hotels with a view in Cibolo, TX

1. Hilton Garden Inn New Braunfels (3-star hotel)

About this hotel

Adjacent to Interstate 35, this modern hotel is a 10-minute drive the Schlitterbahn Waterparks.Flat-screen TVs, microwaves, minifridges and free WiFi are offered in each room, as well as sophisticated decor and custom-designed beds. Suites add separate living areas and pull-out sofas.There’s a low-key bar and a 24/7 convenience store, in addition to the cooked-to-order breakfast (fee) and a casual restaurant serving American cuisine. There’s also an outdoor pool, the fitness center and a patio with upscale furnishings. Other perks and amenities include 2 meeting rooms and a business center.

Things You Need to Know

  • The rooms have kitchenettes and TVs
  • 4 min drive to the Museum of Texas Handmade Furniture
  • Some guests complained about the beds
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests liked the breakfast
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Peggy M

Fast, easy check in with Yvonne This was a wonderful visit We had a king room, spacious and comfy

Comfortable bed and excellent shower Smooth checkout with Jennifer I was impressed with the hot breakfast they had available, Hannah made the order to go We were able to get our work week started with fresh coffee and a hot breakfast to get us on the road home Thank you for providing an excellent and relaxing stay!

Kathrine Lopez

The hotel is clean and spacious The staff is courteous and friendly The only reason I did not give it 5 stars is they typically offer free continental breakfast

It was not free The charge was $875 but the menu looked good Only coffee was offered for free anytime Also the restaurant had a very limited menu and was pricey so I opted to eat out Otherwise a great place to stay!

Emma

Great location to where we were in New Braunfels The room was a little dark and nothing fancy, but I did not mind because everything was clean! And yes, I did check the sheets! We had a ladies weekend and all of us stayed here No complaints from any of us

I would return if the occasion arose Breakfast was fresh and served hot, along side a great selection of breads and other breakfast items

2. Sophie’s Gasthaus

About this hotel

Set on a commercial street, this genteel guesthouse with a 1900’s annex is a 7-minute walk from the Sophienburg Museum and Archives, and a mile from Landa Park. Interstate 35 is 2 miles away.The 6 relaxed, warmly decorated rooms feature Wi-Fi, minibars and cable TV. Upgraded rooms add sitting areas and/or balconies. A suite sleeps up to 6 guests and has inter-connecting bedrooms. A 1-bedroom apartment offers a kitchen, a living area and fireplace, plus a terrace.There’s an outdoor pool, a garden and a fire pit, as well as a porch. Other amenities include dining areas, and a chic lounge with a fireplace. Parking is available.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • The rooms have refrigerators and minibars
  • Walking distance to New Braunfels Historic Railroad and Modelers Society and The Sophienburg Museum & Archives
  • One of the few hotels in the area with a 24-hr front desk
  • Guests praised the service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

T. Ross

My husband and I stayed at in Sophie’s Gasthaus this weekend in the Hayloft suite We truly did not want to leave!!! The entire property is just breathtaking and so incredibly relaxing The main house is decorated so beautifully with such classy decor

Every detail is is tended to, including the light switches Even though we did not stay in the main house, we enjoyed the continental breakfast and coffee there one morning and met some great people in the living areaThe suite is over the carriage house and has a full kitchen, bathroom, living, bedroom and dining area, and its own fireplace The walls and ceiling are painted a deep dark color which is why I think it was so relaxing, just minimal stimulation!!The bed I’m very particular about beds and pillows when I stay places in this one was probably one of the best! Multiple options for pillows so if you want it soft or more firm, they’ve got you covered The bed itself was very comfortable and the down duvet was so incredibly cozy on the very cold nights that we stayed!! It was heavenly!!!The kitchen had all that we would need and we made breakfast our second morning there There’s a large dining space on the front patio that is private to the Hayloft, it was too cold for us on our stay, but look forward to it next timeThe bathtub was a huge soaking tub, and the bathroom was just as aesthetically pleasing as everything else I’m so glad they even thought about a soft closing lid for the toiletThe grounds were very well manicured and can’t wait to use the pool and hot tub one of warms up Downstairs in the carriage house is a huge game room that my kids are going to love so much when we bring them along in the future It’s open for all guests, not unique to the HayloftI had no clue that New Braunfels had such a special downtown, lots of great restaurants and close to so many things We visited Gruene one afternoon, which was only about a seven minute drive away We had lunch at Cooper’s barbecue and it was incredible Not a big pork chop person, but their pork chop was probably the best I’ve ever had and it was so incredibly tender and juicy We saved it for our breakfast tacos the next day! Kelly, Sophie’s Gasthaus estate manager, recommended McAdoo’s for our special celebratory dinner It did not disappoint either!!Can’t wait for our next visit to Sophie’s – considering getting a group of friends together to book the entire place!!

