hotels with 2 bedroom suites in Orem, UT

1. Residence Inn by Marriott Provo North (3-star hotel)

About this hotel

Set 2 miles from Brigham Young University, this modern all-suite hotel is 14 miles from skiing at Sundance Mountain Resort and 6 miles from Provo Airport.Bright, contemporary rooms ranging from studios to 2-bedroom suites offer free Wi-Fi, kitchenettes and flat-screen TVs. Suites add separate living areas and additional TVs.Freebies include hot breakfast, an area shuttle, grocery delivery service and regular evening socials with snacks. Other amenities include an indoor pool, a gym and outdoor space with BBQs. There’s a 24/7 business center. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • The rooms have kitchenettes
  • Walking distance to Brigham Young University Museum of Peoples and Cultures and Brigham Young University Museum of Peoples and Cultures
  • Guests liked the service
  • Guests mentioned hot tubs 10 times
  • Guests mentioned “Housekeeping” 11 times

Feedback From Real Customers

John

Stayed here for seven days and had an excellent experience The view of the mountains is amazing The hotel itself is a bit dated so don’t expect granite countertops and modern light fixtures but it was very clean, had most of what I needed to cook and the staff were friendly and helpful (front desk, shuttle drivers and cleaners)

The price was very reasonable for a room that includes a living area and a kitchenette, highly recommend!

::

The staff is amazing Thank you Marriott staff at North Provo Residence Inn I appreciate the hospitality, friendliness, and service provided during my stay

The location is great and was centrally located to where I needed to travel to every dayI was not satisfied with the room conditions of the property for a Marriott compared to other Residence Inns The details matter a lot and this property needs to make improvements

Timothy Te

The hotel here is pretty dated but how clean and how friendly the folks working here makes up forIt The elevators have an odd smell to it and some of the pots, pans and utensils will need replacing soon For those traveling through and need a place to stay, this is a good hotel to stay at

There is no charge for parking at this location I do not know if free breakfast at this location but from my stays at other residence inn locations they usually do offer free breakfast

2. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

Tyler Church

I don’t really stay in a hotel, but had to for a long trip south from Idaho Would honestly give it a 5 as far as an overnight for 1 guy and a dog (pit mix so a good sized dog too), but my only fuss is being asthmatic for some reason the first floor reeked of hair perm and bothered my asthmaI don’t know if it’s actually a hair perm I smelled, but it is what it smelt like

Other than that the place is actually not bad for a quick nap on a long trip I probably just showed up at an odd time, it was close to midnight so who knows Only the first floor suffered from the sent and I’m not 100% they even have rooms on the first floor anyway I’d stay again if I was on a long tripStaff is friendly, and ok with animals Room service isn’t provided by default but you can ask for it Key cards are helpful to let you in and out of the building closer to wherever you parked and there’s a gas station basically in the same parking lot Rather convenient all and all

3. Fairfield Inn by Marriott Provo (3-star hotel)

About this hotel

An 8-minute walk from Provo Towne Centre Mall, this casual hotel off I-15 is 3 miles from both Brigham Young University and Seven Peaks Water Park.The warm, unassuming rooms offer free Wi-Fi, smart TVs and iPod docks, plus microwaves, coffeemakers and minifridges. Suites add separate living areas with pull-out sofas.There’s complimentary parking and hot breakfast, as well as an indoor pool, a hot tub and a gym. Other amenities include a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Provo City Center Temple
  • Guests liked the friendly service
  • Guests mentioned hot tubs 11 times
  • Guests praised the indoor pool

Feedback From Real Customers

Becky Mckinney

Edited review after second stay:Stay 1 (4 stars): Front desk people were super friendly and responsive Room was good not great It was mostly clean but needed renovation (holes in carpet, stains on walls, holes in curtains, etc)…basically it felt used

they did not clean the room between nights but told us if we needed something to just ask We did ask and it was provided There was a decent sized fridge, microwave and sink for the kitchenette area The windows fogged (probably old) AC/heater worked perfectly though kinda loudGreat location and easy to get to In-door pool and hot tub Workout room was nice with good equipment and there was guest laundry on the second floor The breakfast had decent options, even a few hot itemsHad the room not needed repairs I would have given it 5 stars I would stay here againStay 2: (2 stars) we returned 1 week later…disappointed this time Front desk still very nice This room was clean but in need of repairs When we tried to eat lunch the in the lobby with some of friends (in the eating area) the front office was surprised and said the area was closed Closed? Why offer a lobby eating area if we can’t use it? This was 11:30 am and housekeeping started to mop where we were standing while we were standing there with our friends There was no maid service for the rooms and when I asked for extra towels they were not provided 3 nights, 1 small shampoo, 1 small lotion, 3 towels for 4 people, shower would get warmish, Limited late check out, limited early check in and the list goes onNot that it matters, but we are titanium elite…which means we have spent a lot of time and money in this hotel family Very disappointed in this stay If management cannot provide the service they used to be able to provide, then decrease the cost of stay Paying the same for less seems unfair Please treat your paying guests with respectHad the front desk people not been kind and the location not been so good, this would have been a 1 star experience

