hotels with a view in Easthampton, MA

1. The Hotel Northampton (3-star hotel)

  • Address: 36 King St, Northampton, MA 01060
  • Phone: (413) 584-3100
  • Ratings: 4.3 (793 reviews) Very good
  • Website : The Hotel Northampton
  • Check-in time: 2:30 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditional hotel offering free continental breakfast, parking & Wi-Fi, plus a cafe & a tavern.

About this hotel

Built in 1927, this traditional, redbrick hotel is a 4-minute walk from the Iron Horse Music Hall and an 8-minute walk from Smith College.Bright, classically furnished rooms come with free Wi-Fi and flat-screen TVs. Upgraded rooms and suites have balconies, whirlpool tubs, fireplaces and/or kitchenettes. Room service is offered.Continental breakfast and parking are complimentary. Dining options include a casual cafe and a fine-dining restaurant in a reconstructed 200-year-old tavern. There are also meeting rooms and two ballrooms used for events and weddings, plus 24-hour business and fitness centers.

Things You Need to Know

  • Guests praised the beds
  • Guests liked the clean rooms but some complained about the kitchenettes
  • Walking distance to the Parsons, Shepherd, and Damon Houses Historic District and the Smith College Museum of Art
  • One of the few hotels in the area with room service
  • Guests mentioned “brunch” 37 times
  • Guests praised the nightlife
  • Guests liked the bar

Feedback From Real Customers

Mike Guigli

I was at Hotel Northampton in May of 2022 for two nights The first night being the night before my daughter’s wedding It was an unusually warm couple days and the air conditioning in our room was less than adequate

This was not a big deal for me but my wife is sensitive to warm/hot room conditions so it was an issue for her The first night the fire alarm system sounded at about midnight and lasted for about 15 min I dealt with that OK When it went off again at about 2 am many people (including me) evacuated the building and were allowed in again 45 minutes later Remember what I said earlier it was the night BEFORE MY DAUGHTER’S WEDDING I got about 3 hrs of fitful sleep total and was not in good shape on her wedding dayI waited until now Aug 4 2022 to write this review as I hoped to replace my forever memory of Hotel Northampton as a place that never acknowledged my inconvenience and proactively did nothing Management knew a large wedding party was there and did refund the rental costs of a few guests that asked for it I didn’t ask then and won’t ask now; excellent customer service doesn’t wait to be askedThat’s it I’m done, just wanted to share a very personal experience

Alex Gorniak

My wife and I recently stayed at the Hotel Northampton in the Gothic Garden Suite for our wedding weekend We really enjoyed our spacious room especially for having our brides and groomsmen over prior to the wedding Hotel Northampton was great to work with during our planning process to block hotel rooms for our guests as well as hand out gift bags when our guests arrived

Additionally, Hotel Northampton is located in the heart of Northampton which made it very easy to walk to nearby restaurants/stores We highly recommend a stay at this wonderful hotel and could not have asked for a better wedding weekend accommodation!

Jama Barreh

The building is updated nicely but it shows its age in few place such as the elevators I found the room to be very clean and comfortable The staff is EXCELLENT

Very welcomingWalkable distance from Smith College and Main St

2. Daniel Stebbins House Inn

About this hotel

Set in a Colonial-style home, this charming bed-and-breakfast is a 9-minute stroll from Mount Holyoke College Art Museum and 6 miles from hiking at Skinner State Park.The 5 quaint rooms with traditional furnishings feature distinct touches such as 4-poster beds and/or fireplaces. All provide free Wi-Fi and cable TV.Hot breakfast is served in a frilly dining room.

Things You Need to Know

  • 10 min walk to the Mount Holyoke College Art Museum
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Robin Etheredge

The Daniel Stebbins Bed and Breakfast was one of our best experiences of places to stay while on our leaf watching adventure The home was absolutely beautiful, and we enjoyed hearing about the history of the home Ruth and Richard are wonderful hosts, and very accommodating to help with our schedule and suggestions of things to do in the area

Our room was very comfortable with a fireplace and super comfy bed and sheetsRuth fixed an amazing breakfast for us the next morning Everything was delicious and freshThank you, Ruth and Richard for a memorable stay!!


