hotels with a view in Jenison, MI

1. SpringHill Suites by Marriott Grand Rapids West (2-star hotel)

About this hotel

Off Interstate 196, this relaxed hotel is 1 mile from slides and ball pits at Playworld, and 4 miles from picnic spots at Johnson Park along the Grand River.Straightforward rooms with modern decor offer free Wi-Fi and flat-screen TVs, plus minifridges, and tea and coffeemakers.A breakfast buffet is complimentary. Other amenities include a gym and an indoor pool. Pets are welcome; fees may apply.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to the John Ball Zoological Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Rebecca Hansma

Weird layout to the rooms We liked the sitting area but not impressed that there isn’t a sink outside the bathroom Plumbing is INSANELY LOUD! Woke up this morning to what literally sounded like a person repeatedly smashing on our wall with a large hammer

It was from the pipes due to the people upstairs taking a shower Crazy insane loud! NOT a good way to start your day Toilet doesn’t flush properly, we need to take the lid off the tank and mess with the plunger Lock on bathroom door doesn’t work Pool area is VERY small The place is quite clean though and a very well stocked hot breakfast (coffee was very good too) Staff was very friendly and helpful

NehNette Swanson

I can’t say enough good things about this hotel!!! From the moment we walked in, when we received a fabulous welcome from the desk attendant, to the time we left, with more kind words from ANOTHER desk attendant, we were so pleased with this hotel The room was beautiful, clean, nicely appointed, and comfortable I noticed others comment on noise–that was not our experience even though the hotel was fairly full with lots of children running around

The complimentary breakfast the next morning was tasty and nicely laid out, and the lounging area was great Our only disappointment was the rain that started to fall just as we walked out to enjoy the outdoor firepit Not their fault! LOL! A great stay at a nice hotel with terrific staff Two thumbs-up!!!

Veronica Phoenix

The front desk staff was friendly and helpful However, we asked for a quiet room away from the highway, which we did get, but they put us directly above the firepit area which was supposed to close at 10 or 11pm There was a sports team out at the firepit ALL night

We called the front desk multiple times starting at 12am to no avail It was 6/7am before the party broke up – loud music, loud talking We paid to get sleep and got no sleep

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2. Country Inn & Suites Grandville- Grand Rapids West (2-star hotel)

About this hotel

Set off I-196, this modest all-suite hotel with a castle-inspired facade is 3 miles from Millennium Park, and 6 miles from downtown Grand Rapids.Straightforward suites feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus separate sitting areas with sofabeds.Complimentary continental breakfast is served in a casual lobby dining room. Other amenities include an indoor pool, a hot tub and a gym.

Things You Need to Know

  • Guests liked the rooms
  • 8 min drive to Millennium Park
  • Guests mentioned hot tubs 16 times

Feedback From Real Customers

Janice B

I checked into what was called the Executive Suite with a Jacuzzi tonight The room was disgusting The night stand/tables CLEARLY had not been touched

There was a sticky substance with hair The tv had splatters all over it which had dried The refrigerator had a nasty film where something had spilled and was not cleaned The hot tub had hair in it Even though I reported the condition of the room when I arrived, nothing was done I tried to make the best of it but end up leaving If I can’t trust the furnishings to be clean, you think I’m sleeping in the bed??? The front desk lady called the manager because I asked for a refund She said JOANN said for the front desk person to go clean the room UNACCEPTABLE! This room was $175 and I deserved a better room than this I was denied a refund even AFTER the front desk clerk went and verified my complaints Not a happy customer and will probably not return again

Annette Etchison

This was a very nice Best Western It appears to have been recently renovated and was done tastefully It was clean and the bed was comfortable

I’m not really a fan of the functionality of the barn door bathroom door, as it doesn’t actually completely close, though it sure looked nice I just think a bathroom door should completely close while in use

Tracy Hue

We only stayed one night and fit for that need However the first front desk person could not get an extra blanket because she didn’t know where they were, but the second one knew We did not check out the breakfast because we had to leave for competition

Also, the shower leaked and the bathroom door is a barn door slider that doesn’t lock Overall not a bad stayJust an FYI the large castle looking building in the picture is not the actual hotel It’s an apartment building The hotel is smaller

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3. Hyatt Place Grand Rapids/Downtown (3-star hotel)

About this hotel

Set amid banks and offices, this modern hotel is a 3-minute walk from the Grand Rapids Art Museum, and 6 minutes by foot from hockey games and events at Van Andel Arena. Grand Rapids train station is a mile away.Relaxed rooms feature flat-screen TVs, minifridges and coffeemakers, as well as safes, and living areas with sofabeds. Upgraded rooms add city views.Amenities include a chic restaurant/bar, an indoor pool and a 24-hour gym, in addition to a snack shop. Breakfast and parking are available for a surcharge.

