in this hotel for a wedding recently This hotel has a beautiful lobby, but the rooms are sub-par There isn’t a mini-fridge which is super inconvenient, and the rooms are in desperate need of updating

Not to mention all of our bedding was super wrinkled and there was someone else’s hair in the bathtub when we got there (which shows me little pride is put into the appearance of our accommodations) The elevators are an absolute nightmare There are only TWO elevators for ten floors, so you better be prepared to spend most of your time waiting on one to arrive to your floor It also seemed to be a pretty common occurrence for the room keys to all of a sudden stop working, as it happened not only to us but to multiple wedding guests, as well Their $12 breakfast is also just sad If you’re going to charge that much for breakfast, you better offer more than what most hotels offer in a FREE continental breakfast I must say, the staff are incredibly friendly, and I have zero complaints about them The wedding reception area is also very nice The staff, lobby, and reception areas are the only reasons I’m giving 3 stars Without them, my rating would most definitely have been lower

Nate Anderson

Rooms are average when it comes to comfort, along with terrible air flow and cooling during these summer months Hotels usually have great cooling but the room was muggy the entire stay, while the temp was set at “60°” No mini fridge which I suppose may be usual

However, we went to the bar to grab a drink and the bartender had tremendous trouble making drinks – the entire bar had to help guide her to the right bottles Clueless on what simple drinks were and poured the wrong drink Overall a below average stay

4. Hilton Des Moines Downtown (3-star hotel)

  • Address: 435 Park St, Des Moines, IA 50309
  • Phone: (515) 241-1456
  • Ratings: 4.3 (962 reviews) Very good Eco-certified
  • Website : Hilton Des Moines Downtown
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary business hotel featuring a restaurant with a terrace, plus a bar and a ballroom.

About this hotel

On a downtown corner, this sleek business hotel is across from the Iowa Events Center. It’s 1 mile from both the Iowa State Capitol and I-235.Relaxed rooms offer flat-screens, minifridges and safes, as well as tea and coffeemaking facilities. Some provide floor-to-ceiling windows with city views. Suites add sofabeds, wet bars and lounge access with continental breakfast, plus snacks and drinks. Wi-Fi and room service are available.A casual restaurant has a terrace with a fireplace. There’s also a bar. Event space includes a ballroom and a patio. There’s a business center, plus an indoor pool and a gym. Parking is available (fee).

Things You Need to Know

  • Guests liked the clean rooms, which have minibars
  • Guests liked the beds
  • Walking distance to Iowa Natural Heritage Foundation and the Civic Center of Greater Des Moines
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 25 times
  • Guests praised the fitness center

Feedback From Real Customers

Cathy Myers

Really nice hotel with good location I turned the air down as much as I could which was I thought was 70 and it was hot it my room I had called front desk and Andrew had said it should go to 66 and he’d bring me a fan or have someone come up and check my thermostat

He was very nice and I tried the digital thermostat again and it did go to 66 which helped me sleep without getting hot The room is clean and nice I would definitely recommend this hotel

Eric Crockett

We just had a small meeting/event at this facility and we couldn’t have been happier The facility is very nice and my room was awesome However, the staff was the best…hats off to all of them! Sophie, Erin, Zack, Lex, Andy, Lucas, Michelle, Ann, Bob (at the bar) and the two shuttle drivers (sorry I didn’t get your names, but enjoyed our conversation)

You guys all made being there memorable and successful! SGI 😉

Sadie Anderson

No parking, overpriced rooms, poor service The parking garage was full so we were directed to an “overflow” garage In the morning there were homeless people sleeping all over the place and it felt very unsafe

The person on the phone was very rude when asked about an early check-in There was blood on one of the paintings by the elevator and the walls are paper thin Do not recommend

5. Hampton Inn West Des Moines Lake Drive (3-star hotel)

About this hotel

A 1-minute drive from Interstate 80, this traditional hotel is 11 miles from downtown Des Moines and Water Works Park.All rooms offer contemporary decor and flat-screen TVs with HD channels, plus free Wi-Fi, full work desks (plus ergonomic lap desks), coffeemakers, minifridges and microwaves. Some also have sofa beds and whirlpool tubs. Suites cater to the hearing impaired.Freebies include parking, a breakfast buffet and to-go weekday breakfast bags. There’s an indoor pool, a hot tub and a fitness center, as well as a business and event center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to Clive Aquatic Center
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Melissa Meggers

Wonderful! We stayed for the past three nights and just had a great time The staff was very accommodating and friendly The breakfast was amazing, a very nice hot breakfast 🙂 We were there with a baseball team for state tournament and it was just a great experience for everyone

The rooms were clean (a bit small) but clean! The beds are very comfortable and this was just a great experience overall I would definitely recommend!