pizzaguy j

Great location Clean, comfortable room Amazing breakfast

Great pool and hot tubThe one nock I had was that the bathroom sink wouldn’t drain It’s like the plug wasn’t attached to the stopper rod you pull up on that us supposed to plug and unplug the stopper But I was able to wedge the little soap dish under the plug so the sink would drain I left it like that so hopefully maintenance/housekeeping will see the problem

Nicholas Madison

Everything was just right The lobby had a warm atmosphere with plenty of seating and the parking lot was well litThe most common problems I encounter with any hotel are mold due to air conditioner problems/cleanliness, soiled linens, and beds that are caved in

I had no problems with this room, however, other than there was no shampoo but that’s no biggie!I slept wonderfully and I would highly recommend this hotel

4. Provo Marriott Hotel & Conference Center (3-star hotel)

About this hotel

Overlooking the Wasatch Mountains, this polished conference hotel is 2 miles from both Interstate 15 and Brigham Young University, and a 3-minute walk from Utah Valley Convention Center.The straightforward rooms have free limited Wi-Fi, cable TV and coffeemakers; some feature mountain views. Upgraded rooms have microwaves and minifridges, while club-level accommodations offer access to a lounge with complimentary breakfast and snacks. Suites add separate living areas.Parking is free. Amenities include a sleek restaurant, a gym, indoor/outdoor pools and more than 20 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min walk to the Provo City Center Temple
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 63 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jon H

This is a pretty nice hotel located right in the middle of downtown Provo I stayed here for a conference in the convention center right across the street The location made it easy to get back and forth to/from the conference

The staff is very friendly and the rooms were pretty clean I had a lot of space in my room which had two beds and a large couch The room also had a small kitchenette with a mini fridge, a microwave, and a sink The beds and pillows were pretty comfortable I was fortunate to have a room at the end of the hallway in the top floor in the south tower of the hotel which was nice and quiet and offered some decent views outside There was a nice little terrace down on the second floor where you could walk out and enjoy the weather

Jerry Kokesh

Excellent hotel in downtown Provo; modern large rooms Mountain view rooms make it easy to forget that you are in a metropolitan area Pretty standard but nice Marriott breakfast buffet

Really nice lobby area with lots of nice seating areas for a chat or just to relax a bit Free indoor parking a big plus Not a surprise but courteous, helpful staff Highly recommended!

Jennifer Jensen

Stayed overnight while attending a conference here Room was very nice The bed was more comfortable than other places I’ve stayed

Great air conditioning, good wifi, free parking, very clean All the staff we interacted with were very polite and helpfulThe only drawback to the stay was that breakfast was very expensive They have an on-site Cafe, but the prices were quite a bit higher than I felt was reasonable $11 for a small bowl of oatmeal and slice of toast Service was on the slow side, too We finally went to pay at the register because we couldn’t wait any longer for the checkThe conference rooms were nice, but the presenters did have several issues with the microphones The staff were quick to help, but issues cropped up both days

5. TownePlace Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Off Interstate 15, this casual all-suite hotel is 4 miles from Provo Beach and 10 miles from museums and dining at Thanksgiving Point.Relaxed suites offer free Wi-Fi, flat-screens and iPod docks, plus desks, kitchens and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room, as well as a BBQ area and a coin-operated laundry. Other amenities include meeting space and a business center.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Evermore Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Ali Nicholas

We come to this hotel because we love it and every other time we’ve had a great experience Completely different story we experienced today Sunday morning at 8:30 AM 2/27/2022, we went to get the free breakfast and a cup of coffee

everything was empty, even the coffee machines, bowls etc Breakfast is from 7:00 AM – 10:00 AM we sat there waiting for a good 20 minutes and saw the lady that fills the food go look and see that the food was empty and just went back to the front desk where she was hanging out drinking coffee and continue to drink her coffee hanging out with the front desk worker Everyone down there was waiting for food Definitely makes you feel like they don’t care about their paying guests