Things You Need to Know

  • Guests liked the large, clean rooms and praised the beds
  • Walking distance to the Urban Institute for Contemporary Arts and Downtown Grand Rapids Inc.
  • Guests liked that this hotel is near restaurants and bars
  • Guests mentioned the service is friendly and professional
  • Guests mentioned bars 18 times
  • Guests liked the views
  • The fitness center has weight machines

Feedback From Real Customers

Melinda Routhier

Very nice decor All areas are super clean Great views of the city

Comfortable beds and sofa in the room Most importantly the staff are very friendly kind caring people They must have an excellent working culture I know all of this because I just spent 7 nights there while my spouse underwent TX at Spectrum Hospital Hooray for Grand Rapids

Matt Roosien

My wife and I visited this hotel for one night The check-in was pretty smooth and easy The room was clean but they gave us a handicap accessible room without notice

The shower was not ideal and was difficult to shower due to a lower shower head for a tall guy like me There was a limited amount of soap so we had to use the same soap in the shower as the sink, not a huge issue but difficult to use one small bar of soap in two locations If you like a soft bed, it was pretty good but I did not sleep much due to the softness of the bed and the uncomfortable pillows The AC unit did not offer much control and would kick on periodically throughout the night with a loud noise that kept waking me up The staff was nice overall but during breakfast, one lady just sort of pushed us out of the way to add more food to the pan without waiting or asking us to move Was pretty rude in our opinion The breakfast was not great, eggs were cold and waffles were hard Overall, location is good for downtown but probably would not come back Pool was very small so we did not use it

Shane O’Byrne

I’m usually not someone who leaves reviews but the staff at this Hyatt deserve some love I had an early morning flight that I slept through, when I tried to reschedule I was disappointed to see they did not have any open seats for flights the same dayI called the front desk in a bit of a panic asking if I could extend my stay, and they were happy to help me out

At about 1pm that day an airline reached out to me to let me know a seat opened up for later that night I called back down to the front desk and I was able to cancel my extended stay without being charged I was past the normal checkout hour but the staff took care of me Good peopleThe hotel itself is in a good location and clean I will for sure be staying at this hotel on return trips to Grand Rapids

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4. Amway Grand Plaza, Curio Collection by Hilton (4-star hotel)

About this hotel

This classic, riverfront lodging is set between a modernized 1920s historic hotel and a soaring glass tower, and is a 4-minute walk across the Grand River bridge to the Gerald R. Ford Museum, and a 9-minute drive from the Frederik Meijer Gardens & Sculpture Park.Traditional rooms provide river or downtown views, and come with free Wi-Fi. Upgrades add seating, kitchens and/or free breakfast and cocktail hours. Room service is offered 24/7.There are 5 eateries, ranging from a coffee shop to an upscale steakhouse. The hotel also offers a spa, a sky-lit fitness center with a pool and 2 hot tubs, a 24-hour business center and boutique shopping.

Things You Need to Know

  • Walking distance to the Grand Rapids Public Museum and Rosa Parks Circle
  • Some guests complained about the bathrooms
  • Guests praised the service, which has a concierge
  • Guests mentioned “Ballroom” 29 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

Samm Chauvin

My room was as expected, clean and comfortable However, the purpose of leaving this review is to shout out the absolutely amazing front desk staff My service at check in was great, but Gil and Melissa went above and beyond for me

I needed assistance at almost midnight with printing documents and they did not hesitate to help me with my odd request Was much appreciated!!! Thanks guys 🙂

Darren Walezak

Great views on the riverside and the room was very nice The front desk team was very accommodating Nothing to complain about but if there are certain amenities you want to use the day you check in confirm in advance if they’re working

