16 Best hotels with a view in Eggertsville, NY (2022)

Debbie Hoffman

While the property is a bit worn, the staff is amazing and accommodating, it’s very clean and I would stay here again in a New York minute I got here late at night and even though their website says they have shuttle service from the airport till midnight, when I called, they said they didn’t have a driver I understand staffing issues since Covid but suggested the should take off of their website till they can properly staff the shuttle

Even though I’m sure it wasn’t in his job description, Robert picked me up anyway and I was very grateful The room was very nice complete with a seating area, a small kitchen and they have a tub and full size coffee pot (all of which I love) I was on CA time so spent some time around the fire pit to wind down Overall, I really like this property!

Melissa MacDonald

WORST hotel stay I’ve ever experienced When we arrived to the door of our room, there was a pot with bacon grease sitting directly in front of our door The hallway leading up to our room was also filled with various trash as if housekeeping hadn’t been up there in days and smelled

The room was not cleaned, feel pretty confident in saying they switched out the towels and sheets and then just left without actually cleaning anything There was food on the wall, stains on the chairs, the bath tub was gross and definitely not sanitized, dusty surfaces, and huge tear in the bed comforter We went to the front desk to ask if the pot of bacon grease could at least be picked up and the woman at the front desk scoffed and was extremely rude and then saying “I guess I’ll just get to it if I can” – she mentioned being under staffed, which I understand is frustrating, but not an excuse to be rude to a guest I was a front desk agent at a hotel myself, and this woman had 0 customer service skills and was not apologetic in the slightest We went out to dinner, came back and the bacon grease was still sitting outside of our door, while I didn’t have high expectations that it would be taken care of right away based on the interaction with the employee at the front desk, but what was frustrating to see was that when we arrived back from dinner the staff of the hotel was just sitting in the main lobby common area just chatting and laughing together and remained there for awhile that night, don’t understand how an understaffed hotel has so much “free time” on their hands, the extreme lack of cleanliness of the hotel was just unacceptable and the amount of time they spent socializing you could have easily cleaned up the trash in the hall multiple times The trash throughout the hall, including the pot of bacon grease was never picked up during our stay so our one request was ignored While the hotel is a convenient location, definitely pass on this place and go somewhere cleaner that actually takes care of the property

Adss Amoni

I don’t understand how this hotel has high reviews The service was terrible You can never get them on the phone ever (even sometimes as a guest in the hotel), and if they pick up, they leave you on hold for hours or no one has answers

If you’re looking to use their “shuttle” from the airport, don’t bother I don’t believe they actually have a proper running shuttle from the airport The rooms are average at best, the hallways smell and the breakfast is sub-par Oh and there’s no light dinner as some of these booking websites suggest The best thing about the hotel is the kitchen in the rooms in my opinion