Esther Johnson

The place was the cleanest of any hotels that I have slept in for years! We walked into our room and were met with a wonderful fresh smell! The room was quiet and we slept the best we have ever slept on the first night at a new place/bed The breakfast was very good The hostess did a wonderful job of keeping things supplied and counters wiped clean

Thank you so much!

Danielle Stephens

I am quite disappointed with my stay at this hotel, the staff was amazing but my review is regarding the hotel and lack of amenities itself I generally stay at the Hampton Inn on Mills Civic and there are many differences This hotel does not allow you to change the input on the TV (I usually bring a fire stick to watch the shows my kids and I like and my kids like to play their Nintendo switch) they literally locked the menu so you are forced to purchase movies and shows, anything worth watching you have to pay for

This hotel also does not have a microwave in the room, breakfast is also less robust than the one on Mills Civic, the rooms are smaller and the water does not get very hot in the shower I definitely will not stay at this hotel again and will stick with the Hampton Inn I am used to on Mills Civic, I just hope these changes were not a corporate initiative negatively impacting this whole chain of hotels

6. Drury Inn & Suites West Des Moines (3-star hotel)

About this hotel

Off I-35, this relaxed hotel is 5 miles from the Living History Farms open-air museum, 8 miles from the Des Moines Art Center and 12 miles from the Greater Des Moines Botanical Garden.The warmly decorated rooms feature flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas.Freebies include parking, hot breakfast, popcorn and soda in the lobby, and an evening receptions with food and drinks. Other amenities include an indoor/outdoor pool, a hot tub, an exercise room and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the Jordan House
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the breakfast
  • Guests liked the indoor pool and praised the hot tub
  • Guests praised the bar

Feedback From Real Customers

Connie Anderson

A+ When I travel to Des Moines again this will be the only hotel I ever stay at Superb staff

Everyone was very friendly The kitchen team was amazing Front desk was so polite and helpful when we were looking for area activities The housekeeping team was great! Great staff is hard to come by but this hotel has some of the best I have seen in a few years Rooms and hotel were very clean The kids love the pool, and they always had fresh clean towels ready Great job! We had a wonderful stay!

7. Courtyard by Marriott Des Moines West/Jordan Creek

About this hotel

Off the I-35, this straightforward hotel is 5.6 miles from Living History Farms.The contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, iPod docks and minifridges. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The on-site American restaurant serves breakfast, dinner and all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the rooms
  • 11 min drive to the Jordan House
  • Some guests complained about the bathrooms
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 10 times
  • Guests mentioned “shopping malls” 10 times

Feedback From Real Customers

A man D

Rooms are spacious and nice Place is clean The kids in the pool area were out of control

I know the hotel can’t put a lifeguard but maybe drop in and keep unattended kids in line My only issue with this place is the terrible shower Hardly any water pressure and our knob was broke The breakfast is t something you want to plan for if you are hungry Basically, it is a waffle maker and a few choices like cereal and yogurt

Stephen Mosier

Just checked out of this Courtyard by Marriott I was there almost a monthStaff and room was outstanding!Curtis made sure my stay went well

This place gets booked full every weekend There’s a reason for itJust wanted to publicly say,Thank you!!!You guys are awesome!

8. Hilton Garden Inn West Des Moines (3-star hotel)

About this hotel

A 6-minute walk from Jordan Creek Town Center, this business hotel is less than a 12-mile drive from downtown Des Moines.All rooms offer straightforward decor and custom-designed beds, plus flat-screen TVs, minifridges, microwaves and free WiFi. All suites have pull-out sofas, and some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, bar and 24/7 convenience mart, as well as a fitness center, indoor pool, children’s pool and whirlpool. Additional amenities include multiple meeting rooms and a business center, plus free parking and shuttle service.