Staff was light so they had to have shorter hours so I couldn’t use some Not a deal breaker for me but I can see how for some it could frustrate

Melissa Bedell

My boyfriend and I stayed here to attend an event at Devos and it was nice to be able to walk inside to get there and not need to bring jackets or drive/park The Lumber Baron Bar on the first floor is one of our GR favorites, even though this was our first time staying in the hotel we come often for the great drink menu and atmosphere The front desk staff was kind and welcoming and got us checked in right away

We parked in the parking structure, which turns out was free and that was a nice surprise It was disappointing that our shower was not clean, (there was a bunch of hair on the walls!?) otherwise the room was fine The bed was very comfy and we were given the option for a room on a higher floor which had a partial view of the river If we had stayed more than one night, not having a fridge would have been a bummer, but we were just there for the event and didn’t want to drive after so that wasn’t a big deal this time I would stay again for the convenience for sure

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5. Country Inn & Suites by Radisson, Grand Rapids East, MI (2-star hotel)

About this hotel

Off Interstate 96, this informal hotel is a mile from the Frederik Meijer Gardens & Sculpture Park and 5 miles from DeVos Place Convention Center.Casual rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms; some feature whirlpool tubs.Free perks include a hot breakfast buffet, all-day coffee and cookies, and parking. Other amenities consist of an indoor pool, a hot tub and an exercise room. There’s also a 24-hour business center and meeting space, plus guest laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 17 min drive to Gerald R. Ford International Airport
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 28 times in reviews
  • Guests praised the breakfast

Feedback From Real Customers

Michigan Girl

You never know what you’re gonna get with hotels but this one did not disappoint! I selected this hotel after reading the reviews and I’m glad I did Great location The staff from the front desk to maintenance were so kind

The complimentary beverage station and cookies were clean and well stocked The breakfast was great Tons of selections for everyone The most important thing was this hotel was clean clean clean!!! The cleanest hotel I’ve ever stayed in The rooms were spotless Smelled clean The beds were comfortable The only “complaint” would be the event room by the pool was rented out and they are allowed to use the pool even though they aren’t registered guests Not trying to be a “Karen” but with 30+ people coming in and out and the pool not being overly large, it was chaotic My kids decided to leave after a little bit The arcade was a rip off but my kids were excited to see one there Would stay here again in a heartbeat!!

Melissa Mack

This was such a pleasant hotel The staff was friendly at every point throughout The breakfast was unexpectedly diverse with food choices and there was lots of seating around the breakfast area

The rooms were very clean and updated The pool was warm and the hot tub was also well cared for Staff quickly brought more towels when needed and there was plenty of seating around the pool We will definitely come back again!! Keep up the amazing work and kudos to your staff!

Derek Saynor

Very clean and well appointed hotel Good complimentary buffet breakfast with nice range of hot and cold selections Excellent indoor pool with hot tub as well as a well equipped fitness room with cardio and strength training machines available along with a good business center room

Only reason for the demerit is there was no housekeeping in my room after the first night of a 2 night stay

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6. Canopy by Hilton Grand Rapids Downtown (4-star hotel)

About this hotel

Set in Downtown and off Highway 131, this hip hotel is a mile from the Gerald R. Ford Presidential Museum, and 6 miles from Frederik Meijer Gardens & Sculpture Park.Chic rooms with a retro vibe and modern artwork provide Wi-Fi, HDTVs and sofas, plus Nespresso machines. Some feature city views.Freebies include loaner bikes, and beer and wine tastings. There’s an airy restaurant. A trendy rooftop bar with wood furnishings, a terrace and city views offers Dutch cuisine. Other amenities consist of a gym and event space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • Walking distance to the Grand Rapids Art Museum and Grand Rapids African American Museum & Archives (graama)
  • Guests mentioned bars 29 times
  • Guests praised the architecture
  • Guests praised the city views
  • The fitness center has weight machines
  • Guests praised the nightlife

Feedback From Real Customers

Kevin Catlin

Great hotel and staff This location is within walking distance of everything downtown GR The free filtered water is something I have never seen in a hotel, which was greatly appreciated

The rooftop bar is super nice, but you must make a reservation since it is so popular Overall a great value for the level of comfort Beds are decent, but I have a Tempurpedic bed so nothing ever compares

Amber Lee

The room and the view were absolutely gorgeous The food was phenomenal from the Knoop to the breakfast crew, honestly, the entire staff was warm and welcoming, they all seemed to love their job! Walking to the downtown market and hanging out in the studio Park was convenient not having to leave the hotel was the best part

I really enjoyed the movie theater as well I could go on and on, but I think you get the picture! Hands down, we will be back!

