hotels with 2 bedroom suites in Richmond, IN

1. The Berkeley Hotel (4-star hotel)

  • Address: 1200 E Cary St, Richmond, VA 23219
  • Phone: (804) 780-1300
  • Ratings: 4.1 (501 reviews) Very good
  • Website : The Berkeley Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale lodging offering warm rooms with free Wi-Fi, plus a restaurant & conference space.

About this hotel

This sophisticated hotel is a mile from the Museum of Edgar Allan Poe and 3 miles from Virginia Commonwealth University.The stylish rooms feature coffeemakers, complimentary Wi-Fi and cable TV. Room service is available.Amenities include a business center, a restaurant, conference space and access to a local gym. Guest laundry services are also available.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • 18 min drive to Richmond International Airport
  • Guests mentioned microwaves 11 times
  • Guests mentioned balconies 18 times

Feedback From Real Customers

Joyce Wible

From the moment we walked into The Berkeley Hotel, we felt welcomed Alfreda greeted us so warmly, I felt like I was staying at a family members house The woman who helped us with checkout was also super nice, but I didn’t catch her name

The hotel definitely has a vintage feel, which my husband and I really enjoyed The room was clean and comfortable and had such a charm to it The location was fantastic We utilized a nearby parking deck and walked where we needed to go; there are a lot of cool places to visit on/near Cary Street We really enjoyed the vibe of The Berkley, and will definitely stay there again when in Richmond!

Mingxing Zhou

My boyfriend and I liked our stay here We arrived here on Tuesday and stayed for a night I have a service dog with me so the front desk lady got me a corner room which is quite spacious

The room is clean and neat Bathroom is huge The bedding was very comfortable too It’s nothing like a motel I was on a road-trip and definitely experienced what a motel is like This is way much better than a motel… Berkeley may be a bit old but is totally comfortable The location is good too Many restaurants close by We had no issue finding street parking here during our stay

Laurie

My husband and I stay in Richmond 2 or 3 times a year Just stayed in the Berkeley Hotel for the first time We will definitely be back

The woman at the front desk was helpful and courteous We were allowed a very early check in with no problemsThe location is great – close to restaurants and shops Within walking distance of the riverThe room was clean and the shower had plenty of water pressureSome of the fixtures were slightly worn, so I did not rate the hotel as 5 out of 5, but that would not prevent me from booking this hotel again

2. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

3. Fairfield Inn & Suites by Marriott Richmond Airport (3-star hotel)

About this hotel

Off US-60, this relaxed airport hotel flanked by chain eateries is a mile from Richmond International Airport. It’s 7 miles from the Greater Richmond Convention Center and 12 miles from Maymont, a country estate with a museum and landscaped gardens.Straightforward rooms provide free Wi-Fi, flat-screen TVs and desks, as well as minifridges, microwaves, and tea and coffeemakers. Suites add living areas with sofabeds.Complimentary perks include parking, an airport shuttle and a hot breakfast buffet. A lobby lounge offers a bar and a TV. There’s also an indoor pool, a 24-hour gym and a convenience store.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the Maggie L. Walker National Historic Site
  • 7 min drive to Richmond International Airport
  • Guests praised the friendly service

Feedback From Real Customers

Diane Pendleton

We try to go to a local hotel twice a year to use the pool This was our first time at the brand new Fairfield Inn and Suites We are enjoying our first night here

We ate our fast food in the dining room which is bright and clean Looking forward to the free breakfast in the 🌅 morning The front desk people are friendly and efficient The room is spacious and clean We enjoyed the pool, the reason we are here

Y B

Amazing airport hotel that I would recommend to anyone in the areaI came to Richmond for the weekend and as a Hyatt loyalist I booked the Hyatt Place near the airport My return flight on American was cancelled so I had to quickly book something for the night

Having been unimpressed by the local Hyatt I decided to try this place and I am glad I did!This place is night and day better than the Hyatt Fresh feeling, modern, timely hotel shuttle not contracted out, great service particularly with the shuttle drivers and Michelle at the front deskThey also put out not hot breakfast items from as early as 4am for those who have early flightsVery close to the airport and they have a shuttle that runs from 4am to 12am on demand

Kamil

Hotel is newer, but stuff could be better I asked for adding new towels and cups for water to the gym Next day there weren’t there either

Swimming pool is nice, but small I found one bed bug on the bed Fortunately I didn’t bring any home (stayed there in March 2022), but why to take a risk Searched the whole room and bed under and over, however it was only one Cleanness of the room questionable For this price expected a little bit more I don’t think I would stay with Fairfield brand again It’s okay but definitely there are better choices around

4. Residence Inn by Marriott Richmond Northwest/Short Pump (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is 4 miles from Echo Lake County Park, 6 miles from the Meadow Farm Museum and 7 miles from Lewis Ginter Botanical Garden.Laid-back suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens with microwaves, and tea and coffeemakers. Some have fireplaces.Complimentary perks include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of an exercise room, an outdoor pool and meeting space. There’s also guest laundry facilities, a snack shop and a patio with a fire pit.