JR W

What a wonderful experience at this bed and breakfast! It is a hidden gem!! Quiet, relaxing, a beautiful pool surrounded by lots of beautiful landscaping, gorgeous upscale accommodations, in walking distance to restaurants, wonderful hostess/innkeeper who is so nice and informed about the area and who is so helpful Owner very nice We will be back! Thank you so much for a most enjoyable stay!

Chad Greathouse

Absolutely the nicest little gem you can imagine in New Braunfels!! Nothing but exceeds expectations from us!!! The hospitality, comfort, amenities, cleanliness, location, service were all second to none!! Can not recommend enough!! Thank you so much Kelly for going above and beyond to make my wife feel special and celebrated for her surprise birthday stay Her and her close friends had an unforgettable experience they’ll treasure for years Thank you thank you thank you!!!!!!!

3. Best Western Plus Atrium Inn (3-star hotel)

  • Address: 17401 I-35 N, Schertz, TX 78154
  • Phone: (210) 651-4100
  • Ratings: 4.2 (571 reviews) Very good
  • Website : Best Western Plus Atrium Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Low-key hotel with free Wi-Fi, breakfast & parking, plus an indoor pool & a fitness center.

About this hotel

Off I-35, this casual hotel is 8 miles from Natural Bridge Caverns and 23 miles from Six Flags Fiesta Texas theme park.Straightforward rooms have free Wi-Fi and flat-screen TVs, plus desks, minifridges, microwaves and coffeemakers.Free perks consist of hot breakfast and parking, with space for large vehicles. Other amenities include an indoor pool, a hot tub and a fitness center, as well as a convenience store, a 24/7 business center and a meeting room. On-site laundry facilities are available.

Things You Need to Know

  • Guests praised the beds
  • 10 min drive to Comanche Lookout Park
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “waffles” 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the hot tub

Feedback From Real Customers

Denise Denton

We loved this hotel!! The staff was very friendly, especially George He went out of his way to let us know we could check in at our earliest convenience (rather than the normal check-in time) Our room was clean and comfortable and we both slept wonderfully

Breakfast was what I would normally expect of a complimentary breakfast We loved it here and will definitely be visiting again in the future!

Darolyn Dann

Overnight desk clerk was VERY UNHELPFUL and acted like he really hates his job Our reservation through Hotelscom had issues and a single bed was booked instead of a double

Tried to appeal to hotel right after room was reserved, and the clerk (Yogi?) refused to assist with moving rooms, told us to book directly next timewhen he was telling us no is the only time you could hear satisfaction in his voiceWe went to the car to try & make calls & find alternatives to our reservation My husband needed to use the restroom, so he stepped back in the hotel to use the lobby bathrooms He asked where they were, the clerk directed him to them However the bathrooms were locked When my husband asked him to unlock the restrooms, the clerk looked him in the face and asked if he had a reservation and was staying with the hotelPetulant clerk, horrible customer serviceAt no time did the clerk attempt to assist in anyway, even seeing a family with kids Nothing offered as far as roll away beds, extra blankets for a floor pallet, nothingThis is someone that should not be in hospitalityIt was our first time using this hotel to visit family that moved recently to the area We are making sure all our friends, coworkers and family in the area know to avoid this hotelTry La Quinta next door instead!