Jason Miller

The room was nice, clean and comfortable I stayed the previous night at their sister property next door The second night of my time in Orem, I stayed here, the room was more expensive and I had hopes for a better breakfast, but it was the same as the other less expensive property next door (not great, in my opinion)

If your stay is short, I would stay at the Fairfield If your stay is longer, this hotel has a kitchenette so you could prepare your own meals and save some money from having to eat out

6. Hyatt Place Provo (3-star hotel)

  • Address: 180 W 100 N, Provo, UT 84602
  • Phone: (801) 609-2060
  • Ratings: 4.4 (356 reviews) Very good
  • Website : Hyatt Place Provo
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed rooms in a contemporary hotel offering free Wi-Fi & parking, plus an outdoor pool & a gym.

About this hotel

Next to a courthouse and a block from the Utah Valley Convention Center, this modern downtown hotel with mountain views is a mile from I-15. The Brigham Young University Museum of Art is 2 miles away.Casual rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as sofabeds and coffeemakers. Some rooms offer views of the mountains.Parking is complimentary. Hot breakfast is available. There’s also a bar/lounge serving coffee, bar bites and cocktails. Other amenities include an airy lobby with sofas, as well as a fitness center, an outdoor pool and a sundeck. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Walking distance to the Provo City Center Temple and North Park
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Chris Goodman

We had the wonderful fortune of meeting Hailey while at this hotel Upon our check out, my daughter left her night guard and retainer in our room We noticed late that night, once we arrived home, that the retainers were missing

Haley and the other Hyatt Provo staff, took the time not only to keep track of such an important item, after housekeeping, but also shipped via priority mail, my daughters retainer, to our home Staying here, with such exceptional staff is more similar to staying with family rather than a hotel THE STAFF HERE AT THIS HOTEL ARE EXCEPTIONAL! Thank you Hyatt Provo, for helping us!PS: we also LOVED dining at the Station 22! EXCELLENT MAC AND CHEESE AND SALADS, as well as reasonably priced!!

Sheikh Rahman

I had good experience staying here The manager was extremely courteous and checked on us to know how was the stay and if we had any concern No complain about parking as I knew beforehand

Their parking should be available in July Till then paid parking in Marriott (10$) or a little far free parking Suite was extremely clean, spacious and comfortable

Eric Richard

Stay away from here Other reviews are not telling the truthNo parking

Prewrapped, basic breakfastFor the amount of money they charge, it should be way more convenient We literally had to WALK in the mud on a busy street a block away to park and get to our bags This isn’t your “normal” hotel experience The staff wasn’t overly helpful, almost as if it were your fault they have no parking Then breakfast was far below average It felt more like a quick grab at the gas station spot than it did a hotel breakfast I’ve gotten used to at other hotelsReally stay away from here Very bad experience

7. Hilton Garden Inn Lehi (3-star hotel)

  • Address: 3150 Hotel Lp, Lehi, UT 84043
  • Phone: (801) 341-6333
  • Ratings: 4.5 (532 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Lehi
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm rooms, some with mountain views, in a casual hotel offering a restaurant & an indoor pool.

About this hotel

In a commercial area off Interstate 15, this informal hotel with mountain views is a mile from the Outlets at Traverse Mountain and 2 miles from Thanksgiving Point Golf Club.Warmly decorated rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers; some feature mountain views. Limited room service is available.Parking and an area shuttle are included. Other amenities consist of a laid-back restaurant, a lobby bar and a convenience store, as well as an indoor pool, a gym and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Museum of Ancient Life at Thanksgiving Point and Thanksgiving Point
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Housekeeping” 10 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Joey Patrick

The quality staff really make the difference in this hotel Yes, the rooms are comfortable, spacious, and clean Yes, the food is the quality you’d expect out of Hilton

But, the staff goes above and beyond to make your stay enjoyable Everyone from the shuttle drivers to the desk staff are friendly and definitely exceeds expectations My only detracting comment is that the pool is super small and very noisy if multiple people are in there Still an enjoyable experience though

Steff Gorden

I would stay here again! Although it was pricey for a couple of stays it was worth it The staff took great care of me Breakfast was delicious and the rooms were a warm and welcoming stay

Rebecca in housekeeping was so sweet and after I asked her to clean my room she didn’t hesitate to go above and beyond what I asked The front desk was friendly and welcomed me with warm smiles This hotel does an amazing job!

ross langhans

Absolutely super nice people! I left a bag by the front door, and only realized it when I was a couple hundred miles from there They made sure my bag was taken care of, and had it sent to me back in Minnesota Of course I had to pay the shipping, but how great it is that the management there would go out of their way to get my bag back

On top of that, it really is a beautiful property!Thank You!!