Things You Need to Know

  • 16 min drive to the Maggie L. Walker National Historic Site
  • Guests mentioned “suites” 13 times
  • Guests mentioned the rooms are unclean
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Leisa Lowery

Started out my stay and was planning on staying 2 nights I got the queen studio room and was immediately blow away size of the room in general and by the full sized appliances in the kitchen and sofa size The kitchens are stocked with pots and pans all the dishes you would need also

And having an ice maker in a hotel room is so much better then having to have a bucket and going to search for the ice machine I love that the TV swivels between the bedroom area and living room area I am VERY picky when it comes to beds and have a really hard time sleeping in most beds These beds are also incredibly comfortable and the pillows are very good as well I ended up extended my stay several more days as the reason I needed the room was also extended The hotel staff was absolutely amazing and kind and incredibly attentive The complimentary breakfast isn’t just some prepackaged pastries There’s fresh fruit, yogurts, a couple waffle makers and 3 different choices of hot items (which varies day to day so you have different choices if you’re staying a few days) The pool area is very nice qnd my kids really enjoyed a lazy Sunday playing in the pool Hands down one of the nicer hotel rooms I’ve stayed in Even told my daughters if it was just me this studio “apartment” space would be perfect for just me Will definitely be coming back when I need a room again

john kwak

It could use an update, but otherwise it’s a great dog-friendly hotel that’s convenient to 64 as well as being near a TON of shopping and restaurants The staff were friendly and very professional, plus they made sure to acknowledge our kids (and our 3-year old absolutely loved it!) Unfortunately, it is a little dingy, so I can’t give it 5-stars, but if/when it gets updated, it’s a 5-star for sure!

Traci Hastings

I wish I could give this hotel zero stars I booked a stay here with my 8 month old I called ahead asking for a pack n play and a customer service rep confirmed they had one reserved for me and I even had it in writing

When I arrived to check in at the end of a long travel day and right before bedtime, the front desk associate told me that they didn’t have any pack n plays available I explained that I called ahead She left for a few minutes and came back to tell me that her manager said they only have one and it’s broken Apparently someone was supposed to tell me and they “forgot” They offered nothing more than a half hearted apology The manager didn’t even come out to speak with me I ended up having to switch hotels so I had somewhere safe for my son to sleep As a loyal Marriott customer, I am beyond frustrated that an extended stay hotel option had no sleep options for children and no courtesy to address that problem

5. Four Points by Sheraton Richmond Airport (3-star hotel)

About this hotel

Set between Interstate 64 and Highway 60, this laid-back airport hotel is 2 miles from Richmond International Airport and 8 miles from the Virginia State Capitol.Airy rooms have free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. Suites add separate living areas and sofabeds; some have balconies. Room service is available.Parking and an airport shuttle are complimentary. There’s an informal restaurant with a bar, as well as a 24/7 gym, an indoor pool and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • Guests liked the rooms
  • 10 min drive to the Black History Museum and Cultural Center of Virginia
  • Some guests complained about the air conditioning but others praised the beds
  • 10 min drive to Richmond International Airport
  • Guests praised the friendly service, which has a concierge

Feedback From Real Customers

Five Loaves Food Pantry

Not Child FriendlyPot Smoking at front door, in rooms and elevator reeked of it Mentioned it to staff and was told nothing they could do about it

at 7am someone opened door and was shocked to find us in the room First night of two night stay – we did not spend the second nightat 9am television comes on, while we were sleeping with some personalized screen – while we were trying to sleep inAlso, asked for functioning tub – that did not happen – stopper did not work and was unscrewed to drain tub for shower – and body soap dispenser did not work eitherRoom was clean, beds were comfortable, towels nice but nothing could make up for the negatives we experienced told the maid on way out we were leaving – and she seemed not to care

Corinne Finnan

We checked in late after an emergency landing from our flight, we had no car and it was too late to search for other hotels We felt safe with this being a Sheraton as we frequent with the chain We were completely shocked at our experience!! Our room was AWFUL!! Not at all what the pictures show! The room was pure white, ceiling had cracks and holes in it, the bathroom light switches were old , the entry room door was all broken at the bottom and we woke to a cockroach on the wall

The front desk told us the next morning that we would be discounted half the cost of the room That didn’t even happen! We spent $225 to stay in a dump with no compensation!!

Eli l

Made a reservation for Friday and informed I was coming early Saturday morning I was delayed a few hours and didn’t show up until mid afternoon Saturday to be told my reservation was canceled because of a “no show” I was also told Saturday morning at 2am and Saturday 3pm we’re considered two different days

I was informed someone would look into finding me a reservation at another location which didn’t happen Customer service was horrendous, the lady in the front with dreads and glasses needs training expeditiously Poor first impression, wouldn’t recommend…not even to an adversary Get it together In conclusion stop booking people online if you can’t accommodate them

6. Fairfield Inn & Suites by Marriott Richmond Innsbrook (3-star hotel)

About this hotel

Just off I-64 and 7 miles from the University of Richmond, this casual hotel is 10 miles from the Virginia Museum of Fine Arts and 11 miles from Richmond International Raceway.Straightforward rooms offer free Wi-Fi, desks and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas with pull-out sofas.Freebies include hot breakfast, coffee in the lobby and parking. Other amenities consist of an indoor pool, a fitness room, a picnic/BBQ area and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests mentioned the service is friendly

Feedback From Real Customers

Amy Shughart

All the staff was so friendly and very helpful! They treated our dog Princess like royalty 😉 The room was a decent size and clean The body wash, shampoo and conditioner in the shower was a nice touch The breakfast was a decent variety- the egg quiche was delish

Pancakes or waffles would be a nice addition We would definitely stay here again!

