hotels with 2 bedroom suites in St. Charles, IL

1. Herrington Inn & Spa (4-star hotel)

  • Address: 15 S River Ln, Geneva, IL 60134
  • Phone: (630) 208-7433
  • Ratings: 4.7 (684 reviews) Excellent
  • Website : Herrington Inn & Spa
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Classy rooms with fireplaces & balconies (some with river views), plus a fine dining restaurant.

About this hotel

This upscale riverfront hotel is within a 5-10 minute walk from downtown shops and restaurants, 0.6 miles from Geneva’s rail station and 41.6 miles from Chicago.All of the elegant rooms have patios or balconies (some with river views), plus fireplaces, whirlpool baths and free WiFi. Some have flat-screen TVs; suites may also include wet bars, living areas, stereos and/or DVD players. Nightly turndown service with cookies and milk is offered.Complimentary Continental breakfast is served . Amenities include a spa, a posh restaurant and meeting and event space in a restored 1896 pump house.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the bathrooms
  • 13 min walk to nearest train station
  • Guests liked the friendly service
  • Guests liked “a fireplace”, mentioned 31 times in reviews
  • Guests liked the breakfast
  • Guests praised the river views

Feedback From Real Customers

Rich KR

The hotel, or rather a resort, is beautifully situated on the river itself The historic building and the beautiful old-style decor give you a feeling of unprecedented comfort Professional and courteous service, willing to help at any time

In the morning, delicious breakfast and snacks, and of course fresh coffee available for guests I can recommend this hotel to anyone with full responsibility It’s worth it

Nicholas Michelsen

Majority of the room was nice The bed was very comfortable and the fireplace was a great feature Staff were also very friendly and the overall hotel was clean

The only issues we had with our room was that the cleanliness of the bathroom could of been better along with the outside balconyAlso, some requested room add ons were missing from when we arrived Although did not get charged, was still disappointed as it lessen our experience not receiving what asked when bookingOverall, had a good experience but expected a little more Will try again in future as only stayed one night and did not get to experience the spa and restaurant

Andrew Pach

A truly wonderful experience from the time Josh welcomed us until the “bonus” dessert of a chocolate dipped strawberry for everyone in our party We enjoyed the specialty cocktails like the French martini and the raspberry beret The atwater salad was a perfect start, just the right size and a blend of flavors to start things off

The entrees were very good and the service was excellent

2. Holiday Inn Express & Suites Chicago West – St Charles, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area 1 block from the nearest shopping mall, this straightforward hotel lies 2 miles from DuPage Airport and 3 miles from the venerable Arcada Theatre, founded in 1926.The simple rooms include flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves, and tea and coffeemaking facilities. Suites add separate sitting areas with pull-out sofas. Kids stay at no extra charge with an adult.Parking is complimentary, as is a breakfast buffet served in a bright dining room that has a flat-screen TV. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests liked the beds
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 13 min drive to the Fabyan Villa
  • Guests mentioned the service is friendly

Feedback From Real Customers

Kayla Stickler

There was no soap in the shower or bathroom We booked this location to use the pool as we are visiting family and have young children The pool was absolutely freezing

Our kids were blue and teeth chattering after 10 minutes Ice maker was broke and breakfast selection was not the best The room we got was a suit but very small Not the best experience at a holiday inn Express

Stephen Webbb

From the moment we drove in the parking lot, we knew it was a hotel unlike any other HIE The parking lot was in bad shape, with pot holes all over the place, and that poor condition of the facilities continued inside The first floor hallway smelled like mildew and must, and our room was always uncomfortably humid, regardless of the A/C setting

While the staff was friendly and breakfast was good, there really wasn’t anything else good about the accommodations

Amal Patel

Where do I begin? Check-in was at 3pm and we arrived at 4:30pm Our rooms were not ready until 6pmThe staff was nice but unfortunately, when our rooms became available, were still incomplete