Ernie Heyek

Nice hotel, but not a Plus It is a normal Best Western We stayed at a Best Western Plus in Pecos Texas which was awesome!! We thought all Plus’s were the same, apparently not

Pool wreaked of chlorine, which is not sanitary, so bad my eyes burned walking by it Overall it is a good place to stay Beds were comfortable, shower stream was strong and the breakfast was good

4. Courtyard by Marriott New Braunfels River Village (3-star hotel)

About this hotel

This modern riverfront hotel is a 15-minute walk from shopping at New Braunfels Marketplace and a 1.6-mile drive from Camp Comal Park.Contemporary rooms offer free WiFi and flat-screen TVs, plus desks with ergonomic chairs, minifridges and coffeemakers. Some rooms feature microwaves and balconies with river views, and suites add separate living areas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include a seasonal outdoor pool and an exercise room, plus river activities and free parking.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to New Braunfels Conservation Society
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 17 times
  • Guests praised the grounds
  • Guests praised the river views
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Daniela Nolz

This Courtyard is TOP NOTCH! One of the best we’ve stayed in, so close and convenient to so many wonderful attractions Clean, welcoming and a wonderful cafe and coffee shop that gets it right Everyone that worked there was amazing and Brandy really stood out with her kind demeanor, stress free multitasking abilities, wonderful customer service and overall nice vibes

Every evening, she had a line almost out the door or people checking in, requests and questions from visitors She handled them kindly and set great expectations We’ve stayed at many hotels and I’ve never felt more welcome or valued as a guest here The customer service blew us away! Highly recommend

Ryan Hartley

Associate Lauren working at the front desk was very knowledgeable and professional Went above and beyond to help and accommodate our needs Would definitely come back because of her

Hotel was very nice and clean Great location for fun and views Also has security at night His name is Paul, he was also very professional and courteous and made us feel safe parking our vehicles out front

Starr Smith

The room was very comfortable! The staff was very friendly and accommodating She allowed us to switch from a standard room to a river-view room at no extra charge The pool area was beautiful and the river access was easy to find

I would definitely stay there again and recommend it to anyone looking for a nice place to stay in New Braunfels

5. Gruene River Inn (2-star hotel)

  • Address: 1111 Gruene Rd, New Braunfels, TX 78130
  • Phone: (830) 627-1600
  • Ratings: 4.8 (285 reviews) Excellent
  • Website : Gruene River Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Riverside B&B with quaint rooms featuring gas fireplaces, wood floors & balconies with water views.

About this hotel

On the banks of the Guadalupe River, this B&B surrounded by scenic countryside is 0.4 miles from downtown Gruene, and 0.7 miles from guided raft tours and kayak rentals at the Gruene River Company.The quaint, individually decorated rooms have wood floors, flat-screen TVs and whirlpool tubs. All rooms also have Wi-Fi access, gas fireplaces and private balconies with river views. Some rooms feature canopy beds.A breakfast buffet is provided. Beer and wine are available upon request (fee).

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to Gruene Hall and Gruene Historic District
  • Guests praised the friendly service
  • Guests liked “tacos”, mentioned 12 times in reviews
  • Guests praised the breakfast
  • Guests praised the river views
  • The hotel has a boutique store

Feedback From Real Customers

Macie cameron

My husband and I just recently stayed here for the first time for our wedding anniversary a few weeks ago We had some issues with getting double charged (once through bookingcom and once through the actual inn itself

) This put us in quite a bind for the weekend as this left us out about $1000 dollars The staff was SO amazing at handling and so quick at working to get it resolved The bookingcom charge was returned to us within 24 hours, and they completely comped our stay for the weekend due to the inconvenience We’ve had some issues with getting back the original deposit we payed to book it, and Jane (one of the staff members) and Darryl (the owner) have been incredible about trying to get that worked out It’s been 2 weeks and they are still working with me to ensure that we get that money back They have even gone above and beyond and offered to mail a paper check if they can’t get it figured out with the bankNow for the property itself:The property is beautiful! The views of the river are stunning and it is the cutest little boutique style Inn Every single staff member all the way down to housekeeping was so friendly It’s a short (1 min) drive into town or about a 10 minute walk There is also river access right on the property which is great if you aren’t looking to deal with hassle of actually floating My husband and I will definitely be returning!

Tammy Liu

Couldn’t have asked for a more quaint, comfortable, charming and convenient place to stay to celebrate our anniversary Jane, the inn keeper, made us feel so welcome and comfortable Awesome location – about a 7-10 minute walk into the heart of Gruene

My favorite aspects of the inn are that it has direct river access and each room has a balcony/deck that overlooks the river Highly recommend, thank you for a wonderful stay!