8. SpringHill Suites by Marriott Provo (3-star hotel)

About this hotel

This casual all-suite hotel off US-189 is 1 mile from Brigham Young University and 2 miles from Provo Utah temple.Bright suites have kitchenettes, desks, and living areas with pull-out sofas, as well as free Wi-Fi, iPod docks and flat-screen TVs. Some quarters offer mountain views.Complimentary perks include a hot breakfast buffet, parking and a local area shuttle. There’s also a 24-hour convenience store, an indoor pool and a fitness room. Guest laundry facilities are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 11 min walk to the BYU Museum of Paleontology
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Serina S

Excellent location with very polite & helpful employees There’s a workout room, pool, and a good assortment of hot & cold food offerings at the free breakfast buffet Just be sure to arrive early since the food goes quickly

The bed was comfortable and we loved the separate rooms for the shower and toilet The only downside is that the parking lot is shared with another hotel and it’s very difficult to find a place to park, especially after dark

Trisha Kaiser

Normally I love staying at a Springhill Suites, this place was the exception Upon my arrival I had to wait over an hour for a room I was told by the girl at the front desk the room was probably ready but the housekeeping staff wasn’t answering her

When I got checked into the room I realized the toilet was not working I called the front desk staff and she said they didn’t have maintenance staff available, and they had no rooms to switch me She recommended holding down the flush for 30 seconds I tried that and everything I could think of and the toilet still didn’t work Called back to the front desk and she said she would have to call her manager Finally got switched to another room This room the AC was not functioning, only the fan I found a bug in the bathroom, and the shower area was in desperate need of some deep cleaning I also attended an event at the conference rooms, those chairs were terribly stained All in all, not up to Marriott standards

Ron Johnston

Room was dirty Had to wet a towel to wipe 5 different stains off couch and brush off food that was laying on seat of couch Floor on front of TV had so much junk on it I could move it out of the way with my foot

Sink was basically plugged in bathroom Heat/Cool unit sounded like a train every time it kicked in at might Hotel was sold out apparently so no possibility of getting a different roomI could go on with many examples but maintenance was very poor and room was old and tired I feel totally overcharged for what I received Only good thing about the entire experience was the young lady who checked us in She was professional, pleasant well groomed and helpfulI expected a lot better because of previous experience with other Springhill Suites and Mariott properties

9. Comfort Inn & Suites Orem – Provo (2-star hotel)

About this hotel

Less than a mile from I-15, this straightforward hotel is 5.2 miles from Brigham Young University.The simple rooms and suites feature free WiFi and have en suite bathrooms with showers, as well as cable TV and coffeemakers. Upgraded rooms and suites also have minifridges and microwaves, and suites add living areas with pull-out sofas.Complimentary hot breakfast is provided, and there’s an indoor heated pool and hot tub. Other amenities include a fitness room, laundry facilities (fee) and free parking for cars, buses and RVs.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Guests praised the beds
  • 7 min drive to Woodbury Art Museum
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Mar Loste

Very disappointing Our room was crawling with bed bugs My companion’s arms and legs were full of bites

We brought it to the attention of management several times Manager did not even get back to us We all know that changing the sheets will not help address the problem Issue was brought up everyday beginning Tuesday until the morning of our check out Sunday Front desk offered to have us change room on Thursday but the property was fully book for the weekend so we won’t have a room for the rest of our stay How convenient I am waiting for the manager or someone to respond to our complaints

Greg Kraft

We had a reservation for a non smoking room When we enter our room around 9 pm the room had a heavy smell of smoke We called down to the front desk to let them know

She said she would put a note so we don’t get charged She said they had a problem with that room and thought they got the cigarette smell out No offer to move us because they were full We suffered through the night Our close stink our sinuses are messed up Very dissatisfied

Janel Gomez

TV did not work, hair dryer didn’t work, bathtub would not drain properly, bathroom floor was sticky and dirty Clothes dryer in the laundry room for customers was broken, took our money and we were never offered to get it back We had requested a non pet friendly room and got a room that showed evidence of pets being there as the bedskirts on both beds had been ripped by claws