No tissue paper nor hand soap were in our room Bathrooms in all three rooms were close to filthy The paint on the walls were peeled off, and the window sills dustyThe double rooms have modern TVs and a clear picture However, the king rooms were outdatedThe next morning, we saw that there were many options for breakfast However, the breakfast area was not well-kept as there was trash overflowing from the garbage cans and floor wasn’t vacuumed The food wasn’t being restocked, as bread and bagels were out of stock In addition, the pancake maker was out of order!Maybe it was just a bad day/night but we just expected more from a Holiday Inn & Suites

3. Hilton Garden Inn St. Charles (3-star hotel)

About this hotel

Attached to 18,000 sq. ft. of event space at the Advanced Center for Training, this suburban hotel is across the street from the DuPage County Airport and the Pheasant Run Golf Course.All rooms and suites offer modern decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Some rooms include fireplaces and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site bistro, with an outdoor patio, serving American cuisine, as well as a 24/7 pantry. There’s also a fitness center and the indoor pool. Additional amenities include 16 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 12 min drive to Blackwell Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests praised the restaurant
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Lani Mergen

The beds r comfortable and the pool is clean however the hot tub was closed and so was the restaurant Also this is not the place to stay if u are looking for a relaxing weekend People were loud all night then at 8am housekeeping banged on our door and then opened it while we were sleeping

Housekeeping was really loud in the hallway all morning Definitely won’t b staying again!

Lance Brown

Do not stay at this hotelI travel a LOT and I’m a Hilton diamond member This is the worst hotel I’ve stayed at in over 9 years

NONE of the gym equipment works It is all broken They gym is extremely small for what I consider Hilton Garden Inn standards I’ve seen Hampton Inns with bigger facilitiesMy asked to see the manager about the equipment all being broken I was told she is only there a couple of days a week and when she is there it is only from 9-2 This makes it difficult to have a conversation with her as someone there on a business tripAdditionally, my room smelled I figured out on the last day of my trip that the AC unit was leaking water into the floor/carpet I’m fairly certain this was causing mold to grow and creating the smellI will be in this area for the next 6 weeks My team will not be staying at this hotel for the remainder of this trip

Crystal Jensen

So I dealt with Laurie this morning and McKenna the other day and let me tell you the customer service I received from both have been absolutely amazing! They have made me excited for my upcoming stay Thank you ladies for your amazing hospitality!Update- I think I have pretty much dealt with almost everyone at the front desk now lol McKenna, Laurie, Charli, Hanson, Sara (please excuse spelling) they truly make you feel like family here!!! I honestly can’t say enough amazing things about this place and the staff here! This will be my new home away from home! (Sorry guys your now earned yourselves a forever guest, your stuck with me lol)

4. Hilton Garden Inn Hoffman Estates (3-star hotel)

About this hotel

Under 19 miles from Chicago Airport, this modern hotel is 4 miles from the Arboretum of South Barrington and 5 miles from Sears Center Arena.Flat-screen TVs, desks with ergonomic chairs, minifridges, microwaves, and free Wi-Fi are offered in each room, as well as contemporary decor and custom-designed beds.There’s a fashionable lounge and a 24/7 pantry, in addition to the cooked-to-order breakfast (fee) and on-site restaurant serving American cuisine. There’s also a indoor pool and fitness center. Other amenities include 4 meeting rooms, and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 4 min drive to Paul Douglas Preserve
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests liked the on-site restaurant
  • Guests mentioned lobbies 23 times
  • Guests liked the fashionable bar

Feedback From Real Customers

DM P

We left a dirty hotel room and came here Rob at the front desk was an absolute angel, he listened to me vent after a long day of travel and losing my credit card at the dirty hotel He was so kind and helpful, Hilton this man deserves a bonus! He even gave my kids some bags of snacks since we had such a rough day

This hotel is very clean, comfortable, and the staff is amazing Don’t waste your time trying any other hotels

Jenn Soderblom

We stayed at this hotel for a “Stay and play” youth hockey tournament The hotel was more than able to accommodate us and did so well The check in and check out process was quick and easy using the Hilton app

They didn’t seem to mind the many kids in and out On Friday night we had pizza brought in and they allowed us to eat in the lobby and gave us the conference room to use The staff was very nice and always willing to help The only reason this is no a 5 star review is the breakfast It was awful!