Robbi Montgomery

I was sent to this hotel for a work training The accommodations were so nice The hotel is nearly brand new, it’s got a great vibe and all the staff are so helpful and friendly

The restaurant is great and the roof top bar was a lot of fun The location is perfect for walking to all the downtown establishments and events I would recommend this hotel to everyone

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7. Comfort Suites Grand Rapids South (3-star hotel)

About this hotel

Off Highway 131, this straightforward redbrick hotel is 3 miles from Craig’s Cruisers, 6 miles from Maple Hill Golf and 13 miles from Millennium Park.Featuring windows that open, the casual rooms and suites come with free Wi-Fi, flat-screen TVs, tea and coffeemakers, microwaves and minifridges. Upgraded accommodations add features like whirlpool tubs or pull-out couches.There’s free parking and hot or grab-and-go breakfast served in a low-key dining area. Other amenities include a heated indoor pool, a sauna, an exercise room, a business center, and guest laundry. Pets are welcome (fees and restrictions apply).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 5 min drive to Douglas Walker Park
  • 15 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • The fitness center has weight machines
  • Guests praised the indoor pool and the hot tub
  • The hotel has a sauna

Feedback From Real Customers

Misty Lynn

This hotel is amazing! The GM of the hotel checked us in The process was quick and efficient, and he was super friendly and accommodating to our requestsThe Hotel staff were friendly and always greeted with a smile and a “hello”

Breakfast was good, including sausage, eggs, waffles, and I had no complaints from the kids! There was one gentleman particularly who was very helpful in the breakfast room, and had a conversation with my sonvery pleasant! He even helped him get syrup for his waffles!The room was clean and included a note from the housekeeper welcoming us Our beds were comfortable, and the room was spacious with a nice TV Access to the highway was very easy, and there were many options for dining nearbyAlthough we left our fur family at home, it is also nice to know we could have brought them with us as the hotel is pet friendly We will do so next time!Overall, if I could give this hotel a rating it would be a 10+ No complaints at all, just a relaxing few days away from home with my family with awesome accommodations! Highly recommended! We will be back!

Nicole Davis

Can’t say enough nice things about this place! We were running late and I called to be sure they wouldn’t think we were a no show on our reservation The gentleman who answered (I believe his name was Tim) made note of it, wished us safe travels and said he’d see us soon We arrived close to 1:00 a

m without stopping for dinner They had microwave meals and sodas available at the front desk, which were just what we needed at that moment Tim made sure we had utensils and napkins, asked if we actually had a pet in our pet friendly room and told us where the best spot to take our dog out was Our room was clean, pretty, quiet and comfy, with down pillows on the bed and great water pressure in the shower Our only regret was having to leave at 6:00 am (the one time in my life I was checked in and out by the same person) He wished us safe travels and made sure we had hot coffee…we were too early for breakfast We will definitely stay again and highly recommend

X Xxx

Great customer service, great looking room and very clean Only thing is the curtains don’t shut completely for privacy at our window and the heat took long to warm the room up The window not being able to close with the curtain made the room even harder to warm up because of the cold air outside coming in, which the bed was located right next to the window

Other than those things it was clean, quiet, respectful staff and very friendly and everything we needed was all already in the room Although, hot breakfast would’ve been great

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8. Hampton Inn & Suites Grandville Grand Rapids South (2-star hotel)

About this hotel

Amid shops and eateries off Interstate 196, this laid-back hotel is 9 miles from both Van Andel Arena and downtown Grand Rapids.Streamlined rooms offer complimentary Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate sitting areas with sofabeds and wet bars.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • 13 min drive to the John Ball Zoological Garden
  • Guests praised the service
  • Guests mentioned pools 15 times

Feedback From Real Customers

Melissa Baroni

We needed an overnight stay ahead of a competition at Grandville High School, so I was happy to find this Hilton hotel right behind the campus The hotel and our room were impeccably clean, and the breakfast had a great variety of foods to choose from The only issues we ran into were our digital key in the Hilton app did not work upon arrival, the parking lot was plowed poorly so there were many unusable spaces, and our sliding bathroom door was very hard to move