Matt Brown

Service and place is brilliant, rooms are cute and very nice too Why the room got 2 stars is because of the hall way lightsWhen laying in bed the glass panel above the door is glass and the hall way is lit up

The amount of light that came in the room was like the light in the room was on I slept with a towel over my head to try and block the lightCould find a light switch in the hall way either, other than that it’s great

6. JW Marriott San Antonio Hill Country Resort & Spa (4-star hotel)

About this hotel

Within a 3-minute walk of the TPC San Antonio golf course, this high-end resort is also 16 miles from Natural Bridge Wildlife Ranch and 17 miles from Natural Bridge Caverns.Featuring balconies, minifridges and marble bathrooms, the sophisticated rooms have flat-screen TVs, Wi-Fi (fee) and work desks. Upgraded rooms and suites include separate living rooms, wall beds and/or pull-out sofas.There are 7 dining options, including a Southwestern restaurant and a steakhouse, plus a casual bar and a Starbucks. There’s also a 6-acre water park, an adults-only pool and a spa, as well as a gym, a business center and 265,000 sq ft of meeting space.

Things You Need to Know

  • 1 min walk to TPC San Antonio
  • Some guests complained about the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests liked the Southwestern restaurant and praised the restaurant service
  • Guests liked “golf courses”, mentioned 128 times in reviews
  • Guests praised the grounds
  • Guests praised the views

Feedback From Real Customers

Brooke W

The resort is absolutely beautiful and very family friendly Staff members were very friendly and attentive I’m not giving the full 5 stars because the cleanliness was not what I’d expect from a 5 star resort

Our hotel room had pubic hairs, scalp hairs, dust, and urine around the base of the toilet and splotches of water and likely some sort of soap in the shower It had clearly not been well-cleaned, if at all In addition, the very back pool was quite dirty I can deal with leaves and some debris at an outdoor pool, but this had a lot of built-up leaves and debris in the deep end of the pool, like DAYS worth Staff were actively cleaning the lazy river, but no attention was given to the rear pool near the sand feature I’m not speaking of sand (there was that too, but that’s expected when there’s sand nearby), this debris was dark in color and very built-up It could have easily been scooped up and would have been much more appealing

Mark Anderson

This is a top notch place for a family getaway that we’ve enjoyed a number of timesLots to do with a fantastic water park, game rooms, excellent fitness center, daily planned activities for the young ones, and lots and lots of grounds to explore The staff is super friendly and attentive as well

It could definitely use more dining choices so be prepared to order in or make a quick local jaunt when the hotel is full This spring break week they were doing in-room dining for an only $5 flat service charge which was unexpected but awesome!We will be back again and again

Jazmin Juarez

This was one of the best hotel resorts I’ve visited in the states so far The staff were completely friendly and hard working Made me feel at home and the water park is fun for the whole family

Love the restaurants and variety and the rooms were beautiful and roomy The conference area was great and spacious and beautifully decorated I definitely recommend this place for business or a pleasure travel

7. Gruene Outpost River Lodge (2-star hotel)

About this hotel

Set on the banks of the Guadalupe River, this relaxed, rustic hotel is 1.3 miles from Gruene Hall, the oldest continually operated dance hall in Texas, and 1.8 miles from Schlitterbahn Waterpark.The straightforward rooms feature low-key traditional decor; most have full kitchens and TVs (utensils not provided). One unit features a loft, and apartments add separate bedrooms.Free Wi-Fi is available in public areas. Additional amenities include an outdoor pool with a water slide, and a clubhouse with a 40-inch flat-screen TV. There are also volleyball and basketball courts, as well as tube and raft rentals.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have kitchenettes
  • 5 min drive to Gruene Hall
  • Guests praised the service
  • Guests mentioned beds 20 times
  • Guests mentioned pools 19 times

Feedback From Real Customers

Suzie Fuller

This place is absolutely amazing Our kids said it was the best vacation they have ever had!!!!! The owner and his staff are very accommodating and nice It was very family oriented

They had live music on Friday and Saturday and the kids were very excited to learn how to dance They had an awesome pool and it is right on the river We will definitely be back They even had a yoga room a bar and a pool table but we ran out of time Next time we will stay longer to do all of their fun things!!!!!!!!