They did not have 1 extra tv or hair dryer in storage to immediately replace any broken ones Poor management Do not recommend

10. Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel (2-star hotel)

About this hotel

This suburban hotel is 4.6 miles from Brigham Young University, 5 miles from the Utah Valley Convention Center and 16 miles from the Sundance Ski Resort.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a free hot breakfast buffet, an indoor pool and a fitness center. There’s also a 24/7 convenience store, business center and meeting room. Parking is complimentary.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to Woodbury Art Museum
  • 9 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

Mandi Jones

I can’t recommend and say enough about this hotel Staff is amazing, kind and helpful Breakfast is really good, lots of options

Many times the gentleman was bringing more out close to the end time, when other hotels would just let it run out then wait to close the line, not here They made sure everyone was served My husband works at 4 am and this gentleman that helps with the breakfast gave him a few breakfast sandwiches to warm up in our room since he was always gone for breakfast Large rooms with comfy beds We had the room with the pull out couch and it was comfy as well Very pet friendly hotel, just pick up after your pet as I noticed some don’t I’d hate to see others ruin pets being able to come because pet owners aren’t doing their job cleaning up after their pet We were doing an addition on our house and had to stay here 6 days The customer service we received during our stay was top notch Highly recommend

Eric Jones

Very nice and clean place to stay Good breakfast options and no issues at all The staff was friendly, the parking was good, and would absolutely stay here again

The value was good overall – everything is high in this area but as compared to other options, the value is still good There are places to eat within walking distance and many more within a few miles The area that this hotel is in is very desirable Highly recommend

11. Fairfield Inn & Suites by Marriott Provo Orem (3-star hotel)

About this hotel

Set in a commercial area off Interstate 15, this informal hotel is 7 miles from Brigham Young University and 13 miles from the Thanksgiving Point Golf Club.The warm, unfussy rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers; some add sofabeds. Suites have separate living rooms.A complimentary hot breakfast buffet is served in a colorful dining room. Other amenities include a gym and an indoor pool. There’s a coin-operated laundry.

Things You Need to Know

  • Guests liked the unfussy rooms
  • 8 min drive to Evermore Park
  • Guests praised the service
  • Guests praised the fitness center, which has weight machines
  • Guests liked the indoor pool

Feedback From Real Customers

Crystal Warg

Clean and the beds are so comfortable The most amazing part was the customer service we received from Kim W She was so polite and sweet

She went out of her way to get us our wedding rate and ensure we had a room to stay in if needed for a second night She remembered us at every pass and left us the kindest note I have never stayed somewhere so clean nor have I ever received this level of customer service Please tell her I will never forget her She made our trip memorable

julia furgeson

Wish I could rate this 0In town for the week for work and they set me up in this hotel Everything was supposed to be covered and our travel department had been coordinating with the hotel on payment but when I got checked in they asked to swipe my card for incidentals and charged the whole week onto my credit and they had no idea who I should talk to or what I should do about the fact that it was chargedDuring my stay, my room was not cleaned despite me leaving off the do not disturb sign

On top of that, my company booked me for one more night during my stay, I called the front desk and they told me I needed to check out of my current room and move to another one so I had to pack up and take all of my luggage to work When I went to check back in they gave me my SAME ROOM so I completely packed up and lugged everything around for no reasonThe cherry on top was that when I finally got back into my room I was CHANGING and a man WITH A KEY unlocked my door and walked in The only explanation I was given was that they had a miscommunication and he thought the room was vacantI can understand booking and payment issues, I know I will be getting a refund onto my card now, but after all the terrible service and a man using a key to walk into my room while I had clearly checked in at the front desk, I have to speak upI worked with the same front desk woman through this entire process and her customer service was terrible She seemed extremely annoyed with me every time I spoke to her or asked her a question to the point that a coworker of mine pointed out that she was being rude and unhelpful This same coworker was booked at the hotel next to this one and said they received amazing service and loved their stay I will never book at this location again

Chris Ben

Stopped here for the night Woman at front desk was nice got us checked in quickly and gave us directions to the car wash Room was a little small but well appointed, clean, and stylish

Shower instead of a tub which I love I would stay again and I would recommend this hotel I saw some other reviews complaining about the free breakfast It’s like that in the hotel industry Although I’ve not had breakfast here I would not bypass this hotel because it that We did not use wifi as we have mobile hotspots Thanks for a nice stay

12. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)