Other than those small issues, we had a good stay and would not hesitate to return for our next trip to the area Finally, the location is fantastic with easy access from the freeway and plenty of restaurants and shopping nearby, including a Costco with gas station a short drive down the same street

Patrick Brannan

Although finding the entrance was a little tricky, we full enjoyed our stay We were in town for an event at Grandville High School, and this property is very conveniently located, with an access drive to the school located adjacent to the property Everything inside and outside the property was very well maintained

Our first floor room was perfect for our family as it allowed space to spread out and relax and the wet bar provided area for snacks and drinks The pool area was a favorite of our kids Although there were no pool towels when we arrived, the desk staff immediately found towels for us to use The morning breakfast bar and coffee area were well stocked and maintained by the friendly staff My kids enjoyed the available hot chocolate as a pre bedtime treat My wife and I both comment on how comfortable the bed and associated linens were They were neither too hot and heavy nor to light and cool This is an excellent facility

Corey Curtiss

Matthew the General Manager was stellar The ideal example of customer service, compassion, and consideration When unforeseen circumstances arose, he ensured I was taken care of lighting fast before I even had to ask

Exceeded my expectations This is where I will always stay when I’m in the area Great leader, great staff, great property Highly recommend

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9. Residence Inn by Marriott Grand Rapids Downtown (3-star hotel)

About this hotel

Surrounded by shops and eateries, this relaxed all-suite hotel is a mile from the Grand Rapids Public Museum and 2 miles from the John Ball Zoo. Highway 131 is less than a mile away.Straightforward suites offer Wi-Fi and flat-screens, plus kitchenettes and sofabeds. Upgraded 1- and 2-bedroom suites add separate living areas.Amenities include an indoor pool, a fitness center and a BBQ area. There’s also a coin-operated laundry. Parking and breakfast are available.

Things You Need to Know

  • Walking distance to the Grand Rapids Art Museum and Grand Rapids African American Museum & Archives (graama)
  • 14 min walk to nearest train station
  • Guests praised the service
  • Guests praised the restaurant
  • The fitness center has weight machines

Feedback From Real Customers

Cory Chvala

Everything about this hotel was really good The rooms have lots of USB chargers and the kitchens were really modern The only downside is we stayed on a Saturday night

The traffic noise outside was extremely loud until about 2:30am The hotel knows this so they offer complimentary fans, white noise machines and earplugs The location is awesome for walking around Would definitely try it again, maybe just mid week!

Heather (Dirty Paws Bus)

I’m a Grand Rapids-ish native but am now living in northern Michigan I visited GR

for the recent Ghost/Volbeat/Twin Temple concert and didn’t want to bother with driving far/dealing with parking The location of the hotel is absolutely perfect as we were so close to the arena that we could see it from our room The room was very clean, spacious and modern and parking was very convenient We were very impressed! The staff was super nice and helpful We will definitely be back! Thank you for a great stay!

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10. Hilton Garden Inn Grand Rapids East (3-star hotel)

About this hotel

This modern hotel is 4 miles from Reeds Lake, and 5 miles from both Frederik Meijer Gardens & Sculpture Park, and Gerald R. Ford International Airport.The warm rooms offer complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers. Upgraded quarters add balconies and/or pull-out sofas. Room service is available.Parking is free. There’s a casual restaurant/bar; a hot breakfast buffet is offered. Other amenities include a fitness room, a business center, and a Michigan-shaped indoor/outdoor pool and hot tub, plus a patio with a fire pit and BBQs. Coin-operated laundry facilities are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Frederik Meijer Gardens & Sculpture Park
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned balconies 17 times
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Omar Alma

I staid here for two nights as a part of a work trip Not having enough time to contact the hotel, I arrived pretty late for my check-in after a long road trip However, I was greeted with ease and convenience

The guest service manager, Amber, was very helpful and welcoming She insured that I would have a nice and comfortable arrival after my trip Shaun, the server and clerk, was nothing short of a great personality His positive attitude and tentative service made a simple breakfast meal feel like a warmly prepared home mealI would definitely stay here again and recommend it to my family and friends

Elle Zamarron

My husband and I made a spur of the moment decision to take a little staycation a few hours from home We booked this hotel for mainly the pool/hot tub for our two sons (2&3) but the whole hotel was immaculate! The pool and hot tub were great, the pool was so warm and very clean! My boys did not want to leave! We will definitely be back!