Janice Smith

Room was good A/C good and cold Location is probably why people stay here

But if you stay on the first floor you will hear your upstairs neighbors walking around and making noises in the middle of the night Not pleasant I did complain about this to the front office Sleep with ear plugs the next night And the front door was a bit old and needed to be replaced Interior was nice Comfortable beds Room was cleanBathroom somewhat updated Tub was old and smallBut good hot showerIt was right on the River but I wasn’t impressed with that particular part of the RiverBut it served it’s purpose for the nights we were there

Brandy Rainwater

Loved the location and service Only complaint was when I booked room it said I would get a room with feather pillowtop mattress and it didn’t, bed hard and squeaky, yuck, pillows left something to be desired Room definitely not like a Hilton

but clean though, close to river and they recommended Gruene River Grill at check-in, which was on pointAmazing! Would stay here again but would call after booking to ensure pillowtop/feather/down mattress topper since I’m a soft bed fanatic! Live band, basketball, volleyball and horseshoes was a great addition, families were having fun!

8. Best Western Windsor Pointe Hotel & Suites-At&T Center (3-star hotel)

About this hotel

Off Interstate 35, this laid-back hotel is 4 miles from the McNay Art Museum and 5 miles from the water park Splashtown San Antonio.The relaxed, warm rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas. Kids age 12 and under stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. Other amenities include an outdoor pool and a gym. There’s also a business center and a coin-operated laundry.

Things You Need to Know

  • The rooms have refrigerators and coffee makers
  • 9 min drive to Splashtown San Antonio
  • 16 min drive to San Antonio International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast

Feedback From Real Customers

danny martinez

Best place Safest I’ve been to in San Antonio Clean

Worth the money Quiet Great full breakfast It’s my go to every time I visit San Antonio here forward Don’t let the area discourage you I was leery at first but don’t regret my stay I’ve registered for rooms in way better areas and the hotels were shady and crime infested This place was worth every penny

Rod

Honest review:Completed my stay this weekend 4 issues that were concerningUnfortunately the smell of smoke resonates through the whole hotel that is smoke free

Seems to be seamed into the walls and carpetA/C unit is very loud, turns on and off throughout the night Not the best for sleepBreakfast was absolutely horrendous, we had to buy food next door Eggs were from the powder, biscuits were hardI would’ve left a higher review but for lack of professionalism from staff Had dinner delivered without a forkI had kindly asked the the front desk for a plastic fork around 5pm I was told , sorry no we close at 9AM Nothing I can doI left it alone, since I’m not that kind of guest, but we ended up going next door again to get a forkI do understand if I was asking for breakfast but I just really wanted a fork to finish my meal There was roughly 9 guests in the entire hotel, the silverware probably within 15 feet of reception area I would’ve appreciated an effort to attempt to please a guestSometimes it’s the small things that ruin an experienceUnfortunately I will never stay at a best western again do to this experience

Ramone Holmes

The staff was nice, friendly; from the point of us checking in things went down hill1 Hallways smelled like smoke, my mother n law room shower was not working, the refrigerator was not working as well, my room up stairs every time you use the bathroom I have to take the top off the toilet and mess with the floater so the bowl would fill up

☹️

9. The Other Place Resort (3-star hotel)

About this hotel

This rustic lodging on the banks of the Comal River is 1 mile from Schlitterbahn Waterpark.The unpretentious suites have separate living spaces, full kitchens and porches with river views. Houses with 2 or 3 bedrooms are also available. There are no phones or TVs.Amenities include a kids’ wading pool and a playground, plus volleyball courts, horseshoes and picnic areas with BBQ pits. Guests can swim and fish in the river, and inner tubes are available to rent. WiFi is free.

Things You Need to Know

  • The rooms have kitchenettes
  • Walking distance to Master Blaster and The Torrent
  • Guests praised the service
  • Guests mentioned “deer” 10 times

Feedback From Real Customers

Rick Herndon

Patty and the staff are amazing The location is perfect for getting around all over the area They are situated on a horse shoe on the comal River

You can float for 10 to 20 minutes get out on the other side of the resort and walk 2 minutes back to the other side and get back in the river They have plenty of areas for picnics and relaxing around the grounds as well as barbecue pits and a playground for the kiddos The rooms are lacking but you’re not going to New Braunfels to sit in the room

Cheri Chalk

We had a Company weekend at the Other Place Everyone enjoyed their stay & loved the Location The playground was the favorite place for the little ones

The outdoor area has lots of shade & of course if you’re too hot, just float down the river Lots of BBQ pits & different picnic areas We were there for Labor Day weekend & there is plenty of room for everyone Met a family that has had Family Reunions there for 27 years Now I know why they come back The owners & staff go out of their way to make sure you have what you need & enjoy your stay Can’t wait to go back!