Mike Meachem

The staff was okay except for the young lady who is on Sunday morning She was the best! The manager left a great deal to be designed I ran into a problem I called several times but I never ever spoke with her I felt terrible because I had to go to customer service and that issue is still pendingGood morning breakfast lady was beyond great she was a wealth of information and totally competent

Did I mention the young lady that was on Sunday morning was the best I hope my auntillary concern gets worked out because that would move this rating from better than okay to pretty good

Kylene Lovell

I stayed here with my 80 year old grandmother We found an adult, mature bedbug on one of the beds I killed it and took it to the front desk, and my concern was dismissed

The clerk offered to change our room, which was nice, but he moved us into the room next door that shared a connecting door As we were packing up to move rooms, I found about 8 more, smaller bedbugs under the pillows and in the bedding I went back to the clerk and told him there were quite a few more- he thanked me and said nothing else If my grandmother had been able to, we would have left immediatelyThe next morning, the cleaning staff had NOT been made aware of any problems ans they were going to cycle the room like there was nothing wrongDo not stay at this hotel, they do not take cleanliness or customer concerns seriously

7. Candlewood Suites Richmond – West Broad, an IHG Hotel (2-star hotel)

About this hotel

This casual all-suite hotel is 4 miles from Lewis Ginter Botanical Garden, and 8 miles from both the 19th-century Maymont estate and the American Civil War Museum.Laid-back suites feature kitchenettes and dining tables, as well as complimentary Wi-Fi and flat-screen TVs.Amenities include a gym, a self-serve convenience pantry, and a lending locker, as well as an outdoor gazebo with a BBQ grill.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • Guests praised the kitchenettes
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked “Fire pit”, mentioned 10 times in reviews
  • Guests liked “Patio”, mentioned 11 times in reviews
  • Guests praised the fitness center, which has treadmills

Feedback From Real Customers

T Bailey

I can’t recommend this hotel Overall, it was merely ok The room was big, could have been cleaner

Lots of little issues to include big lines going down the TV, broken hook on the back of the bathroom door, loose toilet paper holder, wall damage, rusted table, water damaged vanity in the bathroom and the coffee pot didn’t fit in the coffee maker I expect more out of this brand of hotels and was quite disappointed Not too mention the homeless person sleeping on one of the couches in the outdoor area If none of this bothers you, book it If they do, pick somewhere else to stay

Kim Wilson

We are enjoying our stay, just checked in today I was a bit worried about some of the reviews, but everything is perfectly fine so far Our room is very clean, no issues at all

All of the staff are very nice & even the other guests that we’ve encountered They have a very nice outdoor area & we have sat out there this afternoon No complaints, highly recommend

Larhonda Stout

It’s just okay The girl at the front desk is soooooo nice and professional The hotel seems dated and needs a thorough cleaning

Stains were on the couch, chair and headboard Honestly it seems like the cleaners didn’t even wipe down the furniture Some of the dirt could just be wiped off Chipped paint in the bathroom Small hairs in the bed Stained dish towels The carpet needs to be cleaned The kitchen and bathroom floors need to be mopped They were sticky I suppose it’s okay for an overnight stay but I can’t imagine staying here for an extended period of time unless I was low on funds Oh and the ac is weird I had to put it on a very low temp to get the room cold This could be a good hotel if it had proper upkeep

8. SpringHill Suites by Marriott Richmond Northwest (2-star hotel)

About this hotel

This informal all-suite hotel just off I-64 is 10.5 miles from the Virginia Museum of Fine Arts and 13.3 miles from the Virginia State Capitol.Unassuming studios have free WiFi, desks, and flat-screen TVs with premium cable channels, plus separate living areas with pull-out sofas. Kitchenettes provide coffeemakers, minifridges, microwaves and wet bars.Freebies include hot breakfast and parking. There’s also an indoor pool, a hot tub and a fitness center, as well a business center and laundry facilities.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 15 min drive to the Maggie L. Walker National Historic Site
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests mentioned hot tubs 16 times
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Ronnie Kalatizadeh

Pros: staff is extremely polite and friendly and helpful Rooms are also very clean and comfortable Breakfast was very goodCons: A/C in the lobby and hallways wasn’t working, only one of the two elevators was working, my room keys didn’t work for me and had to go back to get them fixed (this happened with another guest while I was at the front desk as well), many of the hot items at breakfast were prepackaged which may bother some people

T

Pros:- Downtown Richmond is 15 minutes away- Breakfast is free and it’s legit: Scrambled eggs, waffles with toppings, sausages, oatmeal, cereal (Corn Flakes or Rice Krispies), bagels, muffins, Dannon yogurt, milk, juice, coffee The breakfast area looks appropriately sanitized- There’s warm lighting in the bedroom area, a nice detail- Long-lasting hot water in shower- 12pm checkout time- The staff are professional and niceCons:- Sanitation Sticky bathroom light switch

Toilet paper roll holder is dusty with a couple of smudges Toothpaste speckled on the left and right walls of the bathroom sink With these basic misses, I can’t tell what else has and hasn’t been cleaned in the room- Noise Thin walls: At night, I was hearing (and trying to ignore) the loud tone from a man both talking and joyfully shouting one room over Also, music playing from the same room at 4:30am Footsteps from above Loud group in the lobby Kid banging on a hallway door for 15 minutesNote: On the first floor, rooms 114 and 115 are close to the lobby I stayed in room 115 The added noise from the lobby won’t affect most other roomsSummary:The noise and spotty sanitation are too much When I got here, I briefly considered sleeping in my car for those reasons The breakfast spread is enticing, but I won’t stay here again

9. Candlewood Suites Richmond Airport, an IHG Hotel (2-star hotel)

About this hotel

Set 2 miles from Richmond International Airport, this casual all-suite hotel off I-64 is also 7 miles from Richmond International Raceway and 10 miles from the Virginia State Capitol.Featuring free Wi-Fi and kitchens, the unfussy suites also have flat-screen TVs, DVD players and work desks. Upgraded suites add separate sitting areas.Parking and guest laundry facilities are complimentary. There’s also a fitness room, an outdoor BBQ area and a 24/7 business center, plus a convenience store.