Things You Need to Know

  • 10 min drive to the Jordan House
  • Guests liked the service
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and liked the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lindsey McNew

We picked this hotel specifically for the children’s wading pool, and I was so it excited for my little fish to see it and swim He loves water When we arrived Lisa at the front desk, was unable to pull up our reservation

I had booked online, so I went out to get my phone for the confirmation number My heart sunk, when I realized I booked it for the wrong date I had booked it for the day I made it, instead of that following Saturday Lisa was able to confirm I wasn’t charged for my original booking mistake, but she was actually able to get me a room for that night Orginally, I had requested 2 queens, unfortunately they did not have that available but they had a king suite It didn’t matter, I would have taken anything We could have easily returned home that evening but we really wanted to take advantage of the pool We were happy with our stay Our room was good My son loved the pool Staff was great Especially Lisa!

Alon

Half the hotel has been renovated and the other half has not They try to stick everyone in the non renovated half

I’m guessing to preserve the renovationsThe staff is rude and not very helpful And don’t think being a diamond member makes a difference I am and still got horrible serviceNo air conditioning in the halls (expect to sweat on hot days waiting for the elevator, which takes forever), ice machines not working, gym had no water and the property hasn’t been cleaned in forever The floors are filthy!Wrote an email to the manager and never got a response Pretty bad!

Doug Moore

Glenn O’Connell the manager runs a tight ship there! Liz and Mike also made our stay perfectThe staff were friendly and accomodating, the rooms were spacious and clean, the breakfast buffet was delicious, and the hotel lobby was a great location for taking some pictures for our family reunionWhen my relatives from around the country saw how nice our hotel was they checked out of their hotel rooms at another hotel and came to the West Des Moines Hilton Garden Inn

The hotel is conveniently located within walking distance of several eateries and the mallKeep up the good work Team Glenn helped make our family reunion perfect We had flowen in from all 4 corners of the USA for this event and we couldn’t be happier with our stayIn other words: Well done and thank you!

9. Revel Hotel Des Moines Urbandale, Tapestry Collection by Hilton

About this hotel

In a busy commercial area off Interstate 80/Interstate 35, this relaxed hotel in a modern building is a 5-minute walk from farm exhibits at the open-air museum, Living History Farms. It’s 7 miles from Des Moines Art Center and 10 miles from State Historical Museum of Iowa.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as minifridges and Keurig coffeemakers. Upgraded rooms add living areas and dining tables. Room service is offered.Parking is complimentary. Other amenities include a fitness center, and a vibrant bar with a billiard table and a patio. Breakfast is available for a surcharge.

Things You Need to Know

  • 5 min walk to Living History Farms
  • Guests praised the service
  • Guests mentioned beds 10 times
  • One of the few hotels in the area with a casino
  • Guests praised the vibrant bar

Feedback From Real Customers

rhonda haynes

I only spent one night in the hotel with my mother who’s 88 and my two daughters 21 and 23 We also had our dogs with us two Boston Terriers We booked through Priceline online because we were unfamiliar with the area, just traveling through

If I ever come through that way again I will definitely stay at the Revel again the rooms were very nice clean the beds were comfortable I love the pillows The bar was very nice everyone was so friendly all the patrons and employees wish we could have stayed longer Did not really get to experience any of the amenities of the hotel like the weight room or the pool Etc but the breakfast was phenomenal very basic very tasty

Raymond Waller

This was a wonderful place to stay The staff was kind and conversational every time we had questions The rooms were amazing and I think the bed was the most comfortable of any hotel I’ve stayed in

Highly, highly recommend! We brought our bikes, and this location is only a few blocks away from an amazing bike trail network We were able to bike from here to downtown every night!

Danielle Majors

I booked this hotel for my parents who were in town visiting I had never been in this hotel and simply booked it based on reviews! When I went to the hotel to meet up with my parents, I was really impressed with the ambiance they have when you walk in! The rooms were very spacious (in my opinion) and there was a nice seating area in their room where we could sit and talk vs sitting on the beds and talking

I will definitely book this hotel again!