10. Homewood Suites by Hilton New Braunfels (3-star hotel)

About this hotel

Less than a mile from Interstate 35, this casual all-suite hotel is 6 miles from the nature trails of Landa Park, and 3 miles from the Gruene Historic DistrictUnderstated studios provide complimentary Wi-Fi and flat-screen TVs, along with kitchens and pull-out sofas. Suites add living rooms.Freebies include parking, an area shuttle, regular evening socials with drinks and dinner, and hot breakfast served in an airy dining room. There’s also an outdoor pool and a gym, plus a basketball court and a terrace. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • The rooms have TVs
  • 8 min drive to New Braunfels Conservation Society
  • Guests praised the service
  • Guests mentioned bars 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Melissa Wilber

Friendly and personable staff Booked room for a week, my daughters and i stayed The room was nice and clean and loved that I had a small kitchen so not to have to eat out all the time

One big disappointment was the pool being closed With it being spring break I picked this hotel specifically because of the pool and other amenities Over all it was a good experience

Matthew Parish (Mattrix)

I had a HORRIBLE experience with this “Hotel” mostly due to the parent companie’s reservation “service” Granted, my day was already on par to be one of the worst traveling for business days of my lifeDue to multiple events in town, it seemed to be near impossible to book ANY room, be it a 1 Star dive/crime scene(motel,) or what was supposed to be a 4-5 Star “Hotel

” I spent every moment from 4PM when my event was over for the day, until 11PM when I called the Hilton “Customer Service” number, trying to get into any room I could lay my head down for a few precious hours, until 8AM when I had to start the second/last day of one of the most important events financially that I’ve had so far this yearSo, I drove past one of Hilton’s Hotels, and decided to call the lobby, knowing that particular Hotel usually starts around the $250-300 range(on weekdays when they aren’t busy) So, I was prepared to hear that I was going to have to pay $3-400 minimum to stay there Well, no such luck They didn’t have any rooms and the person on the other end of the line(Hilton apparently outsources their phone rooms to somewhere in the Middle East,) proceeds to tell me that they have a room that is only 10 miles away I agree and book the room for just over $300, after agreeing that it is past time for their cancellation policy and that if I cancel, the room would still be charged to my card I asked him several times if I could hold the room with my card, but pay in cash when I arrived He insisted that would not be a problemWell, the room ended up being 45 minutes away, and when I got there, of course I couldn’t pay in cash I didn’t have $300+ on a card, and being 11PM, I couldn’t go to the drugstore and put the money on one The lady was very rude, and threatened to call the police on me when I asked to speak to the manager Unbelievable! Worst experience with a Hotel chain that I thought would never treat their members like thatI ended up staying at a Motel(not Hotel,) by the freeway that was sure to be frequented by the police on a nightly basis, for $100 Never again Hilton

Chorizo Assassin

Had multiple issues with hotel first anytime I tried to talk to someone at the front desk I had to chase someone down or wait 10 minutes for someone to come help me Also had problems trying to extend my stay at the hotel The general manager had assured me he would take care of it and call me if any issues arise

He never contacted me back after several attempts to figure out why they couldn’t extend it Just seems like customer service is not one of there main priorities and it shows in certain situations like that Definitely not gonna stay here ever again

11. The Faust Hotel (3-star hotel)

  • Address: 240 S Seguin Ave, New Braunfels, TX 78130
  • Phone: (830) 625-7791
  • Ratings: 4.4 (678 reviews) Very good
  • Website : The Faust Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Old-world hotel dating from 1929 with Art Deco-style rooms offering an on-site brewpub & free Wi-Fi.

About this hotel

Above a brewpub 3 blocks from the Comal River, this old-world hotel dating from 1929 is 1 mile from Schlitterbahn New Braunfels water park and a 6-minute walk from New Braunfels Civic/Convention Center.Refined, Art Deco-style rooms with period antiques offer free Wi-Fi, plus coffeemakers, microwaves and minifridges. Suites add sitting areas, and some have extra bathrooms.A ground-floor brewpub with an outdoor patio serves American cuisine and house-brewed ales. Meeting and event facilities are also available.