Ross S

This was my first stay at this Hilton location, As I am not local to the area However, I wanted to give special recognition to Graciela at the front desk I had a moderate inconvenience, and She took care of everything

Let’s face it, there are so many hotels we can stay at In this day and age, but she and her team put people first Outstanding job Hilton! Highly recommended

5. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

6. Chicago Marriott Northwest (3-star hotel)

About this hotel

This informal hotel is 1 mile from the Sears Centre arena, 9 miles from shops at the Woodfield Mall and 21 miles from O’Hare International Airport.Warm rooms come with flat-screen TVs, coffeemakers and minifridges. Wi-Fi is available (fee). Upgraded rooms have pull-out sofas, minifridges, wet bars and/or whirlpool tubs. Suites provide living areas. Club rooms and suites offer private-lounge access and refreshments. Room service is offered.Parking is included. Amenities consist of a market and a restaurant, plus a fitness center and an indoor pool. There’s a business center and meeting space. A breakfast buffet is available for a surcharge.

Things You Need to Know

  • 10 min drive to Paul Douglas Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests liked the lobby, mentioned 40 times in reviews
  • The fitness center has weight machines and elliptical machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Zee G

Room had older type decor, yet was very clean and well maintained Shower pressure was amazing Pleased with the soft-close toilet seats & soft-close shower doors

Used both, key card and mobile phone key, without any problems Heater kept us warm The fridge kept our drinks and food cold Our stay was short, so we were not affected by the fact that there aren’t any microwave in the rooms Due to COVID, housekeeping is not automatic, despite requesting the service, no one ever came Overall, we enjoyed our stay, would recommend to friends & family If we’re ever in this area again, we would definitely come back

Jordan Syrowik

Had everything you would expect from a moderately priced hotel Bathrooms were up to date with modern tile and shower Mattress was a little firm, and the room decor was quite dated

Per usual with hotels the air conditioning kept changing back to 72, which kept the room a little stuffyIn all, great place There is a Starbucks as well as a non-included breakfast buffet

Tushar Rao

My room 721 was used by someone else when I was away, and the whole bathroom was dirtied When I showed this to the staff I was given a simple answer “we don’t know” without any concern or apology There was a camera right outside the room door and the staff promised that they will look at the footage and have a manager call me back

Been 4 days, no call and no follow-up Avoid this property if you value your safety and belongings and absolutely avoid ROOM 721

7. Hampton Inn Chicago-Carol Stream (3-star hotel)

About this hotel

This modern hotel is 5 miles from Interstate 355 and 5.9 miles from Cantigny Park.Casual rooms include free Wi-Fi, flat-screen TVs, minifridges and custom-designed beds, plus both full and lap desks (for working on the bed). Suites add sitting areas with pull-out sofas and kitchenettes.Complimentary amenities include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. Additional amenities include an exercise room, indoor and outdoor pools, 2 meeting rooms and a 24/7 business center.

Things You Need to Know

  • Guests praised the beds
  • The rooms have microwaves and kitchenettes
  • 7 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests mentioned hot tubs 22 times
  • Guests praised the indoor pool

Feedback From Real Customers

Tue Moua

I stayed at this hotel during our visit in IL I booked a three night stay After I checked in I went to look around and found out the hot tub was broken, the gym equipment was poor or half working, my room smelt like urine and dirty

The next morning they were out of breakfast at 800 am This was my worst experience ever I have stayed at Hampton’s before but will never stay at Hampton’s again after this experience If I could give a 0/5 stars I would DO NOT STAY HERE THIS IS YOUR WARNING!!!!!!

Karen Nogle

Our group of 10 had a wonderful experience with the staff and customer service Gabrielle at the front desk was extremely accommodating and made us feel like queens! Cortez handled our requests for assistance with our maintenance issues as well Our breakfasts were great each morning also

We were disappointed the pool and spa were not working, but understood Showerheads could use some updating – the water pressure isn’t the greatest Beds and pillows were fabulous! 🙂 Thanks to the crew for your hospitality!