I stayed here for a week this summer for business I am not normally a “bed and breakfast kind of person” I like my privacy and generally keep to myself but I needed a place to stay and I am so glad that circumstances put me here

The owners have achieved a perfect blend of a genuine personalized touch with a well run professional establishment They clearly love what they do and are excellent at it The accommodations are a brief walk to the Mount Holyoke College campus and are very clean, updated and very very comfortable with central AC if that is important to you I cannot recommend this place enough I myself tend to view 5-star ratings with skepticism, but honestly, I was completely happy with my experience here Instead of just being a place to crash at the end of a long day, by the end of the week, I realized that had enriched my stay in the area

Lee Ann Sklar

My daughter and I stayed at the Daniel Stebbins House during our visit to Smith and Amherst Colleges While we live in Virginia my great aunt lived in Northampton so I am familiar with the area I wanted to share my love of history and New England with my daughter so I made reservations at a couple of bed and breakfasts after doing some research online

We couldn’t have been happier staying at the Daniel Stebbins House It is a beautiful and lovely maintained historic home and it is evident right away that Ruth and Richard not only enjoy sharing their home but the stewardship that comes with owning a historic property Josh is a talented chef and clearly loves preparing breakfast for the guests each morning Everything was served in freshly made and delicious My daughter and I had a wonderful time and look forward to our next visit

3. La Quinta Inn & Suites by Wyndham Springfield MA (3-star hotel)

About this hotel

A 6-minute walk from the Springfield Amtrak train station, this casual downtown hotel is also a 0.5-mile walk from the Dr. Seuss National Memorial Sculpture Garden.Minifridges, microwaves and coffeemakers are included in each modern room and suite, as well as free WiFi and flat-screen TVs with premium HD channels. Suites add separate living rooms with sofabeds. Kids 18 and under stay free with a parent or grandparent.An indoor pool and a fitness center are offered, as well as complimentary continental breakfast and parking. Amenities also include a 24/7 business center and event space.

Things You Need to Know

  • 4 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests liked the restaurant
  • Guests mentioned the rooms are clean but small
  • Some guests complained about the bathrooms
  • Guests mentioned “Continental Breakfast” 16 times
  • Guests mentioned “waffles” 16 times
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kelly Morgan

Location was terrific! Check in staff were not friendly and seemed bothered Room had a non working warm refrigerator that was replaced by hotel maintenance when I complained During the exchange of refrigerators, the broken one leaked nasty water all of over the floor and rug

When I asked for another towel to dry the floor more I was questioned as to why Shower curtain would not close which sprayed water everywhere and a gap in the ceiling Very few small bath towels and even though stayed two nights, we were not provided with more Our room was adjoined to another separated by a closet locking door Thin walls and could hear neighbor with loud children trying to open their side of the door throughout the night and early hours Did not sleep well “Complimentary breakfast” was not good Hotel staff did not maintain well and when anyone asked the staff questions you were given a rude and snarky response Staff seemed to be hating their jobs Food was subpar and if you weren’t there early it ran out quickly with crowds of children being unsupervised just running around dumping things on the floor Beds and linens were comfortable and clean The check out staff person was friendly Pool was nice and clean but difficult to enjoy due to unsupervised and yelling children Probably would not stay here again Majority of the staff need customer service training

Theresa Castillo

DON’T STAY HEREIt’s dirty, they’ll double charge you & it’s hell getting the hotel to refund youI don’t ever do reviews but people need to be warned