Things You Need to Know

  • Guests praised the large rooms, which have refrigerators
  • Guests praised the beds
  • 12 min drive to the Maggie L. Walker National Historic Site
  • 7 min drive to Richmond International Airport
  • Guests liked the service
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Mecheline Muhammad

Thoroughly enjoyed our stay here The staff was always friendly The manager was visible, accessible and always friendly

They’re in the middle of renovations and we had a chance to stay in one of the renovated roomsThe rooms are nice and cozy They feel like a home away from home I’d recommend them to anyone looking to stay in the area and we would for sure stay there again if ever we were in the area

Quatara Fisher

My first experience with Candlewood Suites in Sandston, VA was horrible for the time that we entered the room until we left The room was booked through IHG, as I am a silver elite member since 2014 We contacted the hotel for an early check in and were told our room was ready

We arrived at around 1:30 – 2:00pm and there was no issues with check in Unfortunately, when we entered the room we noticed the bathroom was flooded and the smoke detector was there but the wires were visible, so we informed the front desk of the matter They immediately moved us to another room down the hall closer to the front desk That was okay with us until we noticed there was no iron in the room so we took the iron from the original room Then we noticed the remote control didn’t work so we went to the front desk for new batteries which they supplied We also noticed the bolt lock on door was broken, but before we can inform the front desk of the matter the unthinkable happened As I was changing for our event that we travelled 6 hours for, another guest entered our room and saw me without any clothes on I felt violated and was very upset I contacted IHG several times to inform them of the experience and they reached out to the hotel The hotel general manager, Maureen was not compassionate of the incident and just said it was a mix up She was the one who did the change and should have known better She tried to insinuate with IHG, we put the shower on and flooded the bathroom I explained to her that I didn’t want to stay there and wanted to be accommodated in some kind of way After going back and forth and allowing the IHG representative to listen to the conversation and reach out to Maureen she agreed to give me one night free and arrange for us to stay at another comparable hotel Well she set that up but once we went to check in the representative at the Holiday Inn Express couldn’t locate the reservation because Maureen never transferred anything in my name So I had to reach out to her once again to get our reservation cleared up The General Manager, Maureen should not be in that position She is a good greeter but do not know how to handle customer matters My most upsetting moment was when a perfect stranger walked in my room with his dog and saw me undressed You would think she would have been apologetic, but no she just kept saying things happen So I am not sure if I’ll ever stay at another Candlewood Suites due to this “HORRIBLE EXPERIENCE”Something need to be done about how that particular hotel is run

Greg Hancock

I reserved this suite hotel using points It’s very near the airport and convenient to the eastern side of Richmond and one of the few options between Richmond and Williamsburg Upon arrival I noticed the lobby area hadn’t been properly cleaned in a while

The entrance doors and windows were filthy There was debris (leaves and dirt) on the floor The door to the office space was open and very cluttered We arrived early along with another guest and we had to wait for a room I asked for a queen or king room and was told I definitely couldn’t get a king room and they were oversold on queen rooms It was obvious there wasn’t going to be any effort to fulfill my request I was informed that I would get a room with two single beds because it was a “points reservation” I noted that the reservation doesn’t indicate what “suite” rooms are available I said that I didn’t even know suite rooms came with singles It was then explained that all their rooms were suite rooms but were just regular rooms with a kitchen and not really suite type I was then told to turn on the ice maker when I got to my room because they don’t have ice makers on the floors I was also told there was no breakfast at the hotel So I get to the room and pleasently surprised to find the room is very clean compared to the lobby I also find the ice maker is already on but there is no ice nor did it produce any during our stay The beds were comfortable even though me and my wife were in different beds My big complaint came during the night A few times I woke up from loud talking and noises I’m a heavy sleeper and these events were loud enough to wake us It seemed like there was some kind of gathering or party going on at 2am outside and then the nose again woke me at 5am this time from inside Bottom line is I think this location needs better management I would not recommend staying here

10. Residence Inn by Marriott Richmond West/Midlothian (3-star hotel)

About this hotel

Across the road from Johnston-Willis Hospital, this informal all-suite hotel off Highway 60 is a mile from Huguenot Park and 12 miles from downtown Richmond.Airy, streamlined studios provide Wi-Fi, flat-screen TVs and kitchens, plus sitting areas with sofabeds. The 1- and 2-bedroom suites have separate living rooms.Regular evening socials with snacks and drinks are complimentary. Other amenities include a 24/7 convenience store, as well as a gym, an indoor pool, and a terrace with a BBQ area and a fire pit. Breakfast, parking and coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 16 min drive to Byrd Park
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