Lillian Cabel Pfister

Horrible customer service Waited 20 minutes to get my room keys which I have no problem doing but the person at the desk never made eye contact with me… ?! Was chastised about not spraying vegetable oil on the waffle maker (insert eye roll) I witnessed another customer getting yelled at about the vegetable oil, as well as a friend staying in the hotel

I suggest the directions to make waffles is put in a more obvious place and in a font larger than size 12 And if I want to peel off my waffle and feed it to the two children I have with me please let me do so in peace Under the beds were FILTHY (cough drops, trash, food, a purse, etc) which just made me wonder about the cleanliness of the rest of the place Housekeeping knocked on our door an hour and a half before check out I love Hampton but NOT THIS ONE

8. Q Center (3-star hotel)

  • Address: 1405 N 5th Ave, St. Charles, IL 60174
  • Phone: (630) 377-3100
  • Ratings: 4.3 (469 reviews) Very good
  • Website : Q Center
  • Check-in time: 1:00 PM
  • Check-out time: 4:00 PM
  • Quick Summary: Conference hotel on 95 acres offering eateries, a spa & gym, plus sports courts & putting greens.

About this hotel

Set on 95 acres of grounds next to the Fox River, this sprawling conference hotel is 5 miles from DuPage County Airport and 7 miles from Fifth Third Bank Ballpark.The unassuming snug rooms feature free Wi-Fi, desks, flat-screen TVs and coffeemakers. Suites add separate living rooms and wet bars.Parking is free. Amenities include 3 casual restaurants; 1 with a terrace, plus a spa, and a fitness center offering yoga classes. There are also putting greens, basketball courts, soccer fields and jogging trails, as well as 150,000 sq ft of meeting space, a bar and a game room.

Things You Need to Know

  • 6 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned beds 19 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the bar

Feedback From Real Customers

Kristin Crooks

My name is Kristin and I own a wedding planning company So, when I say that my expectation for my wedding venue was higher than the average Bride, that is an understatementQ Center had everything I wanted in a wedding venue

Everything in one convenient location, but different spaces for the ceremony, cocktail hour and reception I am not a fan of flipping over the same room to use for two different functions, it doesn’t leave room for qualityNot only did Q Center have all of these options, but there are also hotel rooms for the guests to stay in and different rooms for the bridal party to get ready for the big day inWorking with the Q Center staff was a huge stress reliever for me Traci was our coordinator at Q Center and she absolutely knocked it out of the park for us She was so easy to communicate with, always responding to anything I needed so quickly She was efficient, organized and made me feel at ease handing everything over on the big day I am so thankful for her!The entire Q Center staff was polite, kind and enthusiastic about my wedding day and I could not appreciate that more We especially loved the security guard at the gate, Bonnie, who was an absolute delight She was the perfect personality to greet guests when they arrivedThe food was amazing! All of our guests were raving about the food from the dinner, to the salad, to the appetizers to the late night bites We got SO many compliments on the food The serving staff was so helpful and always ready to lend a hand, with a smile on their facesQ Center has so much to offer that the average wedding venue does not I have no regrets about have our wedding here I could not recommend this more highly to any potential couples who looking for a wedding venue Q Center will make all of your wedding dreams come true, with top notch service and a smile to accompany you throughout your wedding journeyThank you, Q Center, it was absolutely epic!

Rachael Roberts

I stayed here for a school related review course This is a compound basically that probably used to be a college of some sort Now it’s rented by universities and corporations for events

While the room was a little small, the bed was comfortable I’ve paid more for worse There’s an on-site gym and a bar For the convenience of staying where my review was and not having to travel from another location, and dinner was included (cafeteria-like), worth the stay all day Would highly recommend

Patty Brummond

If I could add more stars I would! We held our son’s wedding here this past weekend and things could not have gone better The food and beverage staff was outstanding The facilities are clean and well maintained

Even when the weather forced a change in plans, the staff was ready to accommodate the Plan B with ease It was a memorable weekend and we are so grateful to the Q Center!