Karen Schultz

Hilton Garden Inns never disappoint, and this one was amazing Super friendly and accommodating staff Awesome, well presented food; made to order breakfast was fantastic

Wanted to stay another day to enjoy the Michigan shaped pool and indoor/outdoor hot tub more Super clean, as all Hilton brands are Will definitely stay there whenever I’m in Grand Rapids

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11. Home2 Suites by Hilton Grand Rapids North (3-star hotel)

About this hotel

A 10-minute walk from a shopping mall, this informal all-suite hotel on landscaped grounds is 2 miles from both I-96 and the DeltaPlex Arena & Conference Center, and 6 miles from The Gerald Ford Presidential Museum.The understated studios have kitchens and living areas, plus flat-screen TVs, Wi-Fi and sofabeds. The 1-bedroom suites add separate living rooms.Amenities include an indoor saltwater pool and a gym, plus a patio with a fire pit. There’s also a 24-hour convenience store and a coin-operated laundry. A hot breakfast buffet is available, as is parking.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 10 min drive to Riverside Park
  • Guests mentioned “dogs” 10 times
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Scott Howell

Stay at Home2 regularly with work travel They are doing a great job here Room is clean, bed very comfortable and plenty of toiletry supplies

Breakfast is better than the last couple I have stayed at and coffee is always ready Parking lot cleared of snow and walks treated for ice, so customer safety is obviously important Would recommend for your stay Was here for 4 nights

B Jean

The good-Most everything This hotel was very comfortable and quiet The beds were super soft and the sheets were silky

The rooms are very large and have a kitchenette Full sized fridge, sink, and dishwasher Dishes are provided for your use There was a TON of counter space We had two queen beds and a pull out couch The fitness center was pristine clean Good sized pool 55 feet Hot tub was nice and warm with jets I slept the best at this hotel out of any that I have stayed at You can’t here the highway at all Breakfast is free It was okay Omelettes and breakfast sandwiches were made ahead of time and kept in a warm box They had cereal, waffles, yogurt, fruit, juice, and toastThe bad- Fire alarm went off at 7am for unknown reasons It was very disorienting and irritating By time we were dressed it was off I did not have a hot shower the whole time I was there Water was warm at best Air conditioning was very loud We turned it off over night Housekeeping staff (girl with blonde ponytail) was very rude to my son when he went into the fitness center to grab a key I had left on the treadmill ( I was standing in the doorway He was not unattended) He didn’t say what she said but he was in tears

Philly Philly

I’m a Diamond member with Hilton and travel virtually every single week and always stay in Hilton properties This one was pretty disappointing One of the elevators was broken

Equipment in the fitness center is broken Since the elevators were taking a long time I decided to take the stairs and it smelled like something died in there No matter what my status has been with Hilton I had never been charged for the cheap bottles of water before The good ones yes but not the cheap ones and I was charged for 2 of them on this trip Not a big deal just the principle The room was fine with the exception that the dispensers in the shower were empty but everything else was exactly why I choose Hilton properties

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12. Hyatt Place Grand Rapids-South (3-star hotel)

About this hotel

This modern, suburban hotel is 9.9 miles from the Grand Rapids Children’s Museum and 13.8 miles from Gerald R. Ford International Airport.Relaxed rooms feature free Wi-Fi, pull-out sofas and 42-inch flat-screen TVs, as well as coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee/cocktail bar and a 24/7 market cafe, plus meeting space, a business center and free parking.

