16 Best hotels with 2 bedroom suites in Kings Mountain, NC (2022)

Mallory Morton

The staff at this Hampton Inn is phenomenal Our reservation was booked on the wrong date, and customer service wouldn’t refund or let us change the date We were going to have to pay full price for another hotel room

The amazing desk clerk, Shara, helped us speak with the customer service agent and even got us a great deal on a room after all that had happened Although the cleanliness of the hotel was subpar, I would come back just for the front desk staff Thank you again to Shara, for making our stay enjoyable and memorable!!!

Rachel Schmitt

I booked a block here for our wedding guests and while the hotel/rooms were very nice, the staff was not helpful There was a change in sales manager between the time when we booked the room block vs actual block dates and the front desk staff was extremely rude anytime we had to call, there were issues booking the transportation that was initially included in our contract, and the staff was generally not responsive

Luckily I moved our wedding party to a different hotel that was amazing & got most of our guests to move – the ONLY hitch in our wedding planning was dealing with this hotel

Kevin C.

Room(s):- The room was humid Air conditioning struggled to keep the room at the set temperature It fluctuated between warm humid and cool

– The entire carpet had a sticky feeling (possibly from humidity issues) After walking around on the carpet for an hour, my feet were covered in a black substance I had to wash my feet just before going to bed each night- There were additional dark sticky spots on the floor that seemed like someone had spilled sauce on the floor and the floor was never cleaned- Air conditioner had a mild mold scent- Toilet frequently gets hung up and keeps flushing We were able to stop the toilet from continuing to flush each time, but it took us a few minutes to notice that it wasn’t stopping- Beds, entrance, refrigerator, and bathroom were clean- A friend staying in another room found a live roach The front desk attendant assisted with the removalFeatures:- The digital key card only worked on the first day for the room It failed to work the following day as it kept turning red after telling me it was ready to unlock my room door Hilton Customer support informed us that we would have to contact the front desk every time it failed to get a new token The last time I had this issue at a Hampton Inn, I had to get it reset multiple times It appears Hilton has not fixed this, but this is part of my experience at this hotel- The digital key card did not work at any of the other doors like the ice machine or side entrances which had stickers stating to use the digital key card The digital key card would not even acknowledge they existed like it had for my room- The breakfast items were sometimes okay The eggs were the powdered eggs and were often sitting in a pool of water Over the course of the stay, they also had slices of maple sausage, sausage patties, bacon, and breakfast sausage linksStaff:Staff were very friendly and courteous They tried to help us as much as needed Gerald (front desk attendant for most of our stay) assisted us as needed and greeted us every time we passed byHalls/Elevator:The halls and the elevator were very warm and humidFinal points:We chose a room based on specific conditions We needed a large room for walking around due to having an infant We needed space to pace and calm her down We chose to be on the top floor in a corner room away from everyone and the highway to minimize the amount of opportunities that might wake our infant and the opportunities for our infant to wake others The conditions were specific and such a room existed, but the carpet was disgusting We kept our luggage in the entrance area which had plastic or laminated tiles It was more stressful that the room struggled to maintain a consistent temperature The halls on the fourth floor were humid and warm The elevator was humid and warmThis review would have been a one star review if the front staff had the same qualities as the rest of the hotel and featuresI hope this hotel understands they need to actually clean the roomsI voiced my complaints 4 days ago I have yet to be contacted by the hotel manager within 3 days per Hilton’s requirement in their email If you come to stay at a hotel solely to meet the staff, this is your place I would look for other Hilton properties in the area if possible and within your means