9. Chicago Marriott Naperville (3-star hotel)

About this hotel

This classy hotel is 3.8 miles from the Naper Settlement museum and 5.2 miles from golf at the Village Links of Glen Ellyn.The polished rooms have coffeemakers and iPod docks, plus Wi-Fi (fee) and flat-screen TVs with premium channels. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.Parking is free. Amenities include an American restaurant and a bar, plus an indoor pool and a fitness room. There’s also a business center, along with 21 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Herrick Lake Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the service
  • Guests mentioned concierges 17 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lee Conner

Great customer service from everyone The rooms are dated and need some more ways to charge the many devices most people have these days The AC is very quite which is awesome

Also the desktop is NOT in front of the AC system so you won’t freeze while you are working My understanding is that the refresh of the lobby is due soon but no mention of refreshing the roomsAsk for Ms Sheila she is awesome

Taylor Holloway

We had a block of rooms booked for our wedding here and the event manager Shannon truly went above and beyond to help my out of town guests get rooms booked and on the block, and helped with family who had more of a extended stay She alleviated so much stress from me the week of the wedding and would always get back to me in a timely manner If you are needing a block for out of town guest I highly recommend reaching out to Shannon

Thank you again!

Jodi Morse

The room was clean and the bed was comfy On the downside our shower drained very veryyy very slow, there is no mini fridge in the room and there is not a plug in on both sides of the bed Just one plug on one side

The ice machine on our floor (3rd floor) was also broken For what we paid to stay here we expected a bit more The front desk staff was friendly and the lobby/bar area was clean and nice

10. Holiday Inn & Suites Chicago-Carol Stream (Wheaton), an IHG Hotel (3-star hotel)

About this hotel

Off Route 64, this relaxed hotel is 2 miles from the Cosley Zoo, and 3 miles from both Billy Graham Center Museum and Wheaton Metra train station.Unfussy rooms provide free Wi-Fi and flat-screens, along with coffeemakers and minifridges. Some rooms have kitchenettes and/or pull-out sofas. Suites add whirlpool tubs, kitchens and separate living areas. Room service is available. Kids stay in a parent’s room at no charge.Parking and an area shuttle service are complimentary. There’s a casual restaurant/bar. Other amenities include an indoor pool and a fitness room, plus a business center and 3 event spaces. Breakfast is offered (fee).

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to the Cosley Zoo
  • Guests praised the friendly service
  • Guests liked the casual restaurant
  • Guests mentioned “hamburgers” 15 times
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub
  • Guests praised the bar

Feedback From Real Customers

Lana Parrish

The woman at the front desk was one of the friendliest people I’ve ever metThe room was clean and had a mini fridge and microwaveThe bathroom was very clean and the complimentary shampoo, cond and lotion smelled so nice

But the winner is the beds Like sleeping in a cloud The A/C worked great and the sheets were soft and cozy It was fabulous

eric mestas

My flight was canceled so United airlines gave me a voucher to stay there When I got there the lady was overwhelmed at the front desk asked if I had a reservation and told her that the airline had sent me with this voucher She told me they should’ve checked because the hotel was full and nothing was available

After waiting more than an hour she said she could help me because they have extra rooms which she charged to my American Express Later much later when I got into the room I felt like I had been taken and decided to check out immediately She then told me it was my fault because I did have a reservation I didn’t tell her She said telling her that the airline had sent me didn’t explain anything Then she didn’t know how to reverse my American Express charge and when she found my reservation she kept on saying she would take care of it meaning make me pay for something the airline was already doing The lady even asked me to buy her a couple cheeseburgers which I did while she was trying to help out Worse experience I’ve ever had at any hotel abroad or at home in the states I will check next week to be sure they refund my American Express cardif the airport sends you there make sure they take the voucher and don’t put up with any attitude, The lady was absolutely awful Now I am back at the airport sitting on a bench but it’s better than paying that hotel I feel

Becky Greeley

Strike 1 – The man at the front desk was not very accommodating We were traveling with our family of 6 We asked for more towels when we checked in and were told that housekeeping was gone for the day