Things You Need to Know

  • Guests liked the large rooms, which have TVs
  • 6 min drive to Craig’s Cruisers
  • 18 min drive to Gerald R. Ford International Airport
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 10 times
  • Guests mentioned lobbies 18 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott

This hotel is one of the best I have been to in a long time I have traveled to a lot of different places and stayed in my share of hotels, but this one tops them all! The night clerk is very friendly and an all around good guy A bit pricey but you get what you pay for

The room was clean and decent sized, would be perfect for someone on a business trip or someone from out of town visiting lake Michigan Definitely recommend this place if you need a hotel for the weekend or longer

Thomas Dafinger

Recently I stayed at this Hyatt Place for two consecutive nights Upon arrival the check-in took some time, as the receptionist had some issue with the guest right in front of me Finally in the room I noticed soon, that in the bathroom not everything was working properly

After flushing the toilet it made strange noises And the rack with towels on it was hanging loose But for two nights this was ok for me more or less One thing I didn’t like at all was, that housekeeping did not respect the do-not-disturb-sign outside the room! After the first night they knocked and immediately opened the door! After the second they knocked again, but at least waited for me to open the door Why do the have these signs, when everybody disregards them? Breakfast was ok so far Nevertheless this Hyatt property is below Hyatt standard only in my opinion At the moment I don’t know if I would return

josh robbins

BEWARE! This hotel will steal from you! I stayed here at the beginning of January and when I checked my credit card statement a few weeks later, there was an additional $750 charged to my card When I contacted the hotel, they claimed that I broke the television in the room and they billed me for property damage For the record, I did not break anything in that room! I am a business traveler who has stayed in this hotel before

What’s more is that they didn’t even call or email me to discuss the situation They simply charged my card, stole $750 from me, and then told me to take a hike when I complained about it I am currently disputing the charge with my credit card company, and if need be, will be taking this to smalls claims courtI travel for work all the time and I have never encountered a situation like this before They have lost my business, they have lost the business of any of my employees who travel there for work, they have lost the business of all of my friends and family, and the local company that I am working with that recommended I stay here is no longer going to send any of their customers who come to visit them to this hotel Unless you want to be accused of something you didn’t do, have money stolen from you, and have the biggest headache of your life trying to clear your good name, I highly recommend you find another hotel to stay at***UPDATE***I won! It took more than 3 months to get my name cleared, but I was finally able to get the hotel’s bank to acknowledge that I did not do anything wrong and refund my money! This place will try to scam you STAY AWAY!

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13. JW Marriott Grand Rapids (4-star hotel)

About this hotel

In a high-rise connected by an internal walkway to the DeVos Place Convention Center, this refined hotel alongside the Grand River is a 4-minute walk from the Grand Rapids Art Museum.Traditional rooms have flat-screen TVs, free Wi-Fi and desks, plus minifridges and coffeemakers. Some offer river views and/or access to a club lounge with free breakfast and evening appetizers. Suites add living areas with sofas. Room service is available 24/7.There’s a hip bar, a coffee shop and an American restaurant, as well as an indoor pool, a whirlpool and a spa. Other amenities include a 24-hour gym, 12 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the bathrooms
  • Guests praised the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Grand Rapids Art Museum and Rosa Parks Circle
  • Guests liked the American restaurant
  • Guests mentioned “Ballroom” 25 times
  • Guests praised the river views
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Brianna Hellrigel

We had a wonderful 3 night stay here for my birthday The staff was incredibly friendly and professional I would like to commend Drew especially for going above and beyond with our accommodations

The whole hotel is beautiful and we enjoyed a dinner in Margaux’s outdoor igloos which was cozy and fun, as well as the delicious breakfast buffet inside the restaurant The omelette chef was amazing and greeted us each morning as well Would definitely recommend staying here if you are in the area and not to mention it is within walking distance of all the best spots in town

Natalie Bell

The lobby is so awkward in when you check in

it is pretty shabby if you look closely around especially the ceiling Also in the rooms the windows were filthy and smelled very foul My room smelled different bad than my mom’s adjoining room which was odd The rooms are nice though esp the bathroom configuration We also had a very helpful bellhop and the man who checked us in was also very good They do need to let guests know the elevator takes a keyand the railing at the elevator bank needs to be higher seems so low for being 9 stories upI slept really well here which is priceless The luncheon buffet was good, and the evening bartender really went the extra mile and was very attentive Breakfast was also good but a tad $$$ $50 for two meals and 2 coffees Good brewed house coffee

Courtney Guthrie

The staff was very professional and kind Shout out to the front desk guy who checked us in last night – he was a manifestation of an amazing front desk associateThe place appeared very well cleaned

Our room was beautiful I very much enjoyed staying here Plus the Starbucks is a bonus 😎🥰

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