RC Family

Room was very comfortableHowever, the bathroom door did not close There was gunk all over the bathroom fan

There was hair stopping up the shower drain that I had to remove to get the shower to drain at all (eww) No soap for the dishwasher in our room at allHardly any toilet paper left on the roll and no backup rolls in the room so I went down to get more There was no one at the desk, which I understand, they can’t be there all the time, but there was no way to contact anyone and calling the phone just rang the deskwhere there was no one All in all had to wait for 15 min for toilet paperI mean, the room was very comfy, and we had a good time on our trip, but for $200+ a night before taxI really feel the details were lacking Especially the bathroom door that wouldn’t close There’s just no way someone didn’t know about that

Dawn Ohlendorf

Stayed here unknowingly on a Friday night as I was passing through on a family trip There is a nightclub at the hotel next door and you can hear it like it’s right beside your room until they close! I am a bonvoy member and this isn’t the standard I’m used to with Marriott I called down to say something and was told the girl was the only person there – and she couldn’t do anything about it or provide points as a concession for the noise

Don’t stay here on a weekend

11. Residence Inn by Marriott Richmond Midtown/Glenside (3-star hotel)

About this hotel

Set a mile from Interstate 64, this informal all-suite hotel is 3 miles from the University of Richmond and 7 miles from the Virginia Museum of Fine Arts.Streamlined suites include Wi-Fi, flat-screen TVs and pull-out sofas, as well as kitchenettes with dishwashers. The 1-bedroom suites feature separate living rooms.Amenities include an indoor pool and a gym, in addition to a bar. Breakfast, parking and electric charging stations are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked the restaurant
  • The fitness center has weight machines
  • The hotel has a game room
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Terry Jones

A newer hotel that opened during the pandemic still has a new feel Open parking, nice staff, clean and fresh Evening the stairwells are fresh and clean with soft carpet

One bedroom suite is a great choice, with plenty of room and is very comfy I wish the fridge had ice makers, especially because the ice maker on the 3rd floor was broken during my entire stay However, the appliances are full size The staff is very friendly Comfy bed, very nice fitness center with plenty of equipment for a hotel of this size, the towels are still newer and soft The breakfast is hit or miss Some days it’s eggs and sausage, other days they have wrapped breakfast sandwiches There are a few restaurants close by, both sit-down and fast food

A.K. Walker

I loved my experience here My room had everything I needed (Sink, stove, appliances) It made me feel at home

The coolest amenities I seen was the basketball court and stainless steel outdoor grillsMorning breakfast is always a plus They provided everything I needed and the food was flavorfulI liked the design and setup of my room so much, I had to record it This is a memory I surely want to remember Google should allow us to post videoMy only reason for rating the service 4 of 5 is because there was an extended time where the host was not at the deskI most certainly will book my next stay at the Residence Inn by MarriottI’d suggest you do too It’s worth it

Beverly Ochs

My husband and I stayed for a month, with our dog, while waiting to move into our new house Our suite with mini kitchen was perfect! Everything was cleaned on a regular basis The daily breakfast was wonderful

But, best of all was the staff! We only had two minor problems the whole time and they were rectified swiftly The staff was super friendly and kind

12. Candlewood Suites Richmond – West Broad, an IHG Hotel (2-star hotel)

About this hotel

This casual all-suite hotel is 4 miles from Lewis Ginter Botanical Garden, and 8 miles from both the 19th-century Maymont estate and the American Civil War Museum.Laid-back suites feature kitchenettes and dining tables, as well as complimentary Wi-Fi and flat-screen TVs.Amenities include a gym, a self-serve convenience pantry, and a lending locker, as well as an outdoor gazebo with a BBQ grill.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • Guests praised the kitchenettes and the beds
  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned laundry service 14 times
  • Guests liked “Fire pit”, mentioned 10 times in reviews
  • Guests praised the fitness center, which has treadmills

Feedback From Real Customers

T Bailey

I can’t recommend this hotel Overall, it was merely ok The room was big, could have been cleaner

Lots of little issues to include big lines going down the TV, broken hook on the back of the bathroom door, loose toilet paper holder, wall damage, rusted table, water damaged vanity in the bathroom and the coffee pot didn’t fit in the coffee maker I expect more out of this brand of hotels and was quite disappointed Not too mention the homeless person sleeping on one of the couches in the outdoor area If none of this bothers you, book it If they do, pick somewhere else to stay

Kim Wilson

We are enjoying our stay, just checked in today I was a bit worried about some of the reviews, but everything is perfectly fine so far Our room is very clean, no issues at all

All of the staff are very nice & even the other guests that we’ve encountered They have a very nice outdoor area & we have sat out there this afternoon No complaints, highly recommend

Larhonda Stout

It’s just okay The girl at the front desk is soooooo nice and professional The hotel seems dated and needs a thorough cleaning

Stains were on the couch, chair and headboard Honestly it seems like the cleaners didn’t even wipe down the furniture Some of the dirt could just be wiped off Chipped paint in the bathroom Small hairs in the bed Stained dish towels The carpet needs to be cleaned The kitchen and bathroom floors need to be mopped They were sticky I suppose it’s okay for an overnight stay but I can’t imagine staying here for an extended period of time unless I was low on funds Oh and the ac is weird I had to put it on a very low temp to get the room cold This could be a good hotel if it had proper upkeep