Not true because we discovered she was still there Security ended up helping us get towels and the proper bedding for the couch bedStrike 2 – NO Continental breakfast We have been traveling for 3 days from San Antonio Texarkana has a breakfast, free Paducah, KY again has a continental breakfast Chicago hasBurger Theory What theWhy cant they all be consistent!! This is the reason we chose to stay at Holiday Inn’s on our entire 3 week vacation Now reconsideringStrike 3 – No Shampoo, Conditioner, and Body Gel in the shower like the previous 2 hotels we stayed in Just the tiny bottles on the sink We pay more to stay in the better hotels for better accommodations and service This hotel needs to discount their price for not having those amenitiesOn the Plus side – We did have a great time in the pool which was open until 11pm and the rooms were cleanFYI – The ceiling are very low Tall people (above about 6′ 3″) stay elsewhere

11. Fairfield Inn & Suites by Marriott Chicago St. Charles (2-star hotel)

About this hotel

Located 2 miles from the Arcada theater, this unpretentious hotel near Geneva Commons
shopping center is 12 miles from the Grand Victoria Casino.Simple rooms offer free Wi-Fi and flat-screens, plus minifridges, microwaves and coffeemakers. Studios feature kitchenettes and pull-out sofas. Suites have separate living rooms.There’s free continental breakfast and parking. Other amenities include a fitness room and an indoor pool, plus a business center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Great Western Trail – St. Charles Trail Head
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests mentioned beds 18 times
  • Guests mentioned hot tubs 10 times
  • The fitness center has weight machines

Feedback From Real Customers

andy robinson

I am a truck driver I was involved in a minor fender bender with another truck My wife is riding with me for the first time in years

My company, Blackjack Express, reserved a room for us until my truck gets repaired Unfortunately, we checked in at nearly 11:00pm and were starving Everything nearby was closed or wouldn’t answer their phones There’s a little area with snacks you can buy near where you check in There was the most friendliest lady, Mary, that was running the overnight desk She was incredibly nice and friendly We are from Floriduh, and I’ve been telling my wife how the folks from the Midwest are so nice and sweet She finally got a taste of it The room is incredibly clean I would stay here again, without fail

Dr. Larry Mitchell

Never again with this chain $300 a night for a room, and I had to spend an hour wandering around the interior of the hotel looking for my room, because the outer doors I was told to use were all locked There was a door to the courtyard in my room, behind the curtains, and the door was OPEN

I was travelling single with a kid Screw this dump

Raquel Ugalde

Check in was relatively seamless, we were able to come in 30 minutes prior to the actual check in time The elevator was broken, we were on the 2nd floor but I can imagine what an inconvenience that would’ve been for someone who was unable to walk up to their room The room above us was extremely disruptive, they were running around for the first 2 hours of us being there

We called the front desk to give them a courtesy call to ask them to be respectful of other guests, however, at 6 am – they were running around againAround 9 am, room service came and tried to unlock the room while we were sleeping When we came out for breakfast, room service was in the hallway and said, “you didn’t answer, man!” Which was incredibly rude When we went downstairs to tell someone at the front desk, they didn’t apologize or say anything about the situation We left immediately afterward and will never be staying at Fairfield Inn – St Charles, again, and we will be telling everyone about our experience

12. Residence Inn by Marriott Chicago Naperville/Warrenville (3-star hotel)

About this hotel

This unpretentious, all-suite extended-stay hotel is 3 miles from Centennial Beach, 4 miles from Cantigny Park and 5 miles from the First Division Museum at Cantigny.Ranging from studios to 1- and 2-bedroom suites, the laid-back quarters offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens, and tea and coffeemakers.Complimentary perks include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of a gym, an indoor pool and a hot tub, plus a convenience shop and meeting space. There’s also a sports court and a game room with a billiards table.