I booked through a 3rd party so no refunds available That a was a mistake The place is dirty & my family got sick You can see corners with dirt, lamps with layers of dust b/c housekeeping does the bare minimum The sanitizer in the fitness room was empty but there’s a sign to please sanitize equipment after use Housekeeping is slacking & my family left with sore throatsAlso they have a very rude front desk woman who is very unhelpful Upon checking out I told her that I was being charged for an extra night & that rude woman interrupted to say that I wasn’t b/c that was a pending charge for incidentals I informed her the pending charge was not in the amount of $50 but a specific amount like an extra night She said it’s only pending & won’t postWell, it did postI’ve been calling for over a week & keep getting the same rude woman who says that I need to speak to the manager but the manager isn’t there AND THEN hangs up on me I’m now going through my bank to get my refundI’m warning you This place isn’t worth it If you’re reading this, look for another hotel

4. Hampton Inn Chicopee/Springfield (4-star hotel)

About this hotel

Set 3 miles from Westover Air Reserve Base, this modern hotel is 10 miles from Naismith Memorial Basketball Hall of Fame and 7 miles from Springfield Armory.Contemporary rooms feature free WiFi and flat-screen TVs with HD channels, plus coffeemakers, desks and custom-designed beds. Suites add separate living areas. Some rooms and suites also have whirlpool tubs.In addition to free parking, an area shuttle and hot breakfast (or weekday breakfast bags to go), there’s an indoor pool and a fitness center. Other amenities include a coin-operated laundry and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 9 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests mentioned hot tubs 13 times
  • Guests praised the indoor pool

Feedback From Real Customers

Tara Hotaling

Very nice hotel The pool is open from 9-9 (For the kids) 🙂 They have a very delicious Breakfast, with tons of choices

Pricing isn’t bad either Once again though, I am all about the interactions The Gentleman that works at the front desk that checks you in was very nice Greeting us and chatting with us about our stay Can’t ask for better service!!!

Hannah Branham

Stayed for 3 days for work the room was very clean when I walked in I mean you could smell they just finished cleaning it was great The bed is really comfy has a really nice comforter and pillows The bathroom was very clean only problem with the whole experience was that the toilet kept getting clogged when I first walked in it already needed to be clogged before using it and also the sink wasn’t letting out water seems to be a little plumbing issues but room was comfy and cosy most of the employees were very nice and accommodating the pool is very nice it’s heated no salt water the gym also has a few good things to use and a water station

All and all great experience

Michael Bath

It’s a decent enough hotel Clean, friendly service, etc However, it appears as though it hasn’t been updated in quite some time

Decor was much more dated than many Hampton Inn’s I’ve stayed at Television was also quite small Location is okay, but there’s virtually nothing within walking distance unless you like crossing very high vehicular traffic areas, there is at least a Starbucks across the parking lot

5. Fairfield Inn & Suites by Marriott Springfield Northampton/Amherst (3-star hotel)

About this hotel

Off US-5, this unpretentious hotel is a mile from The Botanic Garden of Smith College and 10 miles from Skinner State Park.Featuring carpeted floors and bright accent walls, the laid-back rooms and suites offer free Wi-Fi, flat-screen TVs and minifridges, plus microwaves, and tea and coffeemaking equipment. Some have sitting areas and/or pull-out sofas.Breakfast is complimentary. Other amenities include a gym, a convenience shop and an indoor pool, plus meeting space.

Things You Need to Know

  • Guests praised the rooms, which have microwaves
  • Guests praised the bathrooms
  • 5 min drive to the Smith College Museum of Art
  • 13 min walk to nearest train station
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests praised the fitness center, which has free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Nathan Santos

I have seen better Marriot hotels before Small swimming pool Nice room with sheets and bedding

I spent my time in downtown Northampton and the journey from the hotel was pretty smooth I did most of the research for staying in West Massachusetts and this hotel was fine We had a good time and it was worth the drive from the east We made memories, but hotel quality was 3 stars

6. Jay’s Bed & Breakfast

About this hotel

1109 Dwight St, Holyoke, MA 01040(718) 496-9857

Things You Need to Know

  • The rooms have kitchenettes
  • 12 min walk to the Wistariahurst
  • Guests praised the service
  • Guests mentioned “brunch” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Pete R.P.