10. Best Western Plus Des Moines West Inn & Suites (3-star hotel)

About this hotel

Off Interstate 35, this straightforward hotel is 2 miles both from the Des Moines Children Museum and from the Living History Farms museum.Relaxed rooms offer free Wi-Fi, flat-screens and desks, as well as coffeemakers. Upgraded rooms add sofabeds. Suites feature minifridges, microwaves and separate living areas.A breakfast buffet and parking are complimentary. Other amenities include a 24/7 gym, a heated indoor pool and a hot tub. There’s also a business center and meeting space. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Clive Aquatic Center
  • Guests praised the restaurant
  • Guests mentioned hot tubs 31 times
  • Guests mentioned “dogs” 16 times
  • Guests liked the breakfast
  • Guests liked the bar

Feedback From Real Customers

Tim Colburn

Have staid here 3 times but probably my last I asked about the hot tub several times and when I got there it was cold Really all I wanted was the hot tub

The room had water damage in the ceiling and you could tell it has been patched several times I wouldn’t have minded had the hot tub been hot The breakfast in the morning was biscuits and gravy with no biscuits or eggs and sausage but no sausage Would have not minded had the hot tub been hotThey charge for all these amenities and I am happy to pay for them but when you don’t get it you just got over charged for staying at a Super 8 There is a La Quinta and a Country Inn in the area, I would suggest trying them outThe standard reply does nothing for me and makes me less likely to stay Shows you won’t address the problems

Mary Anderson

Greeted by a lovely receiptionist In a quiet neighborhood No highway traffic noise

The rooms are shoddily redone The bed mattress is so soft it resembles a hammock Carpet is duck taped down from the transition from lobby to hallway leading to rooms Biggest complaint is we could hear every foot step the guest in the room above us took If I was in this area I would look at the other hotels around here before I would book this one Pool/Spa not working Juice machine not working

Kelly Schadeck

We were very pleasantly surprised by this hotel! We got a fabulous rate, the room was super clean, it had a continental breakfast, and the staff were all very friendly My only small complaint was that the walls were very thin I could hear a gentleman next door sneezing

The pool was not open at the time of our stay due to remodeling, but that will be another plus for future guests! I would recommend this hotel to anyone visiting the DSM area – it was about 15-20 minutes away from most major attractions

11. West Des Moines Marriott (3-star hotel)

About this hotel

This contemporary hotel off I-80 is 1 mile from Des Moines Golf and Country Club, 7 miles from the Des Moines Art Center and 16 miles from Des Moines International Airport.Modern rooms have flat-screen TVs, desks and coffeemakers; Wi-Fi is available (fee). Some rooms have access to a lounge offering free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas, as well as minifridges and wet bars.An airport shuttle is complimentary. Other amenities include a restaurant and lounge serving American fare, as well as an indoor pool and a fitness room.

Things You Need to Know

  • 7 min drive to Des Moines Children’s Museum
  • Guests praised the friendly service, which has a concierge
  • Guests praised the rooms but some complained about the kitchenettes
  • Guests liked the fitness center, mentioned 12 times in reviews
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Tash

Beautiful lobby and nice front desk staff Rooms were roomy and comfortable Very clean

Beds were comfy Bathroom was beautiful and we loved the shower AC worked ok until the morning we were checking out Ice maker was convenient Nice location with great shopping nearby Bar was spendy Laundry room needs to be bigger 1 washer and 1 dryer for a hotel this large is not accommodating at all Pool was great The kids loved it

Laura Young

I’d recommend against staying here I reserved a king suite for 3 guest to stay with m club accessBE AWARE!!!!! The sofas are NOT pull out beds

The M club is closed on the weekends Also they will only give you two breakfast vouchers no matter how many people are stayingThe WiFi says it’s going to charge you which is crazy for a hotelThe room was very nice and reasonably clean But I’m never coming back

Tom Nurre

This hotel failed at EVEY opportunity to give good customer service I called the hotel on Wednesday to cancel our Friday night stay but still wanted keep our Saturday reservation This was group rate for a sports team and the assistant manager stated he couldn’t cancel my Friday stay stating that according to the team contract it states changes must be made at least 3 days before the first night, 3 days! I asked him to send me a copy of the agreement and in that agreement there was NO wording stating 3 or even 1 day was required to make a change

I was forwarded to the sales manager to discuss this situation and after much discussion she stated she could change it but I would have to pay $229 + tax for the Saturday night stay when the online rate for this hotel was listed at $169, clearly gouging me She stated $229 is the going rate in the area as there are many activities going on in the DesMoines area, keep in mind that this is not a high end hotel Spoke again with the assistant manager and he finally gave me the online rate for a 1 night stay THEN we checked into the hotel on Saturday and they stated they were having plumbing issues and couldn’t give us our original 2 bed reservation and put us in a 1 bed with a pull out Is this a coincidence? Who knows but am VERY disappointed in the management, the sales manager and this hotel Beware