Things You Need to Know

  • Walking distance to The Sophienburg Museum & Archives and New Braunfels Historic Railroad and Modelers Society
  • Guests praised the service
  • Guests mentioned “nachos” 15 times
  • Guests mentioned “Pub” 32 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ashley Hitchcox

I can’t say anything about the hotel side of this place, we live locally so we have no reason to stay here We used to love coming for the restaurant and craft beer I’m not sure when the menu changed, but everything we were returning to enjoy was no longer available

What was on the menu was not enticing And the three meals we ordered were not worth the price For lack of better options, I got the club I’m no connoisseur of club sandwiches, just an average diner, and that was the worst club I’ve had Possibly the worse sandwich I’ve ordered from a restaurant My husband did not like his burger, and none of us were terribly thrilled with the “adult” Mac for my daughter We’re very disappointed This restaurant went from being on point with their menu, to a place we will not be returning to My only positive outcome is the service was mostly good My only negative review there was that my husband had to go retrieve a high chair for my daughter when I think it was obvious it was necessary, she’s not even a year and a half old yet And, let me also not that the server had already briefly visited our table 3 time before my husband just went to find one I was trying to get her settled so I kept forgetting to ask for one

Sharon Jackson

Have been staying here for over 35 years, whenever we visit NB Enjoyed our recent 2-night, 2 room stay Rooms were comfy, including the beds, pillows & linens

Staff was super friendly & helpful (in the Pub, also) Historic Hotel that is super well located w/easy parking & an on-site Pub Yes it’s age shows here & there, but it’s charm makes up for it

Passionate Gardener

Location and history was the winner here It is old school, we could hear almost every word from our next door guest, it was unusual and uncomfortable Food and service at the restaurant was a 2 star

The staff was congregated together most of the time during our dinner and were very loud We arrived at 5 pm and had a Chardonnay and Greek salad/ both were a 2 star and hubs had chicken fried steak and dark beer 3 star

12. Fairfield Inn & Suites by Marriott San Antonio NE/Schertz (3-star hotel)

About this hotel

Off I-35, this unpretentious hotel is 22 miles from Six Flags Fiesta Texas, 16 miles from the San Antonio Botanical Gardens and 8 miles from the Natural Bridge Caverns.Featuring bright accent walls and carpeted floors, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Suites add sitting areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of an exercise room, a heated outdoor pool and a conveyance shop. There’s also a hot tub, coin-operated laundry facilities and meeting space.

Things You Need to Know

  • 7 min drive to Retama Park
  • Guests praised the friendly service
  • Guests mentioned pools 13 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Paul Heiss

Came down with a girls soccer team Had about 20 rooms booked and was told they would acomidatate Day staff was very attentive

Night manager was an a$$ Came down for a soccer weekend Day staff allowed us to use common area We cleaned up no problem Night guy came on with attitude We still cleaned up and made sure no disruption to other guests Next night 4 of us were in common area and night guy kicked us out I will never stay here again and will recommend no one with a big group ever book here Night guy is a complete a$$ Told us we were loud and had to close the common area I stayed on first floor He then turned the lights out and music on so loud that i had to be an a$$ my self and complainSame guy

G lugo

THIS is one of The worst Hotels I ve stayed in , in recent months!! The plumbing is aweful!and it has some toxic smells coming from the sink in one room I stayed in I stayed multiple days for work!!Its old and decrepit the floors are uneven! My car was vandalized while staying there!!! THEY ABSOLUTELY ARE NOT LIABLE FOR ANY DAMAGES NOR DO THEY PROVIDE ANY SECURITY!! THE STAFF HAS very unprofessional demeanor, at least one front desk clerk This is a very horrible hotel , plus the lobby always smell of smoke

The towels are very very dingy and very poor quality

Nicole Payne

Strongly suggest to stay clear of this hotel From a time consuming check-in to horrible customer service with “Roland” as well as overcharged three times the price I locked in at I was never told about incidentals, so that was an additional charge too

Just a horrible experience at this location I kept getting bank notifications tell 3 am about charges from them My anxiety was out the window dealing with this location

13. Gruene River Hotel & Retreat (2-star hotel)

About this hotel

On Guadalupe River, this relaxed hotel is 3.6 miles from Landa Park Golf Course and 10.4 miles from Tanger Outlets San Marcos shopping center.Cozy, individually themed rooms come with minifridges, coffeemakers, free Wi-Fi and cable TV. Some rooms have fireplaces, private balconies, 4-poster beds, river views and/or murals.Cooked breakfast and evening wine are complimentary. There’s also a riverside patio, a front porch, a screening room, a formal library and a game room.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to Gruene Hall and Gruene Historic District
  • Guests praised the friendly service
  • Guests mentioned “wine” 18 times
  • Guests praised the breakfast
  • Guests liked the hot tub
  • Guests praised the bar