Such a lovely stay!!We enjoyed every minute of our time here Jay was welcoming and kind and our room was clean/quiet/cozy Breakfast was an inspired/homemade dish and we just really couldn’t have asked for anything more

This was an easy review to write because everything was solid, and we’d come back in a heartbeat

dana tomlin

Had a great stay at Jay’s He is very attentive & communicative He & his team were hosting a graduation party over the weekend

He made sure to plate food for me & I enjoyed watching the festivities from my roomYou are given a skeleton key to your room I got the Peurto Rico room! Great space There was a private bathroom with a shower I also had access to a shared bathroom with a deep tub for soaking There are plenty of spaces to enjoy the outside, work, or read a bookThe food was great & Jay’s special blend coffee is NOT to be missed Definitely a very special place 💜

Dennis Schaeffer

You could choose a nice mid-range hotel for your western Massachusetts lodging needs You could It’s a free country

Heck, we almost went that route this weekendBut blessedly, we chose Jay’s B&B instead It was 97 degrees out when we arrived, but we somehow felt ourselves cool off as our host wrapped us in the warmth of his hospitality before we’d even grabbed our overnight bags from the car It’d been a long crazy day And Jay read it on our faces, and then effortlessly acted as a true host does in easing and comforting weary travelersThere’s more to the story from there, and it’s in the same veinBreakfast was a singular delight — only our host Jay could outshine that wonderful meal So do yourself a favor next time you’re swinging through the area — or, heck, make it a destination unto itself — book a stay with Jay and be reminded of what true hospitality is

7. Residence Inn by Marriott Springfield Chicopee (3-star hotel)

About this hotel

Off I-90, this informal extended-stay hotel is 3 miles from Westover Air Reserve Base, 7 miles from Mount Holyoke College and 8 miles from Naismith Memorial Basketball Hall of Fame.The contemporary studios come with kitchens, sofabeds and free Wi-Fi, plus flat-screen TVs. The 1- and 2-bedroom suites add separate living areas.Freebies consist of a hot breakfast buffet, parking, and regular evening social with snacks, as well as a grocery delivery service. Other amenities include a convenience store, an indoor pool, a fitness center, and an outdoor space with BBQs.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 10 min drive to Chicopee Memorial State Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Katy Phillips

Hotel staff were friendly and hospitable The place is immaculately clean Our room was fantastic- very large, looked new, and had many amenities

The pool area was nice and had an outdoor basketball court and fire pit area next to it There’s also an indoor exercise room The hotel offers breakfast with your room Nearby there are many stores and restaurants if you need anything

8. Naomi’s Inn Bed and Breakfast (3-star hotel)

About this hotel

A 9-minute drive from the Springfield train station, this laid-back B&B sits opposite the Baystate Medical Center. The Mass Mutual arena and convention center is 5 minutes’ drive away.The 5 individually-themed rooms (ranging in style from Louis XIV to Asian) all have private bathrooms, free WiFi and satellite TV. Some rooms have period furniture.A full farm-to-table breakfast is served in the dining room, and light snacks are offered 24/7. Parking is free.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Naismith Memorial Basketball Hall of Fame
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

carissa wagner

I wish I could give more than five stars honestly We came for our daughters birthday and we’re looking for somewhere to stay because we were doing some shopping in the area I have never been so happy with a place we have stayed

We ended up not doing much shopping because we all wanted to it stay at the inn We stayed in the kinda cape room The detail and thought that went into these rooms is so apparent The beds were insanely comfortable The breakfast, oh man!, hands down the best breakfast we have ever had I will be dreaming about that breakfast! I sat and talked with the owner for a bit and she is the most kind hearted and down to earth person ever You can tell she has put her heart and soul into the inn and it truly shows We can’t wait to come back!