13. Delta Hotels by Marriott Richmond Downtown (4-star hotel)

About this hotel

A mile from both Virginia Commonwealth University and Interstate 95, this upscale hotel close to bars in Downtown is a 7-minute walk from the James River.Polished rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves, and tea and coffeemakers. Club level quarters add access to a lounge with perks such as snacks; suites and studios include sitting areas with sofabeds, and city and/or river views. Room service is available.An area shuttle is complimentary. Amenities consist of a relaxed restaurant, a bar, a gym, an indoor pool and a hot tub, as well as a business center and 13,000 sq ft of event space. Parking is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Walking distance to the American Civil War Museum and Brown’s Island
  • 18 min drive to Richmond International Airport
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Pantry” 17 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

M

A solid 45 stars Pros: the shower is absolutely amazing!! A rain shower waterhead with tremendous water pressure

The rooms have extra large windows for a great view The beds are super comfy and the pillows are like sleeping on a cloud Very clean hotel with complimentary shuttle and complimentary bottles water (total thumbs up on that) The true jewel at this hotel is the friendly and helpful staffCons: The a/c in my room did not work well, the bartender closed early one night and would not even allow me to get a couple of bottles of beer to go because he already settled his books for the night and parking is an additional feeOverall it was a very pleasant stay and I would highly recommend this hotel

Tracey Greene

I went here for a tax lien conference that they were having The hotel staff was exceptional When I asked for directions to where this conference was being held everyone was exceptionally friendly, and the attire of the staff very clean cut

I was very impressed with the hospitality that they showed me I had issues with the parking ticket I don’t go to hotels like this often so I ended up placing the ticket in the machine when I was supposed to just take the other ticket they gave me and scan it at the gate but anyway the young lady took care of everything and straightened it out for me I thank you for the great experience that you provided I just want to say each and every person that was at the desk was phenomenal And the doorman I really like him Very friendly individual Thank you all for the great experience maybe next time I can get a room and just kick back and relax

Gregory Clarke Money Mindset Academy

It has been a fine experience staying here for a couple of days during our running around Richmond The room is comfortable without feeling cramped The amenities offered are in line with some of the other brands with the Marriott family and the parking has been an added value to the stay

If you are a business traveler especially if you are doing business in the Downtown area of Richmond then the Delta Hotel should be an option for you

14. Four Points by Sheraton Richmond (3-star hotel)

About this hotel

Off Route 60, this laid-back hotel overlooking a pond is 2 miles from Huguenot Park and 11 miles from the Virginia State Capitol.Straightforward rooms offer flat-screen TVs, desks and minifridges, plus coffeemakers and microwaves. Upgraded rooms add pond views. Suites feature living rooms with sofabeds.Parking and an area shuttle are free. There’s also a casual bar/restaurant, a fitness center and a hot tub, as well as an indoor/outdoor pool. Other amenities include a business center and event space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the large, clean rooms but some disliked the air conditioning
  • 13 min drive to Byrd Park
  • Guests mentioned lobbies 26 times
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

John

Staff is amazingly kind The main room is a great size, plenty of space Bathroom is a great size and shower is very large

Bathroom has rusted toilet paper holder and door(see pics) The shower head has mineral and lime buildup(see pic) And there’s a strange stain on the front of the sink wood(see pic)No continental breakfast option but that’s normal for a Bonvoy, however there’s a restaurant serving breakfast from 0630-1030The beds have a nice selection of pillows and the comforter/sheets are good quality There’s a nice shelf with bottled water right at the entrance (can’t miss it) And to my surprise the remote control is inside a plastic bag (see pic) with a card stating all the surfaces they clean that most people wouldn’t think of(see pic)The bathroom has shampoo, conditioner, and body wash but they’re not individually portioned, they’re in a dispenser, which I find to be unsanitary and open to having anyone put any chemical they want inside the containers(see pic) so id suggest bringing your own The shower head comes out like a tsunami and doesn’t adjust pressure l, only pattern; if you have kids this will be a problem as it is very powerful and may be painful for them to useOverall, this hotel is comfortable, the bedrooms are is clean, and reasonably priced for what is provided They could benefit from polishing the metal surfaces, fixing the rusted door in this room, ensuring the front of the bathroom cabinet is wiped down, changing the shower head or at least cleaning it, and returning to the individual dispensers

Janine Savoca

This was the midpoint to my destination Staff was friendly & rooms were very clean First time bringing my dog to a hotel

It was nice to see other dogs there and how pet friendly it was You would never know that dogs were in the buildingDefinitely would revisit this location

Langley

The sink and shower were both awful The toilet made very loud clanks whenever you sat on it or moved an inch Horrible water pressure, women at the front desk were cold bordering on rude

Our second night the room next to us was very loud I called guest services and they said they would handle itThe partiers were loud until 2am When I asked the next morning they said I would have had to call several times because the first one is only a warningThey should have told me that on the phone If they say they are handling it why on earth would I push the issue They said something was being doneWhen I complained (politely) woman at the front desk was very rude and dismissive and accused me of getting loud which was definitely not trueThe bar was pretty nice though

15. Hilton Richmond Downtown (3-star hotel)

  • Address: 501 E Broad St, Richmond, VA 23219
  • Phone: (804) 344-4300
  • Ratings: 4.4 (1693 reviews) Very good Eco-certified
  • Website : Hilton Richmond Downtown
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Business hotel in a historic building, with an American restaurant & indoor pool, plus free WiFi.