Things You Need to Know

  • 3 min drive to Herrick Lake Forest Preserve
  • Guests praised the service
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests mentioned “suites” 15 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Player 1324

It is an older property but in a good condition Staff is taking pride in their work It is clean! Weekly housekeeping services and you can have it daily upon request

Breakfast included in the rate, great pool with a whirlpool Free billiard room!!! Very quiet property They do not accept any parties I had my dog with me and they gave him a welcome snack

Jasmine Wright

The room was fine but the over night staff at the front desk needs to improve their customer service I just wanted to upgrade my room and know if there was a kitchen in the upgraded room but she just left me on hold for 12 mins before I hung up And then I went downstairs to talk face to face with someone and there was no one available

Bill Dieck

Service was ok but rooms are dated and in disrepair My room had the HVAC system right by the bed and boy was it noisy It also blew air on the bed causing me to turn it off completely (I don’t like air blowing one while sleeping)

Bed was like sleeping on a park bench but I have found Marriott to favor way-firm beds so wasn’t surprised, but this one was cinder block like Left 2 nights early and went somewhere else because of this

13. Sonesta Select Chicago Elgin (3-star hotel)

About this hotel

This modern hotel is 3.6 miles from the Grand Victoria Casino and 6.6 miles from the Sears Center Arena.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Raceway Woods Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 25 times
  • Guests praised the indoor pool

Feedback From Real Customers

Christa Bartley

Overall this hotel was nice It was clean, the beds and pillows were comfy, it was nice having a couch in our room and everyone was friendly We got a really great price too! I just wish they had microwaves in the room and the standard size hotel fridge instead of the tiny little cube fridge

We stayed their for 4 days and had hoped to be able to eat some meals in our room but without a microwave we couldn’t do that And the fridge was too small to put leftovers in

Kim Pekofske

The staff here is wonderful! Very friendly and helpful This is a pet friendly hotel BeAdvised there are additional fees for pets

Room was good, nothing fancy but clean and a lot of room Not a lot of grass for pet walking They need a pet off leash area that would be a huge asset to this property We would stay again

Shelby

I had to leave a review and I never do this But I’m this world today and this economy a good hotel is hard to come by And especially having 4 full time jobs between the 2 of us and sleeping in the car most nights

This place was a god send Most hotels have moved to check out at 11AM since when I was growing up And WE DESPERATELY needed someplace to sleep comfy for the night and to shower And the minute our heads hit the pillows and the BLINDS kept all light out BEST nights sleep I’ve gotten I panicked when I woke up at 11:15AM thinking we were gonna get a late fee and I was gonna be interrupting their cleaning schedule but BEVERLY up front when I called to apologize and tell her my room assured me it was okay and it was noon I appreciate that so much from a world that has gotten so cold I highly highly HIGHLY recommend staying here if you’re ever in the area!

14. Candlewood Suites Elgin NW-Chicago, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 90, this unpretentious all-suite hotel is 19 miles from Schaumburg Convention Center, and 8 miles from biking and hiking on the Fox River Trail.The relaxed studios offer free Wi-Fi, flat-screen TVs and kitchens. Upgraded studios add pull-out sofas, and the 1-bedroom suites feature separate living rooms with dining areas.Parking is complimentary. Other amenities include a 24-hour gym, a BBQ area and a coin-operated laundry, as well as a business center.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • 7 min drive to Burnidge Forest Preserve/ Paul Wolff
  • Guests praised the friendly service
  • Guests mentioned laundry service 14 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Tara Martin

We were taking our toddler to see family, hours from home and hours from our destination Suddenly, he started sobbing, then vomited EVERYWHERE – all over himself, the car seat, everything in the back seat It was already a little late, so we stopped and went to the nearest hotel, which happened to be this one

First, the negatives: the hotel is under renovations This was never a problem for us – no noise, no mess, but worth mentioning They do not have free breakfastNow the positives: this hotel is pretty friendly The room was a little dated (will likely be fixed soon given ongoing renovations) but clean and well appointed The beds were comfortable and the sink and bathtub easily accommodated all the stuff we had to wash The parking lot felt safe (my husband was outside scrubbing our car until late into the night) Thankfully, they had washers and dryers, so we were able to clean off everything we could in the bathroom to remove the gross parts (clothes, car seat padding, etc), then wash it all in the machinesThe best part of this hotel, however, was the staff They gave us tons of towels, were kind as I carried my very upset toddler through the lobby, and checked us in fast Whatever they are paid, they all deserve a raise Really dedicated to customer service and super nice people Highly recommend this place if you happen to be in the area!