Feedback From Real Customers

T M M

This is the second spring in a row that we’ve spent a night at this hotel on our Texas drive We’ll be back We enjoy the tranquility of the hotel, the access to the river, the ample outdoor space, the stylish and comfortable indoor rooms, and the scrumptious breakfast on the deck

The location is superb with attractions, including Gruene Hall, only a short walk The car stays parked (and for free) We were pleasantly surprised to see a deer walking on the outside edge of the hot tub fence Besides that deer, we had the large outdoor hot tub to ourselves nearly all evening Did I mention the free wine and treats in the lobby?This hotel is perfect for most anyone– couples, business retreats, friends, reunions Staff is friendly and professionalI can’t figure out why this hotel is ranked as a two-star hotel It’s at minimum a 4 star hotel

Jonathan Mueller

What an enjoyable weekend! My wife and I have not had such a relaxing and enjoyable time away for a very long time and this fit the bill perfectly The room was very comfortable, well kept, clean, and just right for our stay A few shops here and there, two longs visits to the hot tub with the evening stars above, two WONDERFUL chef-prepared breakfasts, reading sessions down by the river and on the terraces, some time in the library when it was a bit chilly in the morning, and the opportunity to meet and talk with the owners for quite awhile – all of this added up to a fantastic weekend

Thank you Paul and Aggie! It was wonderful!

MustRockOn

5 stars are not enough! We stayed in the “Shady Lady” room on 5/17 Everything about this place is perfect Everything

My husband and I needed a short, relaxing trip for his birthday and this was the perfect location The owners and staff are so nice and welcoming Clean is an understatement Everything was spotless It was like being at home, only better because all we had to do is relax Easily worth twice the price of the rooms by the location alone Breakfast was fantastic, prepared by their chef Take a relaxing stroll down the path to the river, walk to the cute shops or to dinner down the block, or sit in the outdoor hot tub Thank you so much for the amazing trip We’ll be back

14. Hampton Inn & Suites Schertz (3-star hotel)

  • Address: 17702 I-35 N, Schertz, TX 78154
  • Phone: (210) 566-6110
  • Ratings: 4.3 (608 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Schertz
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Laid-back hotel featuring complimentary breakfast, plus a gym & an outdoor pool.

About this hotel

Set in a modern building on a leafy property off I-35, this relaxed hotel is 7 miles from Randolph Air Force Base and 22 miles from downtown San Antonio.Casual rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, coffeemakers and desks; some add pull-out sofas. Suites come with living areas and microwaves.Freebies include a hot breakfast buffet, weekday to-go breakfast bags and off-street parking. There’s also a snack pantry, a terrace and a business center, along with an outdoor pool, a fitness room and a coin-operated laundry.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 10 times
  • The fitness center has weight machines
  • Guests liked the outdoor pool

Feedback From Real Customers

Misha Turner

Located right off the freeway Easy to get to Front desk staff was very helpful and accommodating

The room was clean along with the bathroom Breakfast was well supplied At breakfast, the staff could have cleaned the tables in between parties to ensure cleanliness for the next guests Overall, great stay and I would consider staying there again in the future

Ms Carr

Great place, great employees so clean Modern decor throughout Check in was a breeze with friendly service

Safe environment easy access to highway This Hampton Inn has to be the cleanest one i have visited So impressed with the cleanliness of this hotel, amazing friendly staff Located centrally and near good eating places Definitely recommend this hotel

Alyssa Allen

Lovely time spent at this hotel Was there for 4 nights and stayed on the 4th floor with my grandparents in 405 Didn’t hear a sound, which was nice

When we asked for more toilet paper, it took a while for someone to bring it to us, but other than that, everything was clean and well-keptShower didn’t shut off all the way, so we always had a drip in the bathroom, and the bathroom sliding door was REALLY hard to close all the way It got stuck on it’s track a few times and it’s a heavy door For two elderly people, it was difficult for them to shut all the way and muscle it closed or openThe beds and pillows were comfortable The breakfast was great! I loved that they had different flavor mixes for the waffles They always had normal, but on a couple days, they also had banana bread batter and cinnamon roll batter They switched up the proteins each day as well, which was nice The juices tasted great- not too sweet and not too watered down

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