About this hotel

A 4-minute walk from the Greater Richmond Convention Center, this business hotel in a historic building is less than 10 miles from the airport.All rooms offer contemporary decor with custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves and free WiFi. Suites also include pull-out sofas.A cooked-to-order breakfast (fee) is available, and there’s an on-site American restaurant, lounge and 24/7 convenience store, as well as an indoor pool, whirlpool and 24/7 fitness center. Other amenities include a multiple meeting rooms, a business center and free area shuttle.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Virginia State Capitol and John Marshall House
  • One of the few hotels in the area with room service
  • Guests liked the on-site restaurant
  • Guests mentioned “Department store” 16 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jeremy Collins

An amazing experience at the Hilton Richmond Downtown! My family and I attended the Va governor’s inauguration and stayed at the Hilton The staff were beyond friendly and helpful Super clean and in a excellent location in the capital area

Will definitely be visiting again I’m the future Also the breakfast in the restaurant in the mornings was superb! Thanks again for the experience!!

Main Street Guymon

The room was large and very comfortable, although the cleaning of the room was a bit poor The staff at the desk and valet were excellent The staff at the restaurant were worse than poor

in addition, the hours of the one and only restauarant were very short and not handy at all for wanting to work and eat in the hotel Thank goodness for Door Dash The breakfast was good with good service, but for $20 it should have been good It wasn’t Hilton quality

Deja & Lawryn Taylor

We used the hotel for a wedding party room block Everything was great except for valet I loved the front desk staff as they were so helpful and did above and beyond! They were so personable too! The rooms were very clean and spacious

Water temperature was perfect! You could just melt into the bed omg so comfy!One of the rooms heat wasn’t working and they swiftly moved us to another room and took one nights stay off! It was a very comfortable stay but valet was a pain because they took forever to get cars and the text ahead option didn’t work at all The valet guys were also pretty rude and had bad attitudes They also didn’t really take care with the cars as drove them But other than that I would say it was a very good stay and I would stay again but do my own parking

16. Courtyard by Marriott Richmond Downtown (3-star hotel)

About this hotel

Off I-95 in the vibrant downtown, this modern 6-story hotel is a 4-minute walk from the Canal Walk and Capital Trail.Contemporary rooms offer free Wi-Fi, desks with ergonomic chairs, sitting areas and 42-inch flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms add pull-out sofas.There’s a living room-style lobby, and an American bistro serving breakfast and dinner, plus all-day drinks including Starbucks coffee. Other amenities include a gym and a courtyard, along with a business center and meeting space. Parking is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • 17 min drive to Richmond International Airport
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Bistro” 17 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Sarah Edwards

I have had such a great experience at this hotel! The room was clean and the staff has been nore then accommodating!! Such a beautiful location with the cobble stone roads and quaint little shops The bar crew is amazing and attentive! Gary was great! He offered lots of local recommendations for people with dietary needs Will stay again!

Stacey Macek

I stayed here for a few weeks for work and I can’t say enough good things about the bartender, Gary Not only does he make the best craft cocktails (ask for the blueberry one), but Gary takes the time to get to know each patron He has been the consistently smiling face that greats me by name when I arrive and that means a lot when I’m away from home

Michele Erdman

Only reason I didn’t give 5 stars was because the fridge was a freezer and froze everything we put in We stayed 3 nights so this was an issue Room was clean and comfortable

The accessible room was perfect Large and nice shower The courtyard was great, so we could go outside without going out of hotel area The breakfast was made to order and delicious! The bar staff was friendly and fun We did have issues with the tv buffering Other than that, good stay Close to lots of great dining options

17. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

Jessica Nelson

At this location: Front desk staff when I arrived was great Breakfast is the best of all the chains especially for vegetarians Love the pancake machine

The rooms look pretty new, nicely maintained Love the KeurigIHG: The only thing missing to make this my favorite and the superior chain is access to streaming programs from the TV like Netflix or Amazon

18. Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area between I-64 and Highway 250, this casual hotel is 4 miles from Short Pump Town Center mall, 7 miles from Lewis Ginter Botanical Garden and 10 miles from the Virginia Museum of Fine Arts.Unassuming rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs.Parking and hot breakfast are complimentary. Other amenities include a seasonal outdoor pool, an exercise room and a lounge, plus a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 14 min drive to the Black History Museum and Cultural Center of Virginia
  • Guests liked the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Piorkowski

Stayed here for 4 nights last weekend of June ’22 for a lacrosse tournament and a trip to Kings Dominion I can’t say enough about the front desk staff, super friendly and helpful The room/bathroom was clean and I would say updated, but I don’t know when it was built

So I will just say it was up to date It had a wall mounted 50 inch tv and the bathroom mirror was a nice touch Also, the location is great It’s close to everything you need because you forgot something, from sporting goods, grocery stores, restaurants and a very nice outdoor mall

Kirsten

Wonderful experience I stayed because of a nearby doctor’s appointment ALL of the staff were professional, kind and inviting

In particular Andre (Andres?) The kindness and understanding he showed me during a difficult time I won’t forget His words “a gift”😉 A full breakfast! Nice to see that back after the last 2 years Yogurt, muffins, pancakes, oatmeal, eggs, sausage, juice, coffee and more The woman from housekeeping in charge, Maria something I think, from Venezuela helped me so much even though it was just ending Such a pleasure And I was a mess checking in I believe that night was Ish So helpful and understandingThank you all I’ll be back!