12. Hyatt Place West Des Moines/Jordan Creek (3-star hotel)

About this hotel

This informal hotel in a modern building is 6 miles from Living History Farms, and 13 miles from both downtown Des Moines and Des Moines International Airport.Simple rooms come with free Wi-Fi, flat-screen TVs and sofabeds, as well as minifridges, microwaves and coffeemakers. The 1-bedroom suites add separate living areas.An airport/area shuttle is complimentary. Other amenities include a 24-hour restaurant, a cafe/bar, a fitness center and an indoor pool. Pets are welcome.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 10 min drive to the Jordan House
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests praised the 24-hour restaurant
  • Guests mentioned bars 18 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Ann Anderson

Very family and pet friendly atmosphere The hotel is in the hub of West Des Moines activities The staff were friendly and helpful

I brought a safety concern to the attention of the front desk Cassie had it immediately addressed and restored The full breakfast was stocked and had great options I will definitely stay again when in the Des Moines area

Jessica Horaney

If you are here for a party or a weekend night out, this might be the place for you The location is next to Jordan Creek It shares a parking lot with Smash Park, an indoor/outdoor game bar – which has loud music blaring and people yelling until 1am

The hotel itself is modern with comfortable beds, but we didn’t get much sleep thanks to the noise Our soccer team booked this hotel for a tournament in the area I would not recommend to stay here on a weekend if you are a family needing an early night for sporting events

13. TownePlace Suites by Marriott Des Moines West/Jordan Creek (3-star hotel)

About this hotel

At the edge of the Jordan Creek Town Center shopping mall, this relaxed all-suite hotel is 5 miles from Living History Farms and 7 miles from the Des Moines Art Center.Unfussy, warmly decorated studios offer free Wi-Fi, flat-screen TVs and desks. All feature sitting areas with pull-out sofas, as well as kitchenettes. The 1- and 2-bedroom suites have separate living rooms.Complimentary amenities include parking and hot breakfast. There’s an indoor pool and a fitness room, in addition to a lobby lounge with a fireplace and a flat-screen TV. There’s also a picnic area offering BBQ grills.

Things You Need to Know

  • Guests liked the clean rooms and praised the kitchenettes
  • 11 min drive to Living History Farms
  • Some guests complained about the bathrooms
  • Guests mentioned refrigerators 12 times
  • Guests mentioned “shopping malls” 19 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Nathan Peyer

Pros: The room itself was updated, clean, and comfortable One of the nicer Marriott rooms I’ve stayed in for comparable price range The staff was very friendly at check-in and throughout the stay and plenty of parking

Cons: Hallways and common areas were not that I expect out of Marriott Very dark and poorly lit The walls and doors in the hallways had black scuff marks (very noticeable when all the doors and trim are white) all over the place; a little Magic Eraser can go a long ways Aside from the waffle station, the breakfast looked unappetizing (egg whites seemingly swimming in egg juice) and off-colored breakfast sausage

Travis Olives

Newish Marriott Shares the edge of a parking lot with a local mallOverall, clean and well-kempt

Our room – 2 bedroom suite with kitchenette – was fineA few things that we liked: easy checkin Quiet location Quite clean The suite itself was set up excellently for our family of 6 Breakfast was adequate with standard prefab hire food, but don’t expect more than that Hearty selection of milks, soy milks of varied kinds (chocolate, skim, 2%, etc)A few things that were lacking: the heat had clearly not been on, and the room was in the high 50s to low 60s (early march) when we arrived, and since we arrived late in the evening, this made bedtime hard for the kids They were cold Front desk staff readily brought an extra blanket, but it wasn’t too welcoming A light was out on the ceiling, a bit irritating but no big deal TVs had obviously been screwed around with (bolted to the tables, which felt a bit off) and I spent 10 minutes futzing with the wiring to make the cable work Finally, the bathroom was huge, which was great (maybe an ADA room that I didn’t realize?) but peeling paint and a moderately good shower headNo huge downer staying here but overall will probably look elsewhere next time we cruise through from Minneapolis

Debbie Dahl

This hotel is still using covid as an excuse not to service your rooms No rugs in the bathrooms and staff doesn’t make beds or replace towels Standard mediocre breakfast

Good Location Paying $250 per night for a room seems like some service should be included They don’t even replace toilet paper And the front desk doesn’t answer their phone This is like camping out Please note that their description claims that they refresh your room every day including towel changes and making your bed Not true VERY Cheap