About this hotel

Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 5 min drive to Evermore Park
  • Guests liked the service
  • Guests mentioned hot tubs 17 times
  • Guests liked the indoor pool

Feedback From Real Customers

Chelsie H

Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items

The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again

Dave Houston

The hotel was clean but is in need of a face lift My room was in the NW corner, closest to the freeway The noise from freeway traffic was extremely loud

By 5:30 sleep time was over The pool area needs some deep cleaning The breakfast was pretty good The second morning’s breakfast looked very appealing but I couldn’t partake Biscuits and gravel, pancakes, etc Had it not been for the rooms location in proximity to the freeway I would have rated it 8/10

StandingTall 710

Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly

This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you

13. Hampton Inn & Suites Orem (3-star hotel)

  • Address: 851 W 1250 S, Orem, UT 84058
  • Phone: (801) 426-8500
  • Ratings: 4.3 (773 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Orem
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm rooms & suites in a laid-back hotel with an indoor pool & a gym, plus free breakfast & Wi-Fi.

About this hotel

This contemporary hotel is 2 miles from Orem Central Station and 5 miles from the Franklin S. Harris Fine Arts Center at Brigham Young University.Warmly decorated rooms include free Wi-Fi and flat-screen TVs, as well as desks and coffeemakers. Suites add separate living areas, kitchens and fireplaces.Freebies include parking and hot breakfast. Other amenities consist of a fitness center, an indoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 8 min drive to Woodbury Art Museum
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Corie Shaw

Hotel stay was good Staff were very friendly and responsive to address cobweb above bed upon arrival I stayed in room 215

Some issues that I found the hotel general manager and maintenance need to address are as follows:Bathroom sink has a very slow drainShower head is broken and is barely workingOutlets in all the lamps are very loose and do not hold device chargers very wellBathroom hand towel had yellow stains on itLamp shades are cracked and drainedI am hopeful the hotel management will be able to address the issues The hotel is pretty dated and would benefit from an upgrade to maintain the Hilton brand

Brenda Jones Sharpe

The room was OK, but a bit dated Ours had a fireplace which was a nice touch The breakfast was good and maintained well, and the staff were courteous and professional

Some of our neighbors were loud and the staff had to make an appearance several times, but that was not the fault of the hotel Overall I’d recommend it as a Mid tier Hotel

Shelli Thatcher

Came with family and our pet for a quick overnight stay They are pet friendly with a moderate priced non refundable deposit They beds were comfy and rooms have fridge and microwave

I advise you to use your Hilton honors and\or your AAA or AARP card for additional perks ie late check out Only downfall was room was slightly smaller than I expected Staff was amazing from check in to housekeeping Thanks for a comfortable night stay

14. Hampton Inn Lehi-Thanksgiving Point (3-star hotel)

About this hotel

This modern hotel is a mile from the shops, cafes and museums at Thanksgiving Point. It’s also 10 miles from Utah Valley University.Simple rooms include free Wi-Fi and flat-screen TVs with HD channels, as well as minifridges, coffeemakers and microwaves. Some rooms have pull-out sofas.Freebies include hot drinks, parking and hot breakfast (served daily on-site), as well as takeout breakfast bags. There’s a 24/7 snack shop, an indoor pool and a gym.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 13 min walk to nearest train station
  • Guests liked the service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Heather Swearingen

We stay here when visiting family Sharron and Kyle are so accommodating to their guests! Our rooms are always clean along with the rest of the common areas in the hotel

thanks Gina! We needed some Ibuprofen one night and the young man at the front desk offered some up so we didn’t have to run out to get some A plus service from everyone we deal with We look forward to our next visits

Colin Marson

Worst Hampton Inn experienceHad requested a room on the main floor in our reservation Not available

Room stunk – window was left open Window was so dirty (picture attached)Fridge didn’t workAC would turn on intermittently even when it was turned off manuallyIce machine was out of serviceNo hot water in the sink or shower ( evening when we arrived or next morning)Breakfast selection was terribleTried communicating with a manager – none on site (Hilton website – is not conducive to making a complaint Although we have received surveys in the past from our stays @ Hampton Inns – nothing was forthcoming this time)Although we have stayed at this location in the past – this was definitely a disappointment

Steve Garvin

Worst customer service EVER! The hotel general manager, or “top dog” (as he called himself) just hung up on me when I called to get the regional manager’s number to address my issue of leaving items in my hotel room closet, totally my fault I called to have them check the closet, the manager said nothing was found, you can call back tomorrow…no offer to take my name and number When I called a second time to get the regional’s number, I was told “Sir, you just misplaced your stuff” (I always misplace my suit for my sons wedding, a coat, two shirts and tie!)