Chris Adams

This place was incredible I had a room here for 8 months while I worked on a job and I was very impressed with the cleanliness, quality and professionalism of the hotel The appliances all worked great refrigerator was big

The rooms have recently been upgraded so it has all new furniture as well with very comfortable beds The staff was very friendly, personable and helpful For the price this is probably the best place you can find in the area

Lynsie Bernier

The staff were very helpful and friendly Decent location close to the highway but room was quiet Fair price for traveling with a dog, $25 / night

Loved having windows in the suite to open for fresh air This property appears to be in the middleof an update The room I had was not updated The bedding, bathroom and kitchen were clean The doorjams, sides of cabinets, carpet and couch needed a good scrub down Luckily I wasn’t in the room much, gone to a scent work trial all day each day Would stay again because of the low pet fee Hopefully will be updated and cleaner next time

15. Courtyard by Marriott Chicago St. Charles (3-star hotel)

About this hotel

This straightforward hotel is 1.5 miles from the DuPage Expo Center and 4 miles from the Kane County Fairgrounds.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool and a whirlpool, a 24-hour exercise room and free on-site parking.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • 7 min drive to Pottawatomie Park
  • Guests praised the service
  • Guests mentioned bars 16 times
  • Guests liked the lobby, mentioned 20 times in reviews

Feedback From Real Customers

Austin Christy

This hotel is great Staff is very friendly My family and I loved the lobby it was very accommodating and we all felt comfortable while visiting

Probably best the best lobby I’ve seen in a hotel at this price range Looks are deceiving when we first pulled up the exterior does not look nearly as nice as the interior Will definitely stay here again when needing a hotel in the area Also very clean… we will not stay at hotels that aren’t clean Overall very happy with our stay

Rich Hmself

Overall it wasn’t too bad With it being pet friendly you can certainly tell that they haven’t fixed any furniture destroyed by pets The bed had what look like pee stains so they just flipped the mattress over, the wife and me layer extra towels down to sleep

The other complaint I have is I was staying here the day before a wedding and when I went to iron my shirt the iron has never been cleaned so it stained my shirtSo to summarize I’d say yeah stay here if you need something cheap and quick but don’t expect too much as it’s clear they are overlooking certain aspect of cleaning

Michael McCrory

Lloyd is a perfect example of excellent hospitality From check in to check out he was one of the best I have dealt with in the hotel industry I have traveled the world and it is such a pleasure to meet such a gentleman that takes pride in his job

He is an asset to Courtyard Marriott Look forward to seeing him and staying at the Marriott in August for a week when I am back in the area for work

16. Hampton Inn & Suites Chicago/St. Charles (3-star hotel)

About this hotel

This modern hotel off route 59 is 5 miles from Metra Geneva train station, 7 miles from the Fox River Trail and 6 miles from the historic Fabyan Villa.Coffeemakers, flat-screens, and both full and lap desks (for working on the bed) are offered in each room, as well as free WiFi and custom-designed beds. Suites add living areas with sofabeds.Free perks include parking, passes to a local health club, hot breakfast and weekday breakfast bags (to go). Other amenities include a 24/7 gym and a heated indoor saltwater pool, as well as a lobby lounge with a fireplace and flat-screen TV, and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 7 min drive to Pottawatomie Park
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 11 times in reviews

Feedback From Real Customers

Peter H

About average for a Hampton, which still means it’s a very good hotel The hotel is approaching 20 years old and needs renovation, but it’s still mostly clean and in good shape although shower pressure wasn’t great We had to move rooms due to an awful vibration in the floor (maybe elevator equipment) and they upgraded us to a very spacious studio suite which I’d highly recommend

The pool was nice (no whirlpool) and breakfast was as expected Service was friendly but staff always seemed to be in the back office Overall recommended and we will be back

17. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

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