Mark Stottlemyer

The only reason I am giving this hotel a two star review is because of the location, other than that it was an actual nightmare To start off our stay here, my family and I got stuck in the elevator with our friends When the elevator finally situated itself and let us out, a woman standing on the floor told us that it has gotten stuck multiple times that day

With that knowledge we went down to talk to the staff at the front door who did nothing about it No closing the elevator or telling guests that the elevator may trap you for a while Saturday afternoon we asked the front desk for towels for the pool We were told there was towels out there already, funny enough there was no towels (of course) So we go back in and ask for more and after having eyes rolled at us someone was sent out with hand towels for the pool My friend was swimming in the pool after all that and got a shard of metal stuck into his toe and the light for the pool came out of the wall and was floating next to the wall Let’s just say that was the end of our time in the pool This experience has made us rethink ever staying in a Holiday Inn again

19. Courtyard by Marriott Richmond Scotts Addition (3-star hotel)

About this hotel

Off Interstate 195, this laid-back hotel is within 10 minutes’ walk of bars and eateries in the Scott’s Addition Historic District. It’s a mile from the Virginia Museum of History & Culture and 14 miles from Richmond International Airport.The understated rooms provide Wi-Fi and TVs, as well as minifridges, microwaves and coffeemakers. Some add sofabeds. Upgraded rooms have balconies, terraces and/or fire pits.A restaurant/bar is set in the airy, warmly decorated lobby. Other amenities consist of an indoor pool, a hot tub and a 24-hour fitness room. Breakfast, parking and an electric charging station are available.

Things You Need to Know

  • 5 min drive to the Virginia Museum of Fine Arts
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Todd Wallace

A very beautiful hotel in an excellent location near downtown Richmond The room was extremely clean, comfortable and surprisingly modern Also upon arrival we were warmly welcomed by the friendly reception guy David, he definitely made our trip more interesting with his advice & tips about the city, shops, restaurants and bars all within walking distance

Would definitely recommend this hotel to everybody! It’s a true sample of excellent hospitality And the parking was great They have a parking lot behind the building and another parking lot across the street Thank you again David!! We are very much looking forward to our next visit!

Anthony

So the building itself is brand new and overall was fine My only complaint was the wifi had significant issues and the A/C unit in room 503 rattled all the time Also, there is a poor design for showers because there are no glass doors or curtains to prevent water from spilling all over the bathroom floor

The location is good being along Broad street and close to the interstate Also, the front desk personnel attempted to be helpful That said, I am an Ambassador Elite member that travel frequently for business and leisure travel and so there is a reason why I am giving this property only 3 stars The Marriott Ambassador service reached out to the management for a “Your24” request I am giving this location 3 stars because the management denied my request saying the property was sold out and therefore could not accommodate my 9 pm to 9pm check in/checkout request However, this was said in bad faith as I was there, the hotel was largely empty and could attest that the property was NOT sold out Additionally, as an Ambassador, I was in a regular 1 King room, I was not upgraded to a balcony or fireplace terrace nor did I requested this I could understand why they would not honor the request since rooms with all the “bells and whistles” are in high demand Nonetheless, my request should have been honored given what I observed on property and the reason the request was denied I rarely get denied Your24 requests I saw another person comment on this property not taking care of elite members If you’re going to open up under the Marriott Brand, the property should honor the most loyal guests, people that travel all over the world and pay the money to earn ambassador status I was not even offered a courtesy room upgrade as an Ambassador

Tom Dascole

While this hotel is definitely passable, the priceline makes otherwise forgivable flaws sting a bit more The rooms (and entire hotel) are very nice, since it is a new building everything is fresh, clean, and stylish That being said there is a lack of function; the rooms don’t have dressers or anywhere to store clothing aside from a small closet, and the walls are paper thin to the point where you can hear the TV in the next room or doors opening and shutting constantly in the halls (more on that later)The employees were all very friendly, I never had an issue with service and some of them even went above and beyond to ease the other pain points presented throughout our stay, such as comping parking

The one flaw of the service was that housekeeping seemed to linger in one area for an incredibly long time, which wouldn’t be an issue if it didn’t also seem that they had no way to prop the doors open or were constantly coming in and out of rooms Obviously they need to do their job and I can respect that, but from early in the morning the noise was a bit muchThe location or logistics of using this hotel was the most frustrating part of our experience, the hotel shares a parking lot with an apartment building and there are not nearly enough parking spaces for the hotel guests on most nights While our parking for a few nights was eventually comped, it seems out of touch to nickel and dime on parking fees ($12 a day!) when your parking lot seems like a complete after thought capable of holding ~30 cars, in microscopic parking spaces I understand that this is an urban location and space is limited, but this could have been considered during construction as there are many empty lots nearby and certainly many better solutions The parking situation at this hotel is so bad that I honestly think the best course of action would be to stop advertising that you have parking so people aren’t misleadFinally, some minor nitpicks that aren’t world ending but shouldn’t occur at a hotel that presents itself as one of a higher caliber : The doors all creak incredibly loudly, the showers don’t have doors and spray water all over the bathrooms, and the toilet paper/soaps in rooms are clearly not refilled between guests Overall, not a bad hotel, but it seems clear that on both the local level and very far up the chain that things aren’t going as smoothly as they could be

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