He raised his voice as he assured me that all rooms and closets are thoroughly check after each customer…I said I know they don’t because my son and his family stayed in another room and had “used” bathroom towels piled up in their closet “Sir, you are questioning the integrity of my staff!” No, I replied, I just want the closet checked in room 211 “I am sure you just misplaced your items sir” I didn’t want to argue so I just asked again for the regional managers phone number…”we don’t give that out, there’s no way I am giving that to you…you would have to call corporate Okay, can I have that number? You can find it online…click He hung up on me…unbelievable! I wasn’t even going to complain to him about how his desk clerk the night we checked in could not figure out how to process an online reservation combined with an added night that we booked I did mention to the GM as a courtesy when we did check out that they needed to fix the faucet in our room…oh yea, those faucets are a horrible design he said, they spin and leak water all over the counter Exactly, I said…it’s a known issue, he replied Breakfast food and service was great, location is great, the leader of this hotel not Great at all, except in his mind You just lost a customer and actually made a very easy situation to address a BIG issue, because he didn’t know how to simply listen to a customer, address the concern without sarcasm, and find a resolution Now, I will voice my experience to everyone I know… family, fellow business travelers, etc I will now use this as a story in my business and training meetings across 5 surrounding states, including UT, of how NOT to solve a customer need/request Yes, Top Dog, you will be famous for this horrible interaction and how your condescending attitude has now made you a legend for the wrong reason I will insure that I do get to speak with your regional manager and let that person know what a poor GM they have hired and how that person has damaged the reputation of Hampton Inn! NOT a Top Dog in any sense of the word!

15. Holiday Inn Express & Suites American Fork- North Provo, an IHG Hotel (2-star hotel)

About this hotel

Next to the I-15 and a 1-mile drive from the banks of Utah Lake, this contemporary lodging is also 12.8 miles’ drive from Brigham Young University.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult, plus there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas, dining tables and whirlpool tubs.The facility also offers a free breakfast bar and an indoor heated pool with a whirlpool tub, plus a fitness center, a business center and free parking.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 5 min drive to Evermore Park
  • Guests liked the service
  • Guests mentioned hot tubs 17 times
  • Guests liked the indoor pool

Feedback From Real Customers

Chelsie H

Pretty good stay, although the breakfast was fairly mediocre There was no peanut butter and the chocolate milk was all gone by the time my youngest got to the fridge The cinnamon rolls were all gone and the “oven was broken” sign was posted above the hot food items

The room was clean and the bed was comfortable The fridge was cold and the room temperature was very nice (especially since it was 100 degrees outside) The front desk lady was really sweet and got me the extra bedding for the sofa sleeper within 3 minutes so she was very responsive and friendly I would stay there again

StandingTall 710

Ryan has the Hot tub working top notchThe outside of the building and the property around it was in good order, clean, and trimmed neatly

This appears to be a whole new Hotel since the last time I visitedI will definitely be recommending this Location to many of my associates and Co-workersI don’t know where they found her but they really should clone Becky She was all smiles and super helpful, friendly, and professionalThank you

Kim Hunt

Would not stay here again Upon check in we were assigned the wrong room After the first night no one cleaned our room, which was not clean in the first place

No one replaced towels coffee or took trash out Asked the front desk about this and we’re told we needed to request our room to be cleaned We requested that our room be cleaned, and the room still was not cleaned the following day Husband is a Spire Elite member, and we requested a late checkout All they offered was for checkout at 11:30, only an extra 30 minutes Would not recommend!

16. Holiday Inn Express & Suites Lehi – Thanksgiving Point, an IHG Hotel (3-star hotel)

About this hotel

Off I-15, this straightforward hotel is 1 mile from museums and gardens at Thanksgiving Point, and 6 miles from the Traverse Mountains.Relaxed rooms offer complimentary Wi-Fi, flat-screens, Blu-ray players and iPod docks, as well as minifridges and microwaves. All have tea and coffeemaking equipment. Suites provide sofabeds. Kids age 19 and under stay at no charge with an adult.In addition to parking, a breakfast buffet, served in a casual dining room, is free. Other amenities include an indoor pool and a hot tub, plus a fitness center.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Guests praised the bathrooms
  • 3 min drive to the Museum of Ancient Life at Thanksgiving Point
  • 14 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the indoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Squatch Bunny