14. Country Inn & Suites by Radisson, Des Moines West, IA (3-star hotel)

About this hotel

This traditional hotel off I-35/I-80 is 3 miles from Jordan Creek Town Center mall and 10 miles from sporting events at Wells Fargo Arena.Relaxed rooms come with free Wi-Fi and flat-screen TVs, in addition to minifridges, microwaves and coffeemakers. All have work desks and pillow-top mattresses. Suites add wet bars and separate living areas. Upgraded suites also feature whirlpool tubs.Parking and a hot breakfast buffet are complimentary. Other amenities include an indoor pool, a hot tub and a gym, plus a convenience store, a business center and guest laundry facilities. Pets are accepted for a fee.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have TVs
  • 6 min drive to Clive Aquatic Center
  • Guests praised the breakfast
  • Guests liked the indoor pool and praised the hot tub

Feedback From Real Customers

Lilo Santos

Great little hotel Rooms were very clean and tidy The faucet was loose in the bathroom but everything else was nice

The pool is very large with lots of windows for some nice light The location was a bit confusing as there are two hotels right next to each other The tall sign looks like it is for the adjacent hotel There are two restaurants within walking distance The room came with three sets of towels so if you’re traveling with more than that you’ll have to ask for more towels

Thomas Slater

It was kind of gross

without getting into too much detail The toilet seat was not cleaned (let’s just say that) The table was sticky with I’m not sure what Pillows and sheets were stuffed into drawers that wouldn’t stay shut Due to the number of people in our room, we’d requested a pull-out bed with additional linens We got neither The room itself was in some sort of remodeling purgatory, and smelled of a musty basement and an old ash tray It may have been tolerable had they’re not been 1,372 kids running up and down the halls day and night Oh, did I mention the TWO times someone though it funny to pull the fire alarm at 12:45am and again at 2:15am? Yeah, good times When I tried calling to the front desk to convey our concerns, no one answered When we went down to the front desk to inquire about a different room, no one was there I only saw one young lady running around doing everything for the entire hotel the entire length of our stay She’s a saintshe deserves better Do better, Country Inn Waste Of Money

Heidi R

One evening I had asked for my room to be cleaned and fresh towels for the next day while I was out I went about my business the next morning looking forward to fresh towels and the garbage haven been taken out Sadly no one came in to provide the service I had requested

Other than that it is a nice place to stay – very nice breakfast each morning and access to their computer & printer My room was great, although the tub bottom is very slippery and I fell trying to get out of the tub (broke 2 ribs 😫)

15. Holiday Inn Des Moines-Airport/Conf Center, an IHG Hotel (3-star hotel)

About this hotel

This modern lodging is a 9-minute walk from Des Moines International Airport and a 3-minute drive from Blank Park Zoo.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and premium cable channels. There’s also free WiFi and high-pressure showerheads in the bathrooms. Kids 19 and under stay free with an adult. Suites add separate living spaces and dining tables.Amenities include a casual American grill (where kids 12 and under eat free), an indoor swimming pool and fitness center, as well as an arcade, free parking and an airport shuttle bus.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to the Blank Park Zoo
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned hot tubs 18 times
  • Guests liked the breakfast
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Lauren Gerdes

The Holiday Inn was a pleasant experience for both me and my family The workers were very welcoming as soon as you walk into the lobby My room was clean and the view of the pool was even better

Of course, as soon as the kids in the pool area start playing it can get a little noisy but the door keeps the noise down quite a bit I took a few min to use the fitness room and was pleased with the options of different weights, but the exercise balls could use some more air and I would suggest a new mat or a set of them The hotel provides great food, snack, and drink options Definitely an amazing place to stay, would definitely recommend

Angel Kofstad

The pool is tiny and unusable due to hundreds of teens for events that consumed entire pool area The pool was dirty & smelly, pics show large areas w trees ect for privacy which there were very few but as many as pictured The service was good when u could get it but hard to get due to over booked and not enuf food at breakfast had to go out to eat

Will not stay again not worth the price

Kishan Patel

Stayed 1 night great staff – smooth check-in and helpful during the stay, big property – maintained to the best of their ability, rooms decent – should highly consider rennovation due to location, breakfast not good – very dissapointing to IHG standards and other properties weve stayed, price too high but understand location Overall – decent and does the job for 1 nights stay

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