Anselm Beach

This was my first time staying at an actual bed and breakfast and Marci and crew did not disappoint! The rooms have different themes, are very comfortable, and you can tell that a lot of thought has been put into every detail! I did some extensive research prior to booking here, and read many reviews If you’re reading this one, you’re probably doing the same Take my word for it, the owners here are extremely accommodating, kind, and put so much effort into making everyone’s stay relaxing and memorable

So take chance! The odds are very much in your favor that you’ll have a unique and pleasant experience and meet some great people along the way!

Jacob Stinchcomb

Innkeeper is very nice and friendly and for the location, has done a very nice job of making it feel homey There is a room for all occasions! And to top the cake, the breakfast was one of the best I have had in a longtime, I should have asked for the French toast recipe 10/10 Recommend

Really close to SixFlags Way better than some big corporate hotel

9. The Black Walnut Inn (4-star hotel)

About this hotel

In a circa-1820 Federal-style redbrick home, this refined B&B is 3 miles from the Emily Dickinson Museum, 5 miles from Amherst College and 10 miles from Northampton Station.The 10 warm, individually decorated rooms have period decor, as well as free Wi-Fi and cable TV. Some include sofas and/or minifridges; 1 has a 4-poster bed and another offers a whirlpool tub. Bathrooms are either private or en suite.Cooked-to-order breakfast and homebaked pastries are served in a homey dining room that has a piano and a chandelier. There’s also a sunroom.

Things You Need to Know

  • 3 min drive to Puffers Pond
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Pat Gergar

We had our puppy with us and therefore had to stay in a room designated for dogs Although the room was clean the carpets had countless stains probably from previous dogs Marie greeted us when we arrived and prepared a lovely breakfast including eggs from the chickens which roam the property

She was very sweet to give me cookies and jam as it was my birthday Because we were the only ones staying there, she sat and conversed with us during breakfast which was lovely We learned about the history of the Inn and the renovations her son made to the property It was one of the more expensive inns we stayed in during our 16 day trip because of the $50 dog fee that I felt was much higher than any other Inn we stayed at It is a college town but most students had left for summer break so it was easy to find a spot to grab dinner I think when school is in session, it might be a different story Off street parking, beds were comfortable, hot water was plentiful, some street noise

Sandy Loschiavo

We recently stayed at the Black Walnut Inn on our way to Vermont It was a very pleasant stay thanks to the very nice family who run the inn Marie is especially pleasant and welcoming

The Kelley Room was large, clean, and quiet Loved having the two bathrooms Breakfast also was nice with choice of whatever you wanted Fresh fruit and good coffee was also served Just wanted to say thanks for making our visit a pleasant oneSandy & HowardNorristown, PA

10. Fairfield Inn & Suites by Marriott Springfield Holyoke (2-star hotel)

About this hotel

Less than a mile from the Holyoke Mall, this laid-back hotel off Interstate 91 is 9 miles from the Naismith Memorial Basketball Hall of Fame.Warm, unfussy rooms offer complimentary Wi-Fi, flat-screen TVs and pillow-top mattresses, in addition to minifridges, and tea and coffeemakers. Studios add microwaves and pull-out sofas, while suites provide separate living rooms.Free amenities include parking and a hot breakfast buffet. There’s also an indoor pool and a gym, as well as a colorful guest lounge.

Things You Need to Know

  • Guests praised the unfussy rooms, which have microwaves
  • The unfussy rooms have coffee makers
  • Guests praised the bathrooms
  • 9 min drive to the Wistariahurst
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers


This hotel is super outdated It needs to be completely renovated We had a problem with our plumbing in both the toilet and shower, the heating system emitted a burning smell, the ceiling entry light flickered constantly, and the electric keypad on the door was broken so we had to keep going down to the front desk

I couldn’t express my frustration to the housekeeping staff because the ones on duty didn’t speak English well I would have given 1 star but the staff was very accommodating and the manager helped us a lot I love the Marriott brand but I wouldn’t stay here at this location again until they bring this place up to code

Don Dude

Well maintained, clean, and comfortable rooms A very quiet location actually, but not far from 91 so good access Pool, gym, etc amenities, breakfast is typical mix of hot and continental

Staff is VERY helpful and pleasant All the HVAC in the rooms is in excellent working conditionParking area is a bit tight, but there is a place to park, just not the most convenient in the highway side lot areaDefinitely a great option if you want kind of a Centralized location for the Hartford/Springfield/Northampton/amherst area Not a tonne of restaurants or brewpub/taprooms nearby, but many within a 15-20 minute drive, so not bad

Jessica Medina

Easy to get to from I91 We came with young children The property was very clean! The staff were very welcoming and professional

Maid staff were respectful of personal property, we came to a clean room when we went out for the day The pool area had a shower to rinse off and clean towels Continental breakfast was pretty decent I would consider coming again!!

11. Inn on Boltwood (3-star hotel)

  • Address: 30 Boltwood Ave, Amherst, MA 01002
  • Phone: (413) 256-8200
  • Ratings: 4.5 (297 reviews) Excellent
  • Website : Inn on Boltwood
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant inn with refined rooms & suites, plus a high-end restaurant serving farm-to-table cuisine.

About this hotel

Overlooking Amherst Common, this upscale inn is a 2-minute walk from Amherst College and a 6-minute walk from the Emily Dickinson Museum.Refined rooms feature 32-inch flat-screen HDTVs and pillow-top mattresses, plus writing desks and free Wi-Fi. Upgraded rooms and suites add separate sitting areas and/or sofabeds.Amenities include a guest library and an exercise room, and the property’s 8,000 sq ft of meeting and event space includes a ballroom and a tented garden area. A high-end restaurant serves farm-to-table cuisine.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Emily Dickinson Museum and the Mead Art Museum
  • Guests praised the service
  • Guests liked the high-end restaurant
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kayla Donovan

We had a wonderful small (fewer than 20 people) wedding in the library and greenhouse room at the Inn on Boltwood! Catherine and her team did a great job on a short timeline They were very helpful, accommodating, and made our event low-pressure which was important to us The location was a beautiful backdrop for photos

They were very professional and organized and everything ran smoothly!

Amro Q

We booked the cheapest room at $250/nt plus taxes we were assigned room 310 on the top floor with low sloped ceilings and barely 3 feet around a double mattress The bathroom was the size of a crawl space with awkward access to towels

We asked for a larger room and were denied We asked for late checkout and were offered a 30 minute grace period No breakfast It’s hard to justify the cost

William B

Great place in every way and a wonderful traditional New England experience However, a small number of fellow guests were complaining endlessly about the silliest little things Very irritating

Next time they’re in the area they instead should consider staying at the Motel 6 in Chicopee and eating at Denny’s It’s also much easier access from Chicopee to the Springfield casinos, Six Flags, and the Basketball Hall of Fame

12. Candlewood Suites West Springfield, an IHG Hotel (2-star hotel)

About this hotel

Set along Route 5 and across the street from golfing at Springfield Country Club, this casual all-suite hotel is 4 miles from the Eastern States Exposition and 7 miles from Six Flags New England amusement park.Warmly decorated, understated suites feature fully equipped kitchens, dining tables and sitting areas, as well as flat-screen TVs and DVD players. Wi-Fi is available.Parking is free: there’s also a lending locker with kitchen and other items to borrow. Other amenities include a heated indoor pool, a hot tub and a fitness room, plus a business center, a 24-hour convenience store and a coin-operated laundry. A gazebo with BBQ grills is also available.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes
  • 6 min drive to Connecticut River Walk Park
  • Guests liked the service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

keisha heathman

We had a 3 night stay at Candlewood Suites The room was very decently sized, clean and all the appliances worked great The staff was friendly and explained where everything was

The store area across from the front desk had plenty of food, snacks and games and appliances you could buy or borrow The food prices were really good There’s a gas station and a few restaurants within walking distance It was a very nice stay! Highly recommended

David Syracuse

The check in was smooth and easy, and the staff was friendly and helpful The room was clean and in good shape It had been modernized, but still had some older features

The closet door didn’t latch and there were just 3M hooks on the back of the bathroom door for towels The shampoo/shower gel dispenser had at some point fallen off the wall in the tub, and was just sitting on the vanity in the bathroom; the tape was still there in the tub The HVAC was loud and the wall thermostat didn’t work (even though the controls indicated to use that one) A clever little fan was provided to move air into the bedroom — it worked well The ice maker worked and the dishes were clean The hotel is dog-friendly, and our dog was very comfortable

Kristen Ott

I reserved a room for 8/5-8/7 and tested positive for Covid 8/1 As a responsible adult, I cancelled my reservation as to not spread the illness Because of this, I lost almost $500 due to their garbage cancellation policy that required a cancellation before 7/29

I would recommend staying at literally any other hotel that does not employ predatory cancellation “policies” during an unpredictable pandemic

13. The Old Mill Inn (3-star hotel)

  • Address: 87 School St, Hatfield, MA 01038
  • Phone: (413) 247-3301
  • Ratings: 4.8 (360 reviews) Excellent
  • Website : The Old Mill Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Boutique hotel in a restored mill, offering refined rooms & suites, plus a cafe & free Wi-Fi.

About this hotel

Set in a converted mill dating from 1870, this boutique hotel on the banks of Mill River is 5 miles from downtown Northampton and 10 miles from the Eric Carle Museum of Picture Book Art.Featuring contemporary furnishings and individual decor, refined rooms come with free Wi-Fi, smart TVs and coffeemakers. Suites add kitchens, living rooms and pull-out sofas. Kids age 17 and under stay without charge.A genteel cafe featuring a beamed ceiling and a fireplace is open Thursday-Sunday, serving breakfast and snacks. There’s also a cozy lounge and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes and liked the beds
  • 6 min drive to Black Birch Vineyard
  • Guests praised the friendly service
  • Guests liked “cafés”, mentioned 39 times in reviews
  • Guests liked “pastries”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • Guests praised the views
  • Guests praised the cozy bar

Feedback From Real Customers

Sandy Milton

It was truly fantastic from beginning to end! My daughter and I received the biggest, warmest greeting Our room was updated and comfortable We loved the tranquil location of the Inn, particularly the waterfall right outside

Deb was the person we interacted with the most She is THE BEST!!! We had much laughter together and she was a bundle of resources for the local community Our visit was for a wedding and the wedding brunch was held at the Inn The food was delicious and all the staff were excellent and friendlyThe Old Mill Inn will now always be our preferred place to stay when in the area

JC McIlwaine

We spent only one night but were wishing we didn’t have to leave! What a fantastic place Loved our room – the space, the furnishings, the location above the waterfall – the building, the history, the thoughtful and tasteful renovation, the mix of old and new Breakfast and coffee were great

The management, staff and owners were welcoming and nice to chat with Even the dog we met at check-in was a delight Our only regret was packing up the car and checking out We will definitely be back time and again

William MacDonald

We stayed at The Old Mill Inn for my wife’s Birthday I saw an article in local newspaper about this Inn being completely renovated so I went on web to see it It looked beautiful and rooms looked gorgeous

I live about 28 miles from the Inn so I thought it would be a great 1 night getaway on my wife’s Bday on 2/22/22 I stopped in and said I had booked a room and would it be possible to do a toast at 2:22 on 2/22/22 They were so friendly and wanted to make the day special I went in early to drop off cake and flowers and they were so accommodating They brought out the champagne and took pictures of us at 2:22 on 2/22/22 We booked the waterfall room and it was stunning Waterfall right outside our window filled room It was beautifully appointed and just a wonderful experience Sleeping with the windows open listening to the water flow over the damn was a one of a kind experience We down for breakfast and the food and hospitality was second to none It felt like we were so far from home in a different worldThank You Old Mill Inn for giving such a wonderful memory!Bill $ Kristie

14. Holiday Inn Express Ludlow – Chicopee Area, an IHG Hotel (2-star hotel)

About this hotel

A 17-minute drive from Westover Air Force Base, this modern hotel off I-90 is also a 3.9-mile drive from Chicopee Memorial State Park.The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels, coffeemakers and minifridges. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces.Amenities include a free breakfast bar, a heated indoor pool and a fitness center, as well as free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the bathrooms
  • 7 min drive to the Lupa Zoo
  • Guests praised the friendly service
  • The fitness center has free weights and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Tiffany Tamaribuchi

I love this hotel!It’s conveniently located, and there is ample parkingIt is impeccably clean and I appreciate that the facility is entirely non-smokingCheck-in went super-fast, and staff is engaged, polite, and genuinely helpful

My room feels spacious The bed is comfortable The shower has decent water pressure and there was plenty of hot water The room and the hotel overall are quiet, and there’s not much noise from the parking lot area There is a bit of noise from traffic on the turnpike but I can only hear with the window open, and even then it’s barely noticeableThe air conditioner silently pushes out cold air even with the fan on high, the fridge also runs very quietly All the appliances in my room are in nearly new, great conditionI would definitely recommend this hotel and would gladly stay here again

Chris Haddock

Plain Jane HIE Clean rooms and halls Comfortable beds

Quiet Small but nice pool Very little service No coffee or tea out beyond breakfast Breakfast really ends an hour before it’s supposed to They start shutting things off at 9am If something runs our nor replaced unless you make a stink The staff watches you like a hawk instead of cleaning or refilling things Makes you feel like you are being watched and rushed No store or place to get anything beyond vending machines Only one ice machine in the whole hotel

andrea green

If you’re black and stay here please be cautious because they(the manager and some of the staff) really don’t want you there You’re black/African American presence is an issue for them and all it takes is for one white guest to complain about you before they ensure they go out of their way to call the police or do something to tarnish your character They will smile in your face but will quickly do something shady behind your back and laugh in your face as their doing it

15. Courtyard by Marriott West Springfield (3-star hotel)

About this hotel

Off Route 5 and near the Connecticut River, this unpretentious hotel is 5 miles from the Naismith Memorial Basketball Hall of Fame and 6 miles from the Springfield Armory National Historic Site.Relaxed rooms provide free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemaking facilities. Suites sleeping up to 5 people add separate living areas.There’s an airy restaurant/bar. Other amenities include an indoor pool, a fitness center, and meeting and event space. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms
  • Guests mentioned the service is friendly
  • Guests mentioned beds 14 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Raul C

Worst hotel experience in my life I am willing to bet my last dollar the most of the 5 star reviews on this page are fakeThings they won’t tell you before you book: Indoor pool has a 5 person limit (and time slots were booked our entire stay)

Elevator out of service the entire stay Thermostat out of service the entire stay No microwave in the room The hotel is dingy, it looks nice in their pictures but trust me, this place is like a renovated Super 8 that had lipstick thrown on the pigStaff was rude from the beginning They lied and said there were no rooms available for early check-in until other families from our group arrived with our kids and were making noise in the lobby Then, magically, dozens of rooms opened up After that, the guy at the front desk decided to make his own rule that kids weren’t allowed to be in the hotel common areas without an adult We were treated like prisoners by the staff the entire stayAlso, don’t eat the breakfast My son waited an hour for cold pancakes When we told the worker that they forgot the bacon, he did apologize and return with his bare hand full of cold crumbled up bacon which I declined

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