Would definitely stay again!Very nice and clean hotel at reasonable rates It’s obviously pretty new and in a great location There are several restaurants within walking distance and an outlet mall close by

Free breakfast was nice and fresh Beds were comfortable After 3 weeks of traveling it was nice to finish our trip with great accommodations I wish more of the hotels we stayed at were this great

17. Courtyard by Marriott Lehi at Thanksgiving Point (3-star hotel)

About this hotel

Off Interstate 15, this relaxed hotel is a mile both from Ashton Gardens and from the Museum of Ancient Life at Thanksgiving Point.Laid-back, airy rooms offer free Wi-Fi, desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some feature pull-out sofas. Suites add separate living areas.Parking is complimentary. Other amenities include a lobby lounge, a cafe and a casual bar/restaurant, as well as a courtyard with a fire pit. There’s also an indoor pool, a hot tub and an exercise room, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to Thanksgiving Point and Butterfly Biosphere
  • 12 min walk to nearest train station
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 13 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jaimee Martinez (Turning_threads)

I really love staying here, beautiful rooms, mini fridge and microwave are always a plus as well I always get the best night of rest here, for a couple reason For one the beds are amazing and comfortable

For two the rooms are nice and quiet The only complaint I have is the digital key So many timed I was standing at the door trying the digital key 10-15 times before it works work, so frustrating

Brittany Skelly

Staff was super kind and attentive in all areas (front desk/café/room service) Rooms were very cozy and the view of the mountains was a treat The gym and pool were totally empty on the weekdays since the guests were mostly a working/business crowd

That’s an added bonus if you want to just hang out and relax on a Monday 🙂

Melissa Burns Mugisha

We stayed here recently, over February 12th-14th in a room with one king bed When we arrived at the hotel, we were greeted by a man who was automatically suspicious of us We’re not sure why, but because of that, he was very rude and curt with us

Thankfully the customer support lady was much nicer The room was nice, but the bathroom didn’t have conditioner or lotion provided, which we chose not to say anything about because we didn’t want to deal with the rude check-in assistant again and were only staying for 2 nights We decided to go to the pool which was completely empty the entire weekend we were there As soon as we entered, it was obvious to us why The whole pool and hot tub area smelled strongly like sewage I reported it immediately on the first day but it didn’t get taken care of before we left, even though I’m almost certain it was a health hazard The day we left, the check-out time was at 12:00pm At around 10:30am, the housekeeping staff knocked on our door, waking us up, despite the do not disturb sign on our door and the required check-out time being later Overall, it’s not worth the price and I would never stay here again Marriot usually does such a good job, but the hotel does not live up to its rating

18. Holiday Inn Express & Suites Orem-North Provo, an IHG Hotel (2-star hotel)

About this hotel

This suburban hotel is 4.6 miles from Brigham Young University, 5 miles from the Utah Valley Convention Center and 16 miles from the Sundance Ski Resort.Contemporary rooms have minifridges and microwaves, plus desks, flat-screen TVs and free WiFi. Kids 19 and under stay free with an adult.Amenities include a free hot breakfast buffet, an indoor pool and a fitness center. There’s also a 24/7 convenience store, business center and meeting room. Parking is complimentary.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min drive to Woodbury Art Museum
  • 9 min walk to nearest train station
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has free weights and elliptical machines
  • Guests praised the indoor pool and liked the hot tub

Feedback From Real Customers

Mandi Jones

I can’t recommend and say enough about this hotel Staff is amazing, kind and helpful Breakfast is really good, lots of options

Many times the gentleman was bringing more out close to the end time, when other hotels would just let it run out then wait to close the line, not here They made sure everyone was served My husband works at 4 am and this gentleman that helps with the breakfast gave him a few breakfast sandwiches to warm up in our room since he was always gone for breakfast Large rooms with comfy beds We had the room with the pull out couch and it was comfy as well Very pet friendly hotel, just pick up after your pet as I noticed some don’t I’d hate to see others ruin pets being able to come because pet owners aren’t doing their job cleaning up after their pet We were doing an addition on our house and had to stay here 6 days The customer service we received during our stay was top notch Highly recommend

Eric Jones

Very nice and clean place to stay Good breakfast options and no issues at all The staff was friendly, the parking was good, and would absolutely stay here again

The value was good overall – everything is high in this area but as compared to other options, the value is still good There are places to eat within walking distance and many more within a few miles The area that this hotel is in is very desirable Highly recommend

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *