13 Best hotels with 2 bedroom suites in Woodstock, IL (2022)

Chanin Gilman

Hampton Inn McHenry offered a friendly check-in There was a real door on the bathroom! Yay!! This was the only one of our entire 10 day road trip involving several Hampton Inn stays We were so happy for the privacy

If Hilton would consider using real hinged bathroom doors again, we would appreciate the change There was no hot tub as in the pool pictures online It’s spot was filled with concrete The hotel seemed newly redone, and the immediate area seemed nice Mostly it was surrounded by farmland but is within less than an hour of downtown Chicago

Bri Thomas

Not only did the hotel over charge my credit card SEVEN times they laughed about doing it Jacquline charged it when I checked in, Steven charged it on the way out When we were standing in line everyone else was getting print outs of their folios (receipts)

When it was mine and my fiancés turn, we checked out and Steven said the printer “broke” and he’ll work on it It broke conveniently when it was our turn to check out because Steven was well aware of what happened He said not to worry and he’ll email us a copy of our folio He did, and the receipt said we should’ve only been charged twice, half on debit half credit For a total of $37962 and that was fine I was expecting that However, on our ride home to Tennessee I noticed my credit card was charged 5 times and my debit was charged 4 times Each charge was for $18981 I called because my bank was sending me emails notifying me of fraud on my accounts I called and spoke with Jacquline and she essentially said that it wasn’t her problem, laughed and hung up I called back and spoke to the GM, he said he was terribly sorry, released the funds immediately and profusely apologized I called back when I saw 3 more pending charges on my credit card for $18981 and again spoke to Jacquline who then transferred me to Steven Steven said I have to deal with the bank because the payment wasn’t approved, the funds were released and he had to collect payment in order to check me out If payment wasn’t collected, why was I refunded money that I was overcharged? That was a lie because my card was never once declined, money kept being withdrawn My total should have only been $37962, but the total between my two cards was $1,32867 The payment was approved MULTIPLE times and they thought it was FUNNY to keep charging my cards I had to report it all as fraud, be sent a new card and go back and fourth with the bank about why this is happening Not only did over charge my card multiple times, they laughed about and continued to authorize it until I had to report it all as fraud because apparently charging someone’s card for hundreds of dollars is absolutely hilarious according to Jacquline I also requested housekeeping service on my second day, which I never received I had to, at midnight, make my own bed because the housekeepers didn’t My fridge also went out while I was there The engineering/maintenance department was the best part of the stay They were prompt and quick to fix that issue I will never stay at another Hilton property let alone a hole in the wall joint like this one I’ll be staying exclusively with Marriott after this HORRIBLE experience This is my first and LAST time ever staying at a Hilton property Avoid this property like the plaque I could get better service at a Motel 6 than this placeAlso the room was gross The window blind had stains all over it The bathroom vanity was held together with drywall screws There was hair all in the